customer support associate

Bob's Discount Furniture

<div>Job Title 
Bob&rsquo;s Squad Support Associate
Job Overview
Join Bob&rsquo;s Discount Furniture as a Bob&rsquo;s Squad Support Associate and be a key part of delivering exceptional support throughout the customer journey. In this omnichannel role, you&rsquo;ll assist guests in person, over the phone, and across digital platforms to ensure a smooth and satisfying shopping experience. Whether you're helping with orders, managing calls, or supporting store teams, you&rsquo;ll use technology and service skills to represent Bob&rsquo;s with integrity, enthusiasm, and care.
This is a full-time, in-store position with required flexibility to work nights, weekends, and holidays.
What You&rsquo;ll Bring to Bob&rsquo;s
At Bob&rsquo;s Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by customer focus, communication, tech-savviness, and the ability to support multiple functions in a dynamic retail environment. If you're a team player who loves solving problems and connecting with people, this is the opportunity for you!
Key Skills for Success
To excel in this role, you will need to demonstrate strengths in the following skill areas:
Core Competencies &amp; Expertise<ul><li>
Guest communication and empathy</li><li>
Omnichannel customer support (in-store, phone, digital)</li><li>
Order entry and accuracy using support systems</li><li>
Cash handling and payment processing</li><li>
Multitasking and follow-through</li><li>
Problem-solving and root cause analysis</li><li>
Positive mindset and professionalism</li><li>
Technology adaptability and system usage</li></ul>
Preferred Competencies &amp; Skills<ul><li>
Experience in retail, call centers, or customer service</li><li>
Sales or CRM system familiarity</li><li>
Experience supporting store operations or fulfillment</li></ul>
Who We Are
At Bob&rsquo;s, we have fun, we love what we do, and we&rsquo;re growing fast! As one of the leading omni-channel furniture retailers in the country with over 200 stores, we&rsquo;re committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.
How We Will Support Your Success
We know you have many choices when it comes to your career. At Bob&rsquo;s, we invest in your growth, well-being, and career advancement.
Benefits &amp; Perks<ul><li>
National Medical, Dental, and Vision Insurance</li><li>
Paid Vacation, Sick Days, Holidays, and your Birthday</li><li>
401(k) Profit Sharing Plan with a generous company match</li><li>
Pet Insurance and employer-paid Life Insurance</li><li>
Legal &amp; Financial Planning assistance and wellness resources</li><li>
Tuition Reimbursement and employee scholarships</li><li>
Ongoing training and career development through Workday Learning</li><li>
Employee Discount on Day 1, plus merchant partner savings</li></ul>
Our Culture &amp; Core Values
At Bob&rsquo;s, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values&mdash;Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun&mdash;guide everything we do. We&rsquo;re not just a workplace; we&rsquo;re a team that supports and celebrates each other!
Minimum Qualifications<ul><li>
Must be at least 18 years old to be considered for employment with Bob&rsquo;s</li><li>
Ability to work flexible retail hours including weekends and holidays</li><li>
Strong verbal communication, judgment, and customer service skills</li><li>
Basic computer proficiency and willingness to learn new technologies</li></ul>
Physical Demands<ul><li>
Ability to stand and walk on showroom floor</li><li>
Ability to sit and perform computer-based work at a desk</li><li>
Ability to speak clearly on phone and use standard office equipment</li></ul>
Diversity is a Core Value at Bob&rsquo;s
At Bob&rsquo;s Discount Furniture, we want you to feel at home. Whether you&rsquo;re shopping with us or a part of the Bob&rsquo;s team, we want you to know that you are valued, appreciated, and free to be who you are. We are committed to creating a place as diverse as the communities we serve.
It is policy of Bob&rsquo;s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.
If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact talentacquistionteam@mybobs.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.</div>

Customer Service Support Associate - Bob Squad

IBEX Global

Job description:We are seeking a motivated and customer-focused Global Customer Support Associate to handle international customer interactions across voice and chat channels. The ideal candidate will ensure excellent service delivery, resolve customer concerns efficiently, and maintain a high standard of professionalism while supporting global clients.Key Responsibilities:Handle inbound customer interactions for international clients via calls or chatProvide accurate information regarding products, services, and policiesResolve customer inquiries, complaints, and technical/basic service issues in a timely mannerMaintain detailed and accurate records of customer interactions in CRM systemsMeet individual and team performance targets, including quality and productivity metricsEscalate complex issues to relevant departments when requiredMaintain a high level of customer satisfaction and professionalism at all times.}Requirements:1. Good written and verbal English Skills.2. Ability to work in the late nights and rotational shifts.3. IntermediateAdditional:1. Previous CSR experience is a plus.Freshers are encouraged to apply as well.Job Types: Full-time, FresherLanguage:English (Required)Work Location: In personPay: Rs65,000.00 - Rs115,000.00 per hourWork Location: In person

