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customer success manager

Workday

<div>
 
 Your work days are brighter here.
 
 
 
 We&rsquo;re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we&rsquo;re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you&rsquo;ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We&rsquo;re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you&rsquo;ll do meaningful work with Workmates who&rsquo;ve got your back. In return, we&rsquo;ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you&rsquo;ve found a match in Workday, and we hope to be a match for you too.
 
 
 
 About The Team
 
 
 
 Come join the Paradox team at Workday! Paradox helps organizations around the world reimagine recruitment and hiring with the first-of-its-kind conversational recruiting platform. Paradox's AI assistant streamlines tasks like screening for minimum qualifications, instantly scheduling interviews, answering common candidate questions, and more through simple, frictionless mobile, chat, and text message-driven experiences to allow recruiting and hiring teams to spend more time with people and less time with software.
 
 
 
 About The Role
 
 
 
 As a Client Success Manager, this role is responsible for partnering with enterprise and strategic clients to provide exceptional service and success for onboarding, training, ongoing support, and renewal and/or expansions.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Be the primary account manager to Paradox clients around the globe, helping them achieve their strategic business goals with our AI-powered solutions and continuously wowing them with our delightfully simple, feels-like-magic software
 </li>
 <li>
 Collaborate closely with clients to understand their business goals and align our AI-powered solutions to help achieve those objectives
 </li>
 <li>
 Deliver exceptional service throughout the client journey, including training and onboarding, ongoing product support and troubleshooting, and strategic account management
 </li>
 <li>
 Provide troubleshooting and product support to quickly resolve any open issues identified
 </li>
 <li>
 Proactively monitor clients&rsquo; success and adoption and continuously seek new insights into their evolving goals, challenges, and pain points
 </li>
 <li>
 Provide deep product expertise and serve as the subject matter expert for platform use and support
 </li>
 <li>
 Work collaboratively with globally dispersed teams and clients to drive ongoing product innovations and deliver new solutions for clients
 </li>
 <li>
 Provide additional implementation support, as needed
 </li>
 <li>
 Develop and nurture relationships with clients and users within client organizations
 </li>
 <li>
 May lead working teams to support client onboarding, training, and ongoing support
 </li>
 <li>
 Develop relationships with clients and users within the organizations to seamlessly manage renewal and expansion opportunities
 </li>
 <li>
 May provide functional and technical mentorship to junior Client Success team members
 
 
 </li>
 </ul>
 
 About You
 
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 4+ years of experience in customer success or account management roles or demonstration of equivalent experience
 </li>
 <li>
 4+ years of experience supporting or implementing enterprise SaaS solutions
 </li>
 <li>
 4 + years of technical understanding of complex software ecosystems within large multinational corporations
 </li>
 <li>
 4 + years of experience educating clients on products and providing ongoing training to users
 
 
 </li>
 </ul>
 
 Other Qualifications
 
 
 
 <ul>
 <li>
 Comfortable working with a global, cross-functional team and clients across different time zones
 </li>
 <li>
 Functional domain expertise in HR/recruiting software experience or demonstration of equivalent experience with Paradox solutions
 </li>
 <li>
 Customer management experience in a complex software or SaaS environment.
 </li>
 <li>
 Proven track record to collaborate and build strong relationships with customers especially at the executive level.
 </li>
 <li>
 Demonstrated ability to engage across corporate functions (Sales, Services and Product Management).
 </li>
 <li>
 Excellent verbal and written communication skills, including the ability to chair meetings with executive leadership, host webinars.
 </li>
 <li>
 Excellent organization, time management, data analysis, and communication skills.
 </li>
 <li>
 Bachelor degree or equivalent work experience; Business or Technical degree preferred.
 </li>
 <li>
 Ability to travel up to 30%.
 
 
 </li>
 </ul>
 
 Workday Pay Transparency Statement
 
 
 
 The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate&rsquo;s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday&rsquo;s comprehensive benefits, please click here.
 
 
 Primary Location: USA.IL.Chicago
 
 
 Primary Location Base Pay Range: $99,800 USD - $149,600 USD
 
 
 Additional US Location(s) Base Pay Range: $90,300 USD - $160,400 USD
 
 
 
 Our Approach to Flexible Work
 
 
 
 With Flex Work, we&rsquo;re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply
 
 spend at least half (50%) of our time each quarter in the office or in the field
 
 with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
 
 
 Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
 
 
 Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
 
 
 At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email accommodations@workday.com.
 
