client solutions manager, large customer, marketing solutions

account manager

associate manager, crm

ci manager

client solutions manager, large customer, marketing solutions Jobs in New York

client strategy manager

customer success manager

talentpluto

<div>
 
 
 Location:
 
 New York, NY
 
 
 
 Work Model:
 
 Hybrid (4+ days per week onsite)
 
 
 
 Industry:
 
 SaaS / Data Platform for Investors
 
 
 
 Compensation:
 
 $100,000 - $250,000 OTE + Equity (based on experience)
 
 
 
 
 
 
 About the Company
 
 
 
 Our partner is a rapidly growing Series A SaaS startup building a modern discovery engine for the venture ecosystem. Their platform helps investors identify, evaluate, and support the most promising startups, ensuring high-impact innovations receive the visibility and funding they deserve. With strong backing from top-tier investors, 100%+ annual revenue growth, and thousands of users across leading investment teams, they are scaling quickly while maintaining a culture rooted in customer obsession, collaboration, and continuous improvement.
 
 
 
 
 
 
 The Opportunity
 
 
 
 Our partner is hiring a full-time
 
 Account Manager
 
 to join their New York team. This role will own relationships with approximately 80 customers and serve as the primary point of contact for all post-sale success, renewals, and expansions. As the business continues to scale rapidly, the Account Manager will play a crucial role in ensuring exceptional customer experience, driving product adoption, and strengthening long-term customer value.
 
 
 
 
 
 This is an outstanding opportunity to work directly with sophisticated investment professionals, influence product direction through customer insights, and contribute to a team that values fast execution, deep product knowledge, and meaningful relationship-building. You'll thrive here if you enjoy a high-growth, high-accountability environment and take pride in delivering exceptional service.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Manage the full customer lifecycle from onboarding through renewal and expansion.
 </li>
 <li>
 Serve as the primary point of contact for a portfolio of ~80 accounts.
 </li>
 <li>
 Drive activation, adoption, and ongoing customer success across all assigned accounts.
 </li>
 <li>
 Identify upsell and expansion opportunities and lead commercial conversations.
 </li>
 <li>
 Build strong relationships with investment teams and understand their workflows and needs.
 </li>
 <li>
 Partner cross-functionally with product and engineering teams to relay customer insights.
 </li>
 <li>
 Refine internal processes and share best practices across the broader team.
 </li>
 <li>
 Maintain accurate forecasting and account health metrics.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Bachelor's degree in business, sales, marketing, or a related field.
 </li>
 <li>
 Minimum 2+ years of experience managing customer relationships, ideally in SaaS or data-driven environments.
 </li>
 <li>
 Strong communication skills and the ability to work with technical and non-technical stakeholders.
 </li>
 <li>
 High technical acumen and ability to learn software products quickly.
 </li>
 <li>
 Proven ability to operate in fast-paced, ambiguous environments with a "roll up your sleeves" mentality.
 </li>
 <li>
 Excitement to work
 
 in person 4+ days per week
 
 at the New York (Flatiron) office.
 </li>
 </ul>
</div>

Account Manager

Amazon Web Services

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
Amazon Web Services (AWS) is seeking a customer engagement manager to join the North American commercial sales team. As a customer engagement manager, you will play a central role in developing, planning, and driving execution of executive engagements with the North American customer base. 
 
A successful candidate will have experience in executive communication, customer engagements, building and managing data systems to give insight into the program, developing success metrics, and tracking progress towards them. 
 
In this role, you will be responsible for building the process in which we engage our executives to meet with our customers. This role requires exceptional verbal and written communication skills, strong attention to detail and the ability to work backwards from ambiguous requirements to generate clear, concise communications that will be shared with our most senior executives. The right candidate is extremely data-driven, thrives in 
a fast- paced, high-pressure entrepreneurial environment, and has proven experience 
managing priorities and working effectively across a number of internal stakeholders. 
 
This role involves frequent engagement with AWS leadership and requires a candidate with executive presence, excellent interpersonal skills, and a proven ability to influence others. This is a hands-on-position, to be successful you must be willing to &ldquo;roll up your sleeves&rdquo; to drive the desired results. 
 
