customer success manager

FlowX.ai

<div><p>FlowX.AI is an agentic AI platform for large-scale, mission-critical applications. We started in regulated industries - banking and insurance - and have successfully landed major deals in government and defense. We're now expanding into new verticals including logistics, manufacturing, healthcare, and construction.</p><p>
Our platform enables large organizations to deploy, run, and monitor mission-critical AI agents at scale. We provide the governance layers and robustness that AI agents need to operate reliably across the most important business processes.</p><p><b>
Mission</b></p><p>
As a Customer Success Manager, your role is to oversee and drive the success of our US clients. The relationship starts the moment the agreement is signed - sometimes earlier - and you'll own it end-to-end from there. You enable, support, and provide oversight for the customer making sure they're able to deliver against the strategic priorities set by executives. Working alongside the client, you drive the adoption of the platform across their teams, manage the implementation project through to go-live, and help showcase the measurable value the solution brings - turning early wins into long-term, organization-wide success and expanded revenue.</p><p><b>
What you would do on a daily basis:</b></p><ul><li>
Reviewing progress of the customer team against the implementation plan / roadmap, from signature through go-live and beyond.</li><li>
Identifying friction points and blockers, and helping the customer team work through them.</li><li>
Working with the product team on identified platform issues to drive resolution.</li><li>
Understanding the pain points of the client and showing the value of the platform being offered.</li><li>
Managing the account like a trusted advisor - understanding their workflows well enough to be seen as an extension of their team.</li><li>
Partnering closely with the sales team to identify renewal and upsell opportunities and grow ARR and DMR.</li><li>
Putting the client's needs first.</li></ul><p></p><p><b>
Who you are:</b></p><ul><li>
3+ years of experience as a Customer Success Manager, Account Manager, or another client-facing role.</li><li>
Experience managing implementation projects, with solid project management skills.</li><li>
Commercial understanding of customer success - comfortable owning renewal and upsell conversations, not just adoption.</li><li>
Strong analytical skills and mindset.</li><li>
Excellent English verbal and written communication/presentation skills.</li><li>
Flexible with working hours - this isn't a 9-to-5 role, and you may need to start earlier to overlap with international teams and US client schedules.</li></ul><p></p><p><b>
What's in it for you:</b></p><ul><li>
Joining a product company in such early stages means you are invited to leave a print on the evolution of both the business and the product.</li><li>
Work directly with the tech and business leadership of European and American companies to transform digital experiences.</li><li>
Direct involvement in further building the team &amp; the culture.</li><li>
Early-stage equity package to be considered.</li></ul><p></p><p><b>
Location: New York City</b></p><b><br>
Benefits</b><br>
<ul><li>
Health Care Plan (Medical, Dental &amp; Vision)</li><li>
Retirement Plan (401k, IRA)</li><li>
Paid Time Off (Vacation, Sick &amp; Public Holidays)</li><li>
Training &amp; Development</li></ul></div>

