customer success representative

Flairstech

<div><div><div><div>Requirements and responsibilities<div><h1 class="jobSectionHeader">
Job Description:</h1> 
<ul><li>
Develops Healthy Customer Relationship.</li><li>
Acts as a Customer Advocate and point of contact.</li><li>
Upsell services and products with the brand image and achieves expansion targets.</li><li>
Review customer complaints and concerns and seek to improve the customer experience.</li><li>
Achieve a financial target based on customer retention and products and services expansion.</li><li>
Drive Customer Success outcomes by driving adoption and increasing active usage.</li><li>
Conduct periodic touch points to measure customer satisfaction and product deployment levels.</li><li>
Proactively review customer consumption VS purchase to help customers optimize their investment.</li><li>
Drive Customer Success outcomes by driving adoption and increasing active usage.</li><li>
Work with internal cross-functional counterparts in Sales, Product, Engineering and Professional Services to evolve, scale and mature our customers</li><li>
Maintain customer satisfaction by removing roadblocks, and influencing product roadmaps in support of our existing customers</li><li>
Work with customer to programmatically measure success &amp; operationalize business cadence through regular communication along with thoughtful Quarterly Business Reviews</li><li>
Develop services plan, and overall services alignment, to drive appropriate levels of enablement and adoption for long term growth and consumption of products</li><li>
Partner with internal Account team on cross-sell, up-sell and renewal opportunities</li><li>
Collaborate with peers to share best practices on Adoption, Enablement &amp; Change Management</li><li>
Share customer success stories &amp; related ROI</li></ul> 
Requirements: 
<ul><li>
Demonstrated ability to negotiate contracts and close deals.</li><li>
Exceptional communication and interpersonal skills.</li><li>
Extremely detail-oriented, thrives in an ambiguous, and at times, fast-paced environment.</li><li>
Strong organizational skills Able to multitask, prioritize tasks.</li><li>
Experienced with CRM tools</li><li>
1-3 years experience as CSM, Account Manager or Sales roles in the tech field.</li><li>
Able to speak confidently with C-level associates as well as technical personnel.</li><li>
Fluent in English, verbal and written, additional languages will be a plus.</li></ul></div></div></div></div></div><div></div>

Customer Success Representative

B2B Realty

<div>Job Description

We are looking for highly organized and detail-oriented Customer Success Representatives to help with the operations of our property management company. The ideal candidate will have experience with property management software, excellent communication skills, and the ability to work independently and as part of a team.

Note: This is a remote position and candidates will be working in the US business hours (EST)

Responsibilities
<ul><li>Creating, coordinating and overseeing all maintenance requests for assigned properties.</li><li>Ensuring timely completion of maintenance requests and urgent work orders while highlighting and tackling preventative maintenance measures.</li></ul>
<ul><li>Following up regularly with vendors to ensure timely repairs and ensuring work is completed within the company standards and budget.</li></ul>
<ul><li>Providing timelines, estimates and executing and overseeing rehabs or remodeling projects.</li></ul>
<ul><li>Maintaining records of income, expenses, signed leases, complaints, maintenance, etc. Maintains property by investigating and resolving tenant complaints, enforcing rules of occupancy, inspecting vacant units and completing repairs to speed up the leasing process.</li></ul>
<ul><li>Terminating leases and initiating eviction proceedings while maintaining court attendance in relevant cases.</li></ul>
<ul><li>Collecting rent, dealing with late payments, city violations, delinquencies, paying bills and handling operating expenses</li></ul>
<ul><li>Attending to owners meetings, queries and providing updates on all matters regarding assigned properties</li></ul>
<ul><li>Building professional relationships with owners to increase owner satisfaction and establishing brand loyalty.</li></ul>
<ul><li>Provide exceptional customer service and updates to tenants, team members and management relating to all aspects of the property</li></ul>

