customer solutions representative

AstraMedic Solutions

Location: Rawalpindi / Islamabad (On-site)Organization: AstraMedic SolutionsTimings: 2:00 PM &ndash; 10:00 PM (8 Hours)Salary Package: PKR 25,000 &ndash; 35,000 + Performance Incentives + Growth OpportunitiesGender: FemaleAbout AstraMedic SolutionsAstraMedic Solutions is a multi-dimensional healthcare organization operating across Pakistan, providing innovative services in:<ul><li>Medical &amp; Surgical Equipment Trading </li><li>Home Health &amp; Physiotherapy Services</li><li>International Healthcare Licensing &amp; Consultancy</li><li>Digital Marketing &amp; Healthcare Branding Solutions</li></ul>We&rsquo;re looking for an energetic Customer Sales Representative to manage client communications, follow-ups, and sales support across our healthcare divisions.Key Responsibilities<ul><li>Handle daily client queries and follow-ups via WhatsApp, email, Instagram, Facebook, and calls.</li><li>Maintain professional tone and response templates.</li><li>Convert incoming leads into confirmed clients through professional communication.</li><li>Run potential client campaigns &mdash; sending offers, reminders, and feedback messages.</li><li>Maintain client tracking sheets/CRM with updated information.</li><li>Coordinate with Sales Executive and Project Managers for smooth workflow.</li><li>Provide post-sale support (share documentation, confirm service completion, etc.).</li><li>Prepare short daily &amp; weekly performance reports.</li></ul>Eligibility Criteria<ul><li>Education: Bachelor&rsquo;s degree in Healthcare, Allied Health, or related medical sciences (e.g., DPT, BS Nursing, BS Medical Technology, BS Healthcare Management)</li><li>Experience: Minimum 2 years in customer services, or tele-sales</li><li>Age: 24-30 Y</li><li>Language: Excellent written &amp; spoken Urdu and English</li><li>Skills:</li><li>Strong communication &amp; persuasive tone</li><li>Fast response time and follow-up discipline</li><li>Familiar with WhatsApp Business, Excel, and social media chat handling</li><li>Professional behavior &amp; client-friendly approach</li></ul>How to Apply:Send your CV with subject line &ldquo;Sales Executive &ndash; AstraMedic Solutions&rdquo;to: astramedicsolutions.comorWhatsApp your resume to +923441347681 (No Calls allowed)Job Type: Full-timePay: Rs25,000.00 - Rs35,000.00 per monthWork Location: Remote

Customer Sales Representative (CSR)

US PACKAGING INC.