Key job responsibilities 
<ul><li>Work with field sales teams to create meaningful executive interactions with customers.</li><li>Prepare executives for customer meetings and events.</li><li>Build metrics, dashboards, and reporting mechanisms using Salesforce, Tableau, or other platforms to track activity and tie to outcomes.</li></ul>
- Create closed loop tracking to confirm follow-up and follow- through on customer engagements. 
<ul><li>Prepare enablement material for field sales team on best practices.</li><li>Operate autonomously; drive end to end management of business goals.</li><li>Shepherd special projects and initiatives from ideation, documentation to deployment.</li></ul></div><h2 class="jobSectionHeader"> 
BASIC QUALIFICATIONS</h2><ul><li>Experience leading cross-functional teams to establish strong partnerships with demonstrable results</li><li>Experience managing multiple projects and meeting aggressive deadlines</li><li>Travel up to 50% of the time</li><li>10+ years of sales or event marketing experience in a fast-paced, highly visible environment.</li><li>Excellent interpersonal skills to deal diplomatically with senior executives, vendors, and team members at all skill levels.</li></ul>
- Ability to work collaboratively and earn trust across our customers&rsquo; businesses, from the C- level to the technical user community. 
<ul><li>Self-starter, highly motivated, and problem solver who loves to come up with creative solutions.</li><li>Ability to be flexible in a constantly changing environment.</li><li>Broad understanding of public and hybrid cloud platforms; working knowledge of AWS services and their relevance to enterprise and industry workloads.</li><li>Are seeking an adventure that this role will bring, and want to join our inspiring and fun culture.</li><li>A proactive systems thinker: able to manage a high degree of complexity and to distill information, able to think both strategically at a global level as well as effectively developing key processes, and deliver and distribute information across multiple channels and mediums.</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Executive communication experience with Enterprise Tech company</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. 
USA, NY, New York - 156,100.00 - 211,200.00 USD annually 
USA, VA, Arlington - 142,000.00 - 192,000.00 USD annually 
USA, WA, Seattle - 142,000.00 - 192,000.00 USD annually</div>

NAMER Executive Engagement Manager

Intuit

<div><h2 class="jobSectionHeader">Overview</h2>
Join the Intuit Data Exchange (IDX) team as a Principal Customer Experience professional focusing on technical account management for data connectivity in Intuit offerings, dedicated to a specialized business unit. The Technical Account Manager (TAM) in the fintech sector serves as an ambassador of customer obsession, and functions as a critical link among our financial data partners, the IDX platform, and product management and development teams across offerings. The role demands a blend of product knowledge, API fluency and banking/investment industry understanding to ensure high-quality and high-performance data connectivity for Intuit's customers. The TAM acts as a trusted strategic partner, proactively monitoring KPIs and creating roadmaps to address optimization opportunities and meet the needs of internal and external stakeholders. This includes providing technical and domain SME guidance and holding all contributing teams accountable for key initiatives in order to facilitate the adoption and high performance of Intuit&rsquo;s data connections and related capabilities. 
Focus: Single Threaded Owner for IDX data connectivity operations and support for GBSG, dedicated to QBO.<ul><li>
Monitor connection health and quality, analyze any low performance against SLAs and roadmap goals</li><li>
Provide technical and business insights to support progress of financial data connection capabilities against target KPIs</li><li>
Identify and explain dependencies and risks for provider integration roadmaps</li><li>
Design and drive op mechs with internal and external stakeholders for visibility of ongoing connection issues and status</li></ul> 
Leverage VOC, metrics and industry best practices to generate and lead action plans, in collaboration with cross-functional teams, to continuously optimize and enhance the quality of customer and/or expert data connectivity experiences 
Responsibilities<ul><li>
Serve as the primary technical contact for assigned fintech partners, ensuring high levels of partner satisfaction and engagement.</li><li>
Develop a deep understanding of partners' business objectives and technical environments to effectively position and support our solutions.</li><li>
Provide proactive technical guidance and recommendations to partners, anticipating potential challenges and offering solutions.</li><li>
Manage and prioritize partner fintech API issues, working closely with engineering and support teams to ensure timely resolution and clear communication to the partner.</li><li>
Conduct regular partner reviews to share KPIs and YoY performance insights, identify areas for improvement, and present new features or solutions.</li><li>
Facilitate product capability reviews for partners, empowering them to scope and prioritize adoption of new updates in future roadmaps.</li><li>
Contribute to the creation of technical documentation, best practices, and knowledge base articles.</li><li>
Stay up-to-date with industry trends, emerging technologies, and competitive landscapes within fintech API and service provider offerings.</li><li>
Represent the partner's capability asks and feedback internally, ensuring partner needs are reflected in product roadmaps when appropriate.</li></ul> 
Qualifications
Education &amp; Experience<ul><li>
Bachelor's degree in Computer Science, Information Technology, Finance, or a related technical field. Master's degree and ITIL certifications are preferred.</li><li>
8+ years of experience in a technical account management, sales engineering, or similar partner-facing technical role in the fintech industry.</li></ul> 
Technical Skills<ul><li>
Strong understanding of financial technologies, including payment systems, banking platforms, trading systems, and other relevant fintech domains.</li><li>
Proficiency in understanding and articulating complex technical concepts related to APIs and system integrations, including network security, authentication, authorization and consent flow protocols.</li><li>
Experience navigating Tableau, Splunk, SQL (querying) etc for data analysis and troubleshooting.</li><li>
Familiarity with CRM software (e.g., Salesforce)</li></ul> 
Soft Skills 
<ul><li>
Excellent communication, presentation, and interpersonal skills, with the ability to effectively communicate technical information to both technical and non-technical audiences.</li><li>
Proven ability to build strong relationships and influence stakeholders at all levels of an organization.</li><li>
Exceptional problem-solving and analytical abilities, with a focus on partner success.</li><li>
Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.</li><li>
Proactive and results-oriented with a strong partner-centric mindset.</li><li>
Ability to work independently and as part of a distributed team.</li></ul> 
Preferred Qualifications<ul><li>
Fluency in RESTful APIs and relevant authentication protocols (OAuth, OIDC)</li><li>
Experience with agile methodologies and software development lifecycles.</li><li>
Familiarity with data standards in the financial services industry (OFX, FDX, Open Banking, PSD2/3)</li></ul> 
Reporting Structure
The Technical Account Manager will report to the IDX Leader of Customer Experience Operations. 
Travel
This role has the potential for travel to partner sites and conferences as required. 
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit&reg;: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: 
Bay Area &amp; Southern California - $192,500 - $260,000
New York - $194,500 - $263,500</div>

