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customer success manager

Travelport

<div><p>Customer Success Manager | Egypt
</p><p><b>Travelport is a place of opportunity. It&rsquo;s our incredible team that makes our company great &ndash; our people drive our winning culture.
</b></p><p><b>What&rsquo;s Travelport?
</b></p><p>Travelport is a worldwide travel retail platform that provides easy ways for businesses like airlines, hotels, and car rental companies to connect through personalized content to agencies and travelers. The world is changing, and our industry must change with it. We&rsquo;re leading the change; we are the change.
</p><p>We are on a mission to power the future of travel; come join us.
</p><p><b>What does a great Customer Success Manager do?
</b></p><p>In this role, you&rsquo;ll play a key part in strengthening the operational relationship with a wide range of airline collaborators. By understanding their needs and addressing challenges with urgency and care, you&rsquo;ll help create a smooth and productive experience that supports mutual success. Your contribution will extend to enhancing brand presence and content visibility, helping airlines stand out in the market. You'll work in close coordination with commercial teams to uncover opportunities for deeper collaboration, all while staying connected to local market dynamics through close engagement with internal stakeholders-keeping operations aligned, efficient, and always moving forward.
</p><p><b>Responsibilities include:
</b></p><ul><li>Provide effective operational support to a portfolio of Airline Partners, ensuring partner requirements and issues are understood, addressed or escalated in a timely manner.
</li><li>Build and implement operational plans for Enterprise and Regional Partners within the portfolio, supporting the delivery of business goals.
</li><li>Maintain excellent relationships with key individuals within the customer organization.
</li><li>Own Rich Content and Branding onboarding and support for a portfolio of Airline Partners.
</li><li>Work closely with the Air Travel Partners Commercial team to drive continued growth by delivering increased partner value through existing products and services and the adoption of new offerings.
</li><li>Collaborate with Travelport agency and operator teams to develop an understanding of local market requirements and challenges.
</li><li>Communicate any airline operational issues to internal stakeholders that may be impacted and prioritize resources accordingly.
</li></ul><p><b>Who we are looking for in this role:
</b></p><ul><li>Degree-level education
</li><li>Airline and/or GDS experience preferable
</li><li>3+ years proven track record of successful customer relationship management and customer service
</li><li>Experience in direct responsibility for operational support
</li><li>Fluent written and spoken English, additional languages an advantage (such as Arabic)
</li></ul><p><b>Our ambition is to hire for potential not just experience, and you&rsquo;re likely to succeed if you:
</b></p><ul><li>Are always ready to give it your all and deliver high quality work
</li><li>Are excited to use your creativity and innovative thinking to try new things
</li><li>Take responsibility and own your work
</li><li>Are courageous and ambitious to challenge what&rsquo;s been done before
</li></ul><p><b>Interested? We&rsquo;d love for you to get in touch!*
</b></p><p><i>*Please note that if your application is progressed, you may be asked to complete a self-recorded video interview, at a time that works best for you. This is your chance to bring your skills &amp; experience to life in your own words and style. Ensure you keep an eye on your junk folder just in case our invitation finds its way there.<br>
</i></p><p></p><p><i>We are an equal opportunities employer and will consider all qualified applicants purely on their skills and abilities. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if needed.</i></p></div><p></p>

