customer solutions specialist

<div>OFR Customer Implementation Specialist
Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.
Who moves mountains even across oceans? You do.- DHL Global Forwarding has an opening for a OFR Customer Implementation Specialist in Jeddah, Saudi Arabia. Develop and administer customer operations plans and processes to deliver efficient logistics processes and results in the supply chain of a specific client using multimodal means of transportation and provide support to sales team in line with the business strategy and requirements, corporate guidelines and policies. 
Join us in connecting people and improving lives! 
In this OFR Customer Implementation Specialist position
<ul><li>Execute customer operations plans and processes to deliver efficient logistics processes</li>
<li>Execute, manage and update orders received via the system including special and non-assigned orders</li>
<li>Ensure flow of goods and information across a customer&rsquo;s global supply chain and provide resolution for order/ delivery issues</li>
<li>Support sales team and respond to operations related requests from the sales team such as quotation, exception deal management, historical account overview, billing corrections, etc.</li>
<li>Undertake delivery of cartage tours, monitor and achieve tour profitability, service quality and timelines</li>
<li>Promptly respond to customer enquiries, including conducting customer visits and understanding of customer requirements</li>
<li>Track the available capacities and ensure optimum utilization as per the set objectives</li>
<li>Resolve issues occurring in operational activities, report to management on events and exceptions, as necessary</li>
<li>Ensure systems are updated with the latest information on product shortages, expected delivery dates, price changes, etc.</li>
<li>Draft reports related to customer inquiries, sales trends, customer complaints, delivery/service problems, reasons for product returns, etc. and evaluate efficiency of operational performance and delivery</li>
<li>Interact with other logistics operations departments, customer service and warehouse team to ensure smooth operations</li>
<li>Comply with operating standards and procedures to provide cost-effective, superior and efficient customer service</li>
<li>Study and resolve issues in day-to-day customer operations and execute practices focusing on increasing effectiveness and efficiency</li>
</ul>Stakeholders:
<ul><li>Connect with and influence other specialist departments and 3rd parties e.g. external service providers</li>
<li>May convince others to accept new concepts, practices, and approaches</li>
<li>Build strong, trusting cross-functional relationships with DHL managers</li>
<li>Understand customer and key stakeholders interests and concerns and advise direct reports, customers and key stakeholders</li>
<li>Provide technical guidance to line managers and employees</li>
</ul>Management Responsibility
<ul><li>Individual contributor who may manage two or fewer employees</li>
<li>May direct the work of other lower level professionals or manage processes and programs</li>
<li>Coach and review the work of lower level professionals</li></ul> 
Now, here is what we need from you!
Education Level
<ul><li>Bachelor&rsquo;s Degree or equivalent experience/qualification</li>
</ul>Experience Level
<ul><li>more than 4 years</li>
</ul>We offer:
<ul><li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li>
<li>Possible further career development</li>
<li>Competitive salary</li>
</ul>Why join DHL Global Forwarding? 
We are part of DHL Group, the world&rsquo;s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html 
Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area. 
We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have: 
<ul><li>The largest global network with more than ~30,000 passionate employees</li>
<li>The most efficient processes and fastest response times</li>
<li>The best solutions and best customer service</li></ul> 
Our Vision: The Logistics Company for the World.
Our Mission: Excellence. Simply Delivered. 
Our Purpose: Connecting People, improving lives. 
Our Values: Respect &amp; Results 
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility 
DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

