customer support

Potato Logics

<p><b>Job description</b></p><p><b>Job Title:</b> Customer Support Representative</p><p><b>Location:</b> Johar Town, Lahore</p><p><b>Company Name: </b>Potato Logics</p><p>Position Overview:<br/>Seeking a Customer Support Representative to deliver exceptional service and resolve inquiries promptly. This role requires strong communication skills, attention to detail, and the ability to handle various customer issues efficiently.</p><p><b>Responsibilities:</b></p><ul><li>Respond to customer inquiries via phone, email, and chat promptly.</li><li>Identify and address customer needs to ensure satisfaction.</li><li>Provide accurate information about products, services, and policies.</li><li>Resolve complaints effectively, escalating when necessary.</li><li>Maintain product knowledge and collaborate with other departments.</li></ul><p><b>Qualifications:</b></p><ul><li>High school diploma or equivalent; college degree preferred.</li><li>Previous customer service experience preferred.</li><li>Excellent communication and problem-solving skills.</li><li>Proficiency with computer systems and CRM software.</li><li>Ability to work under pressure and flexibility to work non-traditional hours.</li></ul><p><b>Position Type:</b> Full-time</p><p><b>Experience Required</b>: Maximum 1 year</p><p><b>Positions available: 1</b><br/><i><b>Email: hratpotato@gmail.com</b></i></p><p><b>Salary package:</b> Market competitive</p><p>Job Type: Full-time</p><p>Salary: Rs20,000.00 - Rs60,000.00 per month</p><p>Ability to Commute:</p><ul><li>Lahore (Required)</li></ul><p>Ability to Relocate:</p><ul><li>Lahore: Relocate before starting work (Required)</li></ul><p>Job Type: Full-time</p><p>Pay: Rs30,000.00 - Rs50,000.00 per month</p>

<p><b>Job description</b></p><p><b>Job Title:</b> Customer Support Representative</p><p><b>Location:</b> Johar Town, Lahore</p><p><b>Company Name: </b>Potato Logics</p><p>Position Overview:<br/>Seeking a Customer Support Representative to deliver exceptional service and resolve inquiries promptly. This role requires strong communication skills, attention to detail, and the ability to handle various customer issues efficiently.</p><p><b>Responsibilities:</b></p><ul><li>Respond to customer inquiries via phone, email, and chat promptly.</li><li>Identify and address customer needs to ensure satisfaction.</li><li>Provide accurate information about products, services, and policies.</li><li>Resolve complaints effectively, escalating when necessary.</li><li>Maintain product knowledge and collaborate with other departments.</li></ul><p><b>Qualifications:</b></p><ul><li>High school diploma or equivalent; college degree preferred.</li><li>Previous customer service experience preferred.</li><li>Excellent communication and problem-solving skills.</li><li>Proficiency with computer systems and CRM software.</li><li>Ability to work under pressure and flexibility to work non-traditional hours.</li></ul><p><b>Position Type:</b> Full-time</p><p><b>Experience Required</b>: Maximum 1 year</p><p><b>Positions available: 1</b><br/><i><b>Email: hratpotato@gmail.com</b></i></p><p><b>Salary package:</b> Market competitive</p><p>Job Type: Full-time</p><p>Salary: Rs20,000.00 - Rs60,000.00 per month</p><p>Ability to Commute:</p><ul><li>Lahore (Required)</li></ul><p>Ability to Relocate:</p><ul><li>Lahore: Relocate before starting work (Required)</li></ul><p>Job Type: Full-time</p><p>Pay: Rs30,000.00 - Rs35,000.00 per month</p><p>Work Location: In person</p>

QuickMove Technologies

<div><div><div><div><h1 class="jobSectionHeader"><b>Join Us
</b></h1></div></div><div><div><h4 class="jobSectionHeader"><b>QuickMove Technologies is a Software Product Company delivering end to end business solutions for Logistics industry having presence in Bangalore in India and Texas in USA.</b></h4></div></div></div></div><div></div>
<br>Customer Support
 Ramamurthy Nagar Main Road (Bangalore)
 Full-time (work from office)
 Type of Industry: IT/Logistics
 No of Position &ndash; 1 (Immediate Joining)
 Experience : 0 - 1+ Yrs
 Contact Person : Bharathi K
 Phone : +91 81470 05171
kindly reach out to the this is the number
Responsibilities &amp; Skills
 Excellent written and oral communication skills in English &amp; Hindi
 Familiarity with social networking
 Familiar with MS Outlook, MS Word and MS Excel
 Knowledge about IT, CRM, ERP, Enterprise mobile application
 Knowledge in Technology, Freight Forwarding, and Storage &amp; Relocation is an added advantage
 Able to fix appointment with customer
 Capable enough to understand IT products like CRM or ERP and able to give a detailed demo to customer
 Good presentation skills and able to convince customer
 Cold Calling, Lead Generation and Market Research, Log Lead generation, scheduling meeting
 Create qualified leads and pipeline

