customer support engineer

Fresa Technologies

<p><b>Job Title: Customer Support Engineer</b></p><p><b>Location: </b>Mannargudi</p><p><b>Job Description:</b><br/>We are seeking a proactive and friendly Customer Support Representative to assist customers with inquiries, troubleshoot issues, and ensure a positive experience. Responsibilities include handling phone, email, and chat support, providing solutions, and escalating complex issues to the relevant teams.</p><p><b>Key Responsibilities:</b></p><ul><li>Respond to customer inquiries via multiple channels (phone, email, chat).</li><li>Provide timely and effective solutions to customer issues.</li><li>Maintain detailed records of interactions and resolutions.</li><li>Collaborate with other teams to resolve complex issues.</li><li>Ensure customer satisfaction through excellent service.</li></ul><p><b>Qualifications:</b></p><ul><li>Strong communication and problem-solving skills.</li><li>Ability to work in a fast-paced environment.</li><li>Previous customer service experience is a plus.</li></ul><p><b>Location:</b>Mannargudi<br/><b>Job Type:</b> Full-time</p><p><b>Benefits:</b></p><p>Health insurance<br/>Provident Fund</p><p><b>Expected Start Date:</b> 01/12/2025</p><p>Job Types: Full-time, Permanent, Fresher</p><p>Pay: From &#8377;10,000.00 per month</p><p>Benefits:</p><ul><li>Cell phone reimbursement</li><li>Food provided</li><li>Health insurance</li><li>Internet reimbursement</li><li>Life insurance</li><li>Paid time off</li><li>Provident Fund</li></ul><p>Work Location: In person</p>

Customer Support Engineer

Dahua Technology MENA

<div>
 <p>
  <strong>
   <u>
    Job Summary:
   </u>
  </strong>
 </p>
 <p>
  The Customer Support Engineer plays a critical role in ensuring customer satisfaction by providing technical assistance and support to customers experiencing product-related issues. This position involves troubleshooting, problem resolution, and effective communication with customers to ensure their technical needs are met.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Key Responsibilities:
   </u>
  </strong>
 </p>
 <p>
  Provide expert technical support to customers via various communication channels (phone, email, chat, etc.).
 </p>
 <p>
  Assist in installation and configuration of our products and software
 </p>
 <p>
  Diagnose and resolve customer issues, including hardware and software problems, system configuration, and network-related issues.
 </p>
 <p>
  Maintain detailed records of customer interactions, including problem descriptions, troubleshooting steps, and solutions provided.
 </p>
 <p>
  Develop and maintain an in-depth understanding of the company's products and services to effectively assist customers.
 </p>
 <p>
  Properly escalate unresolved issues to appropriate internal teams higher-level support or development teams and follow up to ensure timely resolution.
 </p>
 <p>
  Gather customer feedback and insights to identify recurring issues and suggest product improvements.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Qualifications:
   </u>
  </strong>
 </p>
 <p>
  Bachelor's degree in electrical engineering, computer science, or a related field (or equivalent work experience
 </p>
 <p>
  Strong technical knowledge of CCTV systems, including hardware and software components.
 </p>
 <p>
  Knowledge of networking concepts and protocols is a plus.
 </p>
 <p>
  Excellent communication and interpersonal skills.
 </p>
 <p>
  Flexibility to work in shifts or on-call as needed.
 </p>
 <p>
  Willingness to stay updated on new product features and industry trends.
 </p>
 <p>
  Fluent Arabic speaking skills
 </p>
</div>


