customer success manager

Herbiotics health care

We&rsquo;re Hiring: Customer Success ManagerHerbiotics Health Care is looking for a skilled and confident Female Call Center Manager to lead our customer support team. If you have strong leadership abilities, excellent communication skills, and experience in managing call center operations, we&rsquo;d love to hear from you.Location : Susan Road FaisalabadKey Responsibilities:<ul><li>Manage and supervise daily call center operations</li><li>Train, guide, and monitor team performance</li><li>Ensure high-quality customer service and satisfaction</li><li>Handle difficult calls and solve customer concerns</li><li>Maintain reports and improve operational efficiency</li></ul>Requirements:<ul><li>Proven experience in a call center or similar role</li><li>Strong leadership and team management skills</li><li>Excellent communication and problem-solving abilities</li><li>Ability to work in a fast-paced environment</li></ul>Apply Now: Send your CV to HR@herbiotics.com.pk Contact: 0309-8845665Job Type: Full-timeWork Location: In person

Customer Success Manager

Levi Strauss & Co.

<div>
 Levi Strauss &amp; Co. isn't your typical retailer. We've been pushing boundaries since 1873, inventing the blue jean, redefining khakis, and breaking barriers with size-inclusive activewear. We champion sustainability and ethical practices. Our brands (Levi's&reg;, Dockers&reg;, Beyond Yoga&reg;) stand for freedom and self-expression.
 
 
 Assistant Store Manager is an integral part of the store management team by developing the store team and contributing to the successful implementation of strategies and operational excellence that ensure brand equity, customer satisfaction and financial growth. Assumes responsibility for store in the absence of Store Manager and/or Associate Store Manager.
 
 
 
 We're looking for an Assistant Manager who shares our values:
 
 
 
 <ul>
 <li>
 Embraces Originality and Integrity: You share our passion for fashion and understand the importance of our brand heritage.
 </li>
 <li>
 Empathy for Customers and Co-workers: You add positivity to our store culture and play a part in driving a memorable experience for our employees and customers.
 </li>
 <li>
 Demonstrate Courage: We lead with our values. You feel supported to make decisions and lead by example. You are a role model and aspire for more.
 </li>
 <li>
 Drives Performance: You're results-oriented and support the team.
 
 
 </li>
 </ul>
 
 You'll support the leadership team to success:
 
 
 
 <ul>
 <li>
 Growing Sales: Implement strategies to grow sales and analyze data to drive revenue growth.
 </li>
 <li>
 Be a coach: Mentor and motivate team members by providing guidance and leading by example.
 </li>
 <li>
 Operational Excellence: Oversee daily operations to ensure efficiency and uphold high standards.
 </li>
 <li>
 Customer Focus: Provide outstanding customer service and create a welcoming shopping environment.
 
 
 </li>
 </ul>
 
 The role requires someone who:
 
 
 
 <ul>
 <li>
 3+ years retail leadership experience and proven skills in coaching and training; exhibits discretion, professional judgement, tact and diplomacy.
 </li>
 <li>
 You are a collaborative role model exhibiting behaviors aligned with company culture.
 </li>
 <li>
 Complies with all Levi's&reg; Stores policies, procedures, and programs, while able to follow directives of store management.
 </li>
 <li>
 Can handle heavy lifting (up to 40 lbs.) and constantly moving around, kneeling, carrying items, reaching overhead, and climbing ladders.
 
 
 </li>
 </ul>
 
 LOCATION
 
 
 
 Faisalabad, Pakistan
 
 
 
 FULL TIME/PART TIME
 
 
 
 Full time
 
 
 
 Current LS&amp;Co Employees, apply via your Workday account.
 
