customer success executive

Central Tech Services

Pexdel.com is seeking a Customer Success Executive to manage and deliver excellent client support for our international campaigns. The ideal candidate will have experience handling customer support teams, maintaining service quality, and ensuring client satisfaction.Key Responsibilities:<ul><li>Manage and support existing customers to ensure satisfaction and retention</li><li>Handle customer queries via calls, emails, and chat in a timely manner</li><li>Provide product/service guidance and resolve customer issues effectively</li><li>Maintain strong communication and follow-ups with clients</li><li>Identify opportunities to improve customer experience</li><li>Work closely with internal teams to resolve escalations</li></ul>Requirements:<ul><li>Strong communication and interpersonal skills</li><li>Problem-solving and customer handling abilities</li><li>Basic understanding of CRM tools (preferred)</li><li>Ability to work in a fast-paced environment</li><li>Freshers with good communication skills can also apply</li></ul>Note: Female candidates are encouraged to applyWilling to work in Night shift.Must have Minimum 2-3 years Experience.Must be Fluent in English.Location: Central Tower 2, Hali Road, Gulberg 3, Lahore Job Type: Full-time, Onsite Shift Timings: (6:00 PM &ndash; 3:00 AM, Monday to Friday)How to Apply: Apply directly on indeed or Send your CV to +92 328 1648517.Job Type: Full-timePay: Rs80,000.00 - Rs120,000.00 per monthWork Location: In person

Customer Success Executive (Female candidates are encouraged to apply)

Agram

<div>
 
 Client Management Executive - Freshers
 
 
 
 We are looking for enthusiastic
 
 fresh graduates (Bachelor&rsquo;s degree holders)
 
 who are eager to build a career in
 
 client management
 
 and customer success.
 
 
 Experiance - 0 to 1 years (
 
 Freshers who are passed out in 2023,2024,2025 only)
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Support and manage relationships with a portfolio of clients, including:
 </li>
 <ul>
 <li>
 Client onboarding
 </li>
 <li>
 Implementation processes
 </li>
 <li>
 Retention strategies
 </li>
 <li>
 Ensuring high levels of customer satisfaction
 </li>
 </ul>
 <li>
 Collaborate with internal teams such as Sales, Partnerships, Operations, and Development to deliver an exceptional client experience
 </li>
 <li>
 Communicate effectively with both internal stakeholders and senior-level client management to:
 </li>
 <ul>
 <li>
 Understand customer needs
 </li>
 <li>
 Drive retention and growth
 </li>
 <li>
 Share insights and feedback
 </li>
 </ul>
 <li>
 Maintain and track customer success metrics, while identifying opportunities to improve internal processes
 </li>
 <li>
 Analyze data and prepare reports for:
 </li>
 <ul>
 <li>
 Client performance reviews
 </li>
 <li>
 Internal management reporting
 </li>
 </ul>
 <li>
 Recommend strategies to increase customer lifetime value, including identifying upsell and cross-sell opportunities
 </li>
 <li>
 Prepare onboarding and activation materials to ensure smooth client implementation
 </li>
 </ul>
 Skills: fresher,client management,management,customer,onboarding
</div>

Fresher - Only graduate

WGSN

<div>
 
 The role
 
 
 
 We're looking for a strong
 
 Client Services Executive
 
 to join our NAM team and become an integral part of our Client Services function.
 
 
 
 This is an office-based role out of our New York or LA office.
 
 
 
 
 Salary range - $57,388.00 - $70,000.00
 
 
 
 
 Working at WGSN
 
 
 
 
 Together, we create tomorrow
 
 
 
 A career with WGSN is fast-paced, exciting and full of opportunities to grow and develop. We're a team of consumer and design trend forecasters, content creators, designers, data analysts, advisory consultants and much more, united by a common goal: to create tomorrow.
 
 
 WGSN's trusted consumer and design forecasts power outstanding product design, enabling our customers to create a better future. Our services cover consumer insights, beauty, consumer tech, fashion, interiors, lifestyle, food and drink forecasting, data analytics and expert advisory. If you are an expert in your field, we want to hear from you.
 
