account manager

business operations manager, customer experience Jobs in New York

business operations manager, customer experience

client account manager

client success manager

clinical operations manager Jobs in New York

clinical operations manager

customer success manager

GeoComply

<div><div><b>About GeoComply</b></div><div></div><div><br>
We&rsquo;re GeoComply! We are at the forefront of geolocation, cybersecurity, and anti-fraud innovation, developing and delivering cutting-edge technologies to help ensure regulatory compliance, combat bad online actors, alleviate user friction, and protect businesses from fraud.</div><div></div><div><br>
Achieving significant business and revenue growth over the past three years and dubbed a tech &ldquo;Unicorn,&rdquo; GeoComply has been trusted by leading global brands and regulators for over ten years. Our compliance-grade geolocation technology solutions are installed on over 400 million devices and analyze over 12 billion transactions a year.</div><div></div><div><br>
At the heart of it all is the people, united by a deep commitment to problem-solving and revolutionizing how people and businesses use the internet to instill confidence in every online interaction. With teams across five countries, three continents, and a global customer base, we have no plans to slow down.</div><div></div><div><b><br>
The Role</b></div><div></div><div><br>
As a Customer Success Manager, you are at the front-lines of our business, leading the charge in building transformational relationships with our valued customers. In this role, you work to improve the Customer Experience for assigned accounts. You have the primary responsibility of developing and nurturing business and technical relationships with each of those customers, acting as their go-to advisor for removing blockers and optimizing the use of GeoComply&rsquo;s products and services to drive business results. You also act as a key connection point between the customer and GeoComply, communicating customer feedback and insights to internal stakeholders to drive product innovation, operational improvements and continued customer centricity.
</div><h3 class="jobSectionHeader"><b>Key Responsibilities</b></h3><ul><li>
Cultivate and sustain business and technical relationships with customers to ensure long-term success through delivering value via our solutions.</li><li>
Act as the main point of contact and establish a trusted advisor relationship with key customer stakeholders.</li><li>
Continuously monitor customer health metrics, conducting regular check-ins, business reviews, and reporting.</li><li>
Drive integrations and lead efforts to onboard new clients and handle aspects such as training, troubleshooting, and product demonstrations.</li><li>
Analyze data to identify opportunities for customer experience improvements and business growth.</li><li>
Coordinate all stakeholders to achieve customer goals and best performance metrics to deliver value.</li><li>
Advocate customer needs/issues cross-departmentally and coordinate with sales, product, and support teams.</li><li>
Proactively take ownership of customer issues and requests, removing blockers, leading troubleshooting and communicating solutions back to stakeholders.</li><li>
Maintain and update customer records in the CRM system.</li><li>
Identify and manage at-risk accounts and develop churn prevention strategies.</li><li>
Assist in the renewal process and identify upsell and cross-sell opportunities.</li><li>
Conduct and lead customer training after new product features are released or new products are offered.</li><li>
Conduct analytics to monitor the success and performance of implemented solutions.</li><li>
Prepare and coordinate Business Reviews to actively solve customer problems and ensure that they are maximizing their integration with GeoComply.</li><li>
Develop and maintain a thorough understanding of the company&rsquo;s products, technologies and systems, processes and overall business requirements, the customer&rsquo;s structure and use cases, and their laws/regulations and restrictions; continuously interact with colleagues, customers and regulatory bodies.</li><li>
Lead project management initiatives to facilitate seamless transitions for customers, including migrating customers from one environment to another and guiding customers through the process of rectifying technical issues stemming from integration errors.</li><li>
Any other duties and responsibilities as may be assigned to you by the company consistent with your position.</li></ul><h3 class="jobSectionHeader"><b>
Who You Are</b></h3><ul><li>
Bachelor's degree in Business, Marketing, or related field</li><li>
Minimum of 5 years of experience in Customer Success, Account Management, or related customer-facing role</li><li>
Strong interpersonal skills with a focus on building customer relationships</li><li>
Excellent verbal and written communication skills</li><li>
Strong business and technical aptitude with the ability to understand complex business and customer requirements, prioritizing issues and escalating as required</li><li>
Ability to analyze data and identify trends</li><li>
Experience preparing and presenting reports, data analyses and presentations</li><li>
Proficient knowledge of US gaming and sports betting compliance, regulations, and requirements</li><li>
Proficiency in using CRM software like Salesforce, HubSpot, or similar platforms</li><li>
Highly organized and detail-oriented</li><li>
Self-starter with a proactive approach to problem-solving</li><li>
Ability to work in a fast-paced, team-oriented environment</li><li>
Ability to travel up to 40% of the time</li></ul><h3 class="jobSectionHeader"><b>
Bonus Points</b></h3><ul><li>
A history of working effectively in multi-channel, multi-product companies where internal/external bridge-building and partnering is an essential quality</li><li>
Fluent in other languages than English</li></ul><div></div><div><br>
