customer support assistant

Lost Roads Baking Co.

Job Summary We are seeking a highly organized and detail-oriented Administrative Assistant to join our team. The ideal candidate will provide essential support to ensure the smooth operation of our bakery, assisting with various administrative tasks and contributing to an efficient work environment. This role requires strong computer literacy, excellent time management skills, and a commitment to delivering exceptional customer service.Our core values are integrity, high standards, resourcefulness, results driven, and team player.This role provides an opportunity for growth into an Executive Assistant.Responsibilities<ul><li>Manage daily clerical operations including filing, scheduling, and calendar management.</li><li>Provide strong and effective customer support by serving customers, responding to inquiries and addressing client needs in a professional manner.</li><li>Prepare and proofread documents for accuracy and clarity, ensuring all communications are error-free.</li><li>Utilize Google Suite and Canva applications for document creation, data entry, marketing and communication purposes.</li><li>Assist in managing appointments and coordinating schedules for team members.</li><li>Maintain well-organized filing systems for easy retrieval of documents and information.</li><li>Support the team with various administrative tasks as needed, including those related to marketing.</li><li>Assist and support management in the day-to-day operations to ensure the smooth functioning of the bakery, including monitoring and ordering supplies, organizing and tracking customer orders, and other tasks related to a position of this sort in a bakery.</li></ul>Requirements<ul><li>Proficiency in computer literacy with experience in Google Suite and Canva applications.</li><li>Very strong writing and proofreading skills, with attention to detail.</li><li>Excellent time management skills to prioritize tasks effectively in a fast-paced environment.</li><li>Previous experience in customer service or customer support roles is preferred.</li><li>Familiarity with receptionist duties is advantageous but not required.</li><li>Exceptional organizational skills with the ability to manage multiple tasks simultaneously.</li></ul>If you are a proactive, driven individual who thrives in a dynamic office setting and is eager to contribute to our team's success, we encourage you to apply for this rewarding opportunity as an Administrative Assistant.Job Type: Full-timePay: $15.00 - $17.00 per hourExpected hours: 32 &ndash; 42 per weekBenefits:<ul><li>Employee discount</li><li>Paid time off</li></ul>Education:<ul><li>High school or equivalent (Required)</li></ul>Experience:<ul><li>Administrative: 1 year (Preferred)</li></ul>Ability to Commute:<ul><li>Marble Falls, TX 78654 (Required)</li></ul>Work Location: In person

