customer support assistant

Zachary Daniels

Customer Service Assistant - Brent Cross Salary: £30,000 + 12% bonuses (£33,600) + BenefitsLocation: Brent Cross Shifts: Excellent work life balance - no evenings or extended hours at weekends. You'll work a mix of early (8:00-4:30) and late (9:30-6:00) shifts Monday to Friday, with weekends shared on rotation - typically one full weekend off every two or three weeks. Weekend hours are 8:30-5 on Saturdays and 9:00-4:30 on Sundays. Days off are always scheduled in lieu when you work weekends. We're looking for an ambitious Customer Service Assistant to join a customer-focused site, supporting daily operations and helping drive sales performance. What's on Offer: <ul> <li>£30,000 + benefits</li><li>Private health cover after 1 year</li><li>EAP and Perkbox access</li><li>Enhanced sick pay (5-20 days based on service)</li><li>Birthday gift after 3 years; extra day off on your birthday after 5 years</li><li>Christmas hamper/voucher (£150) after 5 years + annual Christmas party</li><li>Long-term recognition and development opportunities</li></ul> What You'll Do: <ul> <li>Deliver outstanding service and sales results</li><li>Support store operations including security, stock control, and administration</li><li>Convert customer enquiries into rentals and additional sales</li><li>Maintain a safe, compliant, and well-presented facility</li></ul> What You'll Bring: <ul> <li>Experience in retail, sales, or customer service (supervisory experience desirable)</li><li>Confident communicator with strong organisational skills</li><li>Proactive and customer-focused with a commercial mindset</li><li>Reliable, self-motivated, and team-oriented</li></ul> If you're ready to take the next step in your career and lead by example in a customer-driven environment, we'd love to hear from you. BBBH34619

Customer Service Assistant

Spectra Wave

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 Company Description
 
 
 
 Spectra Wave is a leading provider of innovative audiovisual (AV) solutions designed to enhance the way businesses communicate, collaborate, and connect. Focused on creating seamless and impactful experiences, we partner with organizations to deliver user-friendly and technologically advanced AV systems. Our services include AV system design, unified communications, digital signage, professional audio solutions, and system support. From corporate boardrooms to classrooms and command centers, Spectra Wave delivers custom solutions that amplify messages and simplify technology.
 
 
 
 Role Description
 
 
 
 This is a full-time, on-site role for a Customer Service Assistant located in Riyadh, Saudi Arabia. This position serves as the first point of contact for our clients and visitors, playing a critical role in delivering an exceptional and professional impression of Spectra Wave. The ideal candidate will be a proactive, organized, and friendly professional responsible for providing comprehensive administrative and customer service support.
 
 
 
 Key Responsibilities
 
 
 
 
 
 Customer Service &amp; Client Management:
 
 
 
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 Answer incoming phone calls, greet clients, and professionally record their basic information and service requirements.
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 Accurately log all client interactions and potential sales leads into the Customer Relationship Management (CRM) system.
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 Proactively follow up with clients regarding quotations and proposals sent to them.
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 Conduct post-service and post-quotation client satisfaction surveys to gather feedback and ensure high service standards.
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 Front Desk &amp; Office Administration:
 
 
 
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 Greet and welcome all visitors and clients in a warm and professional manner.
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 Manage the main reception area, answer phone calls, and direct inquiries to the appropriate department or individual.
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 Handle and distribute daily correspondence, including emails, messages, mail, and packages.
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 Schedule appointments and manage meeting room bookings to ensure efficient use of office space.
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 Assist with a variety of administrative tasks to support office organization and daily operations.
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 Provide reliable support to HR and management with assigned daily office tasks.
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 </ul>
 
 
 Qualifications
 
 
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 High school diploma required; additional qualifications in Office Administration are a plus.
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 Strong knowledge of AV Industry is a plus.
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 Previous experience in a customer service, receptionist, or administrative assistant role is preferred.
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 Fluent in Arabic and English&nbsp;(both speaking and writing) is highly advantageous.
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 Strong communication, interpersonal, and customer service skills with a professional phone etiquette.
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 Professional appearance and a positive, client-focused attitude.
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 Good computer skills and proficiency in Microsoft Office Suite (Word, Excel, Outlook).
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 Familiarity with CRM software and office equipment (e.g., printers, phone systems).
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 Highly organized, reliable, and able to multitask effectively in a dynamic environment.
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 </ul>
 
