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customer experience consultant

customer success manager

Oredata Yazılım Anonim Şirketi

<div>OREDATA is a Digital Transformation &amp; IT Consulting firm with 10+ years of proven expertise and hundreds of successfully implemented projects across the EMEA region. When you join the OREDATA team, you'll be working hand-in-hand with experts focused on tackling digital, operational, analytical &amp; data science challenges with the greatest impact. We foster collaboration with proximity, an agile and autonomous approach and best practices and guiding principles.
Read more: https://medium.com/@oredata-engineering
Apply and be part of our exciting journey!
We are seeking a dynamic and customer-centric Customer Success Manager to join our team. In this role, you will play a pivotal role in ensuring customer satisfaction and driving long-term relationships. You will be responsible for managing the entire customer lifecycle, from onboarding to renewal, and will serve as the primary point of contact for support and managed services.
Key Responsibilities:
Customer Onboarding:<ul><li><ul>
<li>Conduct thorough onboarding sessions to ensure smooth transitions and successful deployments.</li>
<li>Establish clear expectations and SLAs to set the foundation for a strong partnership.</li>
</ul></li></ul>Customer Relationship Management:<ul><li><ul>
<li>Build and maintain strong relationships with key stakeholders at customer organizations.</li>
<li>Proactively identify and address customer needs and pain points.</li>
<li>Serve as a trusted advisor, providing strategic guidance on technology adoption and best practices.</li>
</ul></li></ul>Support and Managed Services:<ul><li><ul>
<li>Oversee the delivery of high-quality support and managed services.</li>
<li>Monitor critical KPIs, such as SLAs and customer satisfaction metrics.</li>
<li>Collaborate with technical teams to resolve issues promptly and effectively.</li>
</ul></li></ul>Business Reviews &amp; Ensuring Client Success:<ul><li><ul>
<li>Conduct regular business reviews (at least quarterly) to review performance, discuss strategic initiatives, and identify opportunities for growth.</li>
<li>Present insights and recommendations to drive customer success.</li>
</ul></li></ul>Advocacy and Follow-up:<ul><li><ul>
<li>Advocate for customer needs within the organization, ensuring timely resolution of issues.</li>
<li>Follow up on action items and commitments to ensure accountability.</li>
</ul></li></ul>Renewal Management:<ul><li><ul>
<li>Identify renewal opportunities and proactively engage with customers to secure long-term partnerships.</li>
<li>Develop and execute renewal strategies to optimize revenue and customer satisfaction.</li>
</ul></li></ul>Qualifications:<ul>
<li>Proven experience in customer success, account management, or a similar role.</li>
<li>Strong understanding of cloud technologies, particularly Google Cloud Platform.</li>
<li>Excellent communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels.</li>
<li>Strong analytical skills and attention to detail.</li>
<li>Ability to manage multiple priorities.</li>
<li>A passion for customer satisfaction and a commitment to delivering exceptional service.</li>
</ul>If you are a highly motivated and results-oriented individual who thrives in a fast-paced environment, we encourage you to apply. Join our team and make a significant impact on our customers' success.
Why Oredata?<ul>
<li>Remote working and flexible time off</li>
<li>Opportunity to get company paid Professional Certificates (Google Cloud Platform, Confluent Kafka, etc)</li>
<li>Access to Online Training Platforms (Udemy, Pluralsight, A Cloud Guru, Coursera, etc.)</li>
<li>Opportunity to work on international projects</li>
<li>Private Health Insurance</li>
<li>Birthday Leave Policy</li>
<li>Dynamic work ecosystem where you can take initiative and responsibility</li>
<li>Open communication, flexibility and start-up spirit</li>
<li>Learning &amp; Development opportunities for both personal and professional growth</li>
</ul>Ki&#351;isel verileriniz i&#351;e al&#305;m s&uuml;recinin y&uuml;r&uuml;t&uuml;lebilmesi amac&#305;yla veri sorumlusu s&#305;fat&#305;yla &#351;irketimiz Oredata Yaz&#305;l&#305;m A.&#350;. taraf&#305;ndan i&#351;lenecektir. Ki&#351;isel verilerinizin i&#351;lenmesi ve haklar&#305;n&#305;zla ilgili detayl&#305; bilgiye https://oredata.com/personal-data-protection-policy/ ba&#287;lant&#305;s&#305; &uuml;zerinden ula&#351;abilirsiniz.</div>

