customer support coordinator

Digitalflake solutions Pvt Ltd

<div>Job Brief:
We are looking for a Customer Support Coordinator to join our team in the UAE. This is an entry-level opportunity suited for individuals who are organized, professional, and interested in developing a long-term career in customer operations.
The role involves assisting customers, coordinating service requests, and ensuring smooth communication between clients and internal departments. 
 
Responsibilities:
<ul><li>Handle customer inquiries via phone, email, and online platforms
</li><li>Provide accurate and professional support
</li><li>Coordinate service requests with relevant departments
</li><li>Maintain organized and up-to-date customer records
</li><li>Follow established service procedures and standards
</li><li>Contribute to maintaining high customer satisfaction 
</li></ul> 
Skills Required:
<ul><li>Currently based in the UAE
</li><li>Fluency in English required
</li><li>Arabic language skills are an advantage
</li><li>Diploma or Bachelor&rsquo;s degree preferred
</li><li>Strong communication and coordination skills
</li><li>Organized and detail-oriented
</li><li>Basic computer proficiency
</li></ul>What We Offer:
<ul><li>Competitive salary
</li><li>Structured training program
</li><li>Professional work environment
</li><li>Career growth opportunities
</li><li>Stable full-time employment</li></ul></div>

Customer Support Coordinator

EAZYMED TECHNOLOGIES PRIVATE LIMITED

MrMed is seeking a proactive and detail-oriented Customer Support &amp; Logistics Coordinator to manage and support end-to-end customer order coordination. This role acts as a critical link between the logistics team, delivery partners, and customers to ensure timely deliveries, effective issue resolution, and smooth returns management.About MrMed: MrMed is India&rsquo;s largest online pharmacy, specializing in providing super-speciality medicines for critical conditions like cancer, kidney diseLoases, heart disorders, HIV/AIDS, transplants, hepatitis, and more.We are a patient-centric organization committed to providing access to medicines for individuals undergoing treatment for various critical diseases. We understand the challenges that patients face when they are unable to afford or access their prescribed medications, and we are dedicated to making sure that every patient receives the necessary treatment they need. Our team is passionate about improving the lives of those in need and we strive to make a positive impact in the healthcare industry.For more details, click here:Key Responsibilities:<ul><li>Coordinate with the Logistics Executive to receive and manage daily delivery data.</li><li>Handle customer queries via chat and calls (inbound and outbound).</li><li>Call and follow up with customers on undelivered or under-process orders.</li><li>Coordinate directly with delivery partners to ensure timely and successful deliveries.</li><li>Escalate logistics issues to relevant courier partner and follow until resolution.</li><li>Track and manage return orders from customers to the company hub.</li><li>Maintain detailed records of all communication and resolution activities.</li><li>Provide timely updates to customers regarding the status of their orders.</li></ul>Required Skills &amp; Qualifications:<ul><li>1+ years of experience in Customer Support / Operations / Logistics Coordination.</li><li>Strong communication skills (verbal &amp; written).</li><li>Ability to manage escalations and coordinate with multiple stakeholders.</li><li>Proficient in using communication and order tracking tools.</li><li>Problem-solving mindset and customer-first attitude.</li><li>Ability to work in a fast-paced, dynamic environment.</li></ul>Location: T. Nagar, ChennaiLanguage : English , HindiJob Type: Full-timePay: ₹22,000.00 - ₹25,000.00 per monthBenefits:<ul><li>Provident Fund</li></ul>Work Location: In person