 
 
 Role Overview
 
 
 We are looking for a Client Services Administrator to be responsible for providing outstanding administrative and operational support to the WGSN Client Services, North America team. This role will be reporting to the Manager of Client Services, North America and will play a vital role in improving efficiency, client engagement and driving retention across the WGSN NAM portfolio.
 
 
 
 The team
 
 
 
 We have a high performing team who are diverse and based all over the US. The Client Success team works within the North American sales team. The team has worked incredibly hard over the past year to achieve outstanding results. They are true winners!
 
 
 You will be joining this integral team where support, learning and team spirit will allow you to settle comfortably into the role.
 
 
 
 Key Accountabilities
 
 
 
 <ul>
 <li>
 Service a portfolio of Strategic and Enterprise partnerships for WGSN NAM, managing risk, identifying growth opportunities, create service account plans and perform educational sessions for retention purposes
 </li>
 <li>
 Exceed the expectations of our clients by showing best in class service and implement best practices to drive engagement for retention purposes
 </li>
 <li>
 Ensure monthly and quarterly KPIs are met in line with the business&rsquo;s retention rate
 </li>
 <li>
 Form a partnership with the Strategic Account Managers to anticipate risk, create mitigations and growth strategies for retention and reinforce the business&rsquo;s value proposition among set of users and accounts
 </li>
 <li>
 Resolve client issues on a case-by-case basis and proactively follow-up with clients to ensure needs are met within 24 hours
 </li>
 <li>
 Be proactive on client needs by staying up-to-date on all WGSN products and services and be a leader within your team on product knowledge
 </li>
 <li>
 Liaise with our product and technology departments on user testing of new products and enhancements; provide customer feedback to internal teams/stakeholders by different means
 </li>
 <li>
 Proactively engage with subscribers to demonstrate the value of WGSN&rsquo;s products and services, provide support that maximise our client&rsquo;s return on investment by way of: educational sessions, outgoing calls, customized outreach based on client needs and conduct weekly/monthly usage monitoring to create risk mitigation strategies to ensure retention goals are met
 </li>
 <li>
 Responsible for the adoption of WGSN&rsquo;s tool within NAM client base
 </li>
 <li>
 Puts forth new ideas for engagement, strategizes on creative ways for outgoing client communication and daily upkeep of internal records and communication via CRM tools
 </li>
 <li>
 Identify improvements to current processes that improve client services&rsquo; ability to provide outstanding client support
 </li>
 <li>
 Coach peers proactively in the NAM CS department to create skill lift that drive client growth/retention and contribute to overall team success; act as a team leader
 </li>
 <li>
 Tight time scales as needed
 
 
 
 
 
 </li>
 </ul>
 
 This list is not exhaustive and there may be other activities you are required to deliver.
 
 
 
 
 Skills, Experience &amp; Qualifications Required
 
 
 
 <ul>
 <li>
 At least 2 years of experience in a Client Success role
 </li>
 <li>
 Confident communicating with C-Suite executives
 </li>
 <li>
 Must have experience with Salesforce and Google Suite
 </li>
 <li>
 Applies understanding of how Client Success reinforces value and growth through the delivery of an exceptional service and engagement; is service-focused
 </li>
 <li>
 Strong attention to detail, excellent presentation and organizational skills required
 </li>
 <li>
 Exceptional communication and collaboration with the ability to work within a diverse client base to ensure best practices are applied with a high standard in line with business SLA&rsquo;s
 </li>
 <li>
 Understanding of the product design cycle, exposure to retail, lifestyle trends or creative industries is strongly desirable
 </li>
 <li>
 Excellent interpersonal skills, adaptability, positive attitude, ability to go the extra mile &amp; professionalism
 </li>
 <li>
 Understanding of the design cycle, exposure to retail, lifestyle trends or creative industries is needed
 
 
 
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 Our
 
 benefits and wellbeing
 
 package offers flexible benefits you can tailor to your own personal needs, including:
 
 
 
