customer support coordinator

Bizzmosis Group

Client Support Coordinator - Join Our Team at Bizzmosis!Are you a driven, people-oriented professional looking to take your career to the next level? At Bizzmosis Group, the UAE&rsquo;s leading Government Affairs and Corporate Services Agency, we&rsquo;re expanding our team and looking for a Client Support Coordinator.In this role, you&rsquo;ll play a key part in ensuring a smooth client experience &mdash; from handling company-related procedures and coordinating essential documentation, to assisting with residency and visa applications, renewals, and license updates. You&rsquo;ll be the link between clients, our internal departments, and government entities, helping ensure every process runs efficiently and on time. This position requires a proactive and client-centric approach contributing to our commitment to exceptional customer service.If you're passionate, energetic, love a challenge and thrive in a fast-paced environment, we&rsquo;d love to hear from you. Apply now and grow with us!The main responsibilities of this role will include:&middot; Serve as the primary point of contact for clients, handling inquiries, providing updates, and ensuring seamless client engagement.&middot; Manage and monitor client accounts, ensuring accuracy in billing, invoicing, and financial reconciliation.&middot; Coordinate with internal departments to facilitate smooth service delivery and resolve any operational or service-related issues efficiently.&middot; Participate in client meetings and presentations, representing the company professionally and addressing client needs proactively.&middot; Maintain a comprehensive client database, ensuring that all interactions, agreements, and service updates are properly documented.&middot; Prepare and analyse client account reports, tracking key metrics such as account status, service timelines, payment history, and outstanding matters.&middot; Provide insights and feedback to management on client trends, account-related concerns and process improvement opportunities.&middot; Proactively research and stay updated on industry trends and regulatory changes that may impact client accounts or service offerings.&middot; Represent the company professionally at events and on digital platforms.Education: Degree in business or similarExperience:&middot; 1-2 years of experience in client account management, visa processing or a similar role, preferably within the corporate, or professional services industry.Skills and Knowledge:<ul><li>Knowledge in UAE visa process and UAE government platforms (such as MOHRE, ICP, GDRFA, or Freezone portals)</li><li>Excellent Communication and Interpersonal skills</li><li>Teamwork and Collaboration</li><li>Adaptability</li><li>Excellent organizational and time-management skills</li><li>High attention to detail</li></ul>&middot; Strong analytical thinking and problem-solving abilities<ul><li>Negotiation</li></ul>&middot; Proficiency in MS Office&middot; Experience with CRM or account management software.&middot; Strong understanding of customer service best practices and process optimization.When sending your CV along with an intention letter, please answer the below questions: &middot; How many years of experience do you have working as a Client Support Coordinator in the UAE?&middot; Have you worked with any UAE government platforms (such as MOHRE, ICP, GDRFA, or Freezone portals)? Please specify.&middot; What steps do you take to ensure accuracy when preparing or submitting client documents?&middot; How do you stay organized when managing multiple client requests or cases at the same time?Drop your CV at careers@bizzmosis.com. Deadline for CV applications &ndash; 30 November 2025Make sure you complete all the steps prior to the application. Incomplete applications will not be considered.Job Type: Full-timeApplication Question(s):<ul><li> How many years of experience do you have working as a Client Support Coordinator in the UAE?</li><li>&middot; Have you worked with any UAE government platforms (such as MOHRE, ICP, GDRFA, or Freezone portals)? Please specify.</li><li>&middot; What steps do you take to ensure accuracy when preparing or submitting client documents?</li></ul>* &middot; How do you stay organized when managing multiple client requests or cases at the same time?

Client Support Coordinator

Coach USA

<div><div>Job Title: Customer Service Coordinator</div>
<div>Location: Asheville, NC</div>
<div>Job Type: Full Time (on site 5 days/week)</div>
<div>Education Level: High School Diploma</div>
<div>Salary Range: Commensurate with Experience</div> 
 
***This opportunity is contingent upon the successful award of a contract*** 
 
Summary 
 
Bus Company Holdings US, LLC (dba Coach USA), a motorcoach transportation company, is looking for a full-time Customer Service Coordinator with a minimum of five (5) years of experience in customer service, customer engagement, marketing, and communications. The ideal candidate will be an exceptional communicator and be able to establish credibility, lead by influence, and exercise strong customer service and engagement skills. The incumbent will report to the General Manager. 
 
