customer support executive

Allure SEO & BPO Services

Allure Outsource www.allureoutsource.com is a US based IT firm with it branch office in Islamabad. We work on a number of in-bound customer support projects. Currently, we are hiring Customer Support Executive for multiple positions in different projects.Responsibilities of a Customer Support Executive<ul><li>Manage large amounts of incoming phone calls</li><li>Identify and assess customers&rsquo; needs to achieve satisfaction</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication</li><li>Provide accurate, valid and complete information by using the right methods/tools</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution</li><li>Keep records of customer interactions, process customer accounts and file documents</li><li>Follow communication procedures, guidelines and policies</li><li>Take the extra mile to engage customers</li></ul>Qualifications:<ul><li>Proven customer support experience or experience as a Customer Support.</li><li>Strong phone contact handling skills and active listening.</li><li>Familiarity with CRM systems and practices.</li><li>Customer orientation and ability to adapt/respond to different types of characters.</li><li>Excellent communication and presentation skills.</li><li>Ability to multi-task, prioritize, and manage time effectively.</li><li>At least 1 - 3 years' of relevant work experience.</li><li>Excellent phone etiquette and excellent verbal, written, and interpersonal skills.</li><li>Ability to multi-task, organize, and prioritize work.</li><li>Ability to commute to Phase-4, Bahria Town, Rawalpindi.</li></ul>Applicants must be willing to work in rotational shifts and must be able to commute to Bahria Town, Phase-4, RawalpindiJob Type: Full-timePay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Support Executive

Epicsoft Technologies

We&rsquo;re looking for a Customer Support Executive to join our growing team in Lahore Cantt. If you have strong communication skills and enjoy helping people, this is the perfect opportunity for you!Key ResponsibilitiesHandle customer inquiries via phone, chat, or emailProvide timely and accurate information to customersMaintain a positive, empathetic, and professional attitudeRecord and update customer interactions efficientlyRequirementsExcellent communication skills in EnglishAbility to work full-time (Monday&ndash;Saturday, 7:00 PM &ndash; 3:00 AM)Previous experience in customer support is a plus, but not requiredWhat We OfferFriendly and supportive work environmentOpportunity for career growthCompetitive salary packageJob Type: Full-timePay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

Buraqstore(Women's Clothing Brand)

We are urgently hiring for a proactive and customer-focused Customer Support Executive to join our team(Remote Job). The ideal candidate will be responsible for handling customer calls, confirming orders, tracking shipments, coordinating with courier partners, and performing accurate data entry. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.Key Responsibilities<ul><li>Attend inbound and outbound customer calls in a professional and courteous manner</li><li>Confirm customer orders and ensure all details are accurate</li><li>Check shipment tracking status and provide timely updates to customers</li><li>Coordinate with courier partners to ensure on-time delivery</li><li>Resolve customer inquiries and complaints efficiently</li><li>Maintain accurate records of customer interactions and transactions</li><li>Perform data entry tasks with high accuracy and attention to detail</li><li>Follow up with customers to ensure satisfaction and issue resolution</li></ul>Required Skills &amp; Qualifications<ul><li>High school diploma or equivalent (Bachelor&rsquo;s degree preferred)</li><li>Strong verbal and written communication skills</li><li>Good problem-solving and coordination abilities</li><li>Basic computer proficiency (MS Office, email, CRM systems)</li><li>Ability to multitask and manage time effectively</li><li>Attention to detail and accuracy in data entry</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs31,000.00 per monthApplication Question(s):<ul><li>Are you currently doing any job?</li></ul>If yes then can you join immediately or there would be any notice period?<ul><li>Are you currently studying?</li></ul>If yes then what are your class timings?Work Location: Remote

Dubizzle Labs

<div>
 
 Zameen.com is looking to hire a
 
 &lsquo;Customer Support Executive
 
 for its Bayut and Dubizzle Operations.
 
 
 
 
 
 
 
 
 
 
 Job Responsibilities:
 
 
 
 
 
 
 <ul>
 <li>
 Responsible for provisioning the packages upon receiving invoices for new &amp; existing accounts.
 </li>
 <li>
 Responsible for client account up gradation upon receiving invoices from different channels.
 </li>
 <li>
 Responsible for client account degradation upon expiration of client account.
 </li>
 <li>
 Responsible for handling other degradation requests from different channels (Ops, Customer Service, Listing Team).
 </li>
 <li>
 Responsible to setup XML feed Integration.
 </li>
 <li>
 Clients grievance handling by escalating all issues related to Bayut.com, reported by clients, A/C manager to manager operations.
 </li>
 <li>
 Live chat support to all related web users.
 </li>
 <li>
 Providing after sales &amp; support to all account managers.
 </li>
 </ul>
 
 
 
 
 
 
 Job Requirements:
 
 
 
 
 
 
 <ul>
 <li>
 Experience: 06 months - 1 Year (Email/Chat Support)
 </li>
 <li>
 Education: Must be a graduate
 </li>
 <li>
 Location: Gulberg, Lahore
 </li>
 <li>
 Shifts: Hybrid
 </li>
 <li>
 Gender: Both
 </li>
 <li>
 Position Level: Entry Level
 </li>
 <li>
 Should have very good command over spoken and special written English.
 </li>
 <li>
 Can communicate with Internal/external staff for their day-to-day queries &amp; their quick fix.
 </li>
 <li>
 Preferably a graduate with a minimum 0.5 year experience.
 </li>
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 Experience in Customer services role, preferably from a support/call center
 </li>
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 Strong communication and follow-up skills.
 </li>
 <li>
 Have a working knowledge of computer software like MS Word and Excel.
 </li>
 </ul>
 
