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international sales executive

customer support executive

PRIME Digital Ventures

Position Overview:PRIME Digital Ventures is seeking a Customer Support Executive to join our team in Karachi. The ideal candidate will have strong communication skills, a solid understanding of SEO, designs and comprehensive product knowledge. This role involves managing customer queries, providing technical support, and ensuring client satisfaction through timely and effective service, along with the ability to thrive in a fast-paced &amp; target-driven environment.Key Responsibilities:<ul><li>Provide prompt and professional customer support through email, chat, and phone.</li><li>Understand and communicate product features and solutions to customers.</li><li>Resolve customer issues efficiently, escalating where necessary to relevant departments.</li><li>Utilize SEO knowledge to assist clients with optimization related inquiries.</li><li>Maintain detailed records of customer interactions and feedback.</li><li>Collaborate with internal teams to enhance the overall customer experience.</li><li>Contribute to FAQs and help documentation to support self-service tools.</li><li>Upsell to the existing customers.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s Degree (mandatory)</li><li>Experience in a customer support or client-facing role.</li><li>Strong verbal and written English communication skills.</li><li>Customer-centric approach with excellent problem-solving abilities.</li><li>Ability to explain technical information in a friendly manner.</li><li>Ability to multitask and manage time effectively in a fast-paced environment.</li></ul>Job Details:<ul><li>Working Hours: 10:00 AM &ndash; 07:00 PM</li><li>Location: Gulistan-e-Jauhar, Karachi</li><li>Job Type: Full-time (On-site)</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your expected salary?</li></ul>Work Location: In person <div id='job-id'>Job Id: xkAajeRT6xvgt9LcEuavbraZ4dkhtrAwBi6hBsPf7W7jWkp/1OBZDm7/YsdeIYUZIe0md8/Bt5e/J3t2mUmSjbrTrXOajpuhfCaXyCdJXs+h9bIhMv91w5PbVl3gALXa</div>

Customer Support Executive

Softon Technologies

Softon Technologies, an IT Solution Provider, looking for Sales &amp; Support Executives for its local and foreign clients.<ul><li>Candidate must have good English Communication skills.</li><li>Must have at least one year professional experience.</li><li>Candidate can provide excellent support to clients over phone, E-mail &amp; Chat.</li><li>Must be motivated and self learner.</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs50,000.00 per monthWork Location: In person <div id='job-id'>Job Id: kI0F6WNktrVViQZPJUAA6IFNvxrfdA2F7PTi7I8SyeNkwMRWrVRhZTIP3+YE6qW/bufGTxkCwCkjGB8qcurnsokcX6Hg0OZuGDbMWD/mVUQUDy6yocEU6G2vZDEbmIxx</div>