Principal Technical Account Manager (IDX Customer Success)

Google

<div>
 
 Minimum qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's degree or equivalent practical experience.
 </li>
 <li>
 2 years of experience in a quota-carrying sales role.
 </li>
 <li>
 Experience in online sales, acquisition, business development, or cold calling.
 </li>
 <li>
 Experience in a customer-facing role working with digital advertising products.
 
 
 </li>
 </ul>
 
 Preferred qualifications:
 
 
 
 <ul>
 <li>
 Experience in media account management or the advertising industry.
 </li>
 <li>
 Experience in managing and customizing for a customer base.
 </li>
 <li>
 Ability to multi-task and manage multiple projects at a time while paying attention to detail.
 </li>
 <li>
 Ability to reach out to customers and assist them in adding value to their business.
 </li>
 <li>
 Excellent creative thinking and problem-solving skills.
 
 
 </li>
 </ul>
 
 About The Job
 
 
 
 Businesses of all shapes and sizes rely on Google&rsquo;s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
 
 
 The Onboarding team plays a critical role in Google&rsquo;s Acquisitions organization and is responsible for a substantial portion of Google&rsquo;s advertising business growth across the globe.
 
 
 As a New Business Account Strategist, you will be a critical member of our Onboarding team, managing the onboarding of new advertising customers for Google throughout the region. You will be engaging with customers and supporting them in learning how to utilize Google solutions for their business while also developing digital advertising solutions that meet their growth goals and business objectives. You will manage the relationship with our acquisitions and business teams for customers. You will work with an engaged team and grow/transform the business while also understanding our advertisers needs and delivering measurable solutions.
 
 
 Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you&rsquo;ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
 
 
 The US base salary range for this full-time position is $84,000-$120,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
 
 
 Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google .
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Drive new business growth by consistently achieving and exceeding assigned business goals for onboarding advertisers.
 </li>
 <li>
 Own the post-sale customer journey, strategically guiding new advertisers through their initial setup and ensuring successful campaign launches to accelerate their path to sustained investment.
 </li>
 <li>
 Collaborate closely with New Business Sales (NBS) and Google Customer Solutions (GCS) teams to ensure seamless customer transitions and identify opportunities for account expansion and upsell.
 </li>
 <li>
 Engage with advertisers proactively via phone and email to understand their business objectives, provide expert guidance, and recommend tailored Google advertising solutions that drive measurable ROI.
 </li>
 <li>
 Develop and implement strategies to optimize advertiser performance and product adoption, directly contributing to their long-term success and Google's business growth.
 
