customer support consultant

3Shape

<div>3Shape creates 3D Scanning &amp; CAD/CAM software solutions and award-winning technology that enables dental professionals to treat more people, more effectively and with improved patient care. A privately owned company, 3Shape whose company headquarters are based in Copenhagen, Denmark has now over 2000 employees worldwide, with offices and service centres in the Americas, Asia and Europe, serving customers in more than 100 countries. 3Shape has the ambition to offer our customers and end users a great full customer experience.
We are looking for a Customer Support Consultant located in Ankara/ Turkiye to provide first rate service for our customers.
Areas of responsibilities:
<ul><li>Provide excellent and efficient technical support on 3Shape hardware (3D scanners) and software via online sessions, telephone, e-mails and occasional on-site events
</li><li>Managing support cases. Collect all relevant information from customers, according to company`s procedures and record this using company`s CRM
</li><li>Interact with other departments and escalate customers feedback further
</li></ul>You should possess the following competencies:
<ul><li>Customer oriented approach
</li><li>At least one year experience at a technical support call center operating at preferably dentistry or medical field
</li><li>Strong verbal and written communication skills in English (Upper Intermediate level or higher), with the ability to convey information clearly and professionally to customers
</li><li>Problem solving and logical thinking skills
</li><li>Result oriented and stress resistant
</li><li>Analytical, multitasking, and empathetic skills
</li><li>Aspiration to self-development and eager to learn
</li></ul>We offer:
<ul><li>Participation in producing market-leading technology products for customers around the world
</li><li>Work in a unique professional, friendly and supportive environment
</li><li>Constant professional growth and development
</li><li>Opportunity to become a part of the success that 3Shape has created over the past 20 years
</li></ul>We will be glad to welcome you in our team!
You can follow us on social media: https://www.facebook.com/3Shape/ https://www.instagram.com/3shape_turkiye/ https://www.youtube.com/user/3shape 
We encourage all relevant applicants to apply. We are committed to celebrating human diversity, and we trust that the best way to reach outstanding business results, is by welcoming diverse people into our community.
About us
3Shape started with a simple idea - to make 3D scanning better. First, we applied it to the hearing industry, then we succeeded in dentistry. Twenty years later, 3Shape has 2,000+ employees globally. With the help of dental professionals and amazing colleagues we&rsquo;re creating award-winning scanning and CAD/CAM solutions to change dentistry together! Together, we contribute to a better world. Experience the everyday #lifeat3Shape across the globe on LinkedIn.</div>

Customer Support Consultant – Tier 1 - Ankara

Primeiro Innovative Solutions Pvt Ltd

Job Title: Customer Support ExecutiveLocation: Kacheripady, Ernakulam, KeralaEmployment Type: Full-Time / Consultant (Based on Experience)Industry: Customer Service / Telecom / BPOExperience Required: 1 &ndash; 3 Years (Customer Support / BPO Experience Mandatory)Salary Range: &#8377;15,000 &ndash; &#8377;21,000 (In-hand, based on experience)Shift: Rotational (9 hours including 1-hour break)Working Days: 6 days/week, 1 weekly off (rotational)Gender Preference: Male candidatesRole Overview:We are seeking dedicated and proactive Customer Support Executives with 1&ndash;3 years of customer service experience to join our team. The ideal candidate will handle customer interactions efficiently, resolve queries promptly, and ensure a superior customer experience.Key Responsibilities:&middot; Handle inbound and outbound customer calls professionally.&middot; Identify customer concerns and provide accurate, timely support.&middot; Gain deep knowledge of products and services to communicate effectively.&middot; Coordinate with internal departments for quick issue resolution.&middot; Log all interactions accurately in CRM systems.&middot; Collect customer feedback and identify upselling opportunities.&middot; Meet daily and monthly sales or service targets.&middot; Be flexible to work in rotational shifts, including night shifts.Required Skills &amp; Qualifications:&middot; Minimum Qualification: 12th Pass / Graduate.&middot; Excellent communication skills in English and Hindi (additional language proficiency is an advantage).&middot; 1&ndash;3 years of experience in Customer Support, BPO, or Call Center operations.&middot; Strong interpersonal, problem-solving, and multitasking abilities.&middot; Customer-oriented mindset with a focus on quality service delivery.What We Offer:&middot; Competitive salary (&#8377;15,000 &ndash; &#8377;21,000) based on experience.&middot; Performance-based incentives.&middot; Opportunity for career growth and skill enhancement.&middot; Supportive and collaborative work culture.Job Types: Full-time, PermanentPay: &#8377;15,000.00 - &#8377;20,000.00 per monthApplication Question(s):<ul><li>How many years of experience do you have in customer support, BPO, or call center operations?</li><li>Are you comfortable working in rotational shifts, including night shifts (male candidates preferred due to shift rotation)?</li><li>Are you proficient in both English and Hindi while communicating with customers?</li></ul>Work Location: In person