Job Overview:We are seeking a dynamic and results-driven Customer Sales Representative (CSR) to join our team in the packaging industry. In this role, you will be responsible for building and maintaining strong customer relationships, driving sales through innovative packaging solutions, and ensuring a seamless customer experience from inquiry to delivery. Your expertise in the packaging field and commitment to excellent service will be critical in meeting our sales targets and contributing to the overall growth of the company.Key Responsibilities:<ul><li>Sales &amp; Business Development:</li><li>Identify and generate new business opportunities in the packaging industry.</li><li>Proactively engage with potential and existing clients to promote our range of packaging solutions.</li><li>Develop tailored proposals and quotations that meet customer requirements.</li><li>Drive sales growth by upselling and cross-selling additional products and services.</li><li>Customer Relationship Management:</li><li>Serve as the primary point of contact for clients, addressing inquiries via phone, email, or in-person meetings.</li><li>Build and maintain long-term relationships with customers, ensuring their needs are met and exceeded.</li><li>Monitor customer satisfaction and follow up on orders to ensure timely delivery and issue resolution.</li><li>Order Processing &amp; Coordination:</li><li>Accurately process orders and coordinate with internal teams (production, logistics, and customer service) to ensure smooth order fulfillment.</li><li>Keep customers updated on order status, delivery timelines, and any potential issues.</li><li>Ensure that all customer interactions and transactions are recorded in the CRM system for future reference and reporting.</li><li>Market Analysis &amp; Reporting:</li><li>Stay informed about industry trends, competitive products, and market demands within the packaging sector.</li><li>Provide regular sales reports, forecasts, and management insights, contributing to strategic planning and business growth.</li></ul>Qualifications &amp; Skills:<ul><li>Education &amp; Experience:</li><li>Bachelor&rsquo;s degree in Business, Marketing, or a related field preferred.</li><li>1-2 years of sales, customer service, or account management experience, ideally within the packaging or manufacturing industry.</li><li>Technical &amp; Soft Skills:</li><li>A strong understanding of packaging products, materials, and industry-specific solutions is highly desirable.</li><li>Excellent communication, negotiation in English and interpersonal skills.</li><li>Proficient in CRM software and Microsoft Office Suite (Excel, Word, Outlook).</li><li>Highly organized with the ability to multitask in a fast-paced environment.</li><li>A proactive, goal-oriented mindset with a track record of meeting or exceeding sales targets.</li></ul>What We Offer:<ul><li>Competitive salary plus performance-based incentives.</li><li>Comprehensive benefits package.</li><li>Opportunities for career growth and professional development.</li><li>A supportive, innovative, and dynamic work environment.</li></ul>How to Apply:If you are passionate about sales and customer service, and you thrive in the packaging industry, we&rsquo;d love to hear from you! Please send your resume at linkus9393@gmail.comJoin us and play a key role in shaping the future of packaging solutions!Job Type: Full-timePay: Rs35,000.00 - Rs60,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>International Sales: 1 year (Required)</li><li>CSR: 1 year (Required)</li><li>Packaging Industry: 1 year (Required)</li><li>Microsoft Office: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Customer Sales Representative - CSR

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Customer Care Representative | MAF Lifestyle | Customer Care
 
 
 
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 Role Purpose: The Customer Care Representative is responsible for maximizing company sales growth and profitability by overseeing the daily routines, coaching, and developing associates to achieve better performance.
 
 
 
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Communicate all personnel, operational, and product issues to the appropriate Contact Center supervisor or manager. Process all customer requests accurately and efficiently. Focus on meeting the customer&rsquo;s expectations by utilizing all resolution options,
 </li>
 <li>
 Communicate pertinent information to all Contact Center associates. Communicate effectively and efficiently with all company associates and business contacts. Maintain an awareness and remain sensitive to the business demands and limitations of the Distri
 </li>
 <li>
 Actively participate in regular team meetings and leadership meetings, as required. Promote a keen sense of teamwork by working together safely, effectively, respectfully and efficiently with all associates.
 </li>
 <li>
 Leads the Way &ndash; Is able to prioritize work based on urgency and impact. Is able to communicate objectives in a clear manner. Reaches out to colleagues for support as and when needed to ensure timely delivery of objectives. Takes initiative to create posit
 </li>
 <li>
 Thinks Group &ndash; Understands how and where own role / work fits in the overall company. Demonstrates willingness and ability to collaborate. Actively achieves targets. Communicates well with colleagues. Listens attentively. Does not shy away from collaborate
 </li>
 <li>
 E-Commerce channel to achieve the yearly financial target. All CRM cases to be acknowledged within 24 hours, solution provided within 48 hours, resolved within 72 hours. All customers request through multiple channels are acknowledged within 1 hour.
 </li>
 <li>
 Possess a complete understanding of training and communication resources relevant to the position.
 </li>
 <li>
 Participate in ongoing training regarding technology upgrades and new systems applicable to the position.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 High School Certificate
 </li>
 <li>
 Retail or sales background
 </li>
 <li>
 English &amp; Arabic speaker
 </li>
 <li>
 Minimum 1 year of experience in Customer services
 </li>
 </ul>
 
 
 
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Customer Care Representative

