customer support executive

Closet Stores Pvt. Ltd. (Rental Botique)

We are looking for Customer Support Executive to join our Boutique. Past experience in customer service is needed.Key Responsibilities:1)Answer customer queries and resolve issues through incoming phone calls.2)Engage with potential customers, answer their questions, and provide product information to drive sales and book orders.3)Maintain detailed records of customer interactions, inquiries, and resolutions for future reference.4)Stay updated on product features, specifications, and pricing to effectively assist customers.5)Handle customer inquiries promptly and efficiently, ensuring a high level of customer satisfaction.Salary Package: 30kDays &amp; Time: Monday to Saturday 12pm to 9pm.Qualifications:<ul><li>Minimum 1 year experience in Customer Services.</li><li>Must know about MS Office and Excel. Laptop handling.</li></ul>Job Type: Full-timePay: Rs25,000.00 - Rs30,000.00 per monthWork Location: In person

Customer Support Executive

Book water pvt Ltd

Job Title: Customer Support ExecutiveLocation: Annasalai Mountroad.Salary: &#8377;12,000 &ndash; &#8377;15,000 per monthShift Timings: Day Shifts Only (Rotational) &ndash; No Night ShiftsRole OverviewWe are looking for enthusiastic and customer-focused individuals to join our Customer Support Team. The role involves handling inbound and outbound calls and responding to customer chats related to delivery and service of our 20L bubble top cans and premium glass bottles.Key Responsibilities<ul><li>Handle incoming and outgoing customer calls in a professional and courteous manner.</li><li>Respond promptly to customer queries via phone and chat.</li><li>Resolve delivery-related issues and provide accurate product/service information.</li><li>Coordinate with sales, logistics, and finance teams to ensure smooth resolution of customer concerns.</li><li>Maintain records of customer interactions and update the system with accurate details.</li><li>Ensure high levels of customer satisfaction by providing timely and effective support.</li></ul>Requirements<ul><li>0&ndash;2 years of experience in customer support (freshers with good communication skills may also apply).</li><li>Strong verbal and written communication skills in English and local language.</li><li>Basic computer knowledge and ability to handle chat/call support software.</li><li>Positive attitude, patience, and ability to handle customer queries effectively.</li><li>Flexible to work in shift basis (no night shifts).</li></ul>What We Offer<ul><li>Salary: &#8377;12,000 &ndash; &#8377;15,000 per month.</li><li>Performance-based incentives.</li><li>Day-shift working environment with supportive team culture.</li><li>Opportunity to learn and grow within the company.</li></ul>Job Types: Full-time, FresherPay: &#8377;12,834.95 - &#8377;15,313.00 per monthWork Location: In person

Nexus pro services

Job Overview: Title : Customer Support Executive Salary : 3LPA to 4.2LPA Location : VKI , Jaipur Experience Required : 1 to 3 yearsWe are seeking a dedicated and empathetic Customer Support Representative to join our team. In this role, you will be responsible for providing excellent customer service and ensuring customer satisfaction by addressing and resolving inquiries and issues. The ideal candidate has strong communication skills, a passion for helping others, and the ability to work efficiently in a fast-paced environment.Key Responsibilities: Deliver a Customer-First Experience: &bull;Treat every customer interaction as a priority. Ensure quick, professional, and courteous responses that reflect Karban&rsquo;s values of innovation, reliability, and care. Multi-Channel Customer Support: &bull;Manage and respond to customer queries across WhatsApp, phone calls, emails, SMS, and chat. Maintain consistency and quality of support across all platforms. Issue Understanding &amp; Resolution: &bull;Understand both technical and non-technical issues, provide accurate solutions, and troubleshoot proactively to reduce downtime for customers.CRM Data Management:&bull;Log all support interactions in the CRM system with 100% accuracy. Keep records updated with current status, follow-ups, escalations, and resolutions.Own Every Case:&bull;Take end-to-end ownership of support tickets. Ensure timely closure, internal coordination, and customer feedback loop completion.Coordinating With Service Agencies:&bull;Communicate with external service engineers, partners, and technicians to ensure timely onsite visits, installations, or repairs. Track job completion status.Documentation &amp; Paperwork:&bull;Handle service reports, installation forms, and warranty documentation professionally and accurately. Ensure all paperwork is collected and filed digitally.Customer Follow-Ups &amp; Satisfaction:&bull;Conduct follow-ups to ensure issue resolution, track satisfaction levels, and implement learnings from feedback received.Maintain Service SLAs:&bull;Track ticket timelines and ensure all support cases are resolved within the defined turnaround time. Escalate proactively in case of delays.Internal Team Collaboration:&bull;Coordinate with product, logistics, sales, and R&amp;D teams to communicate customer issues and gather updates or solutions.Knowledge Sharing &amp; Learning:&bull;Continuously update internal knowledge bases (FAQs, troubleshooting guides) and actively participate in learning sessions.Excel &amp; Data Reporting:&bull;Use Excel to analyze support data, generate weekly and monthly reports, identify recurring issues, and assist in process improvements.Support Customer Onboarding:&bull;Help new users understand product features, installation procedures, maintenance tips, and general product use.Track and Report Trends:&bull;Identify patterns in customer complaints and report them for product or process improvement.Proactive Communication:&bull;Send alerts or updates to customers regarding deliveries, installations, filter replacements, and AMC renewals via WhatsApp or email.Uphold Karban&rsquo;s Service Promise:&bull;Represent the Karban brand with professionalism, empathy, and a solutions-oriented mindset at every customer touch point.Requirements:&bull;High school diploma or equivalent; bachelor's degree preferred.&bull;Proven customer support experience or experience as a client service representative.&bull;Strong phone contact handling skills and active listening.&bull;Familiarity with CRM systems and practices.&bull;Excellent communication and presentation skills.&bull;Ability to multi-task, prioritise, and manage time effectively.&bull;Customer-focused and ability to adapt/respond to different types of characters.&bull;Proficiency in English.Working Conditions:Full-time position with standard working hours i.e. 9 AM - 6 PM, Monday to Saturday.What we offer:&bull;Competitive salary &amp; benefits.&bull;Professional growth opportunities.&bull;Inclusive &amp; collaborative culture.&bull;Sick, casual and privilege leaves.Job Types: Full-time, PermanentPay: &#8377;300,000.00 - &#8377;420,000.00 per yearBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Application Question(s):<ul><li>What's your current and expected CTC?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

