customer support

Braxtone Group

<figure class="table"><table><tbody><tr><td>&nbsp;<ol><li>BRIEF DESCRIPTIONOF JOB FUNCTION</li></ol>&nbsp;The&nbsp;Call&nbsp;Centre&nbsp;Agent&nbsp;is&nbsp;responsible for&nbsp;incoming&nbsp;and&nbsp;outgoing&nbsp;calls.&nbsp;The&nbsp;role&nbsp;involves&nbsp;sales&nbsp;and customer service.This&nbsp;role&nbsp;requires&nbsp;an&nbsp;individual&nbsp;who&nbsp;is&nbsp;self-motivatedwith&nbsp;high&nbsp;levelsof&nbsp;energy&nbsp;and&nbsp;drive.&nbsp;The&nbsp;CallCentre&nbsp;Agent&nbsp;must&nbsp;have&nbsp;strong&nbsp;communication&nbsp;skills&nbsp;with&nbsp;the&nbsp;ability&nbsp;to&nbsp;maintain&nbsp;good&nbsp;rapport&nbsp;on the phone.&nbsp;<ol><li>DUTIES ACTUALLY PERFORMED BY&nbsp;THIS&nbsp;POSITION:</li></ol>&nbsp;<ol><li>Answer all calls&nbsp;within 2 rings</li><li>&nbsp;Cordial and positive tone of&nbsp;voice in all&nbsp;calls</li><li>Focus on needs of&nbsp;the customer and provide for their&nbsp;queries and requests</li><li>Sell, up-sell and cross-sell different products and services&nbsp;to the customer</li><li>Ensure the next&nbsp;steps and requirements are aligned&nbsp;and clarified&nbsp;with the customer before the end of&nbsp;the call</li><li>Data entry</li><li>Filing&nbsp;and documentation&nbsp;management</li><li>Updating&nbsp;information and ensuring&nbsp;accuracy&nbsp;of&nbsp;data records</li></ol>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</td></tr><tr><td><ol><li>ESSENTIAL QUALIFICATION&nbsp;REQUIRED&nbsp;(EDUCATION/&nbsp;EXPERIENCE/ SKILLS)</li></ol>&nbsp;<ol><li>Minimum of&nbsp;high school certification</li><li>Diploma and some form&nbsp;of&nbsp;work experience is&nbsp;preferred</li><li>Strong communication skills</li><li>Good&nbsp;selling&nbsp;skills</li><li>Positive energy&nbsp;and&nbsp;teamwork ethos</li><li>Excellent written and oral communication skills.</li><li>Strong English language</li><li>Good&nbsp;understanding&nbsp;of&nbsp;the services</li><li>Be highly&nbsp;computer literate, particularly in Microsoft Office Products.</li></ol>&nbsp;&nbsp;<ol><li>Targets</li></ol>&nbsp;Key&nbsp;performance indicators&nbsp;and&nbsp;targets&nbsp;to&nbsp;be agreed.&nbsp;&nbsp;<ol><li>Commission&nbsp;or&nbsp;incentives</li></ol>Commissions or incentives&nbsp;to be agreed. Important notes:<ul><li>Commission is&nbsp;only&nbsp;payable if&nbsp;all KPI&nbsp;targets are achieved.</li></ul>&nbsp;<ol><li>Typical Working Conditions</li></ol>&nbsp;Normal Working&nbsp;Hours40 hours&nbsp;a&nbsp;weekWorking&nbsp;Timing is rotating&nbsp;shift.Work may&nbsp;require occasional weekend and/or evening work&nbsp;&nbsp;&nbsp;&nbsp;</td></tr></tbody></table></figure>

