customer support coordinator

Texitech

<ul><li>Respond to customer inquiries via phone, email, or chat, providing accurate and timely information.</li><li>Resolve customer complaints or issues efficiently while maintaining a positive and professional attitude.</li><li>Document all customer interactions and escalate complex issues when necessary.</li><li>Stay updated on product knowledge to deliver effective support and guidance to customers.</li></ul>Qualification: GraduationExperience: 1-2 years of relevant experienceJob Type: Full-timeWork Location: In person

Customer Support Coordinator - Karachi

<ul><li>Respond to customer inquiries via phone, email, or chat, providing accurate and timely information.</li><li>Resolve customer complaints or issues efficiently while maintaining a positive and professional attitude.</li><li>Document all customer interactions and escalate complex issues when necessary.</li><li>Stay updated on product knowledge to deliver effective support and guidance to customers.</li></ul>Qualification: B.A./B.COMExperience: 1 year of relevant experienceJob Type: Full-timeWork Location: In person

Customer Support Coordinator - Lahore

Ferromonk Steel Structures Pvt ltd

Job Title : Customer Support Engineer (Coordinator)Company: Ferromonk Steel Structures Pvt. Ltd. Industry: Pre-Engineered Buildings (PEB) Location: [Insert Location] Job Type: Full-time Department: Customer Support / Project Coordination Reports To: Operations Manager / Customer Relations HeadAbout Ferromonk Steel Structures Pvt. Ltd.:Ferromonk Steel Structures Pvt. Ltd. is a trusted name in the Pre-Engineered Building (PEB) industry, delivering innovative, efficient, and customized steel structure solutions for industrial, commercial, and infrastructure projects. We are committed to engineering precision, timely execution, and exceptional customer service across every project we undertake.Job Summary:We are seeking a motivated and detail-oriented Customer Support Engineer (Coordinator) to act as the central point of communication between clients and internal teams. Your key responsibility will be to manage customer interactions related to ongoing PEB projects, ensure clear and timely coordination with departments such as design, production, and site execution, and support smooth delivery as per client expectations.This role is critical in ensuring project alignment, timely execution, and high customer satisfaction in a technical and project-driven environment.Key Responsibilities:<ul><li>Act as a single point of contact for assigned customers during the project execution phase.</li><li>Maintain regular communication with clients regarding project progress, timelines, deliverables, and any issues.</li><li>Coordinate with internal departments including design, detailing, production, dispatch/logistics, and erection teams to ensure smooth workflow and adherence to deadlines.</li><li>Track project milestones and proactively follow up with internal stakeholders to avoid delays.</li><li>Document and manage customer requirements, changes, feedback, and approvals throughout the project lifecycle.</li><li>Facilitate resolution of client queries or concerns by working with technical teams.</li><li>Ensure timely sharing of project updates, drawings, BOQs, and dispatch schedules with clients.</li><li>Maintain strong customer relationships and support repeat business by providing excellent service.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s Degree in Civil / Mechanical Engineering or related field.</li><li>1&ndash;3 years of experience in a coordination or support role in the PEB, steel structures, or construction industry.</li><li>Good understanding of PEB project lifecycle and terminology (drawings, BOQs, production schedules, etc.).</li><li>Strong interpersonal and communication skills &ndash; able to manage client expectations professionally.</li><li>Proficiency in MS Office (especially Excel and Outlook); familiarity with project management or ERP tools is a plus.</li><li>Strong organizational skills with attention to detail and ability to handle multiple ongoing projects.</li><li>A problem-solving, customer-centric approach with a willingness to take initiative.</li></ul>What We Offer:<ul><li>Opportunity to work with one of the emerging leaders in India&rsquo;s PEB industry.</li><li>Exposure to large-scale industrial and infrastructure projects.</li><li>Supportive and growth-oriented work environment.</li><li>Competitive salary and employee benefits.</li></ul>Job Type: Full-timePay: &#8377;11,114.87 - &#8377;30,391.95 per monthWork Location: In personSpeak with the employer +91 8554994622

Customer Support Engineer (Coordinator)

Gate Gourmet Catering Arabia LLC

PLEASE DO NOT APPLY IF THE SALARY DOES NOT MATCH YOUR EXPECTATION. Thank you.Operations Coordinator:<ul><li>Manage customer inquiries, requests, and complaints in a professional and timely manner.</li><li>Coordinate order processing, delivery schedules, and after-sales support.</li><li>Monitor and update customer accounts, records, and databases.</li><li>Ensure accurate documentation of all customer interactions and transactions.</li><li>Support sales, operations, and logistics teams with customer-related requirements</li><li>Prepare and monitor customer invoices.</li><li>Exhibits polite and professional communication via phone, e-mail, and mail.</li><li>Contributes to team effort by accomplishing related results as needed.</li></ul>Requirements:<ul><li>Proven experience in customer service, coordination, or administrative support.</li><li>Strong communication and interpersonal skills.</li><li>Excellent organizational and multitasking abilities.</li><li>Proficiency in MS Office (Word, Excel, Outlook) and inventory system (ZOHO)</li><li>Working knowledge of office equipment, like printers and fax machines</li><li>Ability to remain calm under pressure and manage conflict effectively.</li><li>Detail-oriented with problem-solving skills.</li></ul>Job Type: Full-timePay: AED2,300.00 - AED2,800.00 per monthApplication Question(s):<ul><li>Are you available immediately?</li></ul>