Wesco

<div>As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed.
Responsibilities:
<ul><li>Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints.
</li><li>Process payments for cash account customers.
</li><li>Research and resolve customer problems, acting as the customer liaison between other departments when necessary.
</li><li>Back-up support to sales counter with walk in and telephone inquiries.
</li></ul>Qualifications:
<ul><li>High School Degree or Equivalent required
</li><li>Associates&rsquo; Degree (U.S.)/College Diploma (Canada) preferred
</li><li>2-4 years of relevant experience
</li><li>Solid interpersonal skills that allow one to work effectively in a diverse working environment
</li><li>Able to effectively communicate both verbally and in writing
</li><li>Able to work well under pressure
</li><li>Strong attention to detail
</li><li>Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
</li><li>Computer literate, including effective working skills of MS Word, Excel, and e-mail</li></ul></div>
 
 <div></div>
 <div>At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. 
<div></div> 
Our Company&rsquo;s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive. 
<div></div> 
Learn more about Working at Wesco here and apply online today! 
<div></div> 
Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500&reg; company. 
<div></div> 
Wesco International, Inc., including its subsidiaries and affiliates (&ldquo;Wesco&rdquo;) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer. 
<div></div> 
Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.</div>

Representative - Customer Service

Fresh Basket

Fresh Basket Call Centre is looking for a friendly and experienced Customer Representative Executive to join our team. The ideal candidate should be good at handling customers and providing excellent service through calls, emails, and chat.Responsibilities:<ul><li>Answer customer calls, emails, and chat messages (inbound and outbound).</li><li>Help customers with order placement, shipment tracking, and website use.</li><li>Handle customer complaints politely and solve issues quickly.</li><li>Give correct information about our products and services.</li><li>Manage Foodpanda orders and work with the delivery team to ensure on-time delivery.</li><li>Update product details on the company website when needed.</li><li>Work with other team members to make sure customers are satisfied.</li></ul>Requirements:<ul><li>Previous experience in customer service (preferably in food, e-commerce, logistics, or call centre).</li><li>Experience handling phone calls, chat, and email support.</li><li>Good communication and teamwork skills.</li><li>Must know how to use Excel and Google Sheets.</li><li>Able to work fast and handle multiple tasks.</li><li>Good problem-solving and attention to detail.</li><li>Basic knowledge of CRM software and ticket systems is a plus.</li><li>Must be flexible to work on weekends and holidays if required.</li></ul>Other Details:<ul><li>Age Limit: 18 to 25 years</li><li>Salary: Competitive</li><li>Work Environment: Friendly and supportive</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Customer Representative

NCC Holding

<div>
 
 
 Job Summary
 
 
 
 The Customer Care Representative is responsible for providing exceptional customer service by handling inquiries, resolving complaints, and ensuring customer satisfaction through prompt and professional communication. This role involves interacting with customers via phone, email, chat, or in person to support their needs and represent the company positively.
 
 
 
 
 