</div>

Assistant Store Manager

Bureau Veritas

<div><div><div>1 Roles and responsibilities: (Certification Sales Executive)</div><div><div><div><div>
Role Statement
</div><ul><li>This role involves identifying and targeting potential clients, developing and executing business development strategies, and ensuring customer satisfaction through exceptional service and support.</li><li>
The Sales Associate will also manage the sales pipeline, prepare compelling proposals, and work collaboratively with internal teams to enhance product offerings and customer experience, contributing to the overall success and growth of the company.</li><li>
He/She performs the job within the framework of the BV Quality Assurance System, BV HSE Requirements, the Code of Ethics and the BV Group policy.</li></ul></div></div><div> 
Responsibilities &amp; Accountabilities</div><div><div><div> 
The Associate Manager-sales is responsible for:</div><ul><li>
 Business Development for product portfolio. This includes commercial activities such as market Surveys.</li><li>
Assist the management in the identification, preparation, and submission of prequalification, express of interest, and offers.</li><li>
Identify &amp; manage large clients/opportunities / Key accounts.</li><li>
Cross Selling - leveraging BV service portfolio.</li><li>
Preparation of Quotations, in consultation with the Certification Lead Pakistan.</li><li>
Business Development activity; Visiting new and existing clients, Identification of new markets, and submission of weekly client interaction reports and project alerts to the manager concerned.</li><li>
Forwarding the consolidated reports to the product line leaders.</li><li>
Be a team player and coordinate with current team</li><li>
Maintain accurate records of sales activities, client interactions, and sales pipeline.</li><li>
Identify opportunities to cross-sell and upsell additional services to existing clients.</li><li>
Develop strategies to increase client engagement and retention.</li><li>
Ensure contracts are in compliance with company policies and regulations.</li><li>
Work closely with the marketing, technical, and operations teams to ensure seamless delivery of services.</li></ul></div><div></div><div> 
<ul><li>
Ensure implementation of QMS in responsibility corporate standards (e.g. Code of Ethics, BV Values, corporate identity, policies, procedures)</li><li>
To manage the sales force team (definition of sales objectives, incentives policy, back-office organization)
</li><li>Regular monitoring of sales opportunity pipeline &ndash; track leads and active proposals. Maintain visibility of sales actions using Salesforce</li><li>
To implement the commercial strategy as defined by country/PL Leaders
</li><li> To assess the market for new business opportunities.</li><li>
 To set/ review sales strategies to expand customer and activity base.</li><li>
Achieving the given sales &amp; revenue targets</li><li>
Highlighting business lead, and identifying business opportunities</li><li>
Participation / exhibiting in exhibitions</li><li>
Enhancing the clientele in Certification Services</li><li>
Develop and implement effective sales strategies to meet and exceed sales targets.</li><li>
Build and maintain strong relationships with key clients, understanding their needs and providing tailored solutions.</li><li>
Ensure high levels of customer satisfaction by providing exceptional service and support.</li><li>
Monitor market dynamics and competitor activities to adjust sales tactics accordingly.</li></ul></div></div><div></div><div> 
KPIs (to be amended if necessary) 
TECHNICAL COMPETENCIES</div><div> 
<ul><li>
Achieve Sales, and revenue as per business plan.</li><li>
Client relationship &ndash; Retention and Growth, To provide timely, and accurate feedback of Sales/Market strategy and performance.</li><li>
Account receivables.</li><li>
Compliance with internal and external guidelines, policies, and procedures.</li><li>
Internal and external customer service satisfaction (e.g. number of complaints), To collaborate with the Deputy manager GS to manage customer satisfaction.</li><li>
To demonstrate ethical and professional behaviours in line with BV Core Values</li></ul><ul><li>
Education: Bachelor's Degree or relevant. MBA will be advantage.</li><li>
Experience: Minimum 3 years of experience in sales</li><li>
Experience in the relevant field.
</li><li>Good communication and writing skills, Fluent in English.</li><li>
A team player.</li><li>
Strong ethics and integrity.</li></ul></div></div></div></div><div></div>

Certification Sales Executive (Faisalabad-Multan)

Bureau Veritas North America

<div>
 Your career is about more than building a resume &mdash; it&rsquo;s a chance to #LeaveYourMark. Guaranteeing quality, ensuring health and safety, mitigating risks and improving performance, as well as environmental protection and social responsibility&hellip;this is what Bureau Veritas is about. Join an inclusive, flexible and diverse company where you can thrive while positively contributing to transforming the world in which we live.
 
 
 #ShapingaWorldofTrust
 
 
 
 1
 
 
 Roles and responsibilities: (Certification Sales Executive)
 
 
 
 
 Role Statement
 
 
 
 <ul>
 <li>
 This role involves identifying and targeting potential clients, developing and executing business development strategies, and ensuring customer satisfaction through exceptional service and support.
 </li>
 <li>
 The Sales Associate will also manage the sales pipeline, prepare compelling proposals, and work collaboratively with internal teams to enhance product offerings and customer experience, contributing to the overall success and growth of the company.
 </li>
 <li>
 He/She performs the job within the framework of the BV Quality Assurance System, BV HSE Requirements, the Code of Ethics and the BV Group policy.
 