Our compensation reflects the cost of labor across several Global markets. The salary for this position ranges from $88,000/year up to $121,000/year. Pay is based on several factors evaluated throughout the interview, including market location, job-related knowledge, skills, and experience. At GeoComply, our salary bands are crafted with purpose. They testify to the diverse range of skills and experiences that fuel our success.</div><div></div><div><br>
In addition to our competitive salary package, we also offer the following personal and professional development benefits:</div><div>
Performance-based bonus</div><div>
Equity plans</div><div>
Paid vacation and sick days</div><div>
Extended health benefits</div><div>
Generous Learning &amp; Development Allowance</div><div>
Sports and Physical Wellness budget (30% of L&amp;D Allowance)</div><div>
Charitable and DEI initiatives</div><div>
Team-building events</div><div><b>
Apply Now!</b></div><div></div><div><br>
Interested in joining our team? Send us your resume and a cover letter. We can&rsquo;t wait to meet you!</div><div></div><div><b><br>
Commitment to Diversity and Equity.</b></div><div>
If you don't tick every box in this job description, please don't rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity rather than ticking boxes, so if this resonates with you, please apply.</div><div></div><div><b><br>
Search Firm Representatives Please Read Carefully</b></div><div>
We do not accept unsolicited assistance from search firms for employment opportunities. All CVs or resumes submitted by search firms to any employee at our company without a valid written agreement in place for this position will be considered the sole property of our company. No fee will be paid if a candidate is hired by GeoComply due to an agency referral where no existing agreement exists with the GeoComply Talent Acquisition Team. Where agency agreements are in place, introductions must be through engagement by the GeoComply Talent Acquisition Team.</div><div></div><div><b><br>
Why GeoComply?</b></div><div></div><div><br>
Joining the GeoComply team means you&rsquo;ll be part of an award-winning company to work, learn and grow. We are fast-paced, high-impact, and have a can-do team culture.</div><div></div><div><br>
To be successful in our organization, you need an eager attitude, professionalism, and the confidence to willingly work to prove yourself and your ideas, and earn the trust of the organization.</div><div></div><div><br>
Here&rsquo;s why we think you&rsquo;d love working with us.</div><div></div><div><b><br>
We&rsquo;re working towards something big</b></div><div>
We&rsquo;ve built a reputation as the global market leader for geolocation compliance solutions for over 10 years. We&rsquo;re trusted by customers from all over the world, and the next few years will be particularly exciting as we continue to scale across new markets.</div><div></div><div><b><br>
Our values aren&rsquo;t just a buzzword</b></div><div>
Our values are the foundation for what we as a company care about most. They signify the commitment we make to each other around how we act and what we stand for. They are our north star as we work together to build a company we&rsquo;re all proud to be a part of. Learn more, here.</div><div></div><div><b><br>
Diversity, equity, and inclusion are at the core of who we are</b></div><div>
In collaboration with our team and external partners, we promote DEI in our recruitment and hiring practices; scholarships and financial aid; training and mentorship programs; employee benefits, and more.</div><div></div><div><b><br>
Learning is at the heart of our employee experience</b></div><div>
At GeoComply, we foster an environment that empowers every employee to gain the knowledge and abilities needed to perform at their very best and help our organization grow. From a professional development budget to local training opportunities, knowledge-sharing sessions and more, we are continually investing in employee career growth and development.</div><div></div><div><b><br>
We believe in being a force for good</b></div><div>
We profoundly care about our impact on the world and strive to make meaningful contributions to the communities we work and live in. Our Impact division focuses on philanthropic and social responsibility initiatives, including supporting our local communities, advancing equality, and harnessing our technology to protect vulnerable groups. Learn more, here.</div><div></div><div><b><br>
We care about our team</b></div><div>
Our GeoComply team is talented, driven and hard-working, and is known for its positive attitude and energy. At GeoComply, we take care of our employees with the total package. Team members are generously rewarded with competitive salaries, incentives, and a comprehensive benefits program.</div><div></div><div><b><br>
We value in-person collaboration</b></div><div>
GeoComply culture thrives on a dynamic mix of in-person energy and independent focus and we champion a hybrid work model that blends the energy of in-person collaboration with the flexibility to work from home. Our 3-day in-office policy fosters teamwork and innovation, while also recognizing the importance of individual work styles and needs.</div><div></div><div><br>
- - - - - - - - - -</div><div></div><div><i><br>
At GeoComply, we live our value of Act with Integrity. Our workplace is built on mutual respect and inclusion, and we welcome applicants of all backgrounds, experiences, beliefs, and identities. Creating an accessible interview experience for all candidates is important to us. If you have any requests (big or small) throughout our hiring process, please don&rsquo;t hesitate to let us know so we can do our best to prioritize your needs.</i></div><div></div><div><i><br>
We care about your privacy and want you to be informed about your rights. Please read our </i><i>Applicant Privacy Notice</i><i> before applying for the position.</i></div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Customer Success Manager (NYC)

