customer support associate

The financial Service Providing Company

<p><b>Position:</b> Front Desk Officer / Front Line Associate (FLA)<br/><b>Department:</b> Operations</p><p><b>Reporting To:</b> Branch Supervisor/Manager<br/><b>Location:</b> Head Office, Lahore</p><p><b>Who are we:</b></p><p>Established in May 2011, we are a licensed financial institution regulated by the <b>State Bank of Pakistan</b>. Over the years, we have built a strong reputation for integrity, innovation, and excellence in financial services.</p><p><b>Job Summary</b></p><p>We are looking for a dynamic, customer-oriented, and professional <b>Front Desk Officer / Front Line Associate</b> to join our team. The successful candidate will be responsible for handling customer interactions, facilitating foreign exchange and remittance services, ensuring compliance with regulatory requirements, and maintaining excellent customer service standards.</p><p>Key Responsibilities</p><ul><li>Welcome customers and provide information regarding company services, foreign exchange transactions, and remittance products.</li><li>Assist customers in completing transaction forms and ensure compliance with KYC and AML requirements.</li><li>Verify customer information and ensure transactions comply with SBP regulations and company policies.</li><li>Handle customer inquiries and complaints professionally and efficiently.</li><li>Coordinate with Branch Management and Treasury Department regarding currency rates and communicate updates to cashiers.</li><li>Process inward and outward remittance forms accurately.</li><li>Prepare and maintain daily transaction records and documentation.</li><li>Verify customer identity and ensure the authenticity of transactions.</li><li>Provide administrative and operational support as required.</li><li>Maintain accurate records and ensure proper filing of documents.</li><li>Ensure a professional, organized, and welcoming front-office environment.</li></ul><p>Requirements</p><ul><li>Bachelor's degree in Business Administration, Commerce, Finance, Economics, or a related field from a recognized institution.</li><li>Strong communication and customer service skills.</li><li>Good knowledge of MS Office and computer applications.</li><li>Ability to work in a fast-paced environment and manage multiple tasks.</li><li>Strong attention to detail and regulatory compliance.</li><li>Previous experience in banking, exchange companies, customer service, or financial institutions will be preferred.</li></ul><p>Gender: Female</p><p>Work Location: In person</p>

Front Desk Officer

Amazon

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 This position is only available to candidates who hold a valid PWD ID Card issued by the Ministry of Health.
 <br/>
 <br/>
 Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
 <br/>
 <br/>
 The Seller Support Associate acts as the primary interface between Amazon and our business partners. The Seller Support Associate will be responsible for providing timely and accurate operational support to Merchants selling on the Amazon platform. The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role. A Seller Support Associate is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment, all while adhering to service level agreements for phone and/or email cases.
 <br/>
 <br/>
 <strong>
  Summary Of Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Demonstrates effective, clear and professional written and oral communication.
  </li>
  <li>
   Working with Contact Centre environment in metric driven environment to serve Amazon Sellers and Vendor World Wide
  </li>
  <li>
   Support World Wide Sellers and Vendors in different languages using Amazon approved translation tools
  </li>
  <li>
   Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers&rsquo; issues
  </li>
  <li>
   Builds Platform and business knowledge to better serve sellers
  </li>
  <li>
   Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
  </li>
  <li>
   Demonstrates excellent time-management skills and the ability to work independently knowledge while using departmental resources, policies and procedures.
  </li>
  <li>
   Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
  </li>
  <li>
   Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
  </li>
  <li>
   Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
  </li>
  <li>
   Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller&rsquo;s issues and questions.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Basic Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   1+ years of customer service experience
  </li>
  <li>
   1+ years of driving process improvements experience
  </li>
  <li>
   Experience with Microsoft Office products and applications
  </li>
  <li>
   Experience with Excel
  </li>
  <li>
   Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
  </li>
  <li>
   Speak, write, and read fluently in Arabic and English
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   2+ years of customer service experience
   <br/>
   <br/>
  </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
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 <strong>
  Company
 </strong>
 - Souq.com for E-Commerce LLC
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 <br/>
 Job ID: A3181621
</div>


