customer solutions specialist

DYNAMIC SOLUTIONS

<p>Your skills. Your value. Your salary &ndash; You decide!</p><p>Job Opportunity: Business development Specialist</p><p>Company: Dynamic Solutions-(Media Wolf)</p><p>Location: Shairsha Road Garden Town, Lahore</p><p>About Us:</p><p>Dynamic Solutions delivers tailored BPO services across customer support, tech support, telemarketing, and back-office operations. As part of our diverse portfolio, includes Media Wolf TV(USA)&mdash;providing seamless access to global content through one smart, customer-centric platform for our USA customers.</p><p>Website: https://dynamicsols.com/</p><p>Website: https://mediawolf.tv/</p><p>What You&rsquo;ll Do:</p><p>-Engage with referrals from our current customer network</p><p>-Build rapport with leads and understand their viewing needs</p><p>-Present Media Wolf TV&rsquo;s features and benefits clearly</p><p>-Close deals with a consultative, non-pushy sales approach</p><p>-Maintain lead data and progress using CRM tools</p><p>-Collaborate with the customer support team for after-sales follow-up</p><p>What We&rsquo;re Looking For:</p><p>-Strong interpersonal and client handling skills</p><p>-Sales experience in BPO or tech industry preferred</p><p>-Excellent English communication and persuasion abilities</p><p>-Familiarity with U.S. market culture is a plus</p><p>-Self-driven, with a results-oriented mindset</p><p>What We Offer:</p><p>-Competitive salary (based on experience)</p><p>-Performance-based incentives</p><p>-Paid training on Media Wolf TV</p><p>-9-hour shift (Mon&ndash;Fri)</p><p>-Prayer room + Namaz breaks</p><p>-Food &amp; fuel allowance</p><p>-Onsite gym &amp; entertainment zone</p><p>-Relaxation areas &amp; birthday celebrations</p><p>-Festival &amp; annual trip events</p><p>-Marriage bonus &amp; Umrah reward program</p><p>-Paid leave &amp; employee recognition</p><p>-Loan &amp; advance facility</p><p>-Referral bonuses &amp; internal promotions</p><p>-A culture where work feels like home</p><p>Apply: recruiter@dynamicsols.com</p><p>WhatsApp: 0340-0003008</p><p>Job Type: Full-time</p><p>Pay: Rs100,000.00 - Rs200,000.00 per month</p><p>Work Location: In person</p>

Customer Sales Specialist

Philips

<div><h3 class="jobSectionHeader"><b>Job Title
</b></h3>Services and Solutions Delivery Specialist- Installed Base Admin
<p></p><h3 class="jobSectionHeader"><b>Job Description
</b></h3><p><b>Job title:
</b><br>
Services and Solutions Delivery Specialist - Installed Base Admin<br>
</p><p><br>
<b>Your role:
</b></p><ul><li>Registration of installed products based on sales orders and handover documents in SAP.
</li><li>Collect all necessary information required for the registration of new Installed Base (IB) items, including system code, BOM, PMG Serial Number, Tech ID, customer details, project number, and handover date.
</li><li>Carrying out on daily basis analysis of data accuracy including providing data for field audits
</li><li>Providing solutions and support to user tickets, requests in Middle East , Turkey and Africa Countries.
</li><li>Contacting with customers, forwarders and business partners by phone or email
</li><li>Solving errors in SAP for existing Install Base records when required
</li><li>Managing META Install Base KPI&rsquo;s on-time solution with expected quality
</li>Supporting DX IB Activities, if needed<br>
<li>
</li></ul><p><br>
<b>You're the right fit if:
</b></p><ul><li>Bachelor&rsquo;s degree
</li><li>Minimum 2 years of professional experience in Business management, Customer service
</li><li>Fluency in English both verbal and written,
</li><li>Knowledge of SAP and Salesforce would be a strong advantage
</li><li>Strong communication skills with a proactive approach to customer needs
</li><li>Problem-solving mindset with the ability to identify improvement opportunities
</li>Strong numerical, analytical and conceptual skills; logical thinker.<br>
<li>
</li></ul><p><br>
<b>How we work together
</b><br>
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.<br>
</p><p><br>
Indicate if this role is an office role in Istanbul
</p><p></p><div><b>About Philips
</b><br>
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
<br>
<ul><li>Learn more about our business .
</li><li>Discover our rich and exciting history .
</li><li>Learn more about our purpose .
</li></ul>If you&rsquo;re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here .
</div><p></p><p>#LI-EU
</p><p>#LI-HYBRID
</p><p>#EOS</p></div>

