customer support associate

Sajiero

Job Title: Customer Support Associate Location: Nazimabad No.1 near Eidgah Ground Job Type: Full-Time Timings: 11:00 AM to 7:30 PM (Monday to Saturday)Job Summary: We are looking for a proactive and organized Customer Support Associate to join our team. The ideal candidate will be responsible for handling courier bookings, making order confirmation calls, managing shipper advices, and responding to customer inquiries across multiple channels.Key Responsibilities:<ul><li>Book courier shipments on relevant logistics platforms.</li><li>Make daily order confirmation calls to customers.</li><li>Coordinate and manage shipper advices with couriers and internal teams.</li><li>Respond promptly and professionally to customer queries via phone, WhatsApp, and email.</li><li>Maintain accurate records of customer interactions, issues, and resolutions.</li><li>Ensure a smooth post-order customer experience and follow-ups where needed.</li><li>Assist in daily operations and provide support in administrative tasks as required.</li></ul>Requirements:<ul><li>Prior experience in customer support, logistics coordination, or e-commerce operations is a plus.</li><li>Positive attitude and ability to work independently under minimal supervision.</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs45,000.00 per monthWork Location: In person

Customer Support Associate

OMSGuru Solution Pvt Ltd

Job Title: Customer Support Associate Job Location: Bopal, Ahmedabad Job Type: Full-timeAbout the Company:OMSGuru is a&#8239;8-year-old software product company located in&#8239;Bopal, Ahmedabad working in&#8239;the eCommerce&#8239;Industry.&#8239;OMS Guru&#8239;is a backbone for&#8239;online eCommerce vendors and helps them grow their businesses&#8239;profitably. We serve over&#8239;10000+ happy clients who use our&#8239;services.&#8239;OMSGuru is built with single goal in mind: to help big &amp; small sellers and retailers manage their back-end business operations with ease.&#8239;Thank you for your interest in OMS Guru solutions private limited.Job Summary:Customer Support Associate will have daily interaction with our clients to provide support for various queries they may have with our software.Key Responsibilities:<ul><li>Understand OMSGuru platform and it&rsquo;s functioning thoroughly</li><li>Support our existing clients via Chat, Phone, Email &amp; Tickets.</li><li>Help onboard new clients onto our system</li><li>Respond promptly and professionally to customer inquiries in person, by telephone, or by email</li><li>Maintain an updated knowledge of the organization's products, services, and customer service policies</li><li>Explain simply and clearly in response to customer questions and check for customer understanding and acceptance</li><li>Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits</li><li>Assist clients by demonstrating the use of goods and programs and answering any questions they may have.</li><li>Establish and maintain good rapport with customers by using positive language and anticipating their needs.</li></ul>Skills and Qualifications:<ul><li>Excellent communication</li><li>Fluent in Hindi &amp; English</li><li>Working knowledge of Microsoft Excel</li><li>Typing Speed of minimum 30 Words Per Minute</li><li>Outspoken personality (someone who likes to talk with people)</li></ul>Education:<ul><li>Any Graduate</li></ul>CTC: up to 3 LPAHow to Apply:Please send your resume on hr@omsguru.comJob Types: Full-time, Permanent, FresherPay: &#8377;15,000.00 - &#8377;25,000.00 per monthBenefits:<ul><li>Commuter assistance</li><li>Health insurance</li><li>Leave encashment</li><li>Paid sick time</li><li>Paid time off</li><li>Provident Fund</li></ul>Work Location: In person

Computer World S.P.C.

