customer success representative

Miki Pao Cafeteria LLC

Join the UAE's first Filipino-focused meal plan brand and be part of a health revolution!About us:FitPinoy is a growing healthy meal plan provider committed to delivering flavorful, nutritious meals designed for Filipinos in the UAE. We specialize in weight loss, balance, and muscle gain programs tailored specifically to Kabayan taste and lifestyle.Position Overview:We are looking for a motivated and customer-focused Sales &amp; Customer Success Representative who is passionate about health, food, and wellness. The ideal candidate will have strong knowledge of Filipino cuisine and nutritional goals, be confident in engaging with leads, and be able to convert inquiries into sales. Previous experience in the UAE meal plan industry is highly desirable.Key Responsibilities:- Actively respond to inbound leads and customer inquiries via phone, WhatsApp, email, and social media.- Clearly explain products such as meal plan packages, calorie options, and macro breakdowns to prospective clients.- Understand and promote the benefits of different FitPinoy plans to match client needs.- Build and maintain strong customer relationships to encourage retention and referrals.- Coordinate with kitchen and logistics teams to ensure accurate orders and smooth delivery flow.- Handle client feedback, complaints, or modifications with professionalism and empathy.- Maintain and update CRM records for all inquiries and follow-ups.- Support sales and marketing efforts, including participation in pop-ups or wellness events when needed.Requirements:- Minimum 1 year UAE experience in a similar sales or customer service role within the meal plan industry only.- Strong understanding of Filipino food culture, health-conscious lifestyle trends, &amp; meal prep.- Excellent communication skills in English and Tagalog is a must (spoken and written).- Customer-first attitude with strong problem-solving and follow-up skills.- Proficient in WhatsApp Business, social media engagement, basic CRM tools, and Microsoft office.- Willingness to work flexible hours, including weekends if needed.Salary &amp; Benefits:-Healthy package. To be discussed during interview.Meal plan discounts and health-focused work culture. Great opportunities for growth as the company expands.Location: Dubai, UAEIndustry: Healthy Meal Plans / Food &amp; BeverageJob Type: Full-timePay: From AED5,000.00 per monthApplication Question(s):<ul><li>Tell us few key points on your contribution to the meal plan industry in Dubai:</li></ul>Experience:<ul><li>Meal Plan Industry: 1 year (Required)</li></ul>Language:<ul><li>Tagalog (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Sales & Customer Success Lead

DYNAMIC SOLUTIONS

Hiring: Customer Success Representative &ndash; LahoreCompany: Dynamic SolutionsLocation: On-site, LahoreJob Type: Full-timeAbout Us:Dynamic Solutions is a leading BPO &amp; software solutions provider, helping businesses deliver seamless operations and outstanding customer experiences.Your Role:Be the first point of contact for customers via calls, chats, and emails.Resolve queries, ensure satisfaction, and maintain accurate CRM documentation.Support customer retention, upselling opportunities, and smooth issue resolution.You Need:Min. Intermediate (12th Grade)6+ months in customer support or related roleExcellent communication &amp; problem-solving skillsBasic MS Excel/Google Sheets knowledgeWillingness to work in rotational shiftsOn-site in Lahore |Apply: recruiter@dynamicsols.comWhatsApp: 03400003008#BPOhiring #CustomerSuccess #SupportJobs #LahoreJobsJob Type: Full-timePay: Rs1.00 - Rs2.00 per monthWork Location: In person

customer support representative

Hiring: Customer Success Representative &ndash; LahoreCompany: Dynamic SolutionsLocation: On-site, LahoreJob Type: Full-timeAbout Us:Dynamic Solutions is a leading BPO &amp; software solutions provider, helping businesses deliver seamless operations and outstanding customer experiences.Your Role:Be the first point of contact for customers via calls, chats, and emails.Resolve queries, ensure satisfaction, and maintain accurate CRM documentation.Support customer retention, upselling opportunities, and smooth issue resolution.You Need:Min. Intermediate (12th Grade)6+ months in customer support or related roleExcellent communication &amp; problem-solving skillsBasic MS Excel/Google Sheets knowledgeWillingness to work in rotational shiftsOn-site in Lahore |Apply: recruiter@dynamicsols.comWhatsApp: 03400003008#BPOhiring #CustomerSuccess #SupportJobs #LahoreJobsJob Type: Full-timePay: Rs22.00 - Rs33.00 per monthWork Location: In person

