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solutions marketing manager

customer success manager

AMPER

<div><p>Amper is an early-stage, VC&#8209;backed SaaS technology company on a mission to modernize manufacturing from the ground up. Our platform is designed to transform legacy shop&#8209;floor complexity into actionable intelligence that empowers teams across the plant to run operations on reality, and help manufacturers reduce costs, increase visibility, and drive efficiency.</p><p>
We are growing fast, with ambitious goals, and we&rsquo;re looking for an experienced <b>Customer Success Manager </b>to play a critical role in helping our customers realize the full value of Amper while driving retention, expansion, and customer satisfaction.</p><p></p><h2 class="jobSectionHeader"><b>
About the Role</b></h2><p>
As an <b>Customer Success Manager </b>at Amper, you will be the key point of contact for our customers. Your primary focus will be ensuring customers achieve measurable outcomes with Amper, driving adoption and long-term retention. You&rsquo;ll develop trusted relationships with both executive stakeholders and tactical teams within our customers&rsquo; organizations, acting as a strategic partner and advocate.</p><p>
You&rsquo;ll also collaborate closely with Sales, Product, and other internal teams to help customers scale their success, whether that&rsquo;s through expansion at their current site, multi-site rollouts, or surfacing valuable feedback to continuously improve our product and processes.</p><p>
This role is critical to Amper's growth, as you&rsquo;ll own key metrics such as churn, gross retention rate (GRR), same-site expansion, and generating Customer Success Qualified Leads (CSQLs) for multi-site expansion opportunities.</p><p>
This is a <b>remote-friendly role</b> that can be based anywhere in the US.
</p><p></p><h2 class="jobSectionHeader"><b>Key Responsibilities</b></h2><ul><li><p><b>
Customer Success Strategy &amp; Relationship Building:</b></p><ul><li><p>
Serve as the main point of contact for assigned customers, ensuring alignment on goals and success criteria at both executive and tactical levels.</p></li><li><p>
Develop a deep understanding of customers&rsquo; business needs, challenges, and Amper's role in driving measurable outcomes.</p></li><li><p>
Build and maintain long-term, trusted relationships with key stakeholders, including executive sponsors, operations leaders, and shop-floor teams.</p></li></ul></li><li><p><b>
Time to Value &amp; Adoption:</b></p><ul><li><p>
Drive fast time to value by ensuring seamless onboarding, training, and adoption of AMPER solutions.</p></li><li><p>
Develop and execute customized success plans for each customer, mapping AMPER&rsquo;s capabilities to their business objectives.</p></li><li><p>
Monitor usage and engagement metrics to proactively address barriers to adoption or value realization.</p></li></ul></li><li><p><b>
Retention &amp; Expansion:</b></p><ul><li><p>
Own and drive metrics like churn, gross retention rate (GRR), and same-site expansion revenue.</p></li><li><p>
Proactively identify opportunities for multi-site expansion and surface Customer Success Qualified Leads (CSQLs) to the Sales team.</p></li><li><p>
Lead regular business reviews (QBRs) to showcase value delivered, review progress toward customer goals, and identify growth opportunities.</p></li></ul></li><li><p><b>
Cross-Functional Collaboration:</b></p><ul><li><p>
Partner with Sales to ensure a seamless handoff from pre-sale to post-sale and to execute multi-site expansion strategies.</p></li><li><p>
Work closely with Product and Support teams to escalate and resolve customer issues, providing actionable feedback for product improvements.</p></li><li><p>
Collaborate with Marketing to develop and share customer success stories that highlight outcomes and impact.</p></li></ul></li><li><p><b>
Advocacy &amp; Feedback:</b></p><ul><li><p>
Act as the customer&rsquo;s advocate within AMPER, ensuring their voice is heard and their needs are prioritized.</p></li><li><p>
Collect and analyze feedback to help shape product enhancements, roadmap prioritization, and continuous improvement initiatives.</p></li></ul></li></ul><p></p><h2 class="jobSectionHeader"><b>
What We&rsquo;re Looking For</b></h2><p>
We&rsquo;re looking for a Customer Success Manager who knows how to make SaaS work in the real world of manufacturing. You should bring a strong mix of <b>hands-on experience</b>, <b>customer obsession</b>, and the ability to partner cross-functionally to deliver outcomes that matter.</p><p><b><br>
Direct Experience:</b></p><ul><li><p><b>
5+ years</b> in a <b>Customer Success, Account Management, or related post-sale role</b> supporting B2B SaaS products</p></li><li><p><b>
2+ years</b> working with <b>manufacturing or industrial customers</b>, with a clear understanding of the shop floor, operations leadership, and the dynamics of driving change in those environments</p></li><li><p>
Experience managing a book of business that includes <b>mid-market to enterprise accounts</b>, with a track record of <b>retention and expansion</b></p></li></ul><p><b>
Core Skills</b>:</p><ul><li><p>
Proven ability to lead <b>customer onboarding, adoption, and QBRs</b>, aligning product value to measurable business goals</p></li><li><p>
Confident navigating both <b>executive relationships and tactical day-to-day users</b> (for example, operations managers, plant supervisors, engineers)</p></li><li><p>
Strong <b>data fluency</b>; comfortable interpreting product usage and customer behavior data to spot risks and opportunities</p></li><li><p>
Skilled in <b>collaborating with Sales, Product, and Support</b> to remove barriers and create a frictionless customer experience</p></li></ul><p><b>
Mindset &amp; Work Style:</b></p><ul><li><p>
A <b>customer-first problem solver</b> who goes beyond business reviews to ensure customers are successful</p></li><li><p>
Energized by the <b>pace and ambiguity</b> of an early-stage, high-growth SaaS company</p></li><li><p><b>
Scrappy, resourceful, and proactive</b>; you step in and take action when something needs fixing or improving</p></li><li><p>
Comfortable managing multiple accounts and priorities while staying organized and responsive</p></li></ul><h2 class="jobSectionHeader"><b><br>
Why Join Amper?</b></h2><ul><li><p>
Be part of a mission-driven company transforming the manufacturing industry.</p></li><li><p>
Collaborate with a dynamic, innovative team that values creativity and impact.</p></li><li><p>
Enjoy competitive compensation, benefits, and opportunities for growth.</p></li></ul><h2 class="jobSectionHeader"><b><br>
Compensation &amp; Benefits:</b></h2><p>
The range of <b>annual base salary</b> for full-time employees for this position is <b>$90,000-120,000</b> per year, with <b>annual incentive potential</b> of <b>$15,000-35,000</b> at plan. Please note that pay offered will vary depending on factors including your city of residence, job-related knowledge, skills, and experience. Amper provides a comprehensive benefits package, including medical, dental, and vision insurance, 401(k), unlimited paid time off, and early-stage stock option equity.</p></div>