 
 
 Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
 
 
 
 At Workday, we value our candidates&rsquo; privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.
 
 
 Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.
 
 
 In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.
 
 
 ,
 
 
</div>

Customer Success Manager - Paradox

Salesforce

<div>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Program &amp; Project Management
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn&rsquo;t a buzzword &mdash; it&rsquo;s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You&rsquo;re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
The Senior Program Manager plays a meaningful role leading both large-scale, cross-functional initiatives as well as new product launches within our Customer Success organization. PMs are responsible for programs from beginning to end, ensuring cross team collaboration, flawless execution and effective communication. They work closely with executives, strategy leaders, technology partners and many more to drive critical programs and activities across the company. PMs do this by understanding the business strategy, the customer experience necessary to realize the strategy, and the impact of the technology and process changes to our people.
Responsibilities
Drives the strategic development of large scale, cross organizational programs
<ul><li>Understands and contributes to the overarching business strategy; bridges the gap between cross functional teams to realize the program vision
</li><li>Builds cross functional relationships and proactively drives alignment across a diverse set of stakeholder groups
</li><li>Partners with Experience teams to influence technology and process building that align to Customer Success strategies
</li><li>Collaborate with Product Architects, Support Engineers and Success Managers to design Delivery models that best suit the customer experience
</li><li>Ability to adapt communication style and content to necessary audiences ranging from executive leadership to cross functional working groups
</li></ul>Develops program approach and leads the charge to successful delivery
<ul><li>Drives program plan and all related launch activities tied to the Product, Offer and/or Experience launch through our formal stage gate process
</li><li>Partner with Business Technology and other shared services teams to appropriately staff, prioritize and capacity plan across all programs through the use of agile methodologies
</li><li>Lead weekly and/or daily team calls to drive program alignment as well as monthly Steerco calls to gain executive buy-in
</li><li>Successfully bridges the gap between strategy, capacity, content, technology, engineering, support delivery &amp; global enablement
</li><li>Anticipates problems, identifies mitigation plans and escalates gaps with leaders
</li><li>Fosters cross team collaboration and, as needed, leads the team through fearless decision making
</li></ul>Develops and governs PMO best practices across the organization
<ul><li>Define, implement and continuously improve the program launch process to increase efficiency, reduce risk and improve quality
</li><li>Serve as product owner to sprint planning processes for shared services teams
</li><li>Train and enable cross functional teams on program management disciplines
</li></ul>Skills &amp; Requirements
<ul><li>10+ years of Program Management and/or Product Launch experience in a highly matrixed environment
</li><li>Outstanding organizational, communication (verbal/presentation/written), and interpersonal skills
</li><li>Strong understanding of Salesforce products, in how they connect to offer a comprehensive solution to our prospects and customers
</li><li>Proven experience working with global teams across multiple cultures, time zones, departments and functions
</li><li>Ability to establish credibility and rapport with senior executives, technical and non-technical team members alike
</li><li>Flexibility in shifting direction quickly when priorities change; excellent multi-tasking skills
</li><li>Demonstrate strong problem solving skills, process-driven mindset, and resourcefulness
</li><li>Analytical thinker that is willing to make decisions cross functionally in a fast paced, dynamic environment
</li><li>Self starter; willing to dig in and get the job done with minimal guidance
</li><li>Ideal: Scrum master certification (CSM), PMI or PrMI certification
</li></ul>Unleash Your Potential
When you join Salesforce, you&rsquo;ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we&rsquo;ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future &mdash; but to redefine what&rsquo;s possible &mdash; for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates&rsquo; resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that&rsquo;s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications &ndash; without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.
At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.&amp;#xa;&amp;#xa;The typical base salary range for this position is $143,400 - $216,900 annually. &amp;#xa;&amp;#xa;The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.</div>