Services and Solutions Delivery Specialist- Installed Base Admin

Ensemble Health Partners

<div><div>Thank you for considering a career at Ensemble Health Partners!</div><div></div><div>
Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.</div><div></div><div>
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!</div><div></div><div>
O.N.E Purpose:</div><ul><li><div>
Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.</div></li><li><div>
Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.</div></li><li><div>
Striving for Excellence: Execute at a high level by demonstrating our &ldquo;Best in KLAS&rdquo; Ensemble Difference Principles and consistently delivering outstanding results.</div></li></ul><div></div><div>
The Opportunity:</div><div></div><div>
ENTRY LEVEL CAREER OPPORTUNITY OFFERING:</div><ul><li>
Bonus Incentives</li><li>
Paid Certifications</li><li>
Tuition Reimbursement</li><li>
Comprehensive Benefits</li><li>
Career Advancement</li><li>
This position pays between $16.50 - $18.15 based on experience</li></ul><div><br>
**Must be located in the Show Low, Arizona area**</div><div><br>
The Customer Service Specialist handles the incoming calls from patients for Customer Service. Performs all customer service duties that occur with a focus on managing the resolution of the phone call and all written and documented communication within the systems and is committed to assisting in meeting all business needs.</div><div></div><div>
Essential Job Functions:</div><div>
The Specialist of Customer Service performs all customer service and collection activities across the Revenue Cycle. Job duties include, but are not limited to:</div><ul><li>
Answering patient questions regarding statements</li><li>
Posting guarantor payments</li><li>
Setting up payment plans within our policies</li><li>
Researching and resolving issues with accounts that have been identified by patients</li><li>
Reaching out to appropriate departments to resolve any requests made by patients connecting patients with financial counseling department for charity screening</li><li>
Communicating patient balances</li><li>
Meeting collection goals as set by department, and providing excellent customer service for all of our patients</li><li>
Must have knowledge of all areas of the Revenue Cycle. Communicate and partner with other areas of Ensemble and Revenue Cycle to resolve customer service issues</li><li>
Performs other duties as assigned.</li></ul><div><br>
Employment Qualifications:</div><ul><li>
1-2 years experience in healthcare industry.</li><li>
Minimum Education: High School Diploma or GED</li><li>
Certifications: CRCR within 9 months of hire (Sponsored by Ensemble Health Partners)</li></ul><div><br>
Other Knowledge, Skills and Abilities :</div><ul><li>
Experience in physician and hospital operations</li><li>
Experience in a call center</li><li>
Compliance and provider relations</li><li>
Customer Service and Call Center experience preferred</li><li>
Critical Thinking</li><li>
Problem Resolution</li></ul><div></div><div>
Join an award-winning company</div><div></div><div>
Five-time winner of &ldquo;Best in KLAS&rdquo; 2020-2022, 2024-2025</div><div>
Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024</div><div>
22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024</div><div>
Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024</div><div>
Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023</div><div>
Energage Top Workplaces USA 2022-2024</div><div>
Fortune Media Best Workplaces in Healthcare 2024</div><div>
Monster Top Workplace for Remote Work 2024</div><div>
Great Place to Work certified 2023-2024</div><ul><li><div>
Innovation</div></li><li><div>
Work-Life Flexibility</div></li><li><div>
Leadership</div></li><li><div>
Purpose + Values</div></li></ul><div></div><div>
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:</div><ul><li>
Associate Benefits &ndash; We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.</li><li><div>
Our Culture &ndash; Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.</div></li><li><div>
Growth &ndash; We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.</div></li><li><div>
Recognition &ndash; We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.</div></li></ul><div></div><div>
Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.</div><div></div><div>
Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact <div>TA@ensemblehp.com</div>.</div><div></div><div>
This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role&rsquo;s range.</div><div></div><div><div>
EEOC &ndash; Know Your Rights</div><br>
<div>FMLA Rights - English</div></div><div><div>
La FMLA Espa&ntilde;ol</div></div><div><div>
E-Verify Participating Employer</div> (English and Spanish)</div><div><div>
Know your Rights</div></div></div>

