customer support assistant

Slash International

Slash International is on the hunt for Customer Support Executives, Are you a fresh face or experienced with good communication &amp; problem-solving skills?Well, guess what, Slash International wants you! This is a permanent opportunity for individuals ready to grow within a fast-paced, multi-national environment.Position Overview:As a Customer Support Executive, your role will involve handling inbound calls, managing bookings, resolving customer queries, and delivering proactive customer service in a UK-based campaign.This is a non-sales role with no targets and a fixed monthly salary that grows over time.Choose Your Own Shift: Morning: 07 AM &ndash; 04 PM Afternoon: 12 PM &ndash; 9 PM Evening: 5 PM &ndash; 2 AM Night: 12 AM &ndash; 9 AMWhat You&rsquo;ll Do:Be the friendly voice that handles inbound calls Manage bookings Solve customer Queries Keep things cool, calm, and professionalWhat&rsquo;s in It for You:Fixed monthly salary: Rs. 35,000 &ndash; 40,000 Overtime = Paid Annual salary boost of Rs. 12,000 Rapid growth 1-month paid training Work with a multinational team full of fun people Permanent positionWhat We&rsquo;re Looking For:Fluent English speakers Friendly and confident communicators Call-handling champs Graduates preferred Bonus points if you&rsquo;ve worked in an international call centre before!Location: Naqvi Naqsh, Stadium Rd, Chandni Chowk (New Town), Karachi Link: Map: https://maps.app.goo.gl/7mRu9DVzEsEmP2xX6Contact: WhatsApp: +92 340 2424569If you&rsquo;ve got the skills and the energy, so hit that applybutton and come. Let's Slash the boring customer support with fun!Job Types: Full-time, FresherPay: Rs35,000.00 - Rs40,000.00 per monthAbility to commute/relocate:<ul><li>Karachi Gulshan-E-Iqbal: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>Rate your Spoken English Skills between 1-5.</li><li>Which shift do you prefer? (Timings)</li></ul>Education:<ul><li>Intermediate (Required)</li></ul>Language:<ul><li>Fluent English (Required)</li></ul>Work Location: In person

Customer Support Executive

TrackPad

Job Title: Female Customer Support Care Representative (WhatsApp Account Manager) Location: Onsite &ndash; Karachi (Gulshan-e-Jamal) Employment Type: Full TimeWorking Schedule:<ul><li>Day Shift: 10:00 AM &ndash; 6:00 PM</li></ul>About TrackpadTrackpad Business Services is a growing e-commerce solutions and consultancy company. We provide end-to-end services including Amazon account or Shopify account management, marketplace support, logistics, digital marketing, and business development. Our mission is to help businesses expand globally with smarter tools, professional support, and efficient service structures.About the RoleWe are hiring a dedicated Female Customer Support Care Representative to manage customer interactions through our WhatsApp Business account. During the first 1&ndash;2 months, you will receive complete training .Key Responsibilities<ul><li>Handle and respond to all customer messages via WhatsApp Business</li><li>Provide accurate product information, pricing, and order support</li><li>Follow up with leads to help convert inquiries into sales</li><li>Maintain detailed customer records and ensure timely reporting</li><li>Coordinate with internal teams for issue resolution</li><li>Maintain a positive and professional brand image in all communications</li></ul>Requirements<ul><li>Female candidates only</li><li>6 months to 1 year experience in customer support or online chat handling preferred</li><li>Better written communication skills in Urdu or English</li><li>Tech-savvy, good typing speed, and multitasking ability</li><li>Must be punctual, customer-focused, and solution-oriented</li><li>Familiarity with WhatsApp Business tools will be an advantage</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Salary will be given during the training period as well</li><li>Growth-oriented and professional work environment</li><li>Opportunities to learn and build a long-term career in customer support</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

Female Customer Support Care Representative (WhatsApp Account Manager)

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 At EY, we&rsquo;re all in to shape your future with confidence.
 
 
 We&rsquo;ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
 
 
 Join EY and help to build a better working world.
 
 
 
 The opportunity
 
 
 
 As an Account Support Associate (ASA), you&rsquo;ll be a key member of our Business Support Services (BSS) team . The ASA program supports a wide range of service lines (Assurance, Consulting, Tax, Strategy and Transactions), making this a great place to gain exposure to new skills and progress your career. You will work directly with high-level client-serving professionals (partners/principals, executive directors, senior managers and managers) to drive project management and engagement coordination for EY&rsquo;s key account client-serving teams. You will drive efficiencies for the account teams and reduce time to provide services to clients, with a focus on maintaining the applicable professional standards.
 
