customer support consultant

SupportYourApp

<div>Who are we?
SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world&rsquo;s leading SaaS, software, or hardware solutions?
Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let&rsquo;s see what it takes.
What You Will Do:<ul>
<li>
Deliver outstanding customer support via phone calls, chats and emails</li>
<li>Build strong and lasting customer relationships</li>
<li>Keep up with evolving tools and technology</li>
<li>Handle sensitive customer data with care and security</li>
<li>Apply the latest and greatest customer happiness practices</li>
<li>Maintain deep understanding of client solutions and meet KPI</li>
<li>Communicate with developers and cross-functional specialists</li>
</ul>
What you need to succeed in this role:<ul>
<li>
Excellent Dutch communication skills (at least C1 level for both spoken and written) and English at B2 level</li>
<li>Experience with Google Suite</li>
<li>Experience in customer support for at least 6 months</li>
<li>Tech-savvy</li>
<li>Positive, proactive and responsible attitude</li>
<li>Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps&ndash;download and 40 Mbps&ndash;upload)</li>
</ul>
Will be a great plus:<ul>
<li>
Experience in sales</li>
<li>Experience with CRM systems
</li></ul>Benefits:<ul>
<li>
Fixed schedule: Monday&ndash;Friday, 1 PM&ndash;9 PM, T&uuml;rkiye time</li>
<li>Opportunity to cooperate fully remotely
</li><li>Inclusive international environment</li>
<li>Compensation in USD</li>
<li>Rewards for referring friends</li>
<li>Balance between project workload and personal time, but also &ndash; internal health policy</li>
<li>Responsive leadership interested in your development and long-lasting cooperation</li>
<li>Greenhouse conditions for self-development</li>
<li>A culture built on trust, with no time-tracking requirements</li>
<li>The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.</li></ul>
You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.
So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!
Over 1200+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.
Know someone perfect for the role? Refer them and get rewarded!
We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.
Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.</div>

(fluent Dutch) Customer Support Consultant (Türkiye, remotely)

Dexian

<div>
 
 
 Job Title: Customer and Technical Support Consultant
 
 
 
 
 Duration: 01/19/2026 to 07/17/2026
 
 
 
 
 Location: 100% Remote
 
 
 
 
 Pay Rate:$17- $18.30 hourly on W2
 
 
 
 
 
 
 JOB SUMMARY
 
 
 
 
 
 This role requires scheduling flexibility with the ability to work:
 
 -Days
 
 -Evenings until 9:00pm ET,
 
 -Weekends on a rotating basis.
 
 
 On-call time may be required.
 
 Reliable and dependable attendance is an essential function of this position.
 
 
 Our Customer &amp; Technical Support Consultants are the direct line between Client and our customers. That is why they are so crucial to achieving our Purpose. This role is best suited to organized, passionate communicators who strive to help veterinarians, veterinary technicians, and animal healthcare diagnostic professionals keep our pets healthy.
 
 Successful candidates will be able to thrive in a fast-paced environment where they will navigate a variety of inquiries to provide a solution to our customers with representatives taking 20-30 calls a day. Ability to multitask is essential as consultants will resolve customer inquiries through a variety of methods of communication and will utilize documentation and programs to ensure a solution while the customer is on the call. Our Hematology team supports a wide variety of products such as our ProCyte Dx, ProCyte One, and inVue analyzers.
 
 
 In the role of Customer and Technical Support Consultant - Hematology:
 
 1. You will instruct customers on the use of our in-house diagnostic analyzers.
 
 2. You will coordinate and assist with equipment installations and troubleshoot mechanical hardware technical problems as well as software integration issues.
 
 
 What You Need to Succeed:
 
 * The ideal candidate will be fluent in English.
 
 * You are experienced in a technically related field, have worked in a veterinary practice with our chemistry analyzers, a laboratory setting, or contact center environment.
 
 * It is important to have strong computer and technical skills, with the aptitude to learn applicable software and hardware. Networking and/or software support is a plus.
 