We are seeking a dedicated Customer Support Associate to provide on-site technical support and customer assistance for Computer Hardware, Software, and Network systems. The role involves regular travel to Saudi Arabia (KSA) to support client locations.&#9726; Requirements:- Education: Graduate in Science or Bachelor&rsquo;s/Diploma in Engineering (ICT or related field) with relevant technical certifications.&#9726;Skills:- Strong communication and interpersonal skills; effective team player.- Customer-centric mindset with a passion for delivering technology services.- In-depth knowledge of IT infrastructure with hands-on experience in hardware repair and troubleshooting.- Ability and willingness to travel frequently to KSA for on-site assignments.Job Type: Full-timePay: BD450.000 - BD500.000 per month

LEVELX MICRO SYSTEMES (OPC) PRIVATE LIMITED

Job DescriptionWe are seeking a Customer Support Associate who is passionate about delivering exceptional customer experiences and driving customer loyalty. In this role, you will be responsible for providing exceptional customer support, ensuring customer satisfaction, offering online support, and handling customer service inquiries. The role also includes addressing technical support issues and effectively communicating with customers to resolve their concerns.Responsibilities:<ul><li>Respond to customer inquiries through multiple channels in a timely and professional manner.</li><li>Assist customers with product information, orders, payments, shipping, returns, and exchanges.</li><li>Handle complaints and provide effective solutions, escalating issues when necessary.</li><li>Maintain accurate records of customer interactions, transactions, and feedback.</li><li>Collaborate with internal teams (logistics, sales, marketing) to resolve customer issues efficiently.</li><li>Provide product and service guidance to help customers make informed decisions.</li><li>Monitor customer feedback and suggest improvements to processes, products, or services.</li><li>Stay updated on company policies, product offerings, and eCommerce platform functionalities.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in a related field.</li><li>0&ndash;1 years of experience in customer support, preferably in eCommerce or retail.</li><li>Excellent command of English and Hindi.</li><li>Excellent written and verbal communication skills.</li><li>Strong problem-solving and interpersonal skills.</li><li>Ability to handle high-volume inquiries with patience and professionalism.</li><li>Familiarity with eCommerce platforms, order management, and CRM tools is a plus.</li><li>Team-oriented, proactive, and detail-focused.</li></ul>Job Types: Full-time, Permanent, FresherPay: &#8377;10,000.00 - &#8377;20,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>English (Required)</li><li>Hindi (Preferred)</li></ul>Location:<ul><li>Mavelikara, Kerala (Required)</li></ul>Work Location: In person

Tribleveda

Job Title: Customer Support ExecutiveDepartment: Customer Service / OperationsLocation: Udaipur/WFHEmployment Type: Full-TimeExperience: 0&ndash;3 years Job Summary:We are looking for a dynamic and customer-oriented professional to join our team as a Customer Support Executive. The ideal candidate will be responsible for handling customer interactions across various channels, resolving issues promptly, and delivering an excellent customer experience.Key Responsibilities:&sect; Respond to customer queries via phone, email, chat, or social media in a timely and professional manner.&sect; Resolve product or service complaints by determining the cause and providing the best possible solutions.&sect; Maintain accurate records of interactions and update customer information in the system.&sect; Coordinate with internal departments (sales, logistics, technical) for issue resolution.&sect; Follow up with customers to ensure their concerns are resolved and satisfaction is achieved.&sect; Assist in building positive customer relationships and ensuring customer retention.Required Skills &amp; Qualifications:&sect; Bachelor&rsquo;s degree in any stream (Preferred: BBA, B.Com, BA)&sect; Excellent verbal and written communication skills in English and one regional language&sect; Strong problem-solving and interpersonal skills&sect; Ability to handle high-pressure situations calmly and professionally&sect; Familiarity with CRM tools, MS Office, and ticketing systems. (mandate)&sect; Customer-first attitude with empathy and patience.&sect; Willingness to learn and adapt quickly.&sect; Ability to multitask and manage time effectively.Job Types: Full-time, PermanentBenefits:<ul><li>Cell phone reimbursement</li><li>Commuter assistance</li><li>Health insurance</li><li>Internet reimbursement</li><li>Provident Fund</li></ul>Work Location: In person

LTIMindtree

<div>
 
 
 Job Role: Customer Support
 
 
 
 
 Location: Hyderabad
 
 
 
 
 Experience
 
 - 1-3 Years
 
 
 
 NP
 
 - Immediate
 
 
 
 
 
 Our organization is actively seeking a dedicated and experienced Contractor with expertise in AppDynamics, New Relic, Dynatrace, and Digital Experience Monitoring. This role requires 1-3 years of relevant experience, preferably in a customer support function, and will involve working in an international customer service process in a 24x7 environment on a rotational shift basis.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 1. Support our customers in a 24x7 environment, providing high-quality service through chat, phone, and offline communication.
 