Specialist I, Customer Service

HELLA

<div><p><b>Customer Req. Assessment Specialist</b></p>
Location Hinjewadi, Pune - Maharashtra, India<p>
FORVIA HELLA is a listed international automotive supplier. As a company of the FORVIA Group, FORVIA HELLA stands for high-performance lighting technology and vehicle electronics and, with the Lifecycle Solutions Business Group, also covers a broad service and product portfolio for the spare parts and workshop business as well as for manufacturers of special vehicles. With currently around 36,500 employees at over 125 locations, the Company is active worldwide and generated adjusted sales of &euro;8.1 billion in fiscal year 2024.</p><div><b>
YOUR TASKS</b><br>
<ul><li>Assess, evaluate, and maintain all customer requirement documents, ensuring they are current, accurate, and processed as per defined procedures.
</li><li>Coordinate with cross-functional experts to analyze applicability, relevance, and acceptance of customer requirements, including laws and regulations.
</li><li>Support negotiations with customers and create clear execution summaries for approved requirements to enable smooth organizational implementation.
</li><li>Trigger and monitor follow-up actions to ensure accepted requirements are implemented within product, technology, and process domains.
</li><li>Drive continuous improvement and conduct trainings on requirement assessment processes, tools, and methodologies across teams.</li></ul><b>
YOUR QUALIFICATIONS</b><br>
<br>
<ul><li>University degree (Engineering / Business).</li><li>8+ years' experience in requirements, quality, project, or product domains.</li><li>Tools: DOORS, Pro4B, document management systems.</li><li>Skills: Requirement analysis, negotiation, stakeholder coordination.</li><li>Languages: Fluent English (Chinese beneficial).</li></ul></div><br>
<p></p>
<br>
Even if you do not meet all our requirements, do not hesitate to apply to us, because the further development of our employees is very important to us and opens up a wide range of opportunities for you in our company.
<br>
<br>
FORVIA HELLA stands for the variety of all employees. Inclusion and diversity are firmly anchored in our company culture. We are continuously looking for new team players and welcome applications from all interested parties, regardless of their ethical and social background, age, religion, gender, disability, sexual orientation or identity.<p></p><p><b><br>
HELLA India Automotive Pvt Ltd.</b><br>
Ashwini Mankar</p></div>

Customer Req. Assessment Specialist

Qatar Mobile

<p><b>Job Summary</b></p><p>We are seeking a skilled <b>Odoo Specialist &amp; Sales Support</b> professional to join our team. The ideal candidate will oversee the technical and functional aspects of our Odoo ERP system, ensure smooth workflow operations, and provide strong support to the sales department. This role requires solid understanding of Odoo modules, excellent communication skills, and the ability to translate business needs into system solutions.</p><p><b>Key Responsibilities</b></p><p><b>Odoo System Management</b></p><ul><li>Manage, configure, and customize Odoo modules (Sales, Inventory, Accounting, CRM, Website, POS, Purchase, HR, etc.)</li><li>Troubleshoot system issues and provide timely resolutions.</li><li>Create, edit, and optimize workflows, user access rights, and automation rules.</li><li>Ensure smooth synchronization between Odoo and external platforms (website, e-commerce, payment gateways, delivery partners, etc.)</li><li>Generate custom reports and dashboards for management.</li></ul><p><b>Data &amp; Process Optimization</b></p><ul><li>Maintain system data integrity across all departments.</li><li>Support digital transformation by improving internal processes through Odoo.</li><li>Perform module testing and assist in deploying new features or updates.</li><li>Train staff on Odoo functionalities and best practices.</li></ul><p><b>Sales Support</b></p><ul><li>Assist the sales team with quotations, invoicing, follow-ups, and customer records via Odoo CRM.</li><li>Prepare proposals, price lists, and product catalogs when needed.</li><li>Coordinate with logistics, finance, and operations to ensure seamless order flow.</li><li>Support customer inquiries related to product availability, order status, and documentation.</li><li>Provide after-sales support to ensure customer satisfaction.</li></ul><p><b>Reporting &amp; Analysis</b></p><ul><li>Create weekly and monthly sales performance reports.</li><li>Track KPIs related to sales, inventory, and customer interactions using Odoo analytics.</li><li>Provide insights to management to support decision-making.</li></ul><p><b>Qualifications</b></p><ul><li>Proven experience working with <b>Odoo (v13&ndash;v17 or later)</b>.</li><li>Strong understanding of ERP workflows.</li><li>Experience in sales support, customer service, or administrative roles.</li><li>Familiarity with e-commerce platforms and integrations (Shopify, WooCommerce, payment systems) is a plus.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent communication skills (Arabic &amp; English preferred).</li><li>Ability to work independently and meet deadlines.</li></ul><p><b>Preferred Skills</b></p><ul><li>Basic knowledge of Python, XML, and Odoo Studio (advantage)</li><li>Proficiency in Microsoft Office Products.</li><li>Knowledge in sales operations and CRM best practices</li><li>Ability to train and guide team members</li><li>Strong organizational and multitasking abilities</li><li>High attention to detail</li></ul><p>Job Type: Full-time</p>

