customer support associate

QIC UAE

<div>
 <p>
  <strong>
   UAE National's Customer Support Associate (Part-time)
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirement's
  </strong>
 </p>
 <ul>
  <li>
   UAE Nationals
  </li>
  <li>
   High school, undergraduate, or university graduate
  </li>
  <li>
   Experience: 0&ndash;3 years (fresh graduates encouraged)
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Skills &amp; Competencies
  </strong>
 </p>
 <ul>
  <li>
   Punctual
  </li>
  <li>
   Strong communication skills
  </li>
  <li>
   Computer proficiency
  </li>
  <li>
   Customer service orientation
  </li>
  <li>
   Willingness to learn and develop
  </li>
  <li>
   Strong work ethics
  </li>
  <li>
   Proficient in Excel
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Shift Options:
  </strong>
 </p>
 <ul>
  <li>
   08:00 AM &ndash; 12:00 PM
  </li>
  <li>
   12:00 PM &ndash; 04:00 PM
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Salary:
  </strong>
 </p>
 <ul>
  <li>
   AED 4,000 &ndash; 6,000
  </li>
  <li>
   Salary varies by education background
  </li>
  <li>
   Nafis Support
  </li>
 </ul>
 <p>
 </p>
</div>


Customer Support Associate

Trade2Online Pvt Ltd

<p><b>Key Responsibilities:</b></p><ul><li>Handle customer queries and concerns through <b>WhatsApp, email, and phone calls</b>.</li><li>Manage and resolve <b>replacement, refund, and product-related complaints</b> efficiently.</li><li>Maintain accurate records of all <b>customer complaints, queries, and resolutions</b> in a systematic manner.</li><li>Generate and manage <b>courier/shipping labels</b> for customer orders and returns.</li><li>Coordinate and assist during <b>store visits or customer support at the physical store</b> when required.</li><li>Work closely with logistics and operations teams to ensure timely updates and customer satisfaction.</li></ul><p><b>Requirements:</b></p><ul><li>Bachelor&rsquo;s degree or equivalent.</li><li><b>1&ndash;3 years</b> of experience in customer service or a related role (e-commerce experience preferred).</li><li>Excellent communication skills in English and [regional language, if applicable].</li><li>Basic computer knowledge and familiarity with <b>Excel, email, and CRM tools</b>.</li><li>Strong problem-solving and multitasking abilities.</li><li>Customer-first attitude with attention to detail.</li></ul><p>Job Type: Full-time</p><p>Pay: &#8377;15,000.00 - &#8377;25,000.00 per month</p><p>Work Location: In person</p>

lobb logistics

<p>Identifying the target audience from given Data base</p><p>Regular follow up with vehicle owner to identify daily vehicle availability</p><p>Increasing the productivity of new customers by coordinating with matchmaking team</p><p>Fast learner, passionate in doing sales and should work target oriented</p><p>Should be available on phone to respond the clients</p><p>Good communication skills (verbal &amp; email), Basic knowledge in MS Office</p><p>Job Type: Full-time</p><p>Pay: &#8377;9,378.06 - &#8377;32,680.53 per month</p><p>Benefits:</p><ul><li>Cell phone reimbursement</li><li>Flexible schedule</li><li>Health insurance</li><li>Life insurance</li><li>Provident Fund</li></ul><p>Work Location: In person</p>

