customer support associate

Cozymeal

<div>Discover. Savor. Connect. Welcome to the chef's table. 
Discover and book unforgettable culinary experiences: hands-on cooking classes, private-chef meals, guided food tours, wine tastings and team-building events in 400+ cities worldwide. With just a few clicks you can line up the perfect occasion, from a date-night sushi lesson or anniversary chef&rsquo;s-table dinner, to an interactive dinner party with friends, a corporate pasta-making challenge, or a flavorful food tour. Wherever you are, we turn moments into delicious memories - effortlessly. 
In addition to providing customers access to world-class culinary experiences, products and content, we also provide a great source of income to our partners that includes chefs, sommeliers, guides and mixologists. For this, we were recognized by the Global Good Fund in 2019. 
 
Serving both customers and our culinary partners is our top-priority and ingrained in our culture and in how we run our business every day. We continuously strive to curate the best culinary experiences and products and to create the best content for the millions of customers visiting our site while providing additional support and business to our partners. 
 
About the Role: 
We are looking for a strong, experienced full-time Customer Support Associate to join our growing team. This is an important role within the operations team with opportunities to grow within the organization. 
 
Responsibilities Include: 
<ul><li>Understanding Cozymeal&rsquo;s services and providing solutions to customers and hosts and other partner inquiries relating to our products in a timely manner. Our goal is a same-day, one-call resolution</li><li>Provide support to customers and respond to inquiries through multiple channels including phone, chat, and email, in line with company standards for communication</li><li>Assist our community of hosts and other partners with any questions or requests pertaining to our platform, upcoming experiences, tools, and communication</li><li>Working closely with other departments to resolve any issues or questions.</li><li>Other projects/duties as assigned.</li></ul> 

Requirements Include: 
<ul><li>4+ years of experience in a customer service role</li><li>Professional with excellent verbal and written communication skills</li><li>Positive attitude and a willingness to learn and grow in the position</li><li>Ability to be resourceful and responsive</li><li>Strong interest or experience in the culinary world</li><li>Ability to work efficiently and distraction-free in a home office environment</li><li>Proficient in Google Suite and Excel</li><li>Experience working with a CRM</li></ul> 

Hours: anytime between 6:00 AM and 9:00 PM PST. 
 
What We Offer: 
<ul><li>Work anywhere in the world (we are 100% remote team)</li><li>Competitive pay.</li><li>Opportunity to grow within the organization to a leadership role.</li><li>Opportunity to learn from some of the best in the industry.</li><li>Great work environment with a strong and friendly team of co-workers.</li></ul> 

Location: Worldwide. This is a fully remote role and qualified candidates from anywhere in the world can apply for this role.</div>

