customer solutions supervisor

Whole Foods Market

<div>A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to people living within food deserts, alleviating poverty in developing countries, and so much more. Working with us means you are making a difference within your community and beyond. We aren't just a grocery store: we're world-changers. And with your help, we will continue to set the standards of excellence and revolutionize the grocery industry.
<div>At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service &amp; E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery &amp; pickup at your assigned store. You will focus on driving safety, quality of outbound online orders, excellent pickup experience, team productivity, and program execution. You will monitor key performance indicator metrics and visual cues in-store to assess the Team&rsquo;s performance in these areas. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). As the Supervisor, you support the Team Leader in leading and developing Team Members. You must strive to support WFM core values, Leadership Principles, and goals, promote national, geographic-specific, store programs and initiatives, and ensure adherence to all applicable health and safety regulations.
Job Responsibilities:<ul><li>
Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service.</li><li>
Establishes clear expectations for balancing in-store customer service and completing online orders.</li><li>
Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers.</li><li>
Seeks awareness of relevant competitors and industry trends.</li><li>
Ensures an effective and efficient response to customer questions, requests, and/or concerns.</li><li>
Supports collaborative and productive relationships with departmental leaders, store leadership, and 1P/3P partners, e.g., Amazon delivery drivers.</li><li>
Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.</li><li>
Maintains Team Member safety and security standards.</li><li>
Ensures compliance with relevant regulatory rules and standards.</li><li>
Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover.</li><li>
Maintains cleanliness of workspaces including staging area and coolers.</li><li>
Maintains security of equipment, e.g., MSRs, phones, currency counters.</li><li>
Proactively identifies process improvement opportunities.</li><li>
Consistently communicates and models WFM core values, leadership principles, and supports goals.</li></ul>
Job Skills<ul><li>
Ability to perform task management, balancing dynamic customer flows.</li><li>
Strong analysis skills to root cause underperformance (either observed or demonstrated by metric performance).</li><li>
Excellent interpersonal, motivational, team building and customer relationship skills.</li><li>
Capable of teaching others in a positive and constructive manner.</li><li>
Proficient with email, Microsoft Office, and operations-related applications.</li></ul>
Qualifications<ul><li>
12+ months retail experience</li></ul>
Physical Requirements/Working Conditions<ul><li>
Must be able to lift 50 lbs.</li><li>
In an 8-hour workday: standing/walking 6-8 hours.</li><li>
Hand use: Single grasping, fine manipulation, pushing and pulling.</li><li>
Work requires the following motions: bending, twisting, squatting, and reaching</li><li>
Exposure to FDA approved cleaning chemicals</li><li>
Exposure to temperatures &lt;32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), &gt;90 degrees Fahrenheit</li><li>
Ability to work in a wet and cold environment.</li><li>
Ability to work a flexible schedule including nights, weekends, and holidays as needed.</li><li>
Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.</li></ul>
The wage range for this position is $15.50-$29.20 Hourly, commensurate with experience. Whole Foods Market offers &quot;Whole Benefits&quot;. Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person&rsquo;s date of hire. For additional information, visit our Whole Foods Market Careers site: https://careers.wholefoodsmarket.com/benefits. 
 
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. 
 
Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.</div></div>

Customer Service & E-Commerce Supervisor - Full Time

Huhtamaki

<div>
 
 Enjoy a career, packaged with care, whilst helping protect food, people and the planet
 
 
 
 We are a key global provider of sustainable packaging solutions. We&rsquo;re on a mission to make all packaging recyclable, reusable, or compostable. Every day, we ensure the hygiene and safety of food and drink for people around the world. We are Huhtamaki.
 
 
 You could be part of our vision. Because it&rsquo;s our talented people that make it happen. Our people on the shop floor producing innovative, sustainable products. Our people in our offices delivering excellence for our customers every day. It&rsquo;s every one of us working together.
 
 
 We offer a place where you can feel safe, be supported, and make an impact so we can all focus on the future together.
 
 
 Risk : Delayed customer respond time
 
 
 Customer reply other than customer care (visit, comminication, respond)
 
 
 Late action plan analyse and revision management (P&amp;G, Essity, KC)
 
 
 Routine weekly/Monthly meetings presentation.
 
