customer support assistant

Meptics

Customer Support AssistantFull-timeRole Overview:We&rsquo;re looking for a reliable and detail-oriented Customer Support Assistant to support our daily operations. The role involves handling customer enquiries, assisting with shipping processes, and ensuring all documentation is accurate.Key Responsibilities:* Respond to and resolve customer queries (email, phone, WhatsApp)* Assist customers with DPD, UPS &amp; DPD EU shipping labels, helping them track their parcels* Create and manage customer login accounts* Maintain accurate records of customers, shipments, and interactions* Check and verify manifests &amp; Air Waybills (AWBs)* Ensure all shipment data is correct and compliant* Liaise with operations, warehouse &amp; customs teams to resolve issues* Support general admin tasks related to logistics and customer serviceRequirements:<ul><li>Previous customer service or logistics experience (preferred)</li><li>Strong c ommunication skills (written &amp; verbal)</li><li>High attention to detail</li><li>Ability to work in a fast-paced environment</li><li>Basic computer skills (Microsoft Office &amp; systems)</li><li>Experience in freight forwarding or customs clearance</li><li>Familiarity with AWBs and manifests</li><li>Knowledge of UK/EU logistics processes</li></ul>Apply on indeed ORemail: shahzaib.hassan@amanah.com.pkORwhatsApp: 0300-5006543Work Location: In person

Customer Support Assistant

Koda Bookkeeping

Job Overview We are seeking a dynamic and highly organized Part Time Virtual Assistant to join our team! This role offers the flexibility of remote work while providing essential administrative support to ensure smooth daily operations. The ideal candidate is proactive, detail-oriented, and possesses excellent communication skills. As a Virtual Assistant, you will handle a variety of tasks that keep our business running efficiently, from managing schedules to assisting with client inquiries. This position is perfect for someone looking to contribute their office management expertise in a flexible, part-time capacity while gaining valuable experience in administrative and customer support functions.Responsibilities<ul><li>Manage and organize calendars, appointments, and meetings using tools like Google Workspace and Microsoft Office.</li><li>Handle incoming calls via multi-line phone systems with professionalism and courteous phone etiquette.</li><li>Provide exceptional customer service by responding promptly to emails, inquiries, and client requests.</li><li>Perform data entry, filing, and document proofreading to maintain accurate records and ensure high-quality communication.</li><li>Assist with bookkeeping tasks using QuickBooks or similar accounting software to track expenses and invoices.</li><li>Support front desk operations virtually by managing appointment scheduling, reminders, and follow-up communications.</li><li>Coordinate office management duties such as organizing files, maintaining digital records, and supporting personal assistant tasks as needed.</li></ul>Qualifications<ul><li>Proven experience in office management or administrative roles with strong clerical skills.</li><li>Proficiency in Google Workspace applications.</li><li>Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment.</li><li>Strong computer literacy including data entry, typing speed, and familiarity with office equipment like multi-line phone systems and using multiple softwares</li><li>Experience with customer service or customer support roles demonstrating excellent communication skills and phone etiquette.</li><li>Ability to work independently with strong time management skills and attention to detail. Join us as a Part Time Virtual Assistant and become an integral part of a vibrant team dedicated to supporting our business operations! We value proactive individuals who thrive on organization, communication, and delivering exceptional service&mdash;all from the comfort of your home office with a company provided computer.</li></ul>Pay DOE, please provided expected pay in application role could grow into fulltime for the right candidate.All serious applicants need to fill out our quick culture survey, candidates will not be considered if not complete, time commitment 5-10 minutes. Please attach resume and cover letter why you would be a great addition to our team! https://go.cultureindex.com/s/qEkFPmKY3MBenefits:<ul><li>Health savings account</li><li>Paid time off</li></ul>Work Location: Remote