Customer Support Associate

Maximus Insurance Brokerage

SummaryThe Financial Customer Support Associate is a multifaceted role that combines exceptional customer service with financial support responsibilities. The associate will serve as the primary point of contact for customers, addressing inquiries, resolving issues, and delivering detailed product and service information across multiple communication channels. In addition to providing excellent service, the role includes supporting financial tasks such as payroll processing, expense reports, invoice certification, payment tracking, and assisting with monthly financial reporting and audits.Responsibilities<ul><li>Providing excellent service by addressing customer inquiries, resolving issues, and offering detailed information about products and services.</li><li>Managing customer interactions across multiple channels (phone, email, chat) while ensuring accurate and timely responses.</li><li>Proactively identifying customer needs and providing tailored solutions to ensure a positive experience.</li><li>Assisting with troubleshooting and escalating complex issues to the appropriate teams when necessary.</li><li>Maintaining accurate records of customer interactions and feedback for continuous service improvement.</li><li>Supporting sales and marketing teams by gathering customer insights and generating leads from inquiries.</li><li>Ensuring consistent communication and follow-up to maintain long-term customer relationships.</li><li>Monitoring and responding to inquiries on relevant platforms such as social media or live chat.</li><li>Assisting with payroll processing and expense reports.</li><li>Supporting monthly financial reporting and audits by reporting necessary documentation.</li><li>Verifying financial data and ensuring accuracy in transactions</li></ul>Essential Duties<ul><li>Serve as the primary point of contact for customers, providing a positive and efficient experience.</li><li>Respond to inquiries promptly via phone, email, or chat, offering accurate product and service information.</li><li>Resolve customer issues and complaints, ensuring satisfaction or escalating as needed.</li><li>Process orders, payments, refunds, and exchanges accurately and efficiently.</li><li>Maintain up-to-date customer records and provide basic technical support when necessary.</li><li>Upsell and cross-sell relevant products or services to meet customer needs and enhance satisfaction.</li><li>Assist in daily bookkeeping tasks, ensuring financial records remain accurate and organized.</li><li>Supporting accounting functions, including invoice certification, payment tracking, and financial reporting.</li><li>Assist with monthly closing, budgeting, financial reporting</li><li>Adhere to company policies while consistently meeting performance targets and service metrics.</li></ul>Non-Essential Duties<ul><li>Assisting with administrative tasks, filing, and organizing paperwork.</li><li>Participating in meetings, training, and conducting customer satisfaction surveys.</li><li>Supporting marketing efforts and forwarding feedback to other departments.</li><li>Preparing reports and managing office supplies or inventory.</li><li>Assisting with special projects, events, or product/service launches.</li></ul>Supervisory Responsibilities<ul><li>While this role does not involve direct supervision of staff, the Customer Service Representative ensures the organization&rsquo;s customer service operations run smoothly and effectively. Employers typically expect a Customer Service Manager to fulfill a variety of responsibilities that drive customer satisfaction, team performance, and organizational efficiency.</li></ul>Required Skills &amp; Qualifications<ul><li>Education and Experience</li><li>High school diploma or equivalent required; additional education or certifications in business or communication preferred.</li><li>A minimum of 1-3 years working directly with customers, handling inquiries, complaints, and troubleshooting.</li><li>Technical and Computer Skills</li><li>Proficiency in CRM systems and software for customer interactions and data.</li><li>Familiarity with communication software and live chat systems.</li><li>Basic proficiency in accounting software such as QuickBooks, Excel, or similar tools.</li><li>Experience with helpdesk or ticketing software is a plus.</li><li>Language Skills</li><li>Strong verbal and written communication skills in English and Mandarin.</li></ul>Preferred Skills &amp; Qualifications<ul><li>Previous experience in a customer-facing role, particularly in customer service, retail, or call centers.</li><li>Strong critical thinking skills to identify issues and provide effective solutions promptly.</li><li>Ability to manage multiple customer inquiries and tasks simultaneously without compromising service quality.</li><li>Familiarity with handling customer complaints and de-escalating difficult situations.</li><li>Understanding of financial procedures, such as invoicing and reconciliation.</li></ul>Pay: $20.00 - $24.00 per hourWork Location: In person

Financial Customer Support Associate

Fanatics

<div>
 
 About Us
 
 
 
 Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting &amp; Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
 
 
 
 Reporting to:
 
 Senior Customer Support Associate
 
 
 
 Location:
 
 Remote
 
 
 
 Schedule:
 
 Full Time
 
 
 
 About The Team
 
 
 
 Fanatics Collectibles is a new company working at the intersection of collectibles and technology. Backed by some of the best investors, sports properties, and operators in the world, we&rsquo;re integrating with Fanatics&rsquo; global digital sports platform (inclusive of 900 sports relationships and more than 80 million fans) to reimagine the collectibles business.
 
 
 
 About The Role
 
 
 
 Fanatics Collectibles is the licensed trading card division of Fanatics &ndash; a global digital sports platform that allows fans to Buy, Collect, and Bet. Collector Support is core to our business, reflecting the same passion as the fans we serve. These roles have historically led to advancement into Customer Experience, Product, and Brand Management. We&rsquo;re looking for proactive, detail-oriented individuals eager to grow within a fast-paced, evolving environment.
 