Customer Success Manager

LinkedIn

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 LinkedIn is the world&rsquo;s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We&rsquo;re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that&rsquo;s built on trust, care, inclusion, and fun &ndash; where everyone can succeed.
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 <br/>
 Join us to transform the way the world works.
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 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 This role will be based in Chicago or Omaha.
 <br/>
 <br/>
 At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
 <br/>
 <br/>
 We are looking for an Account Director to join our team as a trusted adviser with a relentless focus on bringing value to our customers within Mid-Market sector. You will be responsible for helping our customers effectively engage with our solutions (Talent &amp; Learning). You will be dedicated to making our customers stronger and seeking out opportunities for growth. Although you possess a strategic approach to selling and strive to meet/exceed revenue goals, you will always have your clients&rsquo; best interest in mind and act as their internal advocate to ensure they are set up for success.
 <br/>
 <br/>
 Responsibilities:
 <br/>
 <br/>
 <ul>
  <li>
   Researches Customer&rsquo;s business and prepares thoughtful questions and insights in advance of customer meetings
  </li>
  <li>
   Asks layered, open-ended questions to understand and clarify Customer&rsquo;s objectives and challenges beyond surface-level detail
  </li>
  <li>
   Builds relationships with multiple stakeholders (vertically and horizontally) across the Customer&rsquo;s organization
  </li>
  <li>
   Shifts communication style and content to fit the needs of different stakeholders
  </li>
  <li>
   Leads with Solutions, not products, when making recommendations aligned to Customer objectives
  </li>
  <li>
   Sells with Integrity
  </li>
  <li>
   Drives customer decision making by achieving shared vision and proactively considering the value props that tie all stakeholders together
  </li>
  <li>
   Thinks commercially and applies business acumen when crafting &amp; negotiating commercial agreements
  </li>
  <li>
   Uses data and insights to support investment recommendations or overcome customer objections
  </li>
  <li>
   Proactively mitigates churn risk by adopting a smart, customer-centric approach
  </li>
  <li>
   Engages customers throughout to confirm and clarify value and adapts a strategy when needed to optimize ROI
  </li>
  <li>
   Drives Customer growth by proactively identifying opportunities to deliver greater customer value
  </li>
  <li>
   Applies business acumen in Account Planning by considering economic, industry, and company factors with a Customer-centric lens
  </li>
  <li>
   Maps all key stakeholders in an account to assess the strength of the account relationship and create account outreach strategy
  </li>
  <li>
   Agrees to joint accountability with colleagues and cross-functional teams for optimal customer success
  </li>
  <li>
   Practices humility and asks for help from colleagues when faced with a challenge or unknown
  </li>
  <li>
   Is disciplined in Territory and Account Planning, Forecasting, and Quota Attainment
  </li>
  <li>
   Follows best practices when using CRM and other Sales tools in order to manage the Sales and Buyer cycles
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  Basic Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   4+ years of applicable sales experience
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience with HR software
  </li>
  <li>
   BA/BS degree or equivalent in a related field
  </li>
  <li>
   Experience with SaaS opportunities and  Dynamics/D365 platform
  </li>
  <li>
   Experience selling IT solutions
  </li>
  <li>
   Knowledge of software contract terms and conditions with the ability to create fair transactions
  </li>
  <li>
   Strong negotiation and accurate forecasting skills
  </li>
  <li>
   Experience carrying a revenue target with the ability to develop compelling strategies that deliver results
  </li>
  <li>
   Excellent communication, negotiation and forecasting skills
  </li>
  <li>
   Demonstrated ability to find and manage high-level business in an evangelistic sales environment
  </li>
  <li>
   Ability to gather and use data to inform decision making and persuade others
  </li>
  <li>
   Ability to assess business opportunities and read prospective buyers
  </li>
  <li>
   Ability to orchestrate the closure of business with an accurate understanding of prospect needs
  </li>
  <li>
   Ability to include multiple partners and members of the company management team using competitive selling to position company products against direct and indirect competitors
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Suggested Skills:
 <br/>
 <br/>
 <ul>
  <li>
   Sales Prospecting
  </li>
  <li>
   Business Case Preparation
  </li>
  <li>
   Multithreading
  </li>
  <li>
   Influence at all levels
  </li>
  <li>
   Active Listening
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 LinkedIn is committed to fair and equitable compensation practices.
 <br/>
 <br/>
 The pay range for this role is $131,000 to $188,000 OTE. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.
 <br/>
 <br/>
 The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits.
 <br/>
 <br/>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <strong>
  Equal Opportunity Statement
  <br/>
  <br/>
 </strong>
 We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
 <br/>
 <br/>
 LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.
 <br/>
 <br/>
 If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at accommodations@linkedin.com and describe the specific accommodation requested for a disability-related limitation.
 <br/>
 <br/>
 Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:
 <br/>
 <br/>
 <ul>
  <li>
   Documents in alternate formats or read aloud to you
  </li>
  <li>
   Having interviews in an accessible location
  </li>
  <li>
   Being accompanied by a service dog
  </li>
  <li>
   Having a sign language interpreter present for the interview
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.
 <br/>
 <br/>
 LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.
 <br/>
 <br/>
 <strong>
  San Francisco Fair Chance Ordinance
  <br/>
  <br/>
 </strong>
 Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.
 <br/>
 <br/>
 <strong>
  Pay Transparency Policy Statement
  <br/>
  <br/>
 </strong>
 As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.
 <br/>
 <br/>
 <strong>
  Global Data Privacy Notice for Job Candidates
  <br/>
  <br/>
 </strong>
 Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
 <br/>
 <br/>
</div>


