customer support agent

Debiopharm

<p><strong>Job Overview</strong><br /><br />Debiopharm is seeking a dedicated and articulate <strong>Chat Support Agent</strong> to join our growing team. This is a <strong>full-time</strong> position based in <strong>Virginia Beach, Virginia, United States</strong>. We are a forward-thinking organisation committed to delivering exceptional customer experiences. The ideal candidate will be a tech-savvy professional with a passion for helping others. In this role, you will be the first point of contact for our customers, providing timely and effective solutions via our live chat platform. The offered compensation for this role is between <strong>$25 and $35 USD per hour</strong>.<br /><br /><strong>Responsibilities</strong><br /><br />• Engage with customers in a professional and friendly manner through live chat to answer questions and resolve issues.<br />• Provide accurate, valid, and complete information by using the right methods and tools.<br />• Identify and assess customers' needs to achieve satisfaction.<br />• Troubleshoot product and service problems by clarifying the customer's complaint, determining the cause of the problem, and explaining the best solution.<br />• Keep records of customer interactions and process customer accounts.<br />• Follow communication procedures, guidelines, and policies consistently.<br />• Collaborate with other team members and departments to optimise the customer experience.<br />• Provide feedback on the efficiency of the customer service process.<br /><br /><strong>Qualifications</strong><br /><br />• Proven experience in a customer support role, preferably as a chat support agent.<br />• Exceptional written communication and interpersonal skills in English.<br />• Strong typing skills with a high degree of accuracy.<br />• Familiarity with CRM systems and practices is advantageous.<br />• Excellent problem-solving skills and the ability to think on your feet.<br />• A patient and empathetic attitude towards customers.<br />• Ability to multitask, prioritise, and manage time effectively.<br />• A minimum of a high school diploma or equivalent is required.<br /><br /><strong>Benefits</strong><br /><br />• A competitive hourly wage and regular performance reviews.<br />• Comprehensive benefits package including health, dental, and vision plans.<br />• Generous paid time off and holiday allowance.<br />• Opportunities for continuous learning and professional growth.<br />• A positive, supportive, and collaborative company culture.</p>

CHAT SUPPORT AGENT

BIOTRONIK

<p><br /><strong>Job Overview</strong><br /><br /><br /><strong>Job Title: Chat Support Agent</strong><br /><br /><strong>Company: PERRIGO</strong><br /><br /><strong>Employment Type: Full-time</strong><br /><br /><strong>Salary: $18 - $25 USD per hour</strong><br /><br /><br />At <strong>PERRIGO</strong>, we engineer trusted, life-changing therapies through our advanced active implants in Cardiac Rhythm Management, Monitoring, and Neuromodulation, while providing cutting-edge solutions in Electrophysiology. We are currently seeking a dedicated and empathetic <strong>Chat Support Agent</strong> to join our growing team. The ideal candidate will be a highly motivated individual with excellent communication skills, responsible for providing first-class support to our customers. This is a fantastic opportunity to join a mission-driven organization at the forefront of medical technology.<br /><br /><br /><strong>Responsibilities</strong><br /><br /><br />As a Chat Support Agent, you will be the first point of contact for our customers, ensuring they receive timely and effective assistance. Your key duties will include:<br /><br /><br />* Engaging with customers via live chat to answer questions, resolve issues, and provide detailed information about our products and services.<br /><br />* Maintaining a high standard of customer service, demonstrating empathy, patience, and professionalism in every interaction.<br /><br />* Troubleshooting and diagnosing customer issues, providing clear and effective solutions.<br /><br />* Accurately documenting all customer interactions and resolutions within our internal systems.<br /><br />* Escalating complex queries to senior team members or other departments as required, ensuring a seamless customer experience.<br /><br />* Staying up-to-date with BIOTRONIK's product portfolio and company updates to provide accurate information.<br /><br />* Identifying trends in customer queries and providing feedback to the wider team to help improve our products and services.<br /><br /><br /><strong>Qualifications</strong><br /><br /><br />To be successful in this role, you should possess the following skills and experience:<br /><br /><br />* Proven experience in a customer service or chat support role.<br /><br />* Exceptional written communication skills, with impeccable grammar and spelling.<br /><br />* Strong typing skills with a high degree of accuracy and attention to detail.<br /><br />* Excellent problem-solving abilities and a talent for de-escalating difficult situations.<br /><br />* The ability to work independently and manage time effectively in a remote environment.<br /><br />* Proficiency with helpdesk software and CRM systems is highly desirable.<br /><br />* A genuine interest in the healthcare or medical technology sector would be an advantage.<br /><br />* A reliable internet connection and a suitable home-office setup.<br /><br /><br /><strong>Benefits</strong><br /><br /><br />We value our employees and are pleased to offer a supportive work environment and a competitive package, which includes:<br /><br /><br />* A competitive hourly wage.<br /><br />* Comprehensive initial and ongoing training on our products and systems.<br /><br />* Opportunities for career development and progression within a global medical technology leader.<br /><br />* A supportive and collaborative remote team culture.<br /><br />* The chance to be part of a mission-driven organization dedicated to improving and saving lives.<br /> </p>