 <ul>
 <li>
 Paid Time Off &ndash; 15 days of vacation per year with an additional day for each year of service up to 20 days. WGSN also observes the 12 Federal holidays. We also offer 6 weeks of paid Parental Leave
 </li>
 <li>
 401(k) Retirement Savings Plan &ndash; allows employees to save and invest for their own retirement on a tax deferred basis. WGSN matches 50% of the first 6% contributed by employees
 </li>
 <li>
 Dental and Vision plans with MetLife
 </li>
 <li>
 Health Care with Anthem &amp; Blue Cross Blue Shield
 </li>
 <li>
 Life Insurance, AD&amp;D, Short and Long-Term Disability - all eligible employees receive coverage at no cost through Metlife
 </li>
 <li>
 Mental Health &ndash; WGSN provides many ways for employees to access mental health care including an Employee Assistance Program and inpatient, outpatient and virtual care if enrolled in an Anthem medical plan. Our EAP is available to all permanent staff, regardless of if you elect benefits
 
 
 
 
 
 </li>
 </ul>
 
 More About WGSN
 
 
 WGSN is the global authority on consumer trend forecasting.
 
 
 We help brands around the world create the right products at the right time for tomorrow&rsquo;s consumer.
 
 
 
 Our values
 
 
 
 
 We Are Everywhere
 
 
 
 The future is everything, it happens everywhere. WGSN is the world-leading forecaster because we track and analyse consumer behaviours, product innovation, design and creativity, everywhere.
 
 
 
 We Are Future Focused
 
 
 
 We utilise our global resources and intelligence to research, source and analyse quantitative and qualitative data to produce our forecasts. Everything we do is focused on working with our customers to create a successful and positive tomorrow.
 
 
 
 We Are Rigorous
 
 
 
 We source, review and assess quantitative and qualitative data to produce robust, actionable forecasts. To provide credible insights and design solutions for our clients, it is essential that rigour runs through everything we do.
 
 
 
 Our culture
 
 
 
 An inclusive culture is one of our key priorities. We want our people to truly be themselves and thrive. We love having a diverse team of people who bring new ideas, different strengths and perspectives &amp; reflect the global audience we work with.
 
 
 
 Inclusive workforce
 
 
 
 We are committed to supporting the
 
 environment and sustainability
 
 , including ensuring our pension plan defaults to sustainable options and striving to be net zero by 2030.
 
 
 
 Recognising great performance
 
 is a key part of our culture. Our Awards schemes recognise and reward the brilliant achievements of our people.
 
 
 We offer a
 
 flexible working environment
 
 with a wide range of flexible, hybrid and agile working arrangements. Conversations about flexible working have always been&mdash;and will continue to be&mdash;actively encouraged here, but we do not offer full remote working.
 
 
 We want to ensure everyone has the opportunity to perform their best when interviewing, so if you require
 
 any reasonable adjustments
 
 that would make you more comfortable during the process, please let us know so that we can do our best to support you.
 
 
 
 
 A Note for Applicants
 
 
 
 
 
 We use AI to help our team screen applications and identify candidates whose skills and experience match the role. This technology removes personal information to promote a fair and unbiased process. We believe this tool helps us find the best talent while maintaining transparency and fairness.
 
 
 
 
 
 A Note for Recruiters
 
 
 
 
 
 Thank you so much for your interest in working with us at WGSN! Our internal Talent Acquisition team takes care of all our recruitment efforts. When we need some extra help, we partner with agencies on our Preferred Supplier List (PSL) that truly understand our business, culture and ways of working together. Since we focus on these established partnerships, we&rsquo;re unable to respond to unsolicited contacts or CVs from outside our PSL. But don&rsquo;t worry! If we decide to explore new partnerships, we&rsquo;ll be sure to reach out.
 
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Client Success Executive

Tabby | تابي

<div>
 
 Department:
 
 Account Management
 
 
 
 Employment Type:
 
 Full Time
 
 
 
 Location:
 
 KSA
 
 
 
 Reporting To:
 
 Noura Alrasheed
 
 
 
 Description
 
 
 
 As an Account Management Executive at Tabby, you will play a crucial role in fostering strong relationships with our clients. You will be responsible for ensuring client satisfaction, driving engagement, and maximising the value they receive from our services. This internship offers hands-on experience in account management within the dynamic and innovative realm of financial technology.
 
 
 Key Responsibilities
 
 
 
 Client Relationship Management:
 
 Build and maintain strong, trusting relationships with clients, serving as their primary point of contact.
 
