customer success manager

taurxtherapeutics

Job Title: Remote Customer Success Specialist Company: TauRx Therapeutics Location: Remote (United States) Employment Type: Full-time and Part-time positions available Salary: $25 - $35 USD per hour Job Overview TauRx Therapeutics is seeking a dedicated and empathetic Customer Success Specialist to join our pioneering team. This is a unique opportunity to contribute to a mission-driven organisation at the forefront of Alzheimer's research. As a leader in the field, TauRx is committed to discovering, developing, and commercialising innovative treatments for neurodegenerative disorders. The Customer Success Specialist will play a crucial role in supporting our key stakeholders, ensuring they have a positive and seamless experience with our programmes and platforms. You will be the voice of TauRx, building strong relationships and providing exceptional support to our partners in the fight against degenerative brain disorders. Responsibilities • Serve as the primary point of contact for our valued stakeholders, including clinical research sites and partners. • Proactively manage and nurture relationships to ensure long-term success and satisfaction. • Guide and support stakeholders through onboarding processes for our systems and programmes. • Address enquiries and resolve issues with professionalism, empathy, and efficiency. • Gather and analyse stakeholder feedback to provide insights for internal teams and contribute to service improvements. • Maintain accurate and detailed records of all communications and activities within our CRM system. • Collaborate closely with internal departments, such as clinical operations and research, to ensure a cohesive and supportive stakeholder journey. • Assist in the development of support materials, including guides and frequently asked questions. Qualifications The ideal candidate will possess a strong commitment to providing outstanding service and the ability to thrive in a remote work environment. Essential Qualifications: • Proven experience in a customer success, client services, account management, or a related role. • Exceptional interpersonal and communication skills, both written and verbal. • Strong problem-solving skills with a high degree of empathy and patience. • Excellent organisational and time management abilities, with a keen eye for detail. • The ability to work autonomously and manage a diverse workload effectively. • Proficiency in using CRM software and the Microsoft Office Suite. Desirable Qualifications: • A background in the healthcare, life sciences, or pharmaceutical industry is highly advantageous. • Previous experience supporting clinical trials or patient engagement programmes. • A bachelor's degree in a relevant discipline, such as Life Sciences, Business, or Communications.

