customer success manager

PowerToFly

<p> </p><h3>Job Overview</h3><p>PowerToFly is seeking a dedicated and proactive <strong>Customer Success Manager</strong> to join our team. This is a <strong>full-time</strong> position based in our <strong>New York, NY, United States</strong> office. We are looking for an individual who is passionate about building strong, long-lasting client relationships and ensuring our customers achieve maximum value from our services. As a key member of our team, you will be instrumental in driving customer satisfaction, retention, and growth. The offered salary for this role is <strong>$30,000 - $43,000 USD per annum</strong>, commensurate with experience.<br /><br /> </p><h3>Responsibilities</h3><p><br /> </p><ul><li>Serve as the primary point of contact for a dedicated portfolio of clients, building trust and rapport.</li><li>Develop a deep understanding of customer needs and objectives to ensure they are successfully met.</li><li>Manage the entire customer lifecycle, from onboarding and implementation to renewal.</li><li>Proactively monitor customer health, identify potential risks, and develop strategies to mitigate churn.</li><li>Educate clients on new features and best practices to drive product adoption and engagement.</li><li>Conduct regular business reviews with clients to demonstrate value and identify opportunities for growth.</li><li>Gather and analyse customer feedback to provide valuable insights to our product and development teams.</li><li>Collaborate with internal teams, including sales and support, to deliver a seamless and positive customer experience.</li></ul><p><br /> </p><h3>Qualifications</h3><p><br /> </p><ul><li>Proven experience in a Customer Success, Account Management, or a similar client-facing role.</li><li>Exceptional communication, interpersonal, and presentation skills.</li><li>Strong problem-solving abilities with a talent for finding creative solutions.</li><li>Excellent organisational skills and the ability to manage multiple priorities effectively.</li><li>A genuine passion for helping customers and a commitment to their success.</li><li>Experience with CRM software (e.g., Salesforce, HubSpot) is highly desirable.</li><li>A bachelor's degree in a relevant field is preferred but not essential.</li><li>Ability to work both independently and as part of a collaborative team.</li></ul><p><br /> </p><h3>Benefits</h3><p><br /> </p><ul><li>A competitive salary package.</li><li>Comprehensive health and wellness benefits.</li><li>Generous paid time off and company holidays.</li><li>Opportunities for continuous professional development and career progression.</li><li>A vibrant, inclusive, and supportive company culture.</li></ul><p> </p>

