customer support intern

INDIAN COUNSELLING SERVICES

Roles &amp; Responsibilities:* Assist the customer support team in handling incoming queries through calls, emails, and WhatsApp.* Provide accurate information to students and parents regarding counselling services, courses, and admission processes.* Maintain and update student data and enquiry logs in the system.* Support the senior team during counselling sessions and webinars.* Follow up with leads and ensure timely communication.* Learn and adhere to company policies, processes, and customer service standards.* Participate in training sessions to enhance communication and counselling skills.Educational Background:* Pursuing or completed Bachelor&rsquo;s degree in any field (preferably in Arts, Commerce, Psychology, Education, or Management).* Candidates from BBA, BA, B.Com, or similar backgrounds are preferred.* Must have basic computer knowledge (MS Office, Google Sheets, Email handling).Experience Details:* Fresher or minimum 6 months internship/experience in customer support, telecalling, or counselling domain.* Strong communication skills in English and Hindi are mandatory.* Should be confident, polite, and professional while interacting with clients.Job Types: Full-time, Fresher, InternshipWork Location: In person

Sales Customer Support -Intern

EWDTech

Job Description:We are looking for a Customer Service Representative Intern to join our team and provide excellent support to our customers. The intern will be responsible for assisting in communication with clients, handling inquiries, and ensuring customer satisfaction through professional interaction.Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, or chat in a timely and professional manner.</li><li>Assist in maintaining customer records and updating CRM systems.</li><li>Follow up with clients to ensure their issues are resolved.</li><li>Support the CSR team in daily operations and reporting.</li><li>Handle feedback, complaints, and suggestions courteously.</li><li>Collaborate with other departments to improve customer experience.</li><li>Learn and apply company policies and communication protocols.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in progress or recently completed (Business, Marketing, or related field preferred).</li><li>Strong communication and interpersonal skills.</li><li>Ability to multitask and stay organized.</li><li>Basic computer and typing skills.</li><li>Positive attitude, professionalism, and eagerness to learn.</li><li>Previous experience in customer service (if any) will be a plus.</li></ul>Learning Outcomes:<ul><li>Hands-on experience in professional customer service operations.</li><li>Practical knowledge of CRM systems and communication tools.</li><li>Improved problem-solving and conflict-handling skills.</li><li>Exposure to real-world business communication and teamwork.</li></ul>Working Hours: e.g., 9:00 AM &ndash; 6:00 PM, Monday to SaturdayInternship Certificate: Provided upon successful completionJob Types: Internship, FresherWork Location: In person

Customer Service Representative Internship ( CSR Intern )

The Bran Pac

About the RoleWe are seeking a proactive and empathetic Customer Service Intern to join our team. This role is ideal for individuals eager to learn how to communicate with clients, resolve queries, and contribute to a positive customer experience. You will gain hands-on exposure to customer support operations, CRM tools, and service protocols.Key Responsibilities<ul><li>Assist in handling customer inquiries via email, phone, chat, or social media.</li><li>Provide accurate information regarding products, services, and company policies.</li><li>Log and track customer interactions using internal tools or CRM systems.</li><li>Support in following up on pending queries and ensuring timely resolution.</li><li>Collaborate with the support team to improve customer satisfaction.</li><li>Escalate complex issues to senior team members when needed.</li><li>Assist in preparing FAQs, support documentation, and feedback reports.</li><li>Collect customer feedback and share insights with relevant teams.</li></ul>Requirements<ul><li>Currently pursuing or recently completed a degree/diploma in Business, Communications, Marketing, or related field.</li><li>Strong verbal and written communication skills.</li><li>Good listening skills and a customer-first attitude.</li><li>Basic problem-solving skills and willingness to learn.</li><li>Familiarity with MS Office or Google Workspace; knowledge of CRM is a plus.</li><li>Ability to remain calm under pressure and handle multiple tasks.</li></ul>Skills You Will Learn<ul><li>Professional customer communication</li><li>Conflict resolution &amp; complaint handling</li><li>CRM &amp; Helpdesk software usage</li><li>Team collaboration and client relationship management</li><li>Service etiquette and process documentation</li></ul>Perks &amp; Benefits<ul><li>Internship certificate upon completion</li><li>Mentorship and training sessions</li><li>Exposure to customer service tools and processes</li><li>Opportunity for full-time placement based on performance</li></ul>Job Type: Internship Contract length: 3 monthsWork Location: In person

Customer Service Intern

Ivalua

<div>Created in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.

