customer support assistant

Koda Bookkeeping

<p><b>Job Overview</b><br/>We are seeking a dynamic and highly organized Part Time Virtual Assistant to join our team! This role offers the flexibility of remote work while providing essential administrative support to ensure smooth daily operations. The ideal candidate is proactive, detail-oriented, and possesses excellent communication skills. As a Virtual Assistant, you will handle a variety of tasks that keep our business running efficiently, from managing schedules to assisting with client inquiries. This position is perfect for someone looking to contribute their office management expertise in a flexible, part-time capacity while gaining valuable experience in administrative and customer support functions.</p><p><b>Responsibilities</b></p><ul><li>Manage and organize calendars, appointments, and meetings using tools like Google Workspace and Microsoft Office.</li><li>Handle incoming calls via multi-line phone systems with professionalism and courteous phone etiquette.</li><li>Provide exceptional customer service by responding promptly to emails, inquiries, and client requests.</li><li>Perform data entry, filing, and document proofreading to maintain accurate records and ensure high-quality communication.</li><li>Assist with bookkeeping tasks using QuickBooks or similar accounting software to track expenses and invoices.</li><li>Support front desk operations virtually by managing appointment scheduling, reminders, and follow-up communications.</li><li>Coordinate office management duties such as organizing files, maintaining digital records, and supporting personal assistant tasks as needed.</li></ul><p><b>Qualifications</b></p><ul><li>Proven experience in office management or administrative roles with strong clerical skills.</li><li>Proficiency in Google Workspace applications.</li><li>Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment.</li><li>Strong computer literacy including data entry, typing speed, and familiarity with office equipment like multi-line phone systems and using multiple softwares</li><li>Experience with customer service or customer support roles demonstrating excellent communication skills and phone etiquette.</li><li>Ability to work independently with strong time management skills and attention to detail. Join us as a Part Time Virtual Assistant and become an integral part of a vibrant team dedicated to supporting our business operations! We value proactive individuals who thrive on organization, communication, and delivering exceptional service&mdash;all from the comfort of your home office with a company provided computer.</li></ul><p>Pay DOE, please provided expected pay in application role could grow into fulltime for the right candidate.</p><p>All serious applicants need to fill out our quick culture survey, candidates will not be considered if not complete, time commitment 5-10 minutes. Please attach resume and cover letter why you would be a great addition to our team! https://go.cultureindex.com/s/qEkFPmKY3M</p><p>Benefits:</p><ul><li>Health savings account</li><li>Paid time off</li></ul><p>Work Location: Remote</p>

Part Time Virtual Assistant

Divin Electrical Services

<p><b>Overview</b><br/>We are seeking a dedicated Office Assistant to join our team. The ideal candidate will provide essential support to ensure the smooth operation of our office environment.</p><p><b>Duties</b><br/>- Perform general office tasks such as filing and organizing documents<br/>- Answer and direct phone calls in a professional manner<br/>- Assist with customer scheduling and inquiries and provide excellent customer service<br/>- Support administrative staff with various tasks as needed</p><p><b>Requirements</b><br/>- Proficiency in Microsoft Office suite (Word, Excel)<br/>- Strong communication skills and phone etiquette<br/>- Ability to type accurately and efficiently<br/>- Prior experience in customer support or administrative roles is a plus<br/>- Prior experience in an office for a skilled trade is a plus<br/>- Excellent organizational skills with attention to detail, and ability to multitask<br/>- Basic proofreading skills for reviewing documents</p><p>Job Type: Full-time</p><p>Pay: $15.00 - $17.00 per hour</p><p>Experience:</p><ul><li>Customer service: 3 years (Required)</li></ul><p>Ability to Commute:</p><ul><li>Houston, TX 77080 (Required)</li></ul><p>Work Location: In person</p>