Mid Market Account Director, Talent Solutions

Leader Automotive Group

<div><div><div><p>Leader Automotive Group is a wholly owned subsidiary of AutoCanada, a publicly traded company. Leader Automotive is AutoCanada&rsquo;s first footprint into the U.S. market and we currently have 10 dealerships consisting of 23 different franchises and approximately 600 employees. We have a strong presence in the Chicagoland area with 8 dealerships and 2 more located in central Illinois. We are searching for talented individuals as we begin a new and exciting legacy into the U.S. market.</p>
<div>
We are currently searching for an experienced F&amp;I manager to join our team. If you have a passion for success and exceptional customer service, we have a place for you on our team. We can offer a great benefits package and an opportunity to have financial success working with our top brands such as Toyota, Honda, Hyundai, and KIA. This truly could be a career opportunity for the right individual.</div></div><br>
<div></div>
<div>Benefits</div>
<ul><li><div>Health, Dental &amp; Vision Insurance</div>
</li><li><div>BCBS Health &amp; Wellness Discounts/Programs</div>
</li><li><div>Life Insurance</div>
</li><li><div>401(k)</div>
</li><li><div>Paid time off / Vacation</div>
</li><li><div>Growth / Advancement Opportunities</div>
</li><li><div>Employee Vehicle Purchase Policy</div>
</li><li><div>Above Average Industry Pay</div>
</li><li><div>Publicly traded organization / stability</div>
</li><li><div>Employee referral bonuses</div>
</li><li><div>Unique/Competitive Pay Plan</div>
</li><li><div>Paid Training</div>
</li></ul><div>Responsibilities</div>
<ul><li><div>Oversee all customer loan origination/approval</div>
</li><li><div>Present products to customer while maintaining high CSI</div>
</li><li><div>Complete all transaction and purchase contract materials</div>
</li><li><div>Maintain accurate product information</div>
</li><li><div>Present all products to every customer 100% of the time
</div></li><li><div>Provide recommendations and assistance to customers in order to arrange the financing of their purchases. Present customers with additional product offerings to enhance their vehicle and ownership experience.</div>
</li><li><div>Ensure sales are structured to produce the highest profitability.</div>
</li><li><div>Maintains proficiency and certifications as required for the position.</div>
</li><li><div>Accurately desks deals, submits deals to lenders for approval, makes credit decisions, and effectively closes deals.</div>
</li><li><div>Ensure every deal is fully aligned with local, state and federal guidelines.</div>
</li><li><div>Prepares paperwork, contracts and delivers deals.</div>
</li><li><div>Accurately audit team deals Post-Sale and deeply analyze for improvements.</div>
</li><li><div>Guarantee the expeditious funding of all contracts.</div>
</li></ul><div>Qualifications</div>
<ul><li><div>Finance experience in an Automobile Dealership</div>
</li><li><div>CDK experience preferred</div>
</li><li><div>Menu presentation and selling skills</div>
</li><li><div>Dealer Track experience a plus</div>
</li><li><div>Must be able to work a flexible schedule</div>
</li><li><div>Excellent interpersonal/communication skills</div>
</li><li><div>Strong attention to detail and desire for continuous improve
</div></li><li><div>College degree preferred or equivalent experience</div>
</li><li><div>Knowledge of dealership finance and insurance procedures</div>
</li><li><div>Proficient at structuring deals for maximum profitability</div>
</li><li><div>Well-versed in title laws and registration process</div>
</li><li><div>Professional personal appearance and extraordinary verbal/written communication skills</div>
</li><li><div>Expertise in negotiation and presentation skills</div>
</li><li><div>Valid driver&rsquo;s license</div>
</li></ul></div><div><div>We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</div></div></div>