Customer Success Manager

EMCOR

<div>About Us:
<div></div><div>
We offer complete building controls and engineering solutions, including precision design, software programming, graphics, and commissioning. Combining leading-edge technology, open-protocol solutions, and customized service, we help clients improve building management for greater efficiency, comfort, and security.</div>
Job Summary:
<div><b>
Scope</b></div><div>
The BMS Field Supervisor is responsible for all aspects of field coordination of controls projects.</div><div><b>
Duties</b></div><ul><li>
Coordinate and manage multiple automation installation projects.</li><li>
Consult with Project Manager regarding scope additions and deductions, priorities and deadlines.</li><li>
Review contract documents and reconcile with RFIs, and project correspondence regarding approved additional scope to determine what scope should and should not be executed and confirm with the Project Manager.</li><li>
Supervise subcontractors including prioritizing work to meet intermediate deadlines, authorizing, directing, tracking, and documenting additional work.</li><li>
Devise solutions to complete portions of scope required to permit subsequent trade work to commence on time.</li><li>
Coordinate (and document) with other trades and the General Contractor regarding devices, locations, installation requirements and functionality of system components.</li><li>
Develop and maintain a cooperative working relationship with members of the company, clients, subcontractors, and other trade contractors.</li><li>
Anticipate and be able to meet short and/or unpredictable deadlines.</li><li>
Perform necessary point to point check-out, commissioning, diagnostic, and maintenance procedures on building automation systems, front-end workstations, servers, electric and pneumatic controls.</li><li>
Troubleshoot and repair building automation system panels, including communications equipment, printed circuit boards, power supplies, electrical/electronic controls, sensors, and transducers.</li><li>
Efficiently edit computer programs for building automation system points such as determining conversion patterns, defining point acronyms, and/or soliciting alarm specifications from operating personnel.</li><li>
Implement energy conservation measures by utilizing and/or modifying the existing building automation system features i.e. mathematical computation and environmental controls.</li><li>
Maintain project related documentation including but not limited to commissioning documentation, daily reports, as-builts and status reports.</li><li>
Plan, organize and carry out assigned job responsibilities within established time parameters.</li><li>
Maintain confidentiality.</li><li>
Assist in Junior technician evaluation and training</li><li>
Continuously seek to improve knowledge of required job skills and stay abreast of industry changes.</li><li>
Join the rotation of on-call plus occasional overtime</li><li>
Assume additional responsibilities as needed and approved by management.</li><li>
Travel Required up to 25%</li></ul><div></div><div><b><br>
Qualifications</b></div><br>
<div></div><ul><li>
Minimum 5-7 years field experience in the HVAC controls industry including DDC Systems commissioning, software integration operation, calibration, and experience with pneumatic controls.</li><li>
Knowledge of Automated Logic commissioning tools and field circuit debugging skills preferred.</li><li>
Understanding of the construction industry with emphasis in mechanical/electrical fields.</li><li>
Abile to read and understand mechanical and electrical drawings.</li><li>
Strong communication, organizational and documentation skills.</li><li>
Proficient in Microsoft Office, WebCTRL, AutoCad, various operating systems.</li><li>
Proven track record of completing jobs on schedule, being self-motivated and achieving full customer satisfaction.</li></ul><div>
We are looking for a technician who works well in a team environment and is also able to work independently with minimal supervision. Our BAS Technicians must be self-motivated and have superior decision making, problem-solving, and negotiation skills. They must also be skilled at planning, scheduling, and meeting deadlines. Our technician positions require excellent customer service and client relations skills.</div><div>
As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, EMCOR Group offers employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.</div><div>
Compensation Range: 90K to 130K depending on experience</div><div>
Benefits: We are committed to providing employees a comprehensive benefits package which includes medical, dental, and vision coverage, along with health savings and flexible spending accounts, life insurance, disability, a 401(k) Savings Plan, College Coach and employee assistance program.</div><div>
Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR&rsquo;s normal application process &ndash; it is probably fraudulent.</div><div></div><div><br>
#CSG</div>
Equal Opportunity Employer: As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled Affirmative Action Policy:
<div>
Please review our Affirmative Action Policy.</div>
Notice to Prospective Employees: Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR&rsquo;s normal application process &ndash; it is probably fraudulent.</div>