Customer Support Executive

Fitness First group

Member Support Consultant Doncaster (casual) page is loaded  Member Support Consultant Doncaster (casual)locations: Melbourne, Eastern Suburbs: FF Doncastertime type: Casualposted on: Posted Todaytime left to apply: End Date: November 29, 2025 (30 days left to apply)job requisition id: JR About Fitness First: A globally recognised leader in the fitness sector, Fitness First currently operates 51 Australian clubs across New South Wales and Victoria. We believe that fitness inspires people to excel - it takes courage, determination, and dedication. Working with Fitness First is more than just a paying job. It's the start of a career that will allow you to empower thousands to put themselves First and lead fearless and extraordinary lives.As an employer, we are on a mission to uncover exceptional talent and nurture, develop and celebrate our employees. Fitness First , Australia, is proud to be part of Fitness & Lifestyle Group, Asia Pacific's largest diversified fitness brand. The opportunity: Member Support Consultants (MSC's) are the driving force behind the success of Fitness First . They are the first people to interact with our members and have inspired thousands of people to begin their journey towards becoming more active, fulfilled and confident versions of themselves.No two days are the same as an MSC and you will have the opportunity to interact with people from all walks of life. In this role, you will drive membership growth by performing outreach activities - generating and converting leads by inspiring people to take action that has a positive impact on their physical, mental, and emotional wellness. You aid membership retention through positive interaction with our existing members, assisting them with enquiries, and providing exceptional customer service that motivates them to continue their fitness journey. Responsibilities: Proactively contribute to club sales budget utilising sales promotions and referrals campaigns Generating and converting high-quality sales leads through community outreach, seeking referrals and the identification of new business opportunities Achieving the required number of lead contacts via telephone to maximise sales opportunities Providing sales presentations and tours to prospective members Creating great member journeys via positive and personalised interactions Achieving successful outcomes to enquiries Opening and closing the club as per the club roster Active involvement in member retention programs, inspiring members to continue their fitness journey Regular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience Requirements: Current First Aid & CPR certificate. A problem-solving mindset - you can provide solutions that meet the needs of our potential members A gift for communication - you can talk to anyone with ease, and inspire them to take action Drive - you are goal-focused and continuously looking for new ways to excel yourself A team player - you can rally through the hard times and celebrate personal and team success Customer focused - you can build rapport with people of all backgrounds and are motivated to help them achieve their goals What we can offer you We can give you a career with meaning - where you can see how your actions positively impact the lives of others on a daily basis. We are proud of our energetic and supportive culture where you'll feel like one of the Fitness First family from day one. A competitive hourly rate plus casual loading A complimentary Platinum Fitness First membership Career opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group - develop your career across our brands, locations and disciplines Apply Now! Please click 'Apply' to submit a resume that details your experience, attributes and achievements. About Fitness & Lifestyle Group: Fitness and Lifestyle Group (FLG) is the leading fitness, health, and wellness group in the Asia-Pacific region, headquartered in Australia. Our mission is to make a meaningful, positive impact on people's lives through innovative and diverse health and wellness offerings, both physical and digital.FLG's portfolio includes globally recognised brands such as Fitness First Australia, Goodlife Health Clubs Australia, Jetts Fitness New Zealand & Thailand, Zap Fitness, and Barry's. With 319 locations across Australia, New Zealand, and Southeast Asia, we support over 585,000 members in leading healthier, more active lives. Our commitment to diversity & inclusion At Fitness and Lifestyle Group we bring positive energy and attitude to work every day, we are proud of who we are and who we work for. We don't just accept individuality; we encourage it and acknowledge the value diversity and inclusivity brings to our organisation. We pride ourselves on empowering our team to be their authentic selves at work.We welcome applications from Aboriginal and Torres Strait Islander People, people of all ages, race, sex, intersex status, gender identity, sexual orientation, people with a disability and from other diverse backgrounds.Member Support Consultant - Hourly