Office Assistant

<p><b>Overview</b><br/>We are seeking a dedicated Office Assistant to join our team. The ideal candidate will provide essential support to ensure the smooth operation of our office environment.</p><p><b>Duties</b><br/>- Perform general office tasks such as filing and organizing documents<br/>- Answer and direct phone calls in a professional manner<br/>- Assist with customer scheduling and inquiries and provide excellent customer service<br/>- Support administrative staff with various tasks as needed</p><p><b>Requirements</b><br/>- Proficiency in Microsoft Office suite (Word, Excel)<br/>- Strong communication skills and phone etiquette<br/>- Ability to type accurately and efficiently<br/>- Prior experience in customer support or administrative roles is a plus<br/>- Prior experience in an office for a skilled trade is a plus<br/>- Excellent organizational skills with attention to detail, and ability to multitask<br/>- Basic proofreading skills for reviewing documents</p><p>Job Type: Full-time</p><p>Pay: $15.00 - $17.00 per hour</p><p>Expected hours: 38 &ndash; 45 per week</p><p>Experience:</p><ul><li>Customer service: 3 years (Required)</li></ul><p>Ability to Commute:</p><ul><li>Houston, TX 77080 (Required)</li></ul><p>Work Location: In person</p>

Rely-tics

<div>
 <p>
  <strong>
   Administrative Customer Assistant (Entry-Level) - Remote.
  </strong>
 </p>
 <p>
  We are looking for an
  <strong>
   Administrative Customer Assistant (Entry-Level)
  </strong>
  to join our remote team and support both customer interactions and administrative operations. This role is ideal for individuals starting their careers who enjoy helping others, staying organized, and working in a structured, digital environment.
 </p>
 <p>
  As part of this role, you will assist with handling customer inquiries while also supporting internal administrative processes such as data entry, task tracking, and documentation. Your ability to communicate clearly, stay organized, and follow processes will help ensure smooth day-to-day operations and a positive customer experience.
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  <strong>
   What You&rsquo;ll Be Doing:
  </strong>
 </p>
 <ul>
  <li>
   Respond to customer inquiries via email, chat, or support systems
  </li>
  <li>
   Provide accurate information about services, processes, or requests
  </li>
  <li>
   Assist with basic issue resolution and escalate complex cases when needed
  </li>
  <li>
   Maintain and update customer records in internal systems
  </li>
  <li>
   Support administrative tasks such as data entry, document organization, and tracking requests
  </li>
  <li>
   Monitor and follow up on open tasks to ensure timely completion
  </li>
  <li>
   Maintain clear and professional communication across all interactions
  </li>
  <li>
   Help keep internal systems organized and up to date
  </li>
  <br/>
 </ul>
 <p>
  &nbsp;
 </p>
 <p>
  <strong>
   What We&rsquo;re Looking For:
  </strong>
 </p>
 <ul>
  <li>
   Strong written communication skills with a professional tone
  </li>
  <li>
   Good organizational skills and attention to detail
  </li>
  <li>
   Ability to follow instructions and structured workflows
  </li>
  <li>
   Comfortable using basic digital tools (email, spreadsheets, online systems)
  </li>
  <li>
   Ability to manage multiple small tasks efficiently
  </li>
  <li>
   Customer-focused mindset with a helpful and patient approach
  </li>
  <li>
   Self-motivated and able to work independently in a remote environment
  </li>
  <li>
   No prior experience required &mdash; training will be provided
  </li>
  <br/>
 </ul>
 <p>
  &nbsp;
 </p>
 <p>
  <strong>
   Tools &amp; Work Environment:
  </strong>
 </p>
 <ul>
  <li>
   Email and customer support platforms
  </li>
  <li>
   Spreadsheets (Google Sheets / Excel)
  </li>
  <li>
   Internal tracking and documentation systems
  </li>
  <li>
   Remote collaboration tools (chat, video calls)
  </li>
  <br/>
 </ul>
 <p>
  &nbsp;
 </p>
 <p>
  <strong>
   Benefits:
  </strong>
 </p>
 <ul>
  <li>
   Competitive entry-level compensation
  </li>
  <li>
   Flexible remote working schedule
  </li>
  <li>
   Full training and onboarding support
  </li>
  <li>
   Opportunities for career growth in customer support and administration
  </li>
  <li>
   Performance-based incentives
  </li>
  <li>
   Supportive and collaborative remote team
  </li>
  <li>
   Access to learning resources and skill development tools
  </li>
  <br/>
 </ul>
 <p>
  &nbsp;
 </p>
 <p>
  <strong>
   Why Join:
  </strong>
 </p>
 <p>
  This role provides a strong foundation in both customer service and administrative support. You&rsquo;ll gain practical experience working with digital systems, managing tasks, and supporting customers&mdash;skills that are valuable across many career paths including operations, administration, and customer success.
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  <strong>
   Keywords:
   <br/>
  </strong>
  <br/>
  Administrative assistant &bull; Customer support &bull; Entry-level &bull; Remote role &bull; Data entry &bull; Communication &bull; Task coordination &bull; CRM systems &bull; Digital tools &bull; Work from home &bull; Career growth
 </p>
 <p>
  &nbsp;
 </p>
</div>


