customer success representative

FloxyPay

<p>We are looking for a dedicated <b>Customer Success Representative</b> who will ensure our clients continue to receive outstanding service and value long after their purchase.</p><p><b>Key Responsibilities:</b></p><ul><li>Act as the main point of contact for customers after the sale, ensuring a smooth transition from sales to support.</li><li>Provide onboarding, training, and guidance to help customers get the most out of our products/services.</li><li>Proactively follow up with clients to address concerns, resolve issues, and ensure high levels of satisfaction.</li><li>Handle after-sales inquiries, service requests, and product support in a timely and professional manner.</li><li>Collaborate with technical and operations teams to resolve customer problems efficiently.</li><li>Track customer feedback and report insights to improve after-sales processes and product offerings.</li><li>Maintain accurate records of customer interactions and service updates in the CRM system.</li></ul><p><b>Requirements:</b></p><ul><li>Bachelor&rsquo;s degree in Business, Marketing, Communications, or a related field.</li><li>2+ years of experience in customer support, customer success, or account management (UAE experience preferred).</li><li>Excellent communication, interpersonal, and relationship-building skills.</li><li>Strong problem-solving abilities with a customer-first mindset.</li><li>Ability to manage multiple accounts and resolve issues under pressure.</li><li>Proficiency in CRM systems and customer service tools.</li><li>Fluency in English (Arabic/Hindi is an advantage).</li></ul><p><b>What We Offer:</b></p><ul><li>Competitive salary &amp; performance-based incentives.</li><li>Supportive and dynamic work culture.</li><li>Career development and growth opportunities.</li><li>The chance to work with innovative products and contribute to customer loyalty.</li></ul><p><b>How to Apply:</b></p><p>Send your CV to <b>kaneez@bastionex.net</b> with the subject line: <i><b>Customer Success Representative</b></i></p><p>Job Types: Full-time, Permanent</p><p>Pay: AED2,500.00 - AED4,000.00 per month</p><p>Application Deadline: 22/08/2025</p>

Customer Success Representative

DYNAMIC SOLUTIONS

<p>Hiring: Customer Success Representative &ndash; Lahore</p><p>Company:* Dynamic Solutions</p><p>Location:* On-site, Lahore</p><p>Job Type:* Full-time</p><p>About Us:</p><p>Dynamic Solutions is a leading BPO &amp; software solutions provider, helping businesses deliver seamless operations and outstanding customer experiences.</p><p>Your Role:</p><p>Be the first point of contact for customers via calls, chats, and emails.</p><p>Reolve queries, ensure satisfaction, and maintain accurate CRM documentation.</p><p>Support customer retention, upselling opportunities, and smooth issue resolution.</p><p>You Need:</p><p>Min. Intermediate (12th Grade)</p><p>6+ months in customer support or related role</p><p>Excellent communication &amp; problem-solving skills</p><p>Basic MS Excel/Google Sheets knowledge</p><p>Willingness to work in rotational shifts</p><p>On-site in Lahore |</p><p>Apply: recruiter@dynamicsols.com</p><p>WhatsApp: 03400003008</p><p>#BPOhiring #CustomerSuccess #SupportJobs #LahoreJo</p><p>Job Type: Full-time</p><p>Pay: Rs1.00 - Rs2.00 per month</p><p>Work Location: In person</p>