Seller Support Associate, Seller Partner Support

Sears

<p></p><div><div><div><div>The Store Support Associate is responsible for providing a great Member experience, contributing to the overall financial performance of the store by adhering to operational processes in the store, including Stockroom organization, Stock Locator process, Merchandise Pick Up, Receiving, Return Processing, Item Disposition, Merchandise Return Notices, Fill Floor, Unit Integrity, Web to Store. Also responsible for resets, replenishment, Ad set and Out of Stock, Pull Lists, activities in the Footwear Department.</div>
</div><div><p><b>Responsibilities/Skills/Experience Requirements</b></p>
<div><b>JOB DUTIES/RESPONSIBILITIES:</b><br>
<ul><li>Takes ownership for enhancing the customer experience by greeting all Members in a professional and engaging manner demonstrating a Members First experience</li><li>Assist other Store Support associates with Unloading DC trucks, moves merchandise to appropriate staging locations, and maintains stockrooms in a neat, orderly, and safe manner and executes all new receipt functions</li><li>Serves Members promptly at Merchandise Pick Up</li><li>Performs Fill Floor process multiple times per day based on business need, pulling and staging merchandise both in the stockroom and on the floor</li><li>Executes Footwear Display verification and Floor Sample scans and completes follow-up actions</li><li>Locates and pulls merchandise on Out of Stock Pull List and stocks/replenishes the merchandise on the floor and performs accurate count updates and inventory adjustments</li><li>Locates and pulls merchandise and fixtures to support sales floor resets and performs all aspects of the reset</li><li>Completes minor repairs of stock and Member merchandise</li><li>Versed in the benefits of Shop Your Way, the elements of a WOW experience, and able to sell the program to Members</li><li>Adheres to merchandise and inventory protection standards.</li><li>Performs promotional ad setup and take down without error or omissions in assigned areas</li><li>Follows all store standards for backroom</li><li>Responsible for keeping the Footwear department ready all day and ensuring the sales floor is easy to shop, in stock, clean, signed and organized for customers</li><li>Adheres to merchandise protection standards</li><li>Performs other duties as assigned</li></ul><br>
<b>
REQUIRED SKILLS:</b><br>
<ul><li>Basic reading, arithmetic, and writing and oral communication skills</li><li>Working while standing for long periods of time</li><li>Lifting and holding bulky and large-sized merchandise, up to 50 lbs.</li><li>Reaching, stretching, grabbing, pushing, lifting, holding, twisting, bending, turning, walking, shifting, and engaging in other physical movements required by the job</li><li>Associates under the age of 18 - prohibited from using freight elevators, ladders, compactors, balers, or hazardous or similar equipment, or performing backroom functions</li><li>Basic Internet navigation skills</li></ul><br>
<b>
PREFERRED SKILLS:</b><br>
<ul><li>Retail Experience</li><li>Good Organizational Skills</li></ul><br>
<b>
JOB REQUIREMENTS:</b><br>
<ul><li>High school diploma or equivalent</li><li>Less than one year of related experience</li><li>18 years of age or older</li></ul></div>
</div><div><p><b>Store/Unit</b></p>
<div>01368</div>
</div><div><p><b>Country</b></p>
<div>United States
</div></div><div><p><b>Work-In Location</b></p>
<div>01368: Sears Sun Valley Mall CA
</div></div><div><p><b>Work-In Address 1</b></p>
<div>1001 SUNVALLEY BLVD</div>
</div><div><p><b>Work-In Address 2</b></p>
<div>FLS- SEARS SUN VALLEY MALL CA</div>
</div><div><p><b>Work-In City</b></p>
<div>Concord</div>
</div><div><p><b>Work-In State</b></p>
<div>CA</div>
</div><div><p><b>Work-In Postal Code</b></p>
<div>94520</div>
</div><div><p><b>Business</b></p>
<div>Transformco Stores - Sears Hourly
</div></div><div><p><b>Job Function</b></p>
<div>Sales Support</div>
</div><div><p><b>Employment Category</b></p>
<div>Regular, Full-time
</div></div><div><p><b>Compensation Range</b></p>
<div>$16.50</div>
</div><div><p><b>Additional Compensation Explanation</b></p>
<div>N/A
</div></div><div><p><b>Job Code (LT)</b></p>
<div>FL9919: Store Support Associate
</div></div><div><p><b>EEO/EOE Footer</b></p>
<div>Equal Opportunity Employer / Disability / Vet.</div>
</div><div><p><b>Posting Tags</b></p>
<div>#SearsRetailStores
</div></div><div><p><b>CareerBuilder Tag</b></p>
<div>#CB
</div></div><div><p><b>Company Brand</b></p>
<div>Sears Stores
</div></div><div><p><b>Location City</b></p>
<div>Concord</div></div></div></div><div></div>