Responsibilities: 
<ul><li>Coordinate daily customer service operations to ensure timely, professional, and high-quality support for all transportation clients</li>
<li>Serve as the main point of contact between customers, dispatch, and operations teams to resolve issues and keep communication flowing smoothly</li>
<li>Monitor call center performance and customer feedback, using insights to improve service delivery and enhance customer satisfaction</li>
<li>Develop and support customer engagement initiatives that strengthen relationships and promote brand loyalty</li>
<li>Mentor and guide call center representatives, fostering a positive team culture focused on accountability and service excellence</li>
<li>Partner with marketing and communications teams to align customer messaging, promote new services, and respond effectively to customer needs</li></ul> 
 
 
Requirements: 
<ul><li>Proven ability to lead by influence and build credibility across teams and departments.</li>
<li>Exceptional verbal and written communication skills, with strong attention to detail and professionalism.</li>
<li>Demonstrated success in managing customer relationships and resolving complex service issues in a fast-paced setting.</li>
<li>Strong analytical and problem-solving skills, with experience using data or metrics to drive service improvements</li>
<li>Proficient in CRM systems and call center software, with solid organizational and multitasking abilities</li>
</ul>
 
Interested candidates can apply at www.coachusa.jobs 
 
Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.</div>

Customer Service Coordinator

FLOWTRONIX FZE

CUSTOMER SERVICE AND COORDINATORThe Customer Service and Coordinator plays a vital role in supporting our customers by providing timely, professional, and effective assistance. This person will handle inquiries, process orders, and ensure customer satisfaction while upholding the company&rsquo;s standards for accuracy, efficiency, and care.Key Responsibilities<ul><li>Serve as the main point of contact for customer inquiries regarding orders, products, and deliveries.</li><li>Process customer orders, quotes, and returns accurately</li><li>Provide customers with detailed information on PPE products&mdash;including specifications, certifications, and usage guidelines.</li><li>Handle customer complaints or service issues promptly and professionally, ensuring resolution and customer satisfaction.</li><li>Assist in managing distributor and key account relationships by providing order tracking, backorder updates, and delivery status.</li><li>Stay current on PPE standards, regulatory requirements, and new product developments.</li></ul>Qualifications<ul><li>Bachelor's Degree in Business Administration, Marketing or any related field</li><li>2+ years of experience in customer service, preferably within the PPE, safety, industrial supply, or manufacturing sectors.</li><li>Strong communication skills (verbal and written) with a professional and friendly demeanor.</li><li>Proficiency with MS Office and experience using ERP/CRM systems (e.g., SAP, NetSuite, Salesforce).</li><li>Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.</li><li>Detail-oriented with excellent problem-solving and follow-up skills.</li><li>Team player with a commitment to providing exceptional customer experiences.</li></ul>About UsFT is a trusted manufacturer, distributor, and supplier of industrial Personal Protective Equipment (PPE), dedicated to helping businesses protect their most valuable asset&mdash;their people. Serving industries such as manufacturing, construction, oil &amp; gas, utilities, and logistics, we provide a full range of high-quality PPE solutions backed by outstanding customer service and technical expertise.We are growing and seeking a Customer Service and Coordinator who will help us deliver exceptional service and ensure every customer interaction reflects our commitment to safety, reliability, and performance.Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per month

Customer Service

Anderselite

My clients are looking to appoint a Customer Care Coordinator on a permanent basis. My clients are a regional housebuilder with an excellent reputation in the market Principal accountabilities of the Customer Care Coordinator role include: - Ensure all calls received into the department are managed appropriately and issues are logged. - Coordinate the supply of material and sub-contractor elements together ensuring maintenance requests are carried out. - Communicate with the Customer Care Manager / Team Leader to ensure all defects are followed up and dealt with by the appropriate personnel. - Maintain the relevant Customer Care log/monitor. - Check invoices and forward for payment. - Liaise with the Buying department to order materials as and when required. - Ensure defects are reported to sub-contractors on a regular basis. - Arrange completion of end of defect works for Housing Associations. - Liaise with Site Teams to ensure remedial works are completed within timescales. - Liaise with Sales Teams to ensure customer queries are answered. - Book appointments for suppliers, sub-contractors, site teams to deal with latent building defects. Experience, Qualifications and Skills - Experience of working as an Administrator in a fast paced environment. - Experience of working within the construction or house building sector is desirable. - Qualifications and Training - GCSE Maths and English - Grade 4+ (or equivalent) - Excellent interpersonal and communication skills, with the ability to effectively communicate with a wide range of people - Ability to liaise with internal and external personnel - Good administration skills with the ability to coordinate numerous issues during the working day - Able to work to deadlines in a fast paced environment - Ability to work on own initiative - Proficient IT skills along with a good working knowledge of Microsoft Office (Word, Excel and outlook) - Committed to diversity and inclusion - Willing to be flexible in respect to day to day duties and hours worked - Ability to travel to all development sites, including the divisional office Package details - Competitive salary - Competitive bonus scheme - 25 days holiday, plus bank holidays - Contributory pension scheme - Life assurance For more information on this role please contact Paul Wilkinson on the number supplied or via email on (url removed)