CHEQ

<div>
 <p>
  CHEQ is the global leader in Go-to-Market Security, trusted by over 15,000 customers worldwide to protect every aspect of their marketing, sales and data operation from bots, fake users, fraud and cyber attacks.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Powered by award-winning cybersecurity technology, CHEQ offers the broadest suite of solutions for securing the entire funnel, from paid marketing to on-site conversion, data and analytics.
 </p>
 <p>
  <br/>
 </p>
 <p>
  CHEQ is a global company with offices in Tel-Aviv, New York, UK and Tokyo.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are looking for an experienced Enterprise Account Manager to join our amazing team!
 </p>
 <p>
  <br/>
 </p>
 <p>
  As an Enterprise Account Manager at CHEQ, you will manage strategic relationships with a portfolio of Enterprise customers in the UK &amp; European regions.
 </p>
 <p>
  <br/>
 </p>
 <p>
  In addition, you can expect to work very closely with CHEQ&rsquo;s Customer Success Technical Managers, Account Executives, Marketing, and GTM leadership to develop new value propositions, build awareness, own renewals/upsell/expansion, and reveal significant growth opportunities.
 </p>
 <p>
  <br/>
 </p>
 <p>
  If you are a dynamic, passionate, and creative individual who thrives in fast-paced environments - come CHEQ with us!
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Establish and grow relationships with executive sponsors and decision makers through regular account planning, business reviews, and maintaining high levels of engagement.
  </li>
  <li>
   Actively manage the success of a portfolio of strategic customers and support customer success technical managers with commercial/business aspects.
  </li>
  <li>
   Work closely with Sales and CS Leadership to efficiently report on forecast numbers, opportunities and challenges.
  </li>
  <li>
   Responsible for retention, development, and up-selling of focused accounts.
  </li>
  <li>
   Close renewal and expansion business, meeting or exceeding your quarterly and annual goals, partnering closely with sales along the way.
  </li>
  <li>
   Acquire and maintain a working knowledge of the complete capabilities of CHEQ&rsquo;s products and services.
  </li>
  <li>
   Build strong customer relationships by maintaining high levels of engagement and communication; conduct routine account performance planning and business reviews
  </li>
  <li>
   Drive customer advocacy in the form of references, referrals, and case studies.
  </li>
  <li>
   Willing to travel to in person meetings on a regular basis
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   4+ years&rsquo; experience in a client-facing role, such as customer success, account management, or sales experience from a high-tech (SaaS) company.
  </li>
  <li>
   You have strong capabilities in retention/renewal, upsell, and general sales.
  </li>
  <li>
   You have a solid executive presence. You are comfortable talking to senior executive and C-level leaders, adding value and being a trusted resource for their teams.
  </li>
  <li>
   You have a passion for learning, using, and pushing the limits of technology to find creative solutions for customers.
  </li>
  <li>
   You know how to build trusted relationships with executive sponsors, marketing agencies and end users.
  </li>
  <li>
   Strong organizational, managerial, and interpersonal skills. Previous experience working in a growth- phase SaaS business is a plus.
  </li>
  <li>
   Superior verbal, written communication, strong presentation skills and ability to tell a compelling data story.
  </li>
  <li>
   Knowledge of Digital Media, Ad-Tech, MarTech platforms, such as Google Ads (Adwords) and Google Analytics is a major advantage and will be considered even if you have less than the required experience.
  </li>
  <li>
   Experience with industry leading tools for measuring, analyzing, and reporting on marketing performance metrics is an advantage.
  </li>
  <li>
   Extra emphasis on Salesforce, Gong and the Google Suite of products is a significant advantage.
  </li>
  <li>
   Proven track record of remote work with minimal daily oversight and achievement of quota and other key metrics associated with the successful growth of enterprise accounts.
  </li>
  <li>
   Ability to work in our London NY twice a week
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <em>
   The potential
   <u>
    base salary
   </u>
   range for this position is
  </em>
  $125 - 160k
  <em>
   OTE per year. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. The total compensation package for this position may also include a variable component.
  </em>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <em>
   This information is provided per New York City&rsquo;s salary disclosure law.
  </em>
 </p>
 <p>
 </p>
</div>