Customer Success Manager

mLabs

<div><p><b>Location: New York; London</b></p><p><b>
On-site | Full-time</b></p><p><b>
Compensation: Base: $100K &ndash; $180K
</b></p><p></p><p>Our client is a fast-growing, venture-backed technology and services company backed by top-tier investors (including Y Combinator, Atomico, and Eurazeo) with over $15M in funding. Operating within a high-value industry, the client provides end-to-end operational and AI-enabled infrastructure solutions that help partners achieve significantly faster processing times, superior service quality, and optimized economics.</p><p>
The client is seeking a high-caliber <b>Founding Account Manager</b> to join the team in either their <b>New York City or London</b> office. This is an on-site, high-intensity role designed for a commercially minded, relationship-driven professional looking to own key accounts end-to-end. Working closely with executive leadership, the Founding Account Manager will serve as the primary internal quarterback for strategic accounts, driving onboarding, client retention, account expansion, and cross-functional operational execution.</p><p></p><p><b>
Key Responsibilities</b></p><ul><li><b>
Lead Onboarding and Go-Live Execution:</b> Build structured implementation plans, manage project timelines, and coordinate cross-functional resources to ensure seamless client launches.</li><li><b>
Cross-Functional Coordination:</b> Collaborate closely with Operations, Claims, and Product teams to resolve issues rapidly, unblock bottlenecks, and maintain strong client trust.</li><li><b>
Account Governance &amp; Cadence:</b> Drive executive updates, oversee SLA compliance, manage escalation pathways, and build tailored account success plans.</li><li><b>
Risk Mitigation &amp; Retention:</b> Identify delivery risks early, proactively de-escalate potential issues, and secure ongoing renewals and referenceable client relationships.</li><li><b>
Revenue Expansion:</b> Identify and close upsell and cross-sell opportunities across new lines, geographic regions, volume tiers, and program expansions.</li><li><b>
Process Optimization:</b> Translate operational learnings into scalable, repeatable playbooks, frameworks, and team routines to support long-term growth.</li></ul><br>
<b>
Requirements</b><br>
<ul><li><b>
Experience:</b> 5 to 10 years of experience in high-touch, relationship-driven Account Management within B2B core infrastructure, enterprise software, or complex operational services. (Note: Pure Customer Success experience will not be considered for this position).</li><li><b>
Deal Size:</b> Proven track record of managing enterprise accounts valued at $150k+ Annual Contract Value (ACV).</li><li><b>
Target Achievement:</b> Demonstrated history of hitting or exceeding revenue and performance targets within the past 12 months.</li><li><b>
Industry Background:</b> Relevant background in InsurTech, FinTech (B2B/B2B2C), RegTech, PropTech, ConstructionTech, LegalTech, Logistics, Manufacturing, or Government Tech sectors. Knowledge of insurance industry mechanics or third-party administration is a strong plus.</li><li><b>
Career Stability:</b> Stable employment trajectory, with no more than 3 job moves within the past 5 years.</li><li><b>
Location &amp; Work Authorization:</b> Must be based in (or willing to relocate to) London or New York City, with full legal authorization to work in the UK or US without requiring current or future sponsorship.</li><li><b>
Workplace Preference:</b> Ability and willingness to work fully on-site in a high-intensity, high-output office environment.</li></ul><br>
<b>
Benefits</b><br>
<ul><li>
Competitive base compensation exceeding industry standard benchmarks.</li><li>
Quarterly performance bonus structure (up to 15% of quarterly salary).</li><li>
Early-stage equity participation package (stock options).</li><li>
Comprehensive medical insurance coverage.</li><li>
Retirement benefits, including a 401(k) with a 5% employer match (US) or employer pension contributions (UK).</li><li>
Fast-tracked career progression opportunities within a rapidly scaling organization.</li></ul><p><br>
</p><p></p><p><b>Due to the high volume of applications we anticipate, we regret that we are unable to provide individual feedback to all candidates. If you do not hear back from us within 4 weeks of your application, please assume that you have not been successful on this occasion. We genuinely appreciate your interest and wish you the best in your job search.</b></p><p><b>
Commitment to Equality and Accessibility:</b></p><p>
At MLabs, we are committed to offer equal opportunities to all candidates. We ensure no discrimination, accessible job adverts, and providing information in accessible formats. Our goal is to foster a diverse, inclusive workplace with equal opportunities for all. If you need any reasonable adjustments during any part of the hiring process or you would like to see the job-advert in an accessible format please let us know at the earliest opportunity by emailing human-resources@mlabs.city.</p><p></p><p>
MLabs Ltd collects and processes the personal information you provide such as your contact details, work history, resume, and other relevant data for recruitment purposes only. This information is managed securely in accordance with MLabs Ltd&rsquo;s Privacy Policy and Information Security Policy, and in compliance with applicable data protection laws. Your data may be shared only with clients and trusted partners where necessary for recruitment purposes. You may request the deletion of your data or withdraw your consent at any time by contacting legal@mlabs.city.</p></div><p></p>