Requirements
<ul><li>Basic understanding and knowledge of construction rules and regulations.</li><li>Excellent verbal and written communication skills</li></ul>
<ul><li>Excellent interpersonal and conflict resolution skills</li></ul>
<ul><li>Negotiating and Listening skills</li></ul>
<ul><li>Exceptional ability to plan, organize, prioritize, and manage timelines appropriately
</li><li>Outstanding time management and problem solving skills</li></ul>
<ul><li>Strong familiarity and working knowledge of affordable housing laws and anti-discrimination legislation</li></ul>
<ul><li>Understanding property management and its financial aspect</li></ul>
<ul><li>Competence with MS Office Suite and Property Management software and tools especially AppFolio and LeadSimple.</li></ul>
<ul><li>Strong decision making skills and sound judgment</li></ul>
<ul><li>Team player and ability to take on new initiatives</li></ul>

What we offer
<ul><li>Lucrative performance based Incentives and Bonuses</li></ul>
<ul><li>PTO as per company policy</li></ul>
<ul><li>Parental Leave</li></ul>
<ul><li>Comprehensive training will be provided to ensure you are fully equipped for your role.
</li><li>Ongoing learning and support to help you succeed in your position.
</li></ul><ul><li>Multiple opportunities for career growth and internal advancement.</li></ul>
<ul><li>Access to mentorship, upskilling resources, and cross-functional learning.</li></ul></div>

Phoenix Estimations Inc

Office Timing: 6:00 PM &ndash; 2:00 AM (Night Shift) Company: Phoenix Estimations Inc.Job OverviewWe are looking for a highly motivated Customer Outreach &amp; Client Relations Specialist to join our team. The ideal candidate will be responsible for contacting customers, maintaining communication, and building strong relationships. This role involves calling clients, understanding their needs, addressing concerns, and convincing them to engage with our services professionally.Key Responsibilities<ul><li>Make outbound calls to existing and potential clients.</li><li>Explain company services clearly and persuasively.</li><li>Maintain excellent customer relationships through regular communication.</li><li>Follow up on leads, inquiries, and ongoing projects.</li><li>Gather client requirements and coordinate with internal teams.</li><li>Handle basic customer questions, concerns, and service-related issues.</li><li>Maintain call logs and communication records in the system.</li><li>Represent the company professionally at all times.</li></ul>Requirements<ul><li>Strong communication and convincing skills (English required; additional languages are a plus).</li><li>Previous experience in customer service, sales, or call handling preferred.</li><li>Ability to work the night shift (6 PM &ndash; 2 AM).</li><li>Positive attitude, confidence, and strong interpersonal skills.</li><li>Basic computer knowledge (email, CRM tools, spreadsheets).</li><li>Ability to work independently and as part of a team.</li></ul>Benefits<ul><li>Competitive salary</li><li>Professional training provided</li><li>Growth opportunities within the company</li><li>Supportive and friendly work environment</li></ul>Job Types: Full-time, Contract Contract length: 3 monthsPay: Rs50,000.00 - Rs80,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Customer Success Representative-Female Staff