Customer Success, Program Management, Senior Manager

Palo Alto Networks

<div><div><div>Get the latest details.
</div><div><div>Our Mission
At Palo Alto Networks&reg;, we&rsquo;re united by a shared mission&mdash;to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you&rsquo;re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you&rsquo;re in the right place.
Who We Are
In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!
This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.
Job Summary
Your Career
The Strategic Account Manager partners with our customers to secure their entire digital experience. You&rsquo;re motivated by the desire to solve critical challenges facing our customer&rsquo;s secure environment, so you&rsquo;re prepared to connect them with a solution for every stage of threat prevention. This role is a significant driver of company revenue and growth. You&rsquo;re responsible for leading and driving new engagements within our largest revenue producing clients. As an experienced and dynamic sales professional, you&rsquo;re responsible for leading and driving sales engagements.
Palo Alto Networks is leading the charge in platformization, offering best-in-breed solutions that enable customers to build a truly zero-trust security architecture and navigate critical transformations. To ensure our sales team is equipped to guide customers, we've developed FLIGHT, an immersive onboarding program. Flight blends virtual and in-person learning at our headquarters, where new sales hires will participate in dynamic cohorts, fully dedicated to their training without customer distractions. This focused approach ensures they emerge as well-prepared sales professionals, ready to help customers leverage our comprehensive portfolio.
Your Impact<ul><li>
You will own revenue expansion within Palo Alto Networks&rsquo; largest clients</li><li>
You will drive and orchestrate complex sales cycles and work with our internal partners and teams to best serve the customer</li><li>
Your consultative selling experience will identify business challenges and create solutions for our customers</li><li>
Understand the competitive landscape and customer needs so you can effectively position the portfolio of Palo Alto Networks solutions</li><li>
Create clear goals and complete accurate forecasting through developing a detailed territory plan</li><li>
Leverage prospect stories to create a compelling value proposition with insights into value for that specific account</li><li>
Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services</li><li>
Travel as necessary within your territory, and to company-wide meetings</li></ul>
Qualifications
Your Experience<ul><li>
Experience and knowledge of SaaS-based architectures, ideally in a networking and/or security industry</li><li>
Demonstrated experience selling complex solutions, value selling, and/or consultative sales techniques</li><li>
Technical aptitude for understanding how technology products and solutions solve business problems</li><li>
Identifies problems, reviews data, determines the root causes, and provides scalable solutions</li><li>
Cultivate relationships with our channel partners to bring channel-centric go-to-market approach for our customers</li><li>
Demonstrates in depth knowledge of the full sales cycle and the ability to follow a structured sales process</li><li>
Ability to take a holistic approach to problem solving by understanding the bigger picture, and considering complex interrelationships and outcomes</li><li>
Excellent time management skills, and work with high levels of autonomy and self-direction</li></ul>
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
$264,000.00 - $363,000.00/yr
Our Commitment
We&rsquo;re trailblazers that dream big, take risks, and challenge cybersecurity&rsquo;s status quo. It&rsquo;s simple: we can&rsquo;t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
Motor-Vehicle Requirement: This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so. If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver&rsquo;s license.</div></div></div></div>

Strategic Account Manager

HYCU Inc.

<div>Why Join HYCU?

HYCU is the fastest-growing leader in the multi-cloud data protection as a service industry. By bringing true SaaS-based data backup and recovery to both on-premises and cloud-native environments, the company provides unparalleled data protection, migration, disaster recovery and ransomware protection to thousands of companies worldwide. As an award-winning and recognized visionary in the industry, HYCU solutions eliminate complexity, risk and the high cost of legacy- based solutions, providing data protection simplicity to make the world safer. With an industry- leading NPS score of 91, customers experience frictionless, cost-effective data protection, anywhere, everywhere. HYCU has raised $140M in VC funding to date and is based in Boston, Mass. Learn more at www.hycu.com. 