Part Time Virtual Assistant

Tuscarawas County Public Library System

<div>The Tuscarawas County Public Library System is seeking a motivated individual who will assume the role of Customer Service Assistant at our Bolivar location.
Position(s):
Customer Service Assistant - Bolivar
Status:
18 hours per week (Part-Time)
Pay rate:
$14.50/hour plus paid holiday, vacation, and sick time.
Qualifications: High School Diploma or equivalent; job experience and/or equivalent preferred; may be required to load, unload, lift, shelve, transfer and/or transport materials up to 50lbs including cargo and bookdrop; provide own transportation in fulfillment of job duties; be available evenings and weekends.
Job Responsibilities:
Under the supervision of the Branch Supervisor, the Customer Service Assistant will perform a variety of library procedures; provide high quality customer service, programs, and materials to Library clients; and promotes Library service to all customers. Duties include but are not limited to:<ul><li>
Provides quality circulation, reference, and reader's advisory service to customers</li><li>
May plan, prepare, present, and/or assist with library programs</li><li>
Provides new customers with information about the Library; promotes Library information, services, and programs</li><li>
Provides Mobile Services Support</li><li>
May prepare and coordinate customer collections</li><li>
Interprets customers' needs and refers them appropriately</li><li>
Assists with maintaining a clean and welcoming library environment</li></ul>
Job Requirements:<ul><li>
Excellent oral and written communication skills; listening and interpersonal skills; organizational skills; public speaking skills</li><li>
Computer knowledge including Internet searching, familiar with Microsoft Word, email skills and file management</li><li>
Comfortable with Mobile Technology<ul><li>
Tablets, E-readers, Laptop</li><li>
Digital downloads</li></ul></li></ul>
Interested persons should submit a completed job application along with a letter highlighting skills and experience in relation to this job posting through the online portal or directly to:
Human Resources Specialist
humanresources@tusclibrary.org
Tuscarawas County Public Library System
121 Fair Avenue NW
New Philadelphia, OH 44663 
No phone calls, please. Please reach out via email with any employment inquiries.
Apply Here.</div>

Customer Service Assistant

Divin Electrical Services

Overview We are seeking a dedicated Office Assistant to join our team. The ideal candidate will provide essential support to ensure the smooth operation of our office environment.Duties - Perform general office tasks such as filing and organizing documents - Answer and direct phone calls in a professional manner - Assist with customer scheduling and inquiries and provide excellent customer service - Support administrative staff with various tasks as neededRequirements - Proficiency in Microsoft Office suite (Word, Excel) - Strong communication skills and phone etiquette - Ability to type accurately and efficiently - Prior experience in customer support or administrative roles is a plus - Prior experience in an office for a skilled trade is a plus - Excellent organizational skills with attention to detail, and ability to multitask - Basic proofreading skills for reviewing documentsJob Type: Full-timePay: $15.00 - $17.00 per hourExpected hours: 38 &ndash; 45 per weekExperience:<ul><li>Customer service: 3 years (Required)</li></ul>Ability to Commute:<ul><li>Houston, TX 77080 (Required)</li></ul>Work Location: In person