Administrative Assistant

BLANK ROME, LLP

About UsBlank Rome is an Am Law 100 firm with 16 offices and nearly 750 attorneys who provide comprehensive legal and advocacy services to clients operating in the United States and around the world. Our professionals have built a reputation for their leading knowledge and experience across a spectrum of industries and are recognized for their commitment to pro bono work in their communities. Since our inception in 1946, Blank Rome&rsquo;s culture has been dedicated to providing top-level service to all of our clients and has been rooted in the strength of our diversity and inclusion initiatives. Our commitment to our core values and dedication to providing a supportive and inclusive work environment, allows the firm to attract and retain the brightest in the industry.Job OverviewThe Client Support Assistant will provide assistance to the attorneys on the client service team in delivering the highest level of service possible. As a key team member, the Client Support Assistant is proactive in effectively servicing specific client needs, balancing multiple work demands, taking personal responsibility for the quality and timeliness of their work, and maintaining strict client and firm confidentiality. The Client Support Assistant maintains a highly professional demeanor and focus and seeks to maximize individual contributions to the team and support client needs.This role has a hybrid working arrangement. Potential candidates must live within commuting distance of our Los Angeles office in Century City to be onsite 3 days per week and be flexible to work onsite additional days as needed for client needs. In this role, you will report to the Office Administrator.Essential Functions<ul><li>Effectively and efficiently manage relationship with client(s), taking on the role of liaison between the firm and the client(s).</li><li>Create, edit, format and proofread documents including, but not limited to, agreements, contracts, plans, etc. and maintains such documents within the firm&rsquo;s document management system.</li><li>Has command of workflow and use firm resources fully and appropriately.</li><li>Prepare and finalize legal documents for e-Filing as needed.</li><li>Communicate directly and on behalf of attorneys with third parties, including outside vendors. Responding timely to all third-party inquiries.</li><li>Work as a key team member within the practice group.</li><li>Organize and coordinate conference calls and client meetings.</li><li>Prepares new client matter requests and coordinates approval; conflict search processes; and new matter letters.</li><li>Review and edit bills and related reports according to client billing arrangements and facilitate prompt responses to client billing inquiries.</li><li>Edit and coordinate client proposals with attorneys and the Marketing Department.</li><li>Maintain and manage contacts, keeping information current.</li><li>Maintain and monitor attorney calendars.</li><li>Coordinate and/or book travel arrangements.</li><li>Prepare, track and maintain attorney expenses in Chrome River.</li><li>Perform other responsibilities as assigned.</li><li>Work additional hours as needed to fulfill job requirements, including extended hours during the business week and weekends</li></ul>The above essential functions represent the general nature and level of responsibilities for this position and is not intended to be an all-inclusive list. The firm may modify and amend any job description at any time in its sole discretion.Skills/Qualifications<ul><li>5+ years of paralegal or legal secretarial experience, in a professional services environment required.</li><li>Litigation experience required; matrimonial law experience preferred.</li><li>College degree preferred; High School diploma or GED required.</li><li>Notary preferred.</li><li>Strong communication (verbal and written) and interpersonal skills.</li><li>Basic mathematical and finance skills required.</li><li>Extremely well-organized with a keen attention to detail and accuracy.</li><li>Ability to multitask and set priorities appropriately.</li><li>Customer service oriented, with commitment to promptness and accuracy of responses.</li><li>Ability to exercise initiative to identify attorney and client needs and commitment to assist with what is needed.</li><li>Ability to understand complex relationships and organizational structures.</li><li>Proven analytical, problem solving, critical thinking, and decision-making skills.</li><li>Ability to think quickly on one&rsquo;s feet and handle a high volume of work without error in a fast-paced environment.</li><li>Ability to work independently as well as in a team-oriented environment.</li><li>Commitment to strict confidentiality and discretion.</li><li>Ability to receive detailed information through oral and written communication.</li><li>Ability to exchange information and receive instructions via phone and email.</li><li>Unquestioned integrity and professionalism.</li><li>Strong proficiency in Microsoft Suite (Word, Excel, Outlook, Teams), and prior use of Chrome River, InterAction, and Carpe Diem.</li></ul>General Expectations<ul><li>Promote positive work habits, including effective and timely communication, teamwork, and demonstrating respect for colleagues.</li><li>Contribute to providing the highest quality of service to internal and external clients.</li><li>Take appropriate initiative and ownership of job responsibilities while ensuring the assignments/job duties are performed successfully and on time.</li><li>Understand and abide by firm policies and embrace firm values.</li><li>Ability to maintain regular attendance and work regularly scheduled hours.</li><li>Ability to sit for long periods of time, type, and handle light lifting (files, copy paper, etc.) in a professional office environment.</li><li>Comply with safe work practices including compliance with the firm&rsquo;s COVID-19 policies and safety measures.</li></ul>CompensationThe salary range for this role is $75,000 - $95,000. Actual salaries will depend on a candidate's geographic location, relevant experience, and skillset. The salary range listed is just one component of Blank Rome&rsquo;s total compensation package for employees. Other monetary rewards include annual discretionary bonuses based on performance and profit-sharing contributions based on eligibility and firm profitability.In addition, Blank Rome provides a comprehensive suite of benefits to promote health and financial security, including medical, dental, and vision insurance as well as life, accident, and disability insurance plans. The firm also provides the opportunity to participate in 401(k) retirement benefits, commuter benefits, and well-being programs.EEO StatementBlank Rome is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, ethnicity, religion, sexual orientation, gender, gender identity or expression, national origin, citizenship status, age, disability, genetic information, marital or family status, or any other status protected by law.Our core values of respect for the individual, the community, and the law are clearly demonstrated in our ability to recruit and develop a diverse group of exceptionally talented attorneys and professional staff who enable us to best serve our clients and our communities.Job Type: Full-timePay: $75,000.00 - $95,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li><li>Work from home</li></ul>Work Location: Hybrid remote in Los Angeles, CA 90067

Client Support Assistant (Matrimonial Law)

<div>
 
 Viu MENA is looking for a
 
 Customer Support Executive
 
 to join our team!
 
 
 
 
 
 If you have experience in the
 
 streaming industry
 
 , know your way around
 
 Zendesk
 
 and social media management tools &mdash;
 
 experience with Braze CRM is a strong plus
 
 &mdash; we&rsquo;d love to hear from you!
 