 
 Late Credit note/decision
 
 
 Join us. Help protect food, people and the planet.
</div>

CRM Supervisor

Prime BPO5

Customer Service Representative (CSR) / Call Center Agent Jobs in Rawalpindi &ndash; Night ShiftPrime BPO 5 is hiring Customer Service Representatives, Verifiers, and Sales Closers for its US-based call center campaigns in Rawalpindi / Islamabad.If you&rsquo;re looking for a high-paying call center job, night shift employment, or a career in telemarketing and sales, this is your opportunity to join a fast-growing BPO company in Pakistan.Job Details<ul><li>Job Title: Customer Service Representative (CSR) / Verifier / Sales Closer</li><li>Industry: Call Center / Telemarketing / BPO</li><li>Shift: Night Shift (US Campaign)</li><li>Job Type: Full-Time</li><li>Location: Rawalpindi / Islamabad</li></ul>Eligibility &amp; Requirements<ul><li>Experience:</li><li>Minimum 1 year experience in a US Call Center Sales Campaign (Preferred)</li><li>Fresh Graduates &amp; Entry-Level Candidates are encouraged to apply</li><li>Skills Required:</li><li>Excellent spoken English communication</li><li>Strong sales closing &amp; negotiation skills</li><li>Confidence, energy, and target-driven mindset</li></ul>Salary &amp; Benefits<ul><li>Market-competitive salary</li><li>Uncapped commissions &amp; performance-based bonuses</li><li>Paid annual leaves</li><li>Professional training &amp; skill development</li><li>Career growth opportunities</li><li>Supportive and professional work environment</li></ul>Fresh Candidates &ndash; No Experience?Yes! No experience required for entry-level roles. We provide complete training to help you succeed in the call center and sales industry.Job Location2nd Floor, Kamran Javed Plaza (Above Askari Bank) Near Khwaja Corporation Chowk, Main Adiala Road, Rawalpindi, Punjab, PakistanHow to ApplySend your CV / Resume via WhatsApp: +92 319 967 5139Apply now for Call Center Jobs in Rawalpindi, CSR Night Shift Jobs, Telemarketing Jobs in Pakistan, and US Campaign Call Center Careers at Prime BPO 5.Job Type: Full-timePay: Rs75,000.00 - Rs200,000.00 per monthWork Location: In person

Sales and Customers Solutions - Prime BPO 5

Mindstorm Communication

Sales & Customer Solutions - Prime BPO 5

Starion Bank

<div>Join Our Team as a Virtual Banking Supervisor at Starion Bank!
Are you a disciplined leader driven to know your customers and meet their needs? Does your get-&lsquo;er-done attitude, high ethical standards, and community involvement inspire others? If so, you may be an excellent fit at Starion Bank!
Why Starion Bank? As a growing community bank, we pride ourselves on local leadership, personalized service, and deep community loyalty. We're not just a bank; we're a place where you can thrive both professionally and personally.
Position: Virtual Banking Supervisor
 
Location: Mandan, North Dakota 
Key Responsibilities:
<ul><li>Lead and direct daily operations of the Digital &amp; Phone Banking Center
</li><li>Ensure quality customer service standards are met
</li><li>Support Virtual Bankers&rsquo; growth and development
</li><li>Achieve assigned metrics and goals
</li><li>Manage team to maximize productivity and efficiency
</li><li>Provide sales and financial direction for virtual banking
</li><li>Address and resolve complex customer service issues
</li><li>Perform tasks requiring supervisor-level approvals
</li><li>Recruit, orientate, and train team members to deliver Starion service standards
</li><li>Build new and maintain existing customer relationships
</li><li>Present bank products and services effectively to maintain profitable customer relationships
</li><li>Transfer knowledge of digital banking solutions to team members
</li>Occasionally take incoming phone calls and process transactions to maintain high customer satisfaction 
<li>
</li></ul>Qualifications:
<ul><li>Bachelor&rsquo;s degree required
</li><li>At least five years of similar or related experience
</li><li>Preferred experience in a call center or customer service-focused setting
</li><li>Understanding of standard bank products and services, including digital banking solutions
</li>Ability to assist customers in multiple languages is a plus 
<li>
</li></ul>What We Offer:
<ul><li>Competitive Salary: Your hard work deserves great pay!
</li><li>Comprehensive Benefits: Including health, life, dental, vision, and a health savings account
</li><li>Retirement Planning: 401K and profit-sharing options
</li><li>Work-Life Balance: Paid vacation and holidays 
</li></ul>Recognized Excellence:
Join a team recognized as the &ldquo;Best of the Best&rdquo; by Independent Business magazine, &ldquo;50 Best Places to Work&rdquo; by Prairie Business magazine, and &ldquo;Top 10 Workplaces&rdquo; by Bismarck-Mandan Young Professionals Network! 
Ready to Make a Difference?
If you&rsquo;re ready to take the next step in your career and be part of a community-focused bank, apply today at www.starionbank.com/careers!
Apply now and become a vital part of our team!
Starion Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.</div>