Customer Success Manager

Amadeus

<div><div><div><div><div><div><div><div>Job Title</div></div></div></div></div></div></div>
Customer Success Manager
Amadeus is the leading technology provider to the travel industry and is present in 190+ countries around the world. Our innovative solutions power every part of a traveler&rsquo;s journey, from airlines to search engines, travel agencies to hotels, the world's top travel brands rely on Amadeus to help create exceptional traveler experiences. 
 
Istanbul is one of our strategic engineering hub locations, hosting business units from across the Amadeus ecosystem and working with multinational teams from around the world to shape and create the future of travel.
Common Accountabilities:<ul><li>
Demonstrates solid experience and deep expertise in their discipline, understanding how their work contributes to broader business goals.</li><li>
Serves as a mentor to colleagues earlier in their careers, offering guidance and support.</li><li>
Influences decisions within their area of responsibility, anticipating dependencies and contributing to cross-functional projects.</li><li>
Proposes process improvements and takes accountability for individual and team commitments.</li><li>
Works independently within a plan developed in collaboration with their manager, seeking guidance when needed for complex situations.</li></ul> 
Specific Accountabilities:<ul><li>
Develop and maintain relationships with small to medium-sized customer accounts, following established procedures.</li><li>
Monitor customer satisfaction, identify opportunities for improvement, and propose solutions to enhance profitability and efficiency.</li><li>
Understand and respond to specific client requirements and expectations.</li><li>
Support the implementation of new products, enhancements, and solutions within agreed timelines.</li><li>
Collaborate with Account Managers to:<ul><li>
Handle operational requests from key customers and ensure timely, high-quality service delivery.</li><li>
Help customers maximize the value of Amadeus technology and meet performance and service targets.</li><li>
Communicate product and solution updates clearly and promptly.</li><li>
Assist with resolving product or technical concerns raised by customers or internal teams.</li><li>
Contribute to reporting and solution enhancement efforts.</li></ul></li></ul> 
Requirements:<ul><li>
Proficiency in Turkish and English is an asset.</li><li>
Previous experience in hotel revenue management or e-commerce is required.</li><li>
Strong communication and customer service skills.</li><li>
Ability to work independently and collaboratively in a fast-paced environment.</li><li>
Familiarity with Amadeus technology or similar platforms is a plus.</li></ul> 
What can we offer you?
 A critical mission and purpose - At Amadeus, you'll power the future of travel with a critical mission and extraordinary purpose.
 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, from on-the-job training to formal activities, and daily interactions.
 A caring environment &ndash; Amadeus fosters a caring environment that supports both professional growth and personal well-being.
 A complete rewards offer - Amadeus provides attractive compensation packages, including salary, bonus, caregiving and health benefits and health benefits.
 A flexible working model - Embrace our flexible working model, enabling you to excel wherever and however you work best.
 A diverse, equitable, and inclusive community &ndash; We are committed to enabling each employee to reach their full potential by fostering a culture of belonging and fair treatment.
 A Reliable Company - Trust and reliability are fundamental to shaping our relationships with customers, partners, and employees.
Application process
The application process is easy and fast. Create your candidate profile manually or upload your CV/Resum&eacute;.
Are you the one we&rsquo;re looking for? Apply now!
#LI-EMEA
Diversity &amp; Inclusion<div>
Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.</div><div>
Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.</div></div>

