customer support agent

Talos

Do you have experience in a customer service role, helping clients solve problems and answer questions?Are you looking for a position with a company that's passionate about growth and development?Would you like to be part of a team at a company that's achieving record-breaking success? Talos360 is hiring a Customer Support Agent! In this role, you'll be assisting our customers with questions, guiding them through our software, and ensuring they have a smooth and positive experience. If you enjoy helping people and being part of a team that values excellence, this is the role for you. Position: Customer Support Agent Location: Warrington (Easily accessible from the M62) Salary: Up to £30,000 DOE + benefits Why join Talos360? Talos360 awards include: • 1st Best Workplace in Europe 2024 (medium category) • 1st Best Workplace in the UK 2024 (medium category) • 1st Best Workplace for Development 2024 (medium category) With modern offices featuring a fully stocked bar and a casual dress code, we promote a relaxed work atmosphere. Talos360 definitely stands out from the crowd. Our people-centric culture sets us apart; we strive for results while ensuring our people are at the forefront of everything we do. The Role: As a Customer Support Agent, you will be responsible for supporting our customers that use our technology platforms including Talos ATS and Talos Engage. You will handle enquiries, requests, queries through the Support Portal, using Intercom and Live Chat. You will provide support on the customer systems, offering appropriate response to queries and solutions. As a Customer Support Agent, you'll receive comprehensive training on our processes, products, and services. This Role Is Suited For: Individuals experienced in business to business customer service, who have strong communication skills and enjoying using lots of different systems. Being able to multitask and solve problems is essential for our Customer Support Agent. If you're seeking success, aiming to make a difference, and want to be part of a growing, and developing business where you can thrive, apply now to be our Customer Support Agent! Let's see if we're a perfect match!

Customer Support Agent

Experts Communication

Experts Communication is looking for a Customer Support Agent to join our dynamic team. The ideal candidate should have at least 1 year of experience in a call center or customer service role, with excellent communication, problem-solving, and sales skills.Salary: 40,000 - 50,000 PKR (based on skills and experience) Location: North Nazimabad, Block A, Karachi Shift: 7:00 PM &ndash; 4:00 AMNote: Freshers with good English Communication skills are encouraged to apply.Contact: +92 317 7770002 Email: hr@expertscommunication.netResponsibilitiesHandle inbound and outbound calls professionally Communicate effectively to provide information, support, and sales assistance Resolve customer inquiries and complaints efficiently Meet and exceed monthly sales and performance targets Maintain accurate records of interactions and follow-ups Ensure customer satisfaction and build strong relationshipsRequirements&#10004; Minimum 1 year of call center/customer service experience &#10004; Strong verbal &amp; written communication skills &#10004; Ability to handle objections and close sales confidently &#10004; Self-motivated, target-driven, and eager to learn &#10004; Ability to work the night shift (7:00 PM &ndash; 4:00 AM)Benefits5 working days (Saturday &amp; Sunday off) Competitive salary &amp; performance-based growth (evaluated every 4 months)Health Insurance Annual picnic &amp; dinner Monthly company-paid dinnersAnnual picnic &amp; dinnerKickstart your career with Experts Communication and grow in a professional, fast-paced environment!Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Bredwares Technologies

<div>
 
 
 About Us
 
 :
 
 
 Bredwares Technologies is a software development and e-commerce company specializing in
 
 
 e-commerce development and SaaS products. With over five years of experience, three of which were in
 
 
 stealth mode, we are now expanding our market presence and driving innovation. At Bredwares, we
 
 
 believe in hiring top talent and nurturing them into future industry leaders, providing a dynamic and
 
 
 growth-focused work environment.
 
 
 Job Description:
 
 
 We are seeking a Technical Customer Support Specialist with native-level English proficiency to provide
 
 
 outstanding technical assistance to our customers. You will be responsible for troubleshooting issues,
 
 
 guiding users, and ensuring a seamless customer experience with our e-commerce and SaaS products.
 
 
 
 
 
 
 Key Responsibilities
 
 :
 
 
 &bull; Provide expert-level technical support via phone, email, and live chat.
 
 
 &bull; Troubleshoot and resolve e-commerce-related technical issues while ensuring an excellent
 
 
 customer experience.
 
 
 &bull; Document inquiries and solutions accurately in the CRM system (HubSpot experience is a plus).
 
 
 &bull; Work closely with engineering and product teams to escalate and resolve complex issues.
 
 
 &bull; Guide customers through product installation, setup, and troubleshooting.
 
