customer solutions specialist

<div>
 
 
 About SCG in India
 
 
 
 SCG, Southeast Asia&rsquo;s most established industrial conglomerate, is expanding in India with a focus on
 
 sustainable building materials, innovative construction solutions, and advanced supply-chain capabilities
 
 &mdash;backed by more than a century of leadership in cement, building materials, packaging, and chemicals.
 
 <ul>
 <li>
 
 Sustainable product leadership.
 
 Delivering
 
 eco-friendly AAC wall and block systems
 
 that meet the demands of India&rsquo;s modern construction industry.
 </li>
 <li>
 
 India as a sourcing gateway.
 
 Serving as a
 
 specialized sourcing hub
 
 for ceramics, packaging, and industrial supplies, linking Indian production strengths to SCG&rsquo;s international markets.
 </li>
 <li>
 
 Recognized sustainability leadership.
 
 Globally acknowledged for ESG excellence, SCG has been ranked among the
 
 top performers worldwide in construction materials
 
 for sustainability.
 </li>
 </ul>
 
 
 
 
 
 About the Role
 
 
 
 As a Customer Service Specialist, you will be the frontline ambassador for SCG, ensuring that every customer receives
 
 reliable support, responsive communication, and seamless service delivery
 
 . This role is crucial for building trust and reinforcing SCG&rsquo;s reputation in India.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Manage customer inquiries, orders, and requests with accuracy and professionalism.
 </li>
 <li>
 Coordinate with sales, logistics, and finance teams to ensure smooth order processing and delivery.
 </li>
 <li>
 Track order status and proactively update customers on progress or potential issues.
 </li>
 <li>
 Assist in resolving service complaints, claims, and concerns with a solutions-first mindset.
 </li>
 <li>
 Maintain detailed customer records in CRM systems and generate service performance reports.
 </li>
 <li>
 Provide after-sales support, including product information, warranty handling, and documentation.
 </li>
 <li>
 Support customer engagement activities and contribute to service improvement initiatives.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Communications, or related fields.
 </li>
 <li>
 0&ndash;3 years of experience in customer service, order management, or client support.
 </li>
 <li>
 Strong communication and problem-solving skills with a customer-first mindset.
 </li>
 <li>
 Organized, detail-oriented, and able to handle multiple priorities simultaneously.
 </li>
 <li>
 
 New graduates with enthusiasm and adaptability are welcome to apply.
 
 </li>
 </ul>
 
 
 
 
 
 Career Development
 
 
 
 This role provides exposure to SCG&rsquo;s
 
 customer ecosystem and service operations
 
 , opening career pathways into account management, operations, or sales support roles within SCG India and the wider regional network.
 
</div>

Customer Service Specialist – SCG India

Amazon Web Services

<div><h2 class="jobSectionHeader">DESCRIPTION</h2>
This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges. 
 
As Customer Success Specialist Amazon Connect within the AWS Customer Success Center of Excellence, you will drive enterprise adoption and measurable customer business value realization for AWS Amazon Connect services by developing and executing comprehensive customer success strategies. You will design and implement frameworks, programs, and playbooks that enable AWS customers to maximize outcomes through optimal adoption of AWS Amazon Connect. 
 
This role combines strategic thinking, operational excellence, and Amazon Connect-focused technical expertise to create repeatable, scalable mechanisms and assets that transform how AWS delivers customer success. You will maintain deep knowledge of AWS Amazon Connect services and related domains to build strong relationships with customer stakeholders and internal teams. 
 
By driving adoption of Amazon Connect technologies, you will play a critical role in accelerating AWS revenue growth while helping customers enhance their contact center operations and customer engagement in a rapidly evolving market. You will embody a learn-and-be-curious mindset to clearly articulate AWS&rsquo;s Amazon Connect strategy and capabilities to customers, conducting impactful executive conversations on the transformational potential of Amazon Connect. 
 
You will help customers identify and prioritize use cases, explaining the &ldquo;why&rdquo; and &ldquo;what&rdquo; of Amazon Connect solutions at a 300-level, with detailed &ldquo;how&rdquo; guidance delivered by solution architects. Your success will be measured by customer satisfaction, adoption metrics, and tangible business outcomes realized through Amazon Connect. 
 
Key job responsibilities 
Strategic customer engagement: 
 
Develop and execute customized success plans aligned with customers&rsquo; enterprise adoption strategies and business goals for Amazon Connect. 
 
