customer support assistant

Doximity 

<p><strong>Location: </strong>Remote  <br /><strong>Type: </strong>Full-time / Part-time</p><p>We are hiring a <strong>Virtual Assistant / Customer Service Rep </strong>to support our clients online.</p><p><strong>Responsibilities:</strong><br />Respond to customer inquiries via email, chat, and WhatsApp.</p><p> Handle orders, complaints, and follow-ups professionally.</p><p> Manage schedules, emails, and admin tasks.</p><p>Maintain customer records and data accurately.</p><p><strong>Requirements:</strong><br />Excellent written + verbal communication skills.</p><p> Good internet + laptop/smartphone.</p><p> Familiar with WhatsApp, Email, Google Sheets, and CRM tools.</p><p>Self-motivated, organized, and customer-focused.</p><p> Prior VA/Customer Service experience is a plus.</p>

Customer service/Virtual assistant

Nail Capital USA

<p><b>Job Overview</b><br/>We are seeking a motivated and detail-oriented Entry Level Office Assistant to join our dynamic team. This position is ideal for individuals looking to start in an office environment and gain experience. The successful candidate will play a key role in supporting daily operations, ensuring efficient workflow, and providing excellent customer support.</p><p><b>Responsibilities</b> (not limited to):</p><ul><li>Assist with packing and shipping customer orders as needed</li><li>Print shipping labels</li><li>Update inventory via excel sheets</li><li>Answer phone calls and provide helpful, friendly customer service</li><li>Input data accurately into the computer system (e.g., orders, inventory, customer info)</li><li>Respond to customer messages via email, social media, or online platforms</li><li>Help with the production and preparation of craft and nail supply products</li><li>Apply vinyl and stickers to products with care and precision</li><li>Assist walk-in retail customers with purchases and product questions</li><li>Maintain a clean, organized workspace in both office and warehouse areas</li><li>Collaborate with team members to streamline office/warehouse processes and improve efficiency</li><li>Support team members across departments as needed</li></ul><p><b>Requirements</b></p><ul><li>Basic computer literacy with proficiency in Microsoft Office Suite (Word, Excel and etc).</li><li>Familiarity with computer programs such as Excel, Google Sheets, Photoshop, Canva, ShipStation and etc is preferred but not mandatory</li><li>Strong attention to detail and excellent proofreading skills</li><li>Ability to manage multiple tasks effectively while maintaining a high level of organization</li><li>Previous experience in customer support or clerical roles is advantageous but not required</li><li>Excellent verbal and written communication skills are essential</li></ul><p>No prior experience is required for this entry-level position. We are looking for candidates who are eager to learn, open to feedback, and motivated to grow &mdash; the right attitude matters more than experience.</p><p>Job Type: Part-time</p><p>Pay: $17.00 - $18.00 per hour</p><p>Work Location: In person</p>