Enterprise Account Manager

Reachdesk

<div>
 <p>
  <strong>
   About us 🚀
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Reachdesk is a leading global B2B gifting and swag platform, helping companies create meaningful connections with prospects, customers, and employees&mdash;while driving measurable ROI. Our platform makes it easy to deliver personalized gifts and support campaigns or events through automated sourcing, storage, and global delivery, while integrating seamlessly with sales and marketing tech stacks.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Trusted by many of the most recognized names in the technology and SaaS space, Reachdesk is backed by a world-class team with hubs in New York, London, and Lisbon. We&rsquo;re growing and currently looking for an Account Manager in the US to join us.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <em>
   This is a remote role but the successful candidate will be based in the US within ET.
  </em>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role description
  </strong>
  📖
 </p>
 <p>
  <br/>
 </p>
 <p>
  As an Account Manager at Reachdesk, you&rsquo;ll be responsible for managing and expanding strategic relationships across our client base. Your goal is to turn every client into a long-term, loyal partner by understanding their business objectives, aligning them with our platform capabilities, and delivering measurable business value.
 </p>
 <p>
  <br/>
 </p>
 <p>
  In this role, you&rsquo;ll act as a trusted advisor&mdash;guiding clients to maximize impact through Reachdesk&rsquo;s gifting and swag solutions, platform features, and global supply chain best practices. Success requires a strong commercial mindset, exceptional problem-solving ability, and outstanding interpersonal skills to drive account retention and growth.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What you&rsquo;ll be doing 🧠
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Own the business relationship with clients, building strong, multi-threaded partnerships across key stakeholders
  </li>
  <li>
   Drive renewals and identify opportunities to upsell and expand existing accounts
  </li>
  <li>
   Clearly communicate Reachdesk&rsquo;s value proposition, platform capabilities, and competitive advantages in a way that resonates with client goals
  </li>
  <li>
   Proactively uncover opportunities to deliver additional value, drive client satisfaction, and support business growth
  </li>
  <li>
   Represent Reachdesk with confidence and professionalism in high-level discussions and contract negotiations with senior decision-makers
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About you 👍
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   5+ years of experience in account management, sales, and/or customer success, with a proven track record of meeting or exceeding growth and/or retention goals
  </li>
  <li>
   Ideal background in subscription-based SaaS, with experience in consultative, solution-oriented environments rather than transactional or volume-driven models
  </li>
  <li>
   Demonstrated ability to manage and grow executive-level relationships across complex organizations&mdash;particularly within sales and marketing functions
  </li>
  <li>
   Exceptional communication and influencing skills, with the confidence to lead strategic conversations grounded in insight and expertise
  </li>
  <li>
   Strong written, verbal, and analytical skills, with the ability to clearly explain and simplify complex concepts
  </li>
  <li>
   Highly self-motivated and organized, with a proven ability to manage multiple priorities in a fast-paced, innovative environment
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About the benefits 👍 -Here are just some
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Competitive salary, stock options, and 401(k) matching program
  </li>
  <li>
   Dental, audio, visual, and life insurance
  </li>
  <li>
   Flexible PTO
  </li>
  <li>
   A super collaborative working culture populated by innovative, fun, and dedicated people.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <em>
   *Reachdesk believes a diverse team helps us achieve our mission faster, and we actively welcome applicants from all backgrounds. Compensation is based on standardized salary ranges by role, level, and location&mdash;benchmarked against similar-size companies. Final offers reflect a mix of factors including experience, skills, and role fit, and may vary from the listed range.
  </em>
 </p>
</div>


