customer support consultant

TPH Group

About TPH Group:TPH Group transforms homes and businesses into clean, safe, and comfortable spaces across Dubai. We deliver professional cleaning services, live-in maids, home maintenance, and facility support tailored to each client&rsquo;s needs. With a large network of trained staff and a reputation built on trust and quality, we serve thousands of homes and businesses.About The Job:A Customer Happiness Consultant is specialized in visa typing. The primary point of contact for clients seeking assistance with their visa applications. Your role is to ensure customers receive clear guidance, support, and resolutions to their inquiries, fostering a welcoming environment.JOB DESCRIPTION1. Assist clients in completing necessary documents for visa applications, ensuring accuracy and compliance with regulations.2. Understand customers visa-related needs and provide accurate information regarding the typing process.3. Provide excellent service with customers, ensuring they feel valued and supported throughout their interactions.4. Prepares daily accomplishment report.KEY ACCOUNTABILITITES1. Meeting or exceeding the set target.2. Maintaining good relationship with the customers.3. Deep understanding with the visa process and requirements.EDUCATION SKILLS AND EXPERIENCE&middot; 1 - 2 Years working experience with similar role.&middot; High school degree or equivalent; bachelor&rsquo;s degree a plus.&middot; Strong communication &amp; typing skills in Arabic and English.&middot; Familiarity with UAE visa processes and requirements.Job Type: Full-timeWork Location: In person

Happiness Consultant (UAE Local)

Tadbeer Leadership Domestic Workers Services

Customer Happiness Consultant (Emiratization)<ul><li>Location: United Arab Emirates</li><li>Employment Type: Full-Time</li><li>Eligibility: UAE Nationals (Family Book Required)</li><li>Experience: With or without prior work experience</li></ul>Key Responsibilities<ul><li>Accurately enter data provided by customers or internal departments into company systems.</li><li>Verify and validate information by comparing it with original source documents.</li><li>Update and maintain existing records to ensure all information is current and accurate.</li><li>Retrieve customer, account, or service details upon request.</li><li>Review source documents for completeness and resolve discrepancies before data entry.</li><li>Use keyboards, scanners, and internal software systems efficiently to input data.</li><li>Follow established internal procedures, policies, and quality standards.</li><li>Identify opportunities for process improvements and recommend enhancements.</li><li>Maintain strict confidentiality and handle sensitive information with professionalism and care.</li><li>Provide friendly, solution-oriented support to customers and ensure a positive service experience.</li></ul>Qualifications &amp; Skills<ul><li>UAE National with a valid Family Book (required).</li><li>High school diploma or bachelor&rsquo;s degree (preferred but not mandatory).</li><li>Strong attention to detail and high level of accuracy.</li><li>Good communication skills in Arabic and/or English.</li><li>Basic computer skills and familiarity with data entry systems.</li><li>Ability to work in a fast-paced environment.</li><li>Flexible, proactive, and eager to learn.</li><li>Strong sense of responsibility and professionalism.</li></ul>Job Type: Full-timeLocation:<ul><li>Abu Dhabi (Required)</li></ul>

Customer Happiness Consultant (Emiratization)

Customer Happiness Consultant (UAEn)<ul><li>Location: Abu Dhabi</li><li>Employment Type: Full-Time</li><li>Eligibility: UAE Nationals (Family Book Required)</li><li>Experience: With or without prior work experience</li></ul>Key Responsibilities<ul><li>Accurately enter data provided by customers or internal departments into company systems.</li><li>Verify and validate information by comparing it with original source documents.</li><li>Update and maintain existing records to ensure all information is current and accurate.</li><li>Retrieve customer, account, or service details upon request.</li><li>Review source documents for completeness and resolve discrepancies before data entry.</li><li>Use keyboards, scanners, and internal software systems efficiently to input data.</li><li>Follow established internal procedures, policies, and quality standards.</li><li>Identify opportunities for process improvements and recommend enhancements.</li><li>Maintain strict confidentiality and handle sensitive information with professionalism and care.</li><li>Provide friendly, solution-oriented support to customers and ensure a positive service experience.</li></ul>Qualifications &amp; Skills<ul><li>UAE National with a valid Family Book (required).</li><li>High school diploma or bachelor&rsquo;s degree.</li><li>Strong attention to detail and high level of accuracy.</li><li>Good communication skills in Arabic and/or English.</li><li>Basic computer skills and familiarity with data entry systems.</li><li>Ability to work in a fast-paced environment.</li><li>Flexible, proactive, and eager to learn.</li><li>Strong sense of responsibility and professionalism.</li></ul>Job Type: Full-timeLocation:<ul><li>Abu Dhabi (Required)</li></ul>