Entry Level - Office and Warehouse Assistant

University Enterprises Inc

<div><p>To learn more visit: California DMV</p></div>
<br><div><p>The California Department of Motor Vehicles (DMV) is seeking to hire a student assistant to assist in the Customer Services Division by analyzing data to identify trends and patterns related to automation performance and efficiency. The student assistant will also assist in the modernization of chatbots, troubleshoot and resolve web application and data analysis issues. This position will be under a hybrid schedule consisting of teleworking and in office reporting to the nearest contact center in Sacramento, Fresno, or Riverside, is available.</p></div>
<br><div><div><div><div><div><p><b>Conditions of
</b></p><p><b>Employment<br>
</b></p></div><p></p><div><p>This is a part-time, temporary, non-benefited, student position. Employment in all positions with University Enterprises, Inc. is dependent upon the mutual consent of University Enterprises, Inc. and the employee. This means that either University Enterprises, Inc. or the employee can, at any time, terminate the employment relationship at will, with or without cause.<br>
</p><p></p><p>Depending on the type of position you are applying for, a pre-employment background check consisting of one or more of the following may be conducted: employment history, professional references, criminal check: educational verification (degree, license, or official transcript) or DMV clearance. Applicants will be required to pass required pre-employment checks to the satisfaction of University Enterprises, Inc. (UEI) and the hiring Agency or Department.<br>
</p><p></p><p>UEI does not allow students to hold more than one UEI Job at a time, or work in more than one account per pay period. UEI employees who are considering leaving their current UEI student assistant position for a different UEI student assistant position should inform their supervisor in writing and provide at least a week&rsquo;s notice.<br>
</p><p></p><p>UEI is not a multi-state employer. UEI only employs candidates who live and work in the state of California. If selected for the position you must reside in California and all work must be performed in the state of California throughout the course of employment.<br>
</p></div></div><br>
<p></p><div><div><p><b>Prerequisites<br>
</b></p></div><p></p><div><p>Must be a college student attending classes during the regular term (Fall, Spring and Winter, if applicable), at one of the accredited colleges or universities on our affiliation list. To view our current affiliation list please paste the following URL into your browser: http://www.calinterns.org/wp-content/uploads/Affiliation_List.pdf.<br>
</p><p><br>
Students must be enrolled in at least: six-semester units or nine quarter units for undergraduate students; four-semester units or six quarter units for graduate students.
<br>
<br>
Students declared major must match the major(s) listed in the job posting.<br>
</p></div></div><br>
<p></p><div><div><p><b>Majors/Fields of Study<br>
</b></p></div><p></p><div><p>Computer Science, Data Science, Information Technology, or related fields.<br>
</p></div></div><br>
<p></p><div><div><p><b>Work Schedule<br>
</b></p></div><p></p><div><p>Flexible workdays and work hours, Monday &ndash; Friday, between 8 AM &ndash; 5 PM. The final work schedule will be determined by the supervisor.<br>
</p></div></div><br>
<p></p><div><div><p><b>Additional Work Schedule<br>
</b></p></div><p></p><div><p>Student Assistant and Graduate Assistant employees generally work up to 24 hours per workweek (Sunday &ndash; Saturday) during the academic year and up to 40 hours per workweek during breaks; (winter, spring, and summer).<br>
</p></div></div><br>
<p></p><div><div><p><b>Compensation<br>
</b></p></div><p></p><div><p>$16.90 to $21.66 per hour.<br>
</p></div></div><br>
<p></p><div><div><p><b>Minimum Qualifications<br>
</b></p></div><p></p><div><ul><li>Must complete each term with minimum unit requirements for Undergraduate and Graduate student classifications. Proof will be collected at the end of each Spring and Fall term.
</li><li>Detail oriented, analytical, and proactive in identifying improvement opportunities.
</li><li>Basic understanding of web development concepts (HTML, CSS, JavaScript) and data analysis principles.
</li><li>Knowledge of computer programming fundamentals, business requirements, technical documentation, web development frameworks or libraries.
</li><li>Strong interest in Natural Language Processing (NLP), LLMs, and AI in public service.
</li><li>Familiarity with Python, Jupyter, and basic LMM workflows.
</li><li>Exposure to RAG pipelines, vector stores (e.g. Pinecone, FAISS) and tools like LangChain or Bedrock.
</li><li>Understanding of semantic search and document retrieval basics.
</li>Fluent in Spanish and English (written and verbal).<br>
<li>
</li></ul></div></div><br>
<p></p><div><div><p><b>Preferred Qualifications<br>
</b></p></div><p></p><div>Ability to research and reach conclusions.<br>
<ul><li>
</li></ul></div></div><br>
<p></p><div><div><p><b>Duties and Responsibilities<br>
</b></p></div><p></p><div><ul><li>Develop and review business requirements, technical documentation, test scripts, test plans, test cases, and training material.
</li><li>Participate in team meetings including requirement validations, test walk through, identifying errors and system issues and report findings.
</li><li>Analyze data to identify trends and patterns related to automation performance and efficiency. Improve accuracy, scale use, and track performance using observability tools like Arize.
</li><li>Help modernize chatbots by integrating Retrieval-Augmented Generation (RAG) and semantic search, using DMV documents such as the public website, job aids, policy manuals, and internal memos.
</li><li>Create and maintain web-based reports and dashboards to communicate data insights.
</li>Troubleshoot and resolve web application and data analysis issues.<br>
<li>
</li></ul></div></div><br>
<p></p><div><div><p><b>Physical Requirements<br>
</b></p></div><p></p><div><p>Sit for extended periods; frequently stand and walk; manual dexterity and hand-eye coordination; corrected hearing and vision to normal range; verbal communication; use of office equipment including computer workstations, telephones, calculators, copiers, printers, and scanners with or without reasonable accommodation.<br>
</p></div></div><br>
<p></p><div><div><p><b>Working Conditions<br>
</b></p></div><p></p><div><p>Work is performed in a hybrid environment consisting of teleworking and in office reporting to the nearest contact center in Sacramento, Fresno, or Riverside, is available.<br>
</p><p></p><p>Students/Employees will be required to work according to the current UEI remote workplace policy and sign a UEI Work from Home Agreement. The decision to permit an employee to work from home is at the discretion of the supervisor or employer and may, at any time and with or without cause, unilaterally terminate the option to work from home.<br>
</p></div></div><br>
<p></p><div><div><p><b>Application Instructions<br>
</b></p></div><p></p><div><p>Please complete all fields of the employment application. Include your educational history in the &ldquo;Educational Experience&rdquo; section and any employment history in the &ldquo;Employment Experience&rdquo; section of our application.<br>
</p><p></p><p>In addition to your resume, please upload the following documents:
</p><ul><li>Cover letter.
</li><li>Current unofficial transcripts.
</li>Current class schedule.<br>
<li>
</li></ul><p></p><p><b>Apply by: August 22, 2026</b></p></div></div></div></div></div><p></p>