Account Manager

LinkedIn

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 LinkedIn is the world&rsquo;s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We&rsquo;re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that&rsquo;s built on trust, care, inclusion, and fun &ndash; where everyone can succeed.
 <br/>
 <br/>
 Join us to transform the way the world works.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 This role will be based in NYC, Chicago, Omaha, SF, or Sunnyvale.
 <br/>
 <br/>
 At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
 <br/>
 <br/>
 As a Client Partner  in the fast-growing Sales Solutions organization, you will collaborate within a highly matrixed global team to lead the Customer Success strategy for the largest, &ldquo;all-in&rdquo;, enterprise accounts within our Global Accounts segment. In this role, you will leverage your deeply consultative approach, and your expertise in leading global partnerships.
 <br/>
 <br/>
 Responsibilities:
 <br/>
 <br/>
 <ul>
  <li>
   Own the creation and execution of a multi-year global strategy for each customer, from onboarding to renewal, orchestrating efforts across cross-functional teams (ex: Sales, Customer Success Managers, Insight Analysts, Solutions Delivery Consultants, Implementation Consultations, and LSS executives).
  </li>
  <li>
   Present monthly and quarterly to the Global Accounts Leadership team on the health of the accounts in your book, identifying opportunities and risks for the individual customers as well as for the overall &ldquo;all-in accounts&rdquo; program.
  </li>
  <li>
   Present to customers on meaningful partnership outcomes and influence the programs&rsquo; direction through executive-level business reviews, leveraging LinkedIn, 3-rd party data and customer data to create compelling value narratives that only LinkedIn can deliver
  </li>
  <li>
   Establish strong program governance by broadening and deepening relationships within your book, directly owning senior relationships, and coordinating executive touchpoints across LinkedIn
  </li>
  <li>
   Mitigate churn risks and identify opportunities for account expansions
  </li>
  <li>
   Educate customers on the value they can generate from LinkedIn Sales Navigator, tightly aligning the Sales Navigator value proposition and our competitive advantage to their key priorities
  </li>
  <li>
   Act as Voice of Customer and advocate to our Product and GTM organizations, to educate us on the needs of and opportunities within our largest customers, and where we can grow to stay competitive
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Note: While this role does not own quota associated with renewal or growth, you are accountable for the success of the partnership as measured through depth, frequency and quality of executive engagements, delivery of ROI as validated by the customer, and growth opportunities identified.
 <br/>
 <br/>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 Basic Qualifications:
 <br/>
 <br/>
 <ul>
  <li>
   7+ years of professional experience in customer success, sales, consulting, project management or account management
  </li>
  <li>
   5+ years of experience working with global or Fortune 100 customers
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Preferred Qualifications:
 <br/>
 <br/>
 <ul>
  <li>
   Excellent communication and analytical skills
  </li>
  <li>
   Experience partnering and owning relationships with senior executive leadership &amp; C-suite.
  </li>
  <li>
   Experience managing global accounts in renewal environments
  </li>
  <li>
   Experience influencing EVPs, CROs and end-users
  </li>
  <li>
   Demonstrated ability to develop and execute on account strategy plans
  </li>
  <li>
   Desire and strong demonstrated capability to operate in a highly collaborative environment
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Suggested Skills:
 <br/>
 <br/>
 <ul>
  <li>
   Customer Success
  </li>
  <li>
   Communication
  </li>
  <li>
   Global Experience
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 LinkedIn is committed to fair and equitable compensation practices.
 <br/>
 <br/>
 The pay range for this role is $115,000 to $186,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.
 <br/>
 <br/>
 The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits.
 <br/>
 <br/>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <strong>
  Equal Opportunity Statement
  <br/>
  <br/>
 </strong>
 We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
 <br/>
 <br/>
 LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.
 <br/>
 <br/>
 If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at accommodations@linkedin.com and describe the specific accommodation requested for a disability-related limitation.
 <br/>
 <br/>
 Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:
 <br/>
 <br/>
 <ul>
  <li>
   Documents in alternate formats or read aloud to you
  </li>
  <li>
   Having interviews in an accessible location
  </li>
  <li>
   Being accompanied by a service dog
  </li>
  <li>
   Having a sign language interpreter present for the interview
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.
 <br/>
 <br/>
 LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.
 <br/>
 <br/>
 <strong>
  San Francisco Fair Chance Ordinance
  <br/>
  <br/>
 </strong>
 Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.
 <br/>
 <br/>
 <strong>
  Pay Transparency Policy Statement
  <br/>
  <br/>
 </strong>
 As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.
 <br/>
 <br/>
 <strong>
  Global Data Privacy Notice for Job Candidates
  <br/>
  <br/>
 </strong>
 Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
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Client Partner - Sales Solutions (Global Accounts)