 
</div>

CORBIT Systems Private Limited

Corbit Systems Private Limited is looking for a dedicated and enthusiastic Customer Sales Support Executive to join our team.Location: LahoreTimings: 9:00 AM to 5:30 PMMinimum Qualification: Graduation (Fresh candidates may also apply)Minimum Contract Period: 1 YearBenefits:<ul><li>Competitive Salary</li><li>Medical Allowance</li><li>Performance Allowance</li><li>Paid Off / Leave</li></ul>Job Description:<ul><li>&gt;Handle customer calls professionally and assist with pre-sales &amp; after-sales issues.</li><li>&gt;Prepare and distribute invoicing, correspondence, and coordinate dispatches.</li><li>&gt;Resolve customer queries related to billing, delivery, dispatch, and warranty claims.</li><li>&gt;Follow up with customers via phone and email regarding outstanding payments.</li><li>&gt;Maintain billing and payment documentation.</li><li>&gt;Ensure timely resolution of after-sales support issues.</li></ul>Important Dates:In-Person Interviews: 7th&ndash;15th April 2026How to Apply: Submit your CV at: hr@corbitsystems.comUAN: 042-111 002 007Job Types: Full-time, FresherPay: Rs33,000.00 - Rs45,000.00 per monthWork Location: In person

Top Line Resource Group (TLRG)

Location: DHA Phase 8, Lahore (On-site) Shift: Night Shift (US Hours) 05PM - 02AM PSTWe are seeking a proactive and well-spoken Customer Support Executive to manage front-line communication with international clients. The ideal candidate must have excellent English communication skills, experience in handling international clients, and the ability to coordinate effectively across departments.Key Responsibilities:<ul><li>Handle inbound calls, emails, and inquiries from US clients with professionalism and courtesy.</li><li>Provide front-desk/reception support tailored to US operations.</li><li>Perform case intake: register new cases accurately (case type, client details, SKU, estimated value, payments).</li><li>Maintain and update client records in CRM systems; verify/correct data for accuracy and confidentiality.</li><li>Assign cases to production team members, track progress, and ensure seamless workflow between intake and execution.</li><li>Schedule appointments, manage follow-ups, and coordinate with internal departments for timely service.</li><li>Monitor case values/payments, flag discrepancies, and assist with basic revenue/case tracking reports.</li><li>Generate daily/weekly summaries of active/completed cases and maintain audit-ready spreadsheets/logs.</li><li>Act as the primary internal point of contact for case queries and follow-ups</li></ul>What we're looking for:<ul><li>Strong proficiency in Microsoft Excel / Google Sheets (essential).</li><li>Exceptional attention to detail and data accuracy.</li><li>Excellent organizational &amp; multitasking skills in a fast-paced environment.</li><li>Solid english written and verbal communication.</li><li>Plus: Experience in operations, reception, data management, or case/CRM systems.</li></ul>Requirements:<ul><li>0&ndash;1 year of experience in customer support, receptionist, or client-facing role (US clients preferred).</li><li>Exceptional English communication skills (spoken &amp; written).</li><li>Basic understanding of CRM tools.</li><li>Strong coordination and organizational skills.</li><li>Ability to work in night shift (US hours).</li></ul>Education:<ul><li>O/A Levels or bachelors from a reputed university.</li></ul>Pay: Rs80,000.00 - Rs110,000.00 per monthExperience:<ul><li>customer support/receptionist: 1 year (Preferred)</li></ul>Work Location: In person

Geekinn Private Limited

What you will do: &middot; Manage and respond to Jira tickets promptly, ensuring all client inquiries and issues are addressed efficiently.&middot; Handle task responses with accuracy and attention to detail, meeting client requirements and deadlines.&middot; Provide real-time assistance to clients through WhatsApp groups, offering guidance, troubleshooting, and support.&middot; Answer incoming client calls, effectively addressing queries, troubleshooting issues, and providing solutions.&middot; Make outgoing calls for follow-ups, updates, and resolution of outstanding client issues or tasks.&middot; Participate in client meetings to discuss project progress, address concerns, and gather feedback.&middot; Respond to client emails, offering timely and professional support and information.Collaborate with the implementation team to ensure a smooth transition from implementation to support, understanding client-specific setups and requirements.What we are looking for: * Bachelor&rsquo;s in Business Administration, Networking, or related field (preferred) * 1 &ndash; 3 years of experience of customer support (BPO preferred) * Strong communication and organizational skills * Good time management and attention to detail * Familiarity with Jira or similar tools (plus) * Patient, empathetic, and client-focused attitudeRegular Working Hours: Monday to Friday (09:30 AM &ndash; 06:30 PM) (Alternative Saturday) (Rotational shift: 01:00 PM -10:00 PM as per requirement)Apply via email: careers@resourceinn.com &mdash; mention subject line &ldquo;Customer Support executive&rdquo;Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

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Customer Support Executive

Customer Support Executive

Customer Support Executive

Customer Support Executive

Customer Support Executive

Customer Support Executive

Customer Support Executive