Remarkable Promotions Management Group, Inc

About Us: Our team assists in the development of business advancement with our passion for helping others, driving ROI, and increasing customer acquisitions obtained by our partnerships. We are one of the nation's leading sales providers, offering a portfolio of top-known client partnerships along with products and services available. As a leading sales and customer acquisitions firm, it is our Entry Level Customer Representatives who provide consistent communication between our clients and our customers, have proven sales success, maintain closing sales ratios, and drive for professional development.Overview and Essential Position Responsibilities: The Entry Level Customer Representative role provides you with the opportunity to master product knowledge and refine your sales techniques through relationship building and customer experience. As a company, we have introduced technology services that have revolutionized our customer's lives, and this comes from the support of our Entry Level Customer Representatives. The Entry Level Customer Representative is also responsible for leading and managing customer-facing teams, driving customer satisfaction, maximizing customer retention and implementing sales strategies effective to expand our client's consumer base.Entry Level Customer Representative Responsibilities:<ul><li>Create and maintain customized high-quality service presentations to customers by actively engaging with them and listening to their product and service requests</li><li>Be an expert on all Client product and service offerings by training with lead Customer Representatives and Managers</li><li>Assist in the complete sales order for all customers to ensure the customer has a superior experience with our client and the service they are receiving; this includes and is not limited too placing the sales order, entering the customers contact and confidential information, tracking the product delivery and/or the complete installation of service</li><li>Addressing and overcoming customer inquiries and questions with thoughtful solutions, leveraging your product knowledge to close sales effectively</li><li>Accurately tracking and documenting all sales activity, customer interactions, referrals, and outcomes into the CRM system which allows for regular performance reports to management and improvement opportunities</li><li>Consistently striving to meet and exceed client targets, contributing to the overall success of the company</li></ul>Entry Level Customer Representative Qualifications:<ul><li>Experience as a customer service, sales, customer success, or equivalent roles</li><li>Experience collaborating with a product team</li><li>Active listening and communication skills</li><li>Proficiency with CRM software, customer acquisition tools, to track strategic reports</li><li>Exceptional relationship management skills with proven experience expanding customer base</li><li>Ability to work in a fast-paced environment, adjusting to changing priorities and customer needs while maintaining a positive attitude</li><li>Capacity to prioritize client and customer matters making sound and timely decisions</li></ul>Job Type: Full-timePay: $52,000.00 - $60,000.00 per yearBenefits:<ul><li>Professional development assistance</li></ul>Work Location: In person

Entry Level Customer Representative

BlueLeaf Technologies

About Qureos&nbsp;&nbsp;Qureos is an AI-powered hiring platform that helps employers discover, evaluate, and hire talent faster and more effectively. Our mission is to make hiring outcomes predictable by using AI to match qualified candidates to roles based on skills, potential, and outcomes — not guesswork.&nbsp;&nbsp;We’re growing rapidly across MENA and the US, and we’re looking for a Customer Success Manager (CSM) who will be the trusted advisor to our clients — ensuring they see measurable value and success from Qureos’ solutions.&nbsp;&nbsp;Role Overview&nbsp;&nbsp;As a Customer Success Manager at Qureos, you will own the entire post-sale customer lifecycle — from onboarding and adoption to renewal and expansion. You’ll act as a consultant and partner to our clients, helping them define the right hiring outcomes, optimize their job postings, and make the most of the Qureos platform. You’ll manage a portfolio of mid-market and enterprise customers across MENA and the US, ensuring each customer achieves their business objectives and renews successfully.&nbsp;&nbsp;Responsibilities&nbsp;&nbsp;<ul><li>Own the full customer lifecycle: Lead onboarding, adoption, renewals, and expansion across your assigned accounts (30+).&nbsp;</li><li>Drive measurable value: Ensure customers achieve their hiring and efficiency goals using Qureos’ AI-powered platform.&nbsp;</li><li>Consult with customers: Provide expert guidance on job roles, expectations, and outcome-driven hiring strategies.&nbsp;</li><li>Customer advocacy: Represent customer needs internally to influence product development, marketing, and sales strategies. Retention and growth: Maintain high renewal rates, drive adoption, and identify expansion opportunities.&nbsp;</li><li>Cross-functional collaboration: Partner with Sales, Product, and Marketing to deliver a seamless customer experience.&nbsp;</li><li>Success reporting: Track key metrics such as retention, adoption, satisfaction, and revenue expansion.&nbsp;</li></ul>&nbsp;What We’re Looking For&nbsp;&nbsp;<ul><li>Experience: 4–7 years in Customer Success or Account Management in B2B SaaS, HR Tech, ATS, or AI-based products.&nbsp;</li><li>Customer-centric mindset: Strong ability to understand client goals, consult strategically, and manage executive relationships.&nbsp;</li><li>Analytical skills: Able to translate qualitative and quantitative insights into actionable recommendations.&nbsp;</li><li>Communication: Exceptional written and verbal communication skills in English (Arabic is a plus). Tools: Experience with CRM and success platforms (HubSpot, Zoho, or similar).&nbsp;</li><li>Mindset: Ownership, speed, clarity, and a builder mentality — someone who thrives in a high-growth startup environment.&nbsp;</li></ul>&nbsp;Why Qureos?&nbsp;&nbsp;Join a high-growth startup that’s redefining how hiring is done. Be part of a diverse, remote-first team working across MENA, the US, and beyond. Competitive compensation with equity — your success grows with Qureos’. Opportunity to shape customer success practices and influence global impact.

