customer success intern

The Bran Pac

About the RoleWe are seeking a proactive and empathetic Customer Service Intern to join our team. This role is ideal for individuals eager to learn how to communicate with clients, resolve queries, and contribute to a positive customer experience. You will gain hands-on exposure to customer support operations, CRM tools, and service protocols.Key Responsibilities<ul><li>Assist in handling customer inquiries via email, phone, chat, or social media.</li><li>Provide accurate information regarding products, services, and company policies.</li><li>Log and track customer interactions using internal tools or CRM systems.</li><li>Support in following up on pending queries and ensuring timely resolution.</li><li>Collaborate with the support team to improve customer satisfaction.</li><li>Escalate complex issues to senior team members when needed.</li><li>Assist in preparing FAQs, support documentation, and feedback reports.</li><li>Collect customer feedback and share insights with relevant teams.</li></ul>Requirements<ul><li>Currently pursuing or recently completed a degree/diploma in Business, Communications, Marketing, or related field.</li><li>Strong verbal and written communication skills.</li><li>Good listening skills and a customer-first attitude.</li><li>Basic problem-solving skills and willingness to learn.</li><li>Familiarity with MS Office or Google Workspace; knowledge of CRM is a plus.</li><li>Ability to remain calm under pressure and handle multiple tasks.</li></ul>Skills You Will Learn<ul><li>Professional customer communication</li><li>Conflict resolution &amp; complaint handling</li><li>CRM &amp; Helpdesk software usage</li><li>Team collaboration and client relationship management</li><li>Service etiquette and process documentation</li></ul>Perks &amp; Benefits<ul><li>Internship certificate upon completion</li><li>Mentorship and training sessions</li><li>Exposure to customer service tools and processes</li><li>Opportunity for full-time placement based on performance</li></ul>Job Type: Internship Contract length: 3 monthsWork Location: In person

Customer Service Intern

Microsoft

Program Details: The 6 months, full-time program is divided into two key phases (Phase 1 - Onboarding & Skilling, Phase 2 - On The Job Training) Phase one: Onboarding & Skilling Bootcamp (1 month) <ul> <ul> <li>Onboarding and introduction to Microsoft s mission, culture, strategy & structure.</li> <li>Technical skilling to obtain globally recognized Microsoft technical certifications.</li> <li>Professional and soft skilling courses including project management, change management, effective interpersonal skills, creativity and innovation, and time management.</li> </ul> </ul> Phase two: On-the-job training (5 months) <ul> <ul> <li>Joining as an Account Management Intern for on-the-job shadowing and training.</li> <li>Mentorship and coaching sessions.</li> <li>Supporting Microsoft teams in digital transformation projects.</li> <li>Advanced technology trainings including AI, Machine Learning & Cloud Computing.</li> </ul> </ul> Responsibilities: <ul> <li>You seek feedback from customers to understand the drivers of satisfaction and establish action plans to improve their overall experience.</li> <li>You orchestrate extended virtual teams and key stakeholders to engage decision makers of assigned accounts.</li> <li>You share and recommend Microsoft solutions to customers, and develop value-proposition presentations and specialized business plans for customers that drive business outcomes to generate business and upsells.</li> <li>You develop strategies to secure buy-in and execution of plans and aim to identify new opportunities within assigned accounts.</li> <li>You coordinate with internal industry experts to gather industry data of assigned accounts and improve planning.</li> </ul>

Account Management Internship Opportunities

<div>
 Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential&mdash;and excitement for the journey ahead.
 
 
 Customer Success Acount Manager(CSAM) understands their customers&rsquo; industry and business processes, which may include an industry or vertical focus such as Banking, Healthcare, or Manufacturing. Promotes adoption of technology by helping the customer optimize the utilization of their our products, demonstrating features beyond core functionality, ensuring Best Practice adoption. Primary point of contact for the customer in a post-sales production environment, proactively coordinating with any other cross functional team or organization inside of your company.
 
 
 At Microsoft, Interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You&rsquo;ll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.
 