 
 Senior Customer Support Associates act as escalation specialists within our broader support team, resolving high-priority issues from internal teams, social media, and executive channels. Operating remotely in US hours, Sr CSAs provide direct customer support, assist Tier 1 advisors with real-time challenges, and ensure consistent handling of public and private escalations while maintaining high service standards across channels.
 
 
 
 What You&rsquo;ll Be Doing
 
 
 
 <ul>
 <li>
 Respond to complex and high-priority customer contacts across email, phone, and chat, applying sound judgment to drive resolution.
 </li>
 <li>
 Manage escalations from internal teams, executive channels, and public-facing platforms such as X, Instagram, and Facebook.
 </li>
 <li>
 Manage escalated contacts involving high-value or VIP collectors, ensuring sensitive issues are handled with discretion, urgency, and consistent executive-level support expectations.
 </li>
 <li>
 Monitor social channels for brand- or exec-tagged posts, engaging publicly or via DM using assigned tools to resolve issues quickly and professionally.
 </li>
 <li>
 Support daily service operations by flexing across regions to help stabilize global coverage during periods of high volume.
 </li>
 <li>
 Provide peer-level guidance to Tier 1 agents, supporting workflow continuity and reinforcing best practices across shifts.
 </li>
 <li>
 Maintain up-to-date knowledge of product releases, collector policies, and tooling to deliver accurate and timely support.
 </li>
 <li>
 Identify, quantify, and escalate emerging or systemic issues impacting the collector experience.
 </li>
 <li>
 Document all case activity thoroughly in support platforms to ensure clear handoffs and visibility.
 </li>
 <li>
 Execute administrative tasks including refunds, returns, and stock allocations in accordance with regional policy.
 </li>
 <li>
 Participate in process improvement efforts, providing feedback and insight to help evolve tools, workflows, and policies.
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 Minimum 3 years of customer support or related experience, preferably in a fast-paced, high-volume environment
 </li>
 <li>
 Strong understanding of the trading cards and collectibles industry, including collector behavior and product lifecycles
 </li>
 <li>
 Proven ability to resolve complex or escalated issues with professionalism, empathy, and sound judgment
 </li>
 <li>
 Experience handling public-facing issues, including social media support or executive-level escalations, is preferred
 </li>
 <li>
 Excellent written and verbal communication skills with the ability to manage sensitive conversations across diverse customer profiles
 </li>
 <li>
 Strong attention to detail and consistent documentation habits in CRM or case management systems
 </li>
 <li>
 Comfortable navigating multiple platforms and tools simultaneously (Genesys, Shopify, Stripe, etc.)
 </li>
 <li>
 Proficient in Microsoft Word and Excel
 </li>
 <li>
 Confident working independently while contributing to team-wide priorities in a distributed, remote setting
 </li>
 <li>
 Strong multitasking, prioritization, and time management abilities
 </li>
 <li>
 Flexible schedule availability, including evenings, weekends, and high-demand periods (e.g., product drops, seasonal events)
 </li>
 <li>
 Willingness to provide peer-level support and contribute to onboarding or process improvement initiatives
 
 
 </li>
 </ul>
 
 Ensure your Fanatics job offer is legitimate and don&rsquo;t fall victim to fraud. Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics email address (including @collectfanatics.com). For added security, where possible, apply through our company website at www.fanaticsinc.com/careers.
 
 
 
 The salary range represents base pay only and does not include short-term or long-term incentive compensation. This salary range is specific to New York City and may not be applicable to other locations. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training. For information about our benefits, please visit https://benefitsatfanatics.com/
 
 
 USA Remote Salary Range
 
 
 $26 - $32 USD
 
 
 By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy.
 
 
</div>

Senior Customer Support Associate

Rightway

<div>
 
 This role is fully onsite, 5 days a week in our Denver Tech Center Office (this is NOT a remote role), with an expected start date of Tuesday, May 19th, 2026.
 