Supportstraw Technologies Private Limited

<p><b>Location:</b> Ghatkopar West, Mumbai<br/><b>Shift Timings:</b> 10 AM - 7 PM IST<br/><b>Schedule:</b> 6 days a week (Monday to Sunday, with 1 rotational weekly off)<br/><b>Salary:</b> &#8377;16,000 - &#8377;20,000 in-hand</p><p><b>About Datastraw Technologies:</b><br/>Datastraw Technologies partners with fast-growing D2C brands to streamline operations and deliver exceptional customer experiences. Our focus is on customer support, retention, and engagement, helping brands connect effectively with their customers.</p><p><b>About the Opportunity:</b><br/>We are looking for proactive and empathetic individuals to join our growing Customer Support Team. This role is ideal for candidates who enjoy problem-solving, communication, and building strong relationships with customers. You&rsquo;ll be managing interactions across multiple channels and ensuring every customer receives a smooth and positive experience.</p><p><b>Key Responsibilities:</b></p><ul><li>Handle customer queries through <b>WhatsApp, Instagram, Facebook, and other social media channels</b>.</li><li>Respond to <b>comments, chats, and direct messages</b> in a timely and professional manner.</li><li>Manage <b>inbound and outbound calls</b> as required for order confirmations or escalations.</li><li>Log all customer interactions accurately in the <b>CRM system</b>.</li><li>Collaborate with internal departments, logistics partners, and client teams to ensure quick resolutions.</li><li>Manage <b>100+ daily customer interactions</b> across multiple platforms with efficiency and accuracy.</li></ul><p><b>Eligibility Criteria:</b></p><ul><li>Candidates with at least 3 months of customer service experience are welcome.</li><li>Strong <b>communication skills</b> in English and Hindi (both written and verbal).</li><li>Ability to stay calm under pressure and handle diverse customer emotions with empathy.</li><li>Good computer literacy and ability to work with CRM tools.</li><li>Must have a <b>personal laptop and stable internet connection</b> for hybrid work setup.</li><li>Should be <b>punctual, responsible, and a strong team player.</b></li></ul><p><b>What We Offer:</b></p><ul><li><b>Paid training</b> to help you understand tools, communication protocols, and CRM software.</li><li>Hands-on experience with <b>multichannel customer support</b> in a fast-paced environment.</li><li>A <b>hybrid work model</b> - work 3 days from office and 3 days remotely.</li><li><b>Career growth opportunities</b> based on performance and learning.</li></ul><p><b>Why Join Us:</b></p><ul><li>Opportunity to interact with customers from fast-growing D2C brands.</li><li>Develop communication, problem-solving, and multitasking skills.</li><li>Work in a structured yet friendly environment that values your growth.</li><li>Be part of a team that celebrates success and supports each other.</li></ul><p><b>Interview Process:</b><br/>Shortlisted candidates will receive a call for screening, followed by virtual or in-person interview rounds.</p><p>Job Types: Full-time, Permanent</p><p>Pay: &#8377;16,000.00 - &#8377;20,000.00 per month</p><p>Benefits:</p><ul><li>Paid sick time</li><li>Paid time off</li></ul><p>Ability to commute/relocate:</p><ul><li>Ghatkopar West, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)</li></ul><p>Application Question(s):</p><ul><li>Are you comfortable working in a hybrid model in Ghatkopar West, Mumbai?</li><li>Are you comfortable handling both chats and calls (inbound &amp; outbound)?</li><li>Describe a time when you had to handle a difficult or upset customer. How did you resolve the issue?</li><li>If a customer&rsquo;s order is delayed and the logistics team isn&rsquo;t responding quickly, how would you handle the situation?</li></ul><p>Experience:</p><ul><li>Customer support: 1 year (Preferred)</li></ul><p>Language:</p><ul><li>English (Preferred)</li><li>Hindi (Preferred)</li></ul><p>Work Location: In person</p>

Customer Support Associate (Hybrid)