Student Assistant - CA DMV Customer Services Division - Information Technology - Hybrid

Reagan Companies

<div><p><b>About the Role</b></p><p>
Reagan Companies is looking for an organized, detail-oriented Agency Support Assistant to join our administrative team. This role is essential to keeping our agency running efficiently by supporting multiple departments with document processing, administrative tasks, and day-to-day operational support.</p><p>
If you enjoy staying organized, working behind the scenes to help a team succeed, and taking pride in accurate, high-quality work, this is an excellent opportunity to build a long-term career with a growing insurance brokerage.</p><p>
No insurance experience is required&mdash;we're looking for someone who is dependable, eager to learn, and enjoys working in a fast-paced, collaborative environment.</p><p><b>
What You'll Do</b></p><ul><li>
Process incoming insurance policies, endorsements, and agency documents within our management system.</li><li>
Serve as the primary backup for front desk reception.</li><li>
Assist with incoming and outgoing mail processing and document distribution.</li><li>
Manage the Commercial Lines binder process.</li><li>
Prepare client welcome packets.</li><li>
Order Motor Vehicle Reports (MVRs) for Commercial Lines.</li><li>
Process incoming Loss Control Recommendation documentation.</li><li>
Enter loss runs into Loss Scan software.</li><li>
Support special projects and administrative initiatives across multiple departments.</li><li>
Provide additional administrative support as assigned.</li></ul><p><b>
What Success Looks Like</b></p><ul><li>
You consistently produce accurate, detail-oriented work.</li><li>
You stay organized while balancing multiple priorities.</li><li>
You take initiative and look for ways to improve processes.</li><li>
You adapt quickly as priorities change.</li><li>
You communicate professionally with coworkers and agency partners.</li><li>
You enjoy supporting a team and helping others succeed.</li></ul><p><b>
What We're Looking For</b></p><ul><li>
Associate's degree preferred; equivalent work experience will be considered.</li><li>
Strong attention to detail and organizational skills.
</li><li>Excellent written and verbal communication skills.</li><li>
Ability to prioritize work and adapt in a fast-paced environment.</li><li>
Strong computer and data entry skills.</li><li>
Positive attitude and willingness to learn.</li><li>
Dependable with excellent follow-through.</li></ul><p><b>
This May Be a Good Fit If You</b></p><ul><li>
Enjoy organizing information and keeping processes running smoothly.</li><li>
Like supporting multiple people and departments.</li><li>
Take pride in accuracy and efficiency.</li><li>
Are dependable and enjoy working as part of a collaborative team.</li><li>
Want to build a long-term career with opportunities for growth and advancement.</li></ul><p></p><p><b><br>
Why Join Reagan Companies?</b></p><p>
At Reagan Companies, we believe our people are our greatest asset. We're proud to be recognized as a <b>CNY Best Place to Work</b> and are committed to creating an environment where employees are supported, valued, and encouraged to grow.</p><p>
Our culture is built on <b>Integrity, Accountability, and Transparency</b>, and we invest in developing our employees through training, collaboration, and opportunities for advancement.</p><p><b>
Location</b></p><p>
This position is <b>full-time and based in our Marcellus, NY office.</b> This role is <b>not eligible for hybrid or remote work.</b></p><p><b>
How to Apply</b></p><p>
Qualified candidates are encouraged to submit their resume for consideration. Reagan Companies is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.</p></div>