Administrative Customer Assistant Entry Level - (Remote)

Partners Bank

<div><h1 class="jobSectionHeader"><b>Customer Service Assistant II</b></h1><div></div><div><b><br>
Department: </b>Branch Administration</div><div><b>
Reports to:</b> Market Manager/Assistant Branch Manager</div><div><b>
Supervises:</b> None</div><div><b>
Status:</b> Full-Time / Non-exempt / On-Site Only</div><div></div><div><br>
Must already be authorized to work in the United States. Relocation is not provided.</div><div></div><div><b><br>
Partners Bank</b> is a rapidly growing community bank with operations in Maine and New Hampshire that has established superior service level expectations. We offer generous compensation and benefits while fostering opportunities for growth and flexible work schedules when appropriate.</div><div></div><div><b><br>
Summary for the Customer Service Assistant II:</b></div><div><ul><li>
The Customer Service Assistant (CSA) II performs all the duties of Teller and Customer Service Representatives as needed.
</li><li>Working within established guidelines, policies and procedures, the individual will sell and service all deposit and some consumer loan products, handle various customer inquiries and problem resolution and processes a wide variety of transactions.</li><li>
Is proficient in the use of various teller and customer service equipment and technology.</li><li>
Proactively utilizes needs-based sales techniques to uncover opportunities and recommends appropriate products and services to meet customer needs.</li><li>
Proficient in new account opening, maintenance and the Bank&rsquo;s online banking services.</li><li>
Responsible for the development of new business relationships and maintaining existing relationships.</li></ul></div><div></div><div><b><br>
Job Requirements for the Customer Service Assistant II:</b></div><div><ul><li>
Two or more years teller and/or customer service banking experience in a branch or call center environment.</li><li>
Interacts easily with others and enjoys working with a variety of people and in a team environment.</li><li>
Excellent sales, service, interpersonal and communication skills.</li><li>
Strong organizational, technical and computer skills</li><li>
Adapts well to change and able to effectively multi task</li><li>
Extensive knowledge of teller and customer service processes, policies, guidelines and procedures.</li><li>
Strong product knowledge</li></ul></div><div></div><div><b><br>
Specific Job Functions for the Customer Service Assistant II:</b></div><div><ul><li>
Highly proficient in the processing of a wide variety of various teller and customer service-related transactions and activities</li><li>
Proactively develops cross-sell opportunities and responds to customers&rsquo; inquiries to recommend appropriate product and services to meet their needs.</li><li>
Proficient in opening accounts, assisting with online banking inquiries, services and functionality, performing various account maintenance, handling basic consumer loan requests and making referrals to other lines of business.</li><li>
Maintain and balance cash drawer accurately and efficiently.</li><li>
Provide exceptional service to customers, coworkers and team members.</li><li>
Understand and adhere to various policies and procedures including security, compliance and operations.</li><li>
Participates in on-going job-related training programs including but not limited to sales, service, compliance and product knowledge.</li><li>
Perform additional duties as required.</li></ul></div><div></div><div><i><br>
This Job Description for the Customer Service Assistant II describes the essential functions and qualifications of the job described. It is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job. This document is not intended to exclude modifications consistent with providing reasonable accommodations for a disability. This is not a contract.</i></div><div></div><div><i><br>
Your signature will indicate that you have read this Job Description and understand the essential functions and qualifications for the job.</i></div></div><div></div>