BMS Field Supervisor

<div>About Us:
<div></div><div>
We offer complete building controls and engineering solutions, including precision design, software programming, graphics, and commissioning. Combining leading-edge technology, open-protocol solutions, and customized service, we help clients improve building management for greater efficiency, comfort, and security.</div>
Job Summary:
<div><b>
Summary:
</b></div><p>Control Solutions Group, Inc. seeks a Building Management Systems (BMS) Field Engineer (Programmer) to program, develop graphics, deploy, diagnose, troubleshoot, and commission BAS / BMS Systems in a construction environment. The individual must be able to program, develop graphics for, deploy, diagnose and troubleshoot complex issues relating to controls, BMS, BAS, DDC, Building Automation, Building Management, EPMS and Energy Management Systems as well as supervise installation subcontractors and coordinate related construction activities.</p><div><b>
Description:
</b></div><div><b>Scope</b></div><div>
The BMS Field Engineer is capable of developing both hardware engineering (drawings/submittals) and software (programming and graphics) in the field in consultation with the appropriate parties and is also responsible for all aspects of field coordination of controls projects. The intent is that this individual work exclusively in the field, can be assigned a newly booked project and can handle it from start to finish. The individual must possess all of the necessary technical, communication and coordination skills to complete smaller projects entirely autonomously.</div><div><b>
Duties</b></div><ul><li>
Develop the necessary project programming and graphics to be compliant with specified sequences and graphics requirements while conforming to previously established site standards.</li><li>
Deploy system files (programming, graphics and front end configuration files) on job sites, confirm proper functionality, and make the necessary adjustments.</li><li>
Participate in multiple automation installation projects.</li><li>
Consult with Project Manager regarding scope additions and deductions, priorities and deadlines.</li><li>
Review contract documents and reconcile with RFIs, and project correspondence regarding approved additional scope to determine what scope should and should not be executed and confirm with the Project Manager.</li><li>
Devise solutions to complete portions of scope required to permit subsequent trade work to commence on time.</li><li>
Support Technicians and Field Supervisors as necessary on projects.</li><li>
Develop and maintain a cooperative working relationship with members of the company, clients, subcontractors, and other trade contractors.</li><li>
Anticipate and be able to meet short and/or unpredictable deadlines.</li><li>
Troubleshoot and repair building automation system panels, including communications equipment, printed circuit boards, power supplies, electrical/electronic controls, sensors, and transducers.
</li><li>Efficiently edit computer programs for building automation system points such as determining conversion patterns, defining point acronyms, and/or soliciting alarm specifications from operating personnel.</li><li>
Implement energy conservation measures by utilizing and/or modifying the existing building automation system features i.e. mathematical computation and environmental controls.</li><li>
Plan, organize and carry out assigned job responsibilities within established time parameters.</li><li>
Maintain confidentiality.</li></ul><ul><li>
Assist in Junior technician or programmer evaluation and training</li><li>
Continuously seek to improve knowledge of required job skills and stay abreast of industry changes.</li></ul><div></div><div><b><br>
Qualifications</b></div><br>
<div></div><ul><li>
Minimum 5-7 years field experience in the HVAC controls industry including DDC Systems commissioning, software integration operation, calibration, and experience with pneumatic controls.</li><li>
Knowledge of Automated Logic commissioning tools and field circuit debugging skills preferred.</li><li>
Understanding of the construction industry with emphasis in mechanical/electrical fields.</li><li>
Able to read and understand sequences of operation</li><li>
Strong communication, organizational and documentation skills.</li><li>
Proficient in Microsoft Office, WebCTRL, AutoCad, various operating systems.</li><li>
Proven track record of completing jobs on schedule, being self-motivated and achieving full customer satisfaction.</li></ul><div>
We are looking for a Field Engineer who works well in a team environment and is also able to work independently with minimal supervision. Our BAS Field Engineers must be self-motivated and have superior decision making and problem-solving skills. Our programmer positions require excellent customer service and client relations skills.
</div><div>We are looking for a Field Engineer who works well in a team environment and is also able to work independently with minimal supervision. Our BAS Technicians must be self-motivated and have superior decision making, problem-solving, and negotiation skills. They must also be skilled at planning, scheduling, and meeting deadlines. Our technician positions require excellent customer service and client relations skills.</div><div></div><div><br>
We are looking for a Field Engineer who works well in a team environment and is also able to work independently with minimal supervision. Our BAS Field Engineer must be self-motivated and have superior decision making, problem-solving, and negotiation skills. They must also be skilled at planning, scheduling, and meeting deadlines. Our technician positions require excellent customer service and client relations skills.</div><div></div><div><br>
Salary Range: 90K to 130K depending on experience</div><div></div><div><br>
We offer our employees a comprehensive benefits package. As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, EMCOR Group is committed to its employees. This commitment is embodied in our competitive benefits package, which includes medical, dental, and vision coverage, as well as flexible spending accounts, life insurance, disability income, an Employee Stock Purchase Plan, 401(k) Savings Plans, and employee assistance and wellness programs. We are always looking for individuals with the talent and skills required to contribute to our continued growth and success.</div><div>
Equal Opportunity Employer/Veterans/Disabled</div><div>
Control Solutions Group, Inc. is an equal opportunity employer and will provide reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.</div><div>
Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR&rsquo;s normal application process &ndash; it is probably fraudulent.</div><div>
#CSG</div>
Equal Opportunity Employer: As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled Affirmative Action Policy:
<div>
Please review our Affirmative Action Policy.</div>
Notice to Prospective Employees: Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR&rsquo;s normal application process &ndash; it is probably fraudulent.</div>