 
 How to Apply
 
 
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 If you are a motivated and organized individual looking to grow your career in a dynamic technology company, we encourage you to apply.
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Insight Select Ltd

Customer Service Assistant / Sittingbourne / Hybrid My client in the retail display space are currently seeking a Customer Service Assistant to join their team on a permanent basis. The main purpose for this role is to progress customers orders through the system and work with internal teams to ensure the project goes smoothly.Role & Responsibilities:<ul> <li>Communicating with clients and providing excellent service</li><li>Process sales orders and purchase orders</li><li>General administration duties</li><li>Creating packing lists and export documentation</li><li>Updating customer databases</li><li>Preparing reports on KPIs</li><li>Attending customer meetings with internal and external stakeholders</li></ul> Essential Skillset: <ul> <li>Experience working on export documentation</li><li>Good knowledge of Microsoft Office applications especially Excel</li><li>Experience on ERP systems/databases</li><li>Great customer service skills</li><li>Experience of communications with customers both on the phone and written</li></ul> Benefits: <ul> <li>Hybrid working following completion of training period</li><li>On site gym</li><li>25 days holiday plus bank holidays</li><li>Flexi time policy</li><li>Team events</li><li>Future progression opportunities</li></ul> Customer Service Assistant / Sittingbourne / Hybrid

Customer Services Assistant - Supply Chain

Foresters Financial

Customer Service Assistant - Part time, 4 Month FTCBromley, Kent£12.21 per hour As a part-time Customer Service Assistant in our Servicing Team you will be providing administrative support services for the Forester Life Customers and field force, from initial contact through to the end of the contract terms. Your role will involve:<ul><li>Collation and dispatch of correspondence </li><li>Open and distribute customer correspondence </li><li>Filing, scanning and destruction of paper records </li></ul>What we require<ul><li>Previous office experience </li><li>Good computer skills </li><li>Good organisation skills </li><li>Strong attention to detail </li><li>Enthusiastic and adaptable </li><li>Good communication skills </li></ul>What we offer you<ul><li>£12.21 per hour </li><li>25 days (pro rata) holiday plus bank holidays </li><li>Contributory Pension scheme </li><li>Life cover </li></ul>Working hours are 3 hours a day Monday to Friday. This role will be to cover mornings start time is flexible but likely to be 11.30am. About usForesters Financial is not your typical financial services provider. Those who join our purpose-driven organisation enjoy a culture of collaboration, creativity, and mutual respect and are challenged to do their best to make a difference every day. We help everyday families achieve their financial goals and make a lasting difference in their lives and communities. What we doWe help everyday families achieve their financial goals and make a lasting difference in their lives and communities. We will continue to do this by employing enthusiastic and talented Financial Advisers working across the country and equally talented people to be based at our Head Office in Bromley.