Customer Support & Logistics Coordinator

SAKCO General Trading LLC

We are a fast-growing B2B glassware supplier based in Dubai, serving restaurants, cafes, and hotels across the UAE.We are hiring a Sales &amp; Customer Support Coordinator to manage inbound leads, send quotations, and close small-to-medium orders. This is not a field sales role. It is an office-based, process-driven role focused on handling daily customer inquiries efficiently and professionally.What You Will Be Responsible For:<ul><li>Responding to inbound leads (WhatsApp, calls, email)</li><li>Understanding customer needs and recommending suitable products</li><li>Sending quotations based on pricing sheets</li><li>Following up with customers to close orders</li><li>Confirming payment terms and order details</li><li>Checking stock availability (internal &amp; supplier-based items)</li><li>Coordinating confirmed orders internally for fulfillment</li><li>Escalating larger opportunities to the Sales Manager when needed</li><li>Maintaining clean and organized lead records</li></ul>You will own the full process from inquiry to confirmed order for standard deals.Who This Role Is For:<ul><li>Highly organized and structured</li><li>Strong communicator (Arabic &amp; English required)</li><li>Fast responder and detail-oriented</li><li>Comfortable handling multiple conversations daily</li><li>Confident but not aggressive</li><li>Able to work independently without constant supervision</li></ul>This role is ideal for someone who enjoys coordination, structured sales, and customer communication rather than field selling.Requirements:<ul><li>Experience in sales support, customer service, or inside sales (B2B preferred)</li><li>Comfortable using Excel / Google Sheets</li><li>Basic understanding of quotations and invoices</li><li>Based in Dubai</li></ul>Compensation:<ul><li>Fixed salary (competitive, based on experience)</li><li>Growth opportunity into senior sales role as the company scales</li></ul>Job Type: Full-timePay: AED3,000.00 - AED6,000.00 per monthLanguage:<ul><li>tagalog (Preferred)</li></ul>

Sales Coordinator

Optima Placement

Job Title: Sales Coordinator​Location: Raipur, ChhattisgarhSalary: ₹13,000 - ₹14,000 per month​Role Overview:We are looking for a Sales Coordinator to handle Inside Sales and Customer Support for our Raipur office.​Key Responsibilities:​Inside Sales: Converting leads into sales over the phone.​Customer Support: Handling inquiries and resolving issues.​Coordination: Assisting the sales team with documentation and reports.​Follow-ups: Keeping track of potential clients.​​Qualification:- Any Graduate .​Skills: customer supprot , inside sales , Good communication (Hindi/Basic English)​Experience: 0-2 years (Freshers can apply).​Apply Here :rupalioptimaplacement@gmail.comShweta@optimaplacement.comJob Types: Full-time, FresherPay: ₹13,000.00 - ₹14,000.00 per monthWork Location: In person

Logon Broadband Pvt Ltd

Customer Support Coordinator Female ( ISP Operations )Location: KarachiCompany: Logon BroadbandJob Summary:As a Customer Support Coordinator, you will be the first point of contact for our customers. You will handle inquiries, resolve issues, and provide excellent customer support to ensure our customers have the best possible experience with our services. Your role is crucial in maintaining our reputation for outstanding customer care.Key Responsibilities:Respond to customer inquiries via phone, email, and chat in a timely and professional manner.Troubleshoot and resolve technical issues related to internet connectivity and services.Provide ISP service information to customers.Document and update customer records accurately in our software.Collaborate with other departments to ensure customer issues are resolved efficiently.Follow up with customers to ensure their issues have been resolved to their satisfaction.Listen client's complain and assigned to the technicians available to troubleshoot timely and professionally.Qualifications:<ul><li>1&ndash;2 years in ISP or telecom support environment.</li><li>Strong understanding of networking basics.</li><li>Experience handling escalations.</li><li>Data-driven mindset.</li><li>Strong leadership and communication skills.</li></ul>We offer a competitive salary and a supportive work environment that encourages professional growth and development. As a Customer Support Representative (CSR) ISP Industry, you will have the opportunity to learn from experienced professionals and gain valuable industry knowledge.To apply, please submit your resume, cover letter, and any relevant certifications tocareers@lbi.net.pk by 30th February, 2026.Only shortlisted candidates will be contacted for interviews.Job Type: Full-timeSalary: Rs35,000.00 - Rs50,000.00 per monthJob Type: Full-timePay: Rs35,000.00 - Rs50,000.00 per monthWork Location: In person

Coordinator ( ISP Industry )

