(english and russian) customer support consultant, crypto (remote) Jobs in Ankara

(english and russian) customer support consultant, crypto (remote)

(fluent german & english) customer support consultant (turkey, remote) Jobs in Ankara

(fluent german & english) customer support consultant (turkey, remote)

(native dutch) customer support consultant, crypto (turkey, remote) Jobs in Ankara

(native dutch) customer support consultant, crypto (turkey, remote)

customer support agent (arabic + kurdish + english) Jobs in Ankara

customer support agent (arabic + kurdish + english)

customer support agent (kurdish/english) Jobs in Ankara

customer support agent (kurdish/english)

customer support consultant

SupportYourApp

<div>Passionate about the world of tech?
What if you had a chance to be a part of the world&rsquo;s leading SaaS, Software, or Hardware solutions?
Join our team as a Customer Support Consultant for a luxury brand and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
Excited? Let&rsquo;s see what it takes
What You Will Do:<ul>
<li>Contacting submitted leads to confirm their interest
</li><li>Forwarding qualified inquiries to the appropriate retailer</li>
<li>Accurately update and categorize leads in the system</li>
<li>Securely work with customers&rsquo; sensitive information</li>
<li>Apply the latest and greatest customer happiness practices</li>
<li>Maintain working knowledge of our client&rsquo;s products and services</li>
</ul>What you need to succeed in this role:<ul>
<li>Fluent German and English (C1 written and spoken for both languages is a must)</li>
<li>Previous experience in Customer Service or Marketing</li>
<li>Hands-on experience communicating with and following up on leads</li>
<li>Attentive to details
</li><li>Strong administrative and organizational skills</li>
<li>Positive and responsible attitude</li>
<li>Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps&ndash;download and 40 Mbps&ndash;upload)</li>
</ul>Will be a great plus:<ul><li>
Previous experience working with a luxury brand
</li></ul>Benefits and Perks:<ul>
<li>Fixed schedule: 5 days per week, 4 PM &ndash; 12 AM CET</li>
<li>Opportunity to work fully remotely
</li><li>Inclusive international environment
</li><li>Compensation in USD</li>
<li>Good bonuses for referring friends
</li><li>Paid intensive training and probation</li>
<li>Work-life balance
</li><li>Responsive management interested in your growth and long-lasting cooperation</li>
<li>Greenhouse conditions for self-development</li>
<li>The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.</li></ul>
Who are we?
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.
Since 2010, we&rsquo;ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!
Visit our website: www.supportyourapp.com
DISCLAIMER
We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.</div>

(fluent German & English) Customer Support Consultant (Turkey, remote)

<div>Are you passionate about pioneering technology that's reshaping financial landscapes?
What if you had a chance be a part of a transformative industry without boundaries?
Join our team as a Customer Support Consultant at a leading innovative financial technology platform and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
Excited? Let&rsquo;s see what it takes
What you will do:<ul>
<li>Provide exceptional customer support in the blockchain sector via chats and emails</li>
<li>Build positive and long-lasting relationships with customers</li>
<li>Meet team KPIs</li>
<li>Always be up-to-date with cutting-edge technology</li>
<li>Securely work with customers&rsquo; sensitive information</li>
<li>Apply the latest and greatest customer happiness practices</li>
<li>Maintain working knowledge of our client&rsquo;s products and services</li>
<li>Communicate with developers and other departments of various IT companies</li>
</ul>What you need to succeed in this role:<ul>
<li>Excellent English and Russian language (at least C1 for both spoken and written)</li>
<li>Experience in customer service</li>
<li>Personal or professional experience in crypto is a must</li>
<li>Analytical and research skills</li>
<li>Positive and responsible attitude</li>
<li>Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps&ndash;download and 40 Mbps&ndash;upload)</li>
</ul>Will be a great plus:<ul>
<li>A strong interest in innovative financial technologies or prior experience in financial industry or payment processing</li>
<li>Experience with CRM systems</li>
</ul>Benefits and Perks:<ul>
<li>Flexible schedule</li>
<li>Opportunity to work fully remotely
</li><li>Inclusive international environment</li>
<li>Compensation in USD</li>
<li>Good bonuses for referring friends</li>
<li>Paid intensive training and probation</li>
<li>Work-life balance</li>
<li>Responsive management interested in your growth and long-lasting cooperation</li>
<li>Greenhouse conditions for self-development</li>
<li>The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.</li></ul>
Who we are:
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.
We work with clients from over 30 countries and speak over 60 languages.
Since 2010, we&rsquo;ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!
Visit our website: www.supportyourapp.com
DISCLAIMER
We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.
Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice.</div>