Engage with customer employee personas to understand their unique needs and challenges; design and deliver tailored technical workshops and enablement programs to accelerate Amazon Connect adoption. 
 
Orchestrate executive alignment and stakeholder buy-in for adoption initiatives and customer advocacy programs focused on maximizing customer outcomes. 
 
Adoption program development: 
 
As an adoption expert, create and maintain best practices documentation, implementation guides, and training materials specific to Amazon Connect, to be applied across customer accounts. 
 
Track and analyze adoption metrics to measure effectiveness and identify areas for continuous improvement. 
 
Develop governance frameworks that enable sustainable, scalable adoption of Amazon Connect within customer organizations. 
 
Customer success management: 
 
Monitor customer health dashboards and proactively identify and address potential risks or adoption barriers that could impact business value realization. 
 
Drive customer advocacy through success story documentation and by encouraging participation in customer success initiatives. 
 
Product feedback loop: 
 
Collect and communicate customer feedback, insights, and requirements directly to AWS Go-To-Market and product teams. 
 
Analyze trends in customer requests and pain points to identify opportunities for product enhancements that better meet customer needs. 
 
About the team 
Diverse Experiences 
 
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn&rsquo;t followed a traditional path, or includes alternative experiences, don&rsquo;t let it stop you from applying.
 
 
Why AWS? 
 
Amazon Web Services (AWS) is the world&rsquo;s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating &mdash; that&rsquo;s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. 
 
Inclusive Team Culture 
 
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. 
 
Mentorship &amp; Career Growth 
 
We&rsquo;re continuously raising our performance bar as we strive to become Earth&rsquo;s Best Employer. That&rsquo;s why you&rsquo;ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
 
 
Work/Life Balance 
 
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there&rsquo;s nothing we can&rsquo;t achieve.<h2 class="jobSectionHeader"> 
BASIC QUALIFICATIONS</h2><ul><li>5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience</li><li>2+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience</li><li>Bachelor's degree in science, technology, engineering, math, business or equivalent</li><li>Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>PMP certification, or SCRUM/Agile, SAFe certification</li><li>Experience implementing cloud services including migrations and modernization projects or similar</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
 
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.</div>

Customer Success Specialist - Connect, AWS Specialist and Partner Organization

Dataroid

<div>
 
 Join us on our exciting journey at Dataroid, the award-winning digital analytics and customer engagement platform!
 
 
 
 
 
 Dataroid empowers leading brands to enhance every individual customer experience through deep customer insight, data science modelling, and omnichannel marketing.
 
 
 
 
 
 As Turkey's fastest-growing data analytics platform, we embrace challenges, explore new technologies, and aim to impact industries globally by helping businesses harness data to create seamless customer experiences.
 
 
 
 
 
 At Dataroid, our developers drive innovation, staying ahead of technology trends to deliver simple and seamless solutions. Already used by leading enterprises in finance, airlines, and retail, Dataroid reshapes the experience of over 120 million users.
 
 
 
 
 
 We are looking for an energetic, ambitious, and high-performing
 
 Customer Success Specialist
 
 who will be responsible for building relationships, understanding customer trends, hitting annual targets and leading our big data analytics and customer engagement platform Dataroid in the right direction.
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Develop a deep understanding of our analytics and engagement platform and contribute to strategic plans that maximize customer retention and satisfaction in global and local markets.
 </li>
 <li>
 Maintain strong, long-lasting relationships with clients through proactive support and value-driven communication.
 </li>
 <li>
 Work closely with customers to co-create successful use cases that demonstrate business value and support growth.
 </li>
 <li>
 Act as a technical integrator and analytical advisor focused on digital analytics and user engagement strategies.
 </li>
 <li>
 Ensure Dataroid SDK and API integrations are implemented in the most efficient and scalable way for each customer.
 </li>
 <li>
 Provide product feedback and insights to the business and product teams.
 </li>
 <li>
 Ensure 100% satisfaction among all customers.
 </li>
 <li>
 Understand product infrastructure with technical and business perspective.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 
 
 
 <ul>
 <li>
 Fresh Graduate pursuing a bachelor&rsquo;s degree in engineering, Business Administration, or any other relevant degree or a maximum of 3 years&rsquo; experience in a Technical and/or Business Support function (B2B) dealing with data analysis.
 </li>
 <li>
 Desire to work in a dynamic and fast-moving startup environment.
 </li>
 <li>
 Data analytics interpretation skills with a consultancy mindset.
 </li>
 <li>
 Passion for supporting client&rsquo;s growth through digital insights and engagement actions.
 </li>
 <li>
 Strong communication, interpersonal, and teamwork skills with the ability to work both independently and collaboratively.
 </li>
 <li>
 Desire to learn of technology, digital and innovation.
 </li>
 <li>
 Excellent listening, negotiation, and presentation skills.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Why Dataroid?
 