Customer Success Manager

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 Customer Success Manager | Egypt
 <br/>
 <br/>
 <strong>
  Travelport is a place of opportunity. It&rsquo;s our incredible team that makes our company great &ndash; our people drive our winning culture.
  <br/>
  <br/>
 </strong>
 <strong>
  What&rsquo;s Travelport?
  <br/>
  <br/>
 </strong>
 Travelport is a worldwide travel retail platform that provides easy ways for businesses like airlines, hotels, and car rental companies to connect through personalized content to agencies and travelers. The world is changing, and our industry must change with it. We&rsquo;re leading the change; we are the change.
 <br/>
 <br/>
 We are on a mission to power the future of travel; come join us.
 <br/>
 <br/>
 <strong>
  What does a great Customer Success Manager do?
  <br/>
  <br/>
 </strong>
 In this role, you&rsquo;ll play a key part in strengthening the operational relationship with a wide range of airline collaborators. By understanding their needs and addressing challenges with urgency and care, you&rsquo;ll help create a smooth and productive experience that supports mutual success. Your contribution will extend to enhancing brand presence and content visibility, helping airlines stand out in the market. You'll work in close coordination with commercial teams to uncover opportunities for deeper collaboration, all while staying connected to local market dynamics through close engagement with internal stakeholders-keeping operations aligned, efficient, and always moving forward.
 <br/>
 <br/>
 <strong>
  Responsibilities include:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provide effective operational support to a portfolio of Airline Partners, ensuring partner requirements and issues are understood, addressed or escalated in a timely manner.
  </li>
  <li>
   Build and implement operational plans for Enterprise and Regional Partners within the portfolio, supporting the delivery of business goals.
  </li>
  <li>
   Maintain excellent relationships with key individuals within the customer organization.
  </li>
  <li>
   Own Rich Content and Branding onboarding and support for a portfolio of Airline Partners.
  </li>
  <li>
   Work closely with the Air Travel Partners Commercial team to drive continued growth by delivering increased partner value through existing products and services and the adoption of new offerings.
  </li>
  <li>
   Collaborate with Travelport agency and operator teams to develop an understanding of local market requirements and challenges.
  </li>
  <li>
   Communicate any airline operational issues to internal stakeholders that may be impacted and prioritize resources accordingly.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Who we are looking for in this role:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Degree-level education
  </li>
  <li>
   Airline and/or GDS experience preferable
  </li>
  <li>
   3+ years proven track record of successful customer relationship management and customer service
  </li>
  <li>
   Experience in direct responsibility for operational support
  </li>
  <li>
   Fluent written and spoken English, additional languages an advantage (such as Arabic)
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Our ambition is to hire for potential not just experience, and you&rsquo;re likely to succeed if you:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Are always ready to give it your all and deliver high quality work
  </li>
  <li>
   Are excited to use your creativity and innovative thinking to try new things
  </li>
  <li>
   Take responsibility and own your work
  </li>
  <li>
   Are courageous and ambitious to challenge what&rsquo;s been done before
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Interested? We&rsquo;d love for you to get in touch!*
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Please note that if your application is progressed, you may be asked to complete a self-recorded video interview, at a time that works best for you. This is your chance to bring your skills &amp; experience to life in your own words and style. Ensure you keep an eye on your junk folder just in case our invitation finds its way there.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  We are an equal opportunities employer and will consider all qualified applicants purely on their skills and abilities. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if needed.
 </em>
</div>


LSEG (London Stock Exchange Group)