 
 
 </li>
 </ul>
 Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
</div>

New Business Account Strategist, Onboarding, Google Customer Solutions

Enova International

<div>
 
 
 
 We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.
 
 
 
 
 
 About the role:
 
 
 
 The Lending Account Executive's role is to support applicants who are declined or do not meet OnDeck&rsquo;s primary credit criteria. The Account Executive is responsible for delivering an exceptional borrower experience, identifying the right marketplace partner for each opportunity, and driving funded volume through our alternative lending network. An AE is required to have strong consultative selling skills, disciplined workflow management, and the ability to navigate multiple products while maintaining a customer-first mindset.
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 
 
 Customer Engagement and Needs Assessment:
 
 
 <ul>
 <li>
 Engage with declined or non- fit applicants via phone, email, and SMS to understand the SMB&rsquo;s business goals, needs, and financial profile.
 </li>
 <li>
 Deliver a transparent, consultative experience by curating a solution clearly and setting accurate expectations.
 </li>
 <li>
 Follow required cadences and talk tracks, consent disclosures, and compliance guidelines across all borrower interactions.&nbsp;
 </li>
 </ul>
 </li>
 <li>
 
 
 Product Knowledge and Deal Execution:
 
 
 <ul>
 <li>
 Analyze credit files, business performance, industry type, and borrower needs to identify the appropriate product fit.
 </li>
 <li>
 Submit complete and accurate applications, and proactively manage lender requests and updates.
 </li>
 <li>
 Have a deep understanding of the suite of products we offer.&nbsp;
 </li>
 <li>
 Identifies the right marketplace lender for each opportunity and clearly curates a transparent transaction between lender and borrower.&nbsp;
 </li>
 </ul>
 </li>
 <li>
 
 
 Pipeline Management and Performance:
 
 
 <ul>
 <li>
 Own daily pipeline execution: new declines, re-engagements, callbacks, doc request, offer presentation, and lender updates.
 </li>
 <li>
 Achieve monthly KPI targets related to assigned opportunities, volume funded, funded deals, revenue contribution,
 </li>
 <li>
 Adhere to call cadence, follow up expectations, and activity requirements.
 </li>
 <li>
 Participate in coaching sessions and training to continually improve sales acumen and product knowledge.
 </li>
 <li>
 Share any lender friction points and workflow challenges with your Team Lead.
 </li>
 <li>
 Contribute to a collaborative, high-ownership culture where best practices are shared.
 </li>
 </ul>
 </li>
 </ul>
 
 
 Requirements:
 
 
 <ul>
 <li>
 1-3 years in sales, account management, or customer facing roles - fintech or SMB lending preferred.
 </li>
 <li>
 Strong consultative selling and solution-matching abilities
 </li>
 <li>
 Proficient with CRM systems, Excel/Sheets, and standard tech stacks.
 </li>
 <li>
 Excellent phone presence and written communication skills.
 </li>
 <li>
 Strong Organization and pipeline management.
 </li>
 <li>
 A team-oriented mindset with openness to coaching, feedback, and collaboration
 </li>
 </ul>
 
 
 Compensation:
 
 
 
 The budgeted
 
 
 hourly rate for this position ranges is $21.00 to $30.28. This role qualifies for additional compensation through a performance-based incentive plan. The On-Target Earnings (OTE), which includes base salary plus target bonus performance at 100% attainment, is $120,000 to $140,000 annually. Please note that incentive compensation is not guaranteed and is dependent on achieving defined performance metrics. All full-time employees are eligible to participate in Company benefits, described in more detail here.
 
 
 
 
 #BI-Hybrid&nbsp; &nbsp;
 
 
 
 
 
 Benefits &amp; Perks:
 
 
 <ul>
 <li>
 Our hybrid roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This schedule fosters collaboration, team connection, and strategic planning, enhancing communication and effectiveness to drive results.
 </li>
 <li>
 
 Health, dental, and vision insurance including mental health benefits
 
 </li>
 <li>
 
 401(k) matching plus a roth option (U.S. Based employees only)
 
 </li>
 <li>
 
 PTO &amp; paid holidays off
 
 </li>
 <li>
 
 Sabbatical program (for eligible roles)
 
 </li>
 <li>
 
 Summer hours (for eligible roles)
 
 </li>
 <li>
 
 Paid parental leave
 
 </li>
 <li>
 
 DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
 
 </li>
 <li>
 
 Employee recognition and rewards program
 
 </li>
 <li>
 
 Charitable matching and a paid volunteer day&hellip;Plus so much more!
 