OFR Customer Implementation Specialist

HCA Healthcare

<div>Salary Estimate: $88795.20 - $150592.00 / year 
Learn more about the benefits offered for this job. 
The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.
Introduction
Do you want to join an organization that invests in you as a(an) Consulting Provider Solutions Specialist? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.
Benefits
HCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:<ul><li>
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.</li><li>
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.</li><li>
Free counseling services and resources for emotional, physical and financial wellbeing 
</li><li>
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) 
</li><li>
Employee Stock Purchase Plan with 10% off HCA Healthcare stock 
</li><li>
Family support through fertility and family building benefits with Progyny and adoption assistance. 
</li><li>
Referral services for child, elder and pet care, home and auto repair, event planning and more 
</li><li>
Consumer discounts through Abenity and Consumer Discounts 
</li><li>
Retirement readiness, rollover assistance services and preferred banking partnerships 
</li><li>
Education assistance (tuition, student loan, certification support, dependent scholarships) 
</li><li>
Colleague recognition program 
</li><li>
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) 
</li><li>
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.</li></ul>
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location. 
You contribute to our success. Every role has an impact on our patients&rsquo; lives and you have the opportunity to make a difference. We are looking for a dedicated Consulting Provider Solutions Specialist like you to be a part of our team.
Job Summary and Qualifications
The Consulting Provider Solutions Specialist serves as a Division resource and subject matter expert for implementation and support of the ambulatory electronic health record (EHR). Using a balanced combination of advanced customer service, project management, sales, leadership, training, and technology skills, the Consulting Provider Solutions Specialist role works with an integrated support team to provide workflow analysis, testing, training, implementation, support, and optimization to clinical users of ambulatory EHR technology. The role requires working closely with providers and practice personnel, but also involves working with an ecosystem of healthcare professionals. Responsibilities include assisting providers throughout the healthcare continuum from the introduction to adoption and advancing utilization of HCA ambulatory EHR technologies. Duties also include ensuring providers and practice personnel have training and instruction on how to access and effectively utilize healthcare technologies and responding to, triaging, and delivering seamless coordination for provider support needs. The Consulting Provider Solutions Specialist will maintain collaborative relationships and engage across business units to enhance the provider experience with ambulatory EHR technologies and communicate key provider technology enablers. This role is responsible for understanding the dynamic landscape of Health IT, various digital access points, and common clinical workflows.
1. Implementation/Change Management:<ul><li>
Leads and independently conducts ambulatory EHR implementations for providers and practices (new start-ups and acquisitions).</li><li>
Provides Training and Second level support for dictation and voice recognition technologies.</li><li>
Plans, organizes, and independently conducts ambulatory EHR optimization efforts and actively supports and promotes system standardization, utilization, and best practices.</li><li>
Contributes as a subject-matter expert for installation and support of ambulatory EHR solutions per HCA and Division IT&amp;S standards and guidelines.</li><li>
Promotes process changes that improve the implementation, maintenance, and support of ambulatory EHR technologies.</li><li>
Supports and assists with testing of ambulatory EHR functionality; assists in interpretation of test plans, troubleshooting, and clinical integration points.</li><li>
Works with integrated support teams to address software functionality, content, and defect resolution updates.</li><li>
Participates with peers in enterprise communities to develop and deploy best practices for physician support in the ambulatory care setting.</li></ul>
2. Support Requests:<ul><li>
Rounds in physician practices to ensure ambulatory EHR support needs and issues are proactivelyidentified and addressed.</li><li>
Provides direct support of ambulatory EHR solutions to physician practices.</li><li>
Documents interactions with physician practices to confirm needs are met, reporting issues to other teams as needed.</li><li>
Coordinates provider and practice service requests and incident resolutions through the Division Service Desk. Reviews problem tracking databases and has the ability to track and analyze metrics.</li><li>
Conducts problem analysis, timely and accurate resolution, and root cause analysis for complex ambulatory EHR issues and requests.</li><li>
Escalates and works with enterprise subject matter experts and integrated support team resources to identify trends and manage resolution of ambulatory EHR application issues and requests.</li><li>
Analyzes and provides hands-on support for moderate to complex inquiries. Identifies and facilitates discussions with appropriate technical group or vendor to resolve the problem and coordinates as needed.</li><li>
Monitors and communicates trends and issues that may affect administration/provider relationships, regulatory compliance, and quality initiatives.</li><li>
Provides timely response and resolution to provider issues identified and reported in GrowthLink, as applicable.</li><li>
Serves as a subject-matter expert for ambulatory EHR solutions and support to the Service Desk Community.</li></ul>
3. Access:<ul><li>
Possesses a mature understanding of system access and information protection standards and processes to offer guidance and instruction to practice personnel regarding EHR technology, related systems, and reporting access.</li><li>
Collects and routes non-standard access requests to governing teams for consideration; Provides timely feedback and outcome to physician practices.</li><li>
Promotes system security, information protection, and patient confidentiality and helps ensure compliance.</li><li>
Enhances provider utilization of HCA technologies, by offering at the elbow support, one-on-one training, and support.</li></ul>
4. Partnerships:<ul><li>
In collaboration with integrated support teams, works with physician practices to promote and advocate tools, resources and workflows to support clinical quality initiatives, certification and regulatory requirements, and patient experience strategies.</li><li>
Works with Ambulatory Clinical Informatics team to create, introduce, and modify clinical content for the ambulatory EHR system.</li><li>
Contributes to Corporate, Division, and Market strategic planning with regard to physician product linesand ambulatory EHR technologies.</li><li>
Participates in data collection and reporting efforts, ensuring the accuracy of physician and practice data in HCA systems</li><li>
Responsible for leading, planning, coordinating, developing, tracking and delivery of training for providers and practice personnel on ambulatory EHR technologies and supporting systems.</li><li>
Collaborates with Central EHR Implementation and Ambulatory Clinical Informatics teams to design, develop, and implement education and training materials for the ambulatory EHR system in support of providers&rsquo; and practice staff initial and ongoing training.</li><li>
Develops, maintains and customizes ambulatory EHR system training materials to reflect market or practice or specialty-specific needs.</li><li>
Prepares and delivers presentations, demonstrations, train-the-trainer, and special training courses with frequency.</li><li>
Trains in a multitude of settings and leverage existing technology to meet the needs of the audience or customer base.</li><li>
Coordinate and executes group testing procedure training plans, conduct pilot trainings, and provide feedback to project lead to better serve our HCA business partners.</li><li>
Partners with practice, market, division and Corporate colleagues to enable a successful physician experience and foster improved customer service interactions.</li><li>
Effectively communicates with customers, maintaining positive body language with confidence and patience.</li><li>
Follows up, post issue resolution, to complete customer service cycle.</li><li>
Seeks feedback though customer interaction to identify areas of improvement.</li></ul>
Preferred: Proficiency in clinical applications, ambulatory EHR preferred
Education: College graduate or advanced course studies or related experience with 5 years previous experience in healthcare related field preferred.
Certification/Licensure: N/A
ITG transforms healthcare and givespeople healthier tomorrows. We deliver information technology strategy, support,and solutions. ITG improve and enhance patient care and business operations. We deliver services atadministrative locations, data centers, and hospitals. The facilities we support are located in 20+ statesand the United Kingdom. Our team works to move healthcare forward. We do this byseeking, embracing, developing, and delivering technology for patient care.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for thedelivery of charitable care, uninsured discounts, and other uncompensated expenses. 
&quot;Good people beget good people.&quot;- Dr. Thomas Frist, Sr. 
HCA Healthcare Co-Founder
We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Consulting Provider Solutions Specialist opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