Founding Account Manager

Phathom Pharmaceuticals

<div><p>Phathom Pharmaceuticals is a biopharmaceutical company dedicated to transforming the treatment of gastrointestinal (GI) diseases. With exclusive rights in the United States, Europe, and Canada to vonoprazan&mdash;a first-in-class potassium-competitive acid blocker (PCAB)&mdash;Phathom is working to transform the treatment of acid-related disorders.</p><p>
Our current portfolio includes:</p><ul><li>
VOQUEZNA&reg; (vonoprazan) tablets, approved for the treatment of heartburn associated with Non-Erosive GERD, as well as the healing and maintenance of healing of Erosive GERD</li><li>
VOQUEZNA&reg; TRIPLE PAK&reg; (vonoprazan tablets, amoxicillin capsules, clarithromycin tablets) and VOQUEZNA&reg; DUAL PAK&reg; (vonoprazan tablets, amoxicillin capsules), approved for the treatment of H. pylori infection in adults</li></ul><p>
Beyond our commercialized products, we are advancing a pipeline focused on innovative treatments for other acid-related GI disorders, including Eosinophilic Esophagitis (EoE).</p><p>
At Phathom, we are fueled by innovation, driven by purpose, and united by a shared commitment to improving patient outcomes. Our team comprises seasoned GI and industry experts with proven track records of delivering groundbreaking therapies, including anti-secretory agents. Together, we are tackling unmet medical needs and working hard to enhance the lives of patients.</p><p>
We seek motivated, innovative problem-solvers who excel in fast-paced, collaborative environments and are eager to make an impact. At Phathom, you&rsquo;ll find more than a career &ndash; you&rsquo;ll join our &ldquo;Phamily,&rdquo; where employees feel empowered, valued, and inspired to do their best work.</p><p>
In August 2025, we proudly earned the distinction of being Great Place to Work&reg; certified, with 91% of surveyed employees affirming that Phathom is an exceptional workplace.</p><p>
Ready to help change the landscape in GI? Join us and be part of something extraordinary.</p><p>
The Territory Sales Representative (TSR) has a responsibility to meet and exceed sales objectives in their assigned geography while in accordance with all applicable company and regulatory standards. The TSR will work to understand and identify customer needs, aligning appropriate resources and all pull-through activities. The TSR will acquire advanced product and disease state knowledge that allows for in-depth engagement with all health care professionals. Reporting to the Regional Sales Manager, this individual will promote the company&rsquo;s first ever product calling on Gastroenterologists, Advanced Practice Practitioners (APPs) and select Primary Care Physicians in assigned territory to achieve sales goals. The TSR will work closely with peers, Regional Sales Managers, and commercial colleagues to achieve territory, region, and corporate goals.</p><p><b>
Accountabilities:</b></p><ul><li>
Drives sales performance to ensure sales goals are met or exceeded.
</li><li>Maintain advanced product and disease state expertise to effectively engage Gastroenterologists, Primary Care Physicians, APPs, and office staff delivering clinically focused messages introducing a new treatment option and overcoming customer concerns.</li><li>
Continuously builds understanding of territory market dynamics and market access opportunities, accelerating pull-through by effectively communicating with HCPs and office staff.</li><li>
Works closely with Regional Sales Manager and Strategic Account Specialists (SAS) to effectively develop territory business plans to achieve sales goals.</li><li>
Works with peers, marketing, training, and sales operations, driving operational execution and sharing best practices.</li><li>