 
 
 Client Onboarding:
 
 Assist in onboarding new clients, ensuring a smooth transition and understanding of our products and services.
 
 
 
 Account Monitoring:
 
 Monitor client accounts regularly to identify potential issues, opportunities, or areas for improvement.
 
 
 
 Upsell and x-sell:
 
 increase client revenue and enhance client satisfaction by providing personalized recommendations.
 
 
 
 Communication:
 
 Communicate with clients via phone, email, and in-person meetings to address inquiries, provide updates, and gather feedback.
 
 
 
 Problem Solving:
 
 Proactively identify and resolve any client concerns or issues in a timely and effective manner.
 
 
 
 Product Knowledge:
 
 Develop a deep understanding of our products and services to communicate their value propositions to clients effectively.
 
 
 
 Collaboration:
 
 Collaborate with internal sales, marketing, and product development teams to meet client needs and communicate feedback effectively.
 
 
 
 Documentation:
 
 Maintain accurate client interactions, transactions, and communications records in our CRM system.
 
 
 Skills, Knowledge &amp; Expertise
 
 
 
 Education:
 
 Fresh graduate in business administration, Finance, Economics, or a related field.
 
 
 
 Language:
 
 Bi-lingual Arabic and English speakers are required.
 
 
 
 Communication Skills:
 
 Excellent verbal and written communication skills with the ability to articulate complex ideas clearly and effectively.
 
 
 
 Interpersonal Skills:
 
 Strong interpersonal skills with the ability to build rapport and trust with clients and colleagues.
 
 
 
 Problem-Solving Abilities:
 
 Proactive problem-solving skills with the ability to identify issues and develop effective solutions.
 
 
 
 Organisational Skills:
 
 Exceptional organisational skills with the ability to manage multiple tasks and prioritise effectively.
 
 
 
 Cross-Functional Collaboration:
 
 Ability to work collaboratively in a team environment while working independently when necessary.
 
 
 
 Tech Savvy:
 
 Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM systems is preferred.
 
 
 
 Interest in FinTech:
 
 A keen interest in financial technology and a desire to learn and grow within the industry.
</div>

Account Management Executive

<div>
 
 
 Department:
 
 Account Management
 
 
 
 Location:
 
 KSA
 
 
 
 
 Description
 
 
 
 As an Account Management Executive at Tabby, you will play a crucial role in fostering strong relationships with our clients. You will be responsible for ensuring client satisfaction, driving engagement, and maximising the value they receive from our services. This internship offers hands-on experience in account management within the dynamic and innovative realm of financial technology.
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Client Relationship Management:
 
 Build and maintain strong, trusting relationships with clients, serving as their primary point of contact.
 
 
 
 Client Onboarding:
 
 Assist in onboarding new clients, ensuring a smooth transition and understanding of our products and services.
 
 
 
 Account Monitoring:
 
 Monitor client accounts regularly to identify potential issues, opportunities, or areas for improvement.
 
 
 
 Upsell and x-sell:
 
 increase client revenue and enhance client satisfaction by providing personalized recommendations.
 
 
 
 Communication:
 
 Communicate with clients via phone, email, and in-person meetings to address inquiries, provide updates, and gather feedback.
 
 
 
 Problem Solving:
 
 Proactively identify and resolve any client concerns or issues in a timely and effective manner.
 
 
 
 Product Knowledge:
 
 Develop a deep understanding of our products and services to communicate their value propositions to clients effectively.
 
 
 
 Collaboration:
 
 Collaborate with internal sales, marketing, and product development teams to meet client needs and communicate feedback effectively.
 
 
 Documentation:
 
 Maintain accurate client interactions, transactions, and communications records in our CRM system.
 
 
 
 
 
 
 Skills, Knowledge &amp; Expertise
 
 
 
 
 Education:
 
 Fresh graduate in business administration, Finance, Economics, or a related field.
 
 
 
 Language:
 
 Bi-lingual Arabic and English speakers are required.
 
 
 
 Communication Skills:
 
 Excellent verbal and written communication skills with the ability to articulate complex ideas clearly and effectively.
 
 
 
 Interpersonal Skills:
 
 Strong interpersonal skills with the ability to build rapport and trust with clients and colleagues.
 