BMS Field Engineer

Rescom Financial Services

<p><strong>Job Title: Remote Manager</strong><br /><br /><strong>Company: Rescom Financial Services</strong><br /><br /><strong>Employment Type: FULL_TIME</strong><br /><br /><strong>Location: Remote</strong><br /><br /><strong>Salary: $95,000 - $165,000 USD per annum</strong><br /><br /><strong>Job Overview</strong><br /><br />Rescom Financial Services is a distinguished mortgage provider dedicated to guiding clients through complex financial decisions with professionalism and extensive industry experience. We believe that success is built on strong relationships and a relentless pursuit of the best possible solutions for our clients. Our culture is upbeat, friendly, and centred on going the extra mile.<br /><br />We are seeking a dynamic and experienced <strong>Remote Manager</strong> to lead, inspire, and develop a team of financial professionals. The ideal candidate will be a powerful and positive presence, capable of fostering a high-performance remote culture while ensuring the team delivers the exceptional, client-focused service that defines our reputation. This is a fantastic opportunity for a seasoned leader in the mortgage industry to make a significant impact within a growing organisation.<br /><br /><strong>Responsibilities</strong><br /><br />As a Remote Manager, you will be responsible for the performance and development of your team. Your primary duties will include:<br /><br /> </p><ul><li>Leading, mentoring, and motivating a remote team of mortgage professionals to achieve individual and team targets.</li><li>Driving a client-centric approach, ensuring an exceptional and positive experience for every client.</li><li>Developing and implementing strategies to enhance team productivity and operational efficiency in a remote setting.</li><li>Conducting regular performance reviews, providing constructive feedback, and supporting the professional development of team members.</li><li>Acting as a senior point of contact for complex client cases and providing expert guidance to find effective solutions.</li><li>Ensuring all team activities adhere to industry regulations and company policies.</li><li>Fostering a collaborative, positive, and engaging remote team environment that reflects the company’s core values.</li></ul><p><strong>Qualifications</strong><br /><br />We are looking for a professional who can demonstrate a strong track record of success in a similar role. Key qualifications include:<br /><br /> </p><ul><li>Proven experience in a management or leadership position, specifically within the mortgage or financial services industry.</li><li>Demonstrable experience successfully managing and developing a remote team.</li><li>A comprehensive understanding of the mortgage process, financial products, and relevant regulations.</li><li>Exceptional leadership and interpersonal skills, with the ability to inspire and motivate others.</li><li>Excellent communication skills, both written and verbal.</li><li>A results-driven mindset with a relentless focus on achieving client goals and business objectives.</li><li>Strong organisational skills and the ability to thrive in an autonomous, remote work environment.</li><li>A professional, upbeat, and friendly attitude that aligns with our company culture.</li></ul><p> </p>