Meets all administrative management responsibilities including effective use of CRM, and expense reporting.</li></ul><br>
<b>
Requirements</b><br>
<ul><li>
Bachelor&rsquo;s degree from an accredited college or university</li><li>
Two years or more of successful medical sales experience (e.g., dental, medical device, laboratory, diagnostics) or one year pharmaceutical sales experience; GI Specialty experience preferred</li><li>
Proven and consistent track record of success in sales performance</li><li>
Experience launching new products</li><li>
Demonstrated success leveraging all resources (marketing, market access pull-through and technology solutions).
</li><li>Proven business acumen and analytical expertise</li><li>
Builds professional relationships with office staff and others in the customer network</li><li>
Demonstrated success in both live and virtual interactions.
</li><li>Ability to work in a fast paced, dynamic work environment</li><li>
Strong technical skills, computer proficiency with Microsoft Office Suite including Excel, PowerPoint and digital meeting platforms including Veeva Engage, Teams, Zoom etc.</li><li>
Valid driver&rsquo;s license and safe driving record</li><li>
Some territory overnight travel may be required depending on geography</li><li>
Travel to national, regional, and corporate office may be required</li></ul><p></p><p><b>
Phathom&rsquo;s Core Values:</b></p><ul><li>
Perseverance &ndash; With hard work and determination, together we overcome all obstacles</li><li>
Humble &ndash; We put others first, remain grounded and let our work speak for itself</li><li>
Accountable &ndash; We are reliable and take personal responsibility in all that we do. We take pride and ownership in our work every day</li><li>
Transparent &ndash; We say what we mean, debate openly and respectfully, and have no hidden agendas</li><li>
Entrepreneurial &ndash; We are nimble, agile and embrace innovation. We challenge the status quo, enjoy change and approach problems unconventionally</li></ul><br>
<b>
Benefits</b><p><br>
At Phathom, we prioritize the total well-being of our &ldquo;Phamily&rdquo; members. Our commitment is reflected in a competitive employee benefits package designed to support employees and their families&rsquo; overall well-being, now and in the future, including:</p><ul><li>
Highly competitive medical, dental and vision coverage options with low monthly premiums</li><li>
Roth &amp; Traditional 401(k) savings plan with annual employer match</li><li>
Long-term incentive equity compensation program</li><li>
Employee Stock Purchase Plan (ESPP)</li><li>
Comprehensive paid leave programs, including:</li><li>
16 weeks of paid parental leave for all new parents</li><li>
4-week part-time Bridge-Back-to-Work Program</li><li>
Hybrid and Flex Working Arrangements</li><li>
Unlimited Time Off</li><li>
17 paid company holidays in addition to a year-end winter shutdown period</li></ul><p>
Other Benefits:</p><ul><li>
Annual Fitness &amp; Wellbeing Reimbursement</li><li>
Company-provided Life and Accidental Death &amp; Dismemberment (AD&amp;D) insurance</li><li>
Company-provided short and long-term disability benefits</li><li>
Company-funded HSA plan</li><li>
Accident and Hospital Indemnity insurance</li><li>
Employee Assistance Program (EAP)</li><li>
Employee recognition program</li></ul><p>
The expected annual base salary range for this role is $90,000 - $140,000.</p><p>
Phathom is an equal opportunity employer that is committed to inclusion and diversity and provides equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.</p><p>
Applicants with a disability who require a reasonable accommodation for any part of the application, interview or hiring process can contact us by sending an email to careers@phathompharma.com.</p></div>