NielsenIQ

<div><div><div>We are currently seeking a Customer Success Specialist who will be a part of the Turkey Commercial Team.
Customer Success Specialist is a pivotal agent in the successful go-to-market of gfknewron. Actively servicing client users on trials and further ahead first subscribing customers, the role will be focused on driving gfknewron user adaption and satisfaction. This requires both a firm understanding of the Technology &amp; Consumer Goods industries as well as the ability to grow customer intimacy through regular (daily/weekly) engagement. For strategic accounts the CSM is also expected to organically grow into the client organization and provide field colleagues with opportunities to cross and upsell in addition to existing services.
We are currently seeking a Customer Success Specialist who will be a part of the Turkey Commercial Team.
The Customer Success Specialist role will have the following key accountabilities:<ul><li>
Establishes to be a strategic partner to our local (and regional) clients</li><li>
Are an internal and external innovation agent. Drive change for faster reaction to changing market requirements.</li><li>
Are experts in their market (industry, products, channels etc.)</li></ul> 
Responsibilities (External):<ul><li>
Understands and works with POS-related data with the client (gfknewron market, possibly also predict and/or consumer) and is the central point of contact</li><li>
Ensures effective and efficient client training and onboarding of new customers.</li><li>
Educates customers about the most relevant features/functionalities for their specific business needs.</li><li>
Drives adoption rates (i.e. activation, reactivation and engagement) of gfknewron within client organization by demonstrating clear ROI to client to reach our high goals</li><li>
Drives regular gfknewron usage with stakeholders in the client organization</li><li>
Finds and builds, new user base for GfK offerings</li><li>
Develops fact-based answers to complex key business questions. Co-develops use cases with clients that shows the value of GfK data and their outcome for the clients</li><li>
Is a market expert for the handled category / industry segment</li><li>
Delivers insightful high-level presentations and actionable recommendations to our clients</li><li>
Coordinates client services locally (and regionally)</li><li>
Co-identifies leads for cross sell and upsell opportunities with the client</li><li>
Helps to improve renewal rate by demonstrating clear business outcome and value</li></ul>
Responsibilities (Internal):<ul><li>
Certified CSM (gfknewron market, predict and consumer certificate) and knows the POS proposition in detail</li><li>
Building solid market and deep POS knowledge</li><li>
Ensures to be updated on relevant knowledge and has deep understanding of platform offerings;</li><li>
Collects and provides feedback to product teams on functionality, features etc. of gfknewron platform as well as to ops and other teams on non-platform issues to drive better client experience</li><li>
Collaborates with account management at the pre-sales and renewal stages, co-identifies sales leads</li><li>
Collaborates with other business unit teams to identify opportunities for strategic assignments</li><li>
Coordinates internal client services nationally (and internationally)</li><li>
Validates / conduct QC to guarantee GfK seal of quality</li></ul> 
In other words: You will make the difference by being the face of our company and its digital solutions!
Qualifications:<ul><li>
Bachelor&acute;s/ Master&acute;s degree in Business Administration, Economics, Statistics, Engineering, or equivalent experience</li><li>
New graduate as well as 1-2 years of experience in Marketing / Sales Departments in Consumer Electronics (MDA, SDA, CE, IT/OFFICE/TELECOM) and/or Category Management in Retail Sector is a plus</li><li>
Excellent English language skills</li><li>
Strong presentation and communication skills, client-centric approach</li><li>
Passion, dedication, commitment, eagerness to learn, open mindset, team spirit, and an entrepreneurial attitude. Creativity and the ability to address real-world business problems analytically</li><li>
Living in &#304;stanbul</li></ul>
#LI-Hybrid
#LI-PF1</div></div><div><div><h2 class="jobSectionHeader">
Additional Information</h2></div><div></div><div>
Our Benefits<ul><li>
Flexible working environment</li><li>
Volunteer time off</li><li>
LinkedIn Learning</li><li>
Employee-Assistance-Program (EAP)</li></ul>

About NIQ
NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.
For more information, visit NIQ.com
Want to keep up with our latest updates? 


Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion</div></div></div>

Customer Success Specialist

Bybit

<div>
 
 
 JoB Title: Customer Onboarding Manager
 
 
 
 
 Location:
 
 Istanbul, Turkey
 
 
 
 Department:
 
 Operations / Compliance
 
 
 
 
 
 
 About the Role
 
 
 
 We are seeking an experienced
 
 Customer Onboarding Manager
 
 to lead our onboarding team in Istanbul. In this role, you will be responsible for ensuring customer identity verification is carried out in compliance with Turkish legal, regulatory, and internal standards. You will oversee day-to-day onboarding operations, drive process improvements, and provide strong leadership to ensure efficient, accurate, and secure customer onboarding.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Lead and supervise the ID verification team and daily onboarding operations.
 </li>
 <li>
 Ensure compliance with Turkish
 
