customer success representative

B2B Realty

<div>Job Description

We are looking for highly organized and detail-oriented Customer Success Representatives to help with the operations of our property management company. The ideal candidate will have experience with property management software, excellent communication skills, and the ability to work independently and as part of a team.

Note: This is a remote position and candidates will be working in the US business hours (EST)

Responsibilities
<ul><li>Creating, coordinating and overseeing all maintenance requests for assigned properties.</li><li>Ensuring timely completion of maintenance requests and urgent work orders while highlighting and tackling preventative maintenance measures.</li></ul>
<ul><li>Following up regularly with vendors to ensure timely repairs and ensuring work is completed within the company standards and budget.</li></ul>
<ul><li>Providing timelines, estimates and executing and overseeing rehabs or remodeling projects.</li></ul>
<ul><li>Maintaining records of income, expenses, signed leases, complaints, maintenance, etc. Maintains property by investigating and resolving tenant complaints, enforcing rules of occupancy, inspecting vacant units and completing repairs to speed up the leasing process.</li></ul>
<ul><li>Terminating leases and initiating eviction proceedings while maintaining court attendance in relevant cases.</li></ul>
<ul><li>Collecting rent, dealing with late payments, city violations, delinquencies, paying bills and handling operating expenses</li></ul>
<ul><li>Attending to owners meetings, queries and providing updates on all matters regarding assigned properties</li></ul>
<ul><li>Building professional relationships with owners to increase owner satisfaction and establishing brand loyalty.</li></ul>
<ul><li>Provide exceptional customer service and updates to tenants, team members and management relating to all aspects of the property</li></ul>

Requirements
<ul><li>Basic understanding and knowledge of construction rules and regulations.</li><li>Excellent verbal and written communication skills</li></ul>
<ul><li>Excellent interpersonal and conflict resolution skills</li></ul>
<ul><li>Negotiating and Listening skills</li></ul>
<ul><li>Exceptional ability to plan, organize, prioritize, and manage timelines appropriately
</li><li>Outstanding time management and problem solving skills</li></ul>
<ul><li>Strong familiarity and working knowledge of affordable housing laws and anti-discrimination legislation</li></ul>
<ul><li>Understanding property management and its financial aspect</li></ul>
<ul><li>Competence with MS Office Suite and Property Management software and tools especially AppFolio and LeadSimple.</li></ul>
<ul><li>Strong decision making skills and sound judgment</li></ul>
<ul><li>Team player and ability to take on new initiatives</li></ul>

What we offer
<ul><li>Lucrative performance based Incentives and Bonuses</li></ul>
<ul><li>PTO as per company policy</li></ul>
<ul><li>Parental Leave</li></ul>
<ul><li>Comprehensive training will be provided to ensure you are fully equipped for your role.
</li><li>Ongoing learning and support to help you succeed in your position.
</li></ul><ul><li>Multiple opportunities for career growth and internal advancement.</li></ul>
<ul><li>Access to mentorship, upskilling resources, and cross-functional learning.</li></ul></div>

Customer Success Representative

M Chest Pharmacy

<div><div>Job description 
Customer Success Representative - Central, TX Territory - Long Term Care Pharmacy 
 
The M Chest Pharmacy Service Representative is a multi-faceted role with a variety of responsibilities ranging from relationship building to project management with a heavy dose of problem solving. If you are an independent proactive problem solver who likes being on the go, M Chest Pharmacy has an opportunity for you. You&rsquo;ll need energy, personal motivation and drive, and a passion for delivering high quality healthcare to one of the most vulnerable patient populations. 
 
This is your chance to make a difference using your communication and advocacy skills to create quality and efficiency in the delivery of healthcare products and services at multiple levels. 
 
Specifically, you will be asked to:</div>
<ul><li>Connect pharmacy care to the needs of Skilled Nursing Home staffs and residents.</li>
<li>Use strong discovery, listening, and intuitive skills in your role as a liaison to staff and leadership of our customers.</li>
<li>Cover assigned territory with multiple sites to serve.</li>
<li>Seeing windshield time as thinking and planning time is definitely an asset.</li>
<li>Quality, accuracy, and urgency are essential drivers. Satisfaction from creating a solution, leading a successful project implementation, and finding new ways to strengthen a customer relationship are prime motivators and rewards for you.</li>
</ul>
<div> 
Bring your previous experience in Customer Service and Account Management to work and help us make a difference in the healthcare industry. 
 
