customer success engineer

Arize AI

<div><div><div>Location</div>
<div>Remote (EMEA)</div>
</div><div><div>Status</div>
<div>Full time</div>
</div><div><div>Department</div>
<div>Solutions Engineering</div></div></div>
<br><div><div><div><div>About Arize</div>
<p>
AI is rapidly transforming the world. As generative AI reshapes industries, teams need powerful ways to monitor, troubleshoot, and optimize their AI systems. That&rsquo;s where we come in. Arize AI is the leading AI &amp; Agent Engineering observability and evaluation platform, empowering AI engineers to ship high-performing, reliable agents and applications. From first prototype to production scale, Arize AX unifies build, test, and run in a single workspace&mdash;so teams can ship faster with confidence.</p>
<p>
We&rsquo;re a Series C company backed by top-tier investors, with over $135M in funding and a rapidly growing customer base of 150+ leading enterprises and Fortune 500 companies. Customers like Booking.com, Uber, Siemens, and PepsiCo leverage Arize to deliver AI that works.</p></div><div><b>
The Team</b></div>
<p>
Our engineering team builds systems that interact with some of the most complex software ever deployed in production. The team is composed of industry veterans that have built deep learning infrastructure, autonomous drones, ridesharing marketplaces, ad tech and much more.</p>
<p>
We are looking for a client-obsessed AI Solutions Engineer with entrepreneurial tendencies to join the good fight and help build out our Solutions Engineering org. You&rsquo;ll be the trusted technical advisors for our customers, driving business value, offering advice, and growing accounts. You&rsquo;ll accomplish this by leading customers to solutions oftentimes by teaching the product to new users or consulting on best practices. You must be ready for technical discussions with data scientists and engineers, then demonstrate the value of Arize in business discussions with directors and executives. The goal is to enable our customers to become successful and enthusiastic about Arize.</p>
<div><b>
What You&rsquo;ll Do</b></div>
<ul><div>Work closely with some of the most sophisticated ML / GenAI teams in the world.
<ul><div>You will act as a trusted advisor to our customers, while also building relationships with technical and business stakeholders.</div>
</ul></div><div>Advise on GenAI and ML best practices</div>
<div>Give ML and LLM product demos to technical and business stakeholders</div>
<div>Run strategic business reviews for customers in partnership with our sales team</div>
<div>Interface with our pre-sales engineering team to gather client goals and KPI&rsquo;s.</div>
<div>Partner with our product and engineering teams to help drive the product roadmap</div>
<div>Spearhead new opportunities within existing accounts to help drive expansions.</div>
</ul><div><b>What We&rsquo;re Looking For</b></div>
<p><i>
Note: Even if you do not check every single box, we still encourage you to apply!</i></p>
<ul>
<div>Previous experience working as a Data Scientist, Machine Learning Engineer, or as an Engineer working with ML models or GenAI applications in production.</div>
<div>Comfortable working in public Cloud environments (AWS, Azure, GCP)</div>
<div>Knowledge of machine learning frameworks such as TensorFlow, PyTorch or Scikit-learn</div>
<div>Knowledge of LLM / Agentic frameworks such as Llamaindex, LangGraph, and DSPy</div>
<div>Understanding of ML/DS concepts, model evaluation strategies and lifecycle (feature generation, model training, model deployment, batch and real time scoring via REST APIs) and engineering considerations</div>
<div>Understanding of GenAI concepts and application evaluation + development lifecycle</div>
<div>Proficiency in a programming language (Python, JS/TS, Java, Go, etc)</div>
<div>Strong Communication Skills - Ability to simplify complex, technical concepts.</div>
<div>A quick and self learner - undaunted by technical complexity of production ML deployments and welcome the challenge to learn about them and develop your own POV.</div>
</ul><div><b>Bonus Points, But Not Required</b></div>
<ul><div>Previous engineering experience in:
<ul><div>Data Science</div>
<div>MLOps</div>
<div>ML Frameworks</div>
<div>LLM / Agentic frameworks</div>
</ul></div><div>Customer facing experience strongly preferred such as Solutions Architect, Implementation Specialist, Sales Engineer, Customer Success Engineer, Consultant, or Professional Service roles</div>
<div>Prior experience working with applications deployed with Kubernetes</div>
<div>Prior experience demoing technical products to both business and technical audiences</div>
</ul>
<p>Actual compensation is determined based upon a variety of job related factors that may include: transferable work experience, skill sets, and qualifications. Total compensation also includes unlimited paid time off, generous parental leave plan, and others for mental and wellness support.</p><div><div>
More About Arize</div>
<p>
Arize&rsquo;s mission is to make the world&rsquo;s AI work&mdash;and work for people.<br>
Our founders came together through a shared frustration: while investments in AI are growing rapidly across every industry, organizations face a critical challenge&mdash;understanding whether AI is performing and how to improve it at scale.</p>
<p>
Learn more about what we're doing here:</p>
<p>
https://techcrunch.com/2025/02/20/arize-ai-hopes-it-has-first-mover-advantage-in-ai-observability/</p>
<p>
https://arize.com/blog/arize-ai-raises-70m-series-c-to-build-the-gold-standard-for-ai-evaluation-observability/</p>
<p>
Diversity &amp; Inclusion @ Arize</p>
<p>
Our company's mission is to make AI work and make AI work for the people, we hope to make an impact in bias industry-wide and that's a big motivator for people who work here. We actively hope that individuals contribute to a good culture</p>
<ul>
<div>Regularly have chats with industry experts, researchers, and ethicists across the ecosystem to advance the use of responsible AI</div>
<div>Culturally conscious events such as LGBTQ trivia during pride month</div>
<div>We have an active Lady Arizers subgroup</div>
</ul></div></div><div></div><div><div><div><div><div><div>Apply now</div></div></div></div></div></div></div><p></p>

