customer support assistant

Uma Ornaments

Customer Support Assistant &ndash; Uma OrnamentsRole: Handle customer queries, process orders, provide product info, and ensure excellent service. Coordinate with production &amp; logistics for timely deliveries.Requirements:<ul><li>2+ years in customer support (jewellery industry preferred)</li><li>Strong English communication (written &amp; verbal)</li><li>Proficient in MS Office &amp; customer management systems</li><li>Problem-solving &amp; customer-focused mindset</li></ul>Preferred: Knowledge of jewellery products and manufacturing processes.Interested? Send your CV to hr@umaornaments.com or Whatapp CV on 88280 07902Job Types: Full-time, PermanentPay: &#8377;15,000.00 - &#8377;30,000.00 per monthBenefits:<ul><li>Commuter assistance</li><li>Health insurance</li><li>Internet reimbursement</li><li>Life insurance</li><li>Paid sick time</li><li>Provident Fund</li><li>Work from home</li></ul>Work Location: In person

Customer Support

Zachary Daniels

Customer Service Assistant - Brent Cross Salary: £30,000 + 12% bonuses (£33,600) + BenefitsLocation: Brent Cross Shifts: Excellent work life balance - no evenings or extended hours at weekends. You'll work a mix of early (8:00-4:30) and late (9:30-6:00) shifts Monday to Friday, with weekends shared on rotation - typically one full weekend off every two or three weeks. Weekend hours are 8:30-5 on Saturdays and 9:00-4:30 on Sundays. Days off are always scheduled in lieu when you work weekends. We're looking for an ambitious Customer Service Assistant to join a customer-focused site, supporting daily operations and helping drive sales performance. What's on Offer: <ul> <li>£30,000 + benefits</li><li>Private health cover after 1 year</li><li>EAP and Perkbox access</li><li>Enhanced sick pay (5-20 days based on service)</li><li>Birthday gift after 3 years; extra day off on your birthday after 5 years</li><li>Christmas hamper/voucher (£150) after 5 years + annual Christmas party</li><li>Long-term recognition and development opportunities</li></ul> What You'll Do: <ul> <li>Deliver outstanding service and sales results</li><li>Support store operations including security, stock control, and administration</li><li>Convert customer enquiries into rentals and additional sales</li><li>Maintain a safe, compliant, and well-presented facility</li></ul> What You'll Bring: <ul> <li>Experience in retail, sales, or customer service (supervisory experience desirable)</li><li>Confident communicator with strong organisational skills</li><li>Proactive and customer-focused with a commercial mindset</li><li>Reliable, self-motivated, and team-oriented</li></ul> If you're ready to take the next step in your career and lead by example in a customer-driven environment, we'd love to hear from you. BBBH34619

Customer Service Assistant

Insight Select Ltd

Customer Service Assistant / Sittingbourne / Hybrid My client in the retail display space are currently seeking a Customer Service Assistant to join their team on a permanent basis. The main purpose for this role is to progress customers orders through the system and work with internal teams to ensure the project goes smoothly.Role & Responsibilities:<ul> <li>Communicating with clients and providing excellent service</li><li>Process sales orders and purchase orders</li><li>General administration duties</li><li>Creating packing lists and export documentation</li><li>Updating customer databases</li><li>Preparing reports on KPIs</li><li>Attending customer meetings with internal and external stakeholders</li></ul> Essential Skillset: <ul> <li>Experience working on export documentation</li><li>Good knowledge of Microsoft Office applications especially Excel</li><li>Experience on ERP systems/databases</li><li>Great customer service skills</li><li>Experience of communications with customers both on the phone and written</li></ul> Benefits: <ul> <li>Hybrid working following completion of training period</li><li>On site gym</li><li>25 days holiday plus bank holidays</li><li>Flexi time policy</li><li>Team events</li><li>Future progression opportunities</li></ul> Customer Service Assistant / Sittingbourne / Hybrid

Customer Services Assistant - Supply Chain

Foresters Financial

Customer Service Assistant - Part time, 4 Month FTCBromley, Kent£12.21 per hour As a part-time Customer Service Assistant in our Servicing Team you will be providing administrative support services for the Forester Life Customers and field force, from initial contact through to the end of the contract terms. Your role will involve:<ul><li>Collation and dispatch of correspondence </li><li>Open and distribute customer correspondence </li><li>Filing, scanning and destruction of paper records </li></ul>What we require<ul><li>Previous office experience </li><li>Good computer skills </li><li>Good organisation skills </li><li>Strong attention to detail </li><li>Enthusiastic and adaptable </li><li>Good communication skills </li></ul>What we offer you<ul><li>£12.21 per hour </li><li>25 days (pro rata) holiday plus bank holidays </li><li>Contributory Pension scheme </li><li>Life cover </li></ul>Working hours are 3 hours a day Monday to Friday. This role will be to cover mornings start time is flexible but likely to be 11.30am. About usForesters Financial is not your typical financial services provider. Those who join our purpose-driven organisation enjoy a culture of collaboration, creativity, and mutual respect and are challenged to do their best to make a difference every day. We help everyday families achieve their financial goals and make a lasting difference in their lives and communities. What we doWe help everyday families achieve their financial goals and make a lasting difference in their lives and communities. We will continue to do this by employing enthusiastic and talented Financial Advisers working across the country and equally talented people to be based at our Head Office in Bromley.

Customer Service Assistant - Part time, 4 Month FTC

The Emirates Group

Job Purpose: 
The overall objective of a call centre assistant is to provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction, which is essential for maintaining positive relationships and loyalty between Linencraft and its customers.
 