*Registered Pharmacy Technician a plus, willing to become a Technician Trainee a must. 
 
M Chest Pharmacy Employee Benefits:</div>
<ul><li>Our health benefits include Health, Dental, and Vision insurance.</li>
<li>We also offer Life insurance as well as Accident, Critical Illness, and Short Term Disability coverage.</li>
<li>401k plan participation with employer match is available after one year of employment.</li>
<li>Work-Life balance is achievable with Paid Holidays, and a Paid Time Off accrual plan.</li>
</ul>
<div></div><div>Additional Information 
 
This is a full-time, FLSA exempt position 
A company vehicle is provided for all business related travel</div>
<div> 
About M Chest Pharmacy 
M Chest Pharmacy was founded in 1990 and has grown tremendously over the last 35 years. M Chest has become a leader in Long Term Care pharmaceutical services throughout the state. We provide pharmaceutical needs to assisted senior living (AL), skilled nursing facilities (SNF), long term care facilities, and other institutional care settings across Texas. Find out more about our vision and values by visiting our website, www.mchest .com, or connect with us on Facebook, LinkedIn, and twitter! 
 
M Chest Pharmacy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 
 
Schedule: 
8 hour shift 
Day shift 
Monday to Friday</div>
<div></div><div>Compensation:</div>
<div>$42,000 Annually</div></div><div></div>

Customer Success Representative - Central, TX.

Crunchtime

Global restaurant brands run their operation on the Crunchtime platform. Delivering a consistent guest experience across every location and managing food and labor costs are at the core of how Crunchtimes software is used today in over 150000 locations across 100 countries by the worlds top restaurant and foodservice operators. Customers including Chipotle Culvers Dominos Dunkin Five Guys and P.F. Changs rely on our top-ranked platform which now includes Zenput to manage inventory staff scheduling learning and development food safety operational tasks and audits. About the role Our customers have complex operations distributed across time zones and geographies often trying to manage them all on paper and in spreadsheets. We have created a suite of back-of-house platforms serving as the source of truth for work happening across the organization which chain operators use to align everyone from headquarters to the field to the stores. Our end goal is to improve the way work gets done in the field to ensure that every location operates like your best location. We are a group of cooperative fun and caring contributors who like to laugh and provide each other with the support tools and know-how to succeed with our customers and our team. While we each work with our own group of customers we collaborate strategize and help wherever needed. Crunchtime is growing rapidly in the Middle East so we are looking for a dynamic candidate to serve as a full life cycle customer success manager. The ideal candidate will have a demonstrated ability to assist in and project manage customers through implementation and grow with them as their customer success manager as well as manage a book of existing customers. This role will serve as the representative for all of Customer Experience in the region working closely with our Sales team in pre-sales scoping and explaining the value of our Customer Experience team as a whole. We are looking for someone with a start-up mentality to help launch Crunchtime in a new region and build the foundation for our companys and your success in the Middle East. This CSM role will manage our customers across all platforms and is expected to be available at hours suitable to customers in the Middle East. What youll do as a Customer Success Manager <ul> <li>Drive successful adoption and retention of all Crunchtime products within your portfolio of customers</li> <li>Assist our Implementation team and help project manage implementation projects to guide our customers outcomes.</li> <li>Become an expert on Crunchtimes platforms so that you can provide credible guidance on how best to apply the tool to their specific operational processes and business challenges.</li> <li>Using a consultative approach help customers optimize product value by teaching them how to leverage new or unused features.</li> <li>Manage the ongoing customer relationship to encourage growth expansion and loyalty.</li> <li>Identify new opportunities to expand Crunchtime to support additional work processes or departments within the customers business.</li> <li>Track and close renewal business.</li> <li>Advocate for customers internally by collaborating with our Product team to translate customer feedback into product requirements.</li> <li>Prime the pump for customer case studies quotes and testimonials by identifying advocates and sharing great stories with our Marketing team.</li> </ul> What were looking for <ul> <li>An excellent explainer.</li> <li>You are organized and process-oriented and enjoy uncovering opportunities to improve efficiency for yourself your customers and your team.</li> <li>You are creative and resourceful and can adapt to rapidly changing priorities in a fast-paced environment. You are comfortable making a judgment call in an ambiguous or novel situation.</li> <li>You are focused action-oriented and always anticipating next steps : a natural project manager. You can create urgency without being annoying.</li> <li>You concentrate your efforts on the most important priorities moving quickly through issues and driving for completion. You know how to find the optimal balance between speed accuracy and quality in the work you deliver.</li> <li>You have a polished professional and articulate communication & presentation style but youre not a robot. Your personality shines through!</li> <li>You listen well ask the right questions and know when more information is needed.</li> <li>You are honest and empathetic. You see the world through the customers eyes.</li> <li>You enjoy teaching others be it a customer or a colleague.</li> <li>Successful track record collaborating cross-functionally across internal teams (Sales Support Product Engineering Marketing Finance) to solve customer problems</li> <li>Bachelors Degree</li> <li>2-4 years of experience in Customer Success or Account Management supporting a B2B SaaS product especially in the Middle East region</li> <li>Arabic and English fluency</li> </ul> Equal Employment Opportunity Statement At Crunchtime we are an equal opportunity employer. We do not discriminate on the basis of race color religion sex sexual orientation gender identity or expression national origin age disability veteran status or any other characteristic. We have an inclusive and diverse workplace where every team member is respected and valued. As a global software development company we believe that our diverse employee population enriches our work environment. Join us in our mission to provide the best software solutions to the food industry. We encourage you to apply regardless of your background or experience; even if you dont meet all the qualifications because we believe unique experiences and perspectives make us a stronger team. Required Experience : Manager Key Skills Bidding,Business Solutions,ABAP,Business Operations,Business Sales,Corporate Marketing Employment Type : Full Time Experience : years Vacancy : 1<img src="https://www.jobg8.com/Tracking.aspx?rdlfFN6Y5WzrRR9OWs2TGqWpRLqLusSiq" width="0" height="0" />