 
 
 
 
 
 
 🌟Great Compensation &amp; Benefits:
 
 We provide an attractive compensation package, including private health insurance, company-supported pension plans, meal vouchers, commute assistance, remote work benefits, and a paid day off for your birthday.
 
 
 
 
 
 
 💻Enhanced Workdays:
 
 Enjoy the flexibility of adaptable working hours. We offer online events, inspiring guest speakers, office snacks, a culture that limits unnecessary meetings, and many other perks designed to make your weekdays more enjoyable.
 
 
 
 
 
 
 📚Growth &amp; Learning:
 
 Your development is our priority, with access to premier online learning platforms like Udemy, digital libraries, and tailored training programs to support your career journey.
 
 
 
 
 
 
 🚀Thriving Community:
 
 Be part of a vibrant and close-knit team that values connection. Enjoy happy hours, workshops, seasonal celebrations, and other events that bring us together.
 
 
 
 
 
 
 🎯Open Dialogue:
 
 Our flat organizational structure fosters direct and transparent communication. Your ideas and feedback are always welcome, ensuring your voice is heard and valued.
 
 
 
 
 
 FIND MORE ABOUT US 🔎
 
 
 Our career page: https://www.dataroid.com/careers/
 
 
 Our company page: https://www.dataroid.com/
 
 
 
 
 
 
 We will process your personal data as part of our recruitment procedures. To find out more, please consult our
 
 Candidate Privacy Notices.
 
</div>

Specialist, Customer Success

NexEvara Services LLP

Hiring: Customer Sales Specialist (CSS) &ndash; Direct Sales | Fresher FriendlyLocation: Kolkata, Siliguri,BBSRExperience: Freshers &amp; Experienced (6+ months in Sales preferred)Qualification: 12th Pass / Graduate / Diploma / ITISalary &amp; Benefits:<ul><li>Fixed Salary + 2X Incentives</li><li>PF, ESIC, Gratuity, Festive Bonus, Referral Bonus</li><li>Medical Insurance</li></ul>Job Role:<ul><li>Sell products like Water Purifiers, Softeners, Air Purifiers, Vacuum Cleaners, Pet Grooming Kits</li><li>Home demos, lead follow-ups, and order processing</li><li>Participate in BTL activities (canopies, exhibitions, society activations)</li></ul>Training Provided Comprehensive training on products, sales, and customer handlingRequirements:<ul><li>Good communication &amp; customer skills</li><li>Android phone required</li><li>Bike not mandatory</li><li>Documents: Resume, Aadhaar, PAN, Education Certificates</li></ul>Apply now to join Asia&rsquo;s largest direct selling company with great incentives and career growth!+91 89813 26935Job Type: Full-timePay: &#8377;10,000.00 - &#8377;13,000.00 per monthBenefits:<ul><li>Provident Fund</li></ul>Work Location: In personSpeak with the employer +91 89813 26935

Customer Sales Specialist (CSS) – Direct Sales

ibex. Pakistan

<div>
 The Technical Support Specialist within the Operations department will provide solutions to technical problems and claim resolution to customers by performing a diagnosis of the issue while guiding customers through the claim filing process that gives them a resolution via phone call. The Support will also be assisting customers with other queries/concerns and providing an accurate resolution as per the defined processes. We are looking for people who have a flare in dealing with international customers, but above that, we care more about personality, passion, and work ethic. A sense of humor helps a lot too!
 
 
 
 Qualifications
 
 
 
 Job Specifications
 
 
 <ul>
 <li>
 O Levels/Intermediate or above
 </li>
 <li>
 Excellent Written and Verbal English communication
 </li>
 <li>
 Proficiency with MS Office (Particularly MS Excel and MS Word)
 
 
 </li>
 </ul>
 
 Why should you join us?
 