E-Tech Services Pvt Ltd

As an Inside Sales Executive, the candidate will support the MR&#8239;Reporting sales team in driving growth by generating and qualifying leads, coordinating demos, and maintaining our CRM.He/She will gain hands&#8209;on experience in B2B SaaS sales processes, hone communication skills, and learn how to build trusting relationships with senior stakeholders in the pharma industry.Key Responsibilities<ul><li>Lead Generation &amp; Prospecting:</li></ul>Research and identify potential pharmaceutical/ healthcare companies and decision&#8209;makers (e.g., Sales Managers, Field Operations Heads).Use LinkedIn Sales Navigator, company websites, and industry directories to build lists of qualified prospects.<ul><li>Outbound Outreach:</li></ul>Draft and send personalized emails, LinkedIn messages, and make follow&#8209;up calls to introduce MR&#8239;Reporting.Track responses and schedule discovery calls for the sales team.<ul><li>Demo Coordination:</li></ul>Liaise with prospects to schedule product demo sessions; ensure smooth logistics (calendar invites, meeting links).Prepare basic demo decks and briefs tailored to client profiles.<ul><li>CRM Management:</li></ul>Maintain and update lead and opportunity records in our CRM (e.g., HubSpot, Zoho).Log all outreach activities, call notes, and next&#8209;step actions.<ul><li>Sales Collateral Support:</li></ul>Assist in creating and updating sales materials&mdash;brochures, case studies, e-mail templates.<ul><li>Market Feedback:</li></ul>Gather competitive intelligence and customer pain points from outreach conversations.Share insights in weekly sales&#8209;team huddles to refine messaging.What We&rsquo;re Looking For<ul><li>Education:</li></ul>Graduated with a Bachelor&rsquo;s/Master&rsquo;s in Business, Marketing, Life Sciences, or related field.<ul><li>Skills &amp; Attributes:</li></ul>Strong written and verbal communication; comfortable cold&#8209;calling.Curious, proactive, with a &ldquo;hunter&rdquo; mindset.Ability to quickly learn technical concepts and translate them into business value.Detail&#8209;oriented, organized, and able to manage multiple tasks.<ul><li>Technical Familiarity:</li></ul>Comfortable using CRM systems and basic MS Office (Excel, PowerPoint).Prior exposure to SaaS or sales tools (Salesforce, HubSpot) is a plus.<ul><li>Attitude:</li></ul>Eager to learn, coachable, and thrives in a fast&#8209;paced startup environment.Team player with a positive, can&#8209;do spirit.Job Type: Full-timePay: &#8377;10,000.00 - &#8377;20,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>total work: 1 year (Preferred)</li><li>Customer service: 1 year (Preferred)</li></ul>Language:<ul><li>Hindi (Preferred)</li><li>English (Preferred)</li></ul>Work Location: In person

tastebuds grill restaurant

<ul><li>Deliver outstanding customer service via phone, email, WhatsApp, in-app chat, and ticketing tools.</li><li>Manage and resolve customer queries efficiently using ticketing tools (e.g., Zendesk, Freshdesk).</li><li>Process orders, coordinate with the logistics team, and ensure timely pick-up and delivery.</li><li>Collect and analyze customer feedback to drive service improvements.</li><li>Maintain detailed and accurate customer records in our CRM system.</li></ul>Qualifications &amp; Skills<ul><li>Must be fluent in English (both written and spoken); additional languages are a plus.</li><li>Experience with ticketing tools (e.g., Zendesk, Freshdesk) </li><li>Preference for candidates with previous experience in the laundry industry.</li><li>Immediate joiners preferred</li><li>1-2 years of experience in customer support.</li><li>Excellent communication and problem-solving skills.</li><li>Creative mindset with strong attention to detail.</li><li>Ability to multitask and thrive in a fast-paced environment.</li></ul>Job Type: Full-timePay: AED2,000.00 - AED2,500.00 per month