Automotive Dealership Finance & Insurance (F&I) Manager

project44

<div><p><b>Why project44?</b></p>
<p>
At project44, <b>we believe in better.</b></p>
<p>
We challenge the status quo because we know a better supply chain isn't just possible&mdash;it's essential. Better for our customers. Better for their business. Better for the world.</p>
<p>
With our<b> Decision Intelligence Platform, </b><b><i>Movement</i></b><b>,</b> we're redefining how global supply chains operate. By transforming fragmented logistics data into real-time, AI-powered insights, we empower companies to connect instantly, see clearly, act decisively, and automate intelligently. Our Supply Chain AI enhances visibility, drives smarter execution, and unlocks next-gen applications that keep businesses moving forward.</p>
<p>
Headquartered in Chicago, IL, with a 2nd HQ in Bengaluru, India, we are powered by a diverse global team that is tackling the toughest logistics challenges with innovation, urgency, and purpose. If you're driven to solve meaningful problems, leverage AI to scale rapidly, drive impact daily, and be part of a high-performance team &ndash; we should talk.</p>
<p><b>
What You'll Do:</b></p>
<p>
We are seeking a <b>Customer Training Lead</b> who will empower our customers to maximize efficiencies and scale their use of our products. This role sits at the intersection of training, technology, and customer success&mdash;focused on creating impactful learning experiences that drive product adoption, efficiency, and long-term value.</p>
<p>
The ideal candidate will combine strong technical and analytical expertise with customer-centric thinking and people skills. They will leverage AI-powered tools to design, iterate, and deliver training content, while also applying behavioral nudges to guide customers toward best practices. Collaboration will be central to success in this role, as the Customer Training Lead will work closely with Product, Customer Success, and other cross-functional teams to ensure training programs align with customer needs and company goals.</p>
<p>
Key Responsibilities:</p>
<ul>
<li>Design and deliver customer training programs that maximize efficiency and product adoption.</li>
<li>Leverage AI tools to create, refine, and scale content (guides, tutorials, workshops, self-service modules).</li>
<li>Incorporate behavioral nudges and adoption strategies to encourage best practices and long-term product usage.</li>
<li>Collaborate with Product, Customer Success, and cross-functional stakeholders to align training with evolving customer needs.</li>
<li>Analyze training effectiveness using data and feedback, continuously iterating to improve customer outcomes.</li>
<li>Act as a trusted advisor for customers, ensuring they have the knowledge and confidence to scale their use of our platform.</li>
<li>Stay ahead of industry trends in AI, training methodologies, and customer education to bring innovative approaches to the role.</li>
</ul>
<p><b>What You'll Need (required):</b></p>
<ul>
<li>8+ years of experience in <b>customer training </b>or <b>enablement </b>roles.</li>
<li>Strong <b>analytics and technical skills</b> with the ability to translate data into actionable insights.</li>
<li>Demonstrated success in building and scaling customer-facing content or programs.</li>
<li>Strong <b>cross-functional collaboration skills</b> and ability to partner effectively with Product, Customer Success, and other internal teams.</li>
<li>Excellent communication and facilitation skills, with a customer-first mindset.</li>
<li>Prior experience with <b>Learning Management Systems</b> (examples include Moodle, Canvas, Blackboard, TalentLMS, Docebo, etc.)</li>
<li>Familiarity with <b>AI-driven tools</b> for content creation, iteration, and delivery</li>
<li><b>In-Office Connection:</b> Our office is where ideas spark, connections thrive, and innovation comes alive. The expectation is to be on-site, <b>in office three days a week</b> as this offers the chance to immerse yourself in the energy of our headquarters, collaborate with the founder, and experience our new customer experience center. Together, we're building something extraordinary&mdash;learn, grow, and thrive in our fast-paced, transformative environment.</li>
</ul>
<p><b>What You'll Need (preferred):</b></p>
<ul>
<li>Experience in <b>SaaS or technology-driven environments.</b></li>
<li>Background in learning design, adult learning theory, or instructional design.</li>
<li>Exposure to behavioral science techniques for customer adoption.</li>
<li>Strong project management and organizational skills.</li>
</ul>
<p><b>Diversity &amp; Inclusion</b></p>
<p>
We're designing the future of how the world moves and is connected through trade and global supply chains. We can only deliver a truly world-class product and experience if our teams are as diverse and unique as the communities we are building for. It's up to us to create a company where anyone can bring their authentic self to work every day. We're constantly working to improve, and we accept our responsibility to elevate the voices left in the margins. It's on every one of us.</p>
<p>
Our focus on inclusion manifests in the way we hire, the customers we serve, and the regions we prioritize. We're building a company that every one of us at project44 is proud to work for: a company that celebrates you for being you.</p>
<p>
We pride ourselves on celebrating everyone &mdash; project44 is an equal opportunity employer actively working on creating a diverse and inclusive work environment where underrepresented groups can thrive. If you share our values and our passion for helping the way the world moves, we'd love to review your application!</p>
<p>
For any accommodations needed during the hiring process, please email recruiting@project44.com. Even if you don't meet 100% of the above qualifications, you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role's requirements.</p></div>