Customer Success Manager

BlueLeaf Technologies

About Qureos&nbsp;&nbsp;Qureos is an AI-powered hiring platform that helps employers discover, evaluate, and hire talent faster and more effectively. Our mission is to make hiring outcomes predictable by using AI to match qualified candidates to roles based on skills, potential, and outcomes — not guesswork.&nbsp;&nbsp;We’re growing rapidly across MENA and the US, and we’re looking for a Customer Success Manager (CSM) who will be the trusted advisor to our clients — ensuring they see measurable value and success from Qureos’ solutions.&nbsp;&nbsp;Role Overview&nbsp;&nbsp;As a Customer Success Manager at Qureos, you will own the entire post-sale customer lifecycle — from onboarding and adoption to renewal and expansion. You’ll act as a consultant and partner to our clients, helping them define the right hiring outcomes, optimize their job postings, and make the most of the Qureos platform. You’ll manage a portfolio of mid-market and enterprise customers across MENA and the US, ensuring each customer achieves their business objectives and renews successfully.&nbsp;&nbsp;Responsibilities&nbsp;&nbsp;<ul><li>Own the full customer lifecycle: Lead onboarding, adoption, renewals, and expansion across your assigned accounts (30+).&nbsp;</li><li>Drive measurable value: Ensure customers achieve their hiring and efficiency goals using Qureos’ AI-powered platform.&nbsp;</li><li>Consult with customers: Provide expert guidance on job roles, expectations, and outcome-driven hiring strategies.&nbsp;</li><li>Customer advocacy: Represent customer needs internally to influence product development, marketing, and sales strategies. Retention and growth: Maintain high renewal rates, drive adoption, and identify expansion opportunities.&nbsp;</li><li>Cross-functional collaboration: Partner with Sales, Product, and Marketing to deliver a seamless customer experience.&nbsp;</li><li>Success reporting: Track key metrics such as retention, adoption, satisfaction, and revenue expansion.&nbsp;</li></ul>&nbsp;What We’re Looking For&nbsp;&nbsp;<ul><li>Experience: 4–7 years in Customer Success or Account Management in B2B SaaS, HR Tech, ATS, or AI-based products.&nbsp;</li><li>Customer-centric mindset: Strong ability to understand client goals, consult strategically, and manage executive relationships.&nbsp;</li><li>Analytical skills: Able to translate qualitative and quantitative insights into actionable recommendations.&nbsp;</li><li>Communication: Exceptional written and verbal communication skills in English (Arabic is a plus). Tools: Experience with CRM and success platforms (HubSpot, Zoho, or similar).&nbsp;</li><li>Mindset: Ownership, speed, clarity, and a builder mentality — someone who thrives in a high-growth startup environment.&nbsp;</li></ul>&nbsp;Why Qureos?&nbsp;&nbsp;Join a high-growth startup that’s redefining how hiring is done. Be part of a diverse, remote-first team working across MENA, the US, and beyond. Competitive compensation with equity — your success grows with Qureos’. Opportunity to shape customer success practices and influence global impact.