<div><div>Position Summary</div><div>
This is a post-sales role which drives commercial value creation through adoption of Risk solutions purchased by the customer to achieve revenue retention and customer engagement. The Customer Success Manager plays a key role in enhancing customer experience by leveraging a network of experts across LSEG and ensuring customers&rsquo; business objectives are achieved though full utilization of solutions into the daily workflow of end-users.</div><div></div><div>
Role Responsibilities</div><ul><li><div>
Drives Customer Value: Actively identifies opportunities to enhance customer outcomes and deliver measurable value for LSEG, including language-specific support initiatives.</div></li><li><div>
Operational Insight &amp; Risk Awareness: Participates in regular reviews of renewal opportunities and operational dashboards to monitor account health and flag potential risks.</div></li><li><div>
Personal Engagement: Builds rapport across varied customer personas, tailoring communication and support to meet diverse needs.</div></li><li><div>
Needs-Based Solutioning: Coordinates with internal teams to align LSEG solutions with customer challenges, including workflow optimisation and shared mailbox best practices.</div></li><li><div>
Market Awareness: Considers regional market dynamics and customer feedback to inform engagement strategies.</div></li><li><div>
Internal Collaboration: Shares customer insights and feedback with product and account teams, contributing to Quarterly Connect presentations and strategic planning.</div></li><li><div>
Promote insights relevant to customers&rsquo; workflow and act as a voice of the customer internally, feeding back their experiences</div></li><li><div>
Provide access to the customer and act as &lsquo;quarterback&rsquo; to ensure LSEG delivers on sales commitments</div></li><li><div>
Shepherd customers to support channels available as part of the value LSEG provides</div></li><li><div>
Develop and execute retention strategies as part of the customer success plan for accounts, in conjunction with Account Managers</div></li><li><div>
Identify and investigate opportunities to raise to Account Manager for action and share insights to aid the sales process</div></li></ul><div></div><div>
Qualifications and Experience Required</div><div>
Proficiency in French and English language is required</div><div>
Fluency in Italian or Arabic language is an advantage</div><div>
Required University degree or relevant work experience equivalent</div><div>
Strong Microsoft Office proficiency</div><div>
Strong problem-solving skills</div><div>
Agility to adapt and excel in a fast paced environment.</div><div>
Strong understanding of customers' business model</div><div>
Significant Product and Workflow Expertise (e.g. knowledge of financial modeling, excel, MS Office); knowledge of trading floor tech/ data apps</div><div>
Strong customer service skills</div><div>
Others: Presentation skills (verbal &amp; written); Strong interpersonal skills; ability to organize and execute a sales plan; ability to use MIS systems</div><div>
Training or related experience preferred</div><div>
College/ university degree or relevant work experience equivalent required</div><div></div><div>
Why Join Us?<br>
A Diverse and Inclusive Workforce: an ability to work within a global, diverse and inclusive company with 300 years heritage and 25,000 people; We have a variety of Inclusion Networks who are a powerful lever of belonging, Plus an Employee Referral Bonus Scheme<br>
Constant Learning: 90 Day On-Boarding Program, e-learning platform, a range of workshops, Access to real-time economic data<br>
Professional Development: Quarterly Connects to ensure you meet your Goals &amp; Objectives<br>
Focus on Wellbeing ; A hybrid working model, we promote physical health and provide access to Mental Health Support, private medical healthcare, corporate pension plan, Daily &quot;Me Hour&quot;, Annual wellness allowance<br>
Make An Impact: 2 Volunteer Days a Year to Help Make the World a Better Place, Matched Fundraising</div><div></div><div>
Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.</div><div></div><div>
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.</div><div></div><div>
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.</div><div></div><div>
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.</div><div></div><div>
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone&rsquo;s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.</div><div></div><div>
You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.</div><div></div><div>
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.</div><div></div><div>
Please take a moment to read this <div>privacy notice</div> carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it&rsquo;s used for, and how it&rsquo;s obtained, <div>your rights and how to contact us as a data subject</div>.</div><div></div><div>
If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.</div></div>

Customer Success Manager with French

Flairstech

<div><div><div><div><p><b>Requirements and responsibilities</b></p><div><h1 class="jobSectionHeader"><b>
Job Description:</b></h1><br>
<p></p><ul><li>
Develops Healthy Customer Relationship.</li><li>
Acts as a Customer Advocate and point of contact.</li><li>
Upsell services and products with the brand image and achieves expansion targets.</li><li>
Review customer complaints and concerns and seek to improve the customer experience.</li><li>
Achieve a financial target based on customer retention and products and services expansion.</li><li>
Drive Customer Success outcomes by driving adoption and increasing active usage.</li><li>
Conduct periodic touch points to measure customer satisfaction and product deployment levels.</li><li>
Proactively review customer consumption VS purchase to help customers optimize their investment.</li><li>
Drive Customer Success outcomes by driving adoption and increasing active usage.</li><li>
Work with internal cross-functional counterparts in Sales, Product, Engineering and Professional Services to evolve, scale and mature our customers</li><li>
Maintain customer satisfaction by removing roadblocks, and influencing product roadmaps in support of our existing customers</li><li>
Work with customer to programmatically measure success &amp; operationalize business cadence through regular communication along with thoughtful Quarterly Business Reviews</li><li>
Develop services plan, and overall services alignment, to drive appropriate levels of enablement and adoption for long term growth and consumption of products</li><li>
Partner with internal Account team on cross-sell, up-sell and renewal opportunities</li><li>
Collaborate with peers to share best practices on Adoption, Enablement &amp; Change Management</li><li>
Share customer success stories &amp; related ROI</li></ul><p></p><p><br>
Requirements:</p><br>
<p></p><ul><li>
Demonstrated ability to negotiate contracts and close deals.</li><li>
Exceptional communication and interpersonal skills.</li><li>
Extremely detail-oriented, thrives in an ambiguous, and at times, fast-paced environment.</li><li>
Strong organizational skills Able to multitask, prioritize tasks.</li><li>
Experienced with CRM tools</li><li>
1-3 years experience as CSM, Account Manager or Sales roles in the tech field.</li><li>
Able to speak confidently with C-level associates as well as technical personnel.</li><li>
Fluent in English, verbal and written, additional languages will be a plus.</li></ul></div></div></div></div></div><div></div>