Member Support Consultant Doncaster (casual)

Joblogic

Working Location:The Enterprise Building, Multan Rd, Eden Value Homes, Lahore, Punjab 53700, PakistanOffice Hours: Monday to Friday (1:00 PM &ndash; 9:30 PM PAK Time)About us:Business Type: UK-based product companyIndustry: SaaS, field service managementCompany Size: 450-500 people (including 03 offices: Pakistan, Vietnam &amp; UK &ndash; HO)Established in 1998, Joblogic is the #1 Field Service Management (FSM) software in the UK. We are proud to be a leading player in service management software, providing field service businesses across the world with an all-in-one management solution SaaS/CRM (i.e, HVACR, Plumbing &amp; Heating and Electrical Contracting and Maintenance). Our product delivers world-class software to aid in streamlining operations, increasing profitability, ensuring compliance and achieving rapid growth for all field service businesses.With offices in the UK, Pakistan and Vietnam totalling 400+ people, we have been in the industry for over 20 years. Although we have been in business for a while, our growth only really accelerated from 2021 onwards.Joblogic was bootstrapped to &pound;10m ARR until March 2023 when it got its first investment from investors. Now we&rsquo;re becoming a rocket ship and would like you to join that journey!About the role:We are looking for a Technical Support Consultant who will be responsible to onboard our customers by providing data solutions, migrating, and mapping the data while also manipulating data for our existing customers. You will also work closely with developers to write SQL queries to extract data from the Azure DB. As a Technical Support Consultant, you must be knowledgeable, customer-oriented and conduct zoom meetings with our clients to accumulate their data Import/manipulation prerequisites, we expect you to amaze us with your presentation and documentation skills. We&rsquo;re further looking for superior technical expertise and a problem-solving aptitude.What your Main Focus will Be:Responsibilities:<ul><li>Working closely with our customers during the onboarding process to ensure the data migration is smooth and best solutions are provided based on their system usage.</li><li>Gather, Validate, and rectify customer data into excel formatted templates and import data for the customer using import utilities.</li><li>MS Excel expertise to perform certain tasks that are tedious and repetitive.</li><li>Manipulate data in excel based on the requirement and sort raw data into our format of Import templates.</li><li>Validating data prior/posterior upload and maintaining a record on Jira platform.</li><li>Experience of writing and testing custom reports using SQL to extract data from the Azure DB. Basic SQL Scripting Knowledge Required.</li><li>Be part of the Agile Development Cycle with strong communication and Documentation Skills.</li><li>Be able to manage deadlines and ensuring SLA&rsquo;s are met.</li><li>Communicate with the customer through different channels to analyse and evaluate their custom technical requirements.</li><li>Manage customer escalations in accordance with agreed SLAs and support agreements.</li><li>Responds to end-user problems whilst thinking outside the box to provide bespoke solutions to individual customer needs.</li><li>Ability to present complex technical information to non-technical audiences.</li><li>Coordinate issue resolution efforts with other departments to ensure timely and efficient resolutions are met and customer satisfaction is upheld.</li><li>Handle internal team reporting on Excel, power BI etc.</li></ul>Essential Requirements, Experience and Skills:<ul><li>MS Excel &ndash; Advance level.</li><li>Prior experience of reporting and data visualisation using Excel or similar tools.</li><li>Minimum of 2-years (recent) of proven related experience within an organisation that provides software solutions (preferably within the service management industry).</li><li>Must have excellent English communication skills and experience with documenting root cause analysis.</li><li>Ability to produce accurate and Customer Specifications Documents for Development.</li><li>Ability to multitask in a fast-paced environment.</li><li>Aptitude to learn new methods and follow current procedures.</li><li>Prior experience in using Ticket Tracking/ logging tools.</li><li>Prior experience of client communication via emails or video calls i.e., Zoom, Teams etc.</li><li>Excellent communication (Verbal and Written) Skills.</li><li>Excellent interpersonal skills.</li><li>Eagerness to learn and develop skills to improve work performance.</li><li>A team player, with the ability to communicate and work effectively with other departments.</li></ul>Nice-to-Have:<ul><li>Familiarity with Python for automation, scripting, or data analysis.</li><li>Power BI experience.</li><li>Azure DevOps</li><li>Hands-on experience of Jira.</li><li>Basic understanding SQL and experience with some of the modern relational databases.</li></ul>Hiring Process:<ul><li>Initial screening call with HR.</li><li>First interview with team lead.</li><li>In-house test.</li><li>Final interview with team manager/lead.</li></ul>Remuneration Package and Benefits:<ul><li>Market Competitive Salary &ndash; commensurate with your experience and abilities</li><li>Professional working environment with numerous opportunities for growth and self-development</li><li>Life Insurance &amp; Medical Insurance (Including Family)</li><li>OPD</li><li>Provident Fund</li><li>Gym Facility</li><li>Maximum 45 Weekly Hours (Monday-Friday)</li><li>Remote Working (During Pandemic Situation)</li><li>Company trip</li><li>29 Annual Leaves (Including Bank Holidays)</li><li>8 Sick &amp; uncapped Compassionate Leaves (As per Company Policy)</li></ul>Apply now! or send your resume at Careers.pk@joblogic.comJob Type: Full-timePay: Rs150,000.00 - Rs300,000.00 per monthWork Location: In person