Remote Customer Success Specialist - Part Time & Full Time

Copado

<div>About Copado 
 
Copado is the #1 DevOps Platform for Salesforce and the Cloud. We deliver an AI-enabled devops platform to enhance human&rsquo;s ability to orchestrate business application development in the agentic age to drive digital transformation for 1,500+ of the most innovative brands on the planet &mdash; from Coca-Cola to T-Mobile to Volkswagen. Our agentic platform unites non-technical admins and pro-code developers on the same system and empowers enterprises to scale end-to-end software delivery across multi-cloud environments. We operate in a dynamic and competitive industry and our consistent growth reflects our continued commitment to innovation and customer success. 
Role Overview
Copado is redefining how enterprises deliver software in the age of AI. As we scale Agentia and move toward a consumption-based model, customer adoption, advocacy, and proof are critical to our growth.
The Customer Marketing Manager will play a key role in building and scaling Copado&rsquo;s Customer Growth Engine&mdash;driving adoption, expansion, and customer advocacy across the lifecycle. This role sits at the intersection of Marketing, Customer Success, and Product, ensuring our customers not only succeed, but become our strongest proof in the market.
Key Responsibilities
Customer Growth &amp; Lifecycle Marketing<ul><li>
Design and execute lifecycle marketing programs across Onboarding, Adoption, and Expansion.</li><li>
Partner with Customer Success to drive product usage and engagement.</li><li>
Support consumption growth across the delivery lifecycle.</li></ul>
Customer Campaigns (Including 90/6 Program)<ul><li>
Own marketing execution of key customer initiatives, including the 90/6 upgrade campaign (in partnership with Customer Success), feature adoption campaigns, and release awareness and enablement.</li><li>
Goal: Drive customers to the latest versions, increase usage, and unlock value.</li></ul>
Customer Storytelling &amp; Content<ul><li>
Partner with Product, Product Marketing, Corporate Marketing, and Events to help coordinate, identify, and develop compelling customer-centric narratives aligned to:</li><li><div><ul><li>
The Agentia platform</li><li>
Key use cases</li><li>
Industry solutions</li></ul></div></li></ul>
Cross-Functional Collaboration<ul><li>
Work closely with key partners across Customer Success (primary partner), Product Marketing, Product, Advocacy, Demand Generation, and Sales.</li><li>
Ensure tight alignment between customer outcomes, marketing messaging, and revenue goals.</li></ul>
Customer Insights &amp; Feedback Loop<ul><li>
Capture customer insights and feedback to share learnings across Product, Marketing, and Sales.</li><li>
Help shape messaging, product roadmaps, and GTM strategy.</li></ul>
Qualifications<ul><li>
Experience: 5&ndash;8+ years in Customer Marketing, Lifecycle Marketing, or Customer Success Marketing within B2B SaaS or enterprise technology.</li><li>
Core Skills: Background in customer advocacy and storytelling, with strong cross-functional collaboration.</li><li>
Execution: Demonstrated ability to translate customer outcomes into compelling stories, manage multiple stakeholders, and execute programs end-to-end.</li></ul>
Success Metrics<ul><li>
Customer adoption and engagement metrics</li><li>
Expansion and upsell influence</li><li>
Number of customer stories and references</li><li>
Number of customer story opportunities identified and delivered to Advocacy Marketing</li><li>
Contribution to pipeline (via advocacy)</li><li>
90/6 campaign performance (upgrade rates)</li></ul>
What Great Looks Like<ul><li>
Strong partnership with Advocacy Marketing to surface customer success stories and champions.</li><li>
A consistent flow of high-quality customer proof opportunities.</li><li>
Increased product adoption and usage.</li><li>
A clear linkage between customer marketing and revenue impact.</li></ul>
Strategic Impact
This role directly supports:<ul><li>
Customer expansion and retention</li><li>
Agentia adoption and usage growth</li><li>
Sales pipeline through customer proof</li><li>
Category credibility in the market</li></ul>
Benefits 
 
Copado offers a comprehensive benefits package, which includes:<ul><li>
Competitive salary and performance-based bonuses.</li><li>
Comprehensive health, dental, and vision insurance.</li><li>
401(k) Plan</li><li>
Paid Time Off</li><li>
Wellness Perks</li></ul>
Copado is Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Copado does not accept unsolicited headhunter and agency resumes. Copado will not pay any third-party agency or company that does not have a signed agreement with Copado.
#LI-Onsite 
The pay range for this role is: 
100,000 - 120,000 USD per year(Chicago)</div>

Customer Marketing Manager

Kyo & TE'AMO

Who we are:We are a local women owned, fast-growing, bubble tea &amp; dessert cafe. We have 21 locations right now and are expanding. We are looking for excited, responsible, optimistic team members to join our team in order to promote our &ldquo;Love for tea, love for health, love for others&rdquo; brand!What you will do:The role of the Amorista is to ensure the overall success and operation needs of the store are met while supporting and providing teamwork to the team members. The Amorista enjoys working in a fast-paced environment and can work efficiently under pressure. The Amorista will provide exceptional customer service and quality drinks and desserts. With a high reputation at Te&rsquo;amo Organic, the Amorista must possess a high sense of responsibility, quality, ethics, and integrity.Responsibilities● Work in store alongside other Amoristas and upper management● Serve customers in a fast, efficient manner, smile face and friendly customer service● Solve customer questions and complaints in patience, answer phone calls● Responsible for protecting the store&rsquo;s assets by following correct food safety, security, company&rsquo;s property, and cash handling● Make continuous improvements towards store sales and customer service● Communicate and report back the above responsibilities with manager and assistant managerQualifications:● Previous restaurant / coffee shop experience (preferred, not required)● Ability to demonstrate teamwork and provide excellent hospitality● Communication skills, passionate with work● Weekend and holiday availability● Stand and walk constantly for entire shifts.● Lift, carry, stack, push or pull heavy objects up to 50 pounds● Position will require passing Te&rsquo;amo Organic&rsquo;s Amorista trainingCompensation:Competitive base salary (based on experience)PART TIME / FULL TIMEBenefits:● Employee discounts● Birthday perks● Paid training● Tips● Promotion OpportunitiesJob Type: Part-timePay: From $17.00 per hourBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li><li>Paid training</li></ul>Application Question(s):<ul><li>Available to work the following shift(s): (Day Shift, Nigh Shift, Weekday Shift, Weekend Shift)</li></ul>Experience:<ul><li>Guest services: 1 year (Required)</li><li>Barista experience: 1 year (Required)</li></ul>Work Location: In person