KUZ TECH (SMC) PVT LTD

<ul><li>Job Title: Customer Support Head (Australian Client Support)</li><li>Location &amp; Job Type : Karachi (Full time &amp; On-site)</li><li>Salary: PKR 150,000 &ndash; 200,000 per month.</li><li>Timings: 4:00 AM to 1:00 PM (You must be flexible in case of any future changes).</li><li>Working Days: Monday to Saturday (Half-day on Saturday)</li></ul>About the Role:Kuz Tech (SMC-PVT) LTD. is seeking a dynamic and experienced &ldquo;Head of Customer Support&rdquo; to lead and manage our customer support operations for Australian clients.This hiring is for our sister company &ndash; Phonebot, a refurbished tech company based in Melbourne, Australia, with strong market presence in Dubai &amp; Australia. We specialize in mobile phones and gadgets, and serve customers around the globe.Key Responsibilities:<ul><li>Lead the Customer Service department with a focus on operational excellence and customer satisfaction</li><li>Manage escalated communication with third parties (e.g., PayPal, banks, service providers, courts)</li><li>Oversee daily customer service operations, including:</li></ul>&ndash; Chat support (Facebook, WhatsApp, website chat) &ndash; Phone calls &ndash; Email communication &ndash; Managing FB Marketplace IDs &ndash; Coordination via Microsoft Team.<ul><li>Handle escalated customer cases, returns, and order amendments.</li><li>Coordinate between developers, payment systems, the CS team, and finance for dispute resolution.</li><li>Monitor and manage reviews across Google, Product Review, IO Review, and Trustpilot.</li><li>Extract, analyze, and report on missing/unsuccessful and refunded orders</li><li>Generate and evaluate campaign data for review and reporting</li><li>Oversee the &ldquo;iPhones into Cash&rdquo; project, including order flow, shipping, and team coordination.</li><li>Evaluate new tools and technologies, and prepare presentations for senior management</li><li>Manage ad hoc support, including:</li></ul>&ndash; Coordinating with talent agencies and exhibition partners (e.g., Gitex, Mobile Disrupt) &ndash; Providing executive-level intervention for high-priority issues &ndash; Ensuring global order alignment and issue resolutionRequirements:<ul><li>Experience: Minimum 5&ndash;6 years in customer service, with at least 3 to 4 years in a team lead or supervisory role.</li><li>Strong understanding of e-commerce operations (returns, reviews, customer escalations).</li><li>Excellent communication and conflict resolution skills.</li><li>Proficient in tools like Microsoft Teams, CRM platforms, Google Sheets/Excel.</li><li>Strong analytical skills and attention to detail.</li></ul>Perks and Benefits:<ul><li>Competitive salary package</li><li>30 Annual paid leaves</li><li>Annual bonus or Performance-based bonuses</li><li>Health insurance with spouse and children</li><li>Overtime on Pakistan's gazette holidays.</li><li>Opportunity to work with a fast-growing international e-commerce company</li><li>Exposure to global events and industry practices</li></ul>&quot;Send us your CV at hiring@kuz.com.auDon&rsquo;t forget to mention the position &ldquo;Customer Support Head&rdquo; in the subject line.&quot;Job Type: Full-timeJob Type: Full-timePay: Rs150,000.00 - Rs200,000.00 per monthApplication Question(s):<ul><li>How many years of experience do you have in a CS Head/ Team Lead/ Manager, or Supervisor role?</li><li>Do you have experience with the Australian market clients? If not, please specify the country you&rsquo;ve worked with.</li><li>Do you have experience in the e-commerce industry? How many years of experience ?</li><li>Are you located in Karachi?</li><li>Are you available for on-site and full-time job? (Timing: 4 am to 1 pm). Monday to Saturday (Half-day on Saturday)</li><li>What is your current salary?</li><li>What is your expected salary?</li><li>How soon you can join us? (no of days)</li></ul>Work Location: In person <div id='job-id'>Job Id: Xz8OJifbh5oWEj23DmHPuiEc2khy7C7pwdzZTFX5wwCmv1BUfmtHwDyXL2YzTaDrt8M6MlSjXB0jgZCqCUS0gWgtctUbo4R+V/L8bwu5/omjceH0+SGE7aTZOxWnGH+Av+GIGbJohm20E57x</div>

CUSTOMER SUPPORT HEAD - AUSTRALIA MARKET

Mega Marketing Network

We are looking for highly talented, passionate and intelligent team members to join our sister concern.Post: Customer Service Executive (Female)Job Days, Timing &amp; Type:<ul><li>Monday to Saturday</li><li>Flexible 9 Hours per Day (can come any time between 10 am to 1 pm)</li><li>Office based, Indoor Job for Females Only</li><li>Interview, initial screening, and training will be done at head office (Gulshan-e-Iqbal)</li><li>After the successful completion of training posting will be done nearby branch.</li></ul>Office Locations:<ul><li>Head Office: Gulshan e Iqbal, Block 5, Main Rashid Minhas Road, Karachi</li><li>DHA Phase 5, Badar Commercial, Karachi</li><li>North Nazimabad, Block D, Main 5 Star Roundabout, Karachi</li></ul>Requirements<ul><li>Females Only</li><li>2+ Year Customer Service Experience in a fast paced organization</li><li>Educated (Inter, Graduate, Masters) with good grades</li><li>Excellent communication skills in Urdu and English</li><li>Talkative and ability to convince people about their life choices</li><li>Excellent Command &amp; Speed on Computer, WhatsApp, Internet Applications</li><li>Highest level of honesty, integrity and sense of responsibility</li><li>Pleasing Personality</li><li>Positive Mindset</li><li>Highly Energetic</li><li>Sharp Mind and Intelligent</li><li>Attention to Details</li></ul>Job Description:<ul><li>Read and understand the clients requirements carefully.</li><li>Discuss with the client about their requirements.</li><li>Guide and Coach them about their choices</li><li>Search database and find relevant proposals for the clients.</li><li>Send highly customized proposals to clients as per their requirements</li><li>Provide Customer Service to Clients using app and portal.</li><li>Follow up with clients</li><li>Follow up with other team members</li><li>Keep clients highly satisfied about the services.</li><li>Do Daily, Weekly and Monthly Report to the management</li></ul>Job Type: Full-timePay: Rs75,000.00 - Rs100,000.00 per monthExperience:<ul><li>Customer Service: 2 years (Preferred)</li></ul>Work Location: In person <div id='job-id'>Job Id: Iby/dK+X4DGHVB5vXZoYdK5leJ80WltBjQQlPniJm3amZ/PQX7wglvIrvJkG4QEMco/6APTN1oFEJ0oHaPumczbz2bZ/jmxpQ8R1XVSOVVOWbxvjtEIkDbG78THk2y8o5uijSfDbEw==</div>