 
 
 Problem-Solving Abilities:
 
 Proactive problem-solving skills with the ability to identify issues and develop effective solutions.
 
 
 
 Organisational Skills:
 
 Exceptional organisational skills with the ability to manage multiple tasks and prioritise effectively.
 
 
 
 Cross-Functional Collaboration:
 
 Ability to work collaboratively in a team environment while working independently when necessary.
 
 
 
 Tech Savvy:
 
 Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM systems is preferred.
 
 
 
 Interest in FinTech:
 
 A keen interest in financial technology and a desire to learn and grow within the industry.
 
</div>

Bittersweet Farms

<div>Help us redefine what is possible and make a positive impact in the lives of individuals with Autism! Bittersweet, Inc. is a non-profit organization that provides residential, vocational, and recreational services to individuals with autism. Bittersweet Farms is seeking an?Executive Assistant?to work full-time at our Whitehouse location. The Administrative Assistant will provide executive-level administrative support to the Executive Director and Assistant Executive Director. This position provides a wide range of services in the areas of liability insurance support, board meetings, benefit compliance filings, and additional high-level administrative functions. This position will also work in office administration support.
 
Qualified candidates will possess an exceptionally high energy level with demonstrated success in a fast-paced environment, experience with professional administrative support, benefits administration, and a valid driver&rsquo;s license with eligibility to be insured by Bittersweet. Experience in supervision and executive board functions a plus. The desired person will be positive, energetic, and customer-service focused. Strong organizational, analytical, communication and problem-solving skills are needed to succeed.
Responsibilities:<ul><li>
Responsible for employee benefit administration and benefit compliance filings</li><li>
Assist with travel and meeting arrangements</li><li>
Maintain reception area and inventory by complying with procedures, rules, and regulations</li><li>
Administrative tasks and support in preparation for and at the Board of Director meetings</li><li>
Provide administrative support to the Executive Director and Assistant Executive Director</li><li>
Creation and review of contracts and management of contract database for the organization</li><li>
Assist with liability insurance and contract database management support functions</li><li>
Must posses a valid driver license with eligibility to be insured</li></ul>
Skills:<ul><li>
Exceptional oral communication as demonstrated through daily interaction with participants and co-workers</li><li>
Excellent written communication</li><li>
Concern for accuracy and detail</li><li>
Posses strong math and analytical skills</li><li>
Ability to handle and maintain confidential information</li><li>
Actively demonstrate computer skills in regard to Microsoft Office Suite and HR Software</li></ul>
Education / Experience:<ul><li>
Associate's degree is required</li><li>
 1 - 2 years experience as a professional administrative support</li><li>
1 - 2 years experience in employee benefit administration</li><li>
Must be a notary public, or willing to become one</li><li>
Proficient in Microsoft Office Suite; experience with Provider Pro Software Series or other HRIS/benefit administration database</li></ul>
Physical Demands:<ul><li>
Position will sit on a regular basis, with ability to stand as needed</li><li>
Reaching above shoulder heights, below waist, or lifting as required to file documents or store materials throughout the work day. Proper lifting techniques required.</li><li>
Operate standard office equipment</li><li>
May include lifting up to 25 pounds for files, computer printouts on occasion</li></ul>
Benefits / Compensation:<ul><li>
Status: Non-Exempt- $18.00-$22.00 per hour (determined by degree and experience)</li><li>
Benefit package: Includes medical, dental, vision, paid disability and life insurance, personal time off, 401K with company match, EAP program, ERN program with success coach, payday advance program, and 11 paid holidays.</li></ul></div>

Administrative Assistant

Integrated Data Services, Inc.