Barista (36 S Michigan Ave)

OneMain Financial

<div><div>At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life&rsquo;s expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.</div><div>
In the Role</div><ul><li><div>
Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service</div></li><li><div>
Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals</div></li><li><div>
Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs</div></li><li><div>
Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations</div></li><li><div>
Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems</div></li><li><div>
Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude</div></li><li><div>
Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options</div></li></ul><div></div>
Target base salary range is $18.00-$22.00, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance.<div> 
Requirements:</div><ul><li><div>
High School Diploma or GED</div></li><li><div>
Bilingual - Spanish</div></li></ul><div>
Preferred:</div><ul><li><div>
Sales, Collections or Customer Service experience</div></li></ul><div></div><div>
Location: On site</div><div>
The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.</div><div>
Who we Are</div><div>
A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:</div><ul><li><div>
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances</div></li><li><div>
Up to 4% matching 401(k)
</div></li><li><div>Employee Stock Purchase Plan (10% share discount)
</div></li><li><div>Tuition reimbursement
</div></li><li><div>Paid time off (15 days&rsquo; vacation per year, prorated based on start date)</div></li><li><div>
Paid sick leave as determined by state or local ordinance (prorated based on start date)</div></li><li><div>
11 Paid holidays (4 floating holidays, prorated based on start date)</div></li><li><div>
Paid volunteer time (3 days per year, prorated based on start date)</div></li></ul><div></div><div>
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we&rsquo;ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.</div><div>
In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be - in person, by phone and online.</div><div>
At every level, we&rsquo;re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There&rsquo;s never been a better time to shine with OneMain.</div><div>
Key Word Tags</div><div>
Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee</div>
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.</div>

Bilingual Loan Sales Specialist - Fullerton Ave

Barista (Hyde Park)

Aeroflow Health

<div>Aeroflow Health &ndash; Territory Manager - Outside Sales (Chicago Area)

Location - Chicago Area - Remote with daily travel within territory

Aeroflow Health is made up of creative and talented associates who are transforming the home medical equipment industry. Our patient-centric business model is founded on innovation through technology and cutting-edge delivery platforms. We have grown to be a leader in the home medical equipment segment of the healthcare industry, are among the fastest-growing healthcare companies in the country and recognized on Inc. 5000&rsquo;s list of fastest-growing companies in the U.S.

As Aeroflow has grown, our needs to curate an amazing employee environment and experience have grown as well. We&rsquo;re working hard to ensure that Aeroflow remains a premier employer in Western North Carolina by making constant improvements to our office spaces, thus better the everyday lives of the employees that work so hard to service our patients.

The Opportunity

Within Aeroflow, the PAP team comprises roughly 100 people across internal and remote positions throughout the county.
<ul>
<li>We are focused on increasing access to sleep therapy for patients and streamlining the process for providers and their staff.</li>
<li>Providers (MDs, NPs, PAs, MAs) send the referrals and the individual patients are our end users.</li>
<li>We collaborate with our internal counterparts, we offer best in class customer service and patient care across the industry.</li>
<li>Focus on Pulmonary, Cardiology, ENT, Neurology, and Primary Care practices. 
 
#OSR-1
</li></ul>Your Primary Responsibilities

We are currently seeking a Territory Manager - Outside Sales. The TM is typically responsible for:
<ul>
<li>Visiting 10-20 accounts daily across their territory.</li>
<li>Meeting and connect with the relevant referral sources in their territory</li>
<li>Driving business</li>
<li>Hosting &ldquo;lunch and learn&rdquo; meetings with providers and their staff</li>
<li>Answering calls/emails/texts from providers and their staff to answer questions, manage expectations and support them as needed.</li>
<li>Working closely with your internal counterparts to ensure referral sources are happy as well as patient success Physical activities include lifting 20+ pounds, walking to and from your car and an office building, walking up stairs (as needed).</li>
<li>Employee has an individual responsibility for knowledge of and compliance with laws, regulations, and policies. Compliance is a condition of employment and is considered an element of job performance Maintain HIPAA/patient confidentiality</li>
<li>Regular and reliable attendance as assigned by your schedule</li>
<li>Other job duties assigned</li>
</ul>
Skills for Success

