customer support advisor

CCA Recruitment Group

<p><strong>Customer Support Advisor</strong></p> <p><strong>Salary: £24,500 per annum</strong></p> <p><strong>Fully remote </strong></p> <p><strong>Shifts: Between Monday - Sunday 8am-8pm</strong></p> <p><strong>What will you be doing?</strong></p> <p>As a Customer Support Advisor in our busy inbound Service Excellence department, you'll see that customers get a great experience, with problems resolved first time.</p> <p>Using your expert service skills to give added peace of mind, you will deliver and excellent experience during conversations, that truly ensure our customers worlds are kept running.</p> <ul> <li> <p>Use your expert knowledge and brilliant communication skills to resolve a range of customer issues and queries.</p> </li><li> <p>Aim to deal with customers' queries or issues there and then.</p> </li><li> <p>Build rapport with customers, get to know their individual needs and put their interests first.</p> </li></ul> <p><strong>What else to expect:</strong></p> <ul> <li> <p>In a 3-week training programme, you'll learn our systems, meet your new colleagues, perfect your service technique and learn what makes a great customer experience.</p> </li><li> <p>You'll work on a shift pattern from Monday to Sunday, 8am to 8pm.</p> </li><li> <p>This is a hybrid role and you will also be provided with the home office equipment required to work from home and in the office. You must have broadband access.</p> </li><li> <p>Joining as one of our Customer Support Advisors, you will receive extensive training and support allowing you to develop your customer service expertise. You will have excellent progression potential at D&G, with opportunities to progress into career pathways across many areas such as HR, Tech, Finance and Marketing. We actively encourage growth and development and many of our employees go on to explore further opportunities across the business.</p> </li></ul> <p><strong>The experience and skills you need</strong></p> <ul> <li> <p>A solid background in targeted customer service.</p> </li><li> <p>A driven mindset, a love for hitting targets and helping customers.</p> </li><li> <p>Proven experience of working autonomously or in a home-based position.</p> </li><li> <p>Great communication skills - you're at ease building rapport, listening to customers and demonstrating empathy when needed.</p> </li><li> <p>A team player committed to creating an excellent customer experience.</p> </li><li> <p>Unflappable and resilient attitude to juggle tasks and bounce back quickly.</p> </li></ul> <p><strong>So, what are these benefits?</strong></p> <ul> <li> <p>Full training - with clear career progression opportunities.</p> </li><li> <p>Regular incentives - with some pretty great prizes.</p> </li><li> <p>Sales bonuses - each month you'll get the chance to earn some extra take-home pay.</p> </li><li> <p>Annual leave - 33 days (including bank holidays).</p> </li><li> <p>A free annual D&G protection plan - we want you to see how great the product you're selling is. There are discounted rates for family and friends too.</p> </li><li> <p>Employee assistance programme - free support and advice on relationships, physical and mental health, financial assistance and more.</p> </li><li> <p>Health and wellbeing - discounted gym membership, help towards essential healthcare costs, including dental, optical, and physiotherapy.</p> </li><li> <p>Pension scheme - matched employer contributions up to 5% of basic salary.</p> </li><li> <p>Life assurance - employer funded cover of 4x basic salary.</p> </li><li> <p>Employee discounts - discounts for loads of online and high street retailers.</p> </li><li> <p>And many more benefits - including travel loans, car leasing and Cycle to Work and Salary Finance schemes. </p> </li></ul> <p><strong>Disclaimer</strong></p> <p>CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.</p>