Customer Success Representative

Koenig Solutions Ltd

<p><b>Job Title</b>: Business Development Manager (Inside Sales / B2B Sales)</p><p><b>Location</b>: Permanent Work From Home<br/><b>Company</b>: Koenig Solutions Pvt. Ltd.<br/><b>Industry</b>: IT Training &amp; Certification<br/><b>VISA Status</b> - Resident</p><p><b>Job Role Summary</b></p><p>We are seeking a high-performing, target-driven <b>Business Development Manager </b>with experience in B2B/B2C/IT/Cloud Sales. The ideal candidate will manage global client relationships, drive lead conversion, and contribute to revenue growth while ensuring excellent customer satisfaction.</p><p><b>Key Responsibilities</b></p><ul><li>Convert qualified leads into customers and identify upselling opportunities.</li><li>Understand customer needs and provide tailored IT training solutions.</li><li>Conduct research on accounts and identify key stakeholders.</li><li>Build long-lasting client relationships and provide consistent follow-ups.</li><li>Collaborate with internal teams to drive customer success initiatives.</li><li>Mentor or support team members as needed.</li><li>Contribute to Koenig&rsquo;s automation initiatives through suggestions and testing.</li></ul><p><b>Requirements</b></p><ul><li>Proven experience in inside sales or customer success (preferably in IT training).</li><li>Strong communication skills &ndash; verbal and written.</li><li>Ability to influence and build credibility across all levels of the organization.</li><li>Goal-oriented, self-motivated, and creative.</li><li>Comfortable with CRM tools and automation platforms.</li><li>Ability to work independently in a remote setup.</li></ul><p><b>Mandatory Requirement</b></p><p><b>Fluency in Arabic and English (both spoken and written) is a must.</b><br/>This role involves global client interaction, including customers from the Middle East and North Africa regions.</p><p><b>Why Join Koenig?</b></p><ul><li>Work with Fortune 500 clients</li><li>Learn alongside skilled professionals</li><li>Best-in-industry compensation</li><li>Work-from-home flexibility</li><li>Exposure to global markets and diverse cultures</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>How much experience you have selling IT Training courses.</li></ul>

Business Development Manager (BDM - Inside Sales / B2B Sales)