AI Solutions Engineer, EMEA

<div><div><div>Location</div>
<div>Remote (San Francisco)</div>
</div><div><div>Status</div>
<div>Full time</div>
</div><div><div>Department</div>
<div>Solutions Engineering</div></div></div>
<br><div><div><div><div>About Arize</div>
<p>
AI is rapidly transforming the world. As generative AI reshapes industries, teams need powerful ways to monitor, troubleshoot, and optimize their AI systems. That&rsquo;s where we come in. Arize AI is the leading AI &amp; Agent Engineering observability and evaluation platform, empowering AI engineers to ship high-performing, reliable agents and applications. From first prototype to production scale, Arize AX unifies build, test, and run in a single workspace&mdash;so teams can ship faster with confidence.</p>
<p>
We&rsquo;re a Series C company backed by top-tier investors, with over $135M in funding and a rapidly growing customer base of 150+ leading enterprises and Fortune 500 companies. Customers like Booking.com, Uber, Siemens, and PepsiCo leverage Arize to deliver AI that works.</p></div><div><b>
The Team</b></div>
<p>
Our engineering team builds systems that interact with some of the most complex software ever deployed in production. The team is composed of industry veterans that have built deep learning infrastructure, autonomous drones, ridesharing marketplaces, ad tech and much more.</p>
<p>
We are looking for a client-obsessed AI Solutions Engineer with entrepreneurial tendencies to join the good fight and help build out our Solutions Engineering org. You&rsquo;ll be the trusted technical advisors for our customers, driving business value, offering advice, and growing accounts. You&rsquo;ll accomplish this by leading customers to solutions oftentimes by teaching the product to new users or consulting on best practices. You must be ready for technical discussions with data scientists and engineers, then demonstrate the value of Arize in business discussions with directors and executives. The goal is to enable our customers to become successful and enthusiastic about Arize. While we are a remote-first company, the nature of this role requires candidates to be based in the San Francisco Bay area/PST time zone.</p>
<div><b>
What You&rsquo;ll Do</b></div>
<ul><div>Work closely with some of the most sophisticated ML / GenAI teams in the world.
<ul><div>You will act as a trusted advisor to our customers, while also building relationships with technical and business stakeholders.</div>
</ul></div><div>Advise on GenAI and ML best practices</div>
<div>Give ML and LLM product demos to technical and business stakeholders</div>
<div>Run strategic business reviews for customers in partnership with our sales team</div>
<div>Interface with our pre-sales engineering team to gather client goals and KPI&rsquo;s.</div>
<div>Partner with our product and engineering teams to help drive the product roadmap</div>
<div>Spearhead new opportunities within existing accounts to help drive expansions.</div>
</ul><div><b>What We&rsquo;re Looking For</b></div>
<p><i>
Note: Even if you do not check every single box, we still encourage you to apply!</i></p>
<ul>
<div>Previous experience working as a Data Scientist, Machine Learning Engineer, or as an Engineer working with ML models or GenAI applications in production.</div>
<div>Comfortable working in public Cloud environments (AWS, Azure, GCP)</div>
<div>Knowledge of machine learning frameworks such as TensorFlow, PyTorch or Scikit-learn</div>