Customer Support

Book water pvt Ltd

<p><b>Job Title:</b> Customer Support Executive</p><p><b>Location:</b> Annasalai Mountroad.</p><p><b>Salary:</b> &#8377;12,000 &ndash; &#8377;15,000 per month</p><p><b>Shift Timings:</b> Day Shifts Only (Rotational) &ndash; <i>No Night Shifts</i></p><p><b>Role Overview</b></p><p>We are looking for enthusiastic and customer-focused individuals to join our <b>Customer Support Team</b>. The role involves handling <b>inbound and outbound calls</b> and responding to <b>customer chats</b> related to delivery and service of our <b>20L bubble top cans and premium glass bottles</b>.</p><p><b>Key Responsibilities</b></p><ul><li>Handle incoming and outgoing customer calls in a professional and courteous manner.</li><li>Respond promptly to customer queries via <b>phone and chat</b>.</li><li>Resolve delivery-related issues and provide accurate product/service information.</li><li>Coordinate with sales, logistics, and finance teams to ensure smooth resolution of customer concerns.</li><li>Maintain records of customer interactions and update the system with accurate details.</li><li>Ensure high levels of <b>customer satisfaction</b> by providing timely and effective support.</li></ul><p><b>Requirements</b></p><ul><li>0&ndash;2 years of experience in customer support (freshers with good communication skills may also apply).</li><li>Strong verbal and written communication skills in English and local language.</li><li>Basic computer knowledge and ability to handle chat/call support software.</li><li>Positive attitude, patience, and ability to handle customer queries effectively.</li><li>Flexible to work in <b>shift basis (no night shifts)</b>.</li></ul><p><b>What We Offer</b></p><ul><li>Salary: <b>&#8377;12,000 &ndash; &#8377;15,000 per month</b>.</li><li>Performance-based incentives.</li><li>Day-shift working environment with supportive team culture.</li><li>Opportunity to learn and grow within the company.</li></ul><p>Job Types: Full-time, Fresher</p><p>Pay: &#8377;12,834.95 - &#8377;15,313.00 per month</p><p>Work Location: In person</p>

Customer Support Executive

Nexus pro services

<p>Job Overview:<br/>Title : Customer Support Executive<br/>Salary : 3LPA to 4.2LPA<br/>Location : VKI , Jaipur<br/>Experience Required : 1 to 3 years</p><p>We are seeking a dedicated and empathetic Customer Support Representative to join our team. In this role, you will be responsible for providing excellent customer service and ensuring customer satisfaction by addressing and resolving inquiries and issues. The ideal candidate has strong communication skills, a passion for helping others, and the ability to work efficiently in a fast-paced environment.</p><p>Key Responsibilities:<br/>Deliver a Customer-First Experience:<br/>&bull;Treat every customer interaction as a priority. Ensure quick, professional, and courteous responses that reflect Karban&rsquo;s values of innovation, reliability, and care.<br/>Multi-Channel Customer Support:<br/>&bull;Manage and respond to customer queries across WhatsApp, phone calls, emails, SMS, and chat.<br/>Maintain consistency and quality of support across all platforms.<br/>Issue Understanding &amp; Resolution:<br/>&bull;Understand both technical and non-technical issues, provide accurate solutions, and troubleshoot proactively to reduce downtime for customers.</p><p>CRM Data Management:</p><p>&bull;Log all support interactions in the CRM system with 100% accuracy. Keep records updated with current status, follow-ups, escalations, and resolutions.</p><p>Own Every Case:</p><p>&bull;Take end-to-end ownership of support tickets. Ensure timely closure, internal coordination, and customer feedback loop completion.</p><p>Coordinating With Service Agencies:</p><p>&bull;Communicate with external service engineers, partners, and technicians to ensure timely onsite visits, installations, or repairs. Track job completion status.</p><p>Documentation &amp; Paperwork:</p><p>&bull;Handle service reports, installation forms, and warranty documentation professionally and accurately. Ensure all paperwork is collected and filed digitally.</p><p>Customer Follow-Ups &amp; Satisfaction:</p><p>&bull;Conduct follow-ups to ensure issue resolution, track satisfaction levels, and implement learnings from feedback received.</p><p>Maintain Service SLAs:</p><p>&bull;Track ticket timelines and ensure all support cases are resolved within the defined turnaround time. Escalate proactively in case of delays.</p><p>Internal Team Collaboration:</p><p>&bull;Coordinate with product, logistics, sales, and R&amp;D teams to communicate customer issues and gather updates or solutions.</p><p>Knowledge Sharing &amp; Learning:</p><p>&bull;Continuously update internal knowledge bases (FAQs, troubleshooting guides) and actively participate in learning sessions.</p><p>Excel &amp; Data Reporting:</p><p>&bull;Use Excel to analyze support data, generate weekly and monthly reports, identify recurring issues, and assist in process improvements.</p><p>Support Customer Onboarding:</p><p>&bull;Help new users understand product features, installation procedures, maintenance tips, and general product use.</p><p>Track and Report Trends:</p><p>&bull;Identify patterns in customer complaints and report them for product or process improvement.</p><p>Proactive Communication:</p><p>&bull;Send alerts or updates to customers regarding deliveries, installations, filter replacements, and AMC renewals via WhatsApp or email.</p><p>Uphold Karban&rsquo;s Service Promise:</p><p>&bull;Represent the Karban brand with professionalism, empathy, and a solutions-oriented mindset at every customer touch point.</p><p>Requirements:</p><p>&bull;High school diploma or equivalent; bachelor's degree preferred.</p><p>&bull;Proven customer support experience or experience as a client service representative.</p><p>&bull;Strong phone contact handling skills and active listening.</p><p>&bull;Familiarity with CRM systems and practices.</p><p>&bull;Excellent communication and presentation skills.</p><p>&bull;Ability to multi-task, prioritise, and manage time effectively.</p><p>&bull;Customer-focused and ability to adapt/respond to different types of characters.</p><p>&bull;Proficiency in English.</p><p>Working Conditions:</p><p>Full-time position with standard working hours i.e. 9 AM - 6 PM, Monday to Saturday.</p><p>What we offer:</p><p>&bull;Competitive salary &amp; benefits.</p><p>&bull;Professional growth opportunities.</p><p>&bull;Inclusive &amp; collaborative culture.</p><p>&bull;Sick, casual and privilege leaves.</p><p>Job Types: Full-time, Permanent</p><p>Pay: &#8377;300,000.00 - &#8377;420,000.00 per year</p><p>Benefits:</p><ul><li>Health insurance</li><li>Provident Fund</li></ul><p>Application Question(s):</p><ul><li>What's your current and expected CTC?</li></ul><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Language:</p><ul><li>English (Required)</li></ul><p>Work Location: In person</p>