 
 </li>
 </ul>
 
 Responsibilities &amp; Accountabilities
 
 
 
 
 The Associate Manager-sales is responsible for:
 
 
 
 <ul>
 <li>
 Business Development for product portfolio. This includes commercial activities such as market Surveys.
 </li>
 <li>
 Assist the management in the identification, preparation, and submission of prequalification, express of interest, and offers.
 </li>
 <li>
 Identify &amp; manage large clients/opportunities / Key accounts.
 </li>
 <li>
 Cross Selling - leveraging BV service portfolio.
 </li>
 <li>
 Preparation of Quotations, in consultation with the Certification Lead Pakistan.
 </li>
 <li>
 Business Development activity; Visiting new and existing clients, Identification of new markets, and submission of weekly client interaction reports and project alerts to the manager concerned.
 </li>
 <li>
 Forwarding the consolidated reports to the product line leaders.
 </li>
 <li>
 Be a team player and coordinate with current team
 </li>
 <li>
 Maintain accurate records of sales activities, client interactions, and sales pipeline.
 </li>
 <li>
 Identify opportunities to cross-sell and upsell additional services to existing clients.
 </li>
 <li>
 Develop strategies to increase client engagement and retention.
 </li>
 <li>
 Ensure contracts are in compliance with company policies and regulations.
 </li>
 <li>
 Work closely with the marketing, technical, and operations teams to ensure seamless delivery of services.
 </li>
 <li>
 Ensure implementation of QMS in responsibility corporate standards (e.g. Code of Ethics, BV Values, corporate identity, policies, procedures)
 </li>
 <li>
 To manage the sales force team (definition of sales objectives, incentives policy, back-office organization)
 </li>
 <li>
 Regular monitoring of sales opportunity pipeline &ndash; track leads and active proposals. Maintain visibility of sales actions using Salesforce
 </li>
 <li>
 To implement the commercial strategy as defined by country/PL Leaders
 </li>
 <li>
 To assess the market for new business opportunities.
 </li>
 <li>
 To set/ review sales strategies to expand customer and activity base.
 </li>
 <li>
 Achieving the given sales &amp; revenue targets
 </li>
 <li>
 Highlighting business lead, and identifying business opportunities
 </li>
 <li>
 Participation / exhibiting in exhibitions
 </li>
 <li>
 Enhancing the clientele in Certification Services
 </li>
 <li>
 Develop and implement effective sales strategies to meet and exceed sales targets.
 </li>
 <li>
 Build and maintain strong relationships with key clients, understanding their needs and providing tailored solutions.
 </li>
 <li>
 Ensure high levels of customer satisfaction by providing exceptional service and support.
 </li>
 <li>
 Monitor market dynamics and competitor activities to adjust sales tactics accordingly.
 
 
 </li>
 </ul>
 
 KPIs (to be amended if necessary)
 
 
 
 
 TECHNICAL COMPETENCIES
 
 
 
 <ul>
 <li>
 Achieve Sales, and revenue as per business plan.
 </li>
 <li>
 Client relationship &ndash; Retention and Growth, To provide timely, and accurate feedback of Sales/Market strategy and performance.
 </li>
 <li>
 Account receivables.
 </li>
 <li>
 Compliance with internal and external guidelines, policies, and procedures.
 </li>
 <li>
 Internal and external customer service satisfaction (e.g. number of complaints), To collaborate with the Deputy manager GS to manage customer satisfaction.
 </li>
 <li>
 To demonstrate ethical and professional behaviours in line with BV Core Values
 </li>
 <li>
 Education: Bachelor's Degree or relevant. MBA will be advantage.
 </li>
 <li>
 Experience: Minimum 3 years of experience in sales
 </li>
 <li>
 Experience in the relevant field.
 </li>
 <li>
 Good communication and writing skills, Fluent in English.
 </li>
 <li>
 A team player.
 </li>
 <li>
 Strong ethics and integrity.
 </li>
 </ul>
</div>