 * The ideal candidate will be highly motivated, goal-oriented, and a strong collaborator.
 
 * A proven track record of providing extraordinary customer service.
 
 * You will possess superb listening and communication (verbal and written) skills in order to be a successful customer support specialist.
 
 <ul>
 <li>
 Strong interpersonal skills with the ability to establish rapport quickly are equally important qualities to have.
 
 * You will be a master problem solver with fine attention to detail while leveraging your strong organizational skills in a multi-tasking environment.
 
 * You have the ability to learn quickly and apply skills and abilities to a variety of customer interactions.
 
 * Ability to be on the phone for 8 hours per day.
 
 * Reliable and dependable attendance is an essential function of this position.
 
 
 *When working from your virtual office, you are required to be available by telephone, voicemail, email, and MS Teams messaging during your scheduled business hours. A high-speed hardwired internet connection (minimum 15 Mbps download; 3 Mbps upload) must be maintained. You will be supplied with a laptop, docking station, monitors, keyboard, mouse, and headset, which will need to be maintained appropriately.
 
 </li>
 </ul>
 
 Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.
 
 
 Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit https://dexian.com/.
 
 
 Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
 
</div>

Customer and Technical Support Consultant

Richmond Villages

<div>
 
 Job Description
 
 
 
 
 Customer Service Consultant
 
 
 
 
 Cairo, Egypt
 
 
 
 
 Fixed Term
 
 
 
 
 We make health happen
 
 
 
 We're expanding our customer service team in Cairo and looking for customer-focused advisors to work in
 
 rotational shifts including (over-night shifts)
 
 . You'll handle queries across phone, email, web chat, and letter, ensuring swift and accurate resolutions. With full training and ongoing coaching, you'll manage all customer types: individuals, corporates, and intermediaries. Resolving even complex issues without escalation. If you're passionate about delivering exceptional service and putting customers first, we'd love to hear from you.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Authorize or reject treatment requests before procedures
 </li>
 <li>
 Handle member inquiries via phone, email, and in-person visits, applying product knowledge to resolve issues
 </li>
 <li>
 Manage membership updates, billing inquiries, and document issuance
 </li>
 <li>
 Coordinate international medical appointments and support cross-departmental communication
 </li>
 <li>
 Investigate and resolve complaints, ensuring customer satisfaction
 </li>
 <li>
 Maintain accurate system records and support new team members
 </li>
 <li>
 Collaborate with providers and internal teams to deliver seamless service
 
 
 </li>
 </ul>
 
 What We're Looking For
 
 
 
 Able to demonstrate that you pay due regard to customers and treat them fairly by:
 
 
 <ul>
 <li>
 Being able to explain the impact that your role and actions have on the fair treatment of customers
 </li>
 <li>
 Being able to explain the potential implications for customers who are not treated fairly by you or others
 </li>
 <li>
 Making the fair treatment of customers central to all that you do
 </li>
 <li>
 Always seeking to be competent to do your job e.g. by completing all compulsory regulatory training on time to ensure that you have all the necessary knowledge and skills
 
 
 </li>
 </ul>
 
 Why Bupa
 
 
 
 We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
 
 
 We encourage all of our people to &rdquo;Be you at Bupa&rdquo;, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.
 
 
 Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
 
 
 If you require information regarding this role in an alternative format, please email: careers@bupa.com
 
 
 
 Time Type
 
 
 
 Full time
 
 
 
 Job Area
 
 
 
 Call Centre
 
 
 Locations:
 
 
 Egypt - Cairo
</div>

Customer service consultant

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(fluent Dutch) Customer Support Consultant (Türkiye, remotely)

(fluent Dutch) Customer Support Consultant (Türkiye, remotely)

(fluent Dutch) Customer Support Consultant (Türkiye, remotely)

(fluent Dutch) Customer Support Consultant (Türkiye, remotely)

(fluent Dutch) Customer Support Consultant (Türkiye, remotely)

Customer and Technical Support Consultant

Customer service consultant