<div>Knowledge of LLM / Agentic frameworks such as Llamaindex, LangGraph, and DSPy</div>
<div>Understanding of ML/DS concepts, model evaluation strategies and lifecycle (feature generation, model training, model deployment, batch and real time scoring via REST APIs) and engineering considerations</div>
<div>Understanding of GenAI concepts and application evaluation + development lifecycle</div>
<div>Proficiency in a programming language (Python, JS/TS, Java, Go, etc)</div>
<div>Strong Communication Skills - Ability to simplify complex, technical concepts.</div>
<div>A quick and self learner - undaunted by technical complexity of production ML deployments and welcome the challenge to learn about them and develop your own POV.</div>
</ul><div><b>Bonus Points, But Not Required</b></div>
<ul><div>Previous engineering experience in:
<ul><div>Data Science</div>
<div>MLOps</div>
<div>ML Frameworks</div>
<div>LLM / Agentic frameworks</div>
</ul></div><div>Customer facing experience strongly preferred such as Solutions Architect, Implementation Specialist, Sales Engineer, Customer Success Engineer, Consultant, or Professional Service roles</div>
<div>Prior experience working with applications deployed with Kubernetes</div>
<div>Prior experience demoing technical products to both business and technical audiences</div>
</ul>
<p>The estimated annual salary and variable compensation for this role is between $125,000 - $175,000, plus a competitive equity package. Actual compensation is determined based upon a variety of job related factors that may include: transferable work experience, skill sets, and qualifications. Total compensation also includes a comprehensive benefit package, including: medical, dental, vision, 401(k) plan, unlimited paid time off, generous parental leave plan, and others for mental and wellness support.</p>
<p>
While we are a remote-first company, we have opened offices in New York City and the San Francisco Bay Area, as an option for those in those cities who wish to work in-person. For all other employees, there is a WFH monthly stipend to pay for co-working spaces.</p><div><div>
More About Arize</div>
<p>
Arize&rsquo;s mission is to make the world&rsquo;s AI work&mdash;and work for people.<br>
Our founders came together through a shared frustration: while investments in AI are growing rapidly across every industry, organizations face a critical challenge&mdash;understanding whether AI is performing and how to improve it at scale.</p>
<p>
Learn more about what we're doing here:</p>
<p>
https://techcrunch.com/2025/02/20/arize-ai-hopes-it-has-first-mover-advantage-in-ai-observability/</p>
<p>
https://arize.com/blog/arize-ai-raises-70m-series-c-to-build-the-gold-standard-for-ai-evaluation-observability/</p>
<p>
Diversity &amp; Inclusion @ Arize</p>
<p>
Our company's mission is to make AI work and make AI work for the people, we hope to make an impact in bias industry-wide and that's a big motivator for people who work here. We actively hope that individuals contribute to a good culture</p>
<ul>
<div>Regularly have chats with industry experts, researchers, and ethicists across the ecosystem to advance the use of responsible AI</div>
<div>Culturally conscious events such as LGBTQ trivia during pride month</div>
<div>We have an active Lady Arizers subgroup</div>
</ul></div></div><div></div><div><div><div><div><div><div>Apply now</div></div></div></div></div></div></div><p></p>