 
 
 Your Key Responsibilities
 
 
 
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 Manage stakeholder expectations, project plans and communications, and provide status updates as needed to continuously advance service delivery
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 Act as the knowledge manager for the engagement team, managing internal databases and/or portals designed to facilitate global team communications and coordination of go-to-market strategy
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 Take complete ownership of engagement economics (e.g., hours/budgets/estimates to complete, fees, billings, Work in Process spreadsheets), proactively collaborating with relevant team members to resolve any issues that arise
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 Collaborate with the account team, business development and resource management teams to achieve team goals
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 Coordinate risk management processes, such as engagement letters, client continuance, independence, family tree, preapproval and other regulatory requirements
 
 
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 </ul>
 
 Skills And Attributes For Success
 
 
 
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 Minimum of 1&ndash;2 years of experience in account or project management, customer service, or a related support role
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 A degree in Business Administration, Marketing, Communication, or a related field is preferred
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 Proficiency in Microsoft Office Suite
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 Excellent verbal and written communication skills to interact effectively with clients and team members
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 Strong analytical and problem-solving abilities to address challenges proactively
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 High attention to detail with the ability to manage multiple tasks accurately
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 Strong organizational and time management skills to handle a high volume of work efficiently
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 Client-focused mindset with a commitment to delivering exceptional service and building long-term relationships
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 Collaborative team player with the ability to work effectively in a team environment
 
 
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 </ul>
 
 What We Offer
 
 
 
 At EY, we&rsquo;ll develop you with future-focused skills and equip you with world-class experiences. We&rsquo;ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.
 
 
 Are you ready to shape your future with confidence? Apply today.
 
 
 To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need.
 
 
 
 EY
 
 |
 
 Building a better working world
 
 
 
 EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
 
 
 Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
 
 
 EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
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Account Support Associate - Rapid Innovation - Karachi

Accounting Bookeepers

Job Summary We are seeking a competent and reliable IT Officer to manage and support the IT operations of both our Software House and Finance Firm. This role requires hands-on technical expertise to ensure smooth system operations, secure data management, and uninterrupted IT support across both business units.Key Responsibilities -Manage and maintain IT infrastructure for both the Software and Finance firms -Provide day-to-day IT support to employees across departments -Install, configure, and maintain hardware, software, and network systems -Ensure system security, data protection, and regular backups-Manage user accounts, email systems, and access controls-Monitor network performance and troubleshoot technical issues -Coordinate with external vendors and service providers when required -Maintain IT documentation, asset records, and standard operating proceduresRequirements -Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field -2&ndash;4 years of relevant IT support or system administration experience -Strong knowledge of Windows OS, networking, and system troubleshooting -Understanding of data security, backups, and basic cybersecurity practices -Ability to manage IT needs for multiple business units -Strong problem-solving and communication skills Preferred Skills -Experience supporting ERP, accounting, or financial systems -Familiarity with cloud platforms (Microsoft 365, Google Workspace, etc.) -Exposure to software development environments is a plusWhat We Offer Competitive salary and benefits Opportunity to work across diverse business operations Professional growth in a dynamic environmentJob Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

IT Support Assistant

Shahenshah Accountants & Consultants

Job DescriptionWe are looking for a confident, well-spoken, and professional Client Support Officer to manage communication between clients and our company. The ideal candidate should be skilled in handling client inquiries, coordinating documentation, and ensuring a smooth and positive client experience throughout the business setup process in the UAE. This role requires someone who is organized, proactive, and capable of managing multiple tasks in a fast-paced environment while maintaining high-quality service standards.Requirements<ul><li>Age: 30 &ndash; 35 years</li><li>Education: O/A Levels with a minimum Bachelor&rsquo;s degree (required)</li><li>Experience: Minimum 2 years of experience in Public Relations, Client Relations, or Communication roles</li><li>Industry Preference: Candidates with experience in UAE-based firms, BPO industry, or UK/USA-based organizations will be preferred</li><li>Additional Advantage: Call center experience will be considered a strong plus</li></ul>Key Responsibilities<ul><li>Handle all incoming client inquiries related to UAE business setup and government services.</li><li>Provide guidance and support to clients regarding:</li><li>Company formation</li><li>Tax registration</li><li>Visa processing</li><li>Bank account opening</li><li>Legal documentation and compliance</li><li>Prepare, review, and submit required documentation through relevant government portals.</li><li>Maintain professional, accurate, and timely communication with clients throughout the service cycle.</li><li>Stay updated on UAE business regulations, Freezone policies, immigration laws, and compliance requirements.</li><li>Maintain confidentiality, accuracy, and efficiency in all documentation and client communications.</li><li>Coordinate with internal teams to ensure smooth onboarding and timely service delivery.</li></ul>Skills Required<ul><li>Strong verbal and written communication skills</li><li>Excellent interpersonal and client-handling abilities</li><li>Professional appearance and conduct</li><li>Strong organizational and multitasking capabilities</li><li>Ability to work efficiently in a fast-paced, performance-driven environment</li></ul>Job Type: Full-timeWork Location: In person