Customer Service Assistant II (Bank CSA)/Req #1170 Onsite Only

TULSA CITY-COUNTY LIBRARY

<div><div>If you value excellent customer service experiences and connecting customers with information and entertainment, the Broken Arrow Library has a job for you! The <b>Customer Service Assistant</b> at Broken Arrow Library engages with lifelong learners, students and helps our community connect with needed resources. Qualified candidates should be flexible and adaptable throughout the workday, as well as in the type and location of work to be accomplished in order to provide superior customer experiences.</div>
<div></div><div><div><b>Location:</b> Broken Arrow Library - 300 W. Broadway Ave. Broken Arrow, OK. 74012</div>
<div><b>Salary:</b> $14.42 an hour</div>
<div><b>Status: </b>Part-Time, 30 hours a week</div>
<div></div><div><b>Work Schedule:</b></div>
<div>Monday - 1:30pm - 8:00pm,</div>
<div>Tuesday - 9:30am - 4:00pm</div>
<div>Wednesday - 9:30am - 4:00pm</div>
<div>Thursday - 9:30am - 4:00pm</div>
<div>Friday 9:30am - 4:00pm</div>
<div>Rotating Saturday 8:30am - 5:00pm, off Thursday</div><br>
<div>
</div><div><p><b>The Customer Service Assistant will:</b></p>
<ul><li>Provide top-notch customer service in person and over the phone</li>
<li>Assist with library materials: check in/out, renewals, sorting, and shelving</li>
<li>Help customers use self-checkout machines and digital tools</li>
<li>Issue and update library cards</li>
<li>Maintain neat and organized service areas</li>
<li>Support programming and tech help as needed</li>
<li>Champion our commitment to Equity, Diversity, and Inclusion</li>
</ul>
<p><b>What We&rsquo;re Looking For:</b></p>
<ul><li>Excellent communication and interpersonal skills</li>
<li>Comfort with basic technology and a willingness to learn more</li>
<li>Ability to work flexible hours, including evenings and weekends</li>
<li>A team player who&rsquo;s adaptable and ready to jump in wherever needed</li>
</ul>
<p><b>Qualifications:</b></p>
<ul><li>High school diploma or GED required</li>
<li>Some college coursework preferred</li>
<li>Previous customer service experience is a plus</li>
</ul>
</div><div><div><br>
<b>Physical and Environmental Conditions:</b></div>
<div><br>
Physical Activity: For most positions work regularly requires stooping, bending and light lifting such as three or four reams of paper, four or five books, or other materials (up to 20 pounds). Some positions require moderate physical exertion, such as regularly lifting moderately heavy items (up to 40 pounds) such as crates full of books or pushing heavy (up to 100 pounds) wheeled carts full of books, on a highly frequent basis and/or assuming awkward positions.</div>
<div><br>
Work Environment: Work environment involves everyday risk or discomforts which require normal safety precautions, e.g. use of safe work place practices with office equipment, and or avoidance of trips and falls. For some positions there are usually no major sources of discomfort; work is essentially conducted in a normal office environment with acceptable lighting, temperature, and air conditions. For some positions there may be occasional minor discomforts from exposure to less than optimal temperatures (extreme cold or heat) and air conditions due to exposure to the outdoors.</div></div></div></div>