Customer Service Executive (Female)

Krystalite Product (Pvt.) Ltd

Customer Support &amp; Data Entry Officer Location: S.I.T.E. Area Karachi.Timing: Monday to Friday, 04:30 PM - 12:30 AM (Pakistan Standard Time)Language: English (Fluent)Job Summary:The Customer Support &amp; Data Entry professional serves as a key liaison between our plant and its customers located in Canada. Providing exceptional service, resolving inquiries and ensuring accurate data management.This role is responsible for handling customer communications primarily via phone, addressing their needs, directing complex issues and meticulously performing data entry tasks to support customer service and other departmental operations.Key Responsibilities:Customer Communication &amp; Support:<ul><li>Serve as the primary point of contact for customer inquiries, concerns, and feedback received via phone.</li><li>Provide clear, concise, and accurate information regarding products, services, order status, and general plant operations.</li><li>Actively listen to customer needs, empathize with their concerns, and strive for first-call resolution where possible.</li><li>Direct complex customer issues or specialized inquiries to the appropriate department or senior personnel for resolution.</li><li>Maintain a polite, professional, and helpful demeanor at all times, ensuring a positive customer experience.</li></ul>Call &amp; Inquiry Management:<ul><li>Manage incoming calls efficiently, ensuring prompt responses and minimal wait times for callers.</li><li>Handle a high volume of calls while maintaining quality standards for each interaction.</li><li>Take accurate and detailed messages, ensuring their timely and correct delivery to the intended recipients.</li></ul>Data Entry &amp; Record Management:<ul><li>Accurately input, update, and maintain customer information, order details, service requests, and other operational data into designated databases and CRM/ERP systems.</li><li>Verify the accuracy and completeness of all data entered, identifying and correcting any discrepancies proactively.</li><li>Generate basic reports from the database as requested by supervisors or other departments.</li></ul>Administrative Support:<ul><li>Assist with general administrative tasks related to customer service operations, such as managing customer records, processing simple requests, and organizing digital or physical documents.</li><li>Ensure proper record-keeping and documentation for all customer interactions and data entry activities.</li></ul>Cross-functional Coordination:<ul><li>Communicate effectively and professionally with internal teams (e.g., Sales, Production, Logistics) to resolve customer issues and ensure seamless service delivery.</li><li>Adhere to all company communication protocols, data privacy regulations, and service standards.</li></ul>Qualifications:<ul><li>Bachelor's Degree from a recognized university.</li></ul>Experience:<ul><li>Minimum of 02 years of relevant experience in a customer service, call center or administrative role with significant data entry responsibilities, preferably within an industrial, manufacturing, or similar fast-paced environment.</li></ul>Preferred Skills:<ul><li>Strong commitment to delivering high-quality customer service, with proven ability to handle inquiries and resolve issues effectively.</li><li>Fluent and clear verbal communication skills in English, with a professional and empathetic phone manner.</li><li>High level of accuracy and speed in data entry, with practical experience using CRM, ERP, or other database systems.</li><li>Ability to identify customer needs, troubleshoot issues, and propose effective solutions.</li><li>Strong ability to manage multiple tasks, prioritize workload efficiently, and maintain organized records.</li><li>Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable learning new software applications rapidly.</li></ul>Job Type: Full-timeWork Location: In person <div id='job-id'>Job Id: X1edYqSoYqE5cSlsfOrotrESk28NUyIROHanSL6CKSKcsKO1e2K5bhVvycFtxzaxMHaUnYjWZrkc6FMQii9KQIHy3rEHjQSM4m07mMeduT7S7MQ2hE56T/HopalBsSMasfq0vAWy59g=</div>