Consulting Provider Solutions Specialist

Dell Technologies

<div>From developing brand-new accounts to driving expansion across existing accounts, our sales team transforms opportunity into action every day. Whether focusing on a geographical area, product line, industry, channel or market segment, their goal is the same: to develop relationships with the end-users of the organization and generate significant sales. They are the direct line between our ground-breaking portfolio of product solutions and the desks of satisfied customers.
Join us to do the best work of your career and make a profound social impact as a Client Solutions (WSG) - Product Sales and Solutions Specialist on our Direct Sales Team in Bangalore.
What you&rsquo;ll achieve 
In this role, you will be responsible for building strong customer relationships in the field and ensuring an outstanding customer experience with existing and potential customers.
You will:<ul><li>
Develop and execute a strategic sales plan to achieve sales targets and expand our customer base within a territory of enterprise accounts. Identify and qualify new business opportunities through research, networking, and prospecting</li><li>
Present and demonstrate our range of Client and End User Solutions and IT services to potential clients, highlighting the value and benefits of our solutions. Build and maintain strong relationships with key decision-makers and stakeholders within the assigned customer/prospect base</li><li>
Collaborate with internal teams, including the extended sales team, marketing, product development, and customer support, to ensure a seamless customer experience. Negotiate and close sales agreements, ensuring favorable terms and conditions for both the client and the company. Demonstrate an ability to create business value and deliver financial justifications that further account growth</li><li>
Stay up to date with PC industry trends, competitive landscape, and emerging technologies to effectively position our offerings. Possess technical aptitude and a technical product understanding to insure credibility with executives and technical evaluators. Develop and execute a sales strategy to positively impact revenue through direct sales and channel partnerships</li><li>
Provide regular sales forecasts, reports, and updates to management</li></ul>
Take the first step towards your dream career 
Every Dell Technologies team member brings something unique to the table. Here&rsquo;s what we are looking for with this role: 
 