Customer Services Agent

LINKED HR FOR HUMAN RESOURCES CONSULTANCIES CO. L.L.C

We are seeking an experienced Service Sales Manager with a strong background in the elevator and escalator industry. The ideal candidate has a proven track record in service sales, customer relationship management, and portfolio growth within an elevator company. This role requires deep industry knowledge, strong commercial acumen, and the ability to drive market expansion through proactive business development and exceptional customer service.For over 150 years, Schindler has helped shape the world&rsquo;s cities &mdash; elevating buildings, people, and possibilities. Our success is built on people, passion, and innovation. If you&rsquo;re ready to Elevate Dubai and contribute to a global industry leader, we&rsquo;d love to meet you.As an Service Sales Manager, you will be responsible for sustaining and increasing market share and profitability in line with Schindler&rsquo;s strategy. You will drive strong portfolio growth in both units and value while building long‑term customer relationships.Key ResponsibilitiesActively hunt for 3rd‑party (non‑Schindler) units and develop new customer relationships in Abu DhabiEnsure customer satisfaction and support complaint resolution in collaboration with internal teamsDocument and maintain accurate customer and contact informationManage leads, opportunities, orders, and contracts to achieve sales budgets and pricing targetsProactively generate new business opportunities beyond the existing customer baseIdentify customer needs and match them with Schindler&rsquo;s solutionsMaintain complete and updated information on opportunities, tasks, and visits in the CRM systemWhat We&rsquo;re Looking ForEntrepreneurial mindset with the ability to view situations from multiple perspectivesStrong team player who can motivate, inspire, and align others toward shared goalsQualificationsBachelor&rsquo;s degree in Engineering; a Management degree is an added advantage4&ndash;8 years of experience in SalesExcellent interpersonal and communication skillsProficiency in MS Office; knowledge of SAP and SharePoint is an assetJob Type: Full-timePay: AED20,000.00 - AED24,000.00 per month

Service Sales Manager

Rushabh Sealink Logestic Pvt Ltd

Role SummaryWe are looking for a proactive and organized Indoor Sales Executive to support business development through client coordination, follow-ups, and sales support related to freight forwarding and logistics services.&nbsp;Key Responsibilities<ul><li>Handle client inquiries, follow-ups, and coordination via calls and emails.</li><li>Support outdoor sales by managing quotations, proposals, and documentation.</li><li>Identify potential business opportunities from leads and existing customers.</li><li>Coordinate with operations teams to ensure timely and smooth shipment execution.</li><li>Maintain customer records, sales data, and MIS reports.</li><li>Strengthen relationships with existing customers to ensure repeat business.</li><li>Support marketing and sales initiatives to achieve overall business targets. &nbsp;</li></ul>Requirements &amp; Skills<ul><li>Minimum 1–2 years of experience in pure freight forwarding (UAE experience is mandatory).</li><li>Exposure to handling genuine Export / Import Sea Freight customers is required.</li><li>Excellent verbal and written communication skills.</li><li>Pleasing personality with strong coordination and customer-handling skills.</li><li>Working knowledge of freight forwarding, shipping, logistics, and supply chain processes.</li><li>Detail-oriented, organized, and capable of managing multiple tasks efficiently.</li></ul>

Indoor Sales Executive

We are seeking a Key Account Manager in Dubai, UAE, with proven experience in the elevator and escalator industry.Work With PurposeAt Schindler, your work helps improve the quality of life for over one billion people every day by ensuring our elevators and escalators operate safely and reliably. For more than 150 years, we have been City makers&mdash;elevating buildings, communities, and the people who live and work in them. Our success is built on people, passion, and innovation.About the RoleThe Key Account Manager is responsible for managing the full sales cycle of Large Projects, from initial offer to final handover. You will collaborate closely with the Large Projects Centre and Installation Team, develop and maintain strong customer relationships, negotiate New Installation (NI) contracts, and ensure all commercial and documentation processes comply with company policies. You will also support industry professionals&mdash;architects, consultants, developers&mdash;by promoting Schindler&rsquo;s solutions and capabilities.ResponsibilitiesManage the complete process from offer stage to final handover, ensuring sales targets are metDrive customer acquisition, retention, and long‑term loyaltyExecute sales activities in alignment with business plans and internal proceduresLead initial customer engagements, negotiate NI contracts, and oversee documentation progressResolve customer issues promptly and maintain high levels of satisfactionBuild strong relationships with architects, builders, consultants, and developers to secure future NI opportunitiesManage collection activities in accordance with NI contract termsWhat Makes You a Great FitEntrepreneurial mindset with the ability to explore solutions from multiple perspectivesStrong team player who can motivate and align others toward shared goalsHardworking, resilient, and results‑drivenExcellent planning, prioritization, and time‑management skillsCommitment to continuous learning and self‑developmentQualificationsBachelor&rsquo;s degree in Engineering5&ndash;8 years of experience in a similar role (preferably in technical or construction‑related industries)Excellent interpersonal and communication skillsProficiency in MS Office; SAP and SharePoint experience is an advantageJob Type: Full-timePay: From AED25,000.00 per month

Key Account Manager – New Installations (Dubai, UAE)