Office Assistant

Hr Wellness

Job Summary We are seeking a dynamic and organized Hybrid Administrative Assistant to join our team! This vital role combines in-office and remote work to provide exceptional administrative support, ensuring smooth daily operations. The ideal candidate will be energetic, detail-oriented, and possess excellent communication skills to manage a variety of clerical and office management tasks. Your proactive approach will help foster an efficient work environment, support team collaboration, and enhance overall productivity. If you thrive in a fast-paced setting and enjoy multitasking, this position offers a fantastic opportunity to grow your administrative career!Duties<ul><li>Manage front desk responsibilities, greeting visitors and directing calls with professionalism and courtesy</li><li>Operate multi-line phone systems to handle inquiries, schedule appointments, and relay messages promptly</li><li>Maintain organized filing systems&mdash;both physical and digital&mdash;ensuring easy access to important documents</li><li>Perform data entry and bookkeeping tasks using QuickBooks and other accounting software to support financial accuracy</li><li>Coordinate calendar management, including scheduling meetings, appointments, and personal assistance tasks</li><li>Prepare correspondence, proofread documents for accuracy, and ensure all communications are clear and professional</li><li>Manage social media accounts: create content, engage community, respond to comments/queries</li><li>Support office management activities such as ordering supplies, organizing files, and maintaining office equipment</li><li>Provide excellent customer support by addressing inquiries efficiently via phone, email or other while demonstrating strong phone etiquette</li><li>Utilize Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace tools for document creation and collaboration</li><li>Assist with event planning and community outreach activities as needed to promote brand awareness</li></ul>Experience<ul><li>2+ years office experience with a strong background in administrative or clerical roles</li><li>Familiarity with office management procedures including filing systems, scheduling, and customer service practices</li><li>Experience using QuickBooks for bookkeeping or financial record-keeping is highly desirable</li><li>Demonstrated proficiency with multi-line phone systems, computer literacy, and Microsoft Office applications</li><li>Bilingual a plus for supporting diverse client/team communication</li><li>Strong organizational skills with the ability to prioritize tasks effectively in a hybrid work environment</li><li>Excellent typing speed and communication skills combined with attention to detail for proofreading and data entry tasks</li><li>Previous experience in customer support or personal assistant roles is advantageous</li><li>Ability to adapt quickly to new software tools like Google Workspace and maintain high levels of time management</li></ul>Logistics<ul><li>Schedule: The expectation for the first 14 days include 10 hours/ week performing remote tasks. After which, 3 days in-office (T, Th, Sat.) and 3 days remote (M,W,F)</li><li>Tools Required: Secure Internet connection, laptop, noise-canceling headset, and Zoom</li></ul>Payment <ul><li>1099: This is a 1099- Independent Contractor paid position.</li></ul>Why Join Us?<ul><li>Flexibility: You'll enjoy having a flexible hybrid schedule, with 3 days in-office and 3 days remote</li><li>Collaborative Culture: Join a team that values your input and rewards professional growth</li><li>Impact: Your role will directly influence our office efficiency and digital brand, creating impact in the community and online</li></ul>We welcome proactive individuals who excel at multitasking, communicate clearly, and thrive in supportive team environments. If you&rsquo;re ready to bring your administrative expertise to a vibrant workplace dedicated to growth&mdash;apply today!Job Type: Part-timePay: $14.00 - $15.00 per hourExpected hours: 20 per weekBenefits:<ul><li>Flexible schedule</li></ul>Work Location: Hybrid remote in Branchburg, NJ 08876

Hybrid Administrative Assistant

ACE Money Transfer

<div><h3 class="jobSectionHeader">About ACE Properties</h3> 
ACE Properties is a dynamic and growing real estate organization committed to delivering reliable property solutions and exceptional customer service. With a strong focus on transparency, professionalism, and client satisfaction, ACE Properties has established itself as a trusted name in the real estate sector. 
The company proudly manages and markets its flagship projects, Dream City Kharian and Canal City Sarai Alamgir, which are designed to offer modern living standards, prime locations, and excellent investment opportunities. Through these developments, ACE Properties aims to provide secure, well-planned communities that meet the evolving needs of both homeowners and investors.<h3 class="jobSectionHeader"> 
Job Title: Customer Support &amp; Recovery Assistant</h3>
Job Summary: 
 
ACE Properties is seeking a motivated and detail-oriented individual to join our team as a Customer Support &amp; Recovery Assistant. This role involves handling customer interactions, maintaining records, supporting payment tracking, and assisting the recovery team in follow-ups. Fresh graduates with strong communication and organizational skills are encouraged to apply.<h3 class="jobSectionHeader"> 
Key Responsibilities</h3> 
Administrative &amp; Record Management 
<ul><li>
Assist in file issuance and document handling</li><li>
Perform basic data entry and update records in the system</li><li>
Maintain organized physical and digital records</li><li>
Scan, digitize, and properly file documents</li><li>
Maintain records of all submitted documents</li></ul> 
Payments &amp; Accounts Support 
<ul><li>
Receive and record cash payments under supervision</li><li>
Assist in tracking bank transfers, cheques, and drafts</li><li>
Coordinate with the accounts team for payment verification</li><li>
Help prepare payment receipts and adjustment slips</li></ul> 
Customer Handling &amp; Communication 
<ul><li>
Attend to clients and respond to basic queries</li><li>
Handle customer calls and messages professionally</li><li>
Escalate complex issues to senior staff</li><li>
Maintain positive relationships with clients and dealers</li></ul> 
Recovery &amp; Follow-ups 
<ul><li>
Support the recovery team in follow-up calls and reminders</li><li>
Send payment reminders via calls, SMS, or WhatsApp</li><li>
Update recovery records and client follow-up status</li></ul> 
Documentation &amp; Reporting 
<ul><li>
Assist clients in filling forms and completing basic documentation</li><li>
Collect and organize required documents</li><li>
Forward cases to senior team members for processing</li><li>
Prepare simple daily activity reports for the supervisor</li></ul><h3 class="jobSectionHeader"> 