AI Solutions Engineer, West

Nozomi Networks

<div><div><p>Now is an amazing time to join Nozomi Networks as we build the future of OT and IoT cybersecurity.</p>
<p>
We defend some of the world's largest organizations and critical infrastructure in more than 68 countries and we're just getting started. Our AI-powered cybersecurity platform secures operational technology (OT) and Internet of Things (IoT) infrastructures for enterprises and government entities across energy, manufacturing, transportation, resources, and critical infrastructure.</p></div><p>
As we expand our product portfolio and global presence, our Professional Services department is hiring a Designated Engineer (DE) you will serve as the primary technical point of contact for a portfolio of enterprise and industrial customers, ensuring their platforms run flawlessly and continuously evolve to meet emerging threats.</p>
<p>
This role is ideal for professionals with a strong technical foundation and a passion for customer success. You will work closely with customers to effectively deploy the Nozomi solution, proactively maintain it, continuously optimize configurations, and enable the adoption of our cybersecurity platform. To achieve these goals, you will collaborate with and have the support of senior professional services engineers, Customer Success Managers, and cross-functional teams.</p>
<p>
You could be the next &quot;Nozomier&quot;! If this sounds like you, read on.</p>
<h4 class="jobSectionHeader"><b>
In this role you will:</b></h4>
<ul><li>Own the customer relationship &ndash; Act as the primary technical liaison for assigned customers, focusing on operational support and platform optimization.</li>
<li>Keep platforms healthy - Run regular health checks, tune sensor configurations, optimise alert generation, and guide upgrade roll‑</li>
<li>Accelerate Adoption - design and implement new features, integrations, dashboards, and custom queries that unlock customer use‑cases.</li>
<li>Document and Educate - Develop and maintain customer-specific documentation, workflows, and use cases, and deliver knowledge‑transfer workshops on new releases and best practices.</li>
<li>Troubleshoot and Resolve - Investigate incidents, open and manage support cases/RMAs, and drive issues to root‑cause closure with Technical Support.</li>
<li>Report on Value - Provide weekly activity summaries and planning updates to customers.</li>
<li>Collaborate - Partner with Customer Success Managers, Product, and Engineering to steer roadmap priorities and share field feedback.</li>
</ul><h4 class="jobSectionHeader"><b>To be successful in the opportunity, you will have:</b></h4>
<ul><li>2+ years of experience in a technical support, system administration, or technical consulting role.</li>
<li>Knowledge of:</li>
<li>networking concepts (OSI model, TCP/IP, VLANs, network architecture)</li>
<li>network infrastructure (firewalls, switches)</li>
<li>general cybersecurity principles and applications (Active Directory, PCAP analysis, security architecture).</li>
<li>Familiarity with Windows/FreeBSD/Unix/Linux OS's, virtualization, and basic scripting or API usage.</li>
<li>Strong troubleshooting and analytical skills.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Ability to work independently and manage time effectively across multiple customer engagements.</li>
<li>Professional fluency in written and spoken English.</li>
<li>Exposure to OT/ICS environments and protocols.</li>
<li>Experience with Nozomi Networks products or similar cybersecurity platforms.</li>
<li>Technical certifications (e.g., CompTIA Security+, CompTIA Network+, CCNA, GICSP, or equivalent) are a plus.</li>
<li>2+ years in a customer‑facing role for a cybersecurity vendor or a system integrator (pre‑sales, professional services, TAM, CSM, etc.)</li>
</ul>
<p>#LI-AF1</p><div><p><b>
Who we are and what we stand for:</b></p>
<p>
Nozomi Networks is the leader in OT and IoT Cybersecurity. We protect the world's critical infrastructure, industrial and government organizations from cyber threats by providing exceptional network visibility, threat detection and operational insight. We're always innovating and we hire the best at what they do to ensure our customers always have access to fast product enhancements, exceptional engineering support and rapid deployment across continents. If you like a challenge, and value integrity and customer success, we invite you to help Nozomi Networks build the future of OT and IoT cybersecurity.</p>
<p>
Diversity, Inclusion and Belonging are part of our core beliefs, at Nozomi Networks. Diversity of thought, background and culture broadens our knowledge of the world and helps us learn, grow, and gain new perspectives. What makes us all different is what makes us powerful.</p>
<p><b>
Our Global Benefits</b></p>
<p>
All of our benefits are customized to the country you are based in, naturally we want to get the best out of our Nozomiers, so we provide the best benefits packages, such as:</p>
<ul>
<li>Health &amp; Wellness</li>
<li>Financial</li>
<li>Work-Life Balance</li>
<li>Unparalleled Flexible Time-Off</li>
</ul>
<p><b>Need to know information</b></p>
<p>
Successful candidates will be subjected to background verification checks.</p>
<p><i>
Be cautious of unsolicited messages, fake email addresses, requests for money and unclear job descriptions. Report suspicious activity to authorities. Our open job opportunities and descriptions are posted on Nozomi Networks' career page. If in any doubt please apply for opportunities on our careers website </i><i>here</i><i>.</i></p>
<p><i>
If you would like to know more about our Privacy Policy, please click </i><i>here</i><i>. Any questions about how we process personal information, or if you would like help exercising your privacy rights please contact us using the email provided within the Privacy Policy.</i></p></div></div>