Customr Support & Data Entry Officer

Royal Gulf Shipping Logistics LLC

Industry: Freight Forwarding / Shipping / Logistics Type: Full-Time Working Hours: Adjusted for UAE &amp; UK time zonesWe are looking for a motivated and confident Backend Sales Support Executive to help grow our freight forwarding and consolidation business in Dubai and London. The candidate will be based in Karachi but will conduct outbound calls and client outreach to potential businesses in UAE and UK markets.Your role will be to introduce our shipping and logistics services, identify potential leads, and arrange follow-up meetings with interested clients for our senior sales team.Key Responsibilities:<ul><li>Conduct outbound sales calls to prospective clients in Dubai and London (cold and warm leads).</li><li>Introduce RGSL and explain our freight, consolidation, and shipping services.</li><li>Search and identify potential businesses relevant to our services through LinkedIn, online directories, and B2B platforms.</li><li>Build and maintain an initial client contact database.</li><li>Schedule appointments or follow-up calls with qualified leads for our Dubai or London teams.</li><li>Send introductory emails and proposals where needed.</li><li>Provide regular feedback and reporting on client interactions and interest levels.</li></ul>Requirements:<ul><li>Prior experience in sales, telesales, or B2B lead generation, ideally in the logistics or freight forwarding sector.</li><li>Excellent English communication skills (verbal and written).</li><li>Comfortable working in UAE and UK business hours.</li><li>Confident phone presence and ability to build rapport with international clients.</li><li>Self-motivated, target-driven, and organised.</li><li>Proficient with email, Microsoft Office/Google Docs, and LinkedIn.</li></ul>Preferred Skills:<ul><li>Knowledge of freight terms like FOB, EXW, BL, DO, consolidation, LCL/FCL.</li><li>Experience with CRM tools or client tracking sheets.</li><li>Familiarity with UK and UAE business culture is a plus.</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>Have you ever worked in the shipping, freight forwarding, or logistics industry?</li></ul><ul><li>Are you confident making outbound sales calls to international clients (Dubai &amp; London)?</li><li>Are you comfortable working in UAE and UK time zones from Karachi?</li><li>Are you fluent in English (both speaking and writing)?</li></ul>Experience:<ul><li>Tele Sales and Call : 3 years (Preferred)</li></ul>Work Location: In person <div id='job-id'>Job Id: +gaqYp3P2hh2D1BoxpkosHkS4/3NgstL5PJ5gUe0WUdl0JMiMdFOsYRCE0VigHysJMZE2OpXEfEmYnJH6oGdQPivMeU1dzd4nmyOOCj/grxuziIntALN6jW+wJxwPSbiCsbg5xoAnnBXkpbT+RI9DzPQCwbeUl3aTj3kmI+DS4j4</div>

Backend Sales Support Executive – Dubai & London Freight Market

Auktel Technologies Pvt Ltd

*Telesales Executive Opportunity at Atlantic IT Solutions* *Join Our Team in Karachi!* We're looking for an energetic and experienced Telesales Executive to join our team. As a Telesales Executive, you'll be responsible for generating B2B leads, updating customers about our products and services, and addressing customer queries. *Key Responsibilities:* - *Customer Outreach*: Make outbound calls to customers and update them about our products, services, or new launches - *Lead Generation*: Generate high-quality business leads for our company - *Customer Service*: Address customer queries and complaints in a professional and courteous manner - *Data Management*: Prepare and maintain statistical data and provide reports as needed *Requirements:* - *Experience*: 1-2 years of experience in telesales or a similar field - *Language*: Fluent in English - *Skills*: Excellent communication and interpersonal skills, competitive and confident, focused on delivering results - *Work Environment*: Ability to work in a fast-paced environment and meet sales targets *What We Offer:* - *Salary*: PKR 25,000 - PKR 35,000 Per Month - *Career Growth*: Opportunities for professional growth and development in a dynamic and growing company - *Training*: Ongoing training and support to help you succeed in your role *How to Apply:* If you're a motivated and results-driven individual looking for a new challenge, please apply with your resume and a brief introduction. We can't wait to hear from you! hxnayaz@gmail.com +92 305 2673945Job Type: Full-timePay: Rs25,000.00 - Rs35,000.00 per month <div id='job-id'>Job Id: R7Pbcbwz2JHA2O6SE9YBHZSiB9zpNyh4Rc5zYBiavNOOL/jZ2N2aXLqr76GbANpAq+kHH/71R2sa0fGSiLrzSF6hrWGZFZeqPMFGDUv2pqHKiT0qO752y+vfItWGL+Q0Z6KjiNg=</div>

Telesales Executive (Call Center)

Explore 1047+ Customer support executive in Karachi this August. Find roles across top companies and apply now to boost your career.

1047 customer support executive jobs IN Karachi

Customer Support Executive

Customer Support Executive

CUSTOMER SUPPORT HEAD - AUSTRALIA MARKET

Customer Service Executive (Female)

Customr Support & Data Entry Officer

Backend Sales Support Executive – Dubai & London Freight Market

Telesales Executive (Call Center)