 
 Microsoft&rsquo;s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
 
 
 
 Responsibilities
 
 
 
 
 Program Start Date: January 2026
 
 
 
 
 About:
 
 This internship is Microsoft's program tailored for
 
 Omani Nationals
 
 , aiming to accelerate Omani employability and create market impact through early in career recruitment, and skilling programs.
 
 
 
 Program overview:
 
 This Internship is
 
 a paid nine-month
 
 training program that offers globally recognized technical and professional certifications &amp; skills, and on-the-job training to include mentoring, coaching, job shadowing and real-life scenario assignments.
 
 
 
 Program Details:
 
 The
 
 9 months, full-time
 
 program is divided into two key phases (Phase 1 - Onboarding &amp; Skilling, Phase 2 - On The Job Training)
 
 
 
 Phase one
 
 :
 
 Onboarding &amp; Skilling Bootcamp (1 month)
 
 
 
 <ul>
 <li>
 Onboarding and introduction to Microsoft&rsquo;s mission, culture, strategy &amp; structure.
 </li>
 <li>
 Technical skilling to obtain globally recognized Microsoft technical certifications.
 </li>
 <li>
 Professional and soft skilling courses including project management, change management, effective interpersonal skills, creativity and innovation, and time management.
 
 
 </li>
 </ul>
 
 Phase two:
 
 
 On-the-job training (8 months)
 
 
 
 <ul>
 <li>
 Joining as an CSAM for on-the-job shadowing and training.
 </li>
 <li>
 Mentorship and coaching sessions.
 </li>
 <li>
 Supporting Microsoft teams in digital transformation projects.
 </li>
 <li>
 Advanced technology trainings including AI, Machine Learning &amp; Cloud Computing.
 
 
 </li>
 </ul>
 
 Responsabilities
 
 
 
 <ul>
 <li>
 Seeks information about the customer through research (e.g., reads customer publications, speaks with peers and customers) to learn about their business, needs, and strategy and keeps up to date with customer business and business outcomes. Communicates customer insights to internal teams
 </li>
 <li>
 Communicates business value of solutions for customer organization through demonstrations, storytelling, etc. Observes and listens to senior colleagues to build knowledge of relevant customer stories and industry, competitive, and/or Microsoft best practices to support business outcomes.
 </li>
 <li>
 Engages with and leverages relevant internal and external partners and/or Services to support business outcomes as appropriate. Identifies appropriate partner and jointly develops plan for the play based on knowledge of the customer.
 </li>
 <li>
 Coordinates internal peers across functions to support business outcomes and enable execution of customer success through One Microsoft. Identifies and begins developing relationships with customer team members.
 </li>
 <li>
 Acts as the voice of the customer and Partner by learning to identify and share feedback around technical capabilities, blockers, and insights that relate to the customer with internal teams (e.g., Engineering), leveraging relevant tools (e.g., OneList). Responds to feedback and supports positive change within Microsoft.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Currently pursuing (final year)/ completed a Bachelor's/ Master's Degree in Information Technology (IT), Computer Science, Business Administration, Engineering, or related field (OR must be recent graduates or recently graduated)
 </li>
 <li>
 Omani nationality
 </li>
 <li>
 Legally authorized to work in Oman (Legally authorized = Has citizenship or has been granted a valid visa or work permit)
 </li>
 <li>
 Fluency in English.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Passion for technology and customer obsessed.
 </li>
 <li>
 Displays stakeholder and relationship management.
 </li>
 <li>
 Excellent verbal and written communication, analytical and presentation skills.
 </li>
 <li>
 Technical Certification (e.g., cloud technology- Azure) are preferred but not required.
 
 
 </li>
 </ul>
 #EiP #MCAPSEiP
 
 
 Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
</div>

Customer Success Account Mgmt Intern

<div>
 Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential&mdash;and excitement for the journey ahead.
 
 
 Customer Success Acount Manager(CSAM) understands their customers&rsquo; industry and business processes, which may include an industry or vertical focus such as Banking, Healthcare, or Manufacturing. Promotes adoption of technology by helping the customer optimize the utilization of their our products, demonstrating features beyond core functionality, ensuring Best Practice adoption. Primary point of contact for the customer in a post-sales production environment, proactively coordinating with any other cross functional team or organization inside of your company.
 