 
 
 
 The Role
 
 
 
 We&rsquo;re looking for a
 
 Health Guide
 
 who is motivated by our mission to unlock transformational healthcare outcomes. To simplify the healthcare experience for employers and members, we have created a single digital platform across medical, pharmacy benefits &amp; virtual care.
 
 
 As a Health Guide you play a vitally important role in supporting our members with all their healthcare related questions and needs. Navigating healthcare is oftentimes complex, confusing and down right frustrating. At Rightway, our goal is to change that experience for the members we serve by providing them with a &ldquo;go-to&rdquo; expert resource to support them every step of the way throughout their healthcare journey.
 
 
 Our Navigation Operations is a fast-paced, dynamic, and a growing environment. We are looking for individuals who are passionate about concierge service delivery and changing the healthcare experience for consumers.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Healthcare navigation concierge service delivery via phone, chat, text, and email.
 </li>
 <li>
 Sources high-quality care providers based on a member&rsquo;s needs and preferences
 </li>
 <li>
 Answers benefit questions; ensures members understand their options and shared financial responsibility, e.g. deductibles, coinsurance, and out of pocket maximum
 </li>
 <li>
 Supports members with healthcare billing questions and issue resolution
 </li>
 <li>
 Supports members with care coordination, such as schedules doctors&rsquo; appointments and arranging other ancillary support services.
 
 
 </li>
 </ul>
 
 Who You Are
 
 
 
 <ul>
 <li>
 Strong organizational skills
 </li>
 <li>
 Customer-centric orientation
 </li>
 <li>
 Strong verbal and written communication skills
 </li>
 <li>
 A high degree of empathy
 </li>
 <li>
 Strong critical thinking and problem solving skills
 </li>
 <li>
 Comfortable with continuous process improvement and change as Rightway is growing and evolving
 </li>
 <li>
 Computer literacy
 </li>
 <li>
 College degree preferred
 
 
 </li>
 </ul>
 
 Expected hourly rate $19-$23/HR
 
 
 
 
 CYBERSECURITY AWARENESS NOTICE
 
 
 
 In response to ongoing and industry-wide fraudulent recruitment activities (i.e., job scams), Rightway wants to inform potential candidates that we will only contact them from the @rightwayhealthcare.com email domain. We will never ask for bank details or deposits of any kind as a condition of employment.
 
 
 
 About Rightway
 
 
 
 Rightway is on a mission to harmonize healthcare for everyone, everywhere. Our products guide patients to the best care and medications by inserting clinicians and pharmacists into a patient&rsquo;s care journey through a modern, mobile app. Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer their questions and manage the frustrating parts of healthcare for them.
 
 
 Since its founding in 2017, Rightway has raised over $205mm from investors including Khosla Ventures, Thrive Capital, and Tiger Global. We&rsquo;re headquartered in New York City, with satellite offices in Denver and Dallas. Our clients rely on us to transform the healthcare experience, improve outcomes for their teams, and decrease their healthcare costs.
 
 
 
 How We Live Our Values To Our Teammates
 
 
 
 We&rsquo;re seeking those with passion for healthcare and relentless devotion to our goal. We need team members that embody our following core values:
 
 
 <ul>
 <li>
 We are human, first
 
 
 </li>
 </ul>
 Our humanity binds us together. We bring the same empathetic approach to every individual we engage with, whether it be our members, our clients, or each other. We are all worthy of respect and understanding and we engage in our interactions with care and intention. We honor our stories. We listen to&mdash;and hear&mdash;each other, we celebrate our differences and similarities, we are present for each other, and we strive for mutual understanding.
 
 
 <ul>
 <li>
 We redefine what is possible
 
 
 </li>
 </ul>
 We always look beyond the obstacles in front of us to imagine new solutions. We approach our work with inspiration from other industries, other leaders, and other challenges. We use ingenuity and resourcefulness when faced with tough problems.
 