 
 
 
 Skills
 
 
 
 You want to work in a place where you can give your best effort and improve on your skills. You have empathy and can place yourself into the shoes of the people you interact with. You have a sense of humor, and know when it's appropriate to use it! You have superb verbal English communication skills with a U.S or UK accent. You are able to take your thoughts and put them together in an easy to understand language. You're able to convey your messages in a friendly, accurate, and jargon-free way. Other competencies we are looking for:
 
 
 <ul>
 <li>
 Critical Thinking
 </li>
 <li>
 Time Management
 </li>
 <li>
 Specialist Focus
 </li>
 <li>
 Organizing
 </li>
 <li>
 Priority Setting
 </li>
 <li>
 Problem Solving
 </li>
 <li>
 Professional Composure
 
 
 </li>
 </ul>
 
 Perks Of Being An Ibexian
 
 
 
 <ul>
 <li>
 Medical Insurance &amp; OPD
 </li>
 <li>
 Provident Fund with investment options
 </li>
 <li>
 Leave Encashment
 </li>
 <li>
 Annual leaves
 </li>
 <li>
 On job training
 </li>
 <li>
 Two days off in a week
 </li>
 <li>
 Ergonomic furniture and infrastructure
 </li>
 <li>
 Referral Rewards
 </li>
 <li>
 Annual Increment
 </li>
 <li>
 Conveyance facility
 </li>
 <li>
 Loan facility
 </li>
 <li>
 Employee Appreciation programs
 
 
 </li>
 </ul>
 The salary for this position will be up to Rs. 100,000/ month. It's worth noting, we pay very well for this role, and in general. We hire great people that do great work and are deserving of appreciation and rewards. But, this has nothing to do with your past experience and credentials. The only thing that matters to us is the work you'll do with us, and the value you'll add to our team.
 
 
 
 What You Can Expect After Applying?
 
 
 
 Once you've applied, sit back, and relax while we get to work on our side! You can expect to hear back from us within 3 working days. Our recruitment team will call you up on the provided contact number for initial screening. Good luck!
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Provide assistance to customers with the claim filing process, including approving and denying claims via phone call
 </li>
 <li>
 Maintain the highest level of service through dealing with customers in a friendly, efficient, and an attentive manner
 </li>
 <li>
 Deliver a class apart customer experience as measured by performance objectives and maintain the core values of our client
 </li>
 <li>
 Maintain swift responses to customers through phone call
 </li>
 <li>
 Perform successful troubleshoot on customers&rsquo; products and provide accurate and efficient resolutions
 </li>
 <li>
 Explain to customers the complex technical concepts in a simple and easy-to-understand manner to provide troubleshooting help, which will assist them in following your guidance to resolve a technical issue
 </li>
 <li>
 Stay up to date by researching similar product symptoms to provide accurate solutions
 </li>
 <li>
 Ensure compliance with all company policies, procedures, and practices
 </li>
 </ul>
</div>

Customer Services Specialist

MSC Industrial Supply Co.

<div><h2 class="jobSectionHeader">BUILD A BETTER CAREER WITH MSC
 
Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.
</h2>Requisition ID : 18924
Employment Type : Full Time
Job Category : Customer Solutions
Work Location : Long Beach, CA 
 