<div>Company Overview:
Integrated Data Services (IDS) is a leading provider of custom software products and Government financial management services. IDS was founded in 1997 in El Segundo, CA, and since that time has seen tremendous growth and success. Currently, IDS has offices supporting customers nationwide. By providing customers with fast, efficient and reliable information systems and support services, IDS has become a preferred provider of financial and programmatic systems, services and solutions across a wide variety of government agencies.
Position Description:
Integrated Data Services (IDS) is seeking a Senior Account Manager to serve as the strategic lead for the Department of the Air Force (DAF) account. This role is responsible for owning the customer relationship, driving enterprise adoption, and expanding the impact of the Project Management Resource Tools (PMRT) System and the Comprehensive Cost and Requirement (CCaR&trade;) System across Portfolio Acquisition Executive (PAE) organizations and Headquarters Air Force (HAF) stakeholders.
This is a mission-critical, customer-facing leadership role focused on ensuring the DAF realizes maximum value from PMRT and CCaR&trade;. The Senior Account Manager will shape how senior leaders leverage authoritative, real-time data to make portfolio-level decisions, while positioning IDS as a trusted, long-term partner in modernizing acquisition and financial management across the DAF.
The ideal candidate brings deep experience engaging senior Air Force stakeholders, understands systems acquisition and financial management processes, and excels at aligning enterprise software capabilities to mission outcomes. This role is central to driving customer success, adoption, and account growth within one of IDS&rsquo;s most strategic accounts.
Responsibilities include, but are not limited to, the following:
<ul><li>Account Leadership &amp; Customer Ownership
<ul><li>Serve as the primary point of contact and trusted advisor to DAF leadership, including Secretariat, Air Staf, Space Staff, PAEs, DRPMs, resource sponsors, and FM stakeholders</li>
<li>Own overall account health, customer satisfaction, and long-term relationship strategy</li>
<li>Build and maintain strong relationships across senior leadership and working-level stakeholders</li>
<li>Align PMRT and CCaR&trade; capabilities to DAF priorities, ensuring clear linkage to mission outcomes and decision advantage</li>
</ul></li><li>Adoption &amp; Value Realization
<ul><li>Lead the account strategy to drive enterprise adoption and sustained usage of PMRT and CCaR&trade; as authoritative systems</li>
<li>Ensure customers fully realize the value of real-time, data-driven portfolio management</li>
<li>Partner with delivery teams to remove adoption barriers and accelerate user engagement</li>
<li>Champion change management efforts, including stakeholder alignment, communications, and executive-level advocacy</li>
</ul></li><li>Strategic Engagement &amp; Executive Influence
<ul><li>Engage directly with senior DAF leadership to shape how PMRT and CCaR&trade; support portfolio-level decision making</li>
<li>Lead executive briefings, demonstrations, and strategic discussions that clearly articulate mission impact and decision advantage</li>
<li>Anticipate customer needs and position IDS solutions to address emerging priorities</li>
<li>Support and influence governance, policy alignment, and enterprise-level transformation initiatives</li>
</ul></li><li>Growth &amp; Account Expansion
<ul><li>Identify, shape, and drive follow-on opportunities aligned to DAF priorities and enterprise expansion</li>
<li>Partner with IDS leadership to develop and execute account growth strategies, expanding PMRT and CCaR&trade; adoption across PAEs, adjacent organizations, and unrealized DAF whitespace</li>
<li>Position new capabilities, including CCaR&trade; AI, to expand mission impact and deepen customer engagement</li>
<li>Support capture activities, proposals, and strategic pursuits within the account</li>
</ul></li><li>Cross-Functional Leadership
<ul><li>Act as the bridge between the customer and IDS product, and engineering teams</li>
<li>Ensure customer priorities, feedback, and operational insights are clearly communicated and acted upon internally</li>
<li>Collaborate with delivery teams to ensure solutions align with customer expectations and mission needs
</li><li>Drive internal alignment to support a unified, high-quality customer experience</li>
</ul></li><li>Product Insight &amp; Continuous Improvement
<ul><li>Capture customer feedback and operational insights to inform product roadmap and capability evolution</li>
<li>Advocate for enhancements that improve usability, adoption, and mission effectiveness</li>
<li>Ensure field insights are translated into meaningful product improvements and innovation opportunities</li>
</ul></li></ul>Knowledge and Skills:
<ul><li>Proven ability to manage and grow strategic customer relationships with senior executive stakeholders</li>
<li>Strong executive presence with the ability to influence decision-making at the SES/GO level</li>
<li>Demonstrated success driving enterprise adoption and customer success for complex software solutions</li>
<li>Ability to translate technical capabilities into mission-relevant outcomes and decision advantage</li>