Odoo Specialist & Sales Support

Concentrix

<div><div><div><p><b>Operations
</b></p><p><b>Other
</b></p></div><div><div><div><b>Location</b></div>
<div>Cairo, Egypt
</div></div><div><div><b>Language</b></div>
<div>English
</div></div></div><div></div><div><div>
</div><h2 class="jobSectionHeader"><b>Summary</b></h2>
The Senior Customer Success Specialist supports an existing customer base to cultivate and build strong customer relationships over the customer lifecycle while ensuring customer satisfaction and engagement. This role is responsible for developing an excellent level of product or service knowledge to support carrying customer questions and concerns.<h2 class="jobSectionHeader"><b>
Description</b></h2><ul><li>
Manage high volume of customer contacts and communications through phone and email each day</li><li>
Use contact search and productivity tools to verify contact information is accurate</li><li>
Conduct health checks at agreed upon recurring intervals to gauge product satisfaction and value completion</li><li>
Develop a level of product knowledge to speak intelligently to customers and address specific objections</li><li>
Document and track qualitative feedback and quantifiable measurements through surveys, phone calls and emails using computer systems</li><li>
Capture customers' product expectations, experiences, satisfaction, and likelihood of abandonment, &quot;Voice of the Customer&quot;</li><li>
Initiate steps through appropriate communication channels to address customer concerns/roadblocks prohibiting satisfaction or product usage</li><li>
Work with teams and management to promote a positive customer experience</li></ul></div></div></div><p></p>

English - Customer Success Specialist

eyewa

<p>Customer care:<br/>Customer Oriented<br/>Answering customer inquiries on product information and order status across multiple<br/>channels like: Phone / Whats app / Social media / Email etc.<br/>Assist customers in their purchases<br/>Place outbound calls to customers for order follow up and customer surveys<br/>Liaising with logistics partners and couriers for customer deliveries and supply pickups<br/>Operations:<br/>The customer care specialist will be required to assist in operations from time to time,<br/>which would include: order packing, inventory management, management of supplier<br/>deliveries, management of customer deliveries<br/>Qualifications<br/>&#9679; Ambitious, hardworking and self driven<br/>&#9679; Native Arabic speaker and English fluency is mandatory<br/>&#9679; Ability to learn quickly<br/>&#9679; Good knowledge of Excel Customer oriented<br/>&#9679; Team player<br/>&#9679; Experience: 1-3 years in a customer facing role strongly preferred<br/>&#9679; Previous e-commerce/ operations/ eyewear experience is a plus</p><p>PREFERENCE WILL BE GIVEN TO BAHRAINI NATIONALS</p><p>Job Type: Full-time</p><p>Pay: From BD450.000 per month</p>

Arabic Customer Service Specialist

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