Customer Support Advisor

Get Staffed Online Recruitment Limited

<p><b>IT Customer Support Advisor (PT Weekends)</b></p> <p>Are you an enthusiastic and technically minded individual, looking for an opportunity where your hard work and expertise are truly valued</p> <p>Do you enjoy solving problems with IT, engaging with customers, and working with technology, and would you like to join a supportive environment that recognises and appreciates your diligent efforts</p> <p>Are you a passionate customer service enthusiast who likes to work from the office, and do you have an interest in the bingo gaming world</p> <p>If this is you, then read on.</p> <p>Imagine being part of a fast-paced, dynamic, established business that is committed to growth through exceptional Customer Service Systems, and where your achievements are celebrated.</p> <p>Our client supplies and services tablets for bingo halls and arcades, and operates a successful online bingo and casino platform.</p> <p><b>Benefits They Offer</b>:</p> <ul> <li>Company pension</li><li>Free parking</li><li>On-site parking</li></ul> <p><b>Why Work With Our Client</b></p> <ul> <li>Be part of a supportive and innovative customer relations team.</li><li>Develop in a company that invests in its own technology and people.</li><li>Gain valuable hands-on experience with custom-built systems and streaming platforms.</li><li>Flexible working opportunities in a fast-paced environment.</li></ul> <p><b>Hours and Salary:</b></p> <ul> <li>Shift Patterns: 8am - 4pm; 4pm - Midnight; 11:30am - 8pm</li><li>Job Type: Part-time, Permanent</li><li>16 hours per week; Weekends Only</li><li>Office-Based</li><li>£12.50 - £13.50 per hour </li></ul> <p><b>As A Customer Support Advisor You Will:</b></p> <ul> <li>Monitor a UK-wide bingo link and provide live technical and operational support from our client's head office.</li><li>Support bingo streaming hosts by operating broadcast controls and maintaining high-quality video/audio output.</li><li>Deliver chat host services, engaging with players in live chat environments to foster a fun, friendly, and respectful community.</li><li>Respond to support queries from business clients (by phone) and customers (via email and Zendesk chat).</li><li>Troubleshoot technical issues using remote support tools and apply product knowledge to resolve problems effectively.</li><li>Review and action online customer triggers for document requests, compliance reviews and customer interactions in line with company policies and regulatory requirements.</li><li>Log all queries and actions accurately in their internal system, escalating when necessary.</li><li>Deploy software updates to 400+ client sites and perform proactive system maintenance.</li></ul> <p><b>What They're Looking For:</b></p> <ul> <li>Experience in customer support or a similar service-oriented role.</li><li>Good computer literacy and ability to learn internal systems quickly.</li><li>Understanding of our client and responsible gaming processes (preferred but not essential).</li><li>Clear, confident communication skills (verbal and written).</li><li>Strong time management and ability to work independently.</li><li>Flexible approach to shift work, including weekends.</li></ul> <p><b>In Summary</b></p> <p>If you want to join a well-established business with a great reputation and big aspirations, and be a major part of their future growth, then this is the role for you.</p> <p>Our client's selection process is unique in the marketplace and attracts motivated, productive team members, who they know will be successful and have a great career with them.</p> <p>They look forward to hearing from you. Don't miss this opportunity! Start your application NOW!</p>

IT Customer Support Advisor

Concentrix

<div><div><div><p><b>Operations
</b></p></div><div><div><div><b>Location</b></div>
<div>Bagcilar, T&uuml;rkiye
</div></div><div><div><b>Language</b></div>
<div>English
</div></div></div><div></div><div><div>
</div><h2 class="jobSectionHeader"><b>Summary</b></h2>
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.<h2 class="jobSectionHeader"><b>
Description</b></h2><h2 class="jobSectionHeader"><b>
Essential Functions/Core Responsibilities</b></h2><ul><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)</li></ul><p></p><ul><li><br>
Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer</li></ul><p></p><ul><li><br>
Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</li></ul><p></p><ul><li><br>
Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</li></ul><p></p><ul><li><br>
Maintain basic knowledge of client products and/or services</li></ul><p></p><ul><li><br>
Prepare complete and accurate work including appropriately notating accounts as required</li></ul><p></p><ul><li><br>
Participate in activities designed to improve customer satisfaction and business performance</li></ul><p></p><ul><li><br>
Offer additional products and/or services</li></ul><p></p><ul><li><br>
Track, document and retrieve information in call tracking database</li></ul><p></p><ul><li><br>
Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff</li></ul><p></p><h2 class="jobSectionHeader"><b><br>
Candidate Profile</b></h2><ul><li>High school diploma with three to six months of relevant experience preferred</li></ul><p></p><ul><li><br>
Courteous with strong customer service orientation</li></ul><p></p><ul><li><br>
Strong computer navigation skills and PC Knowledge</li></ul><p></p><ul><li><br>
Ability to effectively communicate, both written and verbally</li></ul><p></p><ul><li><br>
Dependable with strong attention to detail</li></ul><p></p><ul><li><br>
Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</li></ul><p></p><ul><li><br>
Tolerance for repetitive work in a fast-paced, high production work environment</li></ul><p></p><ul><li><br>
Ability to work as a team member, as well as independently</li></ul><p></p><ul><li><br>
Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner</li></ul><p></p><ul><li><br>
Ability to rotate shifts, as needed</li></ul><p></p><ul><li><br>
Based on location and/or program, additional experience/skills may be required</li></ul><p></p><ul><li><br>
Job requirements may vary by country and will not contravene any local laws</li></ul><h2 class="jobSectionHeader"><b>
Career Framework Role</b></h2><div>
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.</div><h2 class="jobSectionHeader"><b>
Supplemental Geographical Information
</b></h2><div>RECRUITER ENTER THE APPLICABLE LANGUAGE:</div><p>
GERMANY - This job description does not apply to employees in Germany.</p><p>
UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION</p><p></p><p><br>
PHILIPPINES</p><ul><li>Minimum of two years of college education. No prior call center experience is required</li><li>Ability to think clearly and can explain simple issues effectively, both written and verbally</li></ul><p></p><p><br>
INDIA</p><ul><li>Ability to effectively communicate, both written and verbally</li><li>Listen attentively to customer needs and concerns; demonstrate empathy</li><li>Clarify customer requirements; probe for and confirm understanding of requirements or problem</li><li>Confirm customer understanding of the solution and provide additional customer education as needed</li><li>Ability to learn including strong problem solving skills</li><li>Demonstrate strong probing and problem solving skills</li><li>Should be able to handle complex queries</li><li>Should be able to resolve customer queries independently</li></ul><h2 class="jobSectionHeader"><b>
Disclaimer
</b></h2><div>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</div><p>
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</p></div></div></div><p></p>