Designated Engineer

Booz Allen Hamilton

<div>Cloud Modernization SME<p><b>
The Opportunity:</b></p><p>
As a DevOps engineer, you know that listening to and truly understanding a client&rsquo;s needs is the first step to introducing DevOps methodology to an organization. Your communication skills, combined with your technical know-how, mean you&rsquo;re well-versed in setting organizations up for success. We&rsquo;re looking for someone like you to bring your DevOps engineering knowledge and help our clients make a mission-forward impact.</p><p></p><p>
As an experienced DevOps customer success engineer at Booz Allen, you&rsquo;ll not only convey the importance of efficiency to your clients&mdash;you&rsquo;ll be directly involved in DevOps engineering work. Together with a team of experienced professionals, you&rsquo;ll support the building and maintenance of a pipeline. You&rsquo;ll maintain tools and automate configuration management and infrastructure provisioning. Using your software engineering knowledge, you&rsquo;ll guide your team as they bring other organizations on board with DevOps and champion the adoption of related processes, tools, and roles.</p><p></p><p>
Work with us to expand your DevOps engineering career while educating others.</p><p></p><p>
Join us. The world can&rsquo;t wait.</p><p></p><p><b>
You Have:</b></p><ul><li>
5+ years of experience in the development of tools and processes to drive DevOps or DevSecOps maturity by automating builds, regression testing, monitoring, and pushing releases across environments</li><li>
5+ years of experience troubleshooting, triaging, and resolving issues related to CI/CD pipeline failures or slowness</li><li>
Experience developing enterprise cloud-native solutions</li><li>
Experience bringing other organizations on board with DevOps, championing adoption of DevOps process, tools, and roles, and working with other development teams to recast work</li><li>
Experience working with application development teams across the software development lifecycle and creating solutions to complex problems within a collaborative team environment</li><li>
Ability to obtain a Secret clearance</li><li>
Bachelor's degree or 8+ years of experience in DevOps in lieu of a degree</li></ul><p></p><p><b>
Nice If You Have:</b></p><ul><li>
Experience with Kubernetes, Docker, AWS, Jenkins, or Azure</li><li>
Experience with creating and improving continuous automation across multiple technical stacks</li><li>
Experience with creating and improving continuous deployment tools built on Kubernetes</li><li>
Experience triaging and resolving issues related to both open source and commercial tools in public cloud environments</li><li>
Knowledge of scripting languages such as Python or Linux Shell Script</li><li>
Secret clearance</li><li>
Master&rsquo;s degree</li></ul><p></p><p><b>
Clearance:</b><br>
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.</p><p></p><p><b>
Compensation</b></p><p>
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen&rsquo;s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.</p><p></p>
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual&rsquo;s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $77,600.00 to $176,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen&rsquo;s total compensation package for employees. This posting will close within 90 days from the Posting Date.<p></p><p><b>
Identity Statement</b></p><p>
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.</p><p></p><p><b>
Candidate AI Usage Policy</b></p><p>
AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on <b>your </b>own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited <b>unless permission is explicitly provided</b>.
</p><p></p><p><b>Work Model</b><br>
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.</p><ul><li><p><b>
Remote</b>: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.</p></li><li><p><b>
Hybrid</b>: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.</p></li><li><p><b>
Onsite</b>: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.</p></li></ul><p></p><p><b>
Commitment to Non-Discrimination</b></p><p>
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.</p></div><p></p>