Customer Care Coordinator

Quality Systemtechnik

Location: Bahrain Salary: BHD 180 + Monthly Performance BonusAbout the Role: We&rsquo;re looking for a Customer Service Coordinator who can professionally handle client communication over the phone, coordinate service schedules, and manage customer records with accuracy.Requirements:<ul><li>Strong communication skills and confident phone manner</li><li>Basic IT background (comfortable with data entry, reports, and online systems)</li><li>Organized, detail-oriented, and customer-focused</li><li>Able to work under pressure and coordinate between clients and service teams</li></ul>We Offer: Fixed salary of BHD 180/month Monthly performance bonus Supportive work environment and career growth opportunitiesIf you&rsquo;re motivated and want to join a leading water treatment company in Bahrain,Job Type: Full-timePay: BD180.000 per month

Medaad

Job Description:We&rsquo;re a small trading startup looking for an energetic Sales Support Coordinator to help our sales team with day to day coordination, customer communication, and basic documentation. Ideal for fresh graduates with a commercial or engineering education or candidates with 1&ndash;2 years of relevant work experience.Benefits:<ul><li>AED 1,500 to 2,000/month (based on experience)</li><li>Employment visa &amp; health insurance</li><li>Accommodation &amp; transportation</li><li>30 days paid annual leave</li><li>One annual flight ticket to home country</li></ul>Job Types: Full-time, Part-timePay: AED1,500.00 - AED2,000.00 per monthApplication Question(s):<ul><li>Where are you located?</li><li>If you are in UAE, what is your visa status?</li><li>The job location is in Ajman. Do you live in Ajman, or are you willing to relocate?</li><li>The salary range is AED 1,500 - AED 2,000 based on experience. Is this acceptable for you?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Accounting: 1 year (Preferred)</li><li>Odoo: 1 year (Preferred)</li></ul>

Sales Support Coordinator

symplr

<div>Overview:
<div>
The Advocacy Program Coordinator supports symplr&rsquo;s customer advocacy initiatives by coordinating reference activities, managing the community platform, and operationalizing Voice of Customer (VoC) insights. Ensures timely fulfillment of reference requests, proactive identification of advocates, and accurate reporting to drive engagement and loyalty.
</div>Duties &amp; Responsibilities:
<ul><li>Process and fulfill reference requests from Sales and Customer Success teams, ensuring timely and accurate matching of advocates</li><li>
Proactively identify and solicit potential advocacy candidates using data from multiple systems (CRM, VoC tools, community platform) for testimonials, case studies, and participation in symplr events</li><li>
Administer and maintain the customer community platform, including onboarding advocates, moderating discussions, and tracking participation</li><li>
Summarize and report on VoC engagement and sentiment analytics; provide actionable insights to Advocacy Program Manager and CX leadership</li><li>
Manage incentive programs for advocates, including tracking, fulfillment, and compliance</li><li>
Produce operational reports on advocacy activities, reference utilization, and program performance</li><li>
Collaborate with Marketing and Customer Support teams to support campaigns, events, and content creation</li><li>
Partner with RFP &amp; Growth (presales) teams to provide references, quotes, etc. to be included in RFP responses</li></ul>
Skills Required:
<ul><li>High school diploma or equivalent, Bachelor&rsquo;s degree preferred</li><li>
At least one year experience in customer marketing, advocacy, or Customer Support operations; experience working across multiple systems (CRM, VoC, community platforms)</li><li>
Strong organizational skills and attention to detail; ability to manage multiple requests and deadlines</li><li>
Familiarity with community platforms and VoC programs; analytical mindset for reporting and insights</li><li>
Ability to work autonomously and influence without authority</li><li>
Experience with CRM (Salesforce), VoC tools, advocacy/community platform (e.g., Influitive), Excel/BI tools</li></ul>
Min: USD $75,000.00/Yr. Max: USD $95,000.00/Yr.</div>

Customer Success | Advocacy Program Coordinator

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