Essential Requirements:<ul><li>
15+ years of relevant experience required with Bachelor&rsquo;s degree (or equivalent) in Business, Marketing, Information Technology, or a related field</li><li>
Minimum of 5 years of experience in technology sales, with a focus on PCs and IT services</li><li>
Proven track record of successfully selling to large enterprises and achieving sales targets</li><li>
Strong understanding of enterprise IT environments and the challenges faced by large organizations</li></ul>
Desirable requirements:<ul><li>
Excellent communication, presentation, and negotiation skills</li><li>
Ability to work independently and as part of a team in a fast-paced, dynamic environment. Proficiency in CRM software and Microsoft Office Suite</li></ul>
Who we are 
We believe that each of us has the power to make an impact. That&rsquo;s why we put our team members at the center of everything we do. If you&rsquo;re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we&rsquo;re looking for you. 
 
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Application closing date: 26 December 2025 
 
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
Job ID:R280464</div>

Client Solutions (WSG) - Product Sales and Solutions Specialist

Southern Hills Hospital and Medical Center

<div>Salary Estimate: $63897.60 - $101088.00 / year 
Learn more about the benefits offered for this job. 
The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.<h5 class="jobSectionHeader">
Introduction</h5>
Do you want to join an organization that invests in you as a(an) Provider Solutions Specialist? At Southern Hills Hospital and Medical Center, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.<h5 class="jobSectionHeader">
Benefits</h5>
Southern Hills Hospital and Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:<ul><li>
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.</li><li>
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.</li><li>
Free counseling services and resources for emotional, physical and financial wellbeing 
</li><li>
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) 
</li><li>
Employee Stock Purchase Plan with 10% off HCA Healthcare stock 
</li><li>
Family support through fertility and family building benefits with Progyny and adoption assistance. 
</li><li>
Referral services for child, elder and pet care, home and auto repair, event planning and more 
</li><li>
Consumer discounts through Abenity and Consumer Discounts 
</li><li>
Retirement readiness, rollover assistance services and preferred banking partnerships 
</li><li>
Education assistance (tuition, student loan, certification support, dependent scholarships) 
</li><li>
Colleague recognition program 
</li><li>
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) 
</li><li>
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.</li></ul>
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location. 
You contribute to our success. Every role has an impact on our patients&rsquo; lives and you have the opportunity to make a difference. We are looking for a dedicated Provider Solutions Specialist like you to be a part of our team.<h5 class="jobSectionHeader">
Job Summary and Qualifications</h5>
The Provider Solutions Specialist is an integral role for HCA IT&amp;S. Using a balanced combination of customer service, project management, sales, leadership, training, and technology skills, this role serves as the primary training and support resource for providers in the healthcare setting. The role requires working closely with providers, but also involves working with an ecosystem of healthcare professionals including provider office personnel, Medical Staff Office, Provider Relations, Clinical Services, facility leaders, and others. Responsibilities include assisting providers throughout the healthcare continuum from the introduction to adoption and advancing utilization of HCA technologies. Duties also include ensuring providers (and personnel) have training and instruction on how to access and effectively utilize healthcare technologies and responding to, triaging, and delivering seamless coordination for provider support needs. The Provider Solutions Specialist will maintain collaborative relationships and engage across business units to enhance the provider experience with technologies and communicate key provider technology enablers. This role is responsible for understanding the dynamic landscape of Health IT, various digital access points, and common clinical workflows.
Duties Include, and are not limited to:
SUPPORT:
1. Implementation/Change Management:<ul><li>
Assists in implementation and support of systems and technologies deployed to physicians and physician offices.</li><li>
Active participation in projects that affect physicians</li><li>
Installs and supports IT&amp;S software per HCA and Division IT&amp;S standards and guidelines, focusing on products HCA provides to support the physician community.</li><li>
Recommends process changes that improve the implementation, maintenance, and support of provider</li><li>
Assists in testing physician-related systems for facility-specific requirements.</li><li>
Works to develop and deploy best practices for physician support.</li></ul>
2. Support Requests:<ul><li>
Proactively rounds in the facility and physician practices to ensure physician support needs are identified and addressed</li><li>
Provides physician technology support to facility-based and referring physicians.</li><li>
Coordinates physician and physician office service requests and incident resolutions through the Division Service Desk. Reviews problem tracking databases. d) Documents interactions with physician and physician teams to confirm needs are met and report issues to other teams</li><li>
