customer success associate

AffinityVibez (Pvt) Ltd

<p><b>Position Details</b></p><ul><li><b>Job Title:</b> Customer Success Associate</li><li><b>Department:</b> Customer Success</li><li><b>Employment Type: </b>Full-time</li><li><b>Work Mode:</b> Onsite</li><li><b>Location:</b> Islamabad, Bahria Town</li></ul><p><b>Key Skills &amp; Competencies:</b></p><ul><li>Bachelor&rsquo;s degree in Business, Marketing, Communications, or a related</li><li>field.</li><li>Candidates with up to 1 year of experience in a client facing or support role</li><li>are encouraged to apply.</li><li>Strong communication skills (verbal and written) in English.</li><li>Basic understanding or familiarity with CRM systems (e.g., Salesforce,</li><li>HubSpot) will be an advantage.</li><li>Positive attitude, eagerness to learn, and passion for delivering exceptional</li><li>client experiences.</li></ul><p><b>Role Responsibilities</b></p><ul><li>Support the Client Success team in managing day-to-day communication with</li><li>clients.</li><li>Understand client requirements and assist in ensuring timely delivery of solutions.</li><li>Coordinate with internal teams (Engineering, Support, and Operations) to address</li><li>client needs and concerns.</li><li>Assist in tracking and reporting client satisfaction, retention, and engagement</li><li>metrics.</li><li>Participate in client onboarding and training sessions to ensure smooth experience.</li><li>Maintain client information in CRM systems and support documentation of feedback</li><li>and service improvements.</li><li>Learn and apply best practices for client relationship management and service excellence.</li></ul><p><b>Compensation &amp; Benefits:</b></p><ul><li><b>Salary Range / Budget</b>: PKR 100,000- PKR 140,000 (Slightly Negotiable)</li><li>Daily pick and drop from company convince</li><li>Supportive and collaborative work environment</li><li>Exposure to international projects and best practices</li></ul><p><b>Hiring Preferences</b></p><ul><li>Language Requirements: Fluent in English</li><li><b>Willing to work at night shift - US Time Zone (6pm -3am), Monday to Friday</b></li></ul><p><i><b>only female candidates are needed</b></i></p><p>Job Type: Full-time</p><p>Pay: Rs100,000.00 - Rs140,000.00 per month</p><p>Work Location: In person</p>

