customer support

Potato Logics

Job Title: Customer Support RepresentativeJob Summary: Seeking a friendly and efficient Customer Support Representative to assist customers via phone, email, and chat. Responsibilities include resolving inquiries, troubleshooting issues, and ensuring customer satisfaction.Responsibilities:<ul><li>Respond to customer inquiries promptly and courteously</li><li>Provide accurate information and assistance</li><li>Handle complaints professionally and escalate as needed</li><li>Document interactions and maintain records</li><li>Stay updated on product features and policies</li></ul>Qualifications:<ul><li>Previous customer service experience preferred</li><li>Strong communication and problem-solving skills</li><li>Familiarity with CRM systems</li><li>Empathetic and customer-focused attitude</li></ul>Join our team and help us provide exceptional service to our customers. Submit your resume today.Location: Johar town, LahoreSalary package: Market competitiveEmail: hratpotato@gmail.comMale &amp; female both can apply Job Type: Full-timePay: Up to Rs30,000.00 per monthWork Location: In person

Customer Support

Sispn Technology

Job Description:SISPN is looking for a Customer Support Representative for it's international students, it's neither a sales nor a targeted based job, candidate must be fluent in English with good communication skills. Initial training will be provided by the supervisor of the department.Job Details:Job Type: On-SiteTiming: Night ShiftLocation: KarachiWorking days: 5(Sat and Sun off)Required Skills:* Fluency in English* Client/customer dealing skills* Good written and verbal communication skills* Emailing skillsWhy SISPN?In SISPN, managers and their employees trust and respect each other and have a shared commitment to both individual and company success.We care about and support our employees while also challenging them to grow with the company.Supporting our best with:* Food* Emergency Medical* Annual increment* Annual paid leaves* Picnic tour* Other benefits as per policy.Who We Are?SISPN provides best online Quran classes which is a fantastic and standard online tutoring academy for both children and adults that teaches the Quran and fundamental Islamic principles.#Hiring #OpenToWork #Job #CustomerSupport #ColdCalling #WarmCalling #jobsearch #Call_Center #InternationalSales #Career #Ibex #USCallingJob Type: Full-timeApplication Question(s):<ul><li>What's your level of English Spoken Language</li><li>What's Your Current/Last Salary?</li><li>What's Your Expected Salary?</li></ul>Work Location: In person

IIE Network

About the Company A design-led home decor materials brand transforming the way interior design products are purchased. The platform offers a one-stop solution for decorative materials like flooring, wall d&eacute;cor, and more &mdash; sourced from trusted manufacturers globally. Backed by top global VCs, the company works with 100+ leading designers and architects and has achieved profitability with an annualised revenue scale of $3M, despite being only two years old.About the Role We are looking for a Customer Success Associate to lead customer success operations and collaborate closely with marketing and sales teams. The role is 20% data analysis &amp; strategy and 80% operations, with complete ownership of assigned KPIs.Key Responsibilities<ul><li>Lead Qualification: Engage with potential clients via calls/emails to qualify leads.</li><li>Sales Handover: Coordinate with sales for smooth transfer of qualified leads with context.</li><li>Target Achievement: Align with company goals and meet personal targets.</li><li>Customer Relationship Management: Devise communication strategies, maintain records, and resolve queries across multiple channels.</li><li>Product Knowledge: Continuously improve understanding of product portfolio for effective customer communication.</li><li>Feedback &amp; Improvement: Share actionable feedback with marketing and sales teams.</li><li>Reporting: Collect and present customer feedback and data insights to stakeholders.</li><li>SLA Adherence: Ensure timely resolution of queries and disputes.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or related field (or equivalent experience).</li><li>Proven experience in sales, business development, or customer-facing roles (experience in interiors, construction, or related industries preferred).</li><li>Excellent communication and interpersonal skills.</li><li>Goal-oriented, with strong problem-solving skills.</li><li>Comfortable in early-stage startup environments and ambiguity.</li><li>Willingness to experiment, learn, and adapt quickly.</li><li>Ability to work 50&ndash;60 hours/week, 6 days/week.</li></ul>Job Type: Full-timePay: &#8377;300,000.00 - &#8377;700,000.00 per yearBenefits:<ul><li>Commuter assistance</li><li>Flexible schedule</li><li>Health insurance</li><li>Provident Fund</li></ul>Application Question(s):<ul><li>What is your current CTC (LPA)?</li><li>How much is your notice period ( in Days)?</li></ul>Work Location: In person

Rightways Air Logistics, Pvt Ltd

Customer Support Executive Job Description TemplateWe are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service .To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.Customer Support Executive Responsibilities:<ul><li>Overseeing the customer service process.</li><li>Resolving customer complaints brought to your attention.</li><li>Creating policies and procedures.</li><li>Planning the training and standardization of service delivery.</li><li>Conducting quality assurance surveys with customers and providing feedback to the staff.</li><li>Possessing excellent product knowledge to enhance customer support.</li><li>Maintaining a pleasant working environment for your team.</li></ul>Customer Support Executive Requirements:<ul><li>A bachelor&rsquo;s degree in administration or a related field.</li><li>A minimum of 6 Months experience.</li><li>Excellent interpersonal and written and oral communication skills.</li><li>Knowledge of CRM systems.</li><li>Computer skills (Excel knowledge is must)</li><li>Knowledge of mediation and conflict resolution techniques is preferable.</li></ul>Job Type: Full-timePay: Up to &#8377;15,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Logistics: 1 year (Preferred)</li><li>Customer service: 1 year (Required)</li></ul>Language:<ul><li>Hindi (Required)</li><li>English (Required)</li></ul>Work Location: In person

