customer support associate

Sajiero

Job Title: Customer Support Associate Location: Nazimabad No.1 near Eidgah Ground Job Type: Full-Time Timings: 11:00 AM to 7:30 PM (Monday to Saturday)Job Summary: We are looking for a proactive and organized Customer Support Associate to join our team. The ideal candidate will be responsible for handling courier bookings, making order confirmation calls, managing shipper advices, and responding to customer inquiries across multiple channels.Key Responsibilities:<ul><li>Book courier shipments on relevant logistics platforms.</li><li>Make daily order confirmation calls to customers.</li><li>Coordinate and manage shipper advices with couriers and internal teams.</li><li>Respond promptly and professionally to customer queries via phone, WhatsApp, and email.</li><li>Maintain accurate records of customer interactions, issues, and resolutions.</li><li>Ensure a smooth post-order customer experience and follow-ups where needed.</li><li>Assist in daily operations and provide support in administrative tasks as required.</li></ul>Requirements:<ul><li>Prior experience in customer support, logistics coordination, or e-commerce operations is a plus.</li><li>Positive attitude and ability to work independently under minimal supervision.</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

Customer Support Associate

BLACKBULL CHMABER OF INVESTMENT

Blackbull Chamber is hiring an Associate Consultant who can confidently communicate in English, handle customer interactions, and support day-to-day client coordination and documentation. This role is ideal for someone who is organized, professional, and comfortable working in a fast-paced, service-driven environment.Responsibilities<ul><li>Communicate with clients/customers via calls, WhatsApp, email, and meetings in professional English</li><li>Understand customer requirements and record accurate details for internal teams</li><li>Coordinate with internal departments to ensure smooth client support and follow-ups</li><li>Prepare and manage basic documentation, formats, client notes, and status updates</li><li>Maintain customer records, trackers, and daily reporting (Excel/Google Sheets)</li><li>Handle escalations politely and ensure client satisfaction</li><li>Support onboarding, service coordination, and payment/process guidance when needed</li></ul>Required Skills &amp; Eligibility<ul><li>Fluent English speaking (mandatory)</li><li>Good typing speed and accuracy (mandatory)</li><li>Strong customer handling, patience, and professional communication</li><li>Basic knowledge of MS Office (Word/Excel) and email writing</li><li>Ability to multitask and manage multiple clients at the same time</li><li>Confident personality with a problem-solving mindset</li></ul>What We Offer<ul><li>Professional work environment with growth opportunities</li><li>Client-facing exposure and practical business learning</li><li>Performance-based incentives (where applicable)</li><li>Training support for selected candidates</li></ul>How to ApplySend your resume and a short introduction (in English) with subject: &ldquo;Application &ndash; Associate Consultant | Blackbull Chamber&rdquo;Job Types: Full-time, PermanentPay: ₹18,500.00 - ₹37,500.00 per monthBenefits:<ul><li>Health insurance</li><li>Life insurance</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Associate Consultant

Nestlé

<div>Job Title: Nespresso Customer Support Associate 
Position Summary
Join a world leader in the food and beverage industry, where our passion for enhancing quality of life drives everything we do. In our collaborative environment, we are committed to fostering a healthier future for our consumers and communities.
As a Contact Center Associate, you will engage with consumers through various channels, including inbound and outbound calls, emails, WhatsApp, live chat, and social media. Your role is pivotal in delivering exceptional customer experiences.
A Day in the Life&hellip;
Customer Experience:<ul><li>
Provide outstanding service through effective communication across voice and digital platforms, promptly addressing customer needs.</li><li>
Achieve high customer satisfaction by personalizing interactions and applying our brand&rsquo;s tone at every touchpoint.</li><li>
Resolve inquiries and complaints with empathy and professionalism, ensuring a positive impact on the customer journey.</li><li>
Utilize active listening skills to identify trends and behaviors, offering relevant solutions and fostering meaningful conversations.</li></ul>
Coffee Experience &amp; Expertise:<ul><li>
Act as a brand ambassador with in-depth knowledge of our products and sustainability commitments.</li><li>
Continuously enhance your expertise in coffee, products, and services to tailor experiences for customers.</li><li>
Inspire and guide customers in exploring personalized coffee options.</li></ul>
Sales Techniques:<ul><li>
Leverage sales skills to create opportunities for customer retention and upselling through genuine engagement.</li><li>
Skillfully navigate challenging conversations, offering valuable solutions and options.</li><li>
Identify customer needs and promote new products, enhancing the overall brand experience.</li></ul>
Operational Excellence:<ul><li>
Ensure compliance with quality and business standards in all interactions.</li><li>
Contribute to continuous improvement initiatives, enhancing customer journey and lifecycle.</li><li>
Maintain data integrity and provide back-office support as needed, aligning with compliance policies.</li></ul>
Are You a Fit?<ul><li>
Bachelor&rsquo;s degree in marketing, business studies, communications, or related fields.</li><li>
Proven customer service and sales expertise in B2C and/or B2B environments.</li><li>
Strong interpersonal and communication skills, both verbal and written, in English.</li><li>
Ability to multitask, prioritize effectively, and adapt to new digital trends.</li><li>
Attention to details and a passion for learning new skills and tools.</li></ul></div>