 KYC/AML
 
 requirements during customer onboarding.
 </li>
 <li>
 Oversee the accuracy, efficiency, and confidentiality of verification processes.
 </li>
 <li>
 Develop, implement, and monitor onboarding policies, procedures, and KPIs.
 </li>
 <li>
 Provide training, coaching, and performance management for onboarding staff.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 
 5+ years
 
 of experience in
 
 KYC/AML or onboarding operations
 
 , with at least
 
 2+ years in a leadership role
 
 .
 </li>
 <li>
 Strong knowledge of
 
 ID verification tools
 
 and
 
 local regulatory standards
 
 .
 </li>
 <li>
 Proven
 
 people management
 
 and
 
 process improvement
 
 skills.
 </li>
 <li>
 Excellent communication skills in
 
 Turkish and English
 
 .
 </li>
 </ul>
</div>

Customer Onboarding Manager

GoStudent

<div>You want more than just a job? Then you've come to the right place! At GoStudent you shape the education of tomorrow! Together with an ambitious team, we are committed to unlocking children's full potential every day. We combine customized tutoring with innovative technology and AI-powered solutions. From personalized AI tutors and exciting lesson summaries to tailor-made learning quizzes and individual feedback, we make the learning journey successful and sustainable for every student.

Your role on our mission:
<ul>
<li>The perfect combination - you manage sales &amp; customer success - from the first consultation to long-term support.</li>
<li>Advise &amp; convince - You advise parents and students, recommend optimal learning solutions and find suitable tutors.</li>
<li>Generating deals - You generate deals, get families excited about tutoring packages and successfully conclude contracts.</li>
<li>Build customer relationships - You strengthen customer loyalty, manage your customer base and optimize the learning experience</li>
<li>Upselling &amp; referrals - You increase sales through upselling strategies and promote referrals in a targeted manner.</li>
</ul>
What will you bring:
<ul>
<li>Native Polish language skills (C1/C2) - You communicate confidently with Polish-speaking parents and can get them excited about our offering.</li>
<li>Sales mindset &amp; initiative - You love to convince people, actively expand your customer base and set yourself ambitious goals.</li>
<li>Strong communication skills - you are persuasive, listen carefully, find solutions and manage to build trust.</li>
<li>Experience in sales - Have you already had your first contact with sales or customer service? Perfect!</li>
<li>Experience with CRM systems (an advantage) - If you have already worked with CRM tools, you are well prepared.</li>
</ul>
 Your future: This role is your springboard into the world of Sales &amp; Customer Success - and beyond. Your success determines your next step! 


Our way to develop your full potential:
<ul>
<li>Flexible &amp; focused working: Benefit from our hybrid working model with 2-3 flexible days per week and a Meeting Free Friday for undisturbed productivity.</li>
<li>We grow together: Continue your career with clear development paths and our Spark! Growth &amp; Development program. Get access to 1000s of courses on LinkedIn Learning, our Spark! Mentorship program and monthly learning sessions. Take advantage of 30 free learning sessions to experience GoStudent for yourself</li>
<li>Work Smart, Play Hard: Our regular team and office events ensure a good atmosphere. We believe in team spirit, celebrating together and having lots of fun.</li>
<li>Strength through community: Get involved in one of our GoStudent Employee Resource Groups (ERGs) and stand up for issues that are close to your heart.</li>
<li>All-round support: We are there for you 24/7. Benefit from a comprehensive Employee Support Program - not only for you, but also for your loved ones.</li>
</ul>
Openness Statement
We value your unique skills and passion. We don't hire based on age, gender, nationality or political opinion - we value your talent and motivation. Even if you're a unicorn - just like GoStudent: do you believe in having a positive impact? Then apply, even if you don't meet all the requirements. Diversity makes us more creative, more innovative and stronger.Want to find out more? Then visit our career page &quot;who we are&quot;! 