Key Result Areas: 
Respond to incoming calls from customers promptly and professionally.
 Provide information and assistance based on customer inquiries.
 Address customer complaints and resolve issues efficiently.
 Record customer interactions and maintain accurate logs in the database and CRM, and update customer information as needed on the central database.
 Stay informed about the company's products and services to provide accurate information.
 Conduct follow-up calls to ensure customer satisfaction and resolve any outstanding issues.
 Notify customers of updates regarding their inquiries or complaints based on interaction from other LC Business Units.
 Work closely with team members and supervisors to meet performance targets.
 Follow company policies and procedures for handling calls and customer interactions.
 Maintain the confidentiality of customer and company information.
 
Job Context: 
Linencraft provides commercial laundry services to over 130+ clients across Airlines, Hospitality, Healthcare, and Institutional sectors, processing over 500,000 pieces of linen daily. Linencraft largely comprises five main sections: Logistics, Airline laundry operations, Hospitality operations, Dry cleaning operations and Administration.
 
At Linencraft, we are committed to delivering exceptional quality and service to our customers. As leaders in our industry, we understand that our success is built on the satisfaction and loyalty of our customers. The principal role of the Customer Care Assistant is to ensure that, while adhering to quality standards, we provide excellence in customer service. The position is vital as it serves as the main link for all inbound and outbound communications, connecting our customers with the support they need through various channels, including phone calls, email and/or the Linencraft application.
 
The role holder will be responsible for managing customer interactions effectively, ensuring that every inquiry is handled with professionalism and care. He/ She will act as the first point of contact for our customers, addressing their needs and concerns while fostering a positive experience that reflects our commitment to quality.
 
Knowledge, Skills & Minimum Experience: 
Education Qualification: 
a) High School Diploma (must have)
 
Work Experience: 
a) Minimum of 2 years* experience in customer handling roles.
 
Skills: 
<ul>
<li>Good Communication Skills *' verbal, written and comprehension</li>
<li>Patience in listening to customers</li>
<li>Computer skills</li>
<li>Eye for detail</li>
</ul>

CUSTOMER CARE ASSISTANT

Job Description We are seeking a dedicated and customer-oriented Customer Support Assistant to join our team at Uma Ornaments. The ideal candidate will be responsible for ensuring smooth communication between the company and its customers, addressing inquiries, processing orders, and providing exceptional service. The role requires a strong ability to multitask and maintain excellent customer relations in a fast-paced jewellery manufacturing environment.Key Responsibilities:&middot; Customer Inquiries: Handle customer queries via phone, email, and in-person with a focus on resolving issues and providing product information.&middot; Order Management: Assist with order processing, including entry and tracking of customer orders in the system.&middot; Product Information: Provide accurate details about product availability, pricing, and specifications to customers.&middot; Complaint Resolution: Address customer complaints or concerns, ensuring timely and satisfactory resolutions.&middot; Coordination: Work closely with the production and logistics teams to ensure timely delivery of products.&middot; Customer Feedback: Collect and relay customer feedback to improve service and product offerings.Required Skills &amp; Qualifications:&middot; Proven experience in a customer support role, preferably within the jewellery industry.&middot; Strong communication skills (both written and verbal) in English.&middot; Ability to work in a fast-paced, high-pressure environment.&middot; Proficiency with customer management systems and MS Office Suite.&middot; Strong problem-solving abilities and a customer-focused mindset.Preferred Qualifications:&middot; Knowledge of jewellery products, design, and manufacturing processes.&middot; Experience in the jewellery industry or a similar field.Benefits:&middot; Competitive salary.&middot; Opportunities for career growth and skill development.&middot; Work in a well-established and reputed jewellery firm.WhatsApp Cvon 88280 07902 or email hr@umaornaments.comJob Type: Full-timePay: &#8377;20,000.00 - &#8377;25,000.00 per monthBenefits:<ul><li>Provident Fund</li></ul>Work Location: In person

Customer Support Executive

VirtueStaff

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 VirtueStaff is seeking a proactive and detail-oriented Customer Service / Virtual Assistant to join our dedicated team. In this role, you will be providing exceptional customer support while also assisting with various administrative tasks. If you are passionate about helping others and thrive in a remote work environment, we want you on our team!
 
 
 
 Responsibilities
 
 
 
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 Deliver outstanding customer service by responding to inquiries via phone, email, and chat
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 Assist customers with their account-related questions, issues, and order processing
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 Perform administrative tasks such as data entry, appointment scheduling, and maintaining accurate records
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 Document and track customer interactions and escalate unresolved issues as necessary
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 Collaborate with team members to refine customer service processes and enhance overall client experience
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 Help with social media management and content updates when required
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 Provide feedback on customer service strategies and suggest improvements
 
 
 
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 </ul>
 
 Requirements
 
 
 
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 Proven experience in customer service, virtual assistance, or a similar role
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 Excellent communication skills, both written and verbal
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 Strong problem-solving skills and a customer-first attitude
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 Ability to multitask and manage time efficiently in a remote setting
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 Familiarity with CRM systems and various digital communication tools
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 Highly organized and detail-oriented
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 Ability to work independently as well as part of a team
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 Experience with social media platforms and digital marketing is a plus
 
 
 
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 </ul>
 
 Benefits
 
 
 
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 <li>
 Work From Home
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 Performance Bonus
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 </ul>
</div>

Customer Service / Virtual Assistant

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