The following are key traits and indicators of success in this role:
<ul>
<li>Self motivated</li>
<li>The ability to communicate effectively</li>
<li>A background in sales or customer service</li>
<li>Proven ability to scale a business</li>
<li>An altruistic mindset</li>
<li>Curiosity</li>
<li>Determination</li>
<li>A competitive nature</li>
<li>Ability to develop and maintain relationships</li>
<li>Lift 20+ pounds, walk to and from your car and an office</li>
</ul>
Requirements

You will need:
<ul>
<li>Vehicle</li>
<li>Sales or customer service experience (2+ years preferred)</li>
<li>General technical skills and fluency - we use G suite, but understanding zoom, teams, microsoft office, etc. Strong orator skills</li>
<li>To be fluent in English and have the ability to communicate effectively.</li>
</ul>
Not required but ideal
<ul>
<li>The ability for overnight travel up to 10% of the time</li>
</ul>
What we look for

We are looking for highly motivated and talented individuals who have the ability:
<ul>
<li>To think outside the box</li>
<li>To think critically</li>
<li>To understand and effectively meet the energy of the person you are selling with/talking to To problem solve</li>
<li>To work as both a sole contributor and part of a team.</li>
</ul>
What you can expect

Team and culture
<ul>
<li>A patient first environment</li>
<li>3 C&rsquo;s - Customers, Coworkers, Community</li>
<li>A culture of winning - plenty of room at the top!</li>
<li>Room to grow</li>
<li>Flexibility in your schedule - you make your own</li>
</ul>
What Aeroflow Offers

Competitive Pay, Health Plans with FSA or HSA options, Dental, and Vision Insurance, Optional Life Insurance, 401K with Company Match, 12 weeks of parental leave for birthing parent/ 4 weeks leave for non-birthing parent(s), Additional Parental benefits to include fertility stipends, free diapers, breast pump, Paid Holidays, PTO Accrual from day one, Employee Assistance Programs and SO MUCH MORE!!

Here at Aeroflow, we are proud of our commitment to all of our employees. Aeroflow Health has been recognized both locally and nationally for the following achievements:
<ul>
<li> Family Forward Certified</li>
<li> Great Place to Work Certified</li>
<li> Inc. 5000 Best Place to Work award winner</li>
<li> HME Excellence Award</li>
<li> Sky High Growth Award</li>
</ul>
If you&rsquo;ve been looking for an opportunity that will allow you to make an impact, and an organization with unlimited growth potential, we want to hear from you!

Aeroflow Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

We value transparency and candidate safety throughout the hiring process. Aeroflow recruiters may reach out through platforms such as LinkedIn or Indeed; however, all interviews and/or offer coordination and sensitive information requests will occur only through our official communication channels. You will never be asked to provide personal data outside our secure application portal, and all interview or offer details will come from an @aeroflowinc.com email address. We do not conduct interviews via text message or instant-messaging apps. If you have concerns, please contact our Talent Acquisition team for verification 
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

Territory Manager - Outside Sales (Chicago Area)