<li>Strong communication and briefing skills, including executive-level presentations</li>
<li>Experience navigating complex, multi-stakeholder DOW environments</li>
<li>Deep understanding of DAF organizations (Secretariat, Air Staff, Space Staff, PAEs and DRPMs)</li>
<li>Strong knowledge of DOW systems acquisition, financial management and PPBE processes</li>
<li>Other, preferred qualifications:
<ul><li>Experience supporting enterprise software platforms in acquisition, financial management, or ERP-like environments</li>
<li>Familiarity with analytics and decision-support tools (e.g., Qlik, Power BI, or similar)</li>
<li>Understanding of system integrations across acquisition, financial, and contracting systems</li>
<li>Prior experience with PMRT, CCaR&trade;, or similar systems</li>
</ul></li></ul>Education and Work Experience:
<ul><li>This position requires a minimum of a Bachelor&rsquo;s degree from an accredited college or university in business management, engineering, computer science, economics or other related disciplines</li>
<li>A minimum of ten (10) years of experience in DOW systems acquisition or financial management, with strong preference for DAF experience</li>
<li>Demonstrated success managing strategic accounts or customer portfolios within defense, federal, or enterprise environments
</li></ul>Physical &amp; Mental Qualifications:
<ul><li>Must be able to sit, type, hear, see, and speak for extended periods of time.</li>
<li>Must consistently work and type on a computer for prolonged periods of time.</li>
<li>Must be able to able to communicate accurate information and ideas so others will understand.</li>
<li>Must be able to lift/carry at least 15 lbs.</li>
<li>May be required to move about inside an office to access file cabinets, office supplies, etc.</li>
</ul>
Security Clearance:
<ul><li>Applicants selected for employment will be subject to a Federal background investigation and must meet additional eligibility requirements for access to classified information or materials.
</li><li>Active Secret clearance preferred; ability to obtain and maintain required clearance is mandatory.</li>
</ul>
Travel:
<ul><li>Some travel may be required.</li>
</ul>
Hours:
<ul><li>Normal work schedule hours may vary, Monday through Friday. May be required to work additional hours and/or weekends, as needed, to meet deadlines or to fulfill travel obligations.</li>
</ul>
Salary Range:
<ul><li>$175,000 - $190,000 per year</li>
<li>The estimated salary range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. The disclosed salary range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. When determining an applicant&rsquo;s compensation, various factors are taken into consideration including, but not limited to: geographic location, relevant prior work experience, relevant training, special skills/competencies, education, clearance, licenses/certifications, labor categories/contract rates and other business needs.</li>
</ul>
IDS offers a robust benefits package including employer paid health, dental, vision, disability, AD&amp;D and life insurance plans for eligible employees. IDS also offers a variety of elective plans to eligible employees including flexible spending accounts, voluntary life insurance and supplemental insurance plans. Benefits become effective the first of the month following the start date of employment unless starting on the 1st of the month, in which case benefits are effective immediately upon the eligible employee&rsquo;s start date. IDS offers eligible employees eleven (11) paid holidays, generous PTO accruals starting at three (3) weeks per year, as well as a 401(k) safe harbor contribution upon eligibility. IDS also offers generous employee referral bonuses.
IDS is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regards to age (40 and over), color, physical or mental disability, gender identity or expression, genetic information (including family medical history), national origin or ancestry, race, religion, sex, pregnancy (including childbirth and related medical conditions), sexual orientation, citizenship status, veteran status, uniformed service member status, or any other characteristic protected by federal, state, or local law. IDS participates in E-Verify. To learn more about E-Verify, including your rights and responsibilities, please visit www.e-verify.gov/. A submission of a resume is an expression of interest and not considered an application.
For more information, visit www.get-integrated.com.
Disclaimer: This job description is intended to provide an overview of job responsibilities that are subject to change.
**U.S. citizenship is required; H1-B visas and other visas are not being sponsored. Relocation expenses are NOT compensated. All jobs are employer paid; no fees to candidates. Third parties or agency inquiries are not being accepted at this time.**
#IDS</div>

Air Force - Senior Account Manager (Arlington, VA)

Search 10000+ Customer success executive jobs near you this June. New roles added regularly across leading industries. Apply today.

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Customer Success Executive (Female candidates are encouraged to apply)

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Administrative Assistant

Air Force - Senior Account Manager (Arlington, VA)