Customer Happiness Consultant (UAEn)

Master Marine Services Pvt Ltd

Job Title: Customer Support Executive Experience Required: 1&ndash;3 years Location: Head Office &ndash; Lower Parel, Mumbai Industry: Shipping He/She will be responsible for assisting users of the , handling customer queries, resolving issues, and ensuring a smooth customer experience.Key Responsibilities: Handle customer inquiries related to the MMD3 portal via IVR or email. Assist customers in registration, login, and navigation of the portal. Resolve issues related to Shipping bill, VGM, Form 13 and Forwarding Note submission, error messages, or transaction failures. Escalate technical issues to the IT/technical team and follow up until resolution. Maintain records of customer interactions and feedback. Provide guidance on tariff, billing, and compliance processes related to MMD3. Ensure high customer satisfaction through professional communication and timely support. Familiarity with ICEGATE, shipping documentation, or VGM submission. Basic knowledge of MS Office and ticketing systems.Required Skills &amp; Qualifications: Graduate in any discipline (preferred: Commerce, Logistics, or IT background). 1&ndash;3 years of experience in customer service/helpdesk (shipping, logistics, or portal support preferred). Good knowledge of online portals, data entry, and documentation processes. Excellent communication skills (English and Hindi; regional language is a plus). Problem-solving skills with attention to detail. Ability to work under pressure and handle multiple queries simultaneously.Job Types: Full-time, PermanentPay: ₹18,000.00 - ₹23,000.00 per monthWork Location: In person

Customer Support Executive

Procore Technologies

<div>
 
 Job Ad
 
 
 
 We&rsquo;re looking for a
 
 Customer Support Representative
 
 to join Procore&rsquo;s Customer Support department. In this role, you&rsquo;ll utilize your strong problem-solving and people skills to support a product that impacts how communities&rsquo; hospitals, homes, sports stadiums, and schools worldwide are built. You will help save our customers time and resources via first-contact resolutions, giving our clients the confidence to understand, use, and evangelize Procore's platform.
 
 
 As a
 
 Customer Support Representative
 
 , you&rsquo;ll partner with Subject Matter Experts and internal departments to resolve customer problems and manage cases to the point of resolution. Use your troubleshooting, communication, and multitasking skills to deliver a best-in-class customer experience across telephone, chat, and email channels.
 
 This is an exciting opportunity to join our first CSR team in Cairo, Egypt
 
 , offering a launching point for a career in Custom Solutions, Documentation, Enablement, and more.
 
 
 This position reports into the Senior Manager of Customer Support and will be based in our
 
 Cairo, Egypt office
 
 . We&rsquo;re looking for someone to join us immediately!
 