(English and Russian) Customer Support Consultant, crypto (remote)

<div>Passionate about the world of tech?
What if you had a chance to be a part of the world&rsquo;s leading SaaS, Software, or Hardware solutions?
Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
Excited? Let&rsquo;s see what it takes
What You Will Do:<ul>
<li>Provide exceptional customer support via chats and emails</li>
<li>Build positive and long-lasting relationships with customers</li>
<li>Meet team KPIs</li>
<li>Always be up-to-date with cutting-edge technology</li>
<li>Securely work with customers&rsquo; sensitive information</li>
<li>Apply the latest and greatest customer happiness practices</li>
<li>Maintain working knowledge of our client&rsquo;s products and services</li>
<li>Communicate with developers and other departments of various IT companies</li>
</ul>What you need to succeed in this role:<ul>
<li>Native Dutch and English communication skills</li>
<li>At least 6 months of experience in a customer support role</li>
<li>Personal or professional experience in crypto/trading/blockchain is a must</li>
<li>Experience providing support via live chats
</li><li>Experience with CRM systems</li>
<li>Analytical and research skills</li>
<li>Positive and responsible attitude</li>
<li>Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps&ndash;download and 40 Mbps&ndash;upload)</li>
</ul>Will be a great plus
<ul><li>Experience in technical support</li></ul>
Benefits and Perks:<ul>
<li>Flexible schedule
</li><li>Opportunity to work fully remotely</li>
<li>Inclusive international environment</li>
<li>Compensation in USD</li>
<li>Good bonuses for referring friends</li>
<li>Paid intensive training and probation</li>
<li>Work-life balance</li>
<li>Responsive management interested in your growth and long-lasting cooperation</li>
<li>Greenhouse conditions for self-development</li>
<li>The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.</li></ul>
Who are we?
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.
Since 2010, we&rsquo;ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!
Visit our website: www.supportyourapp.com
DISCLAIMER
We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.
Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice.</div>

(native Dutch) Customer Support Consultant, crypto (Turkey, remote)

WOW24-7

About the Project Assistento is a private lessons provider that promotes individuality in learning. We believe every student is unique, so our tutoring is tailored to each person&rsquo;s pace, abilities, and needs. Our goal is to support students in achieving lasting success through personalized methods, addressing specific challenges, and enhancing language skills.Job Description We are looking for a motivated Customer Support Agent who will provide exceptional service to Kurdish-speaking parents and students. In this role, you will:<ul><li>Provide voice and digital support in Kurdish and English.</li><li>Handle complaints, appointment rescheduling, and general inquiries.</li><li>Conduct warm lead follow-ups in the Kurdish market segment.</li><li>Maintain accurate CRM records and ensure smooth communication.</li><li>Work fully remotely, with flexibility across digital channels.</li></ul>Candidate Requirements<ul><li>Languages: Kurdish (C1) and English (B2).</li><li>1&ndash;2 years of experience in customer service and/or B2C sales.</li><li>Strong empathy, patience, and communication skills.</li><li>Familiarity with WhatsApp and email support processes.</li></ul>Why Join Us?<ul><li>Be part of an international, multilingual team.</li><li>Work in a fully remote environment.</li><li>Contribute to a mission-driven project that helps students grow and succeed.</li></ul>Job Types: Full-time, PermanentPay: 3,500.00TRY - 4,500.00TRY per monthApplication Question(s):<ul><li>How would you assess your fluency in both spoken and written English?	</li><li>How would you assess your fluency in both spoken and written Kurdish?	</li><li>This role may be structured under an independent contractor agreement. Are you open to this type of cooperation?	</li><li>Regarding compensation, what salary range (gross) would you consider appropriate for this role based on your experience and qualifications?</li></ul>

Customer Support Agent (Kurdish/English)