Guidepoint

<div><p><b>Overview:</b></p>
<p><b>
Play a vital role in Guidepoint's success.</b></p>
<p>
Guidepoint is seeking an entrepreneurial and outgoing individual to spearhead coverage of our Insights expert call and transcript library product for our Institutional Investor and Corporate client base. As the primary liaison for our clients, you will play a pivotal role in driving engagement and revenue growth within the rapidly expanding Insights product line. Leveraging your exceptional CRM skills and keen attention to detail, you will collaborate cross-functionally to maximize usage of our offering among current clients and trial accounts. This highly visible position will involve working closely with the Insights group heads to develop strategic plans for enhancing client engagement and retention.</p>
<p>
This is a hybrid role located in New York City.</p>
<p><b>
What You'll Do:</b></p>
<ul>
<li>Serve as the primary advocate for the Insights product with institutional and corporate clients and foster three-dimensional relationships with key stakeholders</li>
<li>Develop personalized engagement plans for each client depending on strategy, companies of interest and sector coverage to effectively market Insights content</li>
<li>Monitor and drive client engagement through direct outreach efforts: direct emails, product demonstrations, virtual and onsite meetings</li>
<li>Collaborate with sales team to ensure timely renewals and drive upsell opportunities</li>
<li>Acquire valuable feedback and insights from clients to inform product development, marketing strategies, and sales efforts</li>
</ul>
<p><b> </b><b>What You Have:</b></p>
<ul>
<li>Bachelors or masters degree from an accredited University</li>
<li>2+ years of professional work experience, with a focus on B2B product sales for institutional investors such as Mutual Funds, Hedge Funds, Private Equity, Venture Capital</li>
<li>Understanding of the institutional investment industry and ability to engage with senior business leaders with innovative content and ideas</li>
<li>Excellent communication skills, with the ability to distill complex issues into clear and concise messages</li>
<li>Experience working with or using expert networks is a plus</li>
<li>Intellectual curiosity, adaptability, and a team-first collaborative approach</li>
<li>Demonstrated ability to work both independently and as part of a team, with a commitment to delivering results</li>
</ul>
<p><b>What You Have:</b></p>
<ul>
<li>Bachelor's degree from an accredited college/university with major / degree preference, as applicable</li>
<li>Years of experience requirement(s) with specific skills, as applicable</li>
<li>Years of experience requirement(s) with specific technologies or kind of work, as applicable</li>
<li>Excellent written and verbal communication skills</li>
<li>Demonstrated ability to work independently and in a team atmosphere with minimal supervision</li>
<li>Strong focus on quality, attention to detail, and addressing client needs</li>
</ul>
<p><b>What We Offer:</b></p>
<p>
The annual base salary range for this position is <b>$75,000</b>.</p>
<p>
Base salary may vary depending on job-related knowledge, skills, and experience, as well as geographic location. Additionally, this position is eligible for an annual discretionary bonus based on performance.</p>
<p><b>
You will also be eligible for the following benefits:</b></p>
<ul>
<li>15 PTO days, 10 legal holidays, and sick days</li>
<li>Comprehensive medical, dental, and vision plans</li>
<li>Will match up to 10% of employee contribution for 401(k), life insurance, paid time-off and parental leave plans</li>
<li>Commuter benefits and a corporate gym rate</li>
<li>Development opportunities through the LinkedIn Learning platform</li>
<li>Free snacks and beverages in the office</li>
<li>Friday happy hour and &quot;Summer Fridays&quot;</li>
<li>Year-round corporate athletic league</li>
<li>Casual work environment, team building, and other social events</li>
</ul>
<p><b>About Guidepoint:</b></p>
<p>
Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients' decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.</p>
<p>
Backed by a network of nearly 1.75 million experts and Guidepoint's 1,600 employees worldwide, we inform leading organizations' research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.</p>
<p>
At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.</p>
<p>
#LI-SP1</p>
<p>
#LI-HYBRID</p></div>