Store Support Associate

IBEX Global

<p><b>Job description:</b></p><p>We are looking for enthusiastic, customer-focused, and driven individuals to join our team as <b>Global Customer Support Associates</b>. In this role, you will interact with international customers through voice and chat channels, providing exceptional support and ensuring a positive customer experience.</p><p>Whether you're an experienced Customer Service Representative or a motivated fresher looking to start your career, we encourage you to apply.</p><p><b>Key Responsibilities</b><br/>Handle inbound customer interactions for international clients via calls or chat.<br/>Provide accurate information regarding products, services, and policies.<br/>Resolve customer inquiries, complaints, and technical/basic service issues in a timely manner.<br/>Maintain detailed and accurate records of customer interactions in CRM systems.<br/>Meet individual and team performance targets, including quality and productivity metrics.<br/>Escalate complex issues to relevant departments when required.<br/>Maintain a high level of customer satisfaction and professionalism at all times.</p><p><b>Requirements:</b></p><p>Intermediate / Higher Secondary education or above.<br/>Strong written and verbal communication skills in English<br/>Ability to work night shifts and rotational schedules.<br/>Customer-focused attitude with excellent problem-solving skills.<br/>Basic computer and typing skills.</p><p><b>Additional:</b></p><p>1. Previous CSR experience is a plus.</p><p>Freshers are encouraged to apply as well.</p><p>Job Types: Full-time, Fresher</p><p>Language:</p><p><b>English (Required)</b></p><p>Work Location: In person</p><p>Pay: Rs65,000.00 - Rs115,000.00 per month</p><p>Language:</p><ul><li>English  (Preferred)</li></ul><p>Work Location: In person</p>

Customer Service

Belk

The Support Flex Associate drives sales and delivers a positive customer experience by processing inbound truck deliveries accurately and efficiently, ensuring new merchandise is customer ready. This role executes outbound merchandise activities, supports facilities maintenance, and maintains back-of-house organization, while working closely with merchandising team to place and sign product on the sales floor. This is an hourly position.
<br><br>
What you will do
<br>Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
<br>Efficiently unload cartons from truck deliveries, separating cartons by department, processing, removing plastic, and hanging items as needed to ensure product readiness for sales floor. Follow operational processes and procedures to enhance productivity.
<br>Complete sensor tag application, product transfers, damage processing, and RFID tasks to support inventory accuracy.
<br>Assist with facilities processes, including lighting/recycling programs, work orders, store maintenance, and housekeeping responsibilities.
<br>Support merchandising and store fulfillment teams with floor sets, product presentations, promotional sets, price changes, and picking and packing customer orders.
<br>Maintain daily operational standards by replenishing supplies, supporting store recovery efforts, and ensuring cleanliness. Organize and properly store tools, supplies, excess stock, fixtures, and other equipment to promote efficiency.
<br>Leverage training tools, use resources, and embrace feedback to build knowledge of operational processes and procedures and strengthen performance. Stay informed of products, promotions, policies, and store events to enhance execution.
<br>Enhance in-store customer experience by warmly acknowledging and assisting customers, supporting the store during peak traffic and coverage periods, and completing other tasks as assigned.
<br>Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
<br>Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control and minimizing risk.
<br><br>
Skills and Abilities
<br>Dedication to customer service and a drive to achieve store objectives.
<br>Skills and experience to perform in the role and a commitment to continuously learn
<br>Ability to take ownership of assigned tasks and contribute to store success.
<br>Self-directed and able to work with minimal supervision in a deadline-driven environment.
<br>Communicate with excellence.
<br>Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems.
<br>Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
<br>Must regularly move around all store areas and be accessible to customers.
<br>Must bend, reach, stretch for product as well as lift, carry, and move at least 50 lbs.
<br><br>
The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
<br>Benefits we offer
<br>Medical, Dental, and Vision
<br>401K with Matching Contribution
<br>Generous PTO
<br>Merchandise Discounts
<br>Paid Maternity and Paternal Leave
<br>Growth and Professional Development Opportunities
<br>Employee Assistance Programs
<br>Education and Tuition Reimbursement Programs
<br><ul>
<li>Benefit eligibility dependent on role and/or full-time/part-time status</li>
</ul>
Your career. Your runway.
<br><br>
At Belk, we’re focused on what matters most to our customers and associates. We try new things and adapt quickly. Whether showcasing emerging fashion trends or embracing new ways of doing business, we approach our work with curiosity and a problem-solving mentality. We've been doing that for more than 135+ years and continue to evolve!