Sun Chemical

<div>Total Targeted Compensation:<ul><li> 
$110,000 &ndash; $130,000 / year (Includes base salary + bonus)</li><li>
Company vehicle provided</li></ul> 
ABOUT THE ORGANIZATION 
Sun Chemical, a member of the DIC Group, is a leading producer of packaging and graphic solutions, color and display technologies, functional products, electronic materials, and products for the automotive and healthcare industries. Together with DIC, Sun Chemical is continuously working to promote and develop sustainable solutions to exceed customer expectations and better the world around us. With combined annual sales of more than $8.5 billion and 22,000+ employees worldwide, the DIC Group companies support a diverse collection of global customers. 
Sun Chemical Corporation is a subsidiary of Sun Chemical Group Co&ouml;peratief U.A., the Netherlands, and is headquartered in Parsippany, New Jersey, U.S.A. For more information, please visit our website at www.sunchemical.com or connect with us on LinkedIn or Twitter 
Location: The ideal candidate will be located in the Midwest (IL, KS, TN) 
About The Role: 
The Field Marketing Manager (FMM) will be responsible for identifying customer needs and product line gaps, specifying new product development projects, providing high-level technical support and training to the technical and sales teams, and providing training and consultative sales support to the sales, sales management teams, and distributor network. 
The individual in this role will travel with salespeople and distributors, developing opportunities for Narrow web, consumables, sheetfed ink, digital, and screen sales. It will also require follow-up to bring the opportunity to trial. This role will organize technical involvement during the trial phase and provide consultation to ensure success. Will work with internal sales as well as helping grow the dealer/distributor network. 
ESSENTIAL JOB FUNCTION: 
<ul><li>
Support product management objectives to achieve sales growth targets in all product offerings in the designated market segment through direct and dealer reps.</li><li>
Conduct sales and technical training on the value propositions and support of the products for the designated markets and distributors.</li><li>
Assist Marketing in the development of technical data sheets, marketing materials, and campaigns etc. in the designated market segment.</li><li>
Responsible for Distributor, OEM, and allied vendor relationships in the market segment.</li><li>
Shepherd new products into the field and works with product management and R&amp;D to refine and bring products to market.</li></ul> 
ORGANIZATION RELATIONSHIPS: 
The Field Marketing Manager will have daily contact with the product manager, technical directors, sales reps, and sales management. At the customer level, the FMM will interact with corporate purchasing and executive management, sales, technical employees, pressroom supervisors, press operators, technical managers, and operations managers. 
REQUIRED EDUCATION AND EXPERIENCE: 
<ul><li>
A minimum of 15 years of experience in the printing industry, preferably with actual press running experience.</li><li>
A minimum of 5 years of experience in Technical Sales or Sales for a pressroom products supplier.</li><li>
Ideally a background in Narrow web and sheetfed</li><li>
Excellent interpersonal skills. An outgoing, energetic personality that enables the candidate to teach, coach, and motivate the sales personnel to drive growth in the designated market segment.</li><li>
Must be able to communicate at the very highest level in Key Accounts and must be able to offer basic technical assistance in the pressroom.</li><li>
High-level communication skills both written and verbal.</li><li>
High-level analytical skills with an understanding of computing margins, pricing strategies, cost-reduction strategies, and value-added sales strategies.</li><li>
High School diploma or advanced degree</li></ul> 
TRAVEL REQUIREMENT: 60%-70%, primarily in the US. Possibly international travel. 


BENEFITS 
 
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, medical, dental, vision, short and long term disability benefits, 401(k)+match and life insurance. Eligibility of benefit timing may vary. 
EQUAL EMPLOYMENT OPPORTUNITY 
It is Sun&rsquo;s policy that applicants for employment are recruited, selected, and hired on the basis of individual merit and ability with respect to the position being filled. Sun prohibits discrimination on the basis of race, color, religion, creed, national origin, age, gender, sexual orientation, gender identity, marital or veteran status, disability, or any other status protected by applicable law. 
Employment agencies are an important component of our talent acquisition strategy, and we value the partnerships we have built with our preferred vendors. We will not accept unsolicited resumes from employment agencies for any employment opportunity. All resumes submitted by search firms to any employee at Sun Chemical or directly to hiring managers in any form without a signed contract on file, and search engagement for that position, will be deemed unsolicited in nature, and no fee will be paid in the event the candidate is hired as a result of the referral or through other means. Additionally, any resume submitted without a contract in place will be considered property of Sun Chemical and no fees will be paid to the agency if the candidate is hired. 
Note: The base pay range listed is a good-faith estimate of what Sun Chemical may offer to new hires for this position. Actual compensation may vary based on a variety of factors, including the candidate&rsquo;s knowledge, skills, and abilities (KSAs), relevant experience, education, certifications, and alignment with the minimum job qualifications. Additional considerations may include prevailing wages in the work location and internal equity within Sun Chemical.</div>

Marketing Manager (Narrow Web, Tag & Label)

Explore 128+ Customer success manager in Chicago this August. Find roles across top companies and apply now to boost your career.