Analyzes and provides hands-on support for moderate to complex inquiries. Determines appropriate technical group or vendor to resolve the problem and coordinates as needed.</li><li>
Monitors and communicates trends and issues that may affect administration/physician relationships.</li><li>
Provides timely response and resolution to provider issues identified and reported in Growth Link, as applicable.</li><li>
Provides on-call support as needed.</li><li>
Serves as a subject-matter expert for provider support to the Service Desk Community.</li></ul>
3. Access:<ul><li>
Collects, validates, and appropriately routes documentation to support system access, confidentiality, information protection and security compliance.</li><li>
Assures providers and staff have access to appropriate patient data.</li><li>
Promotes system security and patient confidentiality and helps ensure compliance.</li><li>
As directed, conducts or assists with access reviews and audits.</li><li>
Tracks, monitors, and enhances provider utilization of HCA technologies, by offering at the elbow support and one-on-one training.</li></ul>
4. Partnerships:<ul><li>
Contributes to division and facility strategic planning with regard physician product lines.</li><li>
Acts as an advocate for physicians and physician office staff needs.</li><li>
Provides an overview of provider-facing technology solutions to Provider Relations team.</li><li>
Serves in liaison role for all new provider-related applications.</li><li>
Works with Provider Relations and Medical Staff Teams to ensure the accuracy or physician data and physician group listings in HCA systems.</li></ul>
TRAINING:<ul><li>
Responsible for planning, developing, tracking and delivery of training for providers, hospital business partners, and physician office staff on new and current applications and workflows.</li><li>
Develop, maintain and customize educational material for new HCA IT&amp;S solutions and application enhancements to reflect facility or physician-specific needs.</li><li>
Prepare and deliver presentations, demonstrations, train-the-trainer, and special training courses as needed.</li><li>
Ability to train in a multitude of settings and leverage existing technology to meet the needs of the audience or customer base.</li><li>
Ability to execute testing procedure training plans, conduct pilot trainings, and provide feedback to project lead to better serve our HCA business partners.</li><li>
Ability to learn application functionality in order to effectively train others in how to install and manage the application on their own device.</li></ul>
CUSTOMER SERVICE:
1. Partners with facility and division colleagues to enable a successful physician experience and foster improved customer service interactions
2. Effectively communicates with customers, maintaining positive body language with confidence and patience.
3. Follows up, post issue resolution, to complete customer service cycle
4. Seeks feedback through customer interaction to identify areas of improvement 5. Makes realistic commitments to customers and keeps promises
KNOWLEDGE, SKILLS, AND ABILITIES:
1. Organizational<ul><li>
Organize/prioritize tasks and maintain attention to detail</li><li>
Willingness to update job skills in a changing environment</li><li>
Flexibility to manage unanticipated changes</li><li>
Adaptable to changing environment of the healthcare industry to physician support</li></ul>
2. Leadership<ul><li>
Possess well-developed leadership skills b) Professional attitude and appearance</li><li>
Self-motivated and goal oriented</li></ul>
3. Communication<ul><li>
Demonstrated ability to communicate effectively with clinical and information technology personnel verbally and writing</li><li>
Proven customer-facing teaching abilities</li></ul>
4. Customer Service<ul><li>
Experience in providing high-level service</li><li>
Customer service orientation and/or training</li></ul>
5. Relationship Building<ul><li>
Demonstrated ability to establish and build strong relationships among facility leadership, physicians, and end-users HCA-IT&amp;S, Inc.</li><li>
Ability to work well with other employees</li></ul>
6. Problem Solving<ul><li>
Handle multiple duties simultaneously and exhibit initiative</li><li>
Broad understanding of workflow and how systems are used in physician practices</li></ul>
7. Clinical/Technical<ul><li>
Prior experience supporting clinical applications with physicians</li><li>
Expertise in using clinical information systems c) Demonstrated advanced computer skills</li></ul>
8. Healthcare Inspiration:<ul><li>
Knows technology improves the patient experience</li><li>
Believes clinicians care for people better when armed with the right technology</li><li>
Provides tools caregivers need to do their best work</li><li>
Sees that technology applied to healthcare is meaningful... it matters Education: College graduate or advanced course studies or related experience with three years previous experience in healthcare related field preferred.</li></ul>
ITG transforms healthcare and givespeople healthier tomorrows. We deliver information technology strategy, support,and solutions. ITG improve and enhance patient care and business operations. We deliver services atadministrative locations, data centers, and hospitals. The facilities we support are located in 20+ statesand the United Kingdom. Our team works to move healthcare forward. We do this byseeking, embracing, developing, and delivering technology for patient care.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for thedelivery of charitable care, uninsured discounts, and other uncompensated expenses. 
&quot;Good people beget good people.&quot;- Dr. Thomas Frist, Sr. 
HCA Healthcare Co-Founder
We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Provider Solutions Specialist opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