Remote Manager

JPMorganChase

<div><b>JOB DESCRIPTION</b><br>
<br>
<br>
<div></div><div>You are passionate about shaping the future of AI and data-driven innovation at scale. Join JPMorganChase's AI/ML Solutions team and play a critical role in advancing transformational initiatives that strengthen the firm's data and analytics capabilities while delivering meaningful business outcomes.</div><div>
</div><div>As a <b>Product Manager </b>within the <b>AI/ML Solutions </b>team, you will be responsible for driving strategic initiatives that enable the firm's data, analytics, and AI objectives. You will lead complex programs, establish governance frameworks, manage cross-functional stakeholder engagement, and help define operating models that maximize business value. Acting as a trusted partner to senior leaders across Lines of Business and Corporate Functions, you will be instrumental in delivering scalable, efficient, and well-governed AI/ML solutions that support the firm's strategic priorities.</div><h2 class="jobSectionHeader"><b>
</b></h2><h2 class="jobSectionHeader"><b>Job Responsibilities</b></h2><ul><li>
Develop and execute strategic product and program roadmaps that align AI/ML initiatives with business objectives and enterprise priorities</li><li>
Lead the delivery of complex, cross-functional programs, ensuring alignment of scope, timelines, resources, dependencies, and risk mitigation strategies</li><li>
Partner with business, data, technology, risk, and control stakeholders to define requirements and deliver innovative AI/ML-enabled solutions</li><li>
Establish and maintain governance frameworks, operating rhythms, and reporting processes that drive transparency, accountability, and execution excellence</li><li>
Manage portfolio planning activities, including prioritization, investment tracking, budgeting, and performance reporting</li><li>
Define and monitor key performance indicators to measure program effectiveness, business outcomes, adoption, and value realization</li><li>
Drive change management efforts that support organizational readiness, adoption, and sustainable implementation of new capabilities</li><li>
Identify opportunities to improve operating models, streamline processes, and enhance data and analytics delivery effectiveness</li><li>
Build strong relationships with senior leaders and serve as a trusted advisor for strategic decision-making and transformation initiatives</li><li>
Foster collaboration across diverse stakeholders and influence outcomes in a highly matrixed environment</li><li>
Develop repeatable frameworks, playbooks, and best practices that support consistent execution and continued program success</li></ul><h2 class="jobSectionHeader"><b>
</b></h2><h2 class="jobSectionHeader"><b>Required Qualifications, Capabilities, and Skills</b></h2><ul><li>
Bachelor's degree in Business, Finance, Economics, Data Analytics, Computer Science, Engineering, or a related field</li><li>
8+ years of experience in product management, transformation, program management, strategy, or a related discipline</li><li>
Proven experience leading large-scale, complex initiatives across multiple stakeholder groups within a matrixed organization</li><li>
Advanced knowledge of product management principles, product lifecycle management, and Agile delivery methodologies</li><li>
Strong analytical and problem-solving skills with the ability to translate complex business challenges into actionable strategies and solutions</li><li>
Experience developing executive-level communications, dashboards, presentations, and business recommendations</li><li>
Demonstrated ability to manage competing priorities and drive execution in fast-paced, evolving environments</li><li>
Strong stakeholder management, influencing, and relationship-building skills across senior leadership teams</li><li>
Ability to leverage data and metrics to support decision-making, prioritization, and performance management</li><li>
Excellent verbal and written communication skills with the ability to articulate complex concepts to technical and non-technical audiences</li></ul><h2 class="jobSectionHeader"><b>
</b></h2><h2 class="jobSectionHeader"><b>Preferred Qualifications, Capabilities, and Skills</b></h2><ul><li>
Experience within financial services, banking, fintech, or a highly regulated industry</li><li>
Knowledge of AI/ML technologies, data management principles, and modern analytics platforms</li><li>
Experience supporting enterprise transformation, data, analytics, or AI modernization initiatives</li><li>
Familiarity with AI governance, model risk management, data controls, and regulatory considerations</li><li>
Experience working with global teams and managing initiatives across multiple regions</li><li>
Strong background in portfolio management, strategic planning, or operating model design</li><li>
Demonstrated success delivering business outcomes through cross-functional collaboration and influence</li></ul><div>
</div><p></p><p><b>Employer Description</b></p><p>
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.</p><p>
</p><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<b>ABOUT US</b><br>
<br>
<br>
<p>Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
</p><p></p><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><p></p><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p></p><p>Equal Opportunity Employer/Disability/Veterans</p><br>
<br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
<br>
<div>Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.<br>
</div><div></div><br>
<div>The CCB Data &amp; Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.</div></div>