Yokogawa

<div><div>Not just a job, but a career</div><div>
Yokogawa, award winner for &lsquo;Best Asset Monitoring Technology&rsquo; and &lsquo;Best Digital Twin Technology&rsquo; at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.</div><div></div><div>
Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.</div><div></div><div>
About the Team<br>
Our 18,000 employees work in over 60 countries with one corporate mission, to &quot;co-innovate tomorrow&quot;. We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.</div><div></div><div>
Job Purpose: -</div><div>
Customer Support Engineer with strong in-bound and out-bound call answering experience. Knowledge of communications system and skills should include a demonstrated competency in Windows applications, keyboarding proficiency and use of automated systems. Articulate with excellent verbal and written communication skills. Diplomatically resolve customer complaints, manage issues to ensure customer satisfaction at the Response Center Department dedicated for control systems Specific to SCADA CI Server, Stardom controllers and associated networks.</div><div></div><div>
Key Responsibilities &amp; Accountabilities</div><ul><li>
 Handle all inbound calls within the dynamics of Response Center Department environment.</li><li>
Manage priorities and maintain effective results.</li><li>
Deliver excellent customer service and build customer satisfaction and loyalty.</li><li>
Provide effective and timely registration of all the cases logged / customer inquiries.</li><li>
 On-Job learning to answer and close simple customer inquires</li><li>
 Handover calls/inquiries after CRM registration to the Response Center Department Technical Engineer / other division contacts and follow-up for closure.</li><li>
 Enhance customer experience by providing information on new products, services and solutions</li><li>
Strive for one-call resolution of customer issues.</li><li>
 Complete training programs and to stay abreast of product, service and policy changes.</li><li>
Strike a positive and cooperative tone with both customers and coworkers.</li><li>
 Exercise strong interpersonal communication skills with customers and department personnel.</li><li>
Accept assignments with an open, cooperative, positive and team-oriented attitude</li></ul><div>
Qualification and Experience</div><ul><li>
Bachelor&rsquo; Degree in Engineering &ndash; Electronics, Electrical, Instrumentation</li><li>
Minimum 8-12 years&rsquo; Experience in Process Control Systems &ndash;SCADA, stardom PLC and DCS / Safety Systems</li><li>
Yokogawa System experience [ CI, Fast tools / Centum / Prosafe RS ]</li><li>
Good knowledge in network domain concept, application deployment, OT security applications and system in the network and certifications will be an added advantage</li></ul><div></div><div>
Required Competencies / skills</div><ul><li>
Customer interaction/relationship skills</li><li>
Analytical skills in troubleshooting and investigation of complex issues reported from site.</li><li>
Adaptability and quick learner of various products and technologies in the instrumentation and control systems domain</li><li>
Passion for customer support. Listening skill with can-do attitude</li><li>
co-ordination and interpersonal skills.</li><li>
Effective team player and proactive approach to all situations</li><li>
Service, troubleshooting methodologies with maintenance procedures of IA systems at industrial automation facilities.</li></ul><div></div><div>
Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.</div><div></div><div>
Are you being referred to one of our roles? If so, ask your connection at Yokogawa<br>
about our Employee Referral process!</div></div>

<div>
 <strong>
  Not just a job, but a career
  <br/>
  <br/>
 </strong>