 
 
 
 
 We&rsquo;re looking for someone with a
 
 positive, energetic attitude
 
 and a passion for delivering great customer experiences.
 
 
 
 
 
 
 Your Role
 
 
 <ul>
 <li>
 Customer Support: Respond to customer queries promptly and engage with them using social media channels; collaborate across departments and technical team to address customers issues and complaints
 </li>
 <li>
 Social Media Monitoring: Monitor customer complaints on social media and provide assistance as needed
 </li>
 <li>
 Feedback Sharing: Share relevant customer feedback to contribute to the improvement of our offerings
 </li>
 <li>
 Multi-channel Management: Manage customer conversations across social media and all support channels.5. 6. 7. 8. Ensure Seamless Customer Experience: Drive a positive and seamless customer experience to enhance brand sentiment
 </li>
 <li>
 Product Knowledge Mastery: Develop an in-depth understanding of our offerings to provide informative support and personalized recommendations to customers
 </li>
 <li>
 Collaborative Improvement: Collaborate with customer-success and product teams to contribute to ongoing initiatives aimed at enhancing services and customer satisfaction
 </li>
 <li>
 Record Management: Maintain accurate records of customer interactions, documenting steps taken to efficiently resolve issues
 </li>
 </ul>
 
 
 
 
 
 
 
 
 To Succeed in this Role
 
 
 <ul>
 <li>
 BSc in Business management, IT, or relevant diploma from a reputable university.
 </li>
 <li>
 2-5 years&rsquo; experience in customers-facing roles with a proven track record of delighting customers and exceeding their expectations in a similar customer service/care role. Familiarity with digital native industry is considered a plus.
 </li>
 <li>
 Excellent writing and editing skills in Arabic and English.
 </li>
 <li>
 Experience using customer service software and remote support tools.
 </li>
 <li>
 Excellent communication and problem-solving skills.
 </li>
 <li>
 Strong multi-tasking abilities.
 </li>
 <li>
 Proficiency in using social media channels as a customer support channel; deep knowledge of social media trends, hashtags.
 </li>
 <li>
 Collaborate efficiently with cross-functional teams, particularly the Marketing team.
 </li>
 </ul>
 
 
</div>

Customer Support Executive

KOTN

<div>At Kotn, we&rsquo;re changing how things are created and consumed&mdash;crafting pieces only from the finest natural fibres, in ways that honour the people who make them and the places they&rsquo;re made. We built Kotn from the ground up, working hand-in-hand with smallholder cotton farmers and every step of our supply chain to ensure the highest quality of life for those who create our pieces and the highest quality product for you. Now a Certified B Corp voted Best for the World, a portion of every order helps provide accessible education for our farmers' children.
What you&rsquo;ll be working on:
Customer Support (50%)<ul><li>
Customer-facing everyday: provide best-in-class customer support to all customers; fielding questions and providing upbeat, customized support</li><li>
Review ticket responses to meet quality standards and improve current processes where necessary</li><li>
Maintain alignment with all brand and marketing initiatives, and be up-to-date with new launches, new materials, sizing etc.</li></ul>
Customer Support (30%)<ul><li>
Resolve customer requests in a timely manner by going above and beyond to ensure a consistently great experience and satisfactory resolution to all customer interactions</li><li>
Identify customer needs or desires in order to recommend the appropriate products and drive for sales increasing solutions</li><li>
Deliver surprise and delight moments to ensure an exceptional experience where possible</li></ul>
Reporting and Operations (20%)<ul><li>
Tackle day to day operational tasks, such as processing and facilitating returns/exchanges between customers and fulfillment team</li><li>
Report on key customer service metrics and share learnings and insights regularly</li><li>
Coordinate/liaison between customers, fulfillment/warehouse team and in-store sale associates</li><li>
Maintain alignment with all brand and marketing initiatives, and be up-to-date with new launches, new materials, sizing etc.</li></ul>
What You&rsquo;ll Bring:
Detail Oriented
Demonstrate meticulous attention to detail by ensuring accuracy in all operational tasks, and customer facing programs.
Communication
Demonstrates awareness by adjusting language and terminology, both written and verbally, for intended audience to clearly convey ideas and address opportunities.
Critical Thinking
Data oriented story teller, enabling curiosity to find innovative solutions to continuously improve business areas.
Initiative
Self-starter, naturally motivated to seize opportunities and get started without prompting.
Additional Requirements:
1+ year experience within customer service using a ticketing system
Proficient in English, both written and verbal is required
Must be available to work flexible shifts, including evenings, nights, and weekends, to ensure round-the-clock coverage in alignment with Toronto EST hours</div>