We are seeking empathetic and proactive Customer Support Agents to join our growing international team. You will be the first point of contact for parents and students, ensuring smooth communication, resolving issues, and supporting the learning journey. This is a 100% remote position.Responsibilities<ul><li>Handle inbound calls, WhatsApp messages, and emails from parents and students.</li><li>Resolve issues such as rescheduling, parent complaints, and teacher no-shows with professionalism.</li><li>Conduct inbound sales calls to warm leads generated through marketing campaigns.</li><li>Deliver clear, empathetic, and solution-oriented communication across channels.</li><li>Ensure accurate updates and case management in internal systems.</li><li>Collaborate with colleagues to maintain high-quality service standards.</li></ul>Requirements<ul><li>Proficiency in Arabic (C1), Kurdish (C1), and English (B2 or higher).</li><li>Proven B2C sales experience.</li><li>Experience in handling sensitive conversations, especially in contexts involving parents and children.</li><li>Strong multitasking ability across phone, chat, and email communication.</li><li>Reliable, organized, and comfortable working in a remote environment.</li></ul>We Offer<ul><li>100% remote position with flexible setup.</li><li>Competitive compensation based on experience.</li><li>Opportunity to join an international, mission-driven team.</li><li>Training and support to help you succeed.</li><li>Long-term growth potential as the team scales.</li></ul>Job Types: Full-time, PermanentPay: 40,000.00TRY - 60,000.00TRY per monthApplication Question(s):<ul><li>How would you assess your fluency in both spoken and written Kurdish?	</li><li>How would you assess your fluency in both spoken and written English?	</li><li>This role may be structured under an independent contractor agreement. Are you open to this type of cooperation?	</li><li>Regarding compensation, what salary range (gross) would you consider appropriate for this role based on your experience and qualifications?</li></ul>

Customer Support Agent (Arabic + Kurdish + English)

Kaspersky

<div>
 
 
 Kaspersky has been protecting individuals and corporate clients all over the world from cyber threats for 28 years.
 
 
 
 
 We have 400 million unique users, 270 000 corporate clients, 517 products, 1100 technological patents and 34 offices around the world.
 
 
 
 
 
 
 
 Today our team has more than 5 500 top level experts, all of them regular people with their own talents and hobbies. Together we protect the world from cyber threats.
 
 
 
 
 
 
 
 Join us to become part of an exceptional team, while remaining yourself and using your skills to keep us growing and evolving.
 
 
 
 
 
 
 As
 
 Enterpise Account Manager
 
 you will be responsible for developing, overseeing and executing Enterprise Sales on dedicated territory. This is a key role in developing and maintaining long-term business relationships with our customers.
 
 
 
 
 
 
 Main responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Achieve quarterly and annual set targets from Enterprise outside of NAL;
 </li>
 <li>
 Establish and maintain executive level relationships to create a qualified pipeline and drive revenue;
 </li>
 <li>
 Develop contacts with customers into leads and work through the entire sales cycle;
 </li>
 <li>
 Articulate the value of our product/service to higher level within customer organization;
 </li>
 <li>
 Identify, develop and articulate a compelling value proposition to prospective customers in the large enterprise segment;
 </li>
 <li>
 Position Kaspersky Lab specialized services like cyber security training, threat intelligence services, Anti APT etc to large enterprises;
 </li>
 <li>
 Supply proposals and product information to prospects;
 </li>
 <li>
 Funnel reporting and updates using SalesForce;
 </li>
 <li>
 Work in close connection with Partner Account managers to ensure the deal closure and full sales cycle support by appropriate reseller or system integrator;
 </li>
 <li>
 Independently driving the entire sales cycle for customer acquisition;
 </li>
 <li>
 Stay updated with competitive landscape and latest trends in the security market;
 </li>
 <li>
 Work as a trusted consultant for enterprise clients, to get Kaspersky products &amp; services empaneled as their preferred choice;
 </li>
 <li>
 Lead the process of timely response to RFP&rsquo;s, along with partners &amp; colleagues;
 </li>
 <li>
 Present Kaspersky Portfolio of product &amp; services at field events such as conferences, seminars, etc;
 </li>
 <li>
 Convey customer requirements to Product Management teams on the regular basis;
 </li>
 <li>
 Co-ordinate with Global Enterprise Sales Team.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 
 
 
 <ul>
 <li>
 Bachelor Degree in Marketing, Management, Business Administration or equivalent;
 </li>
 <li>
 7+ years direct account management in cyber security in handling large accounts;
 </li>
 <li>
 Knowledge of cyber security solutions;
 </li>
 <li>
 Strong, documented track record of achievement against quota;
 </li>
 <li>
 Past history of presentations to large corporates;
 </li>
 <li>
 Current contacts / relationships at CxO level in large accounts;
 </li>
 <li>
 New business hunter and a proactive go-getter with a winning mentality;
 </li>
 <li>
 Excellent communication and presentation skills;
 </li>
 <li>
 Highly developed social skills and ability to manage relationships at all levels;
 </li>
 <li>
 Target-driven and result-focused;
 </li>
 <li>
 Good time management skills;
 </li>
 <li>
 Strong business and executive level sales acumen;
 </li>
 <li>
 Strong sense of responsibility and commitment, effective communications skills in interacting with people at all levels;
 </li>
 <li>
 Ability to work under pressure, multi-tasking and meet deadlines;
 </li>
 <li>
 Fluent English.
 </li>
 </ul>
 
