customer support assistant

UD TRUCKS

<div><div><div><div><div><p><b>&#12479;&#12452;&#12488;&#12523;: </b>Assistant Manager, Quality &amp; Customer Support
</p></div></div></div></div><div><div><div><div><b>&#22269;/&#22320;&#22495;: </b>AE
</div></div></div></div><div><div><div><div><b>&#24066;&#21306;&#30010;&#26449;: </b>Dubai
</div></div></div></div><div><div><div><div><b>&#35500;&#26126;: </b>Job Overview:UD Trucks is known for our pioneering technologies and products within the commercial automotive industry. The Assistant Manager, Quality &amp; Customer Support provides operational support to maintain and improve product quality and customer experience across the MEENA region. This role coordinates campaign deployments, tracks field issues, assists in product investigations, and ensures accurate reporting.Acting under the guidance of the Senior Manager, the role serves as a day-to-day contact point for importers on quality-related matters, ensuring smooth communication and timely documentation.Key Responsibilities:Operational Support on Quality Issues:Monitor market quality reports and technical feedback channels.Follow up with importers and escalate issues when needed.Assist in preparing investigation summaries.Campaign &amp; Recall Coordination:Track service campaign deployments and follow up on progress.Coordinate materials and maintain campaign reportsCustomer &amp; Importer Interface:Respond to importer queries on technical cases.Ensure accurate recording of field complaints.Support alignment between importer feedback and internal teams.Field Testing Support:Coordinate logistics for field test activities.Compile data and assist in internal reporting.Reporting &amp; Documentation:Contribute to Market Quality Reports (MQRs).Support failed parts collection documentation.Maintain dashboards and reporting files.Key Interfaces:Importers and customers (MEENA).MEENA Service Sales and Parts teams.Quality &amp; Warranty teams (GTA and UD Trucks MEENA).Internal stakeholders (technical support and campaigns).Key Performance Indicators (KPIs):Timely coordination of campaigns and documentation.MQR accuracy and completeness.Responsiveness to importer case follow-ups.Effectiveness in coordinating field case inputs.</div></div></div></div></div><p></p>