COMPANY OVERVIEW

At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration.

We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities.

Learn more at www.ivalua.com. Follow us on LinkedIn

THE OPPORTUNITY

CONTEXT:

You will be part of the RUN Team which operates internationally across EMEA, AMER, and APAC, and is composed of fifty experts in Pune, leveraging IVALUA procurement solutions for our customers post go-live. The team is still growing in order to guarantee the satisfaction of a growing number of customers.

ROLE:

Here at Ivalua, we are currently looking for a RUN Intern. You will be reporting to the RUN Manager of the technical customer support team and you will be responsible for managing the customer relationship on the maintenance of the applications in operational and technical terms. You will own enhancements, Upgrades and Application Performance Tuning Activates. You will be trained and certified on our Buyer application (SaaS Source-to-Pay software package).

WHAT YOU WILL DO WITH US

Management of customer relations on the application
<ul>
<li>Manage the customer relationship. Gather business requirements and analyze the impact on the implemented solution.</li>
<li>Advise Customers on procurement leading practices and configuration management.</li>
<li>Use Ivalua Buyer technical framework (C# .NET &amp; SQL) to configure and customize Ivalua Buyer solution to meet specific business requirements</li>
<li>Reverse engineering and debugging to solve project issues throughout all phases of the implementation cycle</li>
<li>Develop advanced configuration knowledge and show strong technical creativity skills to leverage configuration features in order to limit custom code</li>
<li>Interact with R&amp;D team for product features</li>
<li>Manage deliveries and solve technical operational issues</li>
<li>Contribute to peer code review</li>
</ul>
YOUR PROFILE

If you have the below experience and strengths this role could be for you:

Skills and Experience:
<ul>
<li>Maximum 1 year of experience in software development, primarily in C#, .NET and SQL Server</li>
<li>Ability to understand complex functional and technical environments and communicate technical concepts to non-technical people</li>
<li>Comfortable looking for configuration solutions versus new coding and development on call requirements</li>
<li>You will go through Ivalua's certification process to learn the Product.</li>
<li>BE/BTech or Masters degree in Computer Engineering, Computer science, or a closely related field or foreign equivalent. Procurement domain will be an added advantage</li>
</ul>
Soft Skills :
<ul>
<li>Excellent written and verbal communication skills and at ease in a multicultural environment</li>
<li>Manage client relationships, self-driven, results oriented, and exceptional communication skills</li>
</ul>
WHAT HAPPENS NEXT

If your application fits this specific position's needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals &ndash; apply today!

Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you!

Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role.

Interviews will be conducted virtually via video or on-site with face-to-face meetings.

LIFE AT IVALUA
<ul>
<li>Hybrid working model (3 days in the office per week)</li>
<li>We're a team dedicated to pushing the boundaries of product innovation and technology,</li>
<li>Sustainable Growth, Privately Held</li>
<li>A stable and cash-flow positive Company since 10 years</li>
<li>Snacks and weekly lunches in the office</li>
<li>Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity</li>
<li>Unlock and unleash your full professional potential with our exceptional training and career development program</li>
<li>Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued</li>
<li>Regular social events, competitive outings, team running events, and musical activities</li>
<li>Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua) :</li></ul> 


Powered by People - Powered by You!

United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans - Ivalua Linkedin

Experience Life At Ivalua - check out our captivating video!

Gain insight into our unique company culture and get a glimpse of what it's like to work with us.<div> 
<div>
</div></div><div></div><div><div>#LI-JS1</div>
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RUN Intern