Husky Injection Molding

<p></p><div><div><div><div><p>At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.</p><p>
Husky TechnologiesTM has a strong foundation built on innovation, close customer relationships and a unique culture and values. We are dedicated to offering our customers the highest quality products and services and are looking for people with the inspiration and talent to develop with us as we pursue our ambitious growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers who seek differentiation through solutions that provide speed, flexibility and maximum productivity. This capability is at the core of our mission and competitive strategy.</p><p>
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with &ndash; and be challenged by &ndash; a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a company taking on new challenges and for the right people this means exceptional career development opportunities, the chance to be part of a team that is the best in the world at what we do and the experience that comes from working in an environment that demands constant transformation and innovation.</p><p>
Husky TechnologiesTM is an exciting company with tremendous potential. We have a great team and great expectations. If you are attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive contribution &ndash; then we want you to join the Husky TechnologiesTM team!</p><p></p><p><b><br>
Job Description</b></p><p>
As a Customer Program Manager with an engineering background, you will act as the technical liaison for clients who have service contracts. Your primary responsibilities will involve overseeing the contract lifecycle from planning and implementation to sustainment, ensuring all contractual commitments, including key performance indicators (KPIs) such as availability, cycle time, cavitation, quality, energy consumption and resin usage, are met or exceeded.</p><p></p><p><b><br>
Key Responsibilities:</b></p><ul>
<li>Lead the contract planning process, ensuring successful implementation and ongoing management to meet stated KPIs.</li>
<li>Collaborate with cross-functional teams within the organization to consistently maintain contract commitments.</li>
<li>Manage all contract-related activities and services, ensuring timely completion according to predefined schedules and efficient execution.</li>
<li>Document and define all services included in the contract, ensuring they are scheduled and recorded in the appropriate Husky systems.</li>
<li>Oversee customer expectations to align with contract objectives and goals, ensuring customer satisfaction and managing contract renewals.</li>
<li>Plan and schedule contract milestones using appropriate tools and be accountable for the delivery of these milestones.</li>
<li>Generate and present progress reports, presentations, and other contract documentation both internally and to the customer.</li>
<li>Coordinate all activities related to contract implementation and ongoing processes, acting as the primary point of contact for both internal teams and customers.</li>
<li>Lead weekly calls with customers to manage relationships and escalate issues as necessary.</li>
<li>Schedule upcoming work with Field Service teams, ensuring seamless completion.</li></ul><p>
 <b>Qualifications</b></p><ul>
<li>Experience in a preform or plastics manufacturing environment with a strong understanding of operational KPIs.</li>
<li>A Post-Secondary Mechanical Engineering degree or equivalent, with a minimum of 3-5 years' experience in operations or technical project management.</li>
<li>Proven project management experience and engineering work experience, enabling technical discussions and problem-solving with customers.</li>
<li>Specific expertise in injection molding technology and various applications (e.g., PET, Thin wall, Closures, Multilayer).</li>
<li>Customer-focused with excellent communication skills, capable of delivering technical reports and resolving issues in collaboration with internal teams.</li>
<li>Strong organizational, negotiation, and project management skills, with proficiency with various tools such as Power Point, Excel (Pivot Table and Data Model), PowerBI, and SharePoint.</li>
<li>Knowledge of Service and customer issue resolution, ERP Systems (e.g. SAP, BaanLN, etc.) and ability to follow the 8D methodology.</li>
<li>Sales-oriented with the ability to assess business requirements and a continuous improvement mindset.</li>
<li>This role requires a blend of technical competency, project management expertise, and customer-centric focus to ensure seamless service delivery and client satisfaction.</li>
<li>Fluent in Arabic and English</li></ul><p>
#LI-Remote</p><p></p><p><br>
Husky TechnologiesTM offers a competitive compensation and benefits package and excellent opportunities for growth and advancement. We are committed to equal employment opportunity and respect, value and welcome diversity in our workplace. Husky TechnologiesTM also values being a great place to work and strives to maintain a safe workplace. No agency or telephone inquiries please.</p></div></div></div></div>

Customer Program Manager - Egypt (m/f/d)