Resmed

<div><p><b>Customer Support Associate I
</b></p><p></p><p>The Customer Support Associate is a full-time position reporting to the Support Manager and is part of the Customer Service Department. You will receive specialized product and industry training specific to the product you will support. A successful Customer Support Associate is a motivated individual who is customer focused and uses their analytical skills to find the root cause of an issue.
</p><p></p><p>The shift for this role is: 9am to 6pm EST.
</p><p></p><p><b>Let's talk about Responsibilities:
</b></p><ul><li>Provide effective software support to clients and customers reporting problems with MatrixCare and supporting products. Incoming and outbound Calls as well as working out of Salesforce helpdesk Queue.
</li><li>Interact with customers to troubleshoot and resolve customer issues that may not have standard documented solutions.
</li><li>Perform basic and advanced troubleshooting and problem replication in order to identify/verify underlying cause of customer reported problems
</li><li>Utilize experience, knowledge base, user guides and other internal resources to resolve application and technical issues.
</li><li>Requires critical thinking with strong researching and analytical skills.
</li><li>Able to work in a fast-paced, collaborative, project-oriented environment with the ability to own areas of the product with minimal supervision
</li><li>Contribute to the maintenance and improvement of knowledge base as a tier one resource
</li><li>Escalate calls to second tier analyst according to defined support processes
</li><li>Perform assigned tasks such as testing reported issues, webinars and mentoring
</li><li>Demonstrate proactive communication to clients after identifying common issues reported to support
</li><li>Contribute to the monthly team goals
</li><li>Participate in paid after hour on call rotation
</li></ul><p></p><p><b>Let's talk about Experience and Qualifications:
</b></p><ul><li>Excellent customer service skills
</li><li>Good problem-solving and prioritization abilities
</li><li>Excellent verbal and written communication skills
</li><li>Basic computer skills
</li><li>Ability to work in a team environment
</li><li>Ability to multi-task
</li><li>Knowledge of software support methodologies and/or the post-acute healthcare industry is preferred.
</li><li>Home health or clinical experience is preferred.
</li><li>Bachelor&rsquo;s Degree or equivalent work experience
</li><li>Ability to solve clinical problems on an innovative home health software product.
</li><li>One to two years' experience working with software support.
</li><li>Prior Helpdesk a plus.
</li></ul><p></p><p>We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world&rsquo;s best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&amp;D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees accrue fifteen days Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members.
</p><p></p><p>Individual pay decisions are based on a variety of factors, such as the candidate&rsquo;s geographic work location, relevant qualifications, work experience, and skills.
</p><p></p><p>At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current base range for this position is: $20.00/hr - $33.69/hr
</p><p></p><p>For remote positions located outside of the US, pay will be determined based the candidate&rsquo;s geographic work location, relevant qualifications, work experience, and skills.<br>
</p><p></p><br>
<p>Joining us is more than saying &ldquo;yes&rdquo; to making the world a healthier place. It&rsquo;s discovering a career that&rsquo;s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.</p></div><p></p>