Cloud Modernization SME

Sabre

<div>
 <strong>
  Company Background
  <br/>
  <br/>
 </strong>
 Aven Hospitality is an innovative technology provider powered by SynXis&reg;, the leading global hospitality commerce and distribution platform. We empower hoteliers around the world to exceed expectations, solve daily challenges, and stay ahead of the competition.
 <br/>
 <br/>
 With Aven Hospitality&rsquo;s comprehensive portfolio of solutions, hoteliers can manage distribution, retailing, payments, operations, and more. Providing hoteliers the tools to maximize revenue, improve operational efficiency, and deliver personalized guest experiences that drive satisfaction.
 <br/>
 <br/>
 Our tools are built to seamlessly integrate with each hotelier&rsquo;s unique strategy, elevating guest satisfaction and creating meaningful connections. We are pioneering AI in hospitality technology to unlock new opportunities, drive efficiency, and personalize the guest experience. By prioritizing stability, scalability, and data-driven insights, we equip hoteliers to adapt and thrive in an ever changing
 <br/>
 <br/>
 landscape, ready for whatever comes next.
 <br/>
 <br/>
 Aven Hospitality is a global leader at the forefront of hospitality technology powering over 40,000 properties across 174 countries. Celebrated for our innovative and customer-centric approach, we deliver integrated platforms for distribution, reservations, retailing, and guest experience to both renowned hotel brands and independent properties worldwide.
 <br/>
 <br/>
 The Customer Optimization and Engagement team consist of hospitality commerce and distribution experts passionate about fostering customer success and driving value realization. The team is seeking candidates for a new team of Optimization Engineers.
 <br/>
 <br/>
 <strong>
  Position Summary
  <br/>
  <br/>
 </strong>
 The Optimization Engineering are experts in our technology stack, hospitality commerce, successful distribution, guest acquisition strategies, and interactions with other channels and third-party vendors as they seek to help customers achieve or even exceed their financial goals.
 <br/>
 <br/>
 This is a new team and function. The team&rsquo;s success will be measured on how well they support customer value realization, revenue harvesting, successful renewals, and expansion of business.
 <br/>
 <br/>
 <strong>
  Role And Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Take ownership of their own and their colleague&rsquo;s on-boarding, closing any gaps in expertise or knowledge and promoting continued education
  </li>
  <li>
   Liaison with the commercial, operational, and product teams to develop and maintain relationships necessary to be successful and effective
  </li>
  <li>
   Establish industry related benchmarks and models of success
  </li>
  <li>
   Create engagement strategies that promote customer success and position Aven Hospitality as the leader in hospitality commerce and distribution technology and strategies
  </li>
  <li>
   Serve as consultants to address specific customer product optimization needs by exposing and addressing barriers to success and driving solutions that foster value realization
  </li>
  <li>
   Support their Aven Hospitality colleagues as they support customer success
  </li>
  <li>
   Support efforts to report team performance metrics and offer strategies to increase impact and expand outcomes
  </li>
  <li>
   Foster strong relationships with internal leaders/stakeholders across Aven Hospitality; responsible for collaboration and global process development across all segments in the business
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications And Education Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum 5 years of relevant sales, consulting, or hospitality distribution/revenue management experience
  </li>
  <li>
   Extensive experience with SynXis CRS and a deep understanding of Hospitality Technology market landscape, including knowledge of key players, knowledge of the competitive landscape, key trends, opportunities, and challenges
  </li>
  <li>
   Bachelor&rsquo;s Degree or equivalent in relevant field, including relevant industry experience
  </li>
  <li>
   Proven experience in exposing and addressing barriers to success and driving solutions that address needs and foster value realization
  </li>
  <li>
   Proven ability to influence cross-functional teams within a global matrix organization, with strong capabilities to build relationships with internal and external stakeholders
  </li>
  <li>
   Professional presence and business acumen with articulate and persuasive oral and written communication skills
  </li>
  <li>
   Critical thinking skills with the ability to anticipate potential issues and suggest creative alternatives to overcome barriers
  </li>
  <li>
   Strong people skills and extremely resourceful
  </li>
  <li>
   Strong knowledge of the travel/hospitality markets and/or enterprise software space
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Key Knowledge And Skill Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strong analytical and problem-solving skills
  </li>
  <li>
   Ability to lead or influence individuals or teams
  </li>
  <li>
   Demonstrated ability to develop and foster strong customer relationships
  </li>
  <li>
   Strong verbal, written and presentation skills
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Creative thinker and problem solver
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strong interpersonal and communication skills
  </li>
  <li>
   Self-motivated, results-oriented professional
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Nice To Have&rsquo; Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Salesforce
  </li>
  <li>
   Understanding of Software Development Life Cycle and a SAAS business model
   <br/>
   <br/>
  </li>
 </ul>
</div>