Crewlogix Technologies

Position Overview: We are seeking a motivated and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for handling customer inquiries, providing product/service information, addressing concerns, and driving sales through excellent communication and relationship-building skills.Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, or chat in a timely and professional manner.</li><li>Provide detailed information about products and services to potential and existing customers.</li><li>Identify customer needs and recommend suitable products or solutions.</li><li>Maintain positive relationships with customers by addressing concerns and resolving issues effectively.</li><li>Meet or exceed sales targets and contribute to overall team goals.</li><li>Accurately process orders, applications, and requests.</li><li>Keep records of customer interactions, transactions, and feedback.</li><li>Collaborate with internal teams to ensure customer satisfaction.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree or equivalent experience preferred.</li><li>Prior experience in customer service or customer support roles is a plus.</li><li>Strong verbal and written communication skills.</li><li>Ability to handle challenging situations with patience and professionalism.</li><li>Goal-oriented, with proven ability to achieve sales targets.</li><li>Proficiency in MS Office and CRM tools is desirable.</li><li>Excellent problem-solving and interpersonal skills.</li></ul>Job Type: Full-timePay: Rs30,000.00 per monthApplication Question(s):<ul><li>This is a full-time onsite role Monday to Saturday, are you comfortable? </li><li>We are offering the salary of PKR 30,000 per month, are you comfortable?</li></ul>Work Location: In person

Customer Service Representative

Wati

<div>
 Wati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth.
 
 
 Trusted and loved by over 14,000 customers across 100+ countries, Wati has established itself as the premier choice for businesses leveraging WhatsApp and other messaging channels to connect with customers on their platform of choice.
 
 
 In a world where real-time interactions drive growth, Wati's story is all about business growth through conversations. At Wati, we believe that every conversation matters, whether it's engaging a first-time prospect, nurturing a qualified lead, or deepening relationships with loyal clients. We transform these conversations into opportunities for building relationships, and strong relationships lead to increased revenue.
 
 
 
 Our Platform
 
 
 
 The AI-native platform simplifies complex business operations by bringing all customer interactions under one intelligent roof. Designed for scalability and ease of use, our solution delivers a measurable ROI while adapting to businesses of all sizes, from emerging startups to established enterprises.
 
 
 
 Our Backing &amp; Partnerships
 
 
 
 Wati is proudly backed by world-class investors including Tiger Global, Sequoia Capital, DST Global, and Shopify. As a Premium-tier Partner of Meta, Google, and WhatsApp, we maintain the highest standards of integration and platform excellence.
 
 
 WATI is leading the next paradigm shift in CPaaS computing and is looking for a dynamic and experienced
 
 Customer Success Manager
 
 to join our team. The ideal candidate will have a passion for building strong relationships with customers, a deep understanding of customer needs, and a proven track record of driving customer satisfaction and retention. As a Customer Success Manager, you will be the primary point of contact for our customers, helping them to achieve their goals and maximize the value of our solutions.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Customer Onboarding and Training: Guide new customers through the onboarding process, ensuring a smooth and efficient transition to our products and services. Provide training and resources to help customers effectively utilize our solutions
 </li>
 <li>
 Relationship Management: Build and maintain strong, long-lasting relationships with customers, acting as a trusted advisor and advocate for their needs within the company
 </li>
 <li>
 Customer Success Planning: Develop and execute customer success plans that outline key milestones, deliverables, and success metrics to ensure customers achieve their desired outcomes
 </li>
 <li>
 Product Adoption and Utilization: Monitor and analyze customer usage data to identify trends and areas for improvement. Provide insights and recommendations to help customers fully leverage our products
 </li>
 <li>
 Issue Resolution: Proactively identify and resolve customer issues, coordinating with internal teams to ensure timely and effective solutions
 </li>
 <li>
 Renewals and Retention: Drive customer renewals and retention by demonstrating the ongoing value of our solutions and addressing any concerns or challenges
 </li>
 <li>
 Customer Feedback: Gather and communicate customer feedback to relevant teams to inform product development and improve overall customer experience
 </li>
 <li>
 Advocacy and Growth: Identify and nurture opportunities for account expansion and upsell, collaborating with sales and marketing teams to drive growth
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business, Marketing, or a related field. Advanced degrees or relevant certifications are a plus
 </li>
 <li>
 5-8 years of experience in customer success, account management, or a related role, preferably within B2B SaaS industry.
 </li>
 <li>
 Excellent verbal and written communication skills, with the ability to effectively convey complex concepts to a diverse audience
 </li>
 <li>
 Comfortable with technology and able to quickly learn new tools and systems. Experience with CRM software and customer success platforms is a plus
 </li>
 <li>
 Strong customer orientation with a proven ability to build and maintain customer relationships
 </li>
 <li>
 Strong analytical and problem-solving skills, with the ability to think strategically and execute tactically
 </li>
 <li>
 Ability to work collaboratively with cross-functional teams, including sales, marketing, product, and support
 </li>
 <li>
 Demonstrated track record of achieving customer satisfaction, retention, and growth targets
 