Technical Support Consultant (Data Import)

Bupa

<div>
 
 
 Customer Service Consultant
 
 
 
 
 Cairo, Egypt
 
 
 
 
 Fixed Term
 
 
 
 
 
 
 
 
 
 
 We make health happen
 
 
 
 
 
 
 We&rsquo;re expanding our customer service team in Cairo and looking for customer-focused advisors to work in rotational shifts including (over-night shifts). You&rsquo;ll handle queries across phone, email, web chat, and letter, ensuring swift and accurate resolutions. With full training and ongoing coaching, you&rsquo;ll manage all customer types: individuals, corporates, and intermediaries. Resolving even complex issues without escalation. If you&rsquo;re passionate about delivering exceptional service and putting customers first, we&rsquo;d love to hear from you.
 
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Authorize or reject treatment requests before procedures
 </li>
 <li>
 Handle member inquiries via phone, email, and in-person visits, applying product knowledge to resolve issues
 </li>
 <li>
 Manage membership updates, billing inquiries, and document issuance
 </li>
 <li>
 Coordinate international medical appointments and support cross-departmental communication
 </li>
 <li>
 Investigate and resolve complaints, ensuring customer satisfaction
 </li>
 <li>
 Maintain accurate system records and support new team members
 </li>
 <li>
 Collaborate with providers and internal teams to deliver seamless service
 </li>
 </ul>
 
 
 
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 
 
 
 
 Able to demonstrate that you pay due regard to customers and treat them fairly by:
 
 
 &bull; Being able to explain the impact that your role and actions have on the fair treatment of customers
 
 
 &bull; Being able to explain the potential implications for customers who are not treated fairly by you or others
 
 
 &bull; Making the fair treatment of customers central to all that you do
 
 
 &bull; Always seeking to be competent to do your job e.g. by completing all compulsory regulatory training on time to ensure that you have all the necessary knowledge and skills
 
 
 
 
 
 
 
 
 
 Why Bupa
 
 
 
 
 
 
 We&rsquo;re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose &ndash; helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
 
 
 We encourage all of our people to &ldquo;Be you at Bupa&rdquo;, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That&rsquo;s why we especially encourage applications from people with diverse backgrounds and experiences.
 