International Customer Support Advisor

<div><div><div><p><b>Operations
</b></p></div><div><div><div><b>Location</b></div>
<div>Bagcilar, T&uuml;rkiye
</div></div><div><div><b>Language</b></div>
<div>English
</div></div></div><div></div><div><div>
</div><h2 class="jobSectionHeader"><b>Summary</b></h2><div>
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.</div><h2 class="jobSectionHeader"><b>
Description</b></h2><h2 class="jobSectionHeader"><b>
Essential Functions/Core Responsibilities</b></h2><ul><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)</li></ul><p></p><ul><li><br>
Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer</li></ul><p></p><ul><li><br>
Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</li></ul><p></p><ul><li><br>
Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</li></ul><p></p><ul><li><br>
Maintain basic knowledge of client products and/or services</li></ul><p></p><ul><li><br>
Prepare complete and accurate work including appropriately notating accounts as required</li></ul><p></p><ul><li><br>
Participate in activities designed to improve customer satisfaction and business performance</li></ul><p></p><ul><li><br>
Offer additional products and/or services</li></ul><p></p><ul><li><br>
Track, document and retrieve information in call tracking database</li></ul><p></p><ul><li><br>
Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff</li></ul><p></p><h2 class="jobSectionHeader"><b><br>
Candidate Profile</b></h2><ul><li>High school diploma with three to six months of relevant experience preferred</li></ul><p></p><ul><li><br>
Courteous with strong customer service orientation</li></ul><p></p><ul><li><br>
Strong computer navigation skills and PC Knowledge</li></ul><p></p><ul><li><br>
Ability to effectively communicate, both written and verbally</li></ul><p></p><ul><li><br>
Dependable with strong attention to detail</li></ul><p></p><ul><li><br>
Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</li></ul><p></p><ul><li><br>
Tolerance for repetitive work in a fast-paced, high production work environment</li></ul><p></p><ul><li><br>
Ability to work as a team member, as well as independently</li></ul><p></p><ul><li><br>
Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner</li></ul><p></p><ul><li><br>
Ability to rotate shifts, as needed</li></ul><p></p><ul><li><br>
Based on location and/or program, additional experience/skills may be required</li></ul><p></p><ul><li><br>
Job requirements may vary by country and will not contravene any local laws</li></ul><h2 class="jobSectionHeader"><b>
Career Framework Role</b></h2><div>
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.</div><h2 class="jobSectionHeader"><b>
Supplemental Geographical Information
</b></h2><div>RECRUITER ENTER THE APPLICABLE LANGUAGE:</div><p>
GERMANY - This job description does not apply to employees in Germany.</p><p>
UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION</p><p></p><p><br>
PHILIPPINES</p><ul><li>Minimum of two years of college education. No prior call center experience is required</li><li>Ability to think clearly and can explain simple issues effectively, both written and verbally</li></ul><p></p><p><br>
INDIA</p><ul><li>Ability to effectively communicate, both written and verbally</li><li>Listen attentively to customer needs and concerns; demonstrate empathy</li><li>Clarify customer requirements; probe for and confirm understanding of requirements or problem</li><li>Confirm customer understanding of the solution and provide additional customer education as needed</li><li>Ability to learn including strong problem solving skills</li><li>Demonstrate strong probing and problem solving skills</li><li>Should be able to handle complex queries</li><li>Should be able to resolve customer queries independently</li></ul><h2 class="jobSectionHeader"><b>
Disclaimer
</b></h2><div>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</div><p>
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</p></div></div></div><p></p>