Customer Training Lead

Illinois Public Health Institute

<div><p><b>JOB SUMMARY</b><b>:
</b></p><p>The HR Generalist is responsible for overseeing both the day-to-day human resources functions and the administrative operations of the physical office space. This role ensures compliance with HR policies, benefits administration, and employee lifecycle processes, and fosters a supportive, equitable, and organized workplace. The HR Generalist provides cross-functional support to staff and leadership while stewarding a culture of accountability, trust, and inclusion. This position requires proactive problem-solving, confidentiality, and strong project and people management skills.</p>
<p>This position is full-time, exempt, and reports to the Chief Operating Officer. IPHI?s standard work week is 37.5 hours.</p>
<p><i>The IPHI operates in a dynamic funding environment, and the availability of specific program funding may evolve over time. While the position you are applying for is currently supported by existing funding, future changes in funding sources could impact the associated program. IPHI is committed to supporting our staff and will work to transition employees into other programs within the organization should program funding shift. We value transparency and open communication and will keep employees informed of any significant funding developments that may affect their positions.</i></p>
<p><b>To apply: </b>Complete applications must include a resume, cover letter, and completion of an online questionnaire. <b><i>Only complete applications will be reviewed.</i></b> The cover letter should compare your qualifications, experiences, and interests to the duties, responsibilities, and qualifications listed below for the position. Applications will be considered on a rolling basis until the position is filled.</p>
<p><b>DUTIES AND RESPONSIBILITIES:</b></p>
<p><b>General</b></p>
<ul><li>Manages the talent acquisition, recruitment, and interview process in partnership with the COO, hiring manager, and HR Assistant</li>
<li>Manages and investigates HR-related internal complaints and recommends next steps and follow-up to the COO</li>
<li>Administers and answers questions concerning IPHI benefits, including Open Enrollment</li>
<li>In partnership with the CEO/COO/CFO, researches and ensures market accuracy for compensation plans</li>
<li>In partnership with the HR assistant, processes required documents for Short-Term and Long-Term Disability with insurance providers to ensure accurate record keeping and proper deductions. Completes all follow-ups concerning LTD/STD</li>
<li>In Partnership with the HR assistant, maintains HR and I-9 files; Completes Forms I-9; verifies I-9 documentation</li>
<li>Supports special projects assigned by the CEO/COO</li>
</ul>
<p><b>Office Management</b></p>
<ul><li>Assist the Senior IT and Office Manager with daily tasks, including maintenance, organization, and functionality of the office space</li>
<li>Gathers mail from Senior IT and Office Manager; scans items to the COO</li>
<li>Assist the Senior Office Manager with the tracking of inventory of office and kitchen supplies; processes orders as needed</li>
<li>Supports coordination of onsite staff meetings, retreats, and all-staff gatherings with the HR Assistant and Senior IT and Office Manager</li>
</ul>
<p><b>Expectations or Leadership Behavior</b></p>
<ul><li>Manages IPHI?s Leadership develop groups and supports the growth and development of leaders at IPHI</li>
<li>Maintains excellent customer service and responsiveness to staff needs</li>
<li>Champions a positive organizational culture aligned with IPHI?s mission and values</li>
<li>Prioritizes the growth and success of team members; empowers team members and demonstrates leadership attributes</li>
<li>Exhibits empathy and self-awareness to foster trust and collaboration within the team</li>
</ul>
<p><b>Skills (Soft and Hard)</b></p>
<ul><li>Uses Asana to organize, project manage, and maintain all HR tasks and properly assigns tasks and due dates</li>
</ul>
<p><b>Organizational Participation and Support</b></p>
<ul><li>Participates in the development and attends organizational-wide activities</li>
</ul>
<p><b>Human Resources Knowledge and Skill Application</b></p>
<ul><li>Ensures Organizational-wide HR training compliance for Federal, State, and City requirements</li>
<li>Ensures compliance with labor regulations</li>
</ul>
<p><b>Systems Change</b></p>
<ul><li>Promotes HR programs to create an efficient, equitable, conflict-free work environment</li>
<li>In partnership with the COO and Leadership team creates, develops and implements organizational policies and procedures to ensure organizational compliance, uniformity, accountability, and ease</li>
</ul>
<p><b>Meeting Planning and Facilitation</b></p>
<ul><li>Assist with the development of all organizational event agendas and activities in partnership with the HR assistant, COO and/or CEO</li>
</ul>
<p><b>Communication &amp; Writing</b></p>
<ul><li>Prepares correspondence and shares organizational communications for HR-related items as requested</li>
<li>Exhibits clear, direct, and respectful communication; actively listens and seeks to understand project, program, team, and organizational needs</li>
</ul>
<p><b>Teamwork and Team Relationship</b></p>
<ul><li>Assists with the preparation of the performance review process and ensures that reviews are filed in the appropriate employee HR file</li>
<li>Provides support to employees on various HR-related topics</li>
<li>Performs customer service functions by answering employee requests and questions</li>
<li>Ensures confidentiality and integrity of sensitive information</li>
</ul>
<p><b>External Relationships</b></p>
<ul><li>Manages and maintains relationships with our account representatives from OneDigital and Paychex</li>
</ul>
<p><b>Planning and Stewardship of Money</b></p>
<ul><li>Tracks and deposits incoming checks using the bank deposit system</li>
<li>Ensures that all All-Staff retreats and organization-wide events are managed under budget</li>
<li>Reconciles all benefits statements in partnership with the Finance team and our Benefits broker, ensuring billing accuracy</li>
<li>Manages all organizational-wide stipends, including the wellness and professional development stipends</li>
<li>Partners with the payroll team to manage and ensure accuracy of payroll</li>
</ul>
<p><b>Administration Management</b></p>
<ul><li>Tracks the status of candidates in Paychex and internal systems and responds with follow-up letters and correspondences through the recruiting process</li>
<li>Partners with the HR Assistant to schedule meetings and interviews as requested by the hiring manager.</li>
<li>Prepares new-employee files in partnership with the HR Assistant.</li>
</ul>
<p><b><i>Other duties as assigned.</i></b></p></div>