Union Properties

<h2>About Union Properties</h2>Union Properties is a leading UAE real estate developer with over 30 years of experience delivering iconic developments such as Motor City, Uptown Mirdif, and Dubai Autodrome. Through our subsidiaries — ServeU, The Fitout, EDACOM, and GMAMCO — we continue to support Dubai’s 2030 Smart City Vision and deliver exceptional value across the property sector. Learn more at <a href="http://www.up.ae">www.up.ae</a>&nbsp;<h3>Role Summary</h3>The Property Consultant is responsible for driving sales and leasing activities, advising clients on residential properties, and achieving targeted sales results while maintaining strong client relationships and market awareness.&nbsp;<h3>Key Responsibilities</h3><ul><li>Manage day-to-day sales and leasing operations.</li><li>Achieve assigned sales and leasing targets.</li><li>Build and maintain strong client relationships.</li><li>Conduct market research and stay updated on UAE property trends.</li><li>Coordinate with internal teams to ensure smooth property operations.</li><li>Support strategic planning, pricing, and product positioning.</li></ul>&nbsp;<h3>Requirements</h3><ul><li>2–4 years’ experience in real estate sales or leasing.</li><li>Strong communication, negotiation, and customer service skills.</li><li>Proficient in MS Office</li><li>Knowledge of UAE real estate market.</li><li>Valid UAE Driving License – required.</li></ul>&nbsp;<h3>Languages</h3><ul><li>English – mandatory</li><li>Arabic – an advantage</li><li>Additional languages are a plus</li></ul>

Property Consultant

Global opportunities, limitless growth.We are representing a leading elevator and escalator company in their recruitment of multiple sales roles. We are keen to speak with NI Sales Representative for position accross Dubai and Abu Dhabi,Overall descriptionResponsible for overall process execution from offer to final handover to the customer. Works closely with the New Installation managers for installation (NI). Makes first customer contacts, negotiates New Installation contracts with customers and manages the transaction and progress of documentation in line with the commercial policy of the Company. Furthermore, he or she resolves customer issues, drives customer satisfaction, educates architects, consultants, developers and other professionals about Company products and positions Schindler for future NI projects.Responsibilities for overall process execution and target achievement from offer to final handover to the customer.Foster customer acquisitions and loyalty.Complete sales in line with business plans and internal proceduresResponsible for first customer contacts, negotiation of new installation contracts, and managing of transactions and progress of documentation in line with the commercial policy of the Company.Resolves customer issues and drives customer satisfaction.Build relationships with Architects, Builders, Consultants, Developers, and other professionals to educate them about Schindler products and to position Schindler for the future NI projects.Managing all collection activities in line with the New Installation contract for each sale.Requirements:Bachelors degree in engineeringExcellent interpersonal communication skillsIT Skills: MS-Office , SAP, SharePoint is an asset3-8 year of experience in a similar role.Job Type: Full-timeJob Type: Full-timePay: From AED15,000.00 per month

NI Sales Representative

Super Bytes

Location: On-Site (Dubai) Job Type: Full-Time Industry: iGaming&nbsp;<h3>Job Summary:</h3>We are looking for a detail-oriented and highly organized Office Assistant to support our day-to-day operations in the fast-paced iGaming industry. This role requires strong administrative skills, multitasking ability, and a proactive mindset. You will work closely with various departments to ensure smooth back-office functioning and support key operational processes.&nbsp;<h3>Key Responsibilities:</h3><ul><li>Provide daily administrative and operational support across departments</li><li>Manage and maintain accurate records, files, and internal databases</li><li>Coordinate documentation related to compliance, onboarding, and employee data</li><li>Assist in processing internal requests, reports, and correspondence</li><li>Liaise with HR, finance, and customer support teams to streamline workflows</li><li>Track and organize inventory, office supplies, and logistics</li><li>Prepare reports, meeting notes, and presentations as needed</li><li>Ensure timely follow-up on internal tasks and deliverables</li><li>Support internal communication and coordination between cross-functional teams</li></ul>&nbsp;<h3>Requirements:</h3><ul><li>Proven experience in an administrative or back-office coordination role (experience in iGaming is a strong plus)</li><li>Excellent organizational and time management skills</li><li>Strong communication and interpersonal abilities</li><li>Proficiency in MS Office and/or Google Workspace</li><li>Attention to detail with a proactive approach to problem-solving</li><li>Bachelor’s degree in business administration or a related field preferred</li><li>Fluency in Hindi is required</li></ul>

Office Assistant

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