Oxford University Press

<div></div><div><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>Customer Success Manager
</b></h1></div></div></div></div><div><div><div><div>Location:
Karachi, PK, 74900
</div></div></div></div><div><div><div><div>Salary: Dependent on skills and experience
</div></div></div></div><div><div><div><div>Division: Education
</div></div></div></div><div><div><div><div>Department: Oxford AQA
</div></div></div></div><div><div><div><div><p><b>About the role</b></p>
<p>
OxfordAQA is a leading international exam board, offering rigorous and globally relevant qualifications benchmarked to UK standards. We are committed to supporting schools and students worldwide with fair and inspiring assessments that enable learners to achieve their best and progress to leading universities.</p><br>
<p></p>
<p>
We are seeking a dedicated Customer Success Manager to join our team in Pakistan. The primary responsibility of this role is to collaborate with schools and ensure they maximize the benefits of using OxfordAQA&rsquo;s products and services. This involves engaging with customers after they have committed to using our curriculum, qualifications, and resources, providing expert consultation to ensure a smooth experience.</p><br>
<p></p>
<p>
The Customer Success Manager's focus is on engaging with customers from the onboarding stage to renewal, utilizing a range of approaches to enhance product awareness, usage, best practices, and strategic guidance. Additionally, they will skillfully position additional resources and services to further improve the customer's overall experience and results.</p><br>
<p></p>
<p><b>
About you</b></p>
<p>
The successful candidate(s) should possess:</p>
<p>
Relevant business degree (preferably a Master&rsquo;s) with 6-8 years of experience in customer success, account management, or a related field.<br>
Strong knowledge of educational qualifications and assessment processes.<br>
High level of business development acumen with strong interpersonal, decision making, problem solving, presentation, and analytical skills.<br>
Outstanding time management skills with the ability to set priorities, work independently and within a team.<br>
Excellent computer literacy, including proficiency in MS Office, SAP and tools for forecasting and market analysis using data mining techniques.<br>
Impeccable English language skills.<br>
A valid driving license and willingness to travel as per business needs</p><br>
</div></div></div></div><div><div><p>We are committed to supporting diversity in our workforce, and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.</p>
</div></div><div><div><div><div>Job Category: Sales &amp; Business Development</div></div></div></div></div></div></div><p></p>

Customer Success Manager

MTS Info net Media Private Limited

<p><b>Job description</b></p><p>Key Responsibilities:<br/>Sales Coordination:<br/>Order Processing: Handle customer orders, ensuring they are processed accurately and on time</p><p>.<b>Role: </b>Customer Service</p><p><b>Industry Type: </b>Any Industry</p><p><b>Department: </b>Customer Success, Service &amp; Operations</p><p><b>Employment Type: </b>Full Time, Permanent</p><p><b>Role Category: </b>Customer Success, Service &amp; Operations - Other Education</p><p><b>UG: </b>Any Graduate Key Skills Skills highlighted with &lsquo;&lsquo; are preferred</p><p>keys kills Sales Coordination Handling Customer Queries Customer Calling GstCustomer Satisfaction Customer Management Follow Ups Billing Customer Interaction Payment Follow up Customer Complaints Customer Handling Order Processing</p><p>Job Type: Full-time</p><p>Pay: &#8377;20,000.00 - &#8377;25,000.00 per month</p>