Support Flex Associate - Independence Mall

National Interstate

<div><p>National Interstate is a member of Great American Insurance Group. As one of the leading commercial transportation insurers in the nation, we offer risk financing solutions in all 50 states tailored to meet the needs of a wide variety of transportation classes. Our offerings include traditional insurance and innovative alternative risk transfer (ART) programs, including more than a dozen group captive programs catering to niche wheels markets. We are proud to be a multiple Northcoast 99 winner and Cleveland Plain Dealer Top Workplace in Northeast Ohio. It is because of our talented and dedicated team that we are able to live out our company values of integrity, transparency, fairness, accountability, empowerment and collaboration with each transaction we make. If you are ready to join an engaging and driven team such as ours, we would love to hear from you!</p><p></p><p>
At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.</p><p></p><p><b>
Since 1989, National Interstate has specialized in serving the insurance needs of the wheels-based transportation industry. Our steadfast focus on developing niche expertise in product design, loss control and claim services has made National Interstate one of the most respected names in commercial transportation insurance today. </b><b>(</b><b>https://natl.com/</b><b>)</b></p><p></p><p><b>
National Interstate </b><b>is looking for a </b><b>Claims Operations Associate </b><b>to join their team. This individual will work a hybrid schedule 10am-7pm EST out of the Richfield, OH office.</b></p><p></p><p><b>
National Interstate&rsquo;s </b><b>culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely. Core in‑office days are Tuesday&ndash;Thursday, with the fourth day determined by business needs.</b></p><p></p><p><b>
Essential Job Functions and Responsibilities</b></p><ul><li>
Processes and organizes claim file information for basic claims for one or more lines.</li><li>
Handles moderately complex claims including claims with coverage questions or recovery potential.</li><li>
Assists in identifying opportunities to streamline claims procedures, enhance efficiency, and reduce costs.</li><li>
Performs other duties as assigned.</li></ul><p></p><p><b>
Job Requirements</b></p><h3 class="jobSectionHeader"><b>
Education: </b><b>High School Diploma (Associate degree preferred)</b></h3><p></p><h3 class="jobSectionHeader"><b>
Experience: </b><b>Generally, a minimum of 3 years of experience in claim operations or customer service.</b></h3><p></p><h3 class="jobSectionHeader"><b>
Scope of Job/Qualifications: </b><b>Develops knowledge of local, state, and federal insurance-related policies. Effective analytical and organizational abilities with a focus on prioritization. Working knowledge of claim data processing systems. Excellent interpersonal and communication skills.</b></h3><p></p><p><b>
Company:</b></p>
NIIC National Interstate Insurance Company<p></p><p><b>
Benefits:
</b></p><p>We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.</p><p></p><p><br>
Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.</p><p></p><ul><li><br>
<b>Excludes seasonal employees and interns.</b></li></ul></div>

Claims Operations Associate II-Hybrid

M/D Systems

<p><b>MEDICAL SOFTWARE &amp; APPLICATION CUSTOMER SUPPORT REPRESENTATIVE</b></p><p><b>Here is a great opportunity to join our Customer Support Center and cash in on your potential, further your medical knowledge base and advance your career path! If you have experience in the medical field and enjoy working with software, read on!</b></p><p><b>M/D Systems Inc., headquartered in Woodland Hills, has been providing practice management computer systems, utilizing our own software, to Physicians throughout California for over 54 years. We help physician offices manage the business side of medicine through our diverse product offerings and our array of services:</b></p><p><b>As a Support Associate:</b></p><ul><li><b>You are the pivotal contact for our Doctors and their staff.</b></li><li><b>You are a key customer advocate.</b></li><li><b>You promote and maintain a positive customer attitude utilizing your service and technical skills.</b></li><li><b>You will assist in preparation of customer output documents and prepare for final shipment.</b></li><li><b>You will become expert in our Practice Management, providing insight and knowledge on general inquiries and advanced system navigation. You will ultimately research and solve complicated issues.</b></li></ul><p><b>Requirements:</b></p><ul><li><b>Experience working in the medical office and strong understanding of the Billing process</b></li><li><b>Strong interpersonal, time management and organizational skills</b></li><li><b>Analytical thinker with the ability to seek and apply technical knowledge</b></li><li><b>Hands on experience with Windows, networks and related software applications.</b></li><li><b>Good verbal/ written communication skills and the ability to multi-task.</b></li><li><b>Live in or near the San Fernando Valley</b></li></ul><p><b>Benefits are company paid and include!</b></p><ul><li><b>Medical, dental &amp; disability benefits.</b></li><li><b>401K with company match &amp; an optional modified cafeteria plan.</b></li><li><b>Vacations, holidays and other time off benefits.</b></li><li><b>Company paid parking.</b></li></ul><p><b>Training provided.</b></p><p>Job Type: Full-time</p><p>Pay: $21.00 - $24.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Experience:</p><ul><li>Help desk: 1 year (Preferred)</li><li>Windows: 1 year (Preferred)</li><li>medical: 1 year (Preferred)</li></ul><p>Work Location: In person</p>

Medical Software & Application Customer Support Representative

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