Assistant Manager, Quality & Customer Support

ROZEE.PK

<div><div><div><div>About Job</div><br>
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Job Title: Business Support Assistant (Community Feedback Mechanism) - SSA4 - Islamabad</div>
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Grade: SSA4</div>
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Type of contract: Special Service Agreement</div>
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Duration: 12 Months</div>
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Duty Station: Islamabad, Pakistan</div><br>
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This Vacancy Announcement is for Pakistan Nationals Only.</div>
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Note: This vacancy announcement will also be used to build a roster of prequalified applicants for future opportunities within same job profile at the current or lower level in Pakistan.</div><br>
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TERMS &amp; CONDITIONSWFP offers a competitive benefits package including salary, pension, leave plus a medical insurance.</div><br>
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Important: All educational documents must be verified/attested by the Higher Education Commission (HEC). Appointment will be subject to submission of HEC-verified degrees.</div><br>
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</div><div>JOB PURPOSE</div>
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To provide business and administrative support to the CFM unit, ensuring effective handling of community feedback, documentation, and coordination with relevant programme units in line with WFP&rsquo;s accountability to affected populations (AAP) standards.</div><br>
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KEY RESPONSIBILITIES (not all-inclusive, nor exhaustive):</div>
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Under the overall guidance of the supervisor, the job holder is expected to perform the following tasks:</div><br>
<div></div>
<ul>
<li><div>Receive, log, and categorize feedback and complaints from beneficiaries and stakeholders through various CFM channels (hotline, helpdesks, suggestion boxes, etc.).</div>
</li>
</ul><ul><li><div>Refer feedback to relevant programme units and ensure timely follow-up and closure of cases in line with SOPs.</div>
</li>
</ul><ul><li><div>Maintain and update the CFM database, ensuring accuracy, confidentiality, and compliance with data protection standards.</div>
</li>
</ul><ul><li><div>Support the preparation of monthly and quarterly CFM reports, highlighting trends, response rates, and unresolved issues.</div>
</li>
</ul><ul><li><div>Assist in organizing CFM-related trainings, awareness sessions, and field missions.</div>
</li>
</ul><ul><li><div>Provide administrative support including scheduling meetings, preparing minutes, and maintaining filing systems.</div>
</li>
</ul><ul><li><div>Liaise with field offices to ensure consistency and quality in CFM implementation.</div>
</li>
<li><div>Perform any other duty within the area of expertise.</div></li></ul><br>
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</div><div>EDUCATION &amp; EXPERIENCE</div><br>
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Education: Completion of secondary school education. A post-secondary certificate in administration, social sciences, or related field is desirable.</div>
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Experience: At least 4 years of progressively responsible support experience in programme, administration, or customer service. Experience in humanitarian or development settings is an asset.</div>
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Knowledge &amp; Skills:
</div><ul><li><div>Strong interpersonal and communication skills.</div>
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<li><div>Ability to handle sensitive information with discretion.</div>
</li>
<li><div>Proficiency in MS Office (Word, Excel, Outlook).</div>
</li>
<li><div>Familiarity with data entry and case management systems.</div>
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<li><div>Commitment to humanitarian principles and accountability to affected populations.</div>
</li>
</ul><div>Language:
</div><ul><li><div>Fluency in oral and written English and Urdu.</div>
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<li><div>Working knowledge of Pashto is required.</div>
</li>
<li><div>Knowledge of other local languages (e.g., Hindko, Kohistani, Balochi) is a strong asset.</div></li></ul><br>
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</div><div>HOW TO APPLY</div>
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To be considered, interested candidates are invited to apply via (https://www.wfp.org/careers/job-openings) or apply through https://wd3.myworkdaysite.com/recruiting/wfp/job_openings/job/Islamabad-Pakistan-The-Islamic-Rep/Business-Support-Assistant-Community-Feedback-Mechanism-SSA4-Islamabad_JR116182</div><br>
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Only short-listed candidates will be contacted.</div>
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WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.</div><br>
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WFP LEADERSHIP FRAMEWORK</div>
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</div><h4 class="jobSectionHeader"><b>TOTAL POSITIONS</b></h4>
<p>1</p>
<h4 class="jobSectionHeader"><b>POSTED ON</b></h4>
<p>September 22, 2025</p>
<h4 class="jobSectionHeader"><b>EXPIRY DATE</b></h4>
<p>October 6, 2025</p>
<h4 class="jobSectionHeader"><b>BUSINESS</b></h4>
<p>WFP</p>
<h4 class="jobSectionHeader"><b>CATEGORY</b></h4>
<p>Project Management</p>
<h4 class="jobSectionHeader"><b>JOB TYPE</b></h4>
<p>Full Time/Permanent</p>
<h4 class="jobSectionHeader"><b>MINIMUM EDUCATION</b></h4>
<p>Bachelors
</p><h4 class="jobSectionHeader"><b>CAREER LEVEL</b></h4>
<p>SSA Level-4
</p><h4 class="jobSectionHeader"><b>MINIMUM EXPERIENCE</b></h4>
<p>4 Years(At least 4 years of progressively responsible support experience in programme, administration, or customer service. Experience in humanitarian or development settings is an asset.)</p></div></div></div><div></div>