Overview

As a Customer Success Engineer (CSE), you will be responsible for protecting and growing our SaaS and enterprise cloud customers. You will help Public Cloud and Enterprise administrators dramatically simplify and streamline their entire data protection stack. Identifying solutions to make implementation smooth and efficient, as well as sharing best practices that ease adoption and increase the effectiveness of our platform, are all a part of a typical day for our CSEs. 
The successful candidate enjoys helping customers overcome challenges and achieve their business outcomes. You must be able to cover Central-West time zones. You must be able to think critically to solve difficult technical problems and provide solutions that may not be apparent. The CSE must possess a deep understanding of multi-clouds and data protection and be able to communicate clearly and effectively. 
Location: *This role will cover Central &amp; West regions
<ul>
<li>Chicago, IL (Hybrid; 3 days onsite/2 days remote)</li>
<li>Boston, MA (Hybrid; 3 days onsite/2 days remote)</li></ul> 


What You&rsquo;ll Do:
<ul>
<li>Be a customer advocate: foster trust, transparency, and confidence with customers</li>
</ul><ul><li>Build coalition support (IT and business) with customers</li>
</ul><ul><li>Demonstrate a clear, detailed understanding of the customer&rsquo;s technology and business challenges and goals</li>
</ul><ul><li>Value creator: Identify and articulate HYCU value through demonstrations of customer centricity and examples and help build case studies with these outcomes</li>
</ul><ul><li>Consumption: Analyze what customers are using versus needs while driving greater consumption of HYCU solution and increase customer value</li>
</ul><ul><li>Technical acumen: Apply customer needs, technical knowledge, product knowledge and deliver best technical value/architecture and successful deployments</li>
</ul><ul><li>Leverage social, phone, digital, chat to effectively reach and engage customers</li>
</ul><ul><li>Learning ability: Maintain technical skills and knowledge per market trends and collaborate with technical community</li>
</ul><ul><li>Make sure customer needs are met with constant and close collaboration with product management, engineering, and account management teams</li>
</ul><ul><li>Help drive product adoption, promote customer loyalty and on-time renewal</li>
</ul><ul><li>Measure customer knowledge on cloud/data protection/SaaS and help deliver enablement through partners</li>
</ul><ul><li>Meet and exceed target for GRR and net recurring revenue by creating opportunities with customers through trusted advisor/advocacy</li>
</ul><ul><li>Be a Subject Matter Expert (SME) on HYCU products (enterprise and public cloud solutions)</li>
</ul><ul><li>Focus on the following KPIs: ensuring the customer is leveraging the solution they invested in</li></ul> 


What We&rsquo;re Looking For:
<ul>
<li>Bachelor&rsquo;s Degree in Computer Science or Equivalent with 5+ years in technical architecture, consulting/engagement, implementation and design or technical support</li>
</ul><ul><li>4+ years of successful experience in SaaS/IT infrastructure/data protection in enterprise and public cloud, preferably with medium-large customers</li>
</ul><ul><li>Public cloud certifications are a plus (Azure/AWS/GCP)</li>
</ul><ul><li>Prior experience in solution architecture and/or solution design or strategic consulting</li>
</ul><ul><li>In-depth knowledge of Hybrid Cloud environment with IaaS and SaaS environment Knowledge of at least one or more public clouds</li>
</ul><ul><li>Be customer obsessed and be the voice of customer through customer advocacy and work with internal teams to remove any blockers</li>
</ul><ul><li>Clear and effective communicator. Able to quickly grasp and explain technological and business concepts</li>
</ul><ul><li>Creative problem-solver and strategic thinker</li>
</ul><ul><li>Ability to work cross-functionally and converse with all levels of management</li>
<li>Possess a growth mindset, has a positive outlook, determined to make the customer a successful one</li> 
</ul>
It&rsquo;s Great if You Have:
<ul>
<li>B2B SaaS experience</li>
</ul><ul><li>Experience within data protection, cloud-native, security, data storage industries</li>
</ul><ul><li>Drive to build with fast-growing SaaS company</li></ul> 


Attributes of a Successful HYCUer:
<ul>
<li>Strategic thinker who thinks outside the box</li>
</ul><ul><li>Takes responsibility and ownership for driving successful outcomes</li>
</ul><ul><li>Team collaborator who can inspire and motivate others</li>
</ul><ul><li>Hands-on and builders' mentality with an entrepreneurial mindset</li>
</ul><ul><li>Intellectual curiosity, always open for continuous learning</li>
</ul><ul><li>Results-driven with a winning attitude</li></ul> 


Who We Are:

Our Core Values: Authenticity, Grit and Empathy are at the heart of everything we do at HYCU. All of us at HYCU take ownership in shaping and contributing to our culture. We pride ourselves in developing an inclusive and diverse company that supports our employees and customers to do extraordinary things. 
The following is how we approach each Core Value:
<ul>
<li>Authenticity &ndash; To be authentic means to be who we are and do it well. Focus your energy on being who YOU are. Be true to yourself. Authenticity also extends to our products. Understanding where we are truly the best fit for our customers and when we are not. And finally, authenticity in relationships: ensuring that we are honest and do what we say we&rsquo;re going to do.</li>
</ul><ul><li>Grit &ndash; To win we need to want it. Every team member needs to be able to jump in and help at every turn. Whether it&rsquo;s staying late to help a colleague or customer or finding a better process and making sure it&rsquo;s communicated cross-functionally. You just have to do it and love it&hellip;and never stop trying.</li>
</ul><ul><li>Empathy &ndash; We need to care about each other, about our clients, about our business, and about the world around us. That might seem like a tall order, but if we don&rsquo;t live in a constant state of empathy, if we don&rsquo;t strive to truly put ourselves in another person&rsquo;s shoes, we cannot truly serve the market.</li></ul> 


&quot;We are at our best when we stay true to our Core Values.&quot; 
~ Simon Taylor, CEO 


What We Offer: 

Come work for one of CRN&rsquo;s &ldquo;Cloud 100 Companies for 2026&rdquo;. At HYCU you&rsquo;ll have the opportunity to build your career with a &ldquo;Visionary&rdquo; B2B SaaS company from Gartner&rsquo;s Magic Quadrant for Enterprise BackUp. HYCU provides an excellent benefits package including Medical, Dental, Vision, Life Insurance, 401K match, generous time off, and more. We offer career development programs and an inclusive global culture. All our employees participate in our equity program. 


Pay Transparency

The anticipated cash compensation range for this position is $125,000 - $160,000 annually. The cash compensation package includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HYCU's bonus plan for eligible roles. In addition to cash compensation, all roles are eligible to participate in HYCU&rsquo;s equity plan and benefits program. Individual compensation packages are determined by a combination of factors unique to each candidate, including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for the position across all US locations. Actual compensation may deviate from this range based on experience, skills and qualifications. 
Equal Opportunity Employer

HYCU is an equal opportunity employer and is committed to providing a workplace free from discrimination and harassment. We do not discriminate on the basis of race, color, religion, religious creed, national origin, ancestry, sex, pregnancy, childbirth or related medical conditions, sexual orientation, gender identity or expression, age, disability, genetic information, marital status, military or veteran status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws.</div>