Customer Support Associate

Nessovo solutions

We are looking for a dynamic and proactive Customer Support Executive who can also take charge of upselling and converting leads into sales. This is a dual-role position where you&rsquo;ll handle customer queries, provide excellent support, and also focus on promoting our products/services to existing and potential clients.Key Responsibilities:<ul><li>Handle incoming customer queries via chat, email, and calls in a professional manner.</li><li>Build and maintain strong relationships with customers.</li><li>Understand customer needs and recommend suitable products/services.</li><li>Follow up with leads and convert them into paying customers.</li><li>Manage complaints or concerns quickly and efficiently.</li><li>Maintain accurate records of interactions and sales.</li><li>Collaborate with internal teams to ensure smooth customer experience.</li><li>Meet individual and team sales targets.</li></ul>Requirements:<ul><li>Excellent English communication skills (both spoken and written).</li><li>Strong interpersonal and customer-handling skills.</li><li>Must be confident, persuasive, and sales-oriented.</li><li>Positive attitude with a focus on customer satisfaction.</li><li>Ability to multitask and work under pressure.</li><li>Previous experience in customer support or sales is a plus.</li></ul>What We Offer:<ul><li>Competitive basic salary.</li><li>Attractive performance-based incentives/commissions.</li><li>Friendly and collaborative work environment.</li><li>Training and development opportunities.</li><li>Growth within the company.</li></ul>Job Type: Full-timeWork Location: In person

Printing and Advertising Company

We&rsquo;re Hiring | Customer Support ExecutiveLocation: Jaipur, Rajasthan Salary: &#8377;17,000 &ndash; &#8377;25,000 + Perks &amp; Benefits Job Type: Full-time EmploymentIndustry Type: A Group of Companies with a diversified business portfolio across Mining, Construction, Municipal Water Supply, and Industries.About the Role: We are looking for a Customer Support Executive to manage customer coordination, billing, logistics, and operational support. The role requires excellent communication, attention to detail, and multitasking abilities.Key Responsibilities: &#9989; Prepare &amp; share client quotations &#9989; Process billing &amp; maintain records &#9989; Coordinate transportation/logistics for orders &#9989; Follow up with clients for timely payments &#9989; Address customer queries &amp; provide updates &#9989; Collaborate with internal teams &#9989; Maintain records in CRM/ERPRequirements:<ul><li>Female candidates preferred</li><li>0&ndash;2 years of experience in customer service / billing / office coordination</li><li>Science background preferred</li><li>Strong communication &amp; MS Office skills</li><li>Bachelor&rsquo;s degree preferred</li></ul>Send your updated resume to a3.modernism@gmail.comJob Types: Full-time, Permanent, FresherPay: &#8377;17,000.00 - &#8377;25,000.00 per monthLanguage:<ul><li>English (Required)</li></ul>

Rightways Air Logistics, Pvt Ltd

Customer Support Executive Job Description TemplateWe are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service .To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.Customer Support Executive Responsibilities:<ul><li>Overseeing the customer service process.</li><li>Resolving customer complaints brought to your attention.</li><li>Creating policies and procedures.</li><li>Planning the training and standardization of service delivery.</li><li>Conducting quality assurance surveys with customers and providing feedback to the staff.</li><li>Possessing excellent product knowledge to enhance customer support.</li><li>Maintaining a pleasant working environment for your team.</li></ul>Customer Support Executive Requirements:<ul><li>A bachelor&rsquo;s degree in administration or a related field.</li><li>A minimum of 6 Months experience.</li><li>Excellent interpersonal and written and oral communication skills.</li><li>Knowledge of CRM systems.</li><li>Computer skills (Excel knowledge is must)</li><li>Knowledge of mediation and conflict resolution techniques is preferable.</li></ul>Job Type: Full-timePay: Up to &#8377;15,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Logistics: 1 year (Preferred)</li><li>Customer service: 1 year (Required)</li></ul>Language:<ul><li>Hindi (Required)</li><li>English (Required)</li></ul>Work Location: In person

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10000 customer support assistant jobs NEAR_ME

Administrative Assistant

Client Support Assistant (Matrimonial Law)

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Customer Support Executive