Provider Solutions Specialist

Citi

<div><h2 class="jobSectionHeader">Discover your future at Citi</h2>
Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you&rsquo;ll have the opportunity to grow your career, give back to your community and make a real impact.
<h2 class="jobSectionHeader">Job Overview</h2>
The Customer Specialist 4 is an entry level position responsible for assisting with customer service inquiries and providing solutions based on client needs in coordination with the Customer Service function. The overall objective is to apply a broad knowledge of Citi&rsquo;s products, services and procedures to efficiently resolve service issues. 
 
Responsibilities:<ul><li>
Respond to inbound client inquiries and assist with specific service related requests and concerns</li><li>
Provide solutions to client issues through the usage of all available resources under limited supervision</li><li>
Identify problem areas and remove obstacles to retain Citi clients</li><li>
Provide assistance with the delivery of a wide range of products and services to Citi clients as required</li><li>
Complete assigned tasks in an accurate and timely manner</li><li>
Consistently achieve individual and team performance targets</li><li>
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li></ul> 
Qualifications:<ul><li>
1-3 years experience in a related role</li><li>
Proficient in Microsoft Office</li><li>
Effective verbal and written communication skills</li><li>
Sales experience</li><li>
Excellent influencing and relationship management skills</li><li>
Proven ability to work under limited supervision and seek out advancement opportunities</li><li>
Excellent technical and data entry skills, including ulilizing a 10-key touchpad</li><li>
Proven ability to creatively solve problems</li></ul> 
Education:<ul><li>
High School diploma or equivalent</li></ul> 
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
-
Job Family Group:
Customer Service
-
Job Family:
Service
-
Time Type:
Full time
-
Most Relevant Skills
Please see the requirements listed above.
-
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
-
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. 
 
View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.</div>

Customer Specialist

Eminent4U

About Eminent4U Private Limited:Join a dynamic team that goes beyond the typical call center experience. As the offshore branch of a UK-based company, we offer unique professional growth opportunities and international exposure. Our commitment to work-life balance and a positive, nurturing culture allows us to focus on the well-being and development of our team members.Job Purpose:As a Customer Escalation Specialist at Eminent4U Private Limited, you are pivotal in fostering excellent customer relations and maintaining the integrity of our services. Your role involves direct interaction with customers to resolve issues, retain clients, and enhance overall satisfaction.Responsibilities:<ul><li>Receive and investigate customer inquiries, complaints, and issues through various communication channels.</li><li>Provide timely and effective resolutions to customer concerns, ensuring customer satisfaction.</li><li>Professional Letter and Email Writings to resolute the complaints and queries as per FCA protocols.</li><li>Communicate with customers professionally and empathetically, actively listening to their needs and concerns.</li><li>Clearly explain solutions, policies, and procedures to customers.</li><li>Analyze customer issues to identify root causes and recommend solutions.</li><li>Collaborate with other departments to resolve complex problems.</li><li>Maintain detailed records of customer interactions, complaints, and resolutions.</li><li>Ensure that customer information is accurate and up to date in the database.</li><li>Identify trends and recurring issues and suggest process improvements to prevent future problems.</li><li>Work with the team to streamline customer resolution procedures.</li><li>Collect and document customer feedback and suggestions for product or service improvement.</li><li>Share valuable customer insights with the appropriate departments.</li><li>Educate customers about products, services, and features to optimize their experience</li><li>Provide information on policies and procedures when necessary.</li></ul>Competency and Qualifications:<ul><li>Demonstrates a genuine commitment to meeting customer needs and providing a positive customer experience.</li><li>Identifies and resolves customer issues effectively.</li><li>Communicates with customers clearly, professionally, and empathetically.</li><li>Shows understanding and compassion towards customers' concerns and issues.</li><li>Adapts to varying customer needs and challenges.</li><li>Ensures accurate record-keeping and issue resolution.</li><li>Works effectively with team members and other departments.</li><li>High school diploma or equivalent (Bachelor's degree preferred).</li><li>At least two years of experience in customer service or a related role.</li><li>Strong customer service and conflict resolution skills.</li><li>Excellent communication skills, both verbal and written.</li><li>Empathetic and patient, with a customer-centric approach.</li><li>Proficiency in using customer service software and databases.</li></ul>Why Join Eminent4U Private Limited?<ul><li>Handsome Pay along with other fringe benefits.</li><li>Opportunity to work in a dynamic and inclusive environment focused on professional growth and employee satisfaction.</li><li>Afternoon Shifts: 01:00 pm till 09:30 pm | 02:00 pm till 10:30 pm PST with alternate weekends off.</li></ul>Job Type: Full-Time | PermanentExperience: at least 2-3 years of experience in similar capacitySalary: Up to PKR 150,000 per monthLocation: PECHS, Block-6, Karachi.Email: careers@eminent4u.comJob Type: Full-timePay: Up to Rs150,000.00 per monthExperience:<ul><li>Customer Service: 2 years (Preferred)</li><li>Customer Resolution: 2 years (Required)</li></ul>Work Location: In person