Territory Sales Representative - Manhattan South NYC

Zeta Global

<div><div><div><p><b>VP, Publisher Sales &amp; Strategic Partnerships Manager &ndash; Zeta Actions</b></p>
</div>
<div><p><b>About the Role</b></p>
</div>
<div><p>Zeta Actions is seeking a high-performing sales professional to drive the growth of our publisher and advertiser network. This role is ideal for someone with deep experience in performance marketing who enjoys developing new business, negotiating partnerships, and growing strategic accounts.</p>
</div>
<div><p>You will be responsible for identifying and acquiring new publishers and advertisers, expanding existing partnerships, and maximizing revenue through data-driven optimization. This is a highly visible, revenue-generating role that combines business development, strategic relationship management, and campaign performance.</p>
</div>
<div><p>Success in this role will be measured by your ability to grow revenue, expand our partner ecosystem, and deliver strong client outcomes.</p></div><div><br>
<p>
</p></div><div><p><b>Responsibilities</b></p>
</div>
<div><p><b>Business Development &amp; Sales (Primary Focus)</b></p>
</div>
<div><ul><li><p>Develop and execute a sales strategy to acquire new publishers and advertisers across Zeta's performance marketing business.
</p></li></ul></div><div><ul><li><p>Build and manage a healthy pipeline through outbound prospecting, referrals, industry events, and existing relationships.
</p></li></ul></div><div><ul><li><p>Negotiate commercial agreements, pricing, and partnership terms with publishers and advertisers.
</p></li></ul></div><div><ul><li><p>Identify new revenue opportunities within existing accounts through upselling, cross-selling, and expansion into new channels.
</p></li></ul></div><div><ul><li><p>Develop strategic partnerships that increase scale, improve media quality, and diversify supply.
</p></li></ul></div><div><ul><li><p>Partner closely with internal leadership to define go-to-market strategies and launch new offerings.
</p></li></ul></div><div><ul><li><p>Maintain a strong understanding of market trends, competitive activity, and emerging performance marketing opportunities.</p><br>
</li>
</ul></div><p></p><div><p><b>Strategic Partner Management</b></p>
</div>
<div><ul><li><p>Own executive relationships with key publishers and advertisers.
</p></li></ul></div><div><ul><li><p>Conduct regular business reviews focused on growth opportunities and strategic planning.
</p></li></ul></div><div><ul><li><p>Serve as a trusted advisor by recommending new products, channels, and optimization strategies.
</p></li></ul></div></div><div><div><ul><li><p>Ensure high partner satisfaction while driving profitable revenue growth.
</p></li></ul></div><div><p><b>Campaign Strategy &amp; Performance</b></p>
</div>
<div><ul><li><p>Oversee campaign launches, pacing, fulfillment, and optimization.
</p></li></ul></div><div><ul><li><p>Work with Operations and BI teams to improve campaign performance and maximize ROI.
</p></li></ul></div><div><ul><li><p>Analyze campaign performance and identify opportunities to increase scale while maintaining quality.
</p></li></ul></div><div><ul><li><p>Collaborate with Product and Engineering teams to improve integrations, tracking, and operational efficiency.</p><br>
</li>
</ul></div><p></p><div><p><b>What We're Looking For</b></p>
</div>
<div><p><b>Required Experience</b></p>
</div>
<div><ul><li><p>7+ years of experience in performance marketing, affiliate marketing, publisher development, business development, or digital advertising sales.
</p></li></ul></div><div><ul><li><p>Demonstrated success acquiring and growing publisher and advertiser partnerships.
</p></li></ul></div><div><ul><li><p>Existing relationships within affiliate marketing, performance media, or digital publishing ecosystems.
</p></li></ul></div><div><ul><li><p>Strong understanding of CPL, CPA, CPC, ROAS, attribution, and performance marketing economics.
</p></li></ul></div><div><ul><li><p>Experience negotiating commercial agreements and managing strategic partnerships.
</p></li></ul></div><div><ul><li><p>Experience with affiliate platforms such as Cake, Everflow, Tune, Impact, or similar technologies.
</p></li></ul></div><div><ul><li><p>Strong analytical skills with Tableau, Power BI, Google Analytics, or similar reporting tools.
</p></li></ul></div><div><ul><li><p>Excellent presentation, negotiation, and executive communication skills.
</p></li></ul></div><div><p><b>Preferred Experience</b></p>
</div>
<div><ul><li><p>Higher Education performance marketing experience strongly preferred.
</p></li></ul></div><div><ul><li><p>Experience across additional lead generation verticals including Financial Services, Insurance, Healthcare, or Home Services.
</p></li></ul></div></div><div><div><ul><li><p>Experience managing publisher email inventory and affiliate media.</p><br>
</li>
</ul></div><p></p><div><p><b>What Success Looks Like</b></p>
</div>
<div><ul><li><p>Grow publisher and advertiser revenue.
</p></li></ul></div><div><ul><li><p>Expand Zeta's strategic publisher ecosystem.
</p></li></ul></div><div><ul><li><p>Launch new partnerships that generate incremental revenue.
</p></li></ul></div><div><ul><li><p>Increase partner retention and lifetime value.
</p></li></ul></div><div><ul><li><p>Identify new market opportunities and bring innovative ideas to the business.
</p></li></ul></div><div><ul><li><p>Deliver exceptional customer experiences while exceeding revenue goals.</p></li></ul><br>
<p>
</p><p></p><p><b>BENEFITS &amp; PERKS</b></p>
<ul>
<li>Unlimited PTO</li>
<li>Excellent medical, dental, and vision coverage</li>
<li>Employee Equity and Stock Purchase Plan</li>
<li>Employee Discounts, Virtual Wellness Classes, and Pet Insurance</li>
</ul>
<p>And more!!</p><br>
<p></p>
<p><b>
COMPENSATION RANGE</b></p>
<p>
The compensation range for this role is $150,000.00 - $300,000.00, depending on location and experience.</p><br>
<p></p>
<p><b>
PEOPLE &amp; CULTURE AT ZETA</b></p>
<p>
Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual's sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.</p>
<p>
We're committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/</p><br>
<p></p>
<p><b>
ZETA IN THE NEWS!</b></p>
<p>
https://zetaglobal.com/press/?cat=press-releases</p>
<p>
#LI-MC1<br>
#LI-Remote</p></div></div></div><p></p>