 
 At Microsoft, Interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You&rsquo;ll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.
 
 
 Microsoft&rsquo;s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
 
 
 
 Responsibilities
 
 
 
 
 Program Start Date: January 2026
 
 
 
 
 About:
 
 
 Erada Program
 
 is Microsoft's program tailored for
 
 Qatari Nationals
 
 , aiming to accelerate Qataris employability and create market impact through early in career recruitment, and skilling programs.
 
 
 
 Program overview:
 
 Microsoft Erada Internship is
 
 a paid six-month
 
 training program that offers globally recognized technical and professional certifications &amp; skills, and on-the-job training to include mentoring, coaching, job shadowing and real-life scenario assignments.
 
 
 
 Program Details:
 
 The
 
 6 months, full-time
 
 program is divided into two key phases (Phase 1 - Onboarding &amp; Skilling, Phase 2 - On The Job Training)
 
 
 
 Phase one
 
 :
 
 Onboarding &amp; Skilling Bootcamp (1 month)
 
 
 
 <ul>
 <li>
 Onboarding and introduction to Microsoft&rsquo;s mission, culture, strategy &amp; structure.
 </li>
 <li>
 Technical skilling to obtain globally recognized Microsoft technical certifications.
 </li>
 <li>
 Professional and soft skilling courses including project management, change management, effective interpersonal skills, creativity and innovation, and time management.
 
 
 </li>
 </ul>
 
 Phase two:
 
 
 On-the-job training (5 months)
 
 
 
 <ul>
 <li>
 Joining as an CSAM for on-the-job shadowing and training.
 </li>
 <li>
 Mentorship and coaching sessions.
 </li>
 <li>
 Supporting Microsoft teams in digital transformation projects.
 </li>
 <li>
 Advanced technology trainings including AI, Machine Learning &amp; Cloud Computing.
 
 
 </li>
 </ul>
 
 
 Responsibilities:
 
 
 
 
 <ul>
 <li>
 Seeks information about the customer through research (e.g., reads customer publications, speaks with peers and customers) to learn about their business, needs, and strategy and keeps up to date with customer business and business outcomes. Communicates customer insights to internal teams
 </li>
 <li>
 Communicates business value of solutions for customer organization through demonstrations, storytelling, etc. Observes and listens to senior colleagues to build knowledge of relevant customer stories and industry, competitive, and/or Microsoft best practices to support business outcomes.
 </li>
 <li>
 Engages with and leverages relevant internal and external partners and/or Services to support business outcomes as appropriate. Identifies appropriate partner and jointly develops plan for the play based on knowledge of the customer.
 </li>
 <li>
 Coordinates internal peers across functions to support business outcomes and enable execution of customer success through One Microsoft. Identifies and begins developing relationships with customer team members.
 </li>
 <li>
 Acts as the voice of the customer and Partner by learning to identify and share feedback around technical capabilities, blockers, and insights that relate to the customer with internal teams (e.g., Engineering), leveraging relevant tools (e.g., OneList). Responds to feedback and supports positive change within Microsoft.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 Currently pursuing complete a Bachelor's/ Master's Degree in Information Technology (IT), Computer Science, Business Administration, Engineering, or related field (OR must be recent graduates or recently graduated)
 </li>
 <li>
 Qatari nationality
 </li>
 <li>
 Legally authorized to work in Qatar (Legally authorized = Has citizenship or has been granted a valid visa or work permit)
 </li>
 <li>
 Fluency in English.
 
 
 </li>
 </ul>
 
 
 Preferred Qualifications
 
 
 
 
 <ul>
 <li>
 Passion for technology and customer obsessed.
 </li>
 <li>
 Displays stakeholder and relationship management.
 </li>
 <li>
 Excellent verbal and written communication, analytical and presentation skills.
 </li>
 <li>
 Technical Certification (e.g., cloud technology- Azure) are preferred but not required.
 