Chat Support Agent

Silotech Group, Inc

<p></p><div><p><b>Overview:</b></p><p>
Silotech Group is seeking a Tier 1 Call Center Agent to join our high-impact team supporting the Air Force's Joint Cyber Command and Control (JCC2) program. This on-site role is essential to our mission of providing timely, effective, and courteous technical support across unclassified and classified network environments. The successful candidate will be the first point of contact for end users, handling inquiries via phone, email, and chat, and resolving or escalating issues using the government&rsquo;s ServiceNow ITSM platform.</p><h3 class="jobSectionHeader"><b>
Location:</b></h3><ul><li>
San Antonio, TX (100% onsite)</li></ul><h3 class="jobSectionHeader"><b>
Clearance Requirements:</b></h3><ul><li>
Active TS/SCI clearance is required.</li></ul><h3 class="jobSectionHeader"><b>
Essential Roles and Responsibilities:</b></h3><p>
As a Tier 1 Call Center Agent, you will provide direct end-user support for technical and access issues, ensuring a high standard of customer service and prompt problem resolution. Responsibilities include:</p><p><b>
Key Responsibilities:</b></p><ul><li><b>
User Support &amp; Issue Resolution</b>: Handle inbound and outbound calls, emails, and chat support. Identify customer issues, provide first-contact resolution where possible, and escalate unresolved incidents in accordance with documented procedures.</li><li><b>
Knowledge Base Use</b>: Leverage knowledge articles and the Tier 0 self-service portal to assist users efficiently. Collaborate with other tiers to maintain and improve the knowledge base.</li><li><b>
ServiceNow Ticketing</b>: Log, manage, and close tickets accurately in the ServiceNow ITSM system. Ensure that each interaction is documented for historical and reporting purposes.</li><li><b>
Escalation and Coordination</b>: Assess the complexity of issues, route tickets to Tier 2 or higher as needed, and provide all necessary context to ensure seamless resolution.</li><li><b>
Daily Operations Monitoring</b>: Participate in daily status checks of applications and system availability across all enclaves (NIPR, SIPR, JWICS).</li><li><b>
Outage Response</b>: Participate in the recall schedule and support after-hours outages as required by program standards.</li><li><b>
Collaboration</b>: Work closely with infrastructure teams, application developers, cybersecurity staff, and government leads to ensure user satisfaction and system performance.</li></ul><h3 class="jobSectionHeader"><b>
Qualifications</b></h3><p><b>
Education:</b></p><ul><li>
Associate degree in a relevant technical field <b>or</b></li><li>
At least 2 years of experience in a technical help desk or IT support role.</li></ul><p><b>
Experience:</b></p><ul><li>
Familiarity with IT Service Management tools such as <b>ServiceNow</b>, Jira Service Management, or BMC Remedy.</li><li>
Basic understanding of general networking concepts, user account management, and common enterprise software.</li></ul><p><b>
Certifications:</b></p><ul><li>
CompTIA Sec+</li></ul><h3 class="jobSectionHeader"><b>
Preferred Skills</b></h3><ul><li>
Strong attention to detail and problem-solving abilities.</li><li>
Excellent technical documentation skills.</li><li>
Ability to work effectively within Agile development environments.</li></ul><h3 class="jobSectionHeader"><b>
Other Skills</b></h3><ul><li>
Strong analytical and communication skills.</li><li>
Commitment to delivering high-quality results on schedule.</li></ul><p><i><br>
Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities</i>.</p></div><p></p>