 
 2. Build and maintain comprehensive knowledge of the company's products and services.
 
 
 3. Resolve product or service problems by thoroughly investigating customer complaints, determining the cause of the problem, selecting the most effective solution, and following standard operating procedures.
 
 
 4. Maintain a high degree of ownership and commitment to ensuring customer satisfaction.
 
 
 5. Work effectively under minimal supervision and remain composed in high-pressure situations.
 
 
 
 Qualifications:
 
 
 
 1. Bachelor's degree or higher.
 
 
 2. 1-3 years of experience as a Customer Support Specialist or in a similar customer service role.
 
 
 3. Proficiency in AppDynamics, New Relic, Dynatrace, Digital Experience Monitoring is mandatory.
 
 
 4. Excellent command of the English language, with strong listening and articulation skills.
 
 
 5. Proven problem-solving abilities and a quick learner.
 
 
 6. Willingness to work from our office in Bangalore.
 
 
 7. Ready to start immediately or within a maximum notice period of 30 days.
 
 
 
 
 
 The ideal candidate will be an empathetic listener, able to quickly understand and address customer needs, and a good team player. They will demonstrate a high level of commitment to the role, a problem-solving mindset, and the ability to work independently. This is a fantastic opportunity for someone looking to grow their career in customer service and support within a dynamic and supportive work environment.
 
 
 
 
 If you meet these criteria and are eager to take on this challenging role, we would like to hear from you. Apply now to join our team and help us deliver exceptional customer service.
 
 
 
 
 
 Kindly share your details to
 
 Madhusmita.Mohapatra2@ltimindtree.com
 
 with your updated resume.
 
 
 
 
 
 Total Experience -
 
 
 Relevant Experience as a Customer Support -
 
 
 Current Company -
 
 
 Current CTC -
 
 
 Expected CTC -
 
 
 This is a C2H role, are you open to work as a Subcontractor - Yes/ No
 
 
 Are you open to Night Shifts - Yes/No
 
 
 Notice Period -
 
 
 Reason for Job Change -
 
 
 
 
 
 Regards
 
 
 Team HR
 
</div>

Bolster Legal Service Pvt Ltd

Job Title: Customer Support Executive (Night Shift &ndash; Voice Process)Location: [Your Location] Shift: Night Shift (9:30 PM &ndash; 6:30 AM) Job Type: Full-time Experience: 0&ndash;2 years (Freshers can apply)Job SummaryWe are looking for a Customer Support Executive to handle inbound and outbound calls, provide accurate information, and support customers with their queries. This role requires good communication skills, customer-handling ability, and willingness to work in a night shift.Key Responsibilities<ul><li>Handle customer calls and provide timely and accurate information.</li><li>Resolve customer queries in a professional and polite manner.</li><li>Maintain call records and update internal systems.</li><li>Follow communication guidelines and company policies.</li><li>Escalate unresolved issues to the concerned department.</li><li>Ensure high levels of customer satisfaction.</li></ul>Required Skills<ul><li>Excellent verbal communication skills (English).</li><li>Ability to handle customer calls confidently.</li><li>Basic computer knowledge (MS Office, email).</li><li>Good listening and problem-solving skills.</li><li>Ability to work in a fast-paced environment.</li></ul>Job Types: Full-time, PermanentPay: &#8377;20,000.00 - &#8377;30,000.00 per monthBenefits:<ul><li>Food provided</li><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In person

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