<div><h2 class="jobSectionHeader"><b>Essential Functions/Core Responsibilities
</b></h2><ul><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)</li></ul><p>
</p><ul><li>Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer</li></ul><p>
</p><ul><li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</li></ul><p>
</p><ul><li>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</li></ul><p>
</p><ul><li>Maintain basic knowledge of client products and/or services</li></ul><p>
</p><ul><li>Prepare complete and accurate work including appropriately notating accounts as required</li></ul><p>
</p><ul><li>Participate in activities designed to improve customer satisfaction and business performance</li></ul><p>
</p><ul><li>Offer additional products and/or services</li></ul><p>
</p><ul><li>Track, document and retrieve information in call tracking database</li></ul><p>
</p><ul><li>Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff</li></ul><p>
</p><h2 class="jobSectionHeader"><b>Candidate Profile
</b></h2><ul><li>High school diploma with three to six months of relevant experience preferred</li></ul><p>
</p><ul><li>Courteous with strong customer service orientation</li></ul><p>
</p><ul><li>Strong computer navigation skills and PC Knowledge</li></ul><p>
</p><ul><li>Ability to effectively communicate, both written and verbally</li></ul><p>
</p><ul><li>Dependable with strong attention to detail</li></ul><p>
</p><ul><li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</li></ul><p>
</p><ul><li>Tolerance for repetitive work in a fast-paced, high production work environment</li></ul><p>
</p><ul><li>Ability to work as a team member, as well as independently</li></ul><p>
</p><ul><li>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner</li></ul><p>
</p><ul><li>Ability to rotate shifts, as needed</li></ul><p>
</p><ul><li>Based on location and/or program, additional experience/skills may be required</li></ul><p>
</p><ul><li>Job requirements may vary by country and will not contravene any local laws</li></ul><p></p><h2 class="jobSectionHeader"><b>
Career Framework Role
</b></h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.</p><p></p><h2 class="jobSectionHeader"><b>
Supplemental Geographical Information
</b></h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:</p><p></p><p>
GERMANY - This job description does not apply to employees in Germany.</p><p></p><p>
UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION</p><p>
</p><p>PHILIPPINES
</p><ul><li>Minimum of two years of college education. No prior call center experience is required</li><li>Ability to think clearly and can explain simple issues effectively, both written and verbally</li></ul><p>
</p><p>INDIA
</p><ul><li>Ability to effectively communicate, both written and verbally</li><li>Listen attentively to customer needs and concerns; demonstrate empathy</li><li>Clarify customer requirements; probe for and confirm understanding of requirements or problem</li><li>Confirm customer understanding of the solution and provide additional customer education as needed</li><li>Ability to learn including strong problem solving skills</li><li>Demonstrate strong probing and problem solving skills</li><li>Should be able to handle complex queries</li><li>Should be able to resolve customer queries independently
</li></ul><p></p><h2 class="jobSectionHeader"><b>Disclaimer
</b></h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</p><p></p><p>
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</p></div><p></p>

BT Group

<div><div><div><div><div><h1 class="jobSectionHeader"><b>Customer Service Support Advisor
</b></h1></div></div></div></div><div><div><div><div>Job Req ID: 53082
</div></div></div></div><div><div><div><div>Posting Date: 23 Dec 2025
</div></div></div></div><div><div><div><div>Function: Business Services &amp; Operations
</div></div></div></div><div><div><div><div>Unit: Finance &amp; Business Services
</div></div></div></div><div><div><div><div>Location:
DLF IT Park,Phase II, IIF/1, Kolkata, India
</div></div></div></div><div><div><div><div>Salary: competitive
</div></div></div></div><div></div><div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>Why this job matters</b></h2>
</div><div><p>
The Customer Service Advisor 2 assists customers across all channels, delivering customer value and success through support excellence and expertise regarding the BT Group's solution portfolio with some supervision.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>
What you&rsquo;ll be doing</b></h2>
</div><div><p>
1. Assists in the implementation of specific Customer Service management plans under supervision.<br>
2. Assists in creating value-based relationships with customers to optimise customer service whilst leveraging the BT Group's resource pool, within guidelines and with some supervision<br>
3. Gathers customer information and performs analysis and understands customer needs to provide customer service insight for the efficient management of customer issues.<br>
4. Executes and delivers work often covered by existing procedures in order to achieve objectives and the vision of the Customer Service team.<br>
5. Assists in the implementation of continuous improvement opportunities to improve the customer service team processes.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>
The skills you&rsquo;ll need</b></h2>
</div><div><div>Billing</div><div>
Communication</div><div>
Complaint Management</div><div>
Continuous Improvement</div><div>
Customer Relationship Management</div><div>
Decision Making</div><div>
Escalation Management</div><div>
Growth Mindset</div><div>
Inclusive Leadership</div><div>
Information Management</div><div>
Issue Resolution</div><div>
Problem Solving</div><div>
Requirements Analysis</div><div>
Stakeholder Management</div><div>
Technical Support</div><div>
Time Management</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Our leadership standards</b></h2>
</div><div><p><b>
Looking in:</b><br>
<b>Leading inclusively and Safely</b><br>
I inspire and build trust through self-awareness, honesty and integrity.<br>
<b>Owning outcomes</b><br>
I take the right decisions that benefit the broader organisation.</p>
<p><b>Looking out:</b><br>
<b>Delivering for the customer</b><br>
I execute brilliantly on clear priorities that add value to our customers and the wider business.<br>
<b>Commercially savvy</b><br>
I demonstrate strong commercial focus, bringing an external perspective to decision-making.</p>
<p><b>Looking to the future:</b><br>
<b>Growth mindset</b><br>
I experiment and identify opportunities for growth for both myself and the organisation.<br>
<b>Building for the future</b><br>
I build diverse future-ready teams where all individuals can be at their best.</p></div></div></div></div></div></div></div></div><p></p>