 </li>
 </ul>
 
 
 About Enova
 
 
 
 
 Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus&trade;platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks&mdash;in order to create accessible credit for millions.
 
 
 &nbsp;
 
 
 
 
 Being a values-driven organization is at the core of Enova&rsquo;s success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova&rsquo;s values and culture
 
 
 here
 
 
 .&nbsp;
 
 
 
 
 It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click
 
 
 
 
 here
 
 
 to review our California Privacy Policy for Job Applicants.
 
 
</div>

Lending Account Executive, OnDeck Connect (Hybrid)

Versace

<div>
 
 
 
 Responsibilities include:
 
 
 
 
 
 
 
 
 General
 
 
 <ul>
 <li>
 Lead training and adoption of My Versace (Clienteling App) in the US region by partnering with Retail and HQ teams to implement programs, identify opportunities and deliver results
 </li>
 <li>
 Partner with manger to present opportunities to identify, maintain and grow VIC customer base and other priority customer segments (e.g. new, locals, lapsed...)
 </li>
 <li>
 In collaboration with their manager and HQ, outline a targeted clienteling contact strategy (including client gifting) and activities calendar to keep an &ldquo;always-on&rdquo; approach to their experience with Versace
 </li>
 <li>
 With direction from retail leadership and manager, generate and propose action plans per boutique
 </li>
 <li>
 Coordinate development initiatives across retail &amp; digital channels and touch points
 </li>
 <li>
 Articulate best practices sharing in these regions
 </li>
 <li>
 Effectively manage interactions with cross functional partners (Events, retail, merchandising, digital)
 </li>
 </ul>
 
 
 
 
 
 Technical Responsibilities
 
 
 <ul>
 <li>
 Coordinate monthly Clienteling App training schedules for retail teams
 </li>
 <li>
 Collaborate with My Versace Project Manager and technical team to identify and resolve app bugs or discrepancies reported by the retail teams
 </li>
 <li>
 Support retail network with business critical requests and supplying client lists
 </li>
 <li>
 Oversee all administrative Clienteling app requests
 </li>
 <li>
 Compile data quality reports and distribute amongst the retail network
 </li>
 </ul>
 
 
 
 
 
 Experience &amp; Key Competencies:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree required
 </li>
 <li>
 5+ years of work experience in CRM/Clienteling
 </li>
 <li>
 Experience within the luxury and/or fashion environment preferred
 </li>
 <li>
 Focused on customer satisfaction by continuously improving services, processes, collaborative capabilities
 </li>
 <li>
 A passionate, energetic team-oriented individual with strong analytical, interpersonal, creative and leadership skills
 </li>
 <li>
 Strong oral and written communication and presentation skills
 </li>
 </ul>
 
 
 
 
 
 Versace Perks:
 
 
 <ul>
 <li>
 Generous PTO &amp; Holiday Schedule
 </li>
 <li>
 Summer Fridays
 </li>
 <li>
 Exclusive Employee Sales
 </li>
 <li>
 401k Match
 </li>
 <li>
 Paid Parental Leave
 </li>
 <li>
 Commuter Benefits
 </li>
 </ul>
 
 
 
 
 
 At Versace, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Versace is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V
 