Customer Service Assistant

Miami University

<div><p><b>Job Title</b></p>
Customer Services Assistant<p></p><p><b>
Department
</b></p>Marcum Center<p></p><p><b>
Worker Type</b></p>
Regular<p></p><h2 class="jobSectionHeader"><b>
Pay Type</b></h2>
Hourly<p></p><p><b>
Hourly Rate</b></p>
16.9<p></p><p><b>
Work Shift</b></p><p></p><p><b>
Scheduled Weekly Hours</b></p>
32<p></p><p><b>
Benefit Eligible</b></p>
Yes<p></p><p><b>
Post-Offer, Pre-Employment Physical Required?</b></p>
No<p></p><p><b>
Job Description Summary</b></p>
Perform a variety of clerical, administrative, and customer service duties related to supporting the operations of a retail or hospitality unit<p></p><p><b>
Job Description</b></p><p><b>
Essential Duties</b></p><ul><li>
Serve as a customer liaison and answer questions concerning policies, procedures, and services provided; resolve customer complaints/problems and refer when appropriate.</li><li>
Perform financial operations; deposit funds and maintain records of transactions. Process a variety of financial forms and documents and obtain any needed information.</li><li>
Receive and process customers' orders.</li><li>
Assist with the operation of retail or hospitality activities; assist with maintaining and/or rotating stock.</li><li>
Maintain files and records; pulls and refiles records as needed; adds any new information</li><li>
May perform a variety of clerical tasks including maintaining an inventory of office supplies, data processing, opening and sorting mail, assisting with bulk mailings, and delivering financial material to another office.</li></ul><p></p><p><b>
Minimum Qualifications</b></p><p></p><p>
Requires six months of coursework or training beyond high school in Business Administration and one year of retail or hospitality experience, or an equivalent combination of education and expertise</p><p></p><p><b>
Required Knowledge, Skills, and Abilities</b></p><ul><li>
Knowledge of retail or hospitality operations</li><li>
Knowledge of computer and office applications</li><li>
Customer service skills</li><li>
Knowledge of bookkeeping procedures</li></ul><p></p><p><b>
Additional Position Information (if applicable)</b></p><p></p><p><b>
Special Instructions (if applicable)</b></p>
Please submit a resume for consideration.<p></p><p><b>
Additional Information</b></p><p>
A criminal background check is required. All campuses are smoke- and tobacco-free campuses.</p><p></p><p>
This organization participates in E-Verify.</p><p></p><p><b>
Remote Work</b><br>
For positions that are approved for remote work: Remote work is not a right, it is a work arrangement that can be modified or revoked by Miami University at any time for any reason, including the convenience of the University.</p><p><b><br>
Reasonable Accommodations</b><br>
Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560. Questions and follow-ups regarding requests should also be directed here.</p><p></p><p><b>
Miami University Values Statement</b><br>
Miami University is a scholarly community whose members believe that a liberal education is grounded in qualities of character as well as of intellect. We respect the dignity of other persons, the rights and property of others, and the right of others to hold and express disparate beliefs. We believe in honesty, integrity, and the importance of moral conduct. We defend the freedom of inquiry that is the heart of learning and combine that freedom with the exercise of judgment and the acceptance of personal responsibility.</p><p></p><p>
For more information on Miami University&rsquo;s mission and core values, please visit the Mission and Core Values webpage.</p><p><b><br>
Equal </b><b>Opportunity/Affirmative</b><b> Action Statement</b><br>
Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560.</p><p></p><p><b>
Clery Act</b><br>
As part of the University&rsquo;s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University&rsquo;s Annual Security &amp; Fire Safety Report at: http://www.MiamiOH.edu/campus-safety/annual-report/index.html, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security &amp; Fire Safety Report may be obtained from the Miami University Police Department at 513-529-2223.</p><p><b><br>
Labor Law Posters for Applicants</b></p><p>
Please visit our Labor Law Posters webpage to access all relevant and applicable labor law information.</p></div>

Customer Services Assistant

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Administrative Customer Assistant Entry Level - (Remote)

Customer Service Assistant II (Bank CSA)/Req #1170 Onsite Only

Customer Service Assistant

Customer Services Assistant