Principal Optimization Engineer - Aven Hospitality

Spekit

<div><h1 class="jobSectionHeader"><b>About Spekit</b></h1><p>
At Spekit, we&rsquo;re building a truly context-aware experience where you never have to <i>search</i> for the right answer again. It starts with <b>Sidekick</b>, our execution layer that lives in your browser, Slack, and beyond. Sidekick anticipates a sales rep&rsquo;s next move, translating complex signals into in-flow coaching, automated workflows, and deal-aware content creation &mdash; constantly answering the only question that matters:</p><p><i>
&ldquo;Given everything I know about this deal, what should I say, share, or do right now?&rdquo;</i></p><p>
But delivering that experience requires more than a chatbot. It requires an authoritative system of truth that governs how a company goes to market. A content platform that keeps information dynamic and accurate as the business evolves, connecting enablement to real revenue outcomes. An intelligence layer humans rely on, and the one other AI systems consume. It requires, Spekit.</p><p>
Recognized as a <i>Visionary</i> in Gartner&rsquo;s 2025 Magic Quadrant for Revenue Enablement Platforms, we&rsquo;re reimagining how people work and learn in an AI-first world. Come build with us!</p><p><b>
Backed by:</b> $60M+ from Craft Ventures, Felicis, Foundry Group, and Renegade Partners</p><p><b>
Trusted by:</b> A 2025 Gartner Visionary powering teams at Southwest Airlines, Justworks, Equifax, and FlorenceHQ.</p><p></p><p><b>
About the Role</b></p><p>
We're looking for a sharp, creative, and technically fluent individual to partner with our Sales Solutions team to bring Spekit to life for prospects and customers. Sitting on the Customer Success team, you'll be responsible for building custom demo environments and proof-of-concept orgs that feel like they were built <i>for</i> the account sitting across the table.</p><p>
You'll be using the latest AI tools to translate a customer&rsquo;s business context it into a polished, compelling Spekit demo environment that makes the &quot;aha moment&quot; impossible to miss. You have a designer's eye, a consultant's business instincts, and enough familiarity with AI and LLMs to move fast without sacrificing quality.</p><p></p><h1 class="jobSectionHeader"><b>
What You'll Do</b></h1><p><b>
Custom Demo &amp; Org Design</b></p><ul><li><p>
Build and maintain tailored Spekit demo orgs scoped to specific prospects, verticals, and use cases &mdash; from initial discovery through to live presentation.</p></li><li><p>
Recreate and adapt real customer content (playbooks, battlecards, deal rooms, training docs) into polished Spekit-native formats that feel authentic and relevant.</p></li><li><p>
Design topic structures, Spek libraries, and learning paths that reflect how a prospect's actual team would work &mdash; not a generic out-of-the-box setup.</p></li><li><p>
Iterate quickly based on feedback from AEs and SEs, turning around org updates on tight timelines.</p></li></ul><p><b>
Scoping &amp; Business Context</b></p><ul><li><p>
Partner with Head of Solutions and Account Executives to understand prospect business needs, sales motions, and key personas before building anything.</p></li><li><p>
Translate discovery notes and call recordings into a clear org design brief &mdash; identifying what content to build, what workflows to demonstrate, and what &quot;moments that matter&quot; to surface.</p></li><li><p>
Bring a high degree of business acumen to every build: you understand why enablement matters to a VP of Sales differently than it does to a Sales Ops lead, and you design accordingly.</p></li></ul><p><b>
AI-Assisted Content Creation</b></p><ul><li><p>
Leverage AI tools and LLMs to build agents and automation to make your job easier.</p></li><li><p>
Leverage agents to generate, adapt, and scale content creation &mdash; turning a handful of source materials into a full, realistic org faster than anyone expects.</p></li><li><p>
Use Spekit's AI Content Builder (HTML editor) tools fluently, and push their limits to see what's possible.</p></li><li><p>
Develop reusable templates, prompt libraries, and build patterns that make future demo orgs faster without making them feel templated.</p></li></ul><p><b>
Quality &amp; Craft</b></p><ul><li><p>
Own the visual and experiential quality of every org you ship &mdash; content should be well-written, logically structured, and designed to guide a viewer naturally through the story.</p></li><li><p>
Maintain a library of demo assets across verticals and personas that the broader GTM team can draw from.</p></li><li><p>
Identify gaps in out-of-the-box templates and work with internal teams to improve them.</p></li></ul><p></p><h1 class="jobSectionHeader"><b>
What We're Looking For</b></h1><p><b>
Experience</b></p><ul><li><p>
Background in instructional design, sales enablement, solutions engineering, or a related technical field (ie. you understand how to work with AI)</p></li><li><p>
Experience building demos, configuring SaaS platforms, or designing customer-facing content environments.</p></li><li><p>
Comfortable working in a fast-paced pre-sales environment where priorities shift and timelines are tight.</p></li></ul><p><b>
Skills &amp; Strengths</b></p><ul><li><p>
Strong design sensibility, you notice when something looks off and you fix it; you think about hierarchy, flow, and how someone will experience what you've built.</p></li><li><p>
High business acumen, you can read a prospect brief and immediately understand what will resonate with their leadership and their reps.</p></li><li><p>
Hands-on familiarity with AI tools and LLMs, you use them daily to accelerate your work, not occasionally to experiment.</p></li><li><p>
Excellent written communication, the content you build needs to sound like it came from the prospect's own team, not a generic vendor.</p></li><li><p>
Detail-oriented without being slow, you hold a high bar for quality and you're also resourceful enough to hit the deadline.</p></li></ul><p></p><h1 class="jobSectionHeader"><b>
What Success Looks Like</b></h1><p>
In your first 60 days, you'll have built several custom demo orgs from scratch, developed a strong sense of Spekit's core use cases across verticals, and established a workflow with the SE and AE and CS team for scoping and delivering builds efficiently.</p><p>
Within six months, your orgs will be a recognized asset in competitive deals &mdash; prospects will comment on how tailored and polished the experience felt. You'll have a growing library of reusable components that make every new build faster.</p><p>
Within a year, you'll have meaningfully influenced win rates through the quality of demo experiences, contributed to how the broader team thinks about org design and content standards, and become the go-to person for turning a business problem into a Spekit story.</p></div>