Vice President, Publisher Sales & Strategic Partnerships

JPMorganChase

<div><b>JOB DESCRIPTION</b><br>
<br>
<br>
<p>Join Chase and help shape the future of international payments. As a Product Manager, you'll lead strategy and execution for cross-border payments, delivering innovative solutions that enhance the customer experience and drive digital transformation. Collaborate with talented colleagues and make a direct impact on how customers move money globally.</p><p>
As a Product Manager in Connected Commerce on the Cross Border Payments team, you will serve as the strategic and execution lead for cross-border payments strategy and innovation. You will manage product features from conception to implementation, support successful product releases, and lead digital transformation at scale. Your expertise in product delivery, technical execution, and stakeholder engagement will help deliver frictionless, user-centric products in a fast-evolving digital ecosystem.</p><p><b>
Job responsibilities</b></p><ul><li>
Lead the cross-border payments customer experience, leveraging innovative solutions such as blockchain technology and digital assets.</li><li>
Drive the development and implementation of new international remittance features from ideation to completion.</li><li>
Lead large-scale cross-functional workstreams, including teams across Technology, Design, Finance, Legal, Risk, and Operations, in the prioritization and development of product features.</li><li>
Conduct product reviews, strategy sessions with leadership, and use data-driven decision-making to influence the product roadmap.</li><li>
Drive execution, deployment, and continuous refinement of customer-facing capabilities across digital and non-digital channels.</li><li>
Provide input on business metrics, including OKRs, and ensure alignment with customer needs and business goals.</li><li>
Manage internal risk and compliance review processes to support launches and maintain a strong control environment.</li><li>
External relationship experience with 3rd parties</li><li>
Foster a culture of ownership, agility, and controlled risk-taking to achieve results.</li></ul><p>
</p><p><b>Required qualifications, capabilities, and skills</b></p><ul><li>
Bachelor's degree or equivalent experience.</li><li>
4+ years of product development experience.</li><li>
Proven track record of managing the end-to-end product development lifecycle (PDLC) for complex, large-scale initiatives.</li><li>
Strong ability to analyze opportunities, build business cases, recommend solutions, and communicate effectively to all levels of management.</li><li>
Experience working with Agile methodologies and tools.</li><li>
Experience managing an established book of work with complex delivery items.</li></ul><p>
</p><p><b>Preferred qualifications, capabilities, and skills</b></p><ul><li>
Master's degree in product or analytics-related fields.</li><li>
Product experience in the payments or financial industry.</li><li>
Understanding of blockchain technology and traditional international payment rails.</li><li>
Experience leading high-performing product or strategy teams.</li><li>
Knowledge of control and compliance frameworks related to payments.</li></ul><p>
</p><p>Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.
</p><b>ABOUT US</b><br>
<br>
<br>
<p>Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
</p><p></p><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><p></p><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p></p><p>Equal Opportunity Employer/Disability/Veterans</p><br>
<br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
<br>
<div>Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.<br>
</div><div></div><br>
<div>We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.</div></div>