If you are ready to rethink education with us, develop yourself in an ambitious team and have a real impact - then apply now! 
Please upload your CV in PDF format, preferably in English as DOC format may not be supported. 
Disclose Privacy &amp; Compliance Information</div>

Account Manager - Polish Speaker (all genders)

Microsoft

<div><div>With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&amp;S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft&rsquo;s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers&rsquo; expectations in every interaction, whether in-product, digital, or human-centered. CE&amp;S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft&rsquo;s portfolio of solutions and products. Join CE&amp;S and help us accelerate AI transformation for our customers and the world.</div><div> 
The Global Customer Success (GCS) organization, an organization within CE&amp;S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty.</div><div> 
Do you have a passion for Azure Data and SQL with a focus on cloud and using best-in-class tools created by Microsoft? Are you looking for a role where you can interact directly with large enterprise customers to improve their Azure Data and SQL related technologies? Do you want to join one of Microsoft''s fastest growing businesses? If so, we are looking for you! 
 
Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer&rsquo;s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution.</div><div></div><div> 
This role is flexible in that you can work up to 50% from home.</div><div> 
Microsoft&rsquo;s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</div><div></div><h2 class="jobSectionHeader"> 
Responsibilities</h2><ul><li>
Planning and delivering proactive and reactive support including onsite presence as needed (post Covid restrictions).</li><li>
You will work with a larger customer account team to strengthen customer relationships and to work on mobile-first cloud-first strategies that allow you to develop an immediate and long-term</li><li>
Customer Success Plan and Value Based Delivery for reactive and proactive needs.</li><li>
You will Identify and manage customer goals and SfMC opportunities across Identity and Access to improve the quality, consumption, and health of the customer&rsquo;s solution.</li><li>
You will drive and participate in proactive delivery management as well as spot performance issues, analyze problems, and drive activities focused on stabilizing and optimizing your customer&rsquo;s solution.</li><li>
You will work with internal Microsoft support teams, account teams, product engineering and service engineering teams and other stakeholders to ensure a streamlined and efficient customer support experience.</li><li>
You will apply and share lessons learned for continuous process and delivery improvement for the</li><li>
You will engage in meetings with your customers and account teams to review Support for Mission Critical services, customer support issues, and articulate your Customer Success Plans.</li><li>
You will share and gain knowledge through technical communities.</li><li>
You will contribute to on-call rotations to ensure a high quality of service for the critical incidents created by Support for Mission Critical customers.</li></ul><h2 class="jobSectionHeader">
Qualifications</h2><ul><li>
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field and significant experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.</li></ul><div></div><div> 
Experience in Data &amp; AI related experience with one or more of the following technologies:</div><ul><li>
SQL Server 2012 or later on-premises</li><li>
SQL Server 2012 or later running on Azure VMs</li><li>
Azure SQL Database</li><li>
Azure SQL Managed Instance</li><li>
Azure SQL Hyper-Scale</li><li>
SQL AAG Clusters</li><li>
Biztalk and Azure Integration Services related experience with demonstrable technical depth and troubleshooting</li><li>
Strong knowledge of SQL Server Internals</li><li>
Practical experience designing / building large OLTP DB systems</li><li>
Knowledge of other SQL technologies on Azure (PostgreSQL, MySQL, MariaDB)</li><li>
Strong knowledge of Business Intelligence &amp; Reporting technologies, including Microsoft Power BI for data visualization and reporting (Power BI Service and Report Server) and semantic modeling.</li><li>
Must have outstanding customer service skills with excellent oral and written communication skills as well as experience providing training to peers or customers.</li><li>
Must demonstrate strong interpersonal and leadership skills while working with diverse audiences including highly technical IT professionals, engineers, developers, and architects as well as executives and management professionals in both customer and Microsoft teams.</li><li>
Must be self-motivated, resourceful and able to handle multiple responsibilities as a Microsoft Cloud Solution Architect and Support for Mission Critical professional</li><li>
Need to demonstrate the ability to develop strong strategic customer relationships that gain the trust and respect of customers.</li><li>
Need the ability to handle critical technical issues and work in difficult support situations.</li><li>
Need a proven ability to handle difficult or sensitive situations with exasperated customers.</li><li>
Experience with building solutions using Azure Integration Services.</li><li>
Demonstrated use of Microsoft Azure Integration Platform as Service (LogicApps, Azure Data Factory, Azure functions and Azure App Services).</li><li>
Certification in Microsoft and competing Cloud Technologies.</li></ul> 
<div></div>
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.</div>

Cloud Solution Architecture

Pure Storage

<div>
 We&rsquo;re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.
 