 
 &bull; Stay up to date with the latest SaaS and e-commerce product features.
 
 
 &bull; Communicate technical concepts to non-technical users in a clear, simple way.
 
 
 &bull; Provide valuable feedback to the product development team based on customer insights.
 
 
 &bull; Maintain high levels of customer satisfaction through proactive engagement.
 
 
 
 
 
 
 Requirements
 
 :
 
 
 &bull; Native-level English proficiency (written and verbal).
 
 
 &bull; 1 to 2 years of proven experience in technical customer support or a similar role.
 
 
 &bull; Strong problem-solving and troubleshooting skills.
 
 
 &bull; Ability to explain technical concepts to non-technical users.
 
 
 &bull; Excellent written and verbal communication skills.
 
 
 &bull; Ability to work independently in a fast-paced environment.
 
 
 &bull; Strong attention to detail and organizational skills.
 
 
 &bull; Experience with HubSpot is a plus
 
 
 
 
 
 
 What's in it for YOU?
 
 
 
 
 
 
 &bull; Competitive salary based on experience.
 
 
 &bull; EOBI.
 
 
 &bull; Growth opportunities in a dynamic and rapidly evolving company.
 
 
 &bull; A collaborative and innovative work environment where your input matters.
 
 
 &bull; Paid time off to maintain a healthy work-life balance.
 
 
 Work Schedule and Location:
 
 
 Shift Timings: 7:00 PM - 4:00 AM (Monday - Friday + alternate Saturdays)
 
 
 Location: CBT Towers, Executive Block, Gulberg Greens, Islamabad
 
</div>

Customer Support Agent (Technical)

WOW24-7

We are looking for a part-time Dedicated Agent to join our partner company. This role focuses on managing customer applications, collecting and processing supporting documents, and providing exceptional customer support via voice, chat, and email. The ideal candidate will be detail-oriented, organized, and skilled in multitasking.Requirements<ul><li>German C1, Arabic C1, English B1 (for internal communication only)</li><li>Experience in customer support through voice, chat, and email.</li><li>Excellent organizational and communication skills.</li><li>Ability to collect, review, and process customer documentation accurately.</li><li>Strong problem-solving skills and attention to detail.</li><li>Empathy and professionalism when handling inquiries from customers, schools, and tutors.</li></ul>Responsibilities<ul><li>Provide customer support across multiple channels: voice, chat, and email.</li><li>Managing applications by collecting supporting documents from customers and schools (via email, chat, and phone).</li><li>Conduct sales outreach by calling warm leads and finalizing contracts.</li><li>Handle pre-sales and post-sales questions.</li><li>Troubleshoot and resolve common issues.</li><li>Communicate effectively with parents, schools, tutors, and internal teams.</li><li>Handle and resolve complaints with empathy and professionalism.</li><li>Send reminders and updates as needed.</li></ul>Would be a plus<ul><li>Experience in education, admissions, or tutoring services.</li><li>Background in sales or contract handling.</li><li>Knowledge of the Kurdish language</li><li>Experience handling sensitive customer data.</li></ul>Work conditions<ul><li>Remote work.</li><li>The probation period is two months.</li><li>Schedule: 20 (twenty) hours per week - 4 (four) hours per day during European business hours, Monday through Friday.</li><li>Full Time after a few months.</li></ul>Job Type: Part-timeExpected hours: 20 per week

Customer Support Agent (Arabic/German/English)