Customer Success Specialist

Company DescriptionTP is a global digital business services company committed to supporting communities, clients, and the environment. With a vast global scale and local presence, we deliver advanced, digitally-powered services to help the world's leading brands streamline their operations in sustainable and meaningful ways.Role DescriptionThis is a full-time on-site role for a Customer Service Representative - Chat Only located in Fifth Settlement. The role involves handling customer inquiries through chat, ensuring high customer satisfaction, and providing excellent customer service. Daily tasks include responding to customer queries, resolving issues, and maintaining a positive customer experience.Qualifications<ul><li>Customer Support, Customer Service, and Customer Experience skills</li><li>Customer Satisfaction skills</li><li>Phone Etiquette skills</li><li>Excellent written communication skills</li><li>Ability to work in a fast-paced environment</li><li>Proficiency in using chat and CRM software is a plus</li><li>High school diploma or equivalent</li></ul>Job Type: Full-timePay: E&pound;18,000.00 per month

Customer Service Rep - Chat Only - 18K Net

XA Group

<div><div><div>We are looking for a results-driven and customer-centric Customer Success Manager to join our SaaS team. You will own the post-sale relationship with a portfolio of customers, ensuring they gain maximum value from the platform and achieve their business goals.</div><div>
This role combines relationship management, strategic thinking, and a deep understanding of SaaS customer needs. Your success will directly impact customer satisfaction, retention, and expansion.</div></div>
<div><div><h3 class="jobSectionHeader">Key Responsibilities:</h3><ul><li><ul><li>
Lead customer onboarding, ensuring smooth implementation and early success</li><li>
Build strong, trusted relationships with key stakeholders and users</li><li>
Monitor product usage and customer health; proactively address risks or low engagement</li><li>
Drive adoption of core features through training, enablement, and regular check-ins</li><li>
Conduct QBRs (Quarterly Business Reviews) to align on goals, share insights, and uncover new opportunities</li><li>
Collaborate with Sales to identify and support upsell/cross-sell opportunities</li><li>
Act as a customer advocate within the company, sharing feedback with Product and Support</li><li>
Maintain accurate customer records and engagement plans in CRM and CSM tools</li><li>
Contribute to help center content, onboarding materials, and customer success playbooks</li></ul></li></ul></div></div>
<div><div><h3 class="jobSectionHeader">Qualifications and Experience:</h3><ul><li><ul><li>
Bachelor's degree or equivalent experience</li><li>
6+ years of experience in Customer Success, Account Management, or related SaaS role</li><li>
Strong communication, relationship-building, and problem-solving skills</li><li>
Ability to manage multiple accounts and prioritize tasks in a fast-paced environment</li><li>
Experience working in a B2B SaaS company or startup environment</li><li>
Experience leading customer training or onboarding sessions</li><li>
Data-driven mindset &mdash; comfortable analyzing customer behavior and product usage metrics</li><li>
A collaborative, solution-oriented approach to working cross-functionally with Sales, Support, and Product teams</li></ul></li></ul></div></div></div>

Customer Success Manager

Kadorf.com

<div>
 
 About Us
 
 
 Kadorf.com, a leading platform in Dubai with operational support in Cairo, specializes in wholesale for branded consumer electronics, providing a top-tier B2B experience. Our team is committed to excellence in customer service and satisfaction.
 
 
 
 
 
 Role Summary
 
 
 We are seeking a Customer Success Specialist to join our dynamic team in New Cairo. As a Customer Success Specialist, you will play a crucial role in ensuring our customers achieve their desired outcomes while using our services. You will proactively engage with customers, providing tailored solutions and fostering long-term relationships to guarantee satisfaction and loyalty.
 