International Payments Product Associate

Schonfeld

<div>
 <strong>
  The Role
  <br/>
  <br/>
 </strong>
 Schonfeld Strategic Advisors are seeking an exceptionally talented individual to join our team as a Recruitment Coordinator. The successful candidate will be driven, a self-starter who is passionate about working with people. As well as taking pride in the delivery of your work, you will be able to demonstrate close attention to detail and excellent organizational skills. You should enjoy interacting with people and collaborating with hiring managers throughout the recruitment lifecycle. You will create strong relationships, be able to communicate effectively and work well with others.
 <br/>
 <br/>
 <strong>
  What You&rsquo;ll Do
  <br/>
  <br/>
 </strong>
 As the Recruitment Coordinator, you will be the face of the Talent Acquisition team based out of New York, supporting our domestic and international offices. You will have fantastic exposure to the various teams across the global business and will be one of the first points of contact for recruitment topics. You will take an active role in:
 <br/>
 <br/>
 <ul>
  <li>
   Providing an excellent candidate, manager and agency experience
  </li>
  <li>
   Arranging and coordinating interviews/meetings in multiple time zones
  </li>
  <li>
   Act as the real time point of contact for stakeholders globally
  </li>
  <li>
   Maintain accurate and up-to-date candidate records in our Applicant Tracking System
  </li>
  <li>
   Arrange travel and accommodations for candidates as needed
  </li>
  <li>
   Streamline and improve recruitment processes and candidate experiences
  </li>
  <li>
   Compile recruitment reports and deliver results in the form of meetings or email updates
  </li>
  <li>
   Help drive our recruitment initiatives such as diversity &amp; inclusion
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You&rsquo;ll Bring
  <br/>
  <br/>
 </strong>
 What you need:
 <br/>
 <br/>
 <ul>
  <li>
   Bachelor&rsquo;s degree or equivalent experience (2-3 years experience in an administrative role)
  </li>
  <li>
   Experience supporting a recruitment team by taking a lead role in the coordination of interviews and both internal / external meetings
  </li>
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   Experience closely interacting with candidates, hiring managers and recruitment agencies, providing high levels of customer service and consumer experience
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   Proficient use of Outlook and Microsoft Office application packages, particularly Excel
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   Experience working with an applicant tracking system, preferably Greenhouse
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   Experience in vendor systems
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   Experience in the planning, organization and running of events
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   Strong attention to detail; exceptionally organized and detail-oriented
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   Easily builds rapport and an excellent team player; puts success of the team above their own
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   Strong multi-tasker with excellent verbal and written communication skills
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   High sense of urgency and proactive decision maker; demonstrates good judgement
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 Schonfeld is a global multi-manager hedge fund that strives to deliver industry-leading risk-adjusted returns for our investors. We leverage both internal and external portfolio manager teams around the world, seeking to capitalize on inefficiencies and opportunities within the markets. We draw from decades of experience and a significant investment in proprietary technology, infrastructure and risk analytics to invest across four main strategies: Quant, Tactical, Fundamental Equity and Discretionary Macro &amp; Fixed Income.
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  Our Culture
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 At Schonfeld, we&rsquo;ll invest in you. Attracting and retaining top talent is at the heart of what we do, because we believe that exceptional outcomes begin with exceptional people. We foster a culture where talent is empowered to continually learn, innovate and pursue ambitious goals. We are teamwork-oriented, collaborative and encourage ideas&mdash;at all levels&mdash;to be shared. As an organization committed to investing in our people, we provide learning and educational offerings and opportunities to make an impact. We encourage community through internal networks, external partnerships and service initiatives that promote inclusion and purpose beyond the firm&rsquo;s walls.
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 The base pay for this role is expected to be between $80,000.00 and $110,000.00. The expected base pay range is based on information at the time this post was generated. This role may also be eligible for other forms of compensation such as a performance bonus and a competitive benefits package. Actual compensation for the successful candidate will be determined based on a variety of factors such as skills, qualifications, and experience.
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Talent Acquisition Coordinator