We are looking for a part-time Dedicated Agent to join our partner company. This role focuses on managing customer applications, collecting and processing supporting documents, and providing exceptional customer support via voice, chat, and email. The ideal candidate will be detail-oriented, organized, and skilled in multitasking.Requirements<ul><li>German C1, Arabic C1, English B1 (for internal communication only), Kurdish (will be a plus).</li><li>Experience in customer support through voice, chat, and email.</li><li>Excellent organizational and communication skills.</li><li>Ability to collect, review, and process customer documentation accurately.</li><li>Strong problem-solving skills and attention to detail.</li><li>Empathy and professionalism when handling inquiries from customers, schools, and tutors.</li></ul>Responsibilities<ul><li>Provide customer support across multiple channels: voice, chat, and email.</li><li>Managing applications by collecting supporting documents from customers and schools (via email, chat, and phone).</li><li>Conduct sales outreach by calling warm leads and finalizing contracts.</li><li>Handle pre-sales and post-sales questions.</li><li>Troubleshoot and resolve common issues.</li><li>Communicate effectively with parents, schools, tutors, and internal teams.</li><li>Handle and resolve complaints with empathy and professionalism.</li><li>Send reminders and updates as needed.</li></ul>Would be a plus<ul><li>Experience in education, admissions, or tutoring services.</li><li>Background in sales or contract handling.</li><li>Knowledge of the Kurdish language</li><li>Experience handling sensitive customer data.</li></ul>Work conditions<ul><li>Remote work.</li><li>The probation period is two months.</li><li>Schedule: 20 (twenty) hours per week - 4 (four) hours per day during European business hours, Monday through Friday.</li><li>Full-time after a few months.</li></ul>Job Types: Part-time, PermanentPay: E&pound;30,000.00 - E&pound;37,000.00 per monthApplication Question(s):<ul><li>How would you assess your fluency in both spoken and written German? Have you had experience communicating with native German speakers?</li><li>Is Arabic your native language?</li><li>How would you assess your fluency in English?</li><li>Do you speak Kurdish? If yes, at what level?</li><li>This role may be structured under an independent contractor agreement. Are you open to this type of cooperation?</li><li>Regarding compensation, what salary range (gross) would you consider appropriate for this role based on your experience and qualifications?</li></ul>

Prime Security Services Limited

We are looking for a Control Room Operator / Customer Support AgentDuties and responsibilities:<ul><li>Handle incoming calls</li><li>Monitor Control Room Systems</li><li>Provide customer service when called upon to do so</li><li>Handle crises and emergencies calmly and with confidence</li><li>Ensure all safety and emergency procedures are followed</li><li>CCTV monitoring</li><li>Scheduling staff and updating the system</li><li>Collects information and data, creates and provides reports, and maintains effective communications with a wide variety of stakeholders</li><li>Performs data entry in a timely, accurate, and inclusive manner</li><li>Liaises with employees and vendors in a helpful, cordial, and proactive manner</li><li>Participates in departmental meetings as required</li><li>Communicate concerns, process improvement ideas, or other opportunities for improvement to the Supervisor</li><li>Performs other duties as required</li><li>Support other departments when required.</li></ul>Working Hours will be as per UK time. Day and Night shift patterns.Job Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>Are you flexible working day and night?</li></ul>Experience:<ul><li>customer Service: 1 year (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Control Room Operator / Customer Support Agent

Spendwisor

Position SummaryThe Promoter is responsible for representing the company&rsquo;s brand, products, and services directly to customers. This role focuses on driving awareness, generating leads, encouraging product adoption, and delivering an excellent customer experience. Promoters engage with potential customers at designated locations, explain key features and benefits, and support sales conversions.Key Responsibilities<ul><li>Actively promote the company&rsquo;s products/services at assigned locations (malls, stores, events, pop-ups, outdoor activations).</li><li>Approach customers in a professional and engaging manner to create interest and increase brand awareness.</li><li>Clearly explain product features, benefits, pricing, promotions, and usage.</li><li>Demonstrate the product (where applicable) to encourage customer interaction.</li><li>Support in generating leads, registering customers, or guiding them through the purchase process.</li><li>Maintain a clean, presentable, and compliant promotional stand or display area.</li><li>Distribute marketing materials (flyers, brochures, samples).</li><li>Report daily performance, customer feedback, issues, and sales data to the supervisor.</li><li>Ensure adherence to brand guidelines, company rules, and health &amp; safety standards.</li><li>Collaborate with sales teams to meet assigned targets.</li><li>Gather customer insights and share improvement suggestions with management.</li></ul>Qualifications &amp; Requirements<ul><li>Proven experience as a promoter, sales representative, merchandiser, or brand ambassador.</li><li>Strong Arabic communication and interpersonal skills.</li><li>Outgoing, confident, and persuasive personality.</li><li>Ability to understand product details and explain them clearly.</li><li>Presentable, energetic, and customer-oriented.</li><li>Flexibility to work weekends, evenings, and event schedules.</li></ul>Job Type: Temporary Contract length: 3 monthsPay: QAR3,500.00 - QAR4,500.00 per monthLanguage:<ul><li>Arabic (Required)</li></ul>

Customer Support & Activation Agent

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Customer Support Agent

Customer Support Agent

Customer Support Agent (Technical)

Customer Support Agent (Arabic/German/English)

Customer Support Agent (Arabic/German/English)

Control Room Operator / Customer Support Agent

Customer Support & Activation Agent