 
 </li>
 </ul>
 Note - Shift time - EMEA
</div>

Syncron

<div>Syncron is a leading SaaS company with over 20 years of experience, specializing in aftermarket solutions. Our Connected Service Experience (CSX) platform offers domain-fit solutions for:<ul>
<li>
Supply Chain optimization,</li>
</ul><ul><li>Pricing strategy</li>
</ul><ul><li>Service Lifecycle Management (e.g. warranty management, field service management, service parts management, knowledge management).</li>
</ul>
Our company has a global presence with offices in US, UK, Germany, France, Italy, Japan, Poland, India and group headquarters in Sweden.
We build upon the belief that our greatest strength is our People. Our unique company culture has been appreciated by our Employees.
With this we are winning the hearts and minds of world-leading organizations, such as JCB, Kubota, Electrolux, Toyota, Renault and Hitachi.
About the team
The Syncron Customer Success Team is seeking new talent to our EMEA &amp; APJ team to drive product adoption, share best practices and implement growth and optimization strategies in order to drive maximum value and success within our customer base
About the role
The Customer Success Manager will work with a broad spectrum of customers to identify success metrics, conduct business and process optimization workshops, and provide recommendations for increasing the usage and adoption of Syncron products and services.
 The role requires some travel and is preferably based in UAE, or close to our existing office in Bangalore.
What would you do?<ul>
<li>
Serve as the primary point of contact for mainly smaller customers, developing relationships and aligning the company&rsquo;s solutions with customer business objectives.</li>
</ul><ul><li>Manage the entire customer lifecycle, from onboarding through renewal, taking accountability for customer success and satisfaction.</li>
</ul><ul><li>Collaborate with cross-functional teams, including sales, support, and product, to ensure seamless delivery and proactive resolution of customer needs.</li>
</ul><ul><li>Identify upsell and cross-sell opportunities by understanding customer goals and driving engagement with additional services or products.</li>
</ul><ul><li>Track customer progress toward success metrics, ensuring alignment between product value and the customer&rsquo;s KPIs, and facilitating contract renewals.</li>
</ul>
Who you are? / What we expect:<ul>
<li>
1 to 3 years of experience in Customer Success Management, within Enterprise SaaS</li>
</ul><ul><li>Strong business and strategic skills to drive value conversations</li>
</ul><ul><li>Experience from working with Supply Chain Management applications such as forecasting, planning and order management</li>
</ul><ul><li>Experience in automotive, manufacturing industry for after-sales</li>
</ul><ul><li>As a person, you like to build long-lasting customer relationships, great at communicating and is interested in problem solving</li>
</ul>
The icing on the cake:<ul>
<li>
Commercial contract experience driving renewal and price increase conversations</li>
</ul><ul><li>Executive presence, comfortable with ambiguity and C-level communication</li>
</ul>
Unsure if you meet all the job requirements but passionate about the role? Apply anyway! Syncron values diversity and welcomes all Candidates, even those with non-traditional backgrounds. We believe in transferable skills and a shared passion for success!</div>

Search 10000+ Customer success representative jobs near you this November. New roles added regularly across leading industries. Apply today.

10000 customer success representative jobs NEAR_ME

Customer Success Representative

Customer Success Representative - Central, TX.

Customer Success Manager

Customer Success Manager

Customer Service Representative

Customer Success Manager

Customer Success Manager