tebas 

About the jobCompany Description:TeBAS Incorporated has been providing smart tourist software solutions since 1993. Managers at TeBAS have many years of successful experience in the quality software sector, that shaped the delivered solutions that TeBAS created.Job Descriptions:Marketing Administrators communicate with a diverse range of individuals daily. This could include employees, management, vendors, media, and clients. Their communication styles will differ, but Marketing Administrators are generally responsible for providing information and promoting a positive public image.Rules Marketing and admin executive:&middot; Assist Current clients with software faults/bugs remote troubleshooting or support chatting (chatting help).&middot; Received (faults/bugs/error &ndash; Requests) from Current clients and manage it.&middot; Record clients requests and Visit Report in Internal Software (CRS).&middot; Define visit planning with technical support Manager.&middot; Follow up and update Current Clients Data.&middot; Follow up and close the requests after approval from current clients and record any feedback.&middot; Update Release Note and send emails and SMS to Current clients.&middot; Follow-up Current Clients satisfaction at the level of technical support.&middot; To maintain and enhance the company image by acting all time professionally.&middot; Inform clients of what is the new software development service Attached Clients Support Report monthly.&middot; add a new method to increase or add a new audience at a Corporate social media&middot; Create fresh commercials to raise awareness of our services and products.&middot; follow up all your social media sites and upload a create posts have a messages and photos to catch up the clients.Create and write innovative, engaging content for social media platforms (posts &ndash; visuals &ndash; new ideas).. Manage and grow social media pages to increase engagement and reach the target audience.&middot; Manage the marketing plan with sales manager and negotiate it to achievement the goals of sales department.&middot; Download backup from FTP to hard disk&middot; Send SMS to clients about maintenance monthly from TeBASQualifications:&middot; Good verbal and written English.&middot; Fresh graduated. Only Female&middot; Bachelor&rsquo;s degree in business, information system or another related field.&middot; Tourism background is a plus&middot; Good communication skills.&middot; Highly self-motivated, career orientated team players with an energetic and enthusiastic approach to their work.&middot; Very Good in analyzing data. Creativity &amp; Innovation: Able to create unique and engaging content that captures attention on social media.&middot; Familiar with Microsoft Application (Excel, word, PowerPoint)&middot; Cool-tempered and able to handle rejectionWorking Conditions:&middot; Working hours from 9:00 am to 5:00 pm&middot; Two days working off (Friday&amp; Saturday)Other Benefits:&middot; Mobile line.&middot; Social InsuranceIf you are interested Send your C.V to jobs@e-tebas.comJob Type: Full-timePay: E&pound;6.00 - E&pound;7.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Language:<ul><li>english (Preferred)</li></ul>

Nutriride

Job Title: Customer Support Executive Location: Meerut (on-site) Company: Nutriride Type: Full-Time Experience: 0&ndash;2 yearsAbout NutrirideNutriride is a trusted online platform for genuine and high-quality health supplements, catering to fitness enthusiasts and bodybuilders across India. We offer a wide range of products from top global and Indian brands, with a strong focus on customer satisfaction and product authenticity.Job OverviewWe are seeking a proactive and empathetic Customer Support Executive to join our team. You will be the first point of contact for our customers, ensuring their queries and concerns are addressed promptly and professionally. Your role will be crucial in maintaining high levels of customer satisfaction and loyalty.Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, chat, and social media.</li><li>Assist customers with order placements, tracking, returns, and refunds.</li><li>Resolve complaints efficiently and escalate issues when necessary.</li><li>Maintain records of customer interactions and update databases.</li><li>Coordinate with logistics, warehouse, and sales teams to resolve order-related issues.</li><li>Collect and relay customer feedback to improve products and services.</li><li>Help customers choose the right supplements based on their needs (training provided).</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in any field.</li><li>0&ndash;2 years of experience in customer service or support (preferably e-commerce or health industry).</li><li>Strong communication skills in English and Hindi (other regional languages are a plus).</li><li>Good problem-solving ability and patience.</li></ul>Preferred Qualities<ul><li>Passion for fitness, health, or nutrition.</li><li>Previous experience in health/wellness product support is a plus.</li><li>Ability to work in a fast-paced environment.</li></ul>What We Offer<ul><li>Competitive salary + incentives.</li><li>Career growth opportunities in a rapidly growing company.</li><li>A supportive, fitness-focused work culture.</li></ul>To Apply: Send your resume to info@nutriride.com with the subject &ldquo;Customer Support Executive Application &ndash; [Your Name]&rdquo;Job Type: Full-timePay: &#8377;15,000.00 - &#8377;20,000.00 per monthWork Location: In person

Customer Support Executive (CSE)

Search 10000+ Customer support executive jobs near you this September. New roles added regularly across leading industries. Apply today.

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Customer Support Executive

Customer Support Executive

Customer Support Executive

Customer Support Executive

Customer Support Executive

Customer Support Executive

Customer Support Executive (CSE)