Client Success Manager

Runwise

<div><p>Runwise is looking for a <b>Product Manager </b>who is highly motivated, results-oriented, and passionate about building products that customers love.</p>
<p>
Runwise (www.runwise.com) is a fast-paced, customer-focused climate-tech startup that controls and runs the key energy systems (heating, water, etc.) in 7000+ buildings throughout the US. Runwise's unique hardware and software service significantly reduces energy usage, substantially lowering costs and carbon output. As of today, Runwise's technology takes the equivalent of 100,000 cars worth of carbon emissions off the road each year. Runwise has offices in New York and Boston but is a remote-first product/engineering company, and has been since its creation.</p>
<p>
We're looking for a revenue-focused Product Manager to oversee one or more crucial customer outcomes. As a PM, you will be responsible for understanding customer needs, as well as both shaping and driving forward solutions that help meet them. You will be expected to be an advocate for our customers within the company, and you will take a leading role in communicating how and why customers are using our products.</p>
<p><b>
Responsibilities will include, but are not limited to:</b></p>
<ul>
<li>Work with internal teams to discover and find solutions for significant revenue opportunities</li>
<li>Help prioritize/select customer outcomes to focus on</li>
<li>Establish product vision in areas relating to the customer outcomes that you own</li>
<li>Communicate customer insights and relevant findings across the company</li>
<li>Contribute to the company's overall product strategy and roadmap</li>
<li>Partner with our experienced team of engineers to execute efficiently and deliver impact for our users and business</li>
<li>Develop a deep understanding of Runwise's technology and products, as well as the subject matter areas that they serve</li>
<li>Constantly challenge the status quo</li>
<li>Implement best-in-class product development and management practices</li>
<li>Define and analyze metrics that inform product success &amp; health</li>
</ul>
<p><b>You have:</b></p>
<ul>
<li>5+ years of experience working within a product/engineering organization as a PM, engineer, designer, data analyst, program manager, company founder, marketer, etc</li>
<li>Experience shaping, building, or coordinating product development from idea to finished product</li>
<li>Ability to analyze and prioritize customer and business needs</li>
<li>A strong eye for design and a track record for delivering beautiful products</li>
<li>Excellent communication and interpersonal skills to interact with individuals of various seniority across the company, as well as customers</li>
<li>Ability to quickly absorb technical concepts and effectively communicate with technical and non-technical partners</li>
<li>Entrepreneurial drive and ability to succeed in a very fast-paced environment - founder experience a major plus</li>
<li>Ability to work under pressure while maintaining focus and accuracy</li>
<li>Confidence to make well-informed, independent decision while escalating issues as appropriate</li>
<li>Experience working with integrated hardware and software is a major plus</li>
</ul>
<p>Salary range: <b>$160,000 - $200,000 </b>based on experience level</p>
<p><b>
What you believe:</b></p>
<ul>
<li>No job is too small.</li>
<li>Sincerity builds trust.</li>
<li>Setbacks fuel progress.</li>
<li>Efficiency is vital.</li>
</ul>
<p><b>Benefits:</b></p>
<ul>
<li>Medical, dental, and vision insurance</li>
<li>HSA &amp; FSA options</li>
<li>Paid Parental Leave</li>
<li>Access to Talkspace &amp; Health Advocate</li>
<li>Flexible PTO</li>
<li>Commuter Benefits</li>
<li>401K</li>
<li>Company-paid life insurance</li>
<li>Voluntary supplemental life insurance</li>
<li>Free in-office lunch on Wednesdays</li>
<li>Hybrid work environment</li>
<li>Summer Fridays</li>
<li>Monthly L&amp;D Series</li>
<li>Employee Resource Groups (e.g. DEIB Committee, Run Club)</li>
</ul>
<p><b><i>This is an excellent opportunity to join a fast-growing company, one of the true leaders within energy efficiency in the Northeast. You will be surrounded by talented people, including working very closely with our co-founder and sales leader. Your success will also make a tangible impact on reducing carbon emissions across the country, within the cities where we operate.</i></b></p></div>