 Yokogawa, award winner for &lsquo;Best Asset Monitoring Technology&rsquo; and &lsquo;Best Digital Twin Technology&rsquo; at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.
 <br/>
 <br/>
 Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.
 <br/>
 <br/>
 <strong>
  About The Team
  <br/>
  <br/>
 </strong>
 Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.
 <br/>
 <br/>
 <strong>
  Job Purpose: -
  <br/>
  <br/>
 </strong>
 Customer Support Engineer with strong in-bound and out-bound call answering experience. Knowledge of communications system and skills should include a demonstrated competency in Windows applications, keyboarding proficiency and use of automated systems. Articulate with excellent verbal and written communication skills. Diplomatically resolve customer complaints, manage issues to ensure customer satisfaction at the Response Center Department dedicated for control systems Specific to SCADA CI Server, Stardom controllers and associated networks.
 <br/>
 <br/>
 <strong>
  Key Responsibilities &amp; Accountabilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Handle all inbound calls within the dynamics of Response Center Department environment.
  </li>
  <li>
   Manage priorities and maintain effective results.
  </li>
  <li>
   Deliver excellent customer service and build customer satisfaction and loyalty.
  </li>
  <li>
   Provide effective and timely registration of all the cases logged / customer inquiries.
  </li>
  <li>
   On-Job learning to answer and close simple customer inquires
  </li>
  <li>
   Handover calls/inquiries after CRM registration to the Response Center Department Technical Engineer / other division contacts and follow-up for closure.
  </li>
  <li>
   Enhance customer experience by providing information on new products, services and solutions
  </li>
  <li>
   Strive for one-call resolution of customer issues.
  </li>
  <li>
   Complete training programs and to stay abreast of product, service and policy changes.
  </li>
  <li>
   Strike a positive and cooperative tone with both customers and coworkers.
  </li>
  <li>
   Exercise strong interpersonal communication skills with customers and department personnel.
  </li>
  <li>
   Accept assignments with an open, cooperative, positive and team-oriented attitude
   <br/>
   <br/>
  </li>
 </ul>
 Qualification and Experience
 <br/>
 <br/>
 <ul>
  <li>
   Bachelor&rsquo; Degree in Engineering &ndash; Electronics, Electrical, Instrumentation
  </li>
  <li>
   Minimum 8-12 years&rsquo; Experience in Process Control Systems &ndash;SCADA, stardom PLC and DCS / Safety Systems
  </li>
  <li>
   Yokogawa System experience [ CI, Fast tools / Centum / Prosafe RS ]
  </li>
  <li>
   Good knowledge in network domain concept, application deployment, OT security applications and system in the network and certifications will be an added advantage
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Competencies / Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Customer interaction/relationship skills
  </li>
  <li>
   Analytical skills in troubleshooting and investigation of complex issues reported from site.
  </li>
  <li>
   Adaptability and quick learner of various products and technologies in the instrumentation and control systems domain
  </li>
  <li>
   Passion for customer support. Listening skill with can-do attitude
  </li>
  <li>
   co-ordination and interpersonal skills.
  </li>
  <li>
   Effective team player and proactive approach to all situations
  </li>
  <li>
   Service, troubleshooting methodologies with maintenance procedures of IA systems at industrial automation facilities.
   <br/>
   <br/>
  </li>
 </ul>
 Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.
 <br/>
 <br/>
 Are you being referred to one of our roles? If so, ask your connection at Yokogawa
 <br/>
 <br/>
 about our Employee Referral process!
</div>