HR Generalist

Ardagh Group

<div>
 <strong>
  Role Description
  <br/>
  <br/>
 </strong>
 The Procurement Analyst will work as a partner to the procurement team, our manufacturing plants, and Ardagh suppliers, working as a liaison between the teams to help manage overall relationship and to support spend under management agenda. The Procurement Analyst will utilize existing procurement systems and business processes across the procurement process areas to execute work in a timely fashion. In addition, this role will play a key part in driving the execution of a vendor managed inventory (VMI) program to improve supply chain efficiency, optimize inventory levels, and strengthen supplier collaboration.
 <br/>
 <br/>
 This role will report to the Procurement Director, providing support to the entire Direct Material management team including aluminium, other direct materials (ODM), and scrap. Supporting regional Aluminium Category Manager, regional ODM Category Manager, and regional Sustainability Manager as needed with tactical &amp; strategic initiatives.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 Supplier and Contract Management
 <br/>
 <br/>
 <ul>
  <li>
   Establish and execute VMI program with existing ODM supplier base.
  </li>
  <li>
   Maintain contract trackers across all direct material categories, managing contract lifecycle&rsquo;s.
  </li>
  <li>
   Identify and proactively communicating relevant contract insights, metrics, and value drivers to the Aluminium and Other Direct Material verticals.
  </li>
  <li>
   Drive total cost optimization, mitigate risk, and maximize supplier performance as it relates to contract metrics.
  </li>
  <li>
   Maintenance, volume review and distribution of scheduling agreements to suppliers and plants.
  </li>
  <li>
   For ODM suppliers, maintain SAP processes for consigned material usage and weekly financial settlements.
  </li>
  <li>
   For all categories, provide vacation back up for SAP related activity including PO creation or volume adjustments per plant needs.
  </li>
  <li>
   Key contributor gathering data analytics for monthly reporting to senior leadership.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Supplier Relationship &amp; Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Solicit Voice of Customer feedback from all Metal &ndash; NA facilities for all direct material suppliers. Compile and Distribute results accordingly.
  </li>
  <li>
   Gather performance data for and actively participate in supplier quarterly reviews.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements Planning &amp; Contract Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Be a point of contact for aluminium related activity, including inventory management, ASN input, handling of applicable duty and logistics invoices, and warehouse inventory tracking against forecast.
  </li>
  <li>
   Lead the movement of VMI for ODM Suppliers, seeing the project to completion and through implementation.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Relevant Degree
  </li>
  <li>
   Strong analytical skills
  </li>
  <li>
   Experienced with SAP
  </li>
  <li>
   Experienced with Word, Excel, and Power Point
  </li>
  <li>
   Strategic thinker
  </li>
  <li>
   Ability to communicate complex issues to variety of stakeholders
  </li>
  <li>
   Team player
  </li>
  <li>
   Highly organized
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Offer
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Positive work environment
  </li>
  <li>
   Opportunity to professional growth
   <br/>
   <br/>
  </li>
 </ul>
 Ardagh Metal Packaging is a leading global supplier of sustainable, infinitely recyclable metal beverage cans to brand owners. A subsidiary of sustainable packaging business Ardagh Group and a leading industry metal packaging company, Ardagh Metal Packaging employs more than 6,300 people across Europe, North America and Brazil, with sales of approximately $4.7 billion.
 <br/>
 <br/>
 Ardagh Metal Packaging believes that the success of our business depends on the success of our people. We strive to create working environments where our employees feel valued and can work to their full potential. We offer exciting and rewarding opportunities for talented and creative people. If you have ambition and want to make an impact with your career, come and join our team - you&rsquo;ll enjoy the journey!
 <br/>
 <br/>
 Ardagh Metal Packaging - North America has been and will continue to be an equal opportunity employer. All employment decisions are made without regard to sex, gender (including pregnancy, childbirth, breast feeding, and related conditions), sexual orientation, gender identity, gender expression, race, creed, religion (including religious dress and grooming), color, national origin, ancestry (including association, affiliation, or participation with persons or activities related to national origin, English-proficiency or accent, or immigration status), physical or mental disability, medical condition, genetic information, marital or domestic partner status, age, veteran or military status or any other basis prohibited by federal, state, or local law. Discrimination against any employee or applicant based on any of these factors is prohibited.
 <br/>
 <br/>
 The anticipated base annual salary range for this role is between
 <strong>
  $69,000.00 and $103,400.00
 </strong>
 per year. This role is bonus eligible. The bonus incentive program is based on company meeting or exceeding targets. Please note that the salary range provided is a good faith estimate and is only applicable for roles that are based out of Illinois. The final salary will be determined after considering relevant factors, including, but not limited to, a candidate&rsquo;s qualifications, experience, and work location, where appropriate.
 <br/>
 <br/>
 Ardagh Metal Packaging also offer a comprehensive benefits program including medical, prescription, dental and vision coverage with an opportunity to earn a medical/prescription premium reduction by completing a qualified wellness activity. The Company also offers a 401(k) Plan. Ardagh Metal Packaging benefits may be amended at any time.
</div>