CRC Coffee Specialist

SleekFlow

<div>
 
 
 About SleekFlow
 
 
 
 Join SleekFlow, a thriving SaaS startup that is experiencing rapid growth globally thanks to the support of renowned investors like Alibaba Entrepreneurs Fund and Tiger Global. Our mission is to develop the next generation of Conversational AI, empowering customer interactions across all channels&mdash;from messaging to voice&mdash;and enhancing business workflows and processes.
 
 
 
 
 
 You will have the opportunity to thrive alongside the company through equity options. If you're ready to take your career to the next level and assume a larger role, we look forward to meeting you!
 
 
 
 
 
 At SleekFlow, we have developed an all-in-one Omnichannel Conversation AI Suite that drives conversions through conversations. Our platform seamlessly integrates with popular channels such as WhatsApp, Messenger, Instagram, WeChat, Email, and more, providing comprehensive communication solutions. With our AI customer engagement platform, enterprises can automate growth by enhancing productivity across their sales, marketing, and support teams.
 
 
 
 
 
 As we aggressively expand into emerging markets, we seek adventurous, diverse, and passionate individuals to join us on this exciting journey. Join our team and grow your career with SleekFlow!
 
 
 
 
 
 
 Associate Level
 
 
 
 
 Prior Experience in SaaS/ Software Industry is preferred
 
 
 
 
 Language: English &amp; Arabic
 
 
 
 
 Location: Dubai, UAE
 
 
 
 
 
 
 
 Role
 
 
 
 As a Strategic Customer Success Associate at SleekFlow, you will work closely with our customers. Each customer has unique needs and you will act as a trusted business advisor, helping them effectively leverage our product to drive impact in mission-critical areas of their organization and transform the way they engage with customers.
 
 
 
 
 
 At SleekFlow, Customer Success sits at the nexus of our sales, product, and marketing teams helping to drive company growth and transforming the way the world builds software. Just like Lego blocks, what our customers build with SleekFlow is much more than the sum of its parts. No team knows this better than our Customer Success, who act as consultative business partners to our customers, serving as a bridge between their needs and our product.
 
 
 
 
 
 
 
 
 
 What You'll Do
 
 
 
 As a Strategic Customer Success Associate, you&rsquo;ll be the point-person responsible for a portfolio of our customers.
 
 <ul>
 <li>
 Onboard customers and demonstrate our key value propositions
 </li>
 <li>
 Drive adoption, growth, and retention of our customers by building trusted relationships and delivering the maximum value of the product
 </li>
 <li>
 Use touch-points, such as Business Reviews, to learn about their business priorities and guide them on how to best leverage the SleekFlow platform
 </li>
 <li>
 Discover and evangelize new use cases for the customer, helping them to deepen and expand their usage of the product
 </li>
 <li>
 Use your deep SleekFlow product knowledge to onboard and lead new enterprise customers to value
 </li>
 <li>
 Simultaneously manage multiple customers who are at different points on the customer lifecycle
 </li>
 <li>
 Identify opportunities to develop new training materials designed to ensure successful customer onboarding, support business-wide adoption, and deepen SleekFlow proficiency
 </li>
 <li>
 Serve as the voice of the customer internally by engaging in internal product discussions, translating customer usage and feedback into actionable insights
 </li>
 <li>
 Build fundamental strategy and structure for upselling and retaining customers
 </li>
 <li>
 Look for upselling opportunities based on customers' needs
 </li>
 </ul>
 