BUSINESS SUPPORT ASSISTANT (COMMUNITY FEEDBACK MECHANISM) - SSA4

Elite Express Cargo

<p><b>About Us:</b><br/>Elite Co. is a leading GCC wide logistics and supply chain solutions provider committed to delivering efficient and reliable services to our clients. We are seeking a motivated and detail-oriented Customs Clearance Assistant to join our growing team.</p><p><b>Responsibilities:</b></p><p>&middot; Prepare and review import/export documentation, including invoices, packing lists, bills of lading, and other relevant documents.</p><p>&middot; Ensure accuracy and completeness of all customs-related paperwork.</p><p>&middot; Submit customs declarations to customs authorities in a timely manner.</p><p>&middot; Stay updated on changes in customs regulations and trade laws.</p><p>&middot; Ensure compliance with all relevant customs laws and regulations.</p><p>&middot; Advise clients on customs requirements and potential risks.</p><p>&middot; Liaise with customs officials, shipping lines, airlines, and other relevant authorities to resolve any issues related to customs clearance.</p><p>&middot; Provide timely and accurate information to clients regarding the status of shipments and customs clearance processes.</p><p>&middot; Determine the correct tariff classification for imported/exported goods.</p><p>&middot; Provide guidance on tariff rates and duty payments.</p><p>&middot; Address and resolve any customs-related issues or discrepancies that may arise during the clearance process.</p><p>&middot; Work with clients and internal teams to resolve shipment delays or other customs-related challenges.</p><p>&middot; Provide excellent customer service by addressing client inquiries and concerns related to customs clearance.</p><p>&middot; Ensure a positive client experience throughout</p><p><b>Qualifications &amp; Skills:</b></p><p>&middot; Valid Customs Clearance License</p><p>&middot; Bachelor&rsquo;s degree in a relevant field or equivalent experience</p><p>&middot; Knowledge of customs regulations and international trade laws</p><p>&middot; Previous experience as a Customs Clearance Agent or in a similar role is preferred.</p><p>&middot; Strong attention to detail and organizational skills</p><p>&middot; Excellent communication and interpersonal skills</p><p>&middot; Ability to work independently and as a part of a team</p><p>&middot; Familiarity with customs clearance software and documentation systems</p><p><b>What We Offer:</b></p><ul><li>Competitive salary package</li><li>Health insurance and other benefits</li><li>Career growth and professional development opportunities</li><li>Supportive and collaborative work environment</li></ul><p><b>How to Apply:</b><br/>Interested candidates are invited to submit their CV through Indeed or email it to <b>hrm@elite-co.com</b> with the subject line: Customs Clearance Assistant Application &ndash; (Your Name)</p><p>Job Type: Full-time</p>

Customs Clearance Assistant

British Council

<div><p>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.
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We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.
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Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021&ndash;22 we reached 650 million people.
</p><p><b>Role Purpose<br>
</b></p><p></p><p>To help the Operations team with administrative task that ensure the day-to-day running of the teaching centre. To provide support to Teaching Centre staff in dealing with issues related to child protection.<br>
</p><p></p><p><b>Main Accountabilities:<br>
</b></p><p></p><p><b>Customer support<br>
</b></p><p></p><p>Receives and responds to enquiries from/to customers. Identifies where more complex issues require resolution by others and refers them on accordingly
</p><p>Recognises and understands the impact of incidents arising (e.g. child protection incidents; behaviour management issues; complaints, resourcing problems, logistical or technical difficulties) and proactively alerts the team leader to any issues of concern that are likely to impact service/project/task delivery or customer experience.
</p><p>Monitor movement of Young Learners students (ensuring they remain safe and on the premises) during classes and escalate issue to the academic team<br>
</p><p></p><p><b>Product and service support<br>
</b></p><p></p><p>Delivers a range of administrative and customer services within agreed corporate procedures, to maximise quality, continuity and efficiency
</p><p>Provides logistical support to the organisation and delivery of teaching and registration as well as other internal and external activities/events, to ensure they run smoothly and efficiently. This includes setting up of classrooms as per British Council standards guidelines, rearranging furniture and layout with contracted staff
</p><p>Proactively communicates and liaises with others (internally and externally) to ensure effective coordination and delivery of events, services and activities
</p><p>Ensure all classroom IWBs are working properly by performing basic troubleshooting and escalating issues to IT Technician as required
</p><p>Report maintenance issues with premises and equipment to Business Operations team<br>
</p><p></p><p><b>General Administration<br>
</b></p><p></p><p>Supervises administrative and logistical services
</p><p>Assisting in office administrative tasks such as, but not limited to, clerical work, filing, scanning, archiving, updating documents and data bases
</p><p>Maintains accurate records as they relate to the work area
</p><p>Assist the Marketing Officer with maintaining records of promotional materials<br>
</p><p></p><p><b>Suppliers and Services<br>
</b></p><p></p><p>Monitors and takes responsibility for small-scale resources/cash/stock, following established procedures and ensures that equipment and materials are available and ready to use when needed.
 </p><p>To monitor cleanliness of the British Council building to ensure all classrooms and public areas are neat and tidy as per British Council standards, particularly at class change over and after hours support. Reports any issues with the service provider to Business Operations team
</p><p>Acts as the point of contact for all deliveries for the Teaching Centre<br>
</p><p></p><p><b>Managing self &amp; others<br>
</b></p><p></p><p>Plans and prioritises own work activities, responding to changing requirements to ensure effective delivery of responsibilities over a daily/weekly time horizon
</p><p>Tasks and coordinates external contractors/suppliers to complete time-limited, straightforward activities, within established procedures, in order to ensure efficient delivery of services. Monitors task completion to agreed quality and time standards.<br>
</p><p></p><p><b>About You (essential requirements for the role):<br>
</b></p><p></p><p>High school certificate in any subject or relevant experience
</p><p>Should have minimum B1 level English skills.
</p><p>Minimum of 1 year of full time work experience
</p><p>Experience working in a multi-cultural organisation in an international context
</p><p>Ability to build effective relationships with employees and management to achieve the delivery of high quality and effective professional services<br>
</p><p></p><p><b>Desirable requirements for the role<br>
</b></p><p></p><p>B1 level Arabic language skills.
</p><p>University Graduate or Diploma in any field
</p><p>Experience of working in an Educational institution<br>
</p><p></p><p>Further Information<br>
</p><p></p><ul><li><b>Role: Teaching Operations Assistant 1(44833)
</b></li><li><b>Number of positions: 1
</b></li><li><b>Pay Band: Grade 2J
</b></li><li><b>Location: Heliopolis, Egypt
</b></li><li><b>Contract type: Fixed term contract 1 years
</b></li><li><b>Gross Monthly Salary : 9,166.67 EGP
</b></li><li><b>Closing date: 17th September 2025 (23:59 Gulf Standard Time)
</b></li><li><b>Other: This role is open to candidates who have the legal right to work and are located/based in Egypt.<br>
</b></li></ul><p></p><ul><li>Please note that all applications should be submitted only in English.
</li><li>It is advisable to apply in advance to avoid any technical issues at the last moment
</li><li>As the teaching centers operate to customer demand, some evening work will be expected.<br>
</li></ul><p></p><p>A connected and trusted UK in a more connected and trusted world.<br>
</p><p></p><p><b>Equality , Diversity, and Inclusion (EDI) Statement<br>
</b></p><p></p><p>The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.<br>
</p><p></p><p>The British Council is committed to safeguarding children, young people and adults who we work with.<br>
</p><p></p><p>We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.<br>
</p><p></p><p>Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity &amp; criminal record checks in line with legal requirements and with the British Council&rsquo;s Safeguarding policies for Adults and Children.<br>
</p><p></p><p>If you have any problems with your application please email askhr@britishcouncil.org<br>
</p><p></p><p>Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our &lsquo;ASK HR&rsquo; email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.</p></div>