AI/ML Data and Analytics - Product Manager, Vice President

abiteccorporation

<p><strong>Job Overview</strong><br /><br />Abitec Corporation is seeking an experienced and detail-oriented <strong>Accounting Manager</strong> to join our team. This is a <strong>full-time</strong> position based in our <strong>New Johnsonville, Tennessee, United States</strong> office. The successful candidate will be responsible for overseeing the accounting department's daily operations, ensuring the integrity of all financial data, and contributing to the financial health and strategy of our organisation. We are looking for a proactive professional who can manage accounting functions and lead a team to success. This role offers a competitive salary of <strong>$500 - $1,000 USD per week</strong>.<br /><br /><strong>Responsibilities</strong><br /><br />* Manage and oversee the daily operations of the accounting department, including month-end and year-end processes, accounts payable/receivable, cash receipts, and general ledger.<br />* Monitor and analyse accounting data to produce accurate and timely financial reports and statements.<br />* Establish and enforce proper accounting methods, policies, and principles in line with US GAAP.<br />* Coordinate and complete annual audits and liaise with external auditors.<br />* Develop and implement new systems and procedures to enhance the efficiency of the department and initiate corrective actions where necessary.<br />* Supervise and mentor accounting staff, assigning tasks and projects to ensure compliance and accuracy.<br />* Establish and maintain fiscal files and records to document all transactions and ensure data integrity.<br />* Support the senior leadership team with budget forecasting and financial planning.<br /><br /><strong>Qualifications</strong><br /><br />* Proven working experience as an Accounting Manager, Accounting Supervisor, or Finance Manager.<br />* A Bachelor's degree in Accounting, Finance, or a related field is required.<br />* Strong knowledge of bookkeeping and accounting principles, practices, standards, laws, and regulations.<br />* Advanced computer skills, particularly with MS Office, accounting software, and databases.<br />* High attention to detail, accuracy, and the ability to work to strict deadlines.<br />* Excellent leadership and team management skills.<br />* Professional certification such as CPA or CMA is highly desirable.<br /><br /><strong>Benefits</strong><br /><br />* A competitive salary and benefits package.<br />* Comprehensive health and wellness programmes.<br />* Generous paid time off and holiday allowance.<br />* Opportunities for continuous professional development and career progression.<br />* A supportive and collaborative work environment.</p>