 
 
 
 
 Who You Are
 
 
 <ul>
 <li>
 You thrive by building long-term relationships and partnering with a range of stakeholders including business, technical, and executive teams
 </li>
 <li>
 You are consultative and are able to navigate the complexities and needs of clients across industry and lifecycle
 </li>
 <li>
 You are a teacher at heart with the ability to distill technical or complex systems into simpler concepts to empower customers
 </li>
 <li>
 You execute with excellence and have a deep track record of creating a significant impact for your customers
 </li>
 <li>
 You are a resourceful and creative problem solver, never losing sight of the &ldquo;why&rdquo; behind the &ldquo;what&rdquo;
 </li>
 <li>
 You love building new things and coaching your team in Startup
 </li>
 </ul>
 
 
 
 
 
 Preferred Skills
 
 
 <ul>
 <li>
 You have direct client management experience, ideally in a Customer Success, Account Management, or Sales role at a B2B technology company
 </li>
 <li>
 You have a track record of delivering value to complex customers with large employee bases
 </li>
 </ul>
 
 
 
 
 
 What We Offer
 
 
 <ul>
 <li>
 Attractive compensation package including a 13th-month salary
 </li>
 <li>
 Stock options in a rapidly growing startup
 </li>
 <li>
 A fun, diverse, and international team culture
 </li>
 <li>
 Comprehensive group medical insurance
 </li>
 <li>
 Examination &amp; education allowance
 </li>
 <li>
 Paid birthday leave
 </li>
 <li>
 Flexible work-from-home policy
 </li>
 <li>
 &ldquo;Work From Anywhere&rdquo; scheme
 </li>
 <li>
 Rewarding continuous learning from experienced team leads
 </li>
 <li>
 Many more exciting perks and growth opportunities!
 </li>
 </ul>
 
 
 
 
 
 Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate.
 
 
 
 
 
 
 
 SleekFlow is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.
 
 
</div>

Customer Success Associate (SaaS | English & Arabic Speaking)

AffinityVibez (Pvt) Ltd

Position Details<ul><li>Job Title: Customer Success Associate</li><li>Department: Customer Success</li><li>Employment Type: Full-time</li><li>Work Mode: Onsite</li><li>Location: Islamabad, Bahria Town</li></ul>Key Skills &amp; Competencies:<ul><li>Bachelor&rsquo;s degree in Business, Marketing, Communications, or a related</li><li>field.</li><li>Candidates with up to 1 year of experience in a client facing or support role</li><li>are encouraged to apply.</li><li>Strong communication skills (verbal and written) in English.</li><li>Basic understanding or familiarity with CRM systems (e.g., Salesforce,</li><li>HubSpot) will be an advantage.</li><li>Positive attitude, eagerness to learn, and passion for delivering exceptional</li><li>client experiences.</li></ul>Role Responsibilities<ul><li>Support the Client Success team in managing day-to-day communication with</li><li>clients.</li><li>Understand client requirements and assist in ensuring timely delivery of solutions.</li><li>Coordinate with internal teams (Engineering, Support, and Operations) to address</li><li>client needs and concerns.</li><li>Assist in tracking and reporting client satisfaction, retention, and engagement</li><li>metrics.</li><li>Participate in client onboarding and training sessions to ensure smooth experience.</li><li>Maintain client information in CRM systems and support documentation of feedback</li><li>and service improvements.</li><li>Learn and apply best practices for client relationship management and service excellence.</li></ul>Compensation &amp; Benefits:<ul><li>Salary Range / Budget: PKR 100,000- PKR 140,000 (Slightly Negotiable)</li><li>Daily pick and drop from company convince</li><li>Supportive and collaborative work environment</li><li>Exposure to international projects and best practices</li></ul>Hiring Preferences<ul><li>Language Requirements: Fluent in English</li><li>Willing to work at night shift - US Time Zone (6pm -3am), Monday to Friday</li></ul>only female candidates are neededJob Type: Full-timePay: Rs100,000.00 - Rs140,000.00 per monthWork Location: In person