DocuSign

<div><h2 class="jobSectionHeader"><b>Company Overview</b></h2><div><br>
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people&rsquo;s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign&rsquo;s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).</div><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>What You'll Do</b></h2><p><br>
The Docusign Renewal Specialist (RS) is a high impact position, responsible for owning and executing a portfolio of renewal contracts in an assigned territory. The ideal Renewal Specialist is an experienced professional with a full understanding of the SaaS contracting space. They will resolve a wide range of issues in creative ways. They are responsible for minimizing financial attrition, locking in favorable terms with our clients, identifying growth and providing insights to the business that improve future outcomes. Renewal Managers are responsible for ensuring maximum financial results for Docusign while strengthening partnerships with existing customers.</p><p></p><p><br>
This position is an individual contributor role reporting to a Senior Manager, Customer Success Account Management.</p><p></p><div><p><b><br>
Responsibility</b></p></div><ul><li><p>
Own and implement win/win negotiation strategies for a high quantity of renewals that enhance contract value while protecting and improving customer trust</p></li><li><p>
Increase account growth by playing a role on the account team, helping to identify incremental opportunities upon contract renewal</p></li><li><p>
Maintain and update a rolling forecast of your territory and communicate any renewal risk to internal resources in order to develop resolution strategies</p></li><li><p>
Collaborate with internal resources such as Account Executives, Customer Success, Pricing, Legal, Revenue Operations and Product Management to develop strategies for upcoming renewals</p></li><li><p>
Work on problems of diverse scope where analysis of data requires evaluation of identifiable factors</p></li><li><p>
Follow and adhere to best practices for all internal processes including, Opportunity Management, Data Quality &amp; Accuracy, CRM Hygiene, Quotes and Forecasting</p></li><li><p>
Achieve financial and strategic revenue, bookings and billings targets</p></li><li><p>
Evaluate your portfolio to prioritize time to render the most favorable outcomes</p></li><li><p>
Leverage customer data and behavior to assess the health of each renewal</p></li></ul><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>Job Designation</b></h2><div><p><b><br>
Remote:</b></p>
Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.</div><div></div><div><p><br>
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.</p></div><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>What You Bring</b></h2><div><p><b><br>
Basic</b></p></div><ul><li>
1+ years of experience within Renewal Management, Account Management or Customer Success
</li><li>Bachelor&rsquo;s degree
</li><li>Fluent in English French</li></ul><div><p><b>
Preferred</b></p></div><ul><li>
2+ years of experience within Renewal Management, Account Management or Customer Success, ideally within SaaS offerings
</li><li>Strong negotiation skills with experience driving contracts to completion on time
</li><li>Ability to demonstrate a strategic mindset to enable persuasive value conversations with customers at an executive level
</li><li>Experience in quota carrying sales role with proven achievement
</li><li>Strong process management, financial acumen, and contractual engineering skills</li><li>
Ability to react and adapt to potential rapid shifts in priorities
</li><li>Strong level of urgency, organization, and prioritization skills</li><li>
Ability to project-manage the renewal cycle, pulling in necessary resources</li></ul><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>Life At Docusign</b></h2><div><p><b><br>
Working here</b></p></div><div>
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what&rsquo;s right, every day. At Docusign, everything is equal.</div><div></div><div><br>
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you&rsquo;ll be loved by us, our customers, and the world in which we live.</div><div></div><div><p><b><br>
Accommodation</b></p></div><div>
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.</div><div></div><div><br>
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.</div></div><p></p>
<br><div><h3 class="jobSectionHeader"><b>Our global benefits</b></h3>
<div></div><div><div><div><h4 class="jobSectionHeader"><b>Paid time off</b></h4>
<div>Take time to unwind with earned days off, plus paid company holidays based on your region.</div>
</div></div><div></div><div><div><h4 class="jobSectionHeader"><b>Paid parental leave</b></h4>
<div>Take up to six months off with your child after birth, adoption or foster care placement.</div>
</div></div><div></div><div><div><h4 class="jobSectionHeader"><b>Full health benefits</b></h4>
<div>Options for 100% employer-paid health plans from day one of employment.</div>
</div></div><div></div><div><div><h4 class="jobSectionHeader"><b>Retirement plans</b></h4>
<div>Select retirement and pension programs with potential for employer contributions.</div>
</div></div><div></div><div><div><h4 class="jobSectionHeader"><b>Learning &amp; development</b></h4>
<div>Grow your career with coaching, online courses and education reimbursements.</div>
</div></div><div></div><div><div><h4 class="jobSectionHeader"><b>Compassionate care leave</b></h4>
<div>Paid time off following the loss of a loved one and other life-changing events.</div></div></div></div></div>

Renewal Specialist - French Speaking

Explore 1812+ Customer success manager in Egypt this November. Find roles across top companies and apply now to boost your career.

1812 customer success manager jobs IN Egypt

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Renewal Specialist - French Speaking