customer support manager

Faisal Movers Express

Job Title: Customer Support ExecutiveLocation: Kalma Chowk, Lahore Company: FMX Cargo, Courier &amp; Logistics Industry: Courier / Cargo / LogisticsJob SummaryFMX Cargo, Courier &amp; Logistics is hiring a courteous and customer-focused Customer Support Executive for its Kalma Chowk, Lahore office. The role involves handling customer inquiries, resolving complaints, and ensuring a high level of service satisfaction.Key Responsibilities<ul><li>Handle customer calls, walk and online inquiries professionally.</li><li>Track consignments and coordinate with operations for timely resolution of issues.</li><li>Register and follow up on customer complaints until closure.</li><li>Maintain proper records of customer interactions and cases.</li><li>Coordinate with sales, operations, and recovery teams when required.</li><li>Ensure customer satisfaction and maintain service quality standards.</li></ul>Required Qualifications &amp; Skills<ul><li>Intermediate / Bachelor&rsquo;s degree preferred.</li><li>1&ndash;2 years of experience in customer support or call center (courier/logistics experience preferred).</li><li>Strong communication skills in Urdu and basic English.</li><li>Good computer skills (MS Office, tracking systems).</li><li>Polite, patient, and problem-solving attitude.</li><li>Ability to work under pressure and in shifts (if required).</li></ul>What We Offer<ul><li>Market-competitive salary</li><li>Professional and friendly work environment</li><li>Career growth opportunities</li></ul>Job Type: Full-timePay: From Rs1.00 per monthWork Location: In person

Customer Support Executive

Bakar Electronics

We Are Hiring &ndash;MT0- Customer Support OfficerLocation: Bahria TownPreference: Residents near to Bahria TownJob Type: Full-timeEligibility Criteria&middot; Graduation is mandatory&middot; Fresh candidates or up to 6 months of relevant experience&middot; Strong communication skillsKey Responsibilities&middot; Handle and resolve customer complaints in a professional and timely manner&middot; Coordinate with relevant departments for issue resolution and follow-ups&middot; Maintain proper records of complaints and resolutions&middot; Provide accurate information regarding products, warranties, and services&middot; Ensure customer satisfaction through effective communication and support&middot; Assist in after-sales support and service coordinationRequirements&middot; Basic computer proficiency (MS Office)&middot; Strong problem-solving and coordination skills&middot; Professional attitude with a high level of punctuality&middot; Ability to handle customers calmly and responsiblyPerks &amp; Benefits:We Offer a Handsome Salary Along with Perks &amp; Benefits:1. Annual Increment2. Medical Coverage3. Casual, Sick, Annual &amp; Wedding Leaves4. Monthly Grocery Allowance5. Leave Encashment6. Interest-Free Loans7. Refreshments8. Eid BonusContact: 0308-4444139Email: hr@bakar.pkJob Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

MTO- Customer Support

King Revolution Inc

King Revolution Inc. is looking for a customer services/support representative with superior English communication skills and a great work ethic to join our team. As the CSR, you will be dealing with the customers to meet their needs, answer their questions and provide support.Your expected responsibilities may include:Answer customer queries via Phone, Email, Social Media. Update customer records in the system including notes about their feedback etc. Managing orders of customers through coordinating with different departments. Encourage customers to participate in different activities via online forums etc. Strong customer support background. Able to communicate concisely our company policies to clients.Requirements: -&middot; Education requirement Intermediate to Graduate.&middot; Minimum of 1-2 years experience customer service for a company.&middot; Quick learner with the ability to absorb extensive information of our product offerings, and communications/advertising program&middot; Proactive personality and self-motivator&middot; Comfortable using computers.&middot; The candidate should be able to understand, speak and write English (Perfect English language is a must)<ul><li>Flexible for rotation in shift.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Jazzy Why

Job Summary:We are looking for a motivated and result-oriented Assistant Manager Sales &amp; MKT to support the sales team in achieving targets, managing daily operations, and maintaining strong customer relationships. The ideal candidate will assist the Sales Manager in planning, execution, and performance tracking while ensuring excellent customer satisfaction.Key Responsibilities:<ul><li>Assist the Sales Manager in developing and implementing sales strategies</li><li>Support the sales team to achieve monthly and quarterly targets</li><li>Handle key customer accounts and resolve client queries professionally</li><li>Monitor sales performance and prepare regular sales reports</li><li>Coordinate with marketing and operations teams for smooth execution</li><li>Train, guide, and motivate sales executives when required</li><li>Ensure proper follow-up with leads and customers</li><li>Maintain accurate records of sales activities and customer data</li></ul>Required Skills &amp; Qualifications:<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or a related field</li><li>Proven experience in sales or sales support role</li><li>Strong communication and interpersonal skills</li><li>Ability to lead and work collaboratively in a team</li><li>Good analytical and problem-solving abilities</li><li>Proficiency in MS Office and CRM tools (preferred)</li></ul>What We Offer:<ul><li>Competitive salary + incentives</li><li>Growth and career development opportunities</li><li>Supportive and professional work environment</li></ul>Job Type: Full-timeWork Location: In person

Asst. Manager Sales & MKT

American Lyceum International School, Pakistan

We are seeking a proactive and organized Assistant Manager to support the management team in overseeing day-to-day operations and ensuring the smooth running of business activities. The ideal candidate will be a strong communicator, skilled at problem-solving, and capable of taking initiative in a fast-paced environment.Key Responsibilities:1. Operational Support: Assist the manager in planning, coordinating, and supervising daily operations.2. Team Coordination: Provide guidance and support to team members, ensuring tasks are completed efficiently and on time.3. Performance Monitoring: Track and report team performance metrics, addressing any issues to improve productivity.4. Customer Relations: Handle customer inquiries, complaints, and feedback professionally to maintain high customer satisfaction.5. Administrative Tasks: Prepare reports, maintain records, and manage schedules as needed.6. Problem-Solving: Identify operational challenges and propose effective solutions.7. Compliance: Ensure all company policies and procedures are followed.8. Training &amp; Development: Assist in onboarding new employees and providing necessary training.9. Project Assistance: Support the manager with special projects, including planning and execution.10. Communication: Act as a liaison between staff and management to ensure clear and effective communication.Job Type: Full-timePay: From Rs35,000.00 per monthApplication Question(s):<ul><li>Do you have any experience in this field?</li></ul>Work Location: In person

Assistant Operations Manager

Nadeem's Caterers & event Management

We are seeking a highly motivated 'Restaurant Manager' to join our team. The ideal candidate will be responsible for overseeing the daily operations of our restaurant, ensuring excellent customer service, and maintaining