Analyst, Procurement

TRIMEDX

<div><div>If you are wondering what makes TRIMEDX different, it's that all of our associates share in a common purpose of serving clients, patients, communities, and each other with equal measures of care and performance.</div><ul><li>
Everyone is focused on serving the customer and we do that by collaborating and supporting each other</li><li>
Associates look forward to coming to work each day</li><li>
Every associate matters and makes a difference</li></ul><div></div><div>
It is truly a culture like no other &mdash; We hope you will join our team! Find out more about our company and culture <div>here</div>.</div><div></div><div>
The Clinical Engineering Supervisor leads clinical engineering initiatives to provide superior customer service and operational efficiency by managing the execution of the TRIMEDX Medical Equipment Management Plan (MEMP). This position assists the Clinical Engineering Manager with all aspects of program management, including work history data analysis, staffing allocation, budget control, equipment acquisition planning and outside vendor management. The Supervisor manages operations on a day-to-day basis, collaborates and maintains positive relationships with customers, works to develop colleagues, and provides a communication channel between hospital executives and TRIMEDX. The Clinical Engineering Supervisor also directs Joint Commission inspections and ensures that TRIMEDX services are in compliance with regulatory standards. This position may include a hands-on service component.</div><div>
Responsibilities</div><div>
Leadership</div><ul><li>
Apply knowledge and experience of technology and/or equipment to oversee site operations and provide direction to others</li><li>
Motivate others through praise, recognition and rewards</li><li>
Manage personnel by staffing and scheduling technicians in a manner that assures the best service possible</li><li>
Conduct semi-annual and annual technician performance evaluations</li><li>
Coach/mentor technicians by providing feedback on performance including corrective action of team members</li><li>
Develop others to continuously achieve long and short-term business results</li><li>
Participates in the hiring process of new employees</li><li>
Build and maintain relationships with customers by employing interpersonal and conflict management skills</li><li>
Influences change through recommendations</li></ul><div></div><div>
Operations Management</div><ul><li>
Manage service operations functions, such as service contracts and resources. Document the demand labor, demand parts, contracts, in-house labor, and in-house parts</li><li>
Use a policy as a guide and is expected to apply sound judgement in day to day activities</li><li>
Answer questions and meet with others to discern the root cause of technological/process problems</li><li>
Manage inventory of shop supplies and database stockroom for accuracy to include an annual inventory</li><li>
Develop service strategies with an outlook of continuous process improvement and provide metrics to TriMedx Central Office</li><li>
Manage Joint Commission inspections and make sure open work orders are made a priority and that performance assurance inspections are documented</li><li>
Manage site KPI&rsquo;s (PM&rsquo;s, WOT&rsquo;s, Alerts and Regulatory)</li><li>
Assist with work order approval process</li><li>
Support and make recommendations on continuous improvement initiatives and work with leadership to implement identified corrective actions</li></ul><div></div><div>
Account Management &amp; Development</div><ul><li>
Effectively collaborate with customers and vendors to develop win-win solutions</li><li>
Monitor each modality after setting financial and performance benchmarks</li><li>
Identify and pursue opportunities for business entry</li><li>
Manage financial performance</li><li>
Financial responsibility for site and budget readiness</li><li>
Participate in customers departmental meetings such as: Imaging, Lab and OR Directors</li><li>
Fill in for site manager as needed</li><li>
Advise users of equipment status and ensure all service and documentation is complete, timely and accurate</li><li>
Responsible for contract recommendations; evaluating, adding and removing when fit</li><li>
Serves on hospital committees such as: Environment of Care (EOC) and Capital Planning Committees</li><li>