 
 
 What you&rsquo;ll do:
 
 
 
 <ul>
 <li>
 Deliver a best-in-class customer experience by managing inquiries via telephone, chat, and email to enable customers to achieve their goals.
 </li>
 <li>
 Acquire and maintain a thorough understanding of Procore&rsquo;s business model, systems, and technologies to optimize customer usage of the software suite.
 </li>
 <li>
 Troubleshoot technical issues, diagnose root causes, and research answers to questions using established resources.
 </li>
 <li>
 Partner with internal departments to resolve complex customer problems and leverage collaboration skills to provide appropriate solutions.
 </li>
 <li>
 Maintain productivity in a high-volume, fast-paced contact center environment while adhering to assigned schedules and performance metrics.
 </li>
 <li>
 Document records and data security with consistent attention to detail and integrity.
 </li>
 <li>
 Convey Procore&rsquo;s culture and values of Openness, Optimism, and Ownership in every interaction.
 </li>
 <li>
 Seek proactive guidance from management and teammates to ensure continuous improvement and alignment.
 
 
 </li>
 </ul>
 
 What we&rsquo;re looking for:
 
 
 
 <ul>
 <li>
 1+ year of experience in a contact center or technical support environment, or 2+ years of related customer support experience.
 </li>
 <li>
 Fluent English speaker with excellent written and oral communication skills (subject to verification via assessment).
 </li>
 <li>
 Strong multitasking skills with the ability to self-manage workloads while providing extraordinary client experiences.
 </li>
 <li>
 Critical thinking abilities to assess issues, provide proactive advice, and efficiently escalate cases when appropriate.
 </li>
 <li>
 Reliable self-starter with excellent attendance, time management skills, and an eagerness to learn quickly.
 </li>
 <li>
 Ability to communicate optimistically and professionally with clients, maintaining poise under pressure.
 </li>
 <li>
 Team player mentality with an open mind and the ability to work independently in a dynamic environment.
 </li>
 </ul>
</div>

Customer Support Representative - English

PropertyAngel Management Pvt Ltd

Job Title: Customer Support Executive Company: PropertyAngel Management Pvt. Ltd. Location: Koramangala 3rd Block, Bangalore Job Type: Full-Time | Work from Office Experience Level: Entry-Level Working Days: Monday to Saturday Salary: ₹20,000 &ndash; ₹25,000 per month (CTC)About UsPropertyAngel is an award-winning property management company headquartered in Koramangala, Bangalore. Our tech-enabled real estate asset management services have won awards from the Times Group, Zoho and Realty+, and have been recognized multiple times among the top 10 property management companies in India.Since 2014, we have successfully managed over ₹2,000+ crores in assets, maintained a 95%+ occupancy rate, and ensured 100% on-time rent distribution.Our larger mission is to make real estate affairs safe, simple and efficient. We are bootstrapped, profitable, and strongly customer-focused. Our values are based on TRUST.Role OverviewWe are looking for a Customer Support Executive to assist customers with service-related queries and coordinate with internal teams to ensure timely resolution.This position is suitable for recent graduates who are looking to begin their professional journey in a structured and process-driven work environment.Key Responsibilities<ul><li>Respond to customer queries via phone and email</li><li>Provide clear information regarding services and processes</li><li>Track ongoing service requests and follow up internally</li><li>Coordinate with operations and support teams</li><li>Maintain accurate records in CRM and internal systems</li><li>Ensure professional and courteous communication at all times</li><li>Adhere to defined company processes and service standards</li></ul>Eligibility Criteria<ul><li>Graduate in any discipline</li><li>Strong verbal and written communication skills in English</li><li>Basic computer knowledge (MS Office and email usage)</li><li>Comfortable working from the Koramangala office</li><li>Willingness to learn and adapt to structured processes</li></ul>Compensation &amp; Benefits<ul><li>₹20,000 &ndash; ₹25,000 per month (CTC)</li><li>Performance-based incentives</li><li>Provident Fund and statutory benefits</li><li>Health insurance coverage</li><li>Company-provided laptop and corporate SIM</li><li>Structured onboarding and training</li><li>Career growth opportunities within operations and customer support</li></ul>Application ProcessInterested candidates may apply using the official application form below:Application Link:You may also share your resume via: Email: vaishnavi.s@propertyangel.in WhatsApp: 96328 19104Walk-in Interviews:11:00 AM &ndash; 12:00 PM | Monday to Saturday(Kindly call or message before visiting)Job Types: Full-time, PermanentPay: ₹20,000.00 - ₹25,000.00 per monthBenefits:<ul><li>Flexible schedule</li><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In person