Customer Success Associate

Dollar Tree

<div><div><div>Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let&rsquo;s create an inviting shopping experience for our customers.
Your Role:
As a Customer Service Associate II, you&rsquo;ll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a clean, welcoming environment, you will be fully cross-trained to support the cash register and able to switch to front-end duties as needed. Your day-to-day job duties include, but are not limited to, the following:<ul><li>
Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards</li><li>
Merchandising and stocking as needed</li><li>
Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable</li><li>
Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders</li><li>
Managing sales transactions while working assigned cash register</li><li>
Maintaining security of cash and protecting company assets</li><li>
Other duties as assigned*</li></ul>
Your Skills and Experience:<ul><li>
High school diploma or equivalent is preferred</li><li>
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred</li><li>
Ability to follow instructions and interpret operational documents is required</li><li>
Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation</li><li>
Excellent customer service and relationship management skills are required</li><li>
Strong organizational and communication skills are required</li><li>
Strong problem-solving and decision-making skills are required</li><li>
High level of integrity is required</li><li>
Proficiency in basic math for cash accounting is required</li></ul>
Your Perks and Benefits: 
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:<ul><li>
Employee Assistance Program</li><li>
Retirement plans</li><li>
Educational Assistance</li><li>
And much more!</li></ul>
We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and makes all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.
This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.
Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.</div></div>
Part time
2009 East Greyhound Pass,Carmel,Indiana 46032
11060
Dollar Tree</div>

Customer service Associate

International Business retainers LLC

Job SummaryWe are seeking a trustworthy and detail-oriented Customer Service Associate to manage customer inquiries, resolve issues, and maintain exceptional service standards. This role requires handling sensitive customer information with the highest level of confidentiality and compliance.Key Responsibilities<ul><li>Respond to customer queries via email, phone, and chat in a timely and professional manner.</li><li>Maintain accurate records of customer interactions in the CRM system.</li><li>Ensure strict adherence to data protection policies and confidentiality agreements.</li><li>Handle sensitive customer data responsibly, following company security protocols.</li><li>Escalate complex issues to relevant departments while safeguarding customer information.</li><li>Monitor and report any suspicious activity related to data handling.</li><li>Stay updated on data privacy regulations and company compliance standards.</li></ul>Required Skills &amp; Qualifications<ul><li>Proven experience in customer support or service roles.</li><li>Strong understanding of data privacy principles (GDPR, local regulations).</li><li>Excellent communication and problem-solving skills.</li><li>Ability to work with CRM systems and ticketing platforms.</li><li>High level of integrity and attention to detail.</li><li>Basic knowledge of IT security practices is a plus.</li></ul>Preferred Qualifications<ul><li>Experience with DLP tools or secure CRM systems.</li><li>Certification in Data Protection or Information Security (optional but desirable).</li></ul>What We Offer<ul><li>Competitive salary and benefits.</li><li>Training on data security and compliance.</li><li>Opportunity to work with advanced tools ensuring customer data protection.</li></ul>Compliance &amp; ConfidentialityThis position requires signing a Non-Disclosure Agreement (NDA) and adhering to strict data security protocols. Any breach of confidentiality will result in immediate termination and legal action. Mandatory Requirement: - No personal Phone use during working hours it must be locked in locker. During lunch break and after office hrs personal phone allowed.Job Types: Full-time, Permanent, Contract Contract length: 24 monthsPay: AED2,500.00 - AED3,000.00 per monthApplication Question(s):<ul><li>In case need to visit any customer office for any payment information are you ready to visit .</li></ul>Experience:<ul><li>Customer Service : 2 years (Required)</li></ul>Language:<ul><li>Hindi and English (Required)</li></ul>

Customer Service Associate

Search 10000+ Customer support associate jobs near you this February. New roles added regularly across leading industries. Apply today.