Client Support Officer

Causeway International

Business Development AssistantLocation: Sharah-e-Faisal, Karachi (Near Nursery)We are seeking a self-motivated Business Development Assistant professional to support our growing pharmaceutical raw materials business. The ideal candidate will assist in supplier sourcing, client coordination, and compliance-related activities, while gaining hands-on exposure to the pharmaceutical supply chain.Key Responsibilities<ul><li>Market Research: Identify and evaluate potential suppliers and manufacturers of pharmaceutical raw materials.</li><li>Supplier Relations: Establish and maintain strong relationships with suppliers to ensure quality, reliability, and timely delivery.</li><li>Client Coordination: Coordinate with pharmaceutical companies to understand their raw material requirements and technical specifications.</li><li>Quality &amp; Compliance Support: Ensure supplied materials meet customer quality standards and applicable regulatory requirements.</li><li>Documentation Management: Coordinate and maintain documentation related to contracts, shipping and regulatory compliance.</li><li>Negotiation Support: Assist in negotiating pricing, supply terms, and delivery schedules with suppliers.</li><li>Regulatory Compliance: Support compliance with industry regulations, guidelines, and standard operating procedures.</li><li>Market Intelligence: Monitor market trends, pricing movements, and regulatory updates within the pharmaceutical industry.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Pharmaceutical Sciences (Pharm-D), Chemistry, Business, or a related discipline.</li></ul>Experience<ul><li>Fresh to 2 years of relevant experience.</li></ul>Skills &amp; Requirements<ul><li>Strong communication and interpersonal skills.</li><li>Basic understanding of pharmaceutical industry regulations and quality standards.</li><li>Good negotiation and coordination abilities.</li><li>Proficiency in MS Office (Word, Excel, Outlook).</li><li>Basic computer handling and familiarity with order processing tools.</li><li>Ability to manage multiple tasks with attention to detail.</li></ul>Why Join Us?This role offers an excellent opportunity to build a career in pharmaceutical business development, combining technical understanding with commercial exposure in a fast-paced, professional environment.Early applications are encouraged, as the position may be closed before the advertised deadline if a high volume of applications is received.Job Types: Full-time, FresherEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>job: 1 year (Preferred)</li><li>quality control / regulatory: 1 year (Preferred)</li></ul>Work Location: In person

Business Development Assistant

Kuza Ventures

Position: Assistant Manager &ndash; Sales Industry: Steel / Manufacturing Location: Karachi Qualification: Bachelor&rsquo;s degree in Business Administration, Engineering, or a relevant discipline Experience:3&ndash;5 years of proven experience in steel sales or industrial B2B salesKey Responsibilities- Achieve and exceed sales targets for CRC, GI, HR, and Slit/CTL products in industrial and automotive markets. - Identify and onboard new customers while nurturing long-term relationships with existing clients. - Review sales performance regularly and recommend strategies for continuous improvement. - Develop accurate and competitive quotations, perform cost evaluations, and ensure timely approvals. - Liaise with planning, production, and logistics teams to ensure smooth order execution and on-time deliveries. - Address customer concerns promptly and implement solutions to enhance satisfaction and retention. - Monitor market trends, customer needs, and competitor movements to uncover new business opportunities. - Maintain strong technical knowledge of steel products, applications, and industry standards. - Lead negotiations effectively to optimize margins and secure sustainable contracts. - Foster a customer-focused culture to ensure superior service delivery. - Provide market and customer feedback to management to support strategic decision-making.Job Type: Full-timePay: Rs100,000.00 - Rs130,000.00 per monthWork Location: In person

Assistant Manager sales

Explore 1276+ Customer support assistant in Karachi Pakistan this January. Find roles across top companies and apply now to boost your career.