Software Support Analyst I

Firstsource Solutions

<p></p><div><div><div><div><div><div><div><p>CSA
</p></div></div></div></div><div><div><div><div><b>Date: </b>Oct 30, 2025
</div></div></div></div><div><div><div><div><b>Location:
</b>Bangalore, KA, IN
</div></div></div></div><div><div><div><div><b>Requisition ID: </b>16930
</div></div></div></div><div><div><div><div><b>Description:
</b><div>About Firstsource:<br>
<br>
Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, Mexico and India. Our &lsquo;rightshore&rsquo; delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications &amp; Media and Banking, Financial Services &amp; Insurance verticals. Our clientele includes Fortune 500 and FTSE 100 companies. Job Title: Customer Support Associate &ndash; International Voice Grade: H1/H2 Job Category: Senior Associate / Associate Function/Department: Operations Reporting to: Team Leader Role Description: A CSA in this role responds to customer queries and provides resolution, support and assistance to the customers who calls pertaining to existing/new queries on services provided by the client. The Agent will play an integral role in improving the customer experience by providing fast, friendly, and effective service with accurate and personal solutions to customer enquiries. Roles &amp; Responsibilities (Indicative not exhaustive) &bull; Revert on calls to customer on a variety of issues &bull; Update and process information accurately into the system(s) &bull; Resolve customer problems in a timely manner &bull; Take ownership &amp; deliver on customer commitments &bull; Liaise with others within the process in the event where a customer query cannot be resolved at first point of contact &bull; Clear Communication - during all conversations with customers, uses simple English that delivers information and solutions in an easy manner &bull; Professional Focus - demonstrates a high level of personal and professional integrity when dealing with customers as well as treats all customers with empathy, respect and consideration. &bull; Ability to solve problems &ndash; look for solutions aligned to customer&rsquo;s perspective and deliver on all commitments Teamwork &ndash; consistently work together, trust each other and engage in constructive conversations for the good of the team Key Results &bull; External Performance Measurements- ask relevant external groups to evaluate various program activities &ndash; usually through surveys of individuals within these groups &ndash; related to the services they have experienced. &bull; Internal Performance Measurements- used to assess and monitor the internal operation of an organization. Role Holder Profile A. Preferred educational qualifications: Minimum SSC (10th) passed, Any Graduation B. Preferred work experience: Fresher/Experienced with minimum 1 year of experience in a BPO/related industry &copy; Firstsource Solutions Limited | March 15, 2023 2 C. Skills and Competencies: &bull; Effective communication skills, Interpersonal skills, should be fluent in spoken English &bull; Knowledge and understanding on query and escalations. &bull; Basic Technical knowledge like, Broadband/Internet, UPS issues, cables, net, Wi-Fi router troubleshooting etc. D. Corporate Value Must demonstrate Firstsource values &ndash; REACCH that acts as our north star, helping us achieve our goals in a uber competitive, digital-first world while meeting customer and investor demands for social responsibility. Risk-Taking Dare to go beyond Challenge status quo every day. Be strategic. Be ambitious. Be resilient. Execution Excellence Strive to be the best Collaborate, co-create and drive excellence. Agility Move ahead of time quickly Stay nimble, adapt fast and learn constantly with a &lsquo;Digital First&rsquo; mindset. Customer First Keep customers at the heart of every action. Credibility Instill trust, confidence and accountability Seek answers rooted in &lsquo;what's right&rsquo; and not &lsquo;who's right&rsquo;. Humaneness Be fair, respectful, transparent and sensitive Care for your community; act responsibly towards environment</div></div></div></div></div></div></div></div><p></p>

Concentrix

<div><div><div><p><b>Customer Service and Support
</b></p></div><div><div><div><b>Location</b></div>
<div>Alexandria, Egypt</div></div></div><div></div><div><div><br>
</div><p>Job Title:</p>
Associate, Customer Acquisition<p>
Job Description</p>
The Associate Sales Representative is responsible for demonstrating the value and benefits of our client&rsquo;s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.<ul><li>
Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities</li><li>
Provide accurate weekly/ monthly/ quarterly sales forecast</li><li>
Mastery of product knowledge and technical understanding of services to assess client requirements</li><li>
Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage</li><li>
Manage external competitive pressures and handle objections to retain customers or win new customers</li><li>
Manage high volume of customer contacts through phone and email each day &ndash; majority of communication is outbound</li><li>
Work with your team and management to provide a professional experience during all interactions with customers and prospects</li><li>
Maintain the customer management system (CRM) to ensure all relevant data is captured</li><li>
Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts</li><li>
Work with a team and report directly to a Sales Manager</li></ul><p>
Location:</p>
EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber<p>
Language Requirements:</p>
English (Required)<p>
Time Type:</p>
Full time<p><b>
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the </b><b>Job Applicant Privacy Notice for California Residents</b></p></div></div></div><div></div>

Associate, Customer Acquisition

Search 10000+ Customer support associate jobs near you this November. New roles added regularly across leading industries. Apply today.

10000 customer support associate jobs NEAR_ME

Customer Support Associate

Customer Support Associate

Customer Support Associate

Customer Support Associate (Hybrid)

Software Support Analyst I

CSA

Associate, Customer Acquisition