Customer Service Support Advisor

<div><div><div><p><b>Operations
</b></p></div><div><div><div><b>Location</b></div>
<div>Cairo, Egypt
</div></div><div><div><b>Language</b></div>
<div>English
</div></div></div><div></div><div><div>
</div><h2 class="jobSectionHeader"><b>Summary</b></h2>
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's products or services.<h2 class="jobSectionHeader"><b>
Description</b></h2><div>
Are you a <b>Bilingual?</b></div><p>
Do you have a good knowledge of <b>English</b> and speak one of these languages:</p><p><b>
German/Italian/French/Spanish/Portuguese/Russian/Hebrew/Czech/Turkish</b></p><p>
Then you could be perfect for our bilingual roles!</p><p>
As a result of our incredible growth, we&rsquo;re looking for Bilingual speakers to join our lively, fun-loving team join us in Concentrix Egypt sites to support us in providing exceptional experiences for some of the world&rsquo;s biggest and most well-known brands.</p><p>
We have multiple amazing sites in<b> Cairo-Smart Village, 6th October City. </b>where we offer exciting opportunities in the areas of<b> Customer Care, Technical Support, and Travel Advisor.</b></p><p><b>
Customer Care Opportunities:</b><br>
Our Customer Care teams are responsible for providing exceptional customer experiences via various channels &ndash; this could be supporting customers with anything from booking a fantastic holiday to arranging returns for that new pair of sneakers.</p><p><br>
<br>
<b>Travel Advisor Opportunities:
</b></p><p>Our travel advisors tailor the best holidays for our customers and advise on different aspects of travel a customer might have.</p><p><b>
Technical Support Opportunities:
</b></p><p>Our Technical Support advisors help clients resolve any technical issues they might have. If you have a problem-solving mindset and a passion for technology, then this could be the job for you!</p><p>
As a Technical Support Advisor, you will be handling incoming inquiries from customers via the phone, email, and online. You will also be using your knowledge of your client's products and/or services to enhance sales, brand loyalty, and the customer experience.</p><p><b>
Reimagine your career with Concentrix!</b></p><p><br>
<br>
<b>We offer:</b></p><ul><li>
Competitive remuneration with Reward and Recognition programs</li><li>
Comprehensive initial training and onboarding</li><li>
Constant support from your colleagues with coaching and mentoring opportunities</li><li>
Professional Development and Career Navigation programs to map out the steps in your development;</li><li>
Health and Wellbeing initiatives;</li><li>
Part of the additional benefits are Health and Life Insurance, a Multisport card, Transport allowance, a Bonus for important life events, Corporate discounts, and many more.</li></ul><p><b>
Apply now</b><b> and one of our Talent Acquisition Specialists will be in contact to discuss the best opportunities for you!</b></p><p><b>
About us:</b></p><p>
With 280,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.</p><p>
We&rsquo;re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, or any other characteristic.</p><p><br>
<br>
We show our colleagues how important they are by showering them with perks, like a culture of belonging; clear paths for career development; professional support, coaching, and mentorship programs; performance-based pay; a global network of lifelong friends and peers; and more!</p></div></div></div><p></p>

Customer Service/ Technical Support Advisor - Egypt

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Customer Service/ Technical Support Advisor - Egypt