 
 <ul>
 <li>
 We debate then commit
 
 
 </li>
 </ul>
 We believe that a spirit of open discourse is part of a healthy culture. We understand and appreciate different perspectives and we challenge our assumptions. When working toward a decision or a new solution, we actively listen to one another, approach it with a &ldquo;yes, and&rdquo; mentality, and assume positive intent. Once a decision is made, we align and champion it as one team.
 
 
 <ul>
 <li>
 We cultivate grit
 
 
 </li>
 </ul>
 Changing healthcare doesn&rsquo;t happen overnight. We reflect and learn from challenges and approach the future with a determination to strive for better. In the face of daunting situations, we value persistence. We embrace failure as a stepping stone to future success. On this journey, we seek to act with guts, resilience, initiative, and tenacity.
 
 
 <ul>
 <li>
 We seek to delight
 
 
 </li>
 </ul>
 Healthcare is complicated and personal. We work tirelessly to meet the goals of our clients while also delivering the best experience to our members. We recognize that no matter the role or team, we each play a crucial part in our members&rsquo; care and take that responsibility seriously. When faced with an obstacle, we are kind, respectful, and solution-oriented in our approach. We hold ourselves accountable to our clients and our members&rsquo; success.
 
 
 Rightway is Proudly an Equal Opportunity Employer that believes in strength in the diversity of thought processes, beliefs, background and education and fosters an inclusive culture where differences are celebrated to drive the best business decisions possible. We do not discriminate on any basis covered by appropriate law. All employment is decided on the consideration of merit, qualifications, need and performance.
</div>

Customer Support Associate, Healthcare Navigation

Skyline Technologies

Skills Required:<ul><li>Strong written communication skills.</li><li>Ability to multitask and handle multiple chat sessions.</li><li>Familiarity with CRM tools (Amazon CRM experience preferred).</li><li>Problem-solving and customer-handling skills.</li><li>Basic technical understanding of e-commerce processes.</li></ul>Job Description:The Customer Chat Support Associate &ndash; Amazon CRM is responsible for providing real-time assistance to customers through chat while utilizing Amazon&rsquo;s CRM tools to manage customer interactions. The role involves resolving inquiries related to orders, payments, shipments, product details, and account issues. The associate ensures a smooth customer experience by accurately documenting interactions, updating customer records, and following Amazon&rsquo;s communication and quality guidelines.Key Responsibilities:<ul><li>Handle customer queries via chat in a timely and professional manner.</li><li>Use Amazon CRM systems to access customer information, update records, and track issue resolution.</li><li>Provide accurate information regarding orders, returns, refunds, deliveries, and product details.</li><li>Escalate complex issues to senior support or technical teams when necessary.</li><li>Maintain high standards of service quality, customer satisfaction, and communication etiquette.</li><li>Meet daily performance metrics such as response time, resolution time, and customer satisfaction scores.</li><li>Follow all Amazon privacy, security, and compliance guidelines.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Chat Support Associate – Amazon CRM

GE HealthCare

<div><h1 class="jobSectionHeader">Job Description Summary</h1>
GE HealthCare develops and sells digital solutions, broadening its portfolio with analytics and clinical offerings that help support customers on their digital journey, bringing more value to their imaging platforms.
 
 
GE HealthCare is seeking a Senior Associate, Digital Service Operations where you will lead the technical aspects of installation and ongoing support of all products in the Imaging Digital Solutions (IDS) portfolio. You're responsible for remotely deploying and support IDS offerings, engaging with Project Managers, onsite customers, GEHC Field support, and GEHC engineering to ensure a world class customer experience wing-to-wing. 
 
This is a remote role. 
 
GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.<h1 class="jobSectionHeader">
Job Description</h1><h2 class="jobSectionHeader">
Essential Responsibilities:</h2><ul><li>
Lead execution of remote installation processes of the IDS solutions across the US and Canada.</li><li>
Communicate complex technical issues in a customer-friendly manner.</li><li>
Initiate and support remote connections to customer sites and installation of the different components of IDS.</li><li>
Work with Project Managers and on-site Field Engineers on site-specific planning unique to each customer&rsquo;s infrastructure availability and project status.</li><li>
Ensure close collaboration and communication with the Project Management teams, customers, on-site GEHC field support and GEHC engineering on the status and plans for assigned installations.</li><li>
Support and execute major / minor upgrades of new releases.</li><li>
Drive timely resolution of all assigned technical issues within the installed base.</li><li>
Provide feedback to product and engineering teams to improve the installation process and efficiency on existing product and new product introductions.</li><li>
Lead and contribute to the problem resolution process (best-available-troubleshooting procedure development and improvement, investigation &amp; resolution/workaround implementation)</li><li>
Provide feedback on Technical Documentation, including Installation and Service Manuals.</li></ul><h2 class="jobSectionHeader"> 
Qualifications/Requirements:</h2><ul><li>
Bachelors degree in Electronics, Computer Science, Information Technology, Biomedical, or Associates degree in similar fields with 5 years of work and/or field experience or high school diploma with 7 years equivalent experience.</li><li>
5 years experience in performing installation and upgrade of software solutions in the Medical IT space (preferably GEHC solutions)</li><li>
Strong IT and troubleshooting skills.</li><li>
Cloud ops knowledge, and experience installing/configuring BI apps.</li><li>
Expert or Advanced Certification for VM-Ware VSphere Environments.</li><li>
Demonstrate knowledge of Windows Server OS and basic server management skills.</li><li>
Demonstrate knowledge of Linux, Windows Server, Database Management, Sybase Database, HTML5, and Networking.</li><li>
Demonstrate knowledge of networking basics, FTP, SQL Server, MySQL v5.x, SQL database design.</li><li>
Proficient with building and running SQL queries.</li><li>
Medical IT experience with HL7, DICOM, Electronic Medical Records, XDS.</li><li>
Ability to connect with customer servers using Remote Desktop Protocols (RDP) or other remote access method.</li></ul><h2 class="jobSectionHeader"> 
Desired Characteristics:</h2><ul><li>
MBA, MS or PhD in Engineering, computer science, or related field</li><li>
5 years experience in Siebel Americas CRM.</li><li>
5 years experience in GEHC Global or Regional Service Processes.</li><li>
Prior experience in providing remote technical support to external and internal customers.</li><li>
Experience with hospital information systems, such as PACS and RIS.</li><li>
Prior experience with diagnostic imaging modalities and workflows.</li></ul> 
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership &ndash;always with unyielding integrity. 
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you&rsquo;d expect from an organization with global strength and scale, and you&rsquo;ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
#LI-KG1
#LI-Remote
We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $91,600.00-$137,400.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.<h1 class="jobSectionHeader">
Additional Information</h1><div><div><div><div><div><div><div>
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.</div></div></div></div></div></div></div><div><div><div><div><div><div><div>
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
</div></div></div></div></div></div></div>While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.<div><div><div><div><div><div><div>
Relocation Assistance Provided: No</div></div></div></div></div></div></div>
Application Deadline: April 24, 2026</div>

Sr. Digital Customer Support Engineer - Associate

IBEX Global

We are seeking a motivated and customer-focused Global Customer Support Associate to handle international customer interactions across voice and chat channels. The ideal candidate will ensure excellent service delivery, resolve customer concerns efficiently, and maintain a high standard of professionalism while supporting global clients.Key Responsibilities:Handle inbound customer interactions for international clients via calls or chatProvide accurate information regarding products, services, and policiesResolve customer inquiries, complaints, and technical/basic service issues in a timely mannerMaintain detailed and accurate records of customer interactions in CRM systemsMeet individual and team performance targets, including quality and productivity metricsEscalate complex issues to relevant departments when requiredMaintain a high level of customer satisfaction and professionalism at all times.Requirements:1. Good written and verbal English Skills. 2. Ability to work in the late nights and rotational shifts. 3. IntermediateAdditional: 1. Previous CSR experience is a plus.Freshers are encouraged to apply as well.Job Types: Full-time, FresherPay: Rs60,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>What is your level of proficiency?</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Customer support

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