Accounting Manager

Hyatt Vacation Ownership

<div><p>Training Pay: $35/hr</p><p></p><div><div><div><div><div><div><div><div><div><p>
Exciting career opportunity for a strong Sales Executive in NYC with a proven track record of closing high‑end and luxury product sales.</p><p></p><p>
The Sales Executive position pays a base wage of $17 per hour with production pay where the annual pay range (base wages + production pay) for New York City Worksite in 2024 was between $138,178 and $293,751.</p></div></div></div></div></div></div></div></div></div><p></p><p><b>
JOB SUMMARY</b></p><p></p><p>
Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners. Develop relationships with prospective owners by soliciting and following up on referrals and leads. Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently. Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).</p><p><b><br>
CANDIDATE PROFILE</b></p><p></p><p>
Education and Experience</p><p></p><p>
Required:</p><ul><li>
High school diploma or GED</li><li>
Proficiency in English</li><li>
Incumbent is required to maintain an active and in-good standing professional Real Estate License where mandated by law</li></ul><p><br>
Preferred:</p><ul><li>
One-year related experience</li></ul><p><br>
Successful Candidates Will Be Willing To:</p><ul><li>
Must be willing to work weekends and holidays as required by business needs</li></ul><p><b><br>
JOB SPECIFIC TASKS</b></p><p><b><br>
Building and Maintaining Customer Base</b></p><ul><li>
Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.</li><li>
Follow up on referrals/leads from owners.</li><li>
Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.</li><li>
Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).</li><li>
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.</li><li>
Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.</li></ul><p><b><br>
Giving Sales Presentations</b></p><ul><li>
Follow and adhere to the Consultative Sales Process when presenting to owners and guests.</li><li>
Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.</li><li>
Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.</li><li>
Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sales distribution site.</li><li>
Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.</li><li>
Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.</li><li>
Practice and continue to develop and improve sales script and presentation.</li><li>
Ensure clear understanding of finance options and present as an approach to ownership.</li><li>
Prepare for daily appointments (e.g., review tour sheet, owner history, presentation details, etc).</li><li>
Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor.</li><li>
Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.</li><li>
Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests.</li></ul><p><b><br>
Conducting and Managing Business Transactions</b></p><ul><li>
Assure complete and accurate processing of documents pertaining to sales.</li><li>
Review details of contracts with prospective owners and Owners once they decide on purchase.</li><li>
Thoroughly review loan applications and financial documents with the customer and ensure completed properly.</li><li>
Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings.</li><li>
Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality.</li><li>
Complete purchase summary worksheet at end of each sale.</li><li>
Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities.</li></ul><p><b><br>
Providing Service to Others</b></p><ul><li>
Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information.</li><li>
Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.</li></ul><p></p><p><b>
Other</b></p><ul><li>
Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments.</li><li>
Demonstrate total understanding of the culture and processes of the organization.</li><li>
Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners).</li><li>
Participate in formal training sessions offered by management team.</li><li>
Attend daily huddles and regularly scheduled team/manager meetings.</li><li>
Assist in the development and mentoring of other Sales/Membership Executives as requested.</li><li>
Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.</li><li>
Perform other duties as assigned.</li><li>
Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e. Do Not Call Lists, State registrations, Exemptions, etc).</li></ul><p></p><p><b><br>
COMPETENCIES, BASIC SKILLS, and PERSONAL CHARACTERISTICS</b></p><p></p><p><b>
Leadership</b></p><ul><li>
Adaptability - Maintaining performance level under pressure or when experiencing changes or challenges in the workplace.</li><li>
Communication - Conveying information and ideas to others in a convincing and engaging manner through a variety of methods.</li><li>
Professional Demeanor - Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the organization in alignment with its values.</li><li>
Problem Solving and Decision Making - Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.</li></ul><p></p><p><b>
Managing Execution</b></p><ul><li>
Driving for Results - Planning and supporting the development of individuals' skills and abilities so that they can fulfill current or future job/role responsibilities more effectively.</li><li>
Planning and Organizing - Gathering information and resources required to set a plan of action for self and/or others; prioritizing and arranging work requirements to accomplish goals and ensure work is completed.</li></ul><p><b><br>
Building Relationships</b></p><ul><li>
Coworker Relationships - Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.</li><li>
Customer Relationships - Developing and sustaining relationships based on an understanding of customer needs and actions.</li></ul><p><b><br>
Learning and Applying Personal Expertise</b></p><ul><li>
Applied Learning - Seeking out and making the most of learning opportunities to improve performance of self and/or others. Actively seeks and participates in learning activities; gains knowledge, understanding, and skill; applies knowledge or skill; welcomes performance feedback.</li><li>
Applied Business Knowledge - Evaluating market dynamics, enterprise level objectives, and important aspects of the business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results.</li></ul><p><b><br>
Basic Competencies</b></p><ul><li>
Job Specific Computer Skills - Using computer hardware and software specific to job (e.g., MARSHA, PMS, SFA, NGS, Delphi, Point of Sale, HR technology).</li><li>
Mathematical Reasoning - The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.</li><li>
Reading Comprehension - Understanding written sentences and paragraphs in work related documents.</li><li>
Writing - Communicating effectively in writing as appropriate for the needs of the audience.</li></ul><p><b><br>
Functional Job Family Competencies</b></p><ul><li>
Devising Sales Approaches and Solutions - Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales solutions that appropriately consider available facts, constraints, competitive circumstances, and probable consequences.</li><li>
Sales Call Facilitation - Ensuring that a call serves its sales objectives; maximizing the productiveness of interactions by monitoring and building on customers' cues.</li><li>
Sales Ability: Persuasiveness - Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.</li><li>
Sales Disposition - Demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavior styles that facilitate adaptation to the demands of the sales role.</li><li>
Supporting Sales Implementations - Supporting customers during the implementation of sales contracts; seeking and taking appropriate actions on customer feedback; taking responsibility for customer satisfaction and loyalty.</li><li>
Sales Opportunity Analysis - Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers' business strengths, weaknesses, and key issues that can inform sales strategies and plans.</li></ul><p></p><p>
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.</p></div>

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