Customer Success Associate

Worldly

<div><h1 class="jobSectionHeader"><b>Customer Success Associate - Sustainable Chemical Management</b></h1><p><i>
Location: Remote - Europe (Italy, Germany, Portugal, UK, Turkey)</i></p><p></p><p><b>
About Worldly</b></p><p>
Worldly is the world&rsquo;s most comprehensive impact intelligence platform &mdash; delivering critical data to businesses on impacts within their supply chain. Worldly is trusted by 40,000 global brands, retailers, and manufacturers to provide the single source of ESG intelligence they need to accelerate business and industry transformation.</p><p>
Through strategic and meaningful customer relationships, Worldly provides key insights into supplier performance, product impact, trend analysis, and compliance. When a company wants to change how business is done, we enable that systemic shift.</p><p>
Backed by a dedicated global team of individuals aligned by values, Worldly proudly operates as a public benefit corporation with backing from mission-aligned investors. Want to learn more? Read our story.</p><p></p><p><b>
About The BHive - Worldly&rsquo;s Chemical management tool</b><br>
The BHive is a leading digital chemical management platform that helps brands, factories, and suppliers achieve full traceability, compliance, and sustainability transparency across their supply chains.</p><p>
Recently, The BHive was acquired by Worldly, bringing its technology and team into Worldly&rsquo;s unified sustainability data ecosystem and advancing a single platform vision that connects chemical compliance with environmental performance across global supply chains.<br>
Learn more about The BHive here.</p><p></p><p><b>
About the Role</b></p><p>
We are seeking a customer-focused Associate to join our Customer Success team. Reporting to the Customer Success Regional Lead, you&rsquo;ll serve as a key resource for training and expertise on The BHive tool for its users, helping to build and support our rapidly expanding user base globally<i> (including Europe, Northern America, China, East and South East Asia).</i></p><p>
In this role, you&rsquo;ll work closely with cross-functional teams to ensure businesses of all sizes can make data-driven decisions regarding their chemical strategies and implementation. You&rsquo;ll inspire innovative solutions, collaborate with partners, integrating The BHive data into third-party systems, and bring programmatic structure to scaling our work with others.</p><p></p><p><b>
What You'll Do</b></p><ul><li><p>
Act as the primary technical client contact for customer inquiries, answering 1st &amp; 2nd level support tickets related to The BHive and sustainability questions to ensure users receive maximum value from their subscriptions.</p></li><li><p>
Support the sales and account management team by articulating the functionalities and value of The BHive.</p></li><li><p>
Collaborate with internal teams and external partners on the development and adoption of The BHive.</p></li><li><p>
Drive product adoption and provide ongoing education to ensure users are equipped to reduce their environmental and social impact.</p></li><li><p>
Influence long-term strategic direction and serve as the product expert.</p></li><li><p>
Help customers understand and use the product to achieve business outcomes. You will understand The BHive in great depth to foster customer engagement and user adoption.</p></li><li><p>
Prioritize across multiple work streams to ensure client satisfaction while still holding each customer&rsquo;s goals, strategic growth plans, business drivers, and technology strategy</p></li><li><p>
Serve as the voice of the customer and provide internal feedback on how we can better serve customers to maximize value and retention.</p></li></ul><p></p><p><b>
We'd Like to See</b></p><ul><li><p>
Experience working directly with clients to support their customer experience and business goals.</p></li><li><p>
Strong analytical skills with the ability to make data-driven decisions and translate insights into actionable metrics.</p></li><li><p>
Complex project management experience, with the ability to thrive in fast-paced environments with shifting priorities.</p></li><li><p>
Ability to communicate fluently in English (spoken and written). Proficiency in Spanish, Italian, Turkish, or Chinese is a plus.</p></li><li><p>
A commitment to sustainability, demonstrated through professional or personal experience.</p></li><li><p>
Knowledge of the apparel, footwear, leather and textile industry.</p></li><li><p>
Experience with chemical management and industry associations is a plus.</p></li><li><p>
Experience in a technology/SaaS organization within a fast-paced, growing environment is a plus.</p></li><li><p>
Flexibility to work early or late hours due to the global client base and willingness to travel to support Worldly&rsquo;s client base.</p></li><li><p>
Valuable Soft Skills:</p></li></ul><ul><li><p>
Strong ownership mindset.</p></li><li><p>
Highly proactive and self-driven.</p></li><li><p>
Comfortable coordinating multiple stakeholders.</p></li><li><p>
Detail-oriented with strong follow-through.</p></li><li><p>
Able to anticipate needs and next steps.</p></li><li><p>
Execution-focused and reliable.</p></li></ul><p></p><p><b>
What We Can Offer You</b></p><ul><li><p>
Comprehensive benefits offerings. 100% employee premium covered by Worldly.</p></li><li><p>
Growth Opportunities</p></li></ul><ul><li><p>
Equipment Stipends</p></li><li><p>
Unlimited PTO</p></li><li><p>
Paid company holidays</p></li></ul><p></p><p><b>
Life at Worldly</b><br>
Our team is motivated to transform the way products are made. By helping our customers succeed in a new era of sustainable production, we can build technology that makes a difference on a planetary level.</p><p>
Our team represents over 15 countries and brings unique experiences from technology to farming to the table. Surround yourself with kind, enthusiastic, and dedicated people who put collaboration and growth at the center of our shared goals.</p><p><b><i>
Benefits and Perks</i></b></p><ul><li><p>
Earn a competitive salary and performance-based bonuses.</p></li><li><p>
Use our work-from-home stipend to get the supplies you need</p></li><li><p>
Flexible time off. Take the time you need to recharge. Our culture encourages team members to explore and rest to be their best selves.</p></li><li><p>
We're remote, not lonely. Join the culture committee, coffee chats, or a variety of other interest groups.</p></li></ul><p></p><p><b>
Travel Notice</b><br>
Roles at Worldly may require occasional travel to support business needs, including but not limited to team collaboration, customer engagement, or company events.</p><p></p><p><b>
Equity Statement</b><br>
We believe reflecting the diversity of those we strive to serve is essential. True innovation happens when everyone has room at the table, including the tools, resources, and opportunity to excel. We&rsquo;re dedicated to building a culturally and experientially diverse team that leads and works with empathy and respect.</p><p></p><p><b>
Compensation Overview</b></p><p>
Annual Base Salary: $65,000 - $80,000</p><p>
5% Annual Bonus</p><p>
Equity Stock Options Package (for approved locations)</p><p></p><ul><li><i>Final compensation details will be determined based on a wide variety of factors, including experience and location. These factors will be evaluated and considered by Worldly throughout the entirety of this process.</i></li></ul><p></p><p>
Compensation Range: $70K - $85K</p></div>