Sales Demo Architect

Lumotive, LLC

<div><div>Lumotive is pioneering the era of programmable optics&mdash;where light is controlled as intelligently and flexibly as software.</div><div>
</div><div>
At the heart of this transformation is a once-in-a-generation innovation: a flat CMOS-based &ldquo;general purpose optic.&rdquo; Lumotive&rsquo;s Light Control Metasurface (LCM&trade;) beam forming chips can be programmed to function as a beam steering mirror, a lens, mirror, a beam splitter&mdash;or any optical function&mdash;replacing bulky and mechanical optical components with a fully digital, reconfigurable semiconductor . This breakthrough lays the foundation for a massive shift in multiple technologies&mdash;from 3D sensing and imaging to optical networking, free space optical communication, and beyond. Like the shift from analog to digital in electronics, programmable optics will reshape industries from robotics, self-driving cars, AI, defense, and healthcare.</div><div></div><div><br>
Lumotive&rsquo;s first commercial application is in LiDAR, where its software-defined beam steering chips are already enabling compact, high-performance, solid-state sensors. These sensors are being deployed today in smart infrastructure, robotics, and mobility systems through leading module makers and solution integrators.</div><div></div><div><br>
With more than 200 patents and growing commercial traction, Lumotive is delivering the world&rsquo;s first digital platform for light&mdash;and redefining what&rsquo;s possible in the optical age.</div><div></div><div><br>
<h3 class="jobSectionHeader"><b>
Job Description:</b></h3>
<div>
<p>In this role, you will own day-to-day support and enablement for customers evaluating Lumotive dev kits. This role is the frontline interface for early-stage customers and plays a key role in moving them toward adoption.</p></div><br>
<div></div>
</div><h3 class="jobSectionHeader"><b>Responsibilities:</b></h3><div>
<ul><li>Support LiDAR dev kit customers during evaluation phase, including setup, configuration, and integration</li>
<li>Provide sample datasets and guidance on sensor usage and modes</li>
<li>Conduct and support basic testing and joint customer evaluations (remote/on-site)</li>
<li>Troubleshoot common issues in integration and usage</li>
<li>Maintain clear communication with customers to drive progress and avoid stalls</li>
<li>Collaborate with internal teams to escalate and resolve issues</li>
</ul></div><h3 class="jobSectionHeader"><b>Qualifications:</b></h3><div>
<ul><li>Bachelor&rsquo;s degree in Engineering, Electrical, Computer Science or related</li>
<li>1&ndash;3 years of hands-on engineering experience</li>
<li>Background in electrical engineering, optics, robotics, or related fields</li>
<li>Comfortable with basic debugging (hardware/software) and scripting / data handling (Python, ROS is a plus)</li>
<li>Strong English communication skills and ability to work with customers</li>
<li>Comfortable to work in a fast paced start up environment</li>
<li> Exposure to LiDAR / 3D sensing and robotics or perception systems is preferred</li>
<li>Candidates must be Omani Nationals</li></ul></div></div>

Engineer, Customer Applications

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