Teaching Operations Assistant 1

TMSA Public Charter Schools

<div><div><div><p><b>Job Title:</b></p><p><br>
EC Support</p><p><b><br>
Contract Length:</b></p><p><br>
195 days</p></div><div><p><b><br>
Reports To:</b></p><p><br>
Principal</p><p><b><br>
Supervises:</b></p></div></div><p></p><p><b><br>
Primary Role:</b></p><p>
The Exceptional Children (EC) Support Assistant is dedicated to assisting in the creation and maintenance of an effective learning environment for students with special needs. This role involves supporting the implementation of Individualized Education Programs (IEPs) and 504 Plans, assisting with classroom accommodations, and providing direct support to exceptional students under the guidance of certified special education staff.</p><p></p><p><b><br>
Benefits:</b></p><br>
<p></p><ul><li>
401k with a company match of 7%</li><li>
Medical, Dental, and Vision Insurance</li><li>
Paid time off</li><li>
Retention, Returning Employee, and Winter Bonuses</li></ul><p></p><p><b><br>
Qualifications:</b></p><ul><li>
High School Diploma required; some college coursework in Special Education, Psychology, or related field preferred.</li><li>
Experience working with children or individuals with disabilities is highly desirable.</li><li>
Patience, empathy, and a genuine interest in supporting students with special needs.</li><li>
Effective communication and interpersonal skills to work with students, teachers, and families.</li><li>
Basic knowledge of IEPs, 504 Plans, and special education laws is a plus.</li></ul><p></p><p><b><br>
Skills:</b></p><ul><li>
Serves as an assistant to exceptional education teachers in the development of Individualized Education Plans.</li><li>
Assists in the interpretation of testing data</li><li>
Supports teachers in the initial placement process, reevaluation, and manifestation process. Assists in the development and delivery to support the initial placement process, evaluation and manifestation process</li><li>
Process EC procedures and compliance in accordance with Policies Governing Services for Children with Disabilities</li><li>
Supports EC teachers in developing and writing compliant annual goals as well as short term objectives</li><li>
Participates as a contributing member of the Instructional Design and Innovation team</li><li>
Conducts in-house audits of EC records to ensure compliance with N.C. policies as stated in Policies Governing Services for Children with Disabilities</li><li>
Can serve as Local Education Agency representative in Individualized Education Plan meetings Serves as liaison to Department of Public Instruction Monitoring Division</li><li>
Assists as a resource to school level EC Professional Learning Communities</li><li>
Provides parent and family support to students with disabilities</li><li>
Collects and analyzes program data to assist in personnel allotment and Continuous Improvement Performance Plan monitoring</li><li>
Performs other duties as assigned</li></ul></div><p></p>