Tier 1 Call Center Agent

Careersmountsinai

<p class="isSelectedEnd">We are seeking a professional and customer-focused <strong>Live Chat Support Agent</strong> to deliver exceptional online customer support. The ideal candidate is an excellent communicator with strong problem-solving skills who can manage multiple conversations while maintaining a high standard of service. You will play a key role in ensuring a seamless customer experience by providing accurate information, resolving inquiries efficiently, and representing our brand with professionalism.</p><h2>Key Responsibilities</h2><ul><li>Respond to customer inquiries through live chat in a timely, accurate, and professional manner.</li><li>Assist customers with product information, account-related questions, order status, billing inquiries, and general support.</li><li>Resolve customer concerns by identifying solutions and following established service procedures.</li><li>Escalate technical or complex issues to the appropriate internal teams while ensuring timely follow-up.</li><li>Maintain accurate documentation of customer interactions within the CRM system.</li><li>Achieve and maintain key performance metrics, including response time, resolution rate, customer satisfaction, and quality standards.</li><li>Identify recurring customer issues and communicate improvement opportunities to management.</li><li>Stay informed about company products, services, policies, and updates to provide accurate guidance.</li></ul><h2>Qualifications</h2><ul><li>Previous experience in live chat, customer support, customer service, or a similar client-facing role.</li><li>Excellent written communication skills with strong grammar, spelling, and attention to detail.</li><li>Ability to multitask and manage multiple customer conversations simultaneously.</li><li>Strong analytical and problem-solving abilities.</li><li>Comfortable working with CRM platforms, live chat software, and other customer support tools.</li><li>Proficient in Microsoft Office or Google Workspace.</li><li>Ability to work independently while contributing effectively within a collaborative team environment.</li></ul><h2>Preferred Qualifications</h2><ul><li>Experience with platforms such as Zendesk, Intercom, Freshdesk, LiveChat, or similar customer service software.</li><li>Experience in e-commerce, SaaS, fintech, healthcare, or other customer-centric industries.</li><li>Familiarity with KPIs such as First Response Time (FRT), Customer Satisfaction (CSAT), Average Handling Time (AHT), and First Contact Resolution (FCR).</li></ul><h2>What We Offer</h2><ul><li>Competitive compensation package.</li><li>Professional development and ongoing training.</li><li>Career advancement opportunities within a growing organization.</li><li>Collaborative, inclusive, and performance-driven work environment.</li><li>Recognition and rewards for outstanding performance.</li></ul><h2>Who You Are</h2><p>You are customer-focused, detail-oriented, and thrive in a fast-paced environment. You communicate clearly, remain composed under pressure, and are committed to delivering exceptional service with every customer interaction. If you're passionate about creating positive customer experiences and continuously improving your skills, we'd like to hear from you.</p>

Live Chat Agent

Tabby

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
The Social Media Customer Support Agent is responsible for delivering exceptional customer support across Tabby&rsquo;s official social media channels. The role requires timely, accurate, and empathetic engagement while protecting customer information, maintaining Tabby&rsquo;s brand voice, and ensuring compliance with internal policies and financial regulations.</div><br>
<h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><br>
<ul>
<li>
Respond to customer inquiries across X, Instagram, Facebook, TikTok, and LinkedIn.</li>
<li>Resolve customer issues within agreed SLAs.</li>
<li>Move public conversations to Direct Messages whenever account verification is required.</li>
<li>Educate customers about Tabby products, repayments, refunds, disputes, and account management.</li>
<li>Escalate complex cases while maintaining ownership until resolution.</li>
<li>Maintain Tabby&rsquo;s tone of voice and protect the company's public reputation.</li>
<li>Follow verification, security, and compliance procedures.</li>
<li>Document cases accurately using CRM and support tools.</li>
<li>Collaborate with QA, WFM, Product, Risk, Collections, and Marketing teams.</li>
<li>Participate in coaching sessions and continuous improvement initiatives.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
Skills, Knowledge &amp; Expertise</b></h3><br>
<ul>
<li>
Bachelor's degree or equivalent experience.</li>
<li>Excellent written Arabic and English.</li>
<li>Customer service or social media support experience preferred.</li>
<li>Strong written communication and problem-solving skills.</li>
<li>Ability to work rotational shifts, weekends, and public holidays.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
About Tabby</b></h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money.<br>
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The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.<br>
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Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region.<br>
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Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