Customer Support

The Home Depot

Job Description Position Purpose: Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Store Support

Penske Truck Leasing

<div>Penske Logistics is passionate about people, and currently has an opening for a Customer Service Associate at our Warehouse Operation in Salt Lake City!
Apply your solid communication and problem solving skills to respond to requests, problems, and special needs, which can extend to our global customer base. As a key player supporting our supply chain network, this position monitors part inventory levels and delivery schedules to assure timely delivery of materials and products to our customer locations, and manages time sensitive information to ensure data accuracy in the customer's and/or Penske's inventory systems.
Schedule: Monday - Friday, 8:00am - 4:30PM
Overtime and weekends determined by business need
Pay: $20.00/per hour
Major Responsibilities:
<ul><li>Audit of picker activity/accuracy, warehouse reports, maintain of files, customer service interaction, resolution of pallet staging/tracking. Maintenance and distribution of order sheets, daily interface with pickers, assist with picker coverage of vacation and overflow freight</li></ul>
<ul><li>Various office and administrative duties, which may include handling shipping documents, office supplies, maintaining database and miscellaneous reporting</li></ul>
<ul><li>Assist operations with passing out orders to be picked and document time out/in, picker's name and piece count for daily activity log.</li></ul>
<ul><li>Liaison for internal customer support</li></ul>
<ul><li>Data entry and record processing in variety of WMS and MRP systems.</li></ul>
<ul><li>Provides direction when discrepancies are found</li></ul>
<ul><li>Weigh or count items for distribution within plant to ensure conformance to company standards (as applicable)</li></ul>
<ul><li>Read work orders or receive oral instructions to determine work assignments</li></ul>
<ul><li>Communicate with associates from other shifts</li></ul>
<ul><li>Complete daily logs</li></ul>
<ul><li>Work with customer to resolve stock shortages</li></ul>
<ul><li>Identify cost savings opportunities for the customer</li></ul>
<ul><li>Track shipments to ensure shipment deadlines are met.</li></ul>
<ul><li>Work with suppliers to correct part/shipment issues</li></ul>
<ul><li>Other projects and tasks as assigned by supervisor</li></ul>
Qualifications:
<ul><li>At least 1 year of warehousing/material-handling experience required</li></ul>
<ul><li>High school diploma or GED equivalent required</li></ul>
<ul><li>Ability to work independently, customer service, dealing with others, multi-tasking skills, organizational skills, team player, flexibility required, verbal &amp; written communication skills, excellent with numbers and time management, strong problem solving skills required</li></ul>
<ul><li>Advanced computer skills including Excel and Outlook required</li></ul>
<ul><li>Must also be able to learn and regularly operate multiple company and customer owned Warehouse Management System (WMS) and or MRP systems.</li></ul>
<ul><li>Ability to work in warehouse non-climate controlled conditions required</li></ul>
<ul><li>Willingness to travel as necessary, work the required schedule, work at the specific location</li></ul>
<ul><li>Shift may vary based on customer operations</li></ul>
<ul><li>Complete Penske employment application and submit to a reference verification (to include past employment and education)</li></ul>
Physical Requirements:
<ul><li>The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li></ul>
<ul><li>The associate will be required to remember and understand certain instructions, guidelines or other information. The associate must be able to see and verbally communicate.</li></ul>
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
<ul><li>While performing the duties of this job, the associate will be required to move frequently, stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to regularly lift and/or move up to 23kg and occasionally lift and/or move up to 45kg.</li></ul>
Penske is committed to the principle of equity in employment.
About Penske Logistics
Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more.
Job Category: Administrative
Job Family: Operations
Address: 1510 Gustin Road West Suite 100
Primary Location: US-UT-Salt Lake City
Employer: Penske Logistics LLC
Req ID: 2606474</div>