 
 This type of work&mdash;work that changes the world&mdash;is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.
 
 
 
 SHOULD YOU ACCEPT THIS CHALLENGE&hellip;
 
 
 
 
 In This Role, You'll
 
 
 
 <ul>
 <li>
 Evangelise our radically simple, all-flash enterprise storage technology and data solutions, ensuring customers fully grasp Pure&rsquo;s total value proposition
 </li>
 <li>
 Build and invest in relationships with customers to establish Pure&rsquo;s value, continually driving the highest customer satisfaction ratings in the industry
 </li>
 <li>
 Lead pursuit teams and develop account plans to make sure all internal resources are engaged to execute and win new Pure Customers
 </li>
 <li>
 Drive and manage a healthy and robust pipeline of sales activity to assure quarterly and annual quotas are met or exceeded
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Need To Bring To This Role...
 
 
 
 <ul>
 <li>
 You will be based in Istanbul, Turkey. As this is an office-centric role, you are expected to be present in the office for 3 days a week. As outlined in Pure's Hybrid Work Policy, there will be variations over periods of time, depending on business need.
 </li>
 <li>
 Authenticity and a genuine desire to engage customers and understand their business challenges
 </li>
 <li>
 Thought leadership, creativity and a Challenger Mindset; the ability to apply your customer insights and expertise in technology solutions to position Pure&rsquo;s portfolio to solve persistent problems
 </li>
 <li>
 Avid hunter with proven prospecting skills, consistently opening doors to new customers and navigating seamlessly between the boardroom and the data centre while passionately positioning the advantages of a Pure Storage solution
 </li>
 <li>
 Excellent interpersonal skills including written and oral communication, able to build relationships easily and deepen them over time
 </li>
 <li>
 Ability to assess, plan, and actively manage a territory to achieve maximum revenue and efficiency
 </li>
 <li>
 Expertise leading a complex sales process with multiple stakeholders, while fostering teamwork and shared ownership internally and with Partners
 </li>
 <li>
 Consistent track record of exceeding quota and driving referenceable business.
 </li>
 <li>
 Passionate about post-sales customer success
 </li>
 <li>
 5 + years of outside sales with a focus on new logo acquisition or business development in Turkey, within FSI clients; consistently delivering $5-$10M per year in revenues
 
 
 </li>
 </ul>
 
 What You Can Expect From Us
 
 
 
 <ul>
 <li>
 Pure Innovation: We celebrate those who think critically, like a challenge and aspire to be trailblazers.
 </li>
 <li>
 Pure Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been Named Fortune's Best Large Workplaces in the Bay Area&trade;, Fortune's Best Workplaces for Millennials&trade; and certified as a Great Place to Work&reg;!
 </li>
 <li>
 Pure Team: We build each other up and set aside ego for the greater good.
 
 
 </li>
 </ul>
 And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources and company-sponsored team events. Check out purebenefits.com for more information.
 
 
 
 Accommodations And Accessibility
 
 
 
 Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA-Ops@purestorage.com if you&rsquo;re invited to an interview.
 
 
 
 Our Commitment To a Strong And Inclusive Team
 
 
 
 We&rsquo;re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn&rsquo;t just accepted but embraced. That&rsquo;s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.
 
 
 Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.
 
 
 
 JOIN US AND BRING YOUR BEST.
 
 
 
 
 BRING YOUR BOLD.
 
 
 
 
 BRING YOUR FLASH.
 
</div>

Account Executive, Enterprise

Explore 853+ Customer success manager in Istanbul this October. Find roles across top companies and apply now to boost your career.

853 customer success manager jobs IN Istanbul

Customer Success Manager

Customer Success Manager

Customer Success Specialist

Customer Onboarding Manager

Account Manager - Polish Speaker (all genders)

Cloud Solution Architecture

Account Executive, Enterprise