Social Media Specialist

Enterprise Mobility

<div><h3 class="jobSectionHeader"><b>Overview</b></h3><div>
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.</div><div></div><div><br>
Enterprise Mobility has an exciting opportunity for a Customer Service Agent. The Customer Service Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Responsible for greeting and fulfilling club member needs in a friendly efficient environment as they relate to the Emerald Aisle rental process. Provide member with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Create and maintain a friendly, efficient environment for all customers. Assist in making all transactions quick and efficient.</div><div></div><div><br>
The pay for this position starts at $19.00 / hour.</div><div></div><div><br>
This position is located at our Bakersfield Airport location at 3701 Wings Way STE 209, Bakersfield, CA 93308</div><div></div><div><br>
We offer a robust Benefits Package including, but not limited to:</div><ul><li>
Paid time off</li><li>
Employee discount</li><li>
Retirement savings plan including 401k with matching profit sharing</li><li>
Health Insurance</li><li>
Life Insurance</li><li>
Dental Insurance</li><li>
Vision Insurance</li><li>
Training and development</li></ul><div>
The schedule available:</div><div><div><div><ul><li>
Sunday: 2pm - 10:30pm</li><li>
Monday: 2pm - 10:30pm</li><li>
Tuesday: Off</li><li>
Wednesday: Off</li><li>
Thursday:2pm - 10:30pm</li><li>
Friday:11am - 7:30pm / 2pm - 10:30pm</li><li>
Saturday: 11am - 7:30pm / 2pm - 10:30pm</li></ul><div>
Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.</div><div><br>
</div><div>Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $38 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.</div></div></div></div><h3 class="jobSectionHeader"><b>
Responsibilities</b></h3><div><div>
We are hiring now for immediate openings. Responsibilities include:</div><ul><li>
Greets and answers customer questions and provides assistance based on each customer&rsquo;s needs and requests, by brand. In some locations, which offer both brands, this job responsibility requires keen understanding of the differences between products and services offered by both.</li><li>
Identifies and attends to the customer by name, verifies rental agreement and reservation</li><li>
Ensures a pleasant, smooth and efficient handling of the rental for each customer by assisting in the exchange and return vehicle processes</li><li>
Works on behalf of the customer and the company to resolve issues in a fair and equitable manner to ensure continued customer loyalty</li><li>
Makes eye contact and greets all customers; thanks each customer at the conclusion of their transaction</li><li>
Provides all customers with undivided attention while assisting them</li><li>
Prepares all rental and return documents accurately and completely</li><li>
Offers all customers assistance with directions, maps, local area information and appropriate service information</li><li>
Reviews rental parameters with all customers to ensure a complete understanding of our rates and service charges</li><li>
Ensures that the return date and time on the rental agreement is accurate</li><li>
Reviews all charges at the time of vehicle return</li><li>
Prepares the Rental Agreement Folder with all required information</li><li>
Answers the telephone in a friendly, helpful and prompt manner</li><li>
Maintains the appearance of the rental counters and customer areas to present a neat and orderly image</li><li>
Ensures that the counter is stocked with appropriate supplies to provide smooth and effective counter service, and maintains work area in a safe and clean condition</li><li>
Assists customers within the queue to minimize any wait time and provide the most efficient service possible</li><li>
Seek to improve job performance through self-assessment, skill development, training and goal setting</li><li>
Maintain a regular and reliable level of attendance and punctuality</li><li>
Perform miscellaneous job-related duties as assigned</li></ul><div></div><div><i><br>
Equal Opportunity Employer/Disability/Veterans</i></div></div><h3 class="jobSectionHeader"><b>
Qualifications</b></h3><ul><li><div>
Must be at least 18 years of age</div></li><li>
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future</li><li><div>
Must have a minimum of 2 years experience handling customer service responsibilities</div></li><li><div>
A minimum of basic level experience and understanding of a PC and Microsoft Office Products required</div></li><li>
The ability to operate a motor vehicle is an essential function of this position. Applicants must have a valid, unrestricted driver's license</li><li><div>
Must be able to understand, read, write, and speak English</div></li></ul><div><i>
We will consider qualified applicants with criminal histories as required by, and consistent with, applicable law.</i></div></div>