Customer Success Engineer

Wonder

<div>About Grubhub
At Grubhub, we champion restaurants from coast to coast. Restaurants sit at the heart of communities. It&rsquo;s our mission to strengthen their roots, deepen their connections, and increase the positive impact they have on people and society.
Grubhub, part of Wonder, delivers the best local, authentic cuisine right to diners&rsquo; doors&mdash;and new customers and billions in revenue to local businesses. Featuring over 375,000 merchants in over 4,000 cities nationwide, our innovative technology, user-friendly platforms, and streamlined delivery capabilities have made us an industry leader in the world of online food ordering.
Since we opened our doors in 2004, Grubhub has been opening doors all across the country. Bakery doors in Hyde Park, jibarito joint doors in Queens, and doors of opportunity all across the country. Join our team and help us open more.
About the Opportunity
Are you a highly motivated and enthusiastic recent college graduate or early-career professional looking to launch a career in Client Success and sales? This is a fantastic opportunity to join the Grubhub team in a role where you'll contribute directly to our growth.
We're looking for a sharp, ambitious go-getter who is eager to learn, build relationships, and thrive in a fast-paced, dynamic startup environment. You'll support and help manage a portfolio of our corporate clients, ranging from all industries, who rely on Grubhub for their employee meal programs and benefits. You will play a central supporting role in managing relationships and helping to expand programs as companies redefine their office and remote meal strategies.
The Impact You Will Make<ul><li>
Support revenue growth and client retention with strategic upsell and cross-sell opportunities within a dedicated account portfolio. Part of the role will also focus on identifying and qualifying expansion opportunities to drive pipeline growth, acting as a lead generation engine for the Client Success Growth team.</li><li>
Direct Client Engagement: Devote 25% of the work week to live stakeholder interactions. Responsibilities include managing inbound requests, facilitating scheduled growth meetings, and conducting in-person visits to maintain a robust partnership and opportunity pipeline.</li><li>
Act as a client support specialist, ensuring clients have a seamless and positive experience, quickly escalating and assisting in the resolution of any concerns.</li><li>
Become a product expert to answer client questions and provide guidance on how to best use the Grubhub platform to meet their needs.</li><li>
Assist in client program optimization, leveraging data and internal resources to identify and present opportunities for clients to maximize the value of their Grubhub partnership.</li><li>
Collaborate effectively with internal teams (Sales, Product, and Support) to ensure a smooth client journey from initial setup through continued service.</li></ul>
What You Bring to the Table<ul><li>
1 year of professional experience in a customer-facing role (e.g., sales, account management) OR a recent Bachelor&rsquo;s degree from an accredited university.</li><li>
Demonstrated drive, enthusiasm, and a strong desire to start a career in B2B Client Success or sales.</li><li>
Exceptional verbal and written communication and interpersonal skills.</li><li>
A proven ability to manage multiple tasks and priorities in a quick-moving environment.</li><li>
Strong problem-solving skills and a proactive, &quot;can-do&quot; attitude.</li><li>
Aptitude for learning and leveraging data to inform decisions.</li><li>
Experience with CRM systems (e.g., Salesforce) or a demonstrated ability to quickly learn new software tools.</li><li>
Ability to travel for in-person client meetings as required</li></ul>
As a matter of company policy, Wonder does not sponsor applicants for employment visa status for this role.
Our hybrid model requires 3 days a week in the office. That said, many team members choose to come in more often to take advantage of in-person collaboration and connection. You're welcome&mdash;and encouraged&mdash;to be in the office up to 5 days a week if it works for you.
#LI-Hybrid
Chicago: Base $54,400 - $68,000 TTC $64,000 - $80,000
Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience.
Benefits
We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed.
A Final Note
At Wonder, we build the best teams by hiring with an objective lens &mdash; evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility. If you need an accommodation during the interview process, please let your recruiter know.
We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information about your candidacy.</div>

Associate Client Success Manager

The Dinerstein Companies

<div>Are you ready to be the cornerstone of our community, managing operations and fostering connections that transcend the basic introductions? If you're passionate about people and property, this is the role you've been waiting for! 
 
As one of the nation&rsquo;s largest multi-family and student housing community developers, The Dinerstein Companies has completed over 75,000 multi-family apartments and 44,000 student housing beds in 26 states. TDC is an integrated company specializing in the development, construction, and property management of the nation&rsquo;s finest apartment communities, with over sixty years in business. Whether it&rsquo;s luxury mid-rise, high-rise residences or the most innovative off-campus student housing, TDC has the experience, expertise, and reputation for developing premier apartment communities. 
 
We are an experienced company. Not a management company. We wake up daily with a renewed mission towards genuine hospitality and authentic care. We seek to build and encourage relationships that create lasting memories. People will know why we love our work by how they feel after each encounter with our team and our communities. The extra degree of customer service makes all the difference. TDC looks for dynamic individuals eager to be the face of our company, brand, and property in our markets. Team members should embody the Core Values of The Dinerstein Companies.
 
 
As the Assistant Manager, you will play a critical role in our community. You will have the mojo and constantly work to improve our community&rsquo;s operations. You will wear many hats and understand the general workings of an apartment community from the ground up. You will deliver top-notch service to all our clients and residents. You will be expected to work accurately, effectively, and efficiently.
 