Customer Service Associate - 1st Shift

The Tech Canvas

Job description:Job Details<ul><li>Location: Rawalpindi, Saeedpur Road</li><li>Timings: 11:00 AM &ndash; 8:00 PM</li></ul>We are seeking a detail-oriented Sales Associate for one of our projects involving interior flooring materials. In this role, you will handle customer queries and support sales for B2B clients. We need someone with excellent communication skills who can help contractors, architects, and homeowners find the right flooring solutions.Key Responsibilities<ul><li>Customer Support: Promptly handle inquiries and provide product information to potential buyers.</li><li>Sales Assistance: Support the full sales cycle, from initial query to final delivery.</li><li>Client Relations: Maintain professional relationships with B2B partners and walk-in customers.</li></ul>Requirements<ul><li>Experience: Prior sales experience (B2B or B2C) is required.</li><li>Skills: Strong verbal and written communication skills.</li></ul>Pay: Rs50,000.00 - Rs65,000.00 per monthWork Location: In person

Sales Executive

ticketnetwork

Job DetailsDescriptionSince 2002, TicketNetwork has served the ticketing and event industry as the go-to platform team for promoters, venues, and resale operators looking to manage and grow their ticketing business. Offering cutting edge e-commerce technology, affiliate marketing, and unrivaled expertise in the entertainment industry, TicketNetwork has been providing top-tier, customizable solutions to provide great service to consumers and clients alike.We're seeking a motivated and customer-focused professional to join our team as a Contact Center Associate I.experienced Contact Center Associate I.Primary Responsibilities:<ul><li>Fielding inbound support calls, chats and emails, with the intent of resolving all customer concerns on the first contact.</li><li>Contacting supply teams via telephone to discuss and confirm delivery details, and updates.</li><li>Relaying delivery information to clients</li><li>Acting as a liaison via internal chats and email communications between retail clients and the Fulfillment Team</li><li>Fields inbound support calls for partner sites</li><li>Troubleshooting and answering general questions related to client ticket requests</li><li>Contacts Broker partners via telephone to discuss and confirm delivery details, and updates</li><li>Coordinates delivery updates with clients</li><li>Communicates with other internal departments as necessary</li><li>Other tasks as assigned by management</li></ul>Required Experience:<ul><li>At least one year of experience working in a high volume call center job.</li><li>At least one year of experience in a professional customer service position</li></ul>Other Requirements:<ul><li>This position is 100% remote. Candidates must have reliable equipment and high-speed internet to be able to work remotely.</li></ul>Shift:<ul><li>Varying shifts available</li><li>Full time</li><li>Must be able to work Saturdays</li></ul>Benefits:<ul><li>Generous PTO, Floating Holidays and Mental Health days</li><li>Comprehensive Health, Dental &amp; Vision Insurance</li><li>Company paid Life Insurance</li><li>Company Match on 401(k) Retirement savings</li><li>Complimentary event tickets</li><li>Monthly performance-based incentives</li></ul>Pay: $16.90 - $16.95 per hourWork Location: Remote

Contact Center Associate I (Remote)

theupsstore- Tustin - Tustin

The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.Some of the perks of joining The UPS Store team!* Full-time position (40 hours)* Day time retail hours 8:30am-6:30pm - Flexible hours*Weekly meal compensation*Medical Benefits* Paid Vacation * 401k plan*Monthly sales incentives in additional to base salaryJOB DESCRIPTION<ul><li>The Full-Time Center Associate provides customer service to customers for all business services. The ideal candidate needs to be:</li><li>Prompt, reliable, and responsible</li><li>Weekend availability is a must</li><li>Strong computer skills and training in applications will be provided.</li><li>Able to operate independently and be self-driven to complete tasks</li><li>Excellent written and verbal communication skills</li><li>Fluent English &amp; Spanish speaking is a plus</li><li>Able to lift 50 pounds</li><li>The full-time or part -time positions will be required to work at Lake Forest location.</li></ul>RESPONSIBILITIES<ul><li>Delivers outstanding customer service to walk-in customers and telephone inquiries</li><li>Continuously practices good listening skills with customers, UPS Store team members, and leadership</li><li>Maintains a clean, organized, and safe working environment</li><li>Performs other duties as assigned</li><li>Able to lift 50+ pounds</li><li>Communicates effectively with customers</li><li>Prompt, reliable, and responsible</li><li>Available to work weekdays and weekends.</li><li>Able to multitask and enjoy working with people</li></ul>QUALIFICATIONS<ul><li>Strong computer skills, including Microsoft Office and Adobe Suites</li><li>High school diploma or GED required</li></ul>Job Type: Full-timePay: $17.00 - $22.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Customer Service Associate

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