Requirements 
</h3><ul><li>
Minimum Bachelor&rsquo;s degree (B.Com, BBA, or equivalent)</li><li>
Fresh graduates are encouraged to apply (Male candidates only)</li><li>
Good communication skills in Urdu and basic English</li><li>
Basic computer knowledge (MS Excel, Word, data entry)</li><li>
Ability to handle customers professionally</li><li>
Strong organizational and record-keeping skills</li><li>
Basic understanding of payments and installment handling</li></ul> 
Websites: https://aceproperties.com.pk 
 https://dreamcitykharian.com 
 https://thecanalcity.com
iWl0pggnZ1</div>

Customer Services & Recovery Officer

TULSA CITY-COUNTY LIBRARY

<div><div>Inspire curiosity. Empower learning. Build community. Join the Rudisill Regional Library team and be a part of the move to our new, larger facility in the historic Greenwood District!</div>
<div></div><div>The Customer Service Assistant in the Children's Department at Rudisll Regional Library will provide exceptional customer service experiences, while promoting lifelong learning and curiosity with open access to all. Provides direction to customers concerning library services and circulation policies; performs other duties as assigned; is flexible and adaptable throughout the workday, in the type and location of work to be accomplished. The Children's Customer Service Assistant will primarily work with children age 0-11.</div>
<div> 
Customer Service Assistant - 20 hour/week 
Location: Rudisill Regional Library - 1520 N Hartford Tulsa, OK. 74106 
Salary: $14.42/hr. 
 
Schedule: 
Monday: 3:00pm - 7:00pm</div>
<div>Tuesday 3:00pm - 7:00pm</div>
<div>Wednesday 3:00pm - 7:00pm</div>
<div>Rotating Friday / Saturday 8:00am - 5:00pm</div>
<div>Occasional Sunday 1:00pm - 5:00pm 
 
Some additional responsibilities include:</div>
<ul><li>Provides general information in person and by phone assisting customers in locating and discovering materials, connecting with available library services, or providing information about the library, referring questions to the appropriate resource;</li>
<li>Assists customers with self check-out machines by instructing how to charge, renew, and discharge library materials to/from customers;</li>
<li>Registers customers by issuing and updating library cards;</li>
<li>Maintains orderly service areas;</li>
<li>Maintains periodical collections, sorts gift items, and prepares new books for circulation as directed;</li>
<li>May help customers with basic technology and Internet problems;</li>
<li>May assist Librarians with programming, as assigned;</li>
<li>Performs other duties as assigned.</li>
</ul>
<div> 
Education and Experience:</div>
<ul><li>High school diploma or G.E.D. required;</li>
<li>Some college level coursework preferred;</li>
<li>Past experience interacting with customers preferred.</li>
</ul>
<div> 
Physical and Environmental Conditions:</div>
<div> 
Physical Activity: For most positions work regularly requires stooping, bending and light lifting such as three or four reams of paper, four or five books, or other materials (up to 20 pounds). Some positions require moderate physical exertion, such as regularly lifting moderately heavy items (up to 40 pounds) such as crates full of books or pushing heavy (up to 100 pounds) wheeled carts full of books, on a highly frequent basis and/or assuming awkward positions.</div>
<div> 
Work Environment: Work environment involves everyday risk or discomforts which require normal safety precautions, e.g. use of safe work place practices with office equipment, and or avoidance of trips and falls. For some positions there are usually no major sources of discomfort; work is essentially conducted in a normal office environment with acceptable lighting, temperature, and air conditions. For some positions there may be occasional minor discomforts from exposure to less than optimal temperatures (extreme cold or heat) and air conditions due to exposure to the outdoors.</div></div>

Customer Service Assistant - Children's Department

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