Customer Support Executive

Helett Enterprise LLP

Key Responsibilities<ul><li>Respond to customer queries via phone, email, chat, and social media platforms</li><li>Resolve customer complaints and issues promptly and professionally</li><li>Guide customers on product specifications, usage, and compatibility</li><li>Process returns, exchanges, and warranty-related queries</li><li>Coordinate with logistics and technical teams to ensure timely issue resolution</li><li>Maintain records of customer interactions and feedback using CRM tools</li><li>Provide post-sales support and follow up on unresolved cases</li><li>Escalate unresolved issues to higher levels when necessary</li><li>Identify opportunities to improve processes based on customer feedback</li></ul>Required Skills and Qualifications<ul><li>Prior experience in e-commerce customer support, preferably in electronics</li><li>Excellent communication skills in English (spoken and written); regional languages are a plus</li><li>Ability to handle technical queries or willingness to learn about electronic products</li><li>Proficient with CRM systems, helpdesk software (e.g., Freshdesk, Zendesk), and Microsoft Office</li><li>Problem-solving attitude and a customer-centric approach</li><li>Ability to manage time effectively and handle multiple conversations</li><li>Minimum 1&ndash;3 years of customer service experience preferred</li></ul>Preferred Qualifications<ul><li>Knowledge of electronic gadgets and components (e.g., smartphones, accessories, appliances)</li><li>Experience working with e-commerce platforms (e.g., Shopify, WooCommerce, Magento)</li><li>Familiarity with logistics and order tracking tools</li></ul>What We Offer<ul><li>Competitive salary or service contract</li><li>Opportunity to work with a fast-growing e-commerce brand</li><li>Performance-based incentives</li><li>Supportive and collaborative work environment</li></ul>Job Type: Full-timePay: &#8377;12,000.00 - &#8377;15,000.00 per monthLanguage:<ul><li>Hindi (Preferred)</li></ul>Work Location: In person

Nessovo solutions

We are looking for a dynamic and proactive Customer Support Executive who can also take charge of upselling and converting leads into sales. This is a dual-role position where you&rsquo;ll handle customer queries, provide excellent support, and also focus on promoting our products/services to existing and potential clients.Key Responsibilities:<ul><li>Handle incoming customer queries via chat, email, and calls in a professional manner.</li><li>Build and maintain strong relationships with customers.</li><li>Understand customer needs and recommend suitable products/services.</li><li>Follow up with leads and convert them into paying customers.</li><li>Manage complaints or concerns quickly and efficiently.</li><li>Maintain accurate records of interactions and sales.</li><li>Collaborate with internal teams to ensure smooth customer experience.</li><li>Meet individual and team sales targets.</li></ul>Requirements:<ul><li>Excellent English communication skills (both spoken and written).</li><li>Strong interpersonal and customer-handling skills.</li><li>Must be confident, persuasive, and sales-oriented.</li><li>Positive attitude with a focus on customer satisfaction.</li><li>Ability to multitask and work under pressure.</li><li>Previous experience in customer support or sales is a plus.</li></ul>What We Offer:<ul><li>Competitive basic salary.</li><li>Attractive performance-based incentives/commissions.</li><li>Friendly and collaborative work environment.</li><li>Training and development opportunities.</li><li>Growth within the company.</li></ul>Job Type: Full-timeWork Location: In person

Printing and Advertising Company

We&rsquo;re Hiring | Customer Support ExecutiveLocation: Jaipur, Rajasthan Salary: &#8377;17,000 &ndash; &#8377;25,000 + Perks &amp; Benefits Job Type: Full-time EmploymentIndustry Type: A Group of Companies with a diversified business portfolio across Mining, Construction, Municipal Water Supply, and Industries.About the Role: We are looking for a Customer Support Executive to manage customer coordination, billing, logistics, and operational support. The role requires excellent communication, attention to detail, and multitasking abilities.Key Responsibilities: &#9989; Prepare &amp; share client quotations &#9989; Process billing &amp; maintain records &#9989; Coordinate transportation/logistics for orders &#9989; Follow up with clients for timely payments &#9989; Address customer queries &amp; provide updates &#9989; Collaborate with internal teams &#9989; Maintain records in CRM/ERPRequirements:<ul><li>Female candidates preferred</li><li>0&ndash;2 years of experience in customer service / billing / office coordination</li><li>Science background preferred</li><li>Strong communication &amp; MS Office skills</li><li>Bachelor&rsquo;s degree preferred</li></ul>Send your updated resume to a3.modernism@gmail.comJob Types: Full-time, Permanent, FresherPay: &#8377;17,000.00 - &#8377;25,000.00 per monthLanguage:<ul><li>English (Required)</li></ul>

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Customer Support

Customer Support

Customer Support

Customer Support Executive

Customer Support Executive

Customer Support Executive

Customer Support Executive