customer service representative Jobs in Dubai United Arab Emirates

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administrative assistant

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admin assistant

customer support assistant

LUXOFT

We are seeking a highly organized and proactive Virtual Assistant to support day-to-day operations, manage communications, and keep projects on track. The ideal candidate is detail-oriented, dependable, and comfortable managing multiple tasks while maintaining strict timelines.
Key Responsibilities:
Manage and organize email inboxes, prioritize messages, and respond on behalf of the executive when appropriate.
Maintain and manage calendars, including scheduling meetings, appointments, and reminders.
Assist in planning, coordinating, and tracking projects to ensure deadlines are met.
Track action items, follow-ups, and deliverables to ensure nothing falls through the cracks.
Qualifications:
Proven experience as a Virtual Assistant or in a similar administrative role.
Excellent organizational and time-management skills.
Strong written and verbal communication skills.
Proficiency with email platforms (Gmail, Outlook), calendar tools (Google Calendar, Outlook), and project management tools (Asana, Trello, or similar).
Ability to prioritize tasks and work independently with minimal supervision.
Tech-savvy and quick to learn new software and systems.
Preferred Attributes:
Detail-oriented and highly organized.
Proactive problem solver who anticipates needs.
Reliable, professional, and adaptable to changing priorities.

Experienced Virtual Assistant Needed for Ongoing Support

Resumecampus

Overview We are looking for a dedicated and customer-focused Customer Support Officer to join our team. The ideal candidate will be responsible for assisting customers with their inquiries, resolving issues, and ensuring a positive customer experience. Responsibilities <ol><li>Customer Assistance: Provide prompt and courteous assistance to customers via phone, email, and chat, addressing their inquiries, concerns, and requests.</li><li>Issue Resolution: Effectively resolve customer issues, complaints, or product-related problems while adhering to company policies and procedures.</li><li>Product Knowledge: Develop and maintain a deep understanding of our products/services to provide accurate information and advice to customers.</li><li>Documentation: Maintain accurate and detailed records of customer interactions, including the nature of the inquiry and the resolution provided.</li><li>Feedback Handling: Collect and document customer feedback and suggestions, sharing this valuable information with relevant departments to improve products and services.</li><li>Quality Assurance: Ensure the quality of service meets or exceeds company standards by adhering to established support processes and guidelines.</li><li>Team Collaboration: Collaborate with other customer support team members and departments to resolve complex issues and share best practices.</li><li>Training: Stay up-to-date with product knowledge and customer support best practices through regular training sessions and resources.</li></ol> Qualifications <ul><li>High school diploma or equivalent (Bachelor's degree in a related field is a plus).</li><li>Previous experience in a customer support role is preferred but not mandatory.</li><li>Excellent communication skills, both written and verbal.</li><li>Empathetic and patient approach to handling customer inquiries and complaints.</li><li>Strong problem-solving skills and the ability to think on your feet.</li><li>Proficiency in using customer support software and tools.</li><li>Ability to work well in a team and adapt to a fast-paced environment.</li><li>Strong attention to detail and organization.</li></ul> Benefits <ul><li>Competitive salary.</li><li>Health and dental insurance.</li><li>Professional development opportunities.</li><li>Friendly and collaborative work environment.</li><li>Opportunities for career growth within the company.</li></ul> How to Apply If you are a dedicated and customer-oriented individual ready to contribute to our mission of providing exceptional customer support, please submit your resume and a cover letter explaining why you are the right fit for this role.

Customer Support Officer

Confidential Company

Key Responsibilities:<ul><li>Handle inbound and outbound calls and respond to emails or online inquiries.</li><li>Communicate clearly in both Arabic and English.</li><li>Listen with empathy and provide accurate, timely solutions.</li><li>Document all customer interactions in CRM systems.</li><li>Support Customer Experience (CX) programs, surveys, and service feedback.</li><li>Collaborate with internal teams to improve service quality.</li></ul>

Customer Support Agent (Arabic and English Mandatory)

QIC UAE

UAE Nationals onlyStudents, fresh graduates, or job seekersComputer literate and proficient in MS OfficeStrong communication and customer service skillsPunctual and committed