OVERJET

<div>
 <strong>
  Lead the Future of Dentistry.
  <br/>
  <br/>
 </strong>
 Overjet is the world-leader in dental AI. Already, thousands of dental providers and insurers rely on our platform to deliver the best possible care. Now, we&rsquo;re looking for talented people to fulfill our mission: improve oral health for all.
 <br/>
 <br/>
 Overjet is where builders become leaders. Everyone here loves to make new things: new products, new partnerships, new content, and a new category of AI technology. And as Overjet grows ridiculously fast, so will you.
 <br/>
 <br/>
 Simply put, there&rsquo;s no better place to accelerate your career. Come join us!
 <br/>
 <br/>
 <strong>
  The Role
  <br/>
  <br/>
 </strong>
 The Practice Operations Team is dedicated to helping clinical teams deliver the best patient care at the dentist office. We apply Overjet&rsquo;s cutting-edge dental AI in a SaaS platform so dentists can consistently identify needed patient care and better explain treatment needs with powerful AI visualizations.
 <br/>
 <br/>
 We&rsquo;re a cross-functional technical team blending backend, frontend, data engineering, machine learning, data science, and product. We work closely with sales, product, clinical, and customer success teams to rapidly iterate the Platform and delight clinicians and patients. Join us to transform both your next dentist appointment and the future of global oral healthcare!
 <br/>
 <br/>
 We are looking for a Customer Support Engineer with strong technical and interpersonal skills, who will serve as the primary Support Engineer for the Overjet IRIS Image Capture platform.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provide support to live customers via email, phone and meetings as required
  </li>
  <li>
   Utilize a combination of cloud based and open source tools and frameworks to solve complex data problems
  </li>
  <li>
   Write efficient and scalable code, ensuring code quality and adherence to best practices
  </li>
  <li>
   Troubleshoot and resolve software defects and performance issues
  </li>
  <li>
   Work cross-functionally with product, engineering, clinical and customer success teams to streamline the support processes for our IRIS customers
  </li>
  <li>
   Ability to be "on-call" on non-working hours periodically, as needed and planned for by the team
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Excellent academic background in Computer Science or other related field
  </li>
  <li>
   2-5 years of experience of Software Engineering experience
  </li>
  <li>
   3+ years of SaaS experience
  </li>
  <li>
   Experience with customer support
  </li>
  <li>
   Experience with Dental Practice Management Systems and Imaging Systems (nice to have)
  </li>
  <li>
   Excellent customer-facing communication skills
  </li>
  <li>
   Excellent verbal and written communication in English is required
  </li>
  <li>
   Ability to thrive in a fast-paced, technical, and mission-focused environment
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Our Hybrid Workplace
  <br/>
  <br/>
 </strong>
 We have a unique hybrid workplace at Overjet &mdash; which combines the teamwork of meeting in person, with the flexibility of working from anywhere.
 <br/>
 <br/>
 Many of our positions are based in San Mateo, New York City, Boston, Salt Lake City, and Lahore. The Jetsetters who live in these &ldquo;geo-hubs&rdquo; come to the office on Tuesdays and Wednesdays, while having the option to work from home the rest of the week.
 <br/>
 <br/>
 Our People Team is happy to answer any questions about what hybrid work means for your specific role!
 <br/>
 <br/>
 <strong>
  Overjet's Values
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Excellence: We set ambitious goals and strive for excellence.
  </li>
  <li>
   Velocity: We focus, act with urgency, and deliver results.
  </li>
  <li>
   Ownership: We take ownership, dive deep and solve problems.
  </li>
  <li>
   Win-win: We play to win, setting ourselves and our customers up for success.
  </li>
  <li>
   Growth: We stay curious, seek feedback, and continuously learn and grow.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Company Recognition
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Honored as one of the 2025 Best Places to Work by Built In and
   <br/>
   <br/>
  </li>
 </ul>
 2024 Best Places to Work by Built In
 <br/>
 <br/>
 <ul>
  <li>
   Named one of the TIME Best Inventions of 2024
  </li>
  <li>
   Recognized in Newsweek&rsquo;s Most Loved Workplaces in America 2024
  </li>
  <li>
   Won the Dental Health category at the Digital Health Awards 2024
  </li>
  <li>
   and 2024 Best Places to Work by Built In
  </li>
  <li>
   Recognized as one of the Top Startups of 2023 by LinkedIn
  </li>
  <li>
   Named one of the 2023 World&rsquo;s Most Innovative Companies by Fast Company
  </li>
  <li>
   Included on the definitive 2022 Forbes AI 50
  </li>
  <li>
   Featured in Bloomberg, Forbes, Fast Company, and TechCrunch
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  EEOC
  <br/>
  <br/>
 </strong>
 <em>
  Overjet is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. Even if you don't meet 100% of the qualifications for this job, we strongly encourage you to apply!
  <br/>
  <br/>
 </em>
 <em>
  If you are a Colorado resident: Please contact us by emailing recruiting@overjet.ai to receive compensation and benefits information for this role. Please include the job title in the subject line of the email.
  <br/>
  <br/>
 </em>
</div>