Customer Escalation Specialist

<div>Dell Technologies&rsquo; global business is based on expertise. It takes extraordinary knowledge to create technology that drives human progress. And it takes expert insight to sell those groundbreaking products. Our Product Specialists get to know a limited number of specialized products and services inside and out. As well as selling them directly, we&rsquo;re called in to identify and create support within customer accounts. We are the difference makers.
Join us to do the best work of your career and make a profound social impact as a Client Solutions (WSG) - Product Sales and Solutions Specialiston our Product and Solutions Sales Specialist Team in Pune. 
What you&rsquo;ll achieve 
As an Workspace Solutions Group - Outside Sales Product Specialist, you will proactively identify and solve customer business needs by providing subject matter expertise and creating solutions using Dell&rsquo;s products and services.
You will:<ul><li>
Develop and execute a strategic sales plan to achieve sales targets and expand our customer base within a territory of enterprise accounts. Identify and qualify new business opportunities through research, networking, and prospecting</li><li>
Present and demonstrate our range of Client and End User Solutions and IT services to potential clients, highlighting the value and benefits of our solutions. Build and maintain strong relationships with key decision-makers and stakeholders within the assigned customer/prospect base</li><li>
Collaborate with internal teams, including the extended sales team, marketing, product development, and customer support, to ensure a seamless customer experience. Negotiate and close sales agreements, ensuring favorable terms and conditions for both the client and the company. Demonstrate an ability to create business value and deliver financial justifications that further account growth</li><li>
Stay up to date with PC industry trends, competitive landscape, and emerging technologies to effectively position our offerings. Possess technical aptitude and a technical product understanding to insure credibility with executives and technical evaluators. Develop and execute a sales strategy to positively impact revenue through direct sales and channel partnerships</li><li>
Provide regular sales forecasts, reports, and updates to management</li></ul>
Take the first step towards your dream career 
Every Dell Technologies team member brings something unique to the table. Here&rsquo;s what we are looking for with this role: 
 
Essential Requirements:<ul><li>
10-15 years of relevant experience required with Bachelor&rsquo;s degree (or equivalent) in Business, Marketing, Information Technology, or a related field</li><li>
Minimum of 5 years of experience in technology sales, with a focus on PCs and IT services</li><li>
Proven track record of successfully selling to large enterprises and achieving sales targets</li><li>
Strong understanding of enterprise IT environments and the challenges faced by large organizations</li></ul>
Desirable requirements:<ul><li>
Excellent communication, presentation, and negotiation skills</li><li>
Ability to work independently and as part of a team in a fast-paced, dynamic environment. Proficiency in CRM software and Microsoft Office Suite</li></ul> 
Who we are
We believe that each of us has the power to make an impact. That&rsquo;s why we put our team members at the center of everything we do. If you&rsquo;re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we&rsquo;re looking for you. 
 
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. 
 
Application closing date: 26 December 2025 
 
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
Job ID:R280830</div>

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