 
</div>

Associate Manager, CRM

Arya Health

<div>About the Role
Arya is looking for a high-performing Deployment Specialist to lead and accelerate our AI product deployments with healthcare customers. This role combines technical acumen, project management mastery, and client-facing excellence. You&rsquo;ll own end-to-end implementation of Arya&rsquo;s AI agents into complex customer environments, integrating deeply with EMRs, HRIS systems, and other critical sources of record. Your work will directly influence how quickly customers realize value from Arya&rsquo;s platform-speed, clarity, and precision are everything.
You will act as the overall project manager during implementation-coordinating work across engineering, product, customer success, and customer stakeholders. From kickoff to go-live, you are the primary driver of outcomes.
What You'll Do<ul><li>
Own and lead full-cycle implementations of Arya&rsquo;s AI agents from kickoff through post-go-live stabilization.</li><li>
Coordinate across internal teams (engineering, AI, product, success) and external stakeholders to align on goals and execution.</li><li>
Drive discovery, system scoping, data mapping, integration design, user testing, and rollout plans.</li><li>
Translate customer needs into technical specs, workflows, API mappings, and configuration changes.</li><li>
Track project timelines, tasks, risks, and decisions across multiple workstreams and stakeholders.</li><li>
Lead weekly status calls and communicate updates and risks with clarity.</li><li>
Ensure data security, compliance, and operational readiness throughout the implementation lifecycle.</li></ul>
What We&rsquo;re Looking For<ul><li>
Experience owning complex software implementations end-to-end-not just the technical, but the cross-functional and customer-facing work too.</li><li>
Comfortable integrating with modern SaaS products, APIs, and enterprise systems (EMRs, HRIS, CRMs, RPA tools).</li><li>
Exceptional project management skills-can lead multiple customer implementations in parallel.</li><li>
Ability to &quot;speak engineering&quot; fluently and partner closely with technical teams to debug and resolve issues.</li><li>
Comfortable presenting to executives and guiding non-technical users through technical workflows.</li><li>
Strong written and verbal communication, with a knack for simplifying complexity.</li><li>
High sense of urgency, bias for action, and a desire to ship fast.</li></ul>
Nice to Have<ul><li>
Prior experience in healthcare or working with clinical systems.</li><li>
Familiarity with HL7, FHIR, SFTP, RPA frameworks, or ETL tools.</li><li>
Exposure to AI/ML workflows or agent-based platforms.</li><li>
Basic scripting (Python, JavaScript) or data querying (SQL, JSON) experience.</li></ul>
WHAT TO EXPECT IN THE FIRST 15-30-60 DAYS
By Day 15<ul><li>
You&rsquo;re fully onboarded, introduced to all internal stakeholders, and shadowing 1&ndash;2 live implementations.</li><li>
You&rsquo;ve reviewed Arya&rsquo;s integration architecture, templates, and project management tools.</li><li>
You&rsquo;ve started contributing to customer project plans, meeting agendas, and post-call summaries.</li><li>
You&rsquo;ve taken ownership of a small set of action items and helped move one project blocker forward.</li></ul>
By Day 30<ul><li>
You own the timeline and delivery plan for a live implementation and are the primary point of contact for the customer.</li><li>
You&rsquo;ve driven multiple internal coordination efforts (e.g., requirements clarification, engineering handoff, QA planning).</li><li>
You&rsquo;ve proactively identified and resolved a risk or dependency.</li><li>
You&rsquo;ve documented a new playbook or improved a template to help the next implementation run smoother.</li></ul>
By Day 60<ul><li>
You&rsquo;re managing 2&ndash;3 customer implementations independently and driving timelines forward with urgency.</li><li>
You&rsquo;ve led one go-live, closed the loop with stakeholders, and transitioned ownership to the customer success team.</li><li>
You&rsquo;ve influenced internal team process improvements to reduce cycle time.</li><li>
You&rsquo;re viewed as a trusted lead who balances delivery velocity with stakeholder alignment and technical depth.</li></ul>
WHAT WE VALUE<ul><li>
Extreme ownership: You take full responsibility for success and never say &quot;not my problem.&quot;</li><li>
Speed with clarity: You move quickly but make sure everyone is in the loop.</li><li>
Empathy in action: You listen, translate needs, and act with care for both users and teammates.</li><li>
Technical curiosity: You love learning how systems work and how to make them talk to each other.</li><li>
No ego, just impact: You&rsquo;re in it for the mission, not the credit.</li></ul>
WHAT WE OFFER<ul><li>
Competitive compensation + equity</li><li>
Health, vision and dental benefits</li><li>
Generous PTO</li><li>
Mission-driven culture that prioritizes impact and sustainability</li><li>
Wellhub subscription with access to premium fitness facilities, team workouts</li></ul>
ABOUT US
Arya is a healthcare‑focused AI and automation platform that helps operators manage their clinical or caregiving teams more efficiently. It offers 24/7 &ldquo;digital agents&quot;-virtual assistants that mimic front‑office staff-to automate key operational tasks. Founded by seasoned 2x entrepreneurs, we work with some of the fastest-growing healthcare operators in the U.S. and have raised from top-tier investors.
The Arya team has been geographically, racially, and culturally diverse from Day 0. We aim to build on this foundation and foster inclusivity in every aspect of our work. We proudly consider all qualified applicants regardless of gender, age, race, nationality, sexual orientation, parental status, or disability.
Compensation Range: $140K - $150K</div>

Deployment Specialist

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