 
 </li>
 </ul>
 #EiP #MCAPSEiP #EradaProgram
 
 
 Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
</div>

Erada Program: Customer Success Account Management Internship Opportunities

INDIAN COUNSELLING SERVICES

Roles &amp; Responsibilities:* Assist the customer support team in handling incoming queries through calls, emails, and WhatsApp.* Provide accurate information to students and parents regarding counselling services, courses, and admission processes.* Maintain and update student data and enquiry logs in the system.* Support the senior team during counselling sessions and webinars.* Follow up with leads and ensure timely communication.* Learn and adhere to company policies, processes, and customer service standards.* Participate in training sessions to enhance communication and counselling skills.Educational Background:* Pursuing or completed Bachelor&rsquo;s degree in any field (preferably in Arts, Commerce, Psychology, Education, or Management).* Candidates from BBA, BA, B.Com, or similar backgrounds are preferred.* Must have basic computer knowledge (MS Office, Google Sheets, Email handling).Experience Details:* Fresher or minimum 6 months internship/experience in customer support, telecalling, or counselling domain.* Strong communication skills in English and Hindi are mandatory.* Should be confident, polite, and professional while interacting with clients.Job Types: Full-time, Fresher, InternshipWork Location: In person

Sales Customer Support -Intern

EDXcellence

Company DescriptionEDXcellence is a renowned provider of professional development and educational training programs located in Bengaluru. We specialize in offering high-quality, industry-relevant training to enhance skills and advance careers. Our mission is to bridge the gap between academic knowledge and practical industry skills, ensuring our participants are well-prepared for success in their chosen fields.Role DescriptionThis is an on-site internship role for a Business Development Intern at EDXcellence. The Business Development Intern will be responsible for tasks related to lead generation, market research, customer service, and communication. The role offers valuable hands-on experience in the field of business development.QualificationsGood in the Communication skills and interpersonal skillsCommunication and Customer Service skillsExperience in Lead Generation or fresh to startupAnalytical Skills and Market Research is optionalAbility to work well in a team environmentPursuing or completed a degree in Business, Marketing, or related field and any degree.Job Types: Full-time, Internship Contract length: 6 monthsPay: &#8377;12,000.00 - &#8377;15,000.00 per monthBenefits:<ul><li>Internet reimbursement</li></ul>Ability to commute/relocate:<ul><li>Bangalore City, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Location:<ul><li>Bangalore City, Karnataka (Preferred)</li></ul>Work Location: In personApplication Deadline: 03/06/2025 Expected Start Date: 10/06/2025

Business Development Intern

Marworx Technologies Private Limited

Marworx Technologies is a dynamic and innovative company specializing in cutting-edge AR/VR solutions, digital marketing, and creative technology services. We help brands build immersive experiences and deliver measurable business impact through smart, tech-driven strategies.Roles &amp; Responsibilities<ul><li>Act as a key point of contact between clients and internal teams.</li><li>Coordinate project deliverables, timelines, and feedback.</li><li>Prepare and present project updates and reports to clients.</li><li>Handle client queries and ensure smooth communication.</li><li>Support account managers in managing campaigns and ongoing projects.</li><li>Maintain documentation and assist with proposal preparations.</li></ul>Qualifications<ul><li>Pursuing or recently completed a degree in Marketing, Mass Communication, Business, or related fields.</li><li>Strong communication and interpersonal skills.</li><li>Basic understanding of marketing or advertising processes.</li><li>Excellent organizational and multitasking abilities.</li><li>Proficiency in MS Office or project management tools.</li></ul>Benefits<ul><li>Paid Internship.</li><li>Hands-on experience working with real clients and projects.</li><li>Exposure to agency workflows and cross-functional teams.</li><li>Opportunity to build strong client relationship skills.</li><li>Certificate of completion and letter of recommendation.</li><li>Potential for a full-time offer based on performance.</li></ul>Job Types: Full-time, Internship Contract length: 6 monthsPay: &#8377;6,000.00 - &#8377;12,000.00 per monthBenefits:<ul><li>Flexible schedule</li><li>Paid sick time</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Viman Nagar, Pune, Maharashtra (Required)</li></ul>Work Location: In person

Client Success Intern

Search 10000+ Customer success intern jobs near you this October. New roles added regularly across leading industries. Apply today.