<div><b>JOB DESCRIPTION</b><br>
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<p>Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. Are you a seasoned data strategist passionate about driving the strategy behind building the real-time data foundations that power AI/ML, customer experience personalization, and enterprise analytics at scale? Join JPMorgan Chase in our Data Products &ndash; Interaction Core team, where you will drive high-impact data sourcing and streaming initiatives that unlock value across channels, products, and customer journeys. This is an opportunity with room for growth to shape strategy for holistic real time data products including real time enriched streams, accelerate modernization of legacy data ecosystems, and delivering durable capabilities for the firm, including driving adoption to ensure the business value is fully realized.</p><p>
</p><p>As a Product Delivery Manager in Data and Analytics Data Products &ndash; Interaction Core team, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. You will drive adoption, growth, and retention of priority streaming data product solutions across Chase, bridging Product, Technology, Data Sourcing, AI/ML, Analytics, Personalization, and Reporting partners to deliver business value and measurable business outcomes. In addition, this role collaborates across Consumer Community Banking Lines of Business to understand challenges, identify areas of opportunity, and drive development of strategy to successfully go-to-market with new or evolved streaming data solutions to deliver business value.</p><p>
</p><p>As the Data Strategy &amp; Program Manager for D&amp;A Data Products - Interaction Core team, you will drive adoption, growth, and retention of priority streaming data product solutions across Chase, bridging Product, Technology, Data Sourcing, AI/ML, Analytics, Personalization, and Reporting partners to deliver business value and measurable business outcomes. In addition, this role collaborates across Consumer Community Banking Lines of Business to understand challenges, identify areas of opportunity, and drive development of strategy to successfully go-to-market with new or evolved streaming data solutions to deliver business value.</p><p><b><br>
Job responsibilities</b></p><ul><li>
Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination.
</li><li>Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements.</li><li>
Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners.</li><li>
Develop and implement data strategies aligned with business goals and opportunities, including new data product launches, value propositions, and go-to-market plans.</li><li>
Identify priority streaming data product solutions. Collaborate across Product, Technology, Sourcing &amp; Data Streaming, governance, and consumer teams to harmonize priorities, align dependencies, and drive joint adoption and enablement integration in a matrixed environment. Map stakeholder-specific customer journeys across the Shared Events &amp; Assets solutions.
</li><li>Collaborate with CCB Stakeholders to develop solution value propositions for streaming data products. Own strategy for go-to-market (GTM) launches and adoption.</li><li>
Build materials to drive demand and adoption of priority streaming data product solutions, such as data product one-pagers, reference architectures, onboarding playbooks, integration checklists, and &ldquo;golden path&rdquo; implementation patterns</li><li>
Ensure consistent execution and communications across Product, Technology, Sourcing, and Readiness/Enablement, including stakeholder updates that clearly articulate progress, risks, trade-offs, and required decisions.</li><li>
Lead cross-functional GTM plans, including kick-off and debrief meetings to align necessary resources, establish project plans, and deliver after-action reporting. Build segment-specific materials to drive demand and adoption of priority solutions. Co-lead strategic planning and opportunity identification sessions with stakeholders and leadership</li><li>
Deliver measurable outcomes against business and data product goals, including active consumers, data asset reuse, time-to-onboard, time-to-first-value, reduction in bespoke integrations, and AI/ML and analytics use cases enabled.</li></ul><p>
</p><p><b>Required qualifications, capabilities, and skills</b></p><ul><li>
5+ years of experience or equivalent expertise in product delivery or a relevant domain area</li><li>
Demonstrated ability to execute operational management and change readiness activities.</li><li>
Strong understanding of delivery and a proven track record of implementing continuous improvement processes</li><li>
Experience in product or platform-wide release management, in addition to deployment processes and strategies</li><li>
5+ years of experience in product strategy, marketing strategy, or related roles. Proven success developing and executing product strategies for complex, multi-channel products. Effective project management and organizational skills.</li><li>
Strong analytical skills, with expertise in market research, data analysis, and performance measurement. Excellent written and verbal communication skills, with experience presenting to executive leadership. Demonstrated ability to influence and collaborate across functions and levels within matrixed, global organizations.</li><li>
Proficiency with Microsoft Office platform, especially collaboration tools (e.g., Teams, Outlook) and presentation design and development (e.g., PowerPoint). Experience enabling AI/ML and real-time personalization use cases through data product strategy, including event design, data contracts, and operational monitoring patterns that drive trust and reuse (per user requirements).</li><li>
Effective project management and organizational skills, with the ability to manage multiple priorities, cross-team dependencies, and complex initiatives simultaneously while maintaining delivery momentum (per user requirements).</li><li>
Strong analytical skills, with expertise in consumer and use-case research, data analysis, and adoption performance measurement, and the ability to convert insights into prioritization and action.</li><li>
Excellent written and verbal communication skills, with experience presenting to executive leadership and translating complex technical topics into clear implications, decisions, and outcomes</li></ul><p>
</p><p><b>Preferred qualifications, capabilities, and skills</b></p><ul><li>
Proficient knowledge of the product development life cycle, design, and data analytics</li><li>
Experience in financial services preferred, but not required.
</li></ul><b>ABOUT US</b><br>
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<p>Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
</p><p></p><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><p></p><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p></p><p>Equal Opportunity Employer/Disability/Veterans</p><br>
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<b>ABOUT THE TEAM</b>
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Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.</div>

Vice President, Data Product Strategy & Delivery Manager - Interaction Core

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