 
 
 
 The
 
 hiring process
 
 (
 
 approx. 2&ndash;3 weeks total
 
 ) for this position looks as follows:
 
 
 
 
 
 1) Resume review (1&ndash;3 business days)
 
 
 2) Introductory call with Recruiter (30 min)
 
 
 3) Interview with Hiring Manager (60 min)
 
 
 4) Final interview (optional)
 
 
 5) Offer &amp; reference check
 
</div>

Enterprise Account Manager

INTEC Energy Solutions

<div>
 
 INTEC Energy Solutions delivers best-in-class services in Engineering, Procurement, Construction (EPC), Battery Energy Storage Systems (BESS), Development, Consultancy, and Operation &amp; Maintenance, along with New Energy Solutions.
 
 
 
 
 
 With a globally experienced team, INTEC has managed over 190 projects and achieved an impressive installed and secured capacity of 3.9 GWp. Headquartered in the United Kingdom, INTEC also operates offices in Germany, T&uuml;rkiye, Australia, New Zealand, Azerbaijan, Romania, and Mauritius, with plans for further expansion.
 
 
 
 
 
 As an international company, we are looking for a
 
 Contract Administrator
 
 based in
 
 T&uuml;rkiye.
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 Contract Management:
 
 
 <ul>
 <li>
 Support the Project Manager in managing INTEC's contractual obligations in Head and Subcontract agreements.
 </li>
 <li>
 Prepare progress payment claims and schedules, ensuring all contract requirements are met.
 </li>
 <li>
 Issue contract notices, manage variations, and conduct remeasurement tasks on Measure and Value projects.
 </li>
 <li>
 Assist with the preparation and submission of variation orders and contractual notices under both the Head and Subcontracts.
 </li>
 <li>
 Maintain accurate records of contracts, change orders, and project documentation for reporting and audit purposes.
 </li>
 <li>
 Assist the Project Manager in evaluating subcontractor, supplier, and consultant payment claims to ensure compliance with the Head Contract.
 </li>
 <li>
 Support the Commercial Contract Manager in the preparation and/or defence of contractual claims under the Head or Subcontract.
 </li>
 <li>
 Ensure the timely submission of progress claims and reports.
 </li>
 </ul>
 
 
 
 
 
 Budget and Financial Monitoring:
 
 
 <ul>
 <li>
 Monitor project budgets versus actual costs in collaboration with the Finance team.
 </li>
 <li>
 Assist in preparing monthly cash flow forecasts and expenditure tracking.
 </li>
 <li>
 Identify potential cost-saving opportunities while maintaining quality standards.
 </li>
 </ul>
 
 
 
 
 
 Continuous Improvement:
 
 
 <ul>
 <li>
 Identify and suggest improvements to operational processes.
 </li>
 <li>
 Develop innovative strategies to enhance operational efficiency.
 </li>
 <li>
 Participate in project review processes, identifying issues and proposing solutions.
 </li>
 </ul>
 
 
 
 
 
 Teamwork and Collaboration:
 
 
 <ul>
 <li>
 Work closely with the Project Manager, Finance, and Procurement teams to ensure contract compliance.
 </li>
 <li>
 Demonstrate leadership by providing guidance, advice, and training to team members.
 </li>
 <li>
 Foster effective relationships with team members and internal/external stakeholders.
 </li>
 </ul>
 
 
 
 
 
 Qualifications and Experience:
 
 
 <ul>
 <li>
 Minimum of 5 years' experience in a commercial/contract administration role supporting cost and contract management in civil engineering projects.
 </li>
 <li>
 Relevant tertiary or professional qualifications.
 </li>
 <li>
 Experience in EPC or EPCM projects.
 </li>
 <li>
 Proven experience managing Head and Subcontract agreements in Azerbaijan on Design &amp; Construct (Build) projects.
 </li>
 <li>
 Strong proficiency in Microsoft Office.
 </li>
 <li>
 Experience using Procore is desirable.
 </li>
 <li>
 Excellent organizational skills and attention to detail.
 </li>
 <li>
 Ability to prioritize tasks effectively.
 </li>
 <li>
 Strong customer relationship skills.
 </li>
 <li>
 A degree in Quantity Surveying or Civil Engineering is preferred.
 </li>
 <li>
 Having or working towards a postgraduate qualification or master's degree in Construction Law and/or professional accreditation (RegQS/MRICS/CIARB/CPENG) is advantageous.
 </li>
 </ul>
 
 
</div>

Contract Administrator

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