Customer Success Associate - Sustainable Chemical Management

SleekFlow

<div>
 <p>
  <strong>
   About SleekFlow
  </strong>
 </p>
 <p>
  Join SleekFlow, a thriving SaaS startup that is experiencing rapid growth globally thanks to the support of renowned investors like Alibaba Entrepreneurs Fund and Tiger Global. Our mission is to develop the next generation of Conversational AI, empowering customer interactions across all channels&mdash;from messaging to voice&mdash;and enhancing business workflows and processes.
 </p>
 <p>
  <br/>
 </p>
 <p>
  You will have the opportunity to thrive alongside the company through equity options. If you're ready to take your career to the next level and assume a larger role, we look forward to meeting you!
 </p>
 <p>
  <br/>
 </p>
 <p>
  At SleekFlow, we have developed an all-in-one Omnichannel Conversation AI Suite that drives conversions through conversations. Our platform seamlessly integrates with popular channels such as WhatsApp, Messenger, Instagram, WeChat, Email, and more, providing comprehensive communication solutions. With our AI customer engagement platform, enterprises can automate growth by enhancing productivity across their sales, marketing, and support teams.
 </p>
 <p>
  <br/>
 </p>
 <p>
  As we aggressively expand into emerging markets, we seek adventurous, diverse, and passionate individuals to join us on this exciting journey. Join our team and grow your career with SleekFlow!
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Associate Level
  </strong>
 </p>
 <p>
  <strong>
   Prior Experience in SaaS/ Software Industry is preferred
  </strong>
 </p>
 <p>
  <strong>
   Language: English &amp; Arabic
  </strong>
 </p>
 <p>
  <strong>
   Location: Dubai, UAE
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role
  </strong>
 </p>
 <p>
  As a Strategic Customer Success Associate at SleekFlow, you will work closely with our customers. Each customer has unique needs and you will act as a trusted business advisor, helping them effectively leverage our product to drive impact in mission-critical areas of their organization and transform the way they engage with customers.
 </p>
 <p>
  <br/>
 </p>
 <p>
  At SleekFlow, Customer Success sits at the nexus of our sales, product, and marketing teams helping to drive company growth and transforming the way the world builds software. Just like Lego blocks, what our customers build with SleekFlow is much more than the sum of its parts. No team knows this better than our Customer Success, who act as consultative business partners to our customers, serving as a bridge between their needs and our product.
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 <p>
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 </p>
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  <strong>
   What You'll Do
  </strong>
 </p>
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  As a Strategic Customer Success Associate, you&rsquo;ll be the point-person responsible for a portfolio of our customers.
 </p>
 <ul>
  <li>
   Onboard customers and demonstrate our key value propositions
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   Drive adoption, growth, and retention of our customers by building trusted relationships and delivering the maximum value of the product
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   Use touch-points, such as Business Reviews, to learn about their business priorities and guide them on how to best leverage the SleekFlow platform
  </li>
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   Discover and evangelize new use cases for the customer, helping them to deepen and expand their usage of the product
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   Use your deep SleekFlow product knowledge to onboard and lead new enterprise customers to value
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   Simultaneously manage multiple customers who are at different points on the customer lifecycle
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   Identify opportunities to develop new training materials designed to ensure successful customer onboarding, support business-wide adoption, and deepen SleekFlow proficiency
  </li>
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   Serve as the voice of the customer internally by engaging in internal product discussions, translating customer usage and feedback into actionable insights
  </li>
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   Build fundamental strategy and structure for upselling and retaining customers
  </li>
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   Look for upselling opportunities based on customers' needs
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 </ul>
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 </p>
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  <strong>
   Who You Are
  </strong>
 </p>
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   You thrive by building long-term relationships and partnering with a range of stakeholders including business, technical, and executive teams
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   You are consultative and are able to navigate the complexities and needs of clients across industry and lifecycle
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   You are a teacher at heart with the ability to distill technical or complex systems into simpler concepts to empower customers
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   You execute with excellence and have a deep track record of creating a significant impact for your customers
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   You are a resourceful and creative problem solver, never losing sight of the &ldquo;why&rdquo; behind the &ldquo;what&rdquo;
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   You love building new things and coaching your team in Startup
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 </p>
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  <strong>
   Preferred Skills
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   You have direct client management experience, ideally in a Customer Success, Account Management, or Sales role at a B2B technology company
  </li>
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   You have a track record of delivering value to complex customers with large employee bases
  </li>
 </ul>
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 </p>
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  <strong>
   What We Offer
  </strong>
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   Attractive compensation package including a 13th-month salary
  </li>
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   Stock options in a rapidly growing startup
  </li>
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   A fun, diverse, and international team culture
  </li>
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   Comprehensive group medical insurance
  </li>
  <li>
   Examination &amp; education allowance
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   Paid birthday leave
  </li>
  <li>
   Flexible work-from-home policy
  </li>
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   &ldquo;Work From Anywhere&rdquo; scheme
  </li>
  <li>
   Rewarding continuous learning from experienced team leads
  </li>
  <li>
   Many more exciting perks and growth opportunities!
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   SleekFlow is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.
  </strong>
 </p>
</div>