EC Support - Charlotte

The Style Vault

<div>
 <p>
  Looking for a part-time brand support assistant for a new brand who is able to communicate in English, Hindi/Urdu, and is able to get their own transportation to and from Jumeirah Golf Estates 3 days a week, on Monday, Wednesday and Friday for 5 hours each. The applicant must be a responsible, trustworthy and hard-working individual who understands the importance of doing their job genuinely and reliably.
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  <strong>
   Responsibilities
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  The primary responsibility will be to run final quality checks, pack and ship orders to absolute accuracy. No mistakes allowed.
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  Following the completion of this task, the employee will be tasked with various other responsibilities such as research, setting up appointments, administrative duties, and various tasks that synonymous with new businesses.
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   Skills, Qualifications and Requirements
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  High school graduate preferred
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  Computer literacy
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  Ability to communicate well in English and Hindi/Urdu
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  Able to drive/has a car or other means of transportation to and from Jumeirah Golf Estates
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  Own visa or already sponsored as we do not provide a visa for part-time work
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  Punctuality is very important
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  Reliable, shows up at the required time every work day
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  Minimum work commitment of 6 months
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Brand Support Assistant

Book water pvt Ltd

<p><b>Job Title:</b> Customer Support Executive</p><p><b>Location:</b> Annasalai Mountroad.</p><p><b>Salary:</b> &#8377;15,000 &ndash; &#8377;20,000 per month</p><p><b>Shift Timings:</b> Day Shifts Only (Rotational) &ndash; <i>No Night Shifts</i></p><p><b>Role Overview</b></p><p>We are looking for enthusiastic and customer-focused individuals to join our <b>Customer Support Team</b>. The role involves handling <b>inbound and outbound calls</b> and responding to <b>customer chats</b> related to delivery and service of our <b>20L bubble top cans and premium glass bottles</b>.</p><p><b>Key Responsibilities</b></p><ul><li>Handle incoming and outgoing customer calls in a professional and courteous manner.</li><li>Respond promptly to customer queries via <b>phone and chat</b>.</li><li>Resolve delivery-related issues and provide accurate product/service information.</li><li>Coordinate with sales, logistics, and finance teams to ensure smooth resolution of customer concerns.</li><li>Maintain records of customer interactions and update the system with accurate details.</li><li>Ensure high levels of <b>customer satisfaction</b> by providing timely and effective support.</li></ul><p><b>Requirements</b></p><ul><li>0&ndash;2 years of experience in customer support (freshers with good communication skills may also apply).</li><li>Strong verbal and written communication skills in English and local language.</li><li>Basic computer knowledge and ability to handle chat/call support software.</li><li>Positive attitude, patience, and ability to handle customer queries effectively.</li><li>Flexible to work in <b>shift basis (no night shifts)</b>.</li></ul><p><b>What We Offer</b></p><ul><li>Salary: <b>&#8377;12,000 &ndash; &#8377;15,000 per month</b>.</li><li>Performance-based incentives.</li><li>Day-shift working environment with supportive team culture.</li><li>Opportunity to learn and grow within the company.</li></ul><p>Job Types: Full-time, Fresher</p><p>Pay: &#8377;12,834.95 - &#8377;15,313.00 per month</p><p>Work Location: In person</p>

Customer Support Executive

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