Customer Support Executive - Entry Level

Scaleup Connect

Job Title: Customer Support Executive (CSE) &ndash; U.S. Market Focus Location: Lahore (On-site) Schedule: Monday to Friday, 7:00 PM &ndash; 4:00 AM Job Type: Full-TimeJob Summary: ScaleUp Connect is seeking an experienced and results-driven Customer Support Executive (CSE) with a strong focus on supporting sales activities for U.S.-based clients. This is a full-time, on-site position in Lahore where you will be responsible for assisting in sales support, customer inquiries, and post-sale services primarily in the U.S. market. The ideal candidate will be highly customer-centric, with excellent communication skills, the ability to manage client relationships, and a knack for driving sales success.Key Responsibilities:<ul><li>Assist in sales support for U.S. clients by managing pre- and post-sale inquiries, providing information, and ensuring a seamless experience.</li><li>Respond to customer inquiries related to product offerings, pricing, delivery schedules, and other sales-related questions via phone, email, and chat.</li><li>Coordinate between sales teams and clients to ensure accurate and timely follow-up on quotations, orders, and any client requests.</li><li>Provide information on product features, benefits, and specifications to U.S.-based clients to help drive purchase decisions.</li><li>Track client orders, ensuring they are processed smoothly and delivered on time, and resolve any issues that arise during the process.</li><li>Support the sales team by managing and organizing customer information, handling lead generation, and providing administrative support for sales activities.</li><li>Escalate complex issues to appropriate departments, ensuring that all customer concerns are addressed and resolved promptly.</li><li>Maintain strong relationships with U.S.-based clients, ensuring satisfaction, repeat business, and the cultivation of long-term partnerships.</li><li>Provide feedback to the sales team on customer preferences, market trends, and sales-related challenges to improve sales strategies.</li><li>Document and track interactions with customers in the CRM system to ensure accurate records and follow-up actions.</li></ul>Required Skills:<ul><li>Excellent communication skills in English, with a focus on clear, professional interactions with U.S.-based clients.</li><li>Strong organizational skills, with the ability to manage multiple customer inquiries and sales processes at once.</li><li>Sales-driven attitude with the ability to assist in driving sales and providing excellent support throughout the sales cycle.</li><li>Customer-centric mindset, with a focus on building relationships and resolving issues efficiently.</li><li>Proficiency in CRM software for tracking and managing customer interactions.</li><li>Ability to work independently while coordinating effectively with cross-functional teams such as sales, logistics, and operations.</li><li>Knowledge of sales processes, including lead generation, client follow-up, and order management.</li><li>Ability to learn quickly and stay updated on product features, services, and U.S. market requirements.</li></ul>Tools/Software:<ul><li>Required: CRM Software, Microsoft Office (Excel, Word, PowerPoint)</li><li>Preferred: Helpdesk or Ticketing Systems (e.g., Zendesk, Freshdesk)</li></ul>Education &amp; Experience:<ul><li>Minimum Education: Intermediate or Bachelor&rsquo;s Degree.</li><li>Experience: 1&ndash;2 years in customer support or sales support roles, with experience in handling U.S.-based clients.</li></ul>Additional Information:<ul><li>This position requires night shifts from 7:00 PM to 4:00 AM, Monday to Friday, to support U.S. clients in their time zone.</li><li>The role offers an exciting opportunity to be part of a customer-focused team, directly contributing to the growth and success of sales efforts in the U.S. market.</li></ul>Job Type: Full-timePay: Up to Rs150,000.00 per monthWork Location: In person

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10000 customer support consultant jobs NEAR_ME

Happiness Consultant (UAE Local)

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Customer Support Executive

Customer Support Representative - English

Customer Support Executive - Entry Level

Customer Support Executive