 
 
 
 
 Key Responsibilities
 
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 <li>
 Assist new customers in understanding and utilizing our products to ensure a smooth onboarding experience. Provide ongoing support to ensure they are maximizing the value of our services.
 </li>
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 Regularly engage with customers to monitor their success, identify opportunities to enhance their experience, and address any challenges they face.
 </li>
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 Address customer inquiries, concerns, and complaints in a timely and professional manner, collaborating with internal teams to resolve any issues.
 </li>
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 Build strong, long-term relationships with customers, focusing on retention and increasing customer satisfaction through personalized interactions and solutions.
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 Gather customer feedback and share insights with internal teams to contribute to product and service enhancements.
 </li>
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 Monitor key customer success metrics to assess customer satisfaction and engagement, providing insights and recommendations to improve the customer experience.
 </li>
 </ul>
 
 
 
 
 Qualifications
 
 <ul>
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 Proven experience in customer service, account management, or a related field, ideally in consumer electronics or retail.
 </li>
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 Strong communication and interpersonal skills, with the ability to engage effectively with customers and internal teams.
 </li>
 <li>
 Excellent problem-solving abilities and a proactive approach to customer satisfaction.
 </li>
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 Ability to multitask and prioritize in a fast-paced, dynamic environment.
 </li>
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 Strong organizational skills with a keen attention to detail.
 </li>
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 Proficiency in English (written and spoken) is required.
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 Previous experience in customer success or account management is a plus.
 </li>
 </ul>
 
 
 
 
 Why Join Us?
 
 <ul>
 <li>
 At Kadorf.com, you&rsquo;ll be part of a dedicated team focused on redefining the B2B wholesale experience for consumer electronics. This role offers growth potential and the opportunity to contribute to an innovative and customer-centered company.
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 </ul>
</div>

Hashtag Media

****Please read the requirements carefully before applying****Job Title: Customer Service Representative Job Type: Hybrid, Full-Time Location: Gulberg Greens, Islamabad Days: Monday to SaturdayJob Overview:Hashtag Media is a creative digital agency specializing in web design, web development, branding, and digital marketing. We are expanding our sales team and seeking an experienced Customer Service Representative to manage and grow our presence on Upwork and Fiverr.Key Responsibilities:<ul><li>Respond promptly to customer inquiries on freelance platforms (Upwork/Fiverr)</li><li>Provide accurate information about company services (web design, development, branding, and digital marketing).</li><li>Write personalized, high-converting proposals and pitches to potential clients.</li><li>Manage and maintain strong communication with clients to ensure satisfaction.</li><li>Assist in on-boarding new clients and guiding them through the process.</li><li>Understand client needs and communicate project details effectively.</li><li>Build and nurture long-term relationships with new and existing clients.</li><li>Follow up on leads, schedule meetings, handle negotiations, and close deals.</li><li>Coordinate with internal teams to ensure smooth on-boarding and project delivery.</li><li>Maintain detailed records of leads, clients, bidding activities, and performance reports.</li><li>Collaborate with the team to align business goals and meet client needs.</li><li>Perform any other duties relevant to the role as assigned.</li></ul>Requirements:<ul><li>Bachelor's degree in Business Administration, Marketing or a related field.</li><li>Minimum 2 years of proven experience in customer service, client support, or related roles.</li><li>Understanding of web design, development, and branding services is a plus</li><li>Excellent English communication skills (written and verbal).</li><li>Experience in writing customized proposals and handling clients directly.</li><li>Strong organizational skills and attention to detail.</li><li>Target-driven, self-motivated, and able to work independently.</li></ul>What We Offer:<ul><li>Competitive fixed salary (based on experience).</li><li>Friendly and professional work environment.</li><li>Opportunities for career growth within the company.</li></ul>Note: This is a hybrid role, primarily remote, with six working days a week. However, the employee is required to attend the office as needed or when requested by the management.Interested candidates please share your resume at career@hashtagmedia.aeJob Type: Full-timePay: From Rs40,000.00 per monthAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Location:<ul><li>Islamabad (Preferred)</li></ul>Work Location: In person

Customer Service Representative

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