tastebuds grill restaurant

<ul><li>Deliver outstanding customer service via phone, email, WhatsApp, in-app chat, and ticketing tools.</li><li>Manage and resolve customer queries efficiently using ticketing tools (e.g., Zendesk, Freshdesk).</li><li>Process orders, coordinate with the logistics team, and ensure timely pick-up and delivery.</li><li>Collect and analyze customer feedback to drive service improvements.</li><li>Maintain detailed and accurate customer records in our CRM system.</li></ul><p><b>Qualifications &amp; Skills</b></p><ul><li><b>Must be fluent in English</b> (both written and spoken); additional languages are a plus.</li><li><b>Experience with ticketing tools (e.g., Zendesk, Freshdesk) </b></li><li><b>Preference for candidates with previous experience in the laundry industry.</b></li><li><b>Immediate joiners preferred</b></li><li>1-2 years of experience in customer support.</li><li>Excellent communication and problem-solving skills.</li><li>Creative mindset with strong attention to detail.</li><li>Ability to multitask and thrive in a fast-paced environment.</li></ul><p>Job Type: Full-time</p><p>Pay: AED2,000.00 - AED2,500.00 per month</p>

Sysnet Global Technologies Pvt.Ltd

<div><div>Level
</div><div>L1</div><div>
Experience Range</div><div>
2-3 Years</div><div>
Required Skills Set</div><div>
Hardware and Windows, Good Communication Skills</div><div>
Salary Range</div><div></div><div><br>
Qualification</div><div>
Graduate/10+2 and 3 Years Diploma</div><div>
Certification</div><div>
Optional</div><div><b>
Technical Question</b></div><div>
 How do you approach troubleshooting complex technical issues reported by customers?</div><div>
Can you describe your experience with diagnosing and resolving software or hardware problems remotely?</div><div>
</div><div>
How do you handle difficult or irate customers in a support scenario?</div><div>
Describe a time when you provided exceptional customer service to resolve a challenging issue.</div><div>
</div><div>
How do you stay updated with the latest features and updates of the products/services you support?</div><div>
Can you explain a technical concept related to our product/service to a non-technical customer?</div><div>
</div><div>
How do you document customer interactions and technical solutions?</div><div>
Provide an example of a report or documentation you created to improve support efficiency or customer satisfaction.</div><div>
</div><div>
How do you collaborate with other teams (e.g., development, product management) to resolve customer issues?</div><div>
Describe your role in escalating critical issues and coordinating responses across teams.</div><div>
</div><div>
What customer support tools or systems have you used in previous roles?</div><div>
How do you leverage remote desktop tools or software to assist customers effectively?</div><div>
</div><div>
How do you ensure that customer support processes align with service level agreements (SLAs)?</div><div>
Describe a situation where you identified a recurring issue and implemented a solution to prevent it from happening again.</div></div>

Customer Support Engineer

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