Virtual Banking Supervisor

Penske Truck Leasing

<div>POSITION SUMMARY:
The Lead Materials Control Analyst role coordinates with customers, suppliers, carriers and internal Penske team and supervisor to plan, secure, and resolve transportation challenges. This position provides operational support to assist the Supervisor and team in the management of customer transportation orders using Penske&rsquo;s Transportation Management System (TMS).
Ability to work a flexible schedule to meet customer demand
MAJOR RESPONSIBILITIES:
<ul><li>Subject Matter Expert on account business rules, and Standard Operating Procedures. Train the team and update SOPs periodically.</li></ul>
<ul><li>Support Supervisor on process management activities and customer communication.</li></ul>
<ul><li>Act as first/second level escalation for customer inquiries.</li></ul>
<ul><li>Help cover DPP calls (Ford Supplier Constraint Calls) and communicate plant needs. Participate in supplier coverage plans.</li></ul>
<ul><li>Facilitate and lead Carrier &amp; Supplier compliance issues.</li></ul>
<ul><li>Use discretion and independent judgment to answer customer requests and propose solutions.</li></ul>
<ul><li>Develop and assist with presenting customer analytics, key trends, and solution proposals during customer QBR&rsquo;s.</li></ul>
<ul><li>Other projects and tasks as assigned by supervisor.</li></ul>
QUALIFICATIONS:
<ul><li>1-3 years inventory/auditing/transportation experience preferred.</li></ul>
<ul><li>High school diploma or equivalent required</li></ul>
<ul><li>Some college, preferred</li></ul>
<ul><li>Fundamental understanding of transportation, supply chain and logistics concepts</li></ul>
<ul><li>Strong problem solving, and time management skills required</li></ul>
<ul><li>Strong verbal and written communication skills</li></ul>
<ul><li>Ability to work independently and multitask</li></ul>
<ul><li>Ability to follows process and standard procedures</li></ul>
<ul><li>Experience analyzing large sets of data</li></ul>
<ul><li>Advanced computer skills including Excel and Outlook required</li></ul>
<ul><li>Ability to prioritize tasks &amp; work in a fast-paced environment. Problem solver, Team Player, Sense of urgency, attention to detail.</li></ul>
<ul><li>Regular, predictable, full attendance is an essential function of the job</li></ul>
<ul><li>Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.</li></ul>
Physical Requirements:
<ul><li>The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li></ul>
<ul><li>The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.</li></ul>
<ul><li>While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.</li></ul>
<ul><li>Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.</li></ul>
Penske is an Equal Opportunity Employer.
About Penske Logistics
Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more.
Job Category: Logistics/Supply Chain
Job Family: Operations
Address: 38303 Michigan Ave
Primary Location: US-MI-Wayne
Employer: Penske Logistics LLC
Req ID: 2513753</div>

Lead Material Control Analyst

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Responsible for the operations of the store during his shift, in terms of end to -end operation: managing staff , Ordering, Inbound receiving, stocking, Pick and pack orders
 </li>
 <li>
 Assists Store supervisor to manage all store operations (i.e. selecting people, scheduling shifts, routine and preventive maintenance, &hellip;)
 </li>
 <li>
 Assists Store supervisor for Ordering / Store replenishment: by Ensure proper stock in stores (No OOS or OVS) and help to assessing the inventory and issuing orders based on the input and assessment of demand planner plus physical stock assessment
 </li>
 <li>
 Inventory management: Support Store supervisor by Ensuring effective stock control function and practices. Support Implementation of inventory process to ensure adequate stock levels and accurate inventory by conducting Store Stock take &amp; Cycle count based on the agreed schedule
 </li>
 <li>
 Inbound receiving: During his shift , to ensure Accurate receiving of orders as per policies &amp; SOP
 </li>
 <li>
 Outbound: During his shift , to ensure Efficient and accurate picking and packing of customer orders, as per SOP
 </li>
 <li>
 Support Store supervisor by monitoring fulfillment processes and recommend improvements to increase productivity and profits.
 </li>
 <li>
 Help Store supervisor by Ensuring implementation of actions pertinent to store-related shrinkages
 </li>
 <li>
 Supervising the effective implementation of hygiene, sanitation, security and safety standards, as well as service level standards and ensuring a high level customer service both internally and externally during his shift
 </li>
 <li>
 Discussing with the Store supervisor all issues/problems and propose solutions
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 You have at least 3-5 years of experience in supermarket or restaurant
 </li>
 <li>
 You are someone energized by the unknown and look forward to learning each day on the job.
 </li>
 <li>
 Good communication skills, and always like to be hands-on with several tools.
 </li>
 <li>
 Additionally, you have robust interpersonal and intercultural skills.
 </li>
 <li>
 Language skills: Fluent English and Arabic would be highly advantageous
 </li>
 </ul>
</div>

Assistant Store Supervisor

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