Customer Service Assistant - Part time, 4 Month FTC

Dan Martin Jewelers

Part-Time Administrative &amp; Support AssistantGreat opportunity for someone looking for a part time position. Ideally we would like to find someone who would have interest in residing in this position long term, or has interest in taking on new roles down the road.Great opportunity for college students or those who may have limited schedules currently. Schedule will be somewhat consistent, but being retail, we base hours on store needs. Saturdays may not be common, but in a pinch required.Dan Martin Jewelers &ndash; Now HiringDan Martin Jewelers is looking for a reliable, detail-oriented Part-Time Administrative &amp; Support Assistant to join our team. This role is perfect for someone who enjoys a mix of administrative work, creative tasks, and hands-on involvement in daily store operations. If you love staying organized, have a great eye for detail, and enjoy working in a friendly retail environment, we&rsquo;d love to meet you!Position OverviewThe Administrative &amp; Support Assistant will help keep our store running smoothly by supporting front-of-house and back-of-house operations. Responsibilities include customer interaction, inventory processing, social media content participation, and general day-to-day store assistance.Key Responsibilities/Administrative Duties<ul><li>Answer basic customer questions in-store and over the phone</li><li>Organize documents and update records</li><li>Assist with daily store operations and general office tasks</li></ul>Inventory Processing<ul><li>Check in new inventory and verify quantities</li><li>Enter items into the system accurately</li><li>Label, tag, and store products appropriately</li></ul>Content Creation &amp; Photography<ul><li>Create and post Instagram/Facebook &ldquo;Stories&rdquo; showcasing products, promotions, and behind-the-scenes content</li><li>Take clear, high-quality photos of jewelry and merchandise</li><li>Model jewelry pieces for photos or social media when needed</li></ul>Shipping &amp; Packaging<ul><li>Prepare customer shipments, print labels, and pack items securely</li><li>Confirm correct addresses and ensure timely outgoing orders</li></ul>Store Organization<ul><li>Maintain clean and organized work areas</li><li>Keep supplies stocked and support an efficient workspace</li></ul>Tagging &amp; Re-Tagging<ul><li>Create, print, and attach jewelry tags</li><li>Update product tags as needed (pricing, SKUs, descriptions, sizes)</li></ul>Customer Support<ul><li>Assist customers on the sales floor when all other associates are currently assisting customers.</li><li>Help locate items, answer questions, and provide product recommendations</li><li>Handle repair pickups, verify information, and process payments</li></ul>Additional Tasks<ul><li>Replace basic watch batteries (training provided)</li><li>Professional gift wrapping for customer purchases</li><li>Assemble and prepare promotional mailers</li><li>Open and unpack incoming shipments and prepare items for display</li><li>Participate in inventory counts and discrepancy checks</li></ul>Qualifications<ul><li>Strong attention to detail and organizational skills</li><li>Comfortable interacting with customers</li><li>Ability to multitask and follow established procedures</li><li>Reliable, punctual, and professional</li><li>Photography or social media experience is a plus (but not required)</li><li>Willingness to learn new tasks, including simple watch battery replacement</li><li>Skill set in word, excel, POS systems</li></ul>Schedule<ul><li>Part-time hours</li><li>Flexible scheduling available, including some weekends if needed</li></ul>Growth OpportunitiesWe value dedication and initiative. Strong performers may have the opportunity for increased responsibility and future advancement within the company.Job Types: Part-time, SeasonalPay: $11.00 - $15.00 per hourExpected hours: 10 &ndash; 15 per weekBenefits:<ul><li>Employee discount</li></ul>Work Location: In person

Jewelry Store Admin

CFHELMETS LLC

The Customer Care / Admin Assistant is responsible for managing the day-to-day administrative activities of the office, providing support to the staff, and ensuring efficient operation to promote organizational success.Key Responsibilities:<ul><li>Answers Inquiries from Client, sending quotation,</li><li>Managing office supplies and equipment.</li><li>Handling incoming and outgoing correspondence.</li><li>Assisting in the preparation of order dispatches</li><li>Providing general administrative support</li></ul>Requirements:<ul><li>Accounting Background</li><li>Knowledge in XERO and ODOO is an advantage</li><li>Logistics knowledge is an advantage</li><li>Computer Skills and good English communication are required</li></ul>Job Type: Full-timePay: AED3,000.00 - AED5,000.00 per monthExperience:<ul><li>XERO Software: 2 years (Preferred)</li><li>Accounting: 3 years (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Dubai (Preferred)</li></ul>

Customer Care Representative / Admin Assistant

VirtueStaff

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 VirtueStaff is seeking a proactive and detail-oriented Customer Service / Virtual Assistant to join our dedicated team. In this role, you will be providing exceptional customer support while also assisting with various administrative tasks. If you are passionate about helping others and thrive in a remote work environment, we want you on our team!
 
 
 
 Responsibilities
 
 
 
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 Deliver outstanding customer service by responding to inquiries via phone, email, and chat
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 Assist customers with their account-related questions, issues, and order processing
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 Perform administrative tasks such as data entry, appointment scheduling, and maintaining accurate records
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 Document and track customer interactions and escalate unresolved issues as necessary
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 Collaborate with team members to refine customer service processes and enhance overall client experience
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 Help with social media management and content updates when required
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 Provide feedback on customer service strategies and suggest improvements
 
 
 
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 </ul>
 
 Requirements
 
 
 
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 Proven experience in customer service, virtual assistance, or a similar role
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 Excellent communication skills, both written and verbal
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 Strong problem-solving skills and a customer-first attitude
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 Ability to multitask and manage time efficiently in a remote setting
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 Familiarity with CRM systems and various digital communication tools
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 Highly organized and detail-oriented
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 Ability to work independently as well as part of a team
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 Experience with social media platforms and digital marketing is a plus
 
 
 
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 Benefits
 
 
 
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 Work From Home
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 Performance Bonus
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</div>

Customer Service / Virtual Assistant

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