Customer Service Agent - Bakersfield Airport BFL

ALASKA AIRLINES PILOTS CHARITABLE FUND

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  Company
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 Alaska Airlines
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 <strong>
  The Team
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 Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you&rsquo;ll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places.
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  Role Summary
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 </strong>
 The role of the Customer Service Agent is to create an airline that people love. This is accomplished by engaging guests with care and creating remarkable experiences while assisting with travel needs. As a member of the customer service team at Alaska Airlines, you will respond to guest inquiries and perform various tasks in the lobby check-in, gate, and baggage areas. This is an individual contributor role and a union represented position.
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  Key Duties
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   Greet and assist guests with travel needs (e.g., answering questions, checking-in guests, boarding flights) in a fast-paced environment.
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   Perform iPad, computer, and paperwork tasks.
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   Perform boarding and gate duties (e.g., drive jetbridge for loading and unloading, make gate announcements, assign seats, rebook guests that miss flights, and assist guests with disabilities including pushing wheelchairs).
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   Assist and de-escalate upset guests to provide a positive travel experience.
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   Assist guests whose bags are missing or damaged (e.g., take baggage claims, provide options for repair or replacement, and help locate missing bags).
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   At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction.
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  Additional Details
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 Must have an Enhanced ID/Driver's license or valid Passport at time of hire.
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 Our tattoo policy for this role is the following: No visible tattoos on face, front of neck, or chest. One tattoo the size of a quarter or smaller allowed per hand. Tattoos in other areas cannot be larger than a credit card or offensive. Employees can have one tattoo per arm/leg/foot/back of neck/behind each ear. Tattoos on the back of neck and behind the ears are only permitted if they&rsquo;re not visible when looking directly at a person. Tattoos may only be covered with a uniform piece or approved jewelry/watch (covering with makeup is not allowed).
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 <strong>
  Day in the Life
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 To tell you more about the role, challenges, and rewards of being an Alaska Customer Service Agent here are some of our incredible Alaska employees. Click the play button on the video below to get started.
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 If you are unable to view the video, click this link:https://alaskahorizoncareers.com/ascsa.
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  Job-Specific Experience, Education &amp; Skills
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 <strong>
  Required
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   A minimum of 6 months of customer service or community service experience.
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   Possess exceptional interpersonal and communication skills (e.g., verbal, written, listening).
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   Must be able to approach guests as they walk through the door with a smile and greeting.
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   Typing speed of at least 25 WPM.
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   Ability to consistently lift 50 lbs.
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   Must be able to push/pull 50 lbs.
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   Must be able to bend, stoop, squat, reach, and grasp.
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   Flexibility to work varied shifts at any time in 24-hour period (e.g., weekends, holidays).
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   Ability to participate in paid training for eight (8) consecutive days.
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   Ability to learn and use an iPad and computerized check-in system.
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   Ability to adapt to performing work according to set procedures.
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   Ability to anticipate needs of others in a fast-paced environment.
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   Ability to be flexible and able to adapt to change in a fast-paced work environment.
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   Ability to work with large diverse groups of people.
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   Must have an Enhanced ID/Driver's license (REAL ID), or valid Passport, or be able to supply compliant document(s) to obtain a SIDA badge through the Port of Seattle at time of hire.
  </li>
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   Ability to communicate in English.
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   High school diploma or equivalent.
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   Minimum age of 18.
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   Must be authorized to work in the U.S.
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  Job-Specific Leadership Expectations
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 Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.
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  Starting Rate
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 USD $20.58/Hr.
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  Total Rewards
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  Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.
  <br/>
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   Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines &amp; Horizon Air
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   Comprehensive well-being programs including medical, dental and vision benefits
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   Generous 401k match program
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   Annual bonus plans
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   Generous holiday and paid time off
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  </li>
 </ul>
 For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.
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  Airport SIDA Badge Requirements
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 Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated.
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  Regulatory Information
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 <strong>
  Equal Employment Opportunity Policy Statement
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 It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.
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 We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.
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 We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (&ldquo;Section 503&rdquo;) and the Vietnam Era Veteran&rsquo;s Readjustment Assistance Act of 1974 (&ldquo;VEVRAA&rdquo;). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.
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  To Implement This Policy, We Will
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   Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories;
  </li>
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   Ensure that employment decisions are based only on valid job requirements; and
  </li>
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   Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.
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  </li>
 </ul>
 Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA.
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  Government Contractor &amp; Department of Transportation (DOT) Regulations
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 Alaska Airlines, Hawaiian Airlines &amp; Horizon Air are regulated by the Department of Transportation (DOT &ndash; regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn.
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  Apply by 7:00 PM Pacific Time on
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 8/4/2026
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  FLSA Status
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 Non-Exempt
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  Employment Type
 </strong>
 Full-Time
 <br/>
 <br/>
 <strong>
  Regular/Temporary
 </strong>
 Regular
 <br/>
 <br/>
 <strong>
  Location
 </strong>
 Seattle - Airport
 <br/>
 <br/>
 Software Powered by ICIMS
 <br/>
 <br/>
 <strong>
  Job Locations
 </strong>
 <em>
  USA-WA-Seattle
  <br/>
  <br/>
 </em>
 <strong>
  Requisition ID
 </strong>
 <em>
  2026-20147
  <br/>
  <br/>
 </em>
 <strong>
  Category
 </strong>
 <em>
  Airports &amp; Warehouse
  <br/>
  <br/>
 </em>
 Apply Now
</div>


Customer Service Agent - SEA

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