Transguard Group

<div>We are currently recruiting for a Coordinator - Sales Support to join our Business Development team in our Headquarters, located in DAFZA, Dubai Airport Freezone.
Scope : Coordinator &ndash; Sales Support works under guidance of the Senior Bid Coordinator / Bid manager as a proactive team player who supports the bid function across various stages, with a focus on smaller bids and contributing to larger ones under supervision. This role is a crucial part in the group's growth success. The role is part of a fast-paced environment and requires multi-tasking and having the skills to turn complex information into concise, persuasive documents.
 Financial
<ul><li>Assist the Senior Bid Coordinator / Bid Manager and Finance team in compiling and tracking budgets for bid-related expenses.
</li><li>Flag any financial or contractual risks in tender documents, such as payment terms or penalties, to the Senior bid Coordinator / Bid Manager.
</li><li>Contribute to the development of bid strategies by providing administrative and research support.
</li></ul>Customer
<ul><li>Act as a key point of contact for internal bid-related communications and coordinate with external stakeholders as directed.
</li><li>Schedule and support Opportunity Review sessions, bid kick-off meetings, and solution workshops.
</li><li>Assist in reviewing and formatting bid documents to ensure consistency and compliance with submission requirements.
</li><li>Help prepare post-tender presentations and materials to support the sales and operations teams.
</li><li>Coordinate logistics for site visits and ensure all necessary arrangements are in place.
</li><li>Maintain bid performance tracking reports and dashboards under the guidance of senior team members.
</li><li>Organize and update the bid content library, ensuring easy access to current templates and reference materials.
</li></ul>Process
<ul><li>Support the end-to-end bid process for smaller opportunities, ensuring timelines and submission requirements are met.
</li><li>Gathers inputs from Business Units.
</li><li>Prepare and compile bid documentation, including standard forms, templates, and supporting materials.
</li><li>Assist in writing and editing bid responses, ensuring alignment with client specifications and internal standards.
</li><li>Work with Business Units to gather and format relevant content such as CVs, case studies, and technical inputs.
</li><li>Maintain and update bid trackers with accurate status updates and submission milestones.
</li><li>Ensure all bid submissions comply with client instructions and assist in the handover process for successful bids.
</li></ul>Innovation
<ul><li>Suggest improvements to templates, tools, and processes to enhance bid efficiency and quality.
</li><li>Work closely with the Bid Manager to develop customized and compelling proposals.
</li></ul>Selection Criteria
<ul><li>Bachelor's degree in business administration, marketing, finance or a related field, or professional experience.
</li><li>Minimum 1-2 years of experience in bid management or related roles, demonstrating successful bid outcomes.
</li><li>Excellent organizational skills, with the ability to manage multiple deadlines effectively.
</li><li>Strong written and verbal communication skills, with attention to detail.
</li><li>Flexibility to adapt to changing priorities, deadlines and bid requirements.
</li><li>Strong customer service skills and dedication to building long-term client relationships.
</li><li>Proficiency in Microsoft Office Suite and bid management software.
</li><li>Ability to work collaboratively across departments and levels within the organization.</li></ul></div>
 About Us: Offering flexible solutions for all the UAE&rsquo;s staffing needs since 2001, Transguard Group is the region&rsquo;s most trusted expert in facilities management, security, cash services, white-collar staffing and more. As the region&rsquo;s leading service provider, our expertise is in supplying our clients with the right people and best solutions precisely when and where they&rsquo;re needed.

Coordinator-Sales Support

Upbeatz Investments

We are looking for a proactive and organized Customer Service Coordinator to join our team. The ideal candidate will play a key role in supporting customer interactions, coordinating sales follow-ups, and ensuring smooth communication across departments while maintaining accurate data organization.Key Responsibilities<ul><li>Coordinate with customers to ensure timely responses and effective service delivery</li><li>Follow up on sales activities, inquiries, and customer requirements</li><li>Prepare and maintain reports related to customer interactions and sales progress</li><li>Collaborate with internal teams to ensure smooth workflow and customer satisfaction</li><li>Maintain organized records, data storage, and documentation systems</li><li>Support administrative and operational tasks related to customer service functions</li></ul>Requirements<ul><li>Strong communication and interpersonal skills</li><li>Excellent organizational and multitasking abilities</li><li>Attention to detail and data management skills</li><li>Ability to work collaboratively with cross-functional teams</li><li>Proficiency in MS Office / Google Workspace (preferred)</li><li>Prior experience in customer service, coordination, or administrative roles is an advantage</li></ul>What We Offer<ul><li>Supportive and collaborative work environment</li><li>Opportunities for professional growth and development</li><li>Competitive compensation package</li></ul>If you are organized, customer-focused, and enjoy working in a dynamic team environment, we encourage you to apply.Job Type: Full-time

Junior Customer Service Coordinator

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Junior Customer Service Coordinator