Sales Coordination Executive cum Billing

GlobalData PLC

<div><p><b>Who we are...</b></p>
<p>MEED was established in 1957 and is a remarkable senior management media brand that encompasses a subscription magazine and website, more than 30 C-level executive conferences, summits and breakfast clubs hosted by MEED Events, the MEED Quality Awards for Projects and two high-value content businesses, MEED Projects and MEED Insight. MEED Projects is the Middle East's premium project tracking database and MEED Insight offers tailored research and in-depth analysis. Since December 2017 MEED is the brand of GlobalData Ltd.</p>
<p><b>Why join MEED?</b></p>
<p>MEED is at a pivotal point in its growth journey. Following GlobalData's multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world&rsquo;s trusted source of strategic industry intelligence.</p>
<p>Our big ambitions mean that life at MEED is fast paced, entrepreneurial and rewarding. We recognize the collective power of our people, and it&rsquo;s the collaboration of our teams that have shaped our success and will continue to do so in the future.</p>
<p><b>The role:</b></p>
<p>We are seeking a highly skilled Customer Success Manager to deliver high-impact onboarding experiences and guide clients through a strategic customer journey to ensure adoption, engagement, and long-term value of our products.</p>
<p>It involves managing a diverse client portfolio, proactively addressing challenges, and aligning solutions with business objectives. The ideal candidate will also serve as a client advocate, leveraging data insights and collaborating cross-functionally to drive customer success and retention.</p>
<p><b>What you&rsquo;ll be doing:</b></p>
<ul><li><i>Client Onboarding &amp; Relationship Management: </i>Deliver engaging, high-impact onboarding experiences that position MEED Projects as a strategic partner from day one. Understand clients&rsquo; business objectives and success metrics to align solutions effectively.</li>
<li><i>Customer Journey Ownership:</i> Lead clients through a defined and strategic customer journey, providing guidance at key milestones to drive adoption, engagement, and satisfaction.</li>
<li><i>Client Portfolio Management: </i>Manage a large volume of diverse clients with efficiency and care. Prioritize client touchpoints based on engagement, risk, and opportunity indicators.</li>
<li><i>Proactive &amp; Solution-Oriented Support: </i>Anticipate client challenges before they arise. Provide solutions that are tailored to business needs, rather than reactive fixes, ensuring long-term value and retention.</li>
<li><i>Insights &amp; Reporting: </i>Regularly analyze customer usage data, engagement trends, and success metrics to surface insights that guide client conversations and influence internal strategies.</li>
<li><i>Advocacy &amp; Cross-Functional Collaboration: </i>Serve as the voice of the customer within MEED, partnering with internal teams (analysts, editorial, research) to ensure the delivery of timely, industry-specific insights and tailored support.</li>
</ul>
<p><b>What we&rsquo;re looking for:</b></p>
<p><i>Technical Experience:</i></p>
<ul><li>Proven experience in a Customer Success, Account Management, or Client Services role, preferably in a SaaS or B2B environment</li>
<li>Experience managing a high volume of client accounts with diverse needs and expectations</li>
<li>Strong understanding of the customer journey, with a focus on driving proactive engagement and measurable outcomes</li>
<li>Excellent relationship-building, communication, and presentation skills</li>
<li>Strong organizational and time management abilities; able to prioritize effectively across a portfolio</li>
<li>Confidence in analyzing data and translating insights into client value</li>
<li>Familiarity with SaaS platforms and/or digital tools in a client-facing context</li>
<li>Bachelor&rsquo;s degree or equivalent professional experience</li>
<li>Experience within the Construction industry is preferred</li>
<li>Fluency in Arabic is strongly preferred</li>
</ul>
<p><i>Skills:</i></p>
<ul><li>Strategic thinking and consultative mindset</li>
<li>Comfortable presenting to both small and large audiences</li>
<li>Stakeholder management experience</li>
<li>Strong storytelling skills with data</li>
<li>Customer-centric with a solution-first approach</li>
<li>Collaborative, agile, and adaptable</li>
</ul>
<p>In addition to a rewarding career, we support our MEED colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit careers.globaldata.com</p>
<p><i>GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favorable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.</i></p>
<p><i>#LI-HYBRID #LI-HB1</i></p></div>

Sanction Scanner

<div><h3 class="jobSectionHeader"><b>Join Sanction Scanner as a Customer Success Engineer (B2B SaaS)!</b></h3><p>
At <b>Sanction Scanner</b> &ndash; 2x Deloitte EMEA Winner &amp; 3x Deloitte Fast 50 Winner &ndash; we help financial institutions in 70+ countries fight financial crime with our cutting-edge compliance solutions. We&rsquo;re looking for a <b>Customer Success Engineer</b> who will play a hybrid role between our customers and product team &mdash; ensuring smooth onboarding, resolving technical challenges, and championing customer success.</p><p></p><h3 class="jobSectionHeader"><b>
 Why You'll Love Working with Us</b></h3><ul><li><ul>
<li><b>Impactful Role</b>: Work directly with customers to ensure their success while shaping our product with real-world feedback.
</li><li><b>Technical + Customer-Facing</b>: Combine your problem-solving skills with direct client interactions.
</li><li><b>Growth-Oriented Culture</b>: Join a fast-scaling SaaS company where continuous learning and development are prioritized.
</li><li><b>Global Exposure</b>: Support leading banks, fintechs, and financial institutions worldwide.</li>
 </ul></li></ul><p></p><h3 class="jobSectionHeader"><b>What You&rsquo;ll Be Doing</b></h3><ul><li><ul>
<li><b>Onboarding &amp; Implementation</b>: Guide customers through technical setup, API integrations, and initial configuration.
</li><li><b>Customer Support</b>: Respond to and resolve technical issues, escalating when necessary.
</li><li><b>Collaboration with Product</b>: Gather feedback, document feature requests, and work closely with product &amp; engineering teams to improve our solutions.
</li><li><b>Problem Solving</b>: Diagnose issues, replicate bugs, and provide clear documentation to internal teams.
</li><li><b>Customer Advocacy</b>: Act as the voice of the customer within Sanction Scanner, ensuring their needs influence product decisions.
</li><li><b>Knowledge Sharing</b>: Build documentation, FAQs, and training resources to support customers and scale success.
</li><li><b>Cross-Functional Alignment</b>: Collaborate with Customer Success Managers, Sales Engineers, and Product Managers to deliver the best possible customer outcomes.</li>
</ul></li></ul><p><b>Requirements</b></p><h3 class="jobSectionHeader"><b>
 What We&rsquo;re Looking For</b></h3><ul>
<li><b>Experience</b>: Minimum <b>2+ years in a customer-facing technical role</b> (Customer Success Engineer, Technical Support Engineer, Solutions Engineer, or similar).
</li><li><b>Technical Skills</b>: Understanding of APIs, SaaS platforms, and troubleshooting methods.
</li><li><b>Communication</b>: Strong spoken and written English; able to explain technical concepts to non-technical audiences.
</li><li><b>Customer Focus</b>: Passion for helping customers succeed, with patience and problem-solving mindset.
</li><li><b>Collaboration</b>: Ability to work cross-functionally with Product, Engineering, and Success teams.
</li><li><b>Tools</b>: Experience with CRM (HubSpot preferred), ticketing systems, and knowledge base platforms.</li>
</ul><p><b>Benefits</b></p><p></p><ul>
<li>Competitive Compensation Package &ndash; <b>NET salary with performance bonus</b>.
</li><li>Meal compensation for a nutritious lunch.
</li><li>Inclusive health benefits.
</li><li>Recognition &amp; Reward Culture &ndash; your contributions will be appreciated.
</li><li>Training &amp; development budget.
</li><li>Digital membership support.
</li><li>Flexible dress code.
</li><li>International team culture with opportunities to grow.</li>
</ul><p></p><p>We provide equal opportunity to all, we do not discriminate based on gender, sexual orientation, disabilities, religion, or social origin.</p></div>