 
 Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We&rsquo;ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
 
 
 If you require information regarding this role in an alternative format, please email: careers@bupa.com
 
</div>

Customer Service Consultant

Richmond Villages

<div>
 
 Job Description
 
 
 
 
 Customer Service Consultant
 
 
 
 
 Cairo, Egypt
 
 
 
 
 Fixed Term
 
 
 
 
 We make health happen
 
 
 
 We're expanding our customer service team in Cairo and looking for customer-focused advisors to work in rotational shifts including (over-night shifts). You'll handle queries across phone, email, web chat, and letter, ensuring swift and accurate resolutions. With full training and ongoing coaching, you'll manage all customer types: individuals, corporates, and intermediaries. Resolving even complex issues without escalation. If you're passionate about delivering exceptional service and putting customers first, we'd love to hear from you.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Authorize or reject treatment requests before procedures
 </li>
 <li>
 Handle member inquiries via phone, email, and in-person visits, applying product knowledge to resolve issues
 </li>
 <li>
 Manage membership updates, billing inquiries, and document issuance
 </li>
 <li>
 Coordinate international medical appointments and support cross-departmental communication
 </li>
 <li>
 Investigate and resolve complaints, ensuring customer satisfaction
 </li>
 <li>
 Maintain accurate system records and support new team members
 </li>
 <li>
 Collaborate with providers and internal teams to deliver seamless service
 
 
 </li>
 </ul>
 
 What We're Looking For
 
 
 
 Able to demonstrate that you pay due regard to customers and treat them fairly by:
 
 
 <ul>
 <li>
 Being able to explain the impact that your role and actions have on the fair treatment of customers
 </li>
 <li>
 Being able to explain the potential implications for customers who are not treated fairly by you or others
 </li>
 <li>
 Making the fair treatment of customers central to all that you do
 </li>
 <li>
 Always seeking to be competent to do your job e.g. by completing all compulsory regulatory training on time to ensure that you have all the necessary knowledge and skills
 
 
 </li>
 </ul>
 
 Why Bupa
 
 
 
 We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
 
 
 We encourage all of our people to &rdquo;Be you at Bupa&rdquo;, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.
 
 
 Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
 
 
 If you require information regarding this role in an alternative format, please email: careers@bupa.com
 
 
 
 Time Type
 
 
 
 Full time
 
 
 
 Job Area
 
 
 
 Call Centre
 
 
 Locations:
 
 
 Egypt - Cairo
</div>

GTP Tech Recruitment

Join a dynamic and collaborative support team delivering quality ERP solutions to clients across the UK. This is an exciting opportunity for a seasoned Sage 200 professional to play a pivotal role in client success, technical troubleshooting, and continuous improvement.Role OverviewAs a Sage 200 Support Consultant, you'll be the first point of contact for client support queries, delivering expert application and technical assistance via helpdesk, phone, and email. You'll work across a range of industries, supporting Sage 200 and associated products such as Sicon and Draycir, ensuring timely resolution and exceptional customer satisfaction.This full-time role offers hybrid flexibility from UK-based offices or fully remote working within the UK.Key Responsibilities• Provide application and technical support for Sage 200, Sicon, and related products• Investigate, troubleshoot, and resolve client issues or escalate where necessary• Maintain accurate ticket records and deliver against SLAs• Act as an escalation point for Sage 200 and Sicon-related queries• Identify trends in support incidents and report to the Service Delivery Manager• Collaborate with project teams to ensure smooth client onboarding and knowledge transfer• Refer advisory requests to account management or consultancy teams• Continuously develop product knowledge and maintain relevant certificationsEssential Experience• 3+ years in a support role with Sage 200 and Sicon (Financials and Commercials modules)• Confident applying data fixes and navigating ticket management systems• Strong technical aptitude and problem-solving skills• Proven team collaboration experience• Valid Right to Work in the UKDesirable Skills• ITIL Foundation or similar professional IT certifications• Sage 200 Financials and Commercials accreditations• Experience with Sage CRM and/or Sage 50Benefits & Perks• 30 days annual leave + 8 bank holidays• 1 additional day off for your birthday• Hybrid working options• Company pension scheme• Cycle to Work Scheme• IT Purchase Scheme• Employee Assistance Programme

Sage 200 Support Consultant

Search 10000+ Customer support consultant jobs near you this December. New roles added regularly across leading industries. Apply today.

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