Certification Sales Executive

Crumble Pakistan

Job Description &ndash; Trainee ManagerJob OverviewWe are looking for a motivated and detail-oriented Trainee Manager to support branch operations and develop leadership capabilities through structured on-the-job training. The role is designed to prepare candidates for future managerial responsibilities by providing exposure to daily branch operations, team coordination, customer service excellence, and inventory management within Crumble&rsquo;s production and retail environment.Key Responsibilities<ul><li>Assist Branch Manager and Shift Managers in overseeing daily branch operations.</li><li>Support staff supervision during shifts to ensure productivity, service quality, and operational efficiency.</li><li>Learn and implement company policies, SOPs, and operational standards.</li><li>Monitor cleanliness, hygiene, and safety compliance across production and retail areas.</li><li>Assist in inventory tracking, stock handling, and product availability management.</li><li>Support shift handover coordination to maintain smooth workflow continuity.</li><li>Help address customer concerns professionally and escalate issues when required.</li><li>Participate in staff coordination, attendance monitoring, and shift coverage planning.</li><li>Assist in tracking performance indicators such as sales targets, service standards, and operational KPIs.</li><li>Coordinate with central teams (HR, Operations, Supply Chain) when required.</li><li>Take initiative in learning leadership practices and supporting team engagement activities.</li></ul>Skills and Qualifications<ul><li>Bachelor&rsquo;s degree in Business Administration, Operations Management, Hospitality, or related field.</li><li>0&ndash;1 year of relevant experience in retail, bakery, restaurant, or FMCG operations (preferred but not mandatory).</li><li>Strong communication and interpersonal skills.</li><li>Basic understanding of operations, customer service, and team coordination.</li><li>Proficiency in basic computer operations (Excel, POS systems, or inventory tools).</li><li>Ability to work in a fast-paced environment and adapt quickly.</li><li>Strong learning attitude with leadership potential</li><li>Willingness to work flexible shifts including weekends and holidays.</li></ul>Development OpportunityThis role is part of a structured progression pathway and may lead to promotion into Shift Manager and future branch leadership roles based on performance and competency developmentJob TypeFull-timeWork LocationIn person (Faisalabad or willing to relocate)Pay: Rs50,000.00 - Rs55,000.00 per monthAbility to commute/relocate:<ul><li>Faisalabad: Reliably commute or willing to relocate with an employer-provided relocation package (Required)</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Retail Industry: 1 year (Required)</li></ul>Location:<ul><li>Faisalabad (Required)</li></ul>Work Location: In person

Trainee Manager

E-Lite Vape and Cigratte

**E-Lite is urgently looking for Assistant Branch Manager/Sales Executive * .**Number of positions 1**Location: Faisalabad*✅Responsible and accountable for smooth execution of all inventory reconciliation till operation.✅Sales growth strategies.✅Cash handling.✅Maintain detailed records of customer interactions.✅Customer services &amp; customer problem solving.✅Excellent communication and interpersonal skills.✅Knowledge of retail trends and understanding of customer preferences.*Requirements and Skills:*✅1-2 years of working experience in similar role.✅Proven experience as an Sales Executive, or similar role✅Using Microsoft Excel.✅Understanding of store operations.✅Intermediate, or any Degree relevant to sales.✅Salary Package: Competitive, based on experience✅Target based *Commission* + *Bonus* or *Product incentive* on special products.Interested? Drop us a message or send your resume to careers@e-lite.com.pk with the job title mentioned in the subject line.Job Type: Full-timeWork Location: In person

Sales Executive - Retail

TriVA Global

<div>
 
 Ecommerce Account Manager (Amazon / eBay Marketplace Growth)
 
 
 
 
 Job Location
 
 : Gojra, Pakistan (Onsite)
 
 
 (Accommodation + 3 Meals Provided)
 
 
 
 Office Timings:
 
 09:00 AM &ndash; 06:00 PM (Mon&ndash;Fri)
 
 
 
 About TriVA Global
 
 
 
 TriVA Global is a fast-scaling digital solutions company specializing in e-commerce growth, AI-driven marketing, and marketplace expansion strategies.
 
 
 We empower global brands through expert teams in Amazon, eBay, Shopify, Google Ads, and digital automation systems, helping businesses scale revenue through data-driven performance marketing and optimized marketplace operations.
 
 
 
 Our focus is simple:
 
 
 
 Build scalable e-commerce systems
 
 
 Optimize performance using data + AI
 
 
 Maximize conversions, revenue &amp; brand growth
 
 
 
 About The Role
 
 
 
 We are hiring a Marketplace Growth &amp; Ecommerce Account Manager responsible for end-to-end Amazon &amp; eBay account management, including listing optimization, PPC scaling, inventory planning, and full marketplace performance ownership.
 
 
 You will act as a growth operator, not just an account manager &mdash; responsible for driving sales, visibility, and profitability across multiple marketplaces.
 