Customer Success Engineer

Goodyear

<div></div><div><div><div><div><div><div><div><p>Customer Care Representative &amp; QM BPX
</p></div></div></div></div><div><div><div><div><b>Location:
</b>Istanbul, 34, TR
</div></div></div></div><div><div><div><div><b>Company: </b>Goodyear
</div></div></div></div><div><div><div><div><div>Location: TR - ISTANBUL<br>
Goodyear Talent Acquisition Representative: Aylin Gedik Reisoglu<br>
Sponsorship Available: No<br>
Relocation Assistance Available: No</div><br>
<div></div>
<div><b>
Minimum Requirements:</b></div>
<ul>
<li>Bachelor&rsquo;s degree</li>
<li>Preferably 3-5 years of experience in Supply Chain-Call Center-Complaint Management- After Sales</li>
<li>Knowledge of automotive related industries is a plus</li>
<li>Effective communication skills in both written and oral</li>
<li>Ability to work in a team: support team goals, and take initiative</li>
<li>Preferably proficiency in relevant SAP R3 transactions</li>
<li>Proficiency in MS Office applications</li>
<li>Fluency in English</li>
<li>Military service should be completed for male candidates.<br>
<br>
<b>Job Description:</b><br>
</li>
<li>Maximize customer satisfaction by driving company and supply chain strategy in all dealings with Goodyear customers</li>
<li>Provide support in resolving customer claims/issues, and benefit from opportunitiesto increase the quality of our service</li>
<li>Execute claim processing, cross-functional coordinationfor swift and complete resolutionof all customer claims/QM (QualityManagement)notifications</li>
<li>Process all return inquiries in the QM returnmanagement module, liaising with sales and supply chainto get required approvals</li>
<li>Manage performance measurement tools and follow-up KPI&rsquo;s throughappropriate tools/ systems</li>
<li>Actively responsible to lead, support and contribute local/regional projects implementation to improve and simplify theprocesses
</li></ul><div><b>About The Goodyear Tire &amp; Rubber Company</b></div>
<div>Goodyear is one of the world's largest tire companies. It employs about 68,000 people and manufactures its products in 53 facilities in 20 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate.</div>
<div>Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.</div><br>
<div></div>
<div>If you need reasonable accommodation to complete the online application, or any other part of the employment process, please contact the Goodyear Candidate Care Line at 330.796.4500.</div><br>
<div></div>
<div>Click here for more information about Equal Employment Opportunity laws, and here for additional supplementary information.</div><br>
<div></div>
</div></div></div></div><p><br>
<b>Job Segment: </b>Supply Chain, Recruiting, Supply, QA, Quality Assurance, Operations, Human Resources, Quality, Technology</p></div></div></div><div></div>

Customer Care Representative & QM BPX

Search 10000+ Customer success representative jobs near you this September. New roles added regularly across leading industries. Apply today.

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