<h2 class="jobSectionHeader">BRIEF POSITION SUMMARY:
</h2>The Vendor Managed Inventory (VMI) Specialist ensures customer satisfaction through solutions by providing on-site customer service support including order replenishment, product put away, Lean (6S), maintaining solutions equipment etc. This role will partner with sales and business development teams to drive incremental revenue and growth through solutions.
DUTIES and RESPONSIBILITIES:
<ul><li>Drives MSC customer loyalty through the support and promotion of solutions.
</li><li>Supports and collaborates with MSC customer solutions and sales associates through execution of CARE program.
</li><li>CARE is defined as Clean, Arrange, Relationships, Exceed Expectations and includes.
</li><li>Maintains 6S appearance of all solutions equipment.
</li><li>Daily logging of activity in SFDC
</li><li>Ensures appropriate stock levels min/max are maintained.
</li><li>Unpacks, receives, puts away product at all solution points of use.
</li><li>Connects with customer contact to ensure retention of solution.
</li><li>Drives product expansion through spot buy and incremental solution growth.
</li><li>Lead focus of 100% safety compliance for VMIS team
</li><li>Repair and maintain vending solution equipment to company standards.
</li><li>Recommend Opportunities for Solutions / Spot Buy Growth to Sales Associate and Sales Management while documenting this information within SFDC accordingly.
</li><li>Responsible for supporting shared profitability improvement goals and objectives within assigned accounts.
</li><li>Maintain knowledge of all inventory management solutions.
</li><li>Establish productive, professional relationships with key personnel in assigned customers.
</li><li>Maintain high customer satisfaction ratings that meet company standards.
</li><li>Utilizes routing software tools to adhere to planned schedule as well as document daily activities.
</li><li>Maintain daily time keeping utilizing MSC approved time management applications.
</li><li>Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose.
</li><li>Participation in special projects and performs additional duties as required.
</li></ul>EDUCATION and EXPERIENCE:
<ul><li>A High School Diploma or the equivalent is required.
</li><li>Inventory Management or Customer Service experience preferred.
</li><li>Relevant Military experience a plus.
</li></ul>SKILLS:
<ul><li>Great customer service required.
</li><li>Excellent verbal and written communications skills required.
</li><li>Computer literacy and proficiency in Microsoft office applications required.
</li><li>Excellent time management and organizational skills required.
</li></ul>OTHER REQUIREMENTS:
<ul><li>A valid drivers license is required.
</li><li>Position requires over 80% of daily travel within assigned territory.
</li><li>Occasional overnight travel will be required.
</li><li>Ability to lift up to 50 lbs. required.
</li><li>Ability to consistently walk, lift, bend, stretch, stand for long periods of time is required.
</li><li>Must be willing to adhere to customer safety and use of Personal Protective Equipment (PPE) protocol.
</li><li>This position may require access to International Traffic in Arms Regulations Information ITAR and Controlled Unclassified Information 
</li></ul>Compensation starting at $21.50 -$23/ hour dependent on candidate location and experience. 
 
The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. 
 
Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. 
 
WHY MSC?
 
 
People. Collaboration. Insight. That&rsquo;s how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. 
 
OUR COMMITMENT TO YOU
 
 
Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. 
 
You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. 
 
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
 
 
At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.</div>

Vendor Managed Support Representative

Kuehne+Nagel

<div><div><div><h2 class="jobSectionHeader">It's more than a job</h2></div>
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.<div><div><div><div>
&lrm;</div> 
</div><div>Sea Logistics Customer Care Specialist supports customers by providing helpful information, answering questions, and responding to complaints. To provide front line support for clients and customers and to ensure that customers are satisfied with products, services, and features. 
To be accountable for maintaining excellent service for our internal and external customers. They are account owner of house accounts (personally own an account portfolio).</div></div><div><div><h2 class="jobSectionHeader">
How you create impact</h2>
</div><div><ul><li>Holistic support for customers in the field of sea freight and promotion of long-term, partnership-based customer relationships</li><li>
Processing customer inquiries and preparing offers</li><li>
Control of order processing from order acceptance to document verification to the completion of the shipment</li><li>
Integration and maintenance of customer data as well as creation of reports for the analysis and optimization of our services</li><li>
Close cooperation with the operational departments, sales and carriers</li><li>
Expansion of the portfolio of our existing customers, development of new business and acquisition of customers</li></ul></div></div><div><div><h2 class="jobSectionHeader">
What we would like you to bring</h2>
</div><div><ul><li>Completed training as a freight forwarding and logistics services clerk or comparable qualification</li><li>
First professional experience in customer service, ideally in transport and forwarding</li><li>
Confident handling of MS Office programs</li><li>
Independent, team-oriented and service-oriented working style</li><li>
Confident appearance, strong communication skills as well as a high level of service and customer orientation</li><li>
Fluent in Turkish and good written and spoken English skills</li></ul></div></div><div><div><h2 class="jobSectionHeader">
What's in it for you</h2> 
</div><div>At Kuehne+Nagel you are always part of a team, but still have control over how you arrange your own work and your own way of achieving success. Present your customers with the products and services of a company that is the global market leader in logistics in many sectors. In return we offer a wide range of continuing professional development opportunities.</div></div></div><div><h2 class="jobSectionHeader">
Who we are</h2></div>
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.</div></div><div></div>

Customer Care Specialist Sea Logistics

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