Product Manager

Panera Bread (PR Management Corp)

<p><strong>Panera Bread / PR Restaurants</strong> is looking for an experienced restaurant Assistant Manager to join our supportive team of dynamic and hard-working café professionals. At PR Restaurants, we're committed to setting a higher standard for excellence in every facet of our business - this begins with great leadership, in supporting and motivating our café teams to provide unrivaled guest experiences. </p><p>We've instilled a universal work culture defined by integrity, optimism, and mutual respect. The wellbeing of every team member is crucial to our success. Help us carry out our mission to 'Rise Above the Rest' by providing the highest-quality customer service experiences for our guests. <em>Apply today for an immediate interview!<br><br></em></p><p>Benefits:</p><ul><li>Tremendous opportunities for advancement</li><li>Competitive salary w/ bonus package</li><li>Full benefits package-Medical, dental, vision, company-paid life & disability insurance, 401k with company match</li><li>Free meals while working - you never have to pack or buy lunch!</li><li>No certifications required </li><li>Paid vacation / time off</li><li>PRR Company Discounts - discounts, rewards and perks on thousands of popular brands and categories</li></ul><p>There's no limit to how far your enthusiasm and ambition can take you at PR Restaurants. If you're ready to 'Rise Above the Rest' and begin a fulfilling career in food & hospitality in a leadership role, connect with us today for an immediate interview!</p> Responsibilities: <ul><li>Provide the highest-quality customer service to our guests</li><li>Enthusiastic & comprehensive knowledge of menu items</li><li>Collaborate, act as a team-player, and provide support as a key role on the management team</li><li>Maintain a clean and organized work environment </li><li>Set a positive example and maintain optimism for all staff, employees, and guests</li></ul> <p>Requirements:</p><ul><li>Restaurant management experience required</li><li>Multi-unit experience (preferred)</li><li>Steady employment track record</li><li>Ability to work in a fast-paced environment</li><li>Work with a diverse group of dedicated staff</li><li>Excellent communication, interpersonal and customer service skills</li><li><u>Physical requirements</u>: ability to stand for prolonged periods, walking, bending, stretching, and occasional lifting (up to 50 lbs.) </li><li>Availability to work various schedules/shifts (includes nights and weekends)</li></ul>

Restaurant Assistant Manager

Explore 448+ Customer success manager in New York this December. Find roles across top companies and apply now to boost your career.