H2O.ai

<div><p>Founded in 2012, H2O.ai is on a mission to democratize AI. As the world&rsquo;s leading agentic AI company, H2O.ai converges Generative and Predictive AI to help enterprises and public sector agencies develop purpose-built GenAI applications on their private data. Its open-source technology is trusted by over 20,000 organizations worldwide - including more than half of the Fortune 500 - H2O.ai powers AI transformation for companies like AT&amp;T, Commonwealth Bank of Australia, Singtel, Chipotle, Workday, Progressive Insurance, and NIH.<br>
<br>
H2O.ai partners include Dell Technologies, Deloitte, Ernst &amp; Young (EY), NVIDIA, Snowflake, AWS, Google Cloud Platform (GCP) and VAST. H2O.ai&rsquo;s AI for Good program supports nonprofit groups, foundations, and communities in advancing education, healthcare, and environmental conservation. With a vibrant community of 2 million data scientists worldwide, H2O.ai aims to co-create valuable AI applications for all users.<br>
<br>
H2O.ai has raised $256 million from investors, including Commonwealth Bank, NVIDIA, Goldman Sachs, Wells Fargo, Capital One, Nexus Ventures and New York Life.<br>
<br>
<b>About This Opportunity</b><br>
<br>
H2O.ai is at the forefront of the rapidly evolving MLOps landscape. We're leveraging MLOps to transform machine learning models from isolated, engineer-specific tools into robust, cloud-native services that are scalable and consistently available. Our approach is firmly rooted in Kubernetes, positioning our team at the cutting edge of cloud solutions.<br>
<br>
We are looking for a Customer Support Engineer to be part of the MLOps team supporting PST time zone that is entrusted with developing a platform for deploying machine learning models, monitoring them and provide statistical analysis on the deployed models as they are used in real-time. We are looking for individuals with a strong foundation in software engineering, a passion for cutting-edge technologies, and a drive to push the boundaries of MLOps.<br>
<br>
This position is based in Bangalore, Karnataka and operates in PST hours.<br>
<br>
<b>What You Will Do</b></p><ul><li>
Engage with customers to identify and troubleshoot issues they face and answer technical questions.</li><li>
Analyze bug reports, reproduce issues, determine the root cause, and provide fixes.</li><li>
Provide design for new features focusing on the approach and patterns to solve the problem.</li><li>
Responsible for writing code along with relevant unit test cases.</li><li>
Contribute to end-to-end automated tests by ensuring that the newer changes have relevant test cases. Knowledge of Python would be beneficial in this area</li><li>
The company uses Kubernetes widely and working with Kubernetes would be an important aspect of the job.</li><li>
Review the design and code of other developers. Be engaged in the best software development practices and engage in improving the engineering efficiency of the team.</li><li>
Write Infrastructure Code using Terraform and Helm charts for any changes to infrastructure.</li></ul><p><b>
What We Are Looking For</b></p><ul><li>
Bachelor&rsquo;s or a higher education degree in Computer Science/Engineering or related field.</li><li>
Proven experience in Software Engineering with a minimum of 1 year of hands-on experience in a similar role.</li><li>
Understanding of microservices patterns and strong design skills for large scale software development projects.</li><li>
Strong knowledge of Linux operating systems, Bash, file systems, command line, logging, and Linux file permissions.</li><li>
Experience in GoLang, Python, C++, or Java (with a knowledge of Spring framework).</li><li>
At least 1 year of hands-on experience with Kubernetes and Docker.</li><li>
Knowledge of Relational Database Design.</li><li>
An understanding of Terraform and Helm.</li><li>
Hands-on experience with AWS, Azure, or GCP.</li><li>
Understanding of networking concepts and fundamentals (e.g. SSL, UDP/TCP, firewalls, and reverse proxies).</li><li>
Strong communication skills and comfortable being in a customer facing role.</li></ul><p><b>
How to Stand Out From the Crowd</b></p><ul><li>
Experience with gRPC.</li><li>
Experience with Scala and Akka.</li><li>
Experience with Druid Database.</li><li>
Understanding of mainstream machine Machine Learning frameworks such as sklearn, pytorch and data science libraries like numpy and pandas.</li></ul><p><b>
Why H2O.ai?</b></p><ul><li>
Market leader in total rewards</li><li>
Remote-friendly culture</li><li>
Flexible working environment</li><li>
Be part of a world-class team</li><li>
Career growth</li></ul><p>
H2O.ai is committed to creating a diverse and inclusive culture. All qualified applicants will receive consideration for employment without regard to their race, ethnicity, religion, gender, sexual orientation, age, disability status or any other legally protected basis.<br>
<br>
H2O.ai is an innovative AI cloud platform company, leading the mission to democratize AI for everyone. Thousands of organizations from all over the world have used our cutting-edge technology across a variety of industries. We&rsquo;ve made it easy for people at all levels to generate breakthrough solutions to complex business problems and advance the discovery of new ideas and revenue streams. We push the boundaries of what is possible with artificial intelligence.<br>
<br>
H2O.ai employs the world&rsquo;s top Kaggle Grandmasters, the community of best-in-the-world machine learning practitioners and data scientists. A strong AI for Good ethos and responsible AI drive the company&rsquo;s purpose.<br>
<br>
Please visit www.H2O.ai to learn more.<br>
#LI-Remote</p><p>
</p><p>F7kwwjrLcO</p></div>

Sysnet Global Technologies Pvt.Ltd

<div><div>Key Responsibilities:</div><div></div><div><br>
1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process</div><div></div><div><br>
2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly.</div><div>
3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor .</div><div>
4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features.</div><div>
5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily.</div><div>
6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided.</div><div>
7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. .</div><div></div><div><br>
Qualifications</div><div></div><div><br>
Diploma/Degree</div><div></div><div><br>
Knowledge &amp; Technical Skills</div><div></div><ul><li><br>
knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause .</li><li>Proficiency in hardware installation, troubleshooting, and maintenance.</li><li>Familiarity with networking concepts, protocols, and troubleshooting.</li><li>Experience with software installation, configuration, and support.</li><li>Knowledge of antivirus software, firewalls, and security best practices.</li></ul><div></div><div><br>
Experience ( Relevant )</div><div></div><div><br>
1-3 Yrs</div></div>

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