Customer Success Associate (SaaS | English & Arabic Speaking)

CureMD

<div><div>Job Overview:</div><div></div><div>
The Manager &ndash; Customer Success will lead and elevate the EMR/Oncology Support team by shifting from reactive service to proactive customer partnership. This role serves as a catalyst to enhance team performance, strengthen operational structure, and foster a culture of accountability and growth. The manager will build a high-performing, customer-centric environment by mentoring team members, clarifying processes, and supporting skill development. The role also involves leading strategic initiatives to improve customer experience, streamline workflows, and ensure timely resolution of complex escalations. The ideal candidate is a dynamic leader passionate about coaching teams, optimizing support operations, and delivering consistent value to both customers and the organization.</div><div></div><div>
Job Responsibilities:</div><ul><li><div>
Re-establish role clarity and RACI within 30 days.</div></li><li><div>
Conduct weekly one-on-one meetings and publish individual performance development plans (PDPs) with quarterly targets.</div></li><li><div>
Launch &ldquo;Deep Dive Friday&rdquo; knowledge-sharing sessions with 100% of technical staff presenting within 90 days.</div></li><li><div>
Publicly recognize team wins and reduce negative escalations by 40% within 6 months.</div></li><li><div>
Implement early warning dashboards for the top 10 issues to reduce repeat tickets by 25% within 180 days.</div></li><li><div>
Mentor the Associate Manager on empathetic leadership and change management, co-leading two retrospectives per month.</div></li><li><div>
Hold monthly health checks with Product and Development teams, providing insights to influence the product roadmap.</div></li></ul><div></div><div>
Qualifications:</div><ul><li><div>
Bachelor&rsquo;s degree (foreign education is a plus).</div></li><li><div>
5&ndash;6 years of experience in customer success with at least 2 years in a leadership role.</div></li><li><div>
Strong skills in customer success methodologies, performance metrics, and team coaching.</div></li><li><div>
Excellent communication, negotiation, and stakeholder management abilities.</div></li></ul><div></div><div>
Compensation and Benefits:</div><div></div><div>
   Financial:</div><ul><li><div>
Competitive salary and bi-annual bonus.</div></li><li><div>
Fast track and uncapped career growth for high performers.</div></li><li><div>
Company-sponsored vehicle financing (car and bike).</div></li><li><div>
Interest-free loans.</div></li><li><div>
Provident Fund: CureMD matches up to 8% of your base salary.</div></li><li><div>
Fuel Card.</div></li><li><div>
Cellular Allowance.</div></li></ul><div></div><div>
   Health and Wellness:</div><ul><li><div>
In-house clinic with a team of certified male and female doctors with 24/7 telemedicine service.</div></li><li><div>
Hospital treatment monitoring by company doctors.</div></li><li><div>
Comprehensive health coverage for your immediate family (outpatient, inpatient, maternity and parents' inpatient).</div></li><li><div>
Exclusive health benefits and discounts at top class clinics and labs.</div></li></ul><div></div><div>
     Supportive Workplace:</div><ul><li><div>
Pick-up and drop-off services for female employees.</div></li><li><div>
In-house daycare facility.</div></li><li><div>
In-house gym and recreational area to unwind.</div></li></ul><div></div><div>
   Continued Learning:</div><ul><li><div>
Company-sponsored trainings, workshops, development programs and retreats.</div></li><li><div>
Paid specialized trainings/certifications.</div></li></ul><div></div><div>
The Difference You&rsquo;ll Make:<br>
<br>
At CureMD, every role, whether senior or junior, plays a pivotal part in transforming healthcare. By joining our innovative team, you&rsquo;ll contribute to groundbreaking technology that directly impacts patient care, enhances healthcare efficiency, and saves lives globally. Your skills and passion will drive meaningful change, helping us deliver solutions that support healthcare professionals in critical, real-time settings. Together, we&rsquo;re not just advancing technology &mdash; we&rsquo;re making a tangible difference in people&rsquo;s lives. Together, let&rsquo;s save lives.</div></div>