Customer Support Associate

MMI - Maritime and Mercantile International

About Us Emirates Leisure Retail (ELR) and Maritime & Mercantile International (MMI) are subsidiaries of the Emirates Group, committed to excellence in the food and beverage industries. ELR operates a diverse portfolio of over 300+ food and beverage outlets across the globe, featuring internationally acclaimed brands like Costa Coffee UAE and Pret A Manger. MMI specializes in the distribution and retail of beverages, leveraging its expansive network to deliver world-class service and products. Together, ELR and MMI embody our businesses dedication to innovation, quality, and exceptional customer experiences. What's the purpose of this role To provide exceptional customer service by assisting shoppers, providing product information, replenishing stock, handling transactions, and maintaining a clean and organized environment ensuring a high standard of customer satisfaction and contributing to overall sales performance. What you'll be doing <ul><li>Create a welcoming atmosphere for customers, assist with product inquiries and provide recommendations to enhance the shopping experience.</li><li>Promote products and upsell when appropriate to help meet store sales targets.</li><li>Replenish shelves, organize displays and ensure products are correctly priced and labelled.</li><li>Maintain a tidy, safe and welcoming environment by regularly cleaning and organizing the store.</li><li>Assist in stock counts & inventory and help with receiving and unpacking new stock.</li><li>Attend training sessions to expand your product knowledge and skills, supporting both your personal development and the store's growth.</li><li>Collaborate with your teammates to ensure smooth store operations and success.</li></ul> What we are looking for <ul><li>Must have experience in cash handling & POS system</li><li>High School Diploma or Equivalent</li><li>1-2 years' experience in retail or customer service</li><li>Ability to handle customer complaints and work under pressure</li><li>Merchandising and visual display skills may be a plus</li><li>Must be physically fit and capable of lifting and moving heavy boxes as part of daily operations.</li></ul> What makes you a great fit <ul><li>Enthusiastic and reliable individuals, eager to contribute to a supportive work environment.</li><li>Excellent communication skills and a passion for exceptional customer service.</li><li>Proactive, organised, and eager to contribute to driving store sales.</li><li>Value teamwork and dedicated to creating a positive and supportive workplace.</li><li>Ability to work on a flexible hour, including evenings, weekends, & holidays.</li></ul> Why Join Us By joining our team, we believe in more than just great food and service - we believe in great people. Whether you're just starting out or looking to build a career in hospitality, we offer a welcoming environment where you can learn, grow, and be part of a team that values Honesty, Excellence, Respect and Opportunity. If you're ready to be part of something exciting - where every day brings new experience, we'd love to hear from you! Apply now and take the first step in your journey with us. How to apply Click the Apply button above

Customer Service Assistant

MMI - Maritime and Merca...

About Us:Emirates Leisure Retail (ELR) and Maritime &amp; Mercantile International (MMI) are subsidiaries of the Emirates Group, committed to excellence in the food and beverage industries. ELR operates a diverse portfolio of over 300+ food and beverage outlets across the globe, featuring internationally acclaimed brands like Costa Coffee UAE and Pret A Manger. MMI specializes in the distribution and retail of beverages, leveraging its expansive network to deliver world-class service and products. Together, ELR and MMI embody our businesses dedication to innovation, quality, and exceptional customer experiences.What s the purpose of this role:To provide exceptional customer service by assisting shoppers, providing product information, replenishing stock, handling transactions, and maintaining a clean and organized environment ensuring a high standard of customer satisfaction and contributing to overall sales performance.What will you be doing:Create a welcoming atmosphere for customers, assist with product inquiries and provide recommendations to enhance the shopping experience.Promote products and upsell when appropriate to help meet store sales targets.Replenish shelves, organize displays and ensure products are correctly priced and labelled.Maintain a tidy, safe and welcoming environment by regularly cleaning and organizing the store.Assist in stock counts &amp; inventory and help with receiving and unpacking new stock.Attend training sessions to expand your product knowledge and skills, supporting both your personal development and the store s growth.Collaborate with your teammates to ensure smooth store operations and success.What we are looking for:Must have experience in cash handling &amp; POS systemHigh School Diploma or Equivalent1-2 years  experience in retail or customer serviceAbility to handle customer complaints and work under pressureMerchandising and visual display skills may be a plusMust be physically fit and capable of lifting and moving heavy boxes as part of daily operations.What makes you a great fit:Enthusiastic and reliable individuals, eager to contribute to a supportive work environment.Excellent communication skills and a passion for exceptional customer service.Proactive, organised, and eager to contribute to driving store sales.Value teamwork and dedicated to creating a positive and supportive workplace.Ability to work on a flexible hour, including evenings, weekends, &amp; holidays.Why Join Us:By joining our team, we believe in more than just great food and service   we believe in great people. Whether you re just starting out or looking to build a career in hospitality, we offer a welcoming environment where you can learn, grow, and be part of a team that value, Honesty, Excellence, Respect and Opportunity. If you re ready to be part of something exciting   where every day brings new experience, we d love to hear from you! Apply now and take the first step in your journey with us.How to applyClick the Apply button above

Greenfix Property Care

Responsibilities
<ul>
<li>Provide service through toll-free email, live chat, and social media channels</li>
<li>Conduct outbound surveys to assess Sales and After Sales satisfaction</li>
<li>Generate sales leads through customer interactions</li>
<li>Register customer details and complaints for follow-up and resolution</li>
<li>Schedule and coordinate service appointments with the Service Department</li>
<li>Apply training to enhance communication and presentation skills</li>
<li>Handle inbound and outbound interactions using Genesys Contact Center System</li>
<li>Save and qualify customer profiles and calls in the Genesys system</li>
<li>Access service history and status via Oracle Application to inform customers</li>
</ul>

Customer Support & Services Junior Officer

Explore 10000+ Customer support assistant in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.

10000 customer support assistant jobs IN Dubai United Arab Emirates

Experienced Virtual Assistant Needed for Ongoing Support

Customer Support Officer

Customer Support Agent (Arabic and English Mandatory)

Customer Support Associate

Customer Service Assistant

Customer Service Assistant

Customer Support & Services Junior Officer