Schedules workload, schedule maintenance leveling and improve daily operations</li><li>
Identify department problems/trends and implement long term solutions</li><li>
Manages on-call functions/rotations within the database</li><li>
Evaluate and approve parts request and on-site/off-site vendor service requests</li><li>
Defines and recommends solutions to satisfy a customer subset</li><li>
Regular interaction with external customers</li></ul><div></div><div>
General</div><ul><li>
Over one remote single site less than $1.5m in revenue</li><li>
Budget and expense management</li><li>
Tactical focus with contributions that support management</li><li>
Spends approximately 25% of time as a working technician (is a working leader):<ul><ul><li>Daily: 50% including ticket assignment</li><li>Weekly: 30%</li><li>Monthly 15%</li><li>Quarterly: 5%</li><li>Annually: 0%</li></ul></ul></li></ul><div></div><div>
All other duties as assigned</div><div></div><div>
Skills and Experience</div><ul><li>
Minimum 5 years&rsquo; experience working with biomedical equipment in a clinical engineering environment, with at least 3 years&rsquo; experience leading/managing in a clinical engineering environment preferred-Advanced knowledge of Microsoft Office applications required</li><li>
Ability to manage day-to-day and long-term site operations</li><li>
Possess strong leadership, organizational, and time management skills in effort to make effective decisions</li><li>
Ability to lead, motivate, and develop others</li><li>
Ability to perform basic financial analysis and calculate budgets, revenue and costs</li><li>
Occasionally required to bend, crouch, climb or maneuver body to perform equipment and EOC inspections</li><li>
Knowledge of state and federal inspection agencies (TJC, CAP, DNV, and other accrediting bodies)</li><li>
Strong written, verbal and presentation communication skills</li><li>
Ability to integrate information from a variety of sources</li><li>
Excellent interpersonal and customer service skills</li><li>
Must have the ability to lead others, execute company policies, procedures and strategies; build relationships across one customer base; provide mentoring to Technicians. Preferred path includes, but is not limited to, prior experience as a Manager Plus One or Senior Technician.</li></ul><div></div><div>
Education and Qualifications</div><ul><li>
Associates degree or equivalent military experience required; Electronics, related technical discipline or equivalent military training preferred; Bachelor's degree preferred</li><li>
Technical certification such as A+, CBET, CRES, CLES or CCE preferred</li><li>
Applicants can expect a compensation range of $90k-$95k for this opportunity. This is the reasonable estimate that TRIMEDX believes it might pay for this particular job based on applicable circumstances at the time of posting. TRIMEDX may ultimately pay more or less than the posted range as permitted by law, and commensurate with the applicant&rsquo;s experience and qualifications.</li></ul><div>
At TRIMEDX, we are committed to cultivating a workplace culture where every associate feels valued, supported, and empowered to thrive. This culture reflects our belief that our people are our foundation, their well-being is essential, and shared success is built through meaningful work, recognition, and opportunities for growth.</div><div></div><div><i>
We embrace people&rsquo;s differences which include age, race, color, ethnicity, gender, gender identity, sexual orientation, national origin, education, genetics, veteran status, disability, religion, beliefs, opinions and life experiences.</i></div><div></div><div>
Visit our <div>website</div> to view our Workplace Culture Commitment , along with our social channels to see what our team is up to: <div>Facebook</div>, <div>LinkedIn</div>, <div>Twitter</div>.</div><div></div><div><br>
TRIMEDX is an Equal Opportunity Employer. Drug-Free Workplace.</div><div><i>
Because we are committed to providing a safe and productive work environment, TRIMEDX is a drug-free workplace. Accordingly, Associates are prohibited from engaging in the unlawful manufacture, sale, distribution, dispensation, possession, or use of any controlled substance or marijuana, or otherwise being under the influence thereof, on all TRIMEDX and Customer property or during working/on-call hours.</i></div></div>

Clinical Engineering Supervisor - Chicago, IL

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