Manager Customer Success - EMR

Paradise Technology

<p>We are looking for a Customer Experience Associate who can handle customer queries across chat, email, and calls while ensuring a smooth and positive brand experience. You&rsquo;ll be the first point of contact for customers and will help resolve issues quickly and professionally.</p><p><b>Key Responsibilities</b></p><ul><li>Respond to customer queries via chat, email, and calls in a timely manner</li><li>Resolve order, product, delivery, and payment-related issues</li><li>Coordinate with internal teams (operations, logistics, tech) for quick resolutions</li><li>Maintain accurate records of customer interactions</li><li>Handle complaints with empathy and provide proper solutions</li><li>Share customer feedback and insights with the team to improve service</li><li>Ensure high customer satisfaction and response quality</li></ul><p><b>Requirements</b></p><ul><li>Good written and verbal communication skills</li><li>Basic knowledge of e-commerce/customer support tools preferred</li><li>Ability to multitask and handle multiple chats or emails</li><li>Problem-solving attitude and patience</li><li>Basic Excel/Google Sheets knowledge</li><li>Willingness to work in shifts (if required)</li></ul><p><b>What We&rsquo;re Looking For</b></p><ul><li>Customer-first mindset</li><li>Quick learner and team player</li><li>Organized and detail-oriented</li><li>Positive and professional approach</li></ul><p><b>Perks</b></p><ul><li>Friendly work environment</li><li>Growth opportunities</li><li>Performance-based incentives</li></ul><p>Job Types: Full-time, Permanent, Fresher</p><p>Pay: ₹12,000.00 - ₹25,000.00 per month</p><p>Work Location: In person</p>

Customer Experience Associate

Scents N Stories

<div>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  Experience :
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Proven experience in customer success, sales, or client management.
  </li>
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   Excellent verbal and written communication skills in Urdu and English.
  </li>
  <li>
   Proficient in Microsoft Excel and reporting.
  </li>
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   Strong follow-up and organizational skills.
  </li>
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   Ability to handle multiple tasks and maintain attention to detail.
  </li>
  <li>
   Customer-oriented mindset with a problem-solving approach.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred
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 </strong>
 <ul>
  <li>
   Experience in a sales or retail environment.
  </li>
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   Familiarity with CRM systems.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Description :
  <br/>
  <br/>
 </strong>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 We are looking for a proactive and customer-focused Customer Success Representative to manage our existing client base, drive engagement, and support sales initiatives. The ideal candidate will be fluent in Urdu and English, comfortable with calling and following up with customers, and skilled in reporting and Excel.
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 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Reach out to existing customers via phone and email to maintain relationships and ensure satisfaction.
  </li>
  <li>
   Engage customers with updates, offers, and product information to enhance their experience.
  </li>
  <li>
   Follow up on leads and sales opportunities, ensuring closure from first contact to last mile.
  </li>
  <li>
   Assist the sales team in upselling and cross-selling products/services.
  </li>
  <li>
   Maintain accurate customer records and track interactions using CRM tools.
  </li>
  <li>
   Prepare and share regular reports on customer engagement, lead status, and sales performance.
  </li>
  <li>
   Analyze data using Excel to identify trends and opportunities for improving customer success.
  </li>
  <li>
   Communicate professionally in both Urdu and English, adapting to customer preferences.
  </li>
 </ul>
</div>