 
 
 Core Responsibilities
 
 
 
 
 Marketplace Account Management
 
 
 
 <ul>
 <li>
 Manage complete Amazon Seller Central &amp; eBay Seller Hub accounts
 </li>
 <li>
 Handle product listings, variations, pricing, promotions &amp; catalog structure
 </li>
 <li>
 Maintain account health, policy compliance &amp; performance metrics
 
 
 
 </li>
 </ul>
 
 Listing Optimization (SEO + Conversion)
 
 
 
 <ul>
 <li>
 Create &amp; optimize high-converting product listings
 </li>
 <li>
 Improve ranking using Amazon SEO, keywords, backend search terms
 </li>
 <li>
 Enhance listings with A+ Content, images, and conversion optimization strategies
 
 
 
 </li>
 </ul>
 
 PPC &amp; Advertising Management
 
 
 
 <ul>
 <li>
 Run and optimize Amazon PPC (SP, SB, SD campaigns)
 </li>
 <li>
 Manage eBay Promoted Listings &amp; advertising tools
 </li>
 <li>
 Optimize bids, keywords, targeting &amp; ROAS performance
 </li>
 <li>
 Scale profitable campaigns using data-driven strategies
 
 
 
 </li>
 </ul>
 
 Sales, Data &amp; Performance Analytics
 
 
 
 <ul>
 <li>
 Track KPIs: Sales, ACOS, TACOS, CTR, CVR, ROI
 </li>
 <li>
 Analyze competitor pricing, demand trends &amp; category insights
 </li>
 <li>
 Prepare weekly/monthly performance dashboards &amp; reports
 </li>
 <li>
 Provide actionable growth recommendations
 
 
 
 </li>
 </ul>
 
 Inventory &amp; Operations Management
 
 
 
 <ul>
 <li>
 Forecast demand &amp; manage inventory replenishment cycles
 </li>
 <li>
 Coordinate with supply chain for stock planning
 </li>
 <li>
 Prevent stockouts and overstock situations
 
 
 
 </li>
 </ul>
 
 Customer &amp; Brand Management
 
 
 
 <ul>
 <li>
 Handle customer reviews, feedback &amp; Q&amp;A optimization
 </li>
 <li>
 Improve brand reputation and conversion trust signals
 </li>
 <li>
 Ensure strong marketplace rating and visibility
 
 
 
 </li>
 </ul>
 
 Required Skills &amp; Experience
 
 
 
 <ul>
 <li>
 2&ndash;4+ years experience in Amazon/eBay marketplace management
 </li>
 <li>
 Strong command of Amazon Seller Central &amp; eBay Seller Hub
 </li>
 <li>
 Expertise in product listing optimization &amp; Amazon SEO
 </li>
 <li>
 Hands-on experience in Amazon PPC &amp; eBay Ads
 </li>
 <li>
 Strong understanding of e-commerce funnels &amp; conversion metrics
 </li>
 <li>
 Ability to analyze data using Excel / dashboards / analytics tools
 </li>
 <li>
 Strong coordination &amp; communication skills
 
 
 
 </li>
 </ul>
 
 Tools You Should Know
 
 
 
 <ul>
 <li>
 Amazon Seller Central / Vendor Central
 </li>
 <li>
 eBay Seller Hub &amp; Promoted Listings tools
 </li>
 <li>
 Helium 10 / Jungle Scout / Data Hawk (or similar tools)
 </li>
 <li>
 GA4/Google Sheets / Excel (Advanced reporting)
 </li>
 <li>
 Keepa / product tracking tools
 </li>
 <li>
 Amazon Ads Console (PPC management)
 </li>
 <li>
 AI tools for listing &amp; content optimization.
 
 
 
 </li>
 </ul>
 
 Preferred Background
 
 
 
 <ul>
 <li>
 Experience in Amazon FBA / Private Label / Wholesale / Drop shipping
 </li>
 <li>
 eBay marketplace management exposure
 </li>
 <li>
 E-commerce agency or brand-side experience
 </li>
 <li>
 Knowledge of Shopify or multi-channel selling
 </li>
 <li>
 Familiarity with CRO (Conversion Rate Optimization)
 
 
 
 </li>
 </ul>
 
 Apply Now
 
 
 
 https://www.careers-page.com/triva-global/job/7XXY8Y83
 
 
 WhatsApp: +92 343 780 3338
</div>

Ecommerce Account Manager

Explore 69+ Customer success manager in Faisalabad this May. Find roles across top companies and apply now to boost your career.