 
As our Assistant Community Manager, you will be expected to:<ul><li>
Process renter&rsquo;s applications for approval.</li><li>
Address matters involving residents and their needs.</li><li>
Contribute to the community's success by maintaining all aspects of bookkeeping and general administrative responsibility in the office.</li><li>
Handle all AR.
</li><li>Help ensure that invoices are processed (manager specific).</li><li>
Maintain and review individual resident lease file documents for accuracy.</li><li>
Ensure vendor documents meet compliance requirements.</li><li>
Reconcile property accounts monthly.</li><li>
Process move-ins and move-outs.</li><li>
Leasing activity - phone calls, emails, touring, and leasing apartments.</li><li>
Follow up on delinquent accounts.</li></ul>
To thrive, you should have:<ul><li>
2 years of experience as an Assistant Manager or Bookkeeping role in multifamily housing.</li><li>
Prior experience with affordable/income-restricted and high-end communities is a plus.</li><li>
Knowledge of generally accepted accounting principles.</li><li>
High school diploma or GED certificate.</li><li>
Must meet company background investigation, credit screening, and drug screening.</li><li>
Valid driver&rsquo;s license.</li></ul>
Best-in-Class Benefits and Perks: 
We value our employees&rsquo; time and efforts. Our commitment to your success is enhanced by competitive compensation and an extensive benefits package including:<ul><li>
Comprehensive health coverage: Medical, dental, and vision insurance provided.</li><li>
Robust retirement planning: 401(k) plan available with employer matching.</li><li>
Financial security: Life and disability insurance for added protection.</li><li>
Flexible financial options: Health savings and flexible spending accounts are offered.</li><li>
Well-being and work-life balance: Paid time off, flexible schedule, and remote work choices provided.</li></ul>
Plus, we work to maintain the best environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where everyone feels encouraged to contribute to our processes, decisions, planning, and culture. 
 
Apply Today! 
Are you ready to be the driving force behind our community, where connections flourish, neighbors become friends, and the sense of home is palpable? Take the first step in joining us by submitting your resume to: 
 
We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law</div>

Assistant Community Manager

Enova International

<div>We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. #BI-Hybrid #LI-Hybrid

About the role:

As a Customer Service Supervisor, your primary responsibility is to oversee the day to day functions of a team of call center representatives. You will teach, train, and mentor representatives in a fast-paced environment to ensure success and a quality customer experience. You will also ensure the team is aiming for maximum efficiency and overall effectiveness. This role will report to the Department Manager.

Responsibilities:
<ul>
<li>Manage metrics, performance criteria, policies and procedures to continuously improve representative's productivity</li>
<li>Review quality assurance reports, customer survey responses and error reports and provide coaching to representatives to ensure they are creating the expected customer experience</li>
<li>Conduct one-on-one meetings, weekly meetings, coaching sessions, and performance reviews in a timely manner</li>
<li>Identify trends and recommend appropriate solutions to improve performance and drive engagement</li>
<li>Assist with new hire interviews, hiring decisions and manage the onboarding process for all new hires within your function</li>
</ul>
Requirements:
<ul>
<li>3 years of leadership experience in related capacity</li>
<li>Experience within the financial industry and/or loan operations</li>
<li>Excellent written and verbal communication skills</li>
<li>Ability to coach, train, and motivate employees and evaluate their performance</li>
<li>Capable of remaining calm under pressure and navigating tense situations, especially during busy hours</li>
</ul>
Compensation:

This position includes various levels within our career ladder. The actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the ranges shown.

Budgeted annual salary ranges:
<ul>
<li>Supervisor II: $51,000 to $57,000</li>
<li>Supervisor III: $60,000 to $71,600</li>
</ul>
Additional compensation for this role may include a bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here.<div>
Benefits &amp; Perks:
<ul>
<li>Our hybrid roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This schedule fosters collaboration, team connection, and strategic planning, enhancing communication and effectiveness to drive results.</li>
<li>Health, dental, and vision insurance including mental health benefits</li>
<li>401(k) matching plus a roth option (U.S. Based employees only)</li>
<li>PTO &amp; paid holidays off</li>
<li>Sabbatical program (for eligible roles)</li>
<li>Summer hours (for eligible roles)</li>
<li>Paid parental leave</li>
<li>DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)</li>
<li>Employee recognition and rewards program</li>
<li>Charitable matching and a paid volunteer day&hellip;Plus so much more!</li>
</ul>
About Enova

Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus&trade;platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks&mdash;in order to create accessible credit for millions.

Being a values-driven organization is at the core of Enova's success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova's values and culture here.

It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click here to review our California Privacy Policy for Job Applicants.</div></div>

Customer Service Supervisor (Hybrid)

Explore 272+ Customer success manager in Chicago this April. Find roles across top companies and apply now to boost your career.