 
 Job Description
 
 
 <ul>
 <li>
 Monitoring all sales team activities, products movement, client payment performance, and distribution. Gathering all feedback data regard clients' status, trading market, competitors' status, and competitors' products in order to take the right action at the right time. Authorizing regional sales invoices and credit facilities.
 </li>
 <li>
 Liaison effectively with other members of the service internally and externally to ensure excellence in services offered and harmony in team activities. Confer with management &amp; staff coordinating customer care activities.
 </li>
 <li>
 Analyse customer care related information &amp; evaluate the results to choose the best resolutions &amp; alternatives to customer care challenges, &amp; to identify opportunities to improve customer care.
 </li>
 <li>
 Answers and directs incoming telephone calls. Communicates with staff, clients, and suppliers to provide guidance and information.
 </li>
 <li>
 Ensure Job Function is carried out according to S C &amp; Company Policies &amp; Procedures of NCC GC IMS.
 </li>
 <li>
 Collaborate &amp; communicate knowledge (e.g. market information, customer insights, trends etc.) across the business.
 </li>
 <li>
 Operating ERP system of B-Lite software..
 </li>
 <li>
 Operate in a safe and environmentally friendly way to protect guests&rsquo; and employees&rsquo; health and safety, as well as protect and conserve the environment.
 </li>
 <li>
 Comply to Slim&rsquo;n Lite environmental, health and safety and procedures.
 </li>
 <li>
 Sterilizing equipment and ensuring cleanliness and tidiness throughout the shift.
 </li>
 <li>
 Accompanying guests to and from treatment rooms.
 </li>
 <li>
 Head responsibility to clean and maintain massage rooms and refilling supplies
 </li>
 <li>
 Provide a comfortable plus relaxing spa experience to all clients.
 </li>
 <li>
 Observe high standards of personal hygiene.
 </li>
 <li>
 Excellent analytical and technical skills. Ability to determine the specifications and standards for business reporting and maintaining data integrity.
 </li>
 <li>
 Ability to analyze data and information available in CRM to interpret the customer requirement to serve and quote them in the best prices and services.
 </li>
 <li>
 Ensuring a &lsquo;customer focussed&rsquo; approach is implemented in own area. Systematically analyses customer information. | Understands and keeps up to date on wider issues at local and national level that may have an impact on the service provided. | Is proactive, benchmarks, best practice, seeks service improvement. | Ensures systems are in place to communicate relevant information to others either within own division/department/team or to committees/groups, or to colleagues. | Manages the process of reviewing policies and procedures to improve satisfaction with the service provided within the scope of own department or project. | Ensures the development and implementation of agreed customer improvement plans.
 </li>
 <li>
 Shares resources in order to serve customers effectively and efficiently. |Bases strategic planning on customer feedback and projected needs. |Breaks barriers which impede good service delivery. |Establishes a customer-oriented culture and promotes hiring of persons who fit that culture. |Establishes and implements a customer-and market-focused business strategy for a major organization, resulting in measurable improvements in customer satisfaction.
 </li>
 <li>
 Ability to communicate the decision and initiate action within an appropriate timeframe. | Where group action is required, establishes clear next steps, milestones, ownership and accountabilities.
 </li>
 <li>
 Able to provide integrated solutions to clients&rsquo; financial requirements. Able to guide and instruct others in solution design, development, packaging and pricing considerations.
 </li>
 <li>
 Communicates persuasively and confidently both to external and internal groups. | Plays a representational role. | Presents succinct, well balanced information written and oral, with clear outcomes. | Encourages a positive environment for constructive challenge and feedback. | Creates an environment where people are encouraged to communicate openly. | Shares relevant information concerning strategic / long term plans with colleagues/own team. | Develops proposals and reports in a style and language necessary to guide, inform, and/or persuade in line with NCC protocol.
 </li>
 <li>
 Ability to manage and track income and expenses through conscious decision-making about the allocation of cost such that expenditures do not exceed the income or defined parameters.
 </li>
 <li>
 Actively seeks out opportunities to learn and develop. | Actively promotes learning and development in others. | Proactively keeps up to date with own knowledge / learning by reading, and attending seminars/ conferences. | Empowers individuals and/or colleagues by appropriately delegating work which challenges them and provides stretching but realistic targets. | Provides regular informal constructive feedback on performance. | Innovative in facilitating learning opportunities. | Actively provides coaching, training and mentoring to individuals.
 </li>
 <li>
 Ability to make everyone feel one despite who they are and what they do for the business in the workplace, considering all are equally important.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Skills
 
 
 
 
 
 
 
 Education:
 
 
 <ul>
 <li>
 High school diploma or equivalent.
 </li>
 </ul>
 
 
 Experience:
 
 
 <ul>
 <li>
 1&ndash;2 years in a customer service or related role (experience in similar industry is a plus).
 </li>
 </ul>
 
 
 Skills:
 
 
 <ul>
 <li>
 Excellent verbal and written communication skills.
 </li>
 <li>
 Strong problem-solving abilities and attention to detail.
 </li>
 <li>
 Ability to multitask in a fast-paced environment.
 </li>
 <li>
 Proficiency in CRM systems and Microsoft Office Suite.
 </li>
 <li>
 Patience, empathy and a customer-first mindset.
 </li>
 </ul>
 
 
 
 
 
 Working Hours:
 
 
 
 Full-time &ndash; 6 days/week (as per company schedule).
 
 
 
 
 
 
 Pay range and compensation package
 
 : Competitive salary based on experience.
 
 
 
 
 
 
 Equal Opportunity Statement
 
 :
 
 
 Blite is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected.
 
 
 
</div>

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