Customer Success Manager

Liv. Home Healthcare

Customer Service Representative - Female (Office-Based, Dubai)Liv+ Home Health Care is a DHA-licensed premium home healthcare provider offering IV therapy, doctor-on-call, and nursing care across Dubai. We&rsquo;re looking for a friendly, confident, and organized female to join our team and handle client messages, calls, and bookings from our office.Your Role<ul><li>Respond to clients via WhatsApp, calls, and Instagram</li><li>Guide clients on services (IV Therapy, Doctor Visit, etc.)</li><li>Convert leads into confirmed bookings</li><li>Coordinate with nurses &amp; operations team</li><li>Maintain follow-ups and daily reports</li></ul>Requirements<ul><li>Female candidates encouraged to apply</li><li>Must have a valid UAE visa (own/spouse/freelance)</li><li>Excellent English communication (Arabic/Hindi is a plus)</li><li>Office-based in Dubai</li><li>Immediate joining preferred</li></ul>Job Type: Full-timePay: AED3,000.00 per monthExperience:<ul><li>Customer support: 1 year (Preferred)</li><li>Sales: 1 year (Preferred)</li></ul>

Customer Service Representative

Qureos

About Qureos&nbsp;Qureos is an AI-powered hiring platform that helps employers discover, evaluate, and hire talent faster and more effectively. Our mission is to make hiring outcomes predictable by matching candidates to roles based on skills, potential, and outcomes&nbsp; not guesswork.We are rapidly scaling across MENA and the US, and we’re looking for a Customer Success Manager (CSM) who will serve as a trusted advisor to our clients and ensure they achieve measurable success with Qureos. Role Overview&nbsp;As a Customer Success Manager, you will manage the entire post-sale customer lifecycle&nbsp;onboarding, adoption, renewal, and expansion. You’ll work as a consultant to our clients, helping them define hiring goals, optimize job postings, and maximize value from the platform.You will manage a portfolio of mid-market and enterprise customers across MENA and the US, ensuring they meet their business objectives and renew successfully.&nbsp;Key Responsibilities&nbsp;- Own the customer lifecycle: Lead onboarding, adoption, renewals, and expansion across30+ accounts.- Drive measurable outcomes: Ensure customers achieve their hiring and efficiency goals using Qureos’ AI-powered platform.- Act as a strategic consultant: Guide customers on job roles, hiring expectations, and outcome-driven hiring strategies.- Champion customer advocacy: Represent customer needs internally to influence product, marketing, and sales decisions.- Retention &amp; growth: Maintain high renewal rates, increase platform adoption, and identify upsell opportunities.- Cross-functional collaboration: Work closely with Sales, Product, and Marketing to deliver a seamless customer experience.- Track success metrics: Report on retention, adoption, satisfaction, and revenue expansion.What We’re Looking For- Experience: 4–7 years in Customer Success or Account Management (B2B SaaS, HR Tech, ATS, or AI solutions preferred).- Customer-centric: Ability to understand client goals, manage executive relationships, and consult strategically.- Analytical mindset: Comfortable using data (qualitative + quantitative) to drive recommendations.- Communication: Excellent written and verbal English (Arabic is a plus).- Tools: Experience with CRM and customer success platforms (HubSpot, Zoho, or similar).- Mindset: Ownership, speed, clarity, and a builder mentality -&nbsp;thrives in a high-growth startup environment.&nbsp;Why Qureos?&nbsp;- Be part of a fast-scaling startup transforming how hiring is done - Work with a diverse, remote-first team across MENA and the US - Competitive compensation + equity -&nbsp;your success grows with Qureos - Opportunity to shape customer success practices and drive global impact

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