Customer Success Representative ( JP-97 )

Joggers Footwear

<p><b>Job Summary</b></p><p>As a Customer Success Manager, you will be the primary point of contact for our key clients, ensuring they derive maximum value from our footwear products and services. You will focus on building long-term relationships, identifying upsell opportunities, and resolving issues to enhance customer satisfaction and retention. This role is crucial in a manufacturing environment where product quality, timely delivery, and customization play key roles in success. Based in our Kozhikode headquarters, you will collaborate with cross-functional teams including sales, production, and logistics to support our clients' needs.</p><p><b>Key Responsibilities</b></p><ul><li><b>Client Relationship Management</b>: Develop and maintain strong relationships with assigned customers, including retailers, wholesalers, and distributors, through regular check-ins, virtual/in-person meetings, and proactive communication.</li><li><b>Onboarding and Training</b>: Guide new clients through product onboarding, providing training on our footwear lines, customization options, and best practices for inventory management and sales.</li><li><b>Success Planning</b>: Create personalized success plans for clients, aligning their goals (e.g., sales targets, product performance) with our offerings, and track progress using metrics like customer health scores and Net Promoter Scores (NPS).</li><li><b>Issue Resolution</b>: Handle customer inquiries, complaints, and feedback related to product quality, delivery delays, or supply chain issues, coordinating with internal teams to ensure swift resolutions.</li><li><b>Upsell and Expansion</b>: Identify opportunities for account growth, such as recommending new product lines, bulk orders, or value-added services like custom branding or sustainable materials.</li><li><b>Performance Analysis</b>: Monitor client usage and satisfaction through data analytics, generating reports on key performance indicators (KPIs) and suggesting improvements to enhance outcomes.</li><li><b>Market Insights</b>: Gather feedback on market trends, competitor products, and customer preferences in the footwear sector to inform product development and strategy.</li><li><b>Collaboration</b>: Work closely with sales, marketing, production, and quality control teams to align on customer needs and contribute to overall business objectives.</li><li><b>Compliance and Documentation</b>: Ensure all interactions comply with industry regulations, maintain accurate records in CRM systems, and prepare case studies or success stories for marketing purposes.</li></ul><p><b>Qualifications and Requirements</b></p><ul><li><b>Education</b>: Bachelor's degree in Business Administration, Marketing, or a related field. An MBA or relevant certification (e.g., in Customer Success or Supply Chain Management) is preferred.</li><li><b>Experience</b>: 3-5 years in customer success, account management, or sales roles, preferably in manufacturing, retail, or FMCG sectors. Experience in the footwear or apparel industry is a plus.</li><li><b>Location</b>: Based in Kozhikode, Kerala; willingness to travel occasionally to client sites within India.</li><li><b>Language Skills</b>: Fluency in English and Malayalam; knowledge of Hindi or other regional languages is advantageous for broader client interactions.</li></ul><p><b>Key Skills and Competencies</b></p><ul><li>Strong interpersonal and communication skills, with the ability to build trust and rapport with diverse stakeholders.</li><li>Analytical mindset with proficiency in tools like CRM software (e.g., Salesforce, Zoho), MS Excel, and data visualization platforms.</li><li>Problem-solving abilities to address manufacturing-specific challenges like supply chain disruptions or product defects.</li><li>Customer-oriented approach with a focus on empathy, active listening, and long-term value creation.</li><li>Knowledge of the footwear industry, including trends in sustainable materials, e-commerce integration, and export regulations.</li><li>Ability to work independently in a fast-paced environment while collaborating with teams.</li><li>Tech-savvy, with familiarity in using digital tools for virtual meetings and performance tracking.</li></ul><p><b>What We Offer</b></p><ul><li>Competitive salary commensurate with experience</li><li>Health insurance, provident fund, and other standard benefits.</li><li>Opportunities for professional development, including training programs and industry conferences.</li><li>A collaborative work culture in a growing company with scope for career advancement.</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: ₹10,280.13 - ₹50,000.00 per month</p><p>Work Location: In person</p><p>Expected Start Date: 01/03/2026</p>

Customer Success Manager

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