Agency Support Assistant

QistBazaar

<p>We're looking for a Male QA Executive to join our Customer Support Department.</p><p>Requirements: Experience in Call Center/Customer Support QA</p><p>Strong communication and analytical skills Ability to monitor calls, provide feedback, and improve service quality</p><p>Pay: From Rs45,000.00 per month</p><p>Work Location: In person</p>

QA Executive (Customer Support)

Abacus

<div>
 <p>
  <strong>
   Chat Support Executive
  </strong>
 </p>
 <p>
  We are looking for a
  <strong>
   Chat Support Executive
  </strong>
  to deliver exceptional customer support through professional and timely written communication. The ideal candidate should have excellent communication skills, a customer-first mindset, and the ability to resolve customer queries efficiently.
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Respond to customer inquiries via chat in a professional and timely manner.
  </li>
  <li>
   Resolve customer concerns with empathy, patience, and a solution-oriented approach.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements
  </strong>
 </p>
 <ul>
  <li>
   Bachelor's degree.
  </li>
  <li>
   Minimum a
   <strong>
    year of customer service experience
   </strong>
   (chat support experience preferred).
  </li>
  <li>
   Excellent written English with strong grammar, spelling, and punctuation.
  </li>
  <li>
   Strong problem-solving, communication, and organizational skills.
  </li>
  <li>
   Customer-focused with the ability to work in a fast-paced environment.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Working Hours
  </strong>
 </p>
 <ul>
  <li>
   Rotational
   <strong>
    9-hour shifts
   </strong>
  </li>
  <li>
   <strong>
    5 working days per week
   </strong>
  </li>
 </ul>
 <p>
  <br/>
 </p>
</div>


Chat Support Executive- UAE

Confidential

<p><strong>Job Overview</strong><br /><br />We are currently seeking a dedicated and articulate <strong>Chat Support Associate</strong> to join a confidential organisation on a <strong>Full-Time or part time</strong> basis. In this role, you will be the first point of contact for customers, providing exceptional support and resolving enquiries through our live chat platform. The ideal candidate is a proactive problem-solver with a passion for delivering outstanding customer service. This position is based in <strong>Phoenix</strong>, <strong>Arizona, United States</strong>.<br /><br />The salary for this position is <strong>$65,000 - $75,000 USD per annum</strong>, dependent on experience.<br /><br /><strong>Responsibilities</strong><br /><br />* Engage with customers in a professional, timely, and empathetic manner via live chat.<br />* Accurately identify, assess, and resolve customer queries and concerns at the first point of contact.<br />* Provide comprehensive information about products and services.<br />* Troubleshoot technical issues and guide customers through to a resolution.<br />* Meticulously document all customer interactions and update records in our CRM system.<br />* Escalate complex or unresolved issues to the appropriate internal teams.<br />* Collaborate with team members to improve customer service processes and standards.<br />* Meet and exceed individual and team performance targets.<br /><br /><strong>Qualifications</strong><br /><br />* Proven experience in a customer-facing role, ideally within a chat or digital support environment.<br />* Exceptional written communication skills, with a strong command of grammar and punctuation.<br />* Fast and accurate typing abilities.<br />* The ability to multitask, prioritise, and manage time effectively in a dynamic setting.<br />* A high degree of computer literacy and familiarity with CRM systems.<br />* A patient and customer-focused mindset with excellent problem-solving skills.<br />* Strong attention to detail and a commitment to quality.<br />* The ability to work independently while also contributing positively to a team environment.</p>

Chat Support Associate

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