Operations Coordinator

One World Manufacturing

<ul><li>Role Overview</li></ul>We are seeking an enthusiastic and detail-oriented Customer Coordinator to support our day-to-day customer operations. This is an entry-level position ideal for a candidate with basic to intermediate Microsoft Excel skills and a passion for delivering excellent service.Key Responsibilities<ul><li>Act as the first point of contact for customers&mdash;acknowledging emails, sharing updates, and routing queries to the appropriate internal teams.</li><li>Maintain and update customer data, order details, and service records in Excel spreadsheets accurately and on time.</li><li>Track orders, shipments, and service requests; coordinate internally with production, logistics, and finance teams to ensure on-time deliveries and customer satisfaction.</li><li>Prepare daily/weekly Excel reports such as order status, delivery schedules, and pending actions.</li><li>Follow up with customers for confirmations, feedback, or additional information.</li><li>Escalate any critical issues or delays to the senior team for immediate attention.</li></ul>Required Skills &amp; Competencies<ul><li>Proficiency in Microsoft Excel (data entry, basic formulas, sorting, filtering, creating simple reports).</li><li>Strong written and verbal communication skills.</li><li>Good organizational skills and attention to detail.</li><li>Ability to prioritize tasks and meet deadlines.</li></ul>Job Types: Full-time, PermanentPay: &#8377;20,000.00 - &#8377;25,000.00 per monthBenefits:<ul><li>Provident Fund</li></ul>Experience:<ul><li>total work: 1 year (Required)</li></ul>Work Location: In person

Customer Co-ordinator

Transco Trading LLC

We are seeking a detail-oriented and customer-focused Assistant Customer Care Coordinator to support the Customer Care team in delivering excellent service to our clients. The ideal candidate will assist in handling customer inquiries, resolving issues efficiently, and maintaining high levels of customer satisfaction. This role involves administrative support, communication with clients, and coordination with other departments to ensure smooth operations.Job Description: <ul><li>Assist in managing daily customer service operations.</li><li>Handle incoming customer inquiries via phone, email, and chat in a professional and timely manner.</li><li>Log and track customer interactions using CRM or ticketing systems.</li><li>Follow up on customer issues to ensure resolution and satisfaction.</li><li>Coordinate with internal departments (e.g., sales, logistics, technical support) to resolve customer concerns.</li><li>Maintain accurate customer records and update information as necessary.</li><li>Support the preparation of customer service reports and data analysis.</li><li>Help organize and maintain documentation related to customer care processes and policies.</li><li>Participate in team meetings and training sessions to stay updated on product and service offerings.</li></ul>Required Qualifications:<ul><li>High school diploma or equivalent; additional certification in customer service is a plus.</li><li>Strong communication and interpersonal skills.</li><li>Proficient in Microsoft Office Suite (Word, Excel, Outlook).</li><li>Experience with CRM systems is an advantage.</li><li>Excellent organizational and multitasking abilities.</li><li>Patience and a positive, problem-solving attitude.</li><li>Female candidates are preferred.</li><li>Looking forward for an entry level candidate.</li></ul>Job Type: Full-timePay: AED2,000.00 - AED2,500.00 per monthAbility to commute/relocate:<ul><li>Umm al-Quwain City: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Language:<ul><li>English Fluently (Required)</li></ul>

Assistant Customer Care Coordinator

Al Madeena Laboratory Soil & Material Testing

About UsAl-Madeena Engineering Laboratory was established in 2006, UAE. The laboratory provides soil investigation and materials testing services, including geotechnical fieldwork and laboratory analysis. All testing is carried out by qualified staff in accordance with relevant specifications and standards.Role PurposeThe Customer Operations Coordinator is responsible for handling client communication, organizing service requests, and maintaining accurate records. The role supports daily operations by coordinating between clients and internal teams to ensure tasks are scheduled, documented, and completed according to requirements.Main Responsibilities<ul><li>Receive and respond to client inquiries in a professional manner.</li><li>Schedule field investigations, laboratory testing, and related services.</li><li>Maintain and update service records, reports, and client files.</li><li>Coordinate with engineers, technicians, and field staff to align schedules.</li><li>Prepare basic documentation and assist in report submissions.</li><li>Monitor the progress of ongoing tasks and provide updates when required.</li><li>Support administrative functions related to client accounts, invoices, and payments.</li></ul>Requirements<ul><li>Previous experience in customer service, operations, or coordination.</li><li>Good communication and organizational skills.</li><li>Ability to manage multiple tasks and deadlines.</li><li>Proficiency in Microsoft Office (Word, Excel, Outlook).</li><li>Accuracy and attention to detail in record-keeping and documentation.</li></ul>Job Type: Full-time

Customer Operations Coordinator

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