Clicky Technologies

Job Title : Supply Chain Intern InternLocation: Chennai, AdyarStipend: 8000/MonthAbout the RoleWe are looking for a motivated and detail-oriented intern to support our procurement operations and customer handling activities. This role will provide exposure to vendor sourcing, purchase management, and direct customer interaction. The intern will work closely with the procurement team and sales/customer service team to ensure smooth business operations.Key ResponsibilitiesProcurementAssist in sourcing and evaluating suppliers/vendors.Collect quotations and prepare price comparison sheets.Support purchase order creation and follow-up for timely deliveries.Maintain vendor database and procurement records.Coordinate with logistics partners for delivery and shipment tracking.Customer HandlingRespond to customer inquiries via phone, email, and chat.Share quotations, order confirmations, and delivery updates with clients.Assist in resolving customer complaints and escalate issues where required.Build and maintain strong customer relationships.Gather customer feedback and share insights with the team.RequirementsPursuing or recently completed Bachelor&rsquo;s degree (BBA, B. COM, Diploma).Strong communication and interpersonal skills.Basic knowledge of procurement or supply chain concepts preferred.Proficiency in MS Office (Excel, Word, PowerPoint).Ability to multitask and work in a fast-paced environment.Detail-oriented with good organizational skills.Learning OpportunitiesHands-on experience in procurement &amp; vendor management.Exposure to customer relationship management.Opportunity to understand business operations end-to-end.Clicky TechnologiesAddress :No 93/206 canal Bank Road,Indra nagar Adyar Chennai- 600020Please share your resume to contact@clickytechnologies.comJob Types: Full-time, PermanentPay: &#8377;8,000.00 - &#8377;10,000.00 per monthWork Location: In person

Supply Chain Intern

US PACKAGING INC.

Job Title: Customer Sales Representative - InternLocation: On-site Gulberg II LahoreJob Overview:The Customer Sales Representative Intern at US Packaging will support the sales team in engaging with customers, managing inquiries, and promoting packaging products and services. This internship provides practical experience in sales operations, customer communication, and market research, preparing interns for a successful career in sales and business development.Key Responsibilities:<ul><li>Assist in handling customer inquiries through calls, emails, and online platforms.</li><li>Support the sales team in preparing quotations, proposals, and order documentation.</li><li>Maintain accurate customer data and sales records in the company&rsquo;s CRM system.</li><li>Conduct basic market research to identify potential clients and sales opportunities.</li><li>Learn and explain product features, pricing, and benefits to customers.</li><li>Follow up with clients to ensure satisfaction and address any post-sale concerns.</li><li>Collaborate with internal teams (marketing, logistics, and operations) to ensure smooth order fulfillment.</li></ul>Qualifications &amp; Skills:<ul><li>Proficiency in English is necessary to effectively communicate with our UK and US-based customers.</li><li>Strong communication and interpersonal skills.</li><li>Interest in learning about B2B sales and customer relationship management.</li><li>Basic understanding of MS Office (Word, Excel, PowerPoint) and familiarity with CRM tools is a plus.</li><li>Highly motivated, organized, and eager to learn in a fast-paced environment.</li><li>Ability to work collaboratively within a team and take initiative when needed.</li></ul>Job Type: Full-timeBase Pay: Rs40,000.00 - Rs60,000.00 per monthAbility to commute/relocate:<ul><li>Lahore Gulberg Colony: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Location:<ul><li>Lahore Gulberg Colony (Preferred)</li></ul>Work Location: In person

Customer Sales Representative

Ayvens

<div>At Ayvens, progress starts with you.
Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.
Nitelikler
<ul><li>&Uuml;niversitelerin &#304;&#351;letme, &#304;ktisat b&ouml;l&uuml;mlerinde 3. veya 4. s&#305;n&#305;f &ouml;&#287;rencisi
</li><li>Haftan&#305;n 2 - 3 g&uuml;n&uuml; staja devam edebilecek
</li><li>Tak&#305;m &ccedil;al&#305;&#351;mas&#305;
</li><li>MS Office kullan&#305;m&#305;
</li><li>Yaz&#305;l&#305; ve s&ouml;zl&uuml; ileti&#351;imi g&uuml;&ccedil;l&uuml;
</li></ul>&#304;&#351; Tan&#305;m&#305;
<ul><li>Dijital sat&#305;&#351; birimine gelen kiralama taleplerini ve sorular&#305;n&#305; yan&#305;tlamak, sipari&#351; olu&#351;turulmas&#305;na yard&#305;mc&#305; olmak.
</li><li>Online sipari&#351; ve m&uuml;&#351;teri adaylar&#305;n&#305; takip edip, destek g&ouml;revlerini yerine getirmek.
</li><li>Tam m&uuml;&#351;teri deneyimi sunmak i&ccedil;in ara&ccedil; se&ccedil;iminden teslimata kadar dijital bir operasyonel ara&ccedil; kiralama deneyimi sunmak
</li></ul>Why Ayvens?
With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.
At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We&rsquo;re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we&rsquo;re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.
Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.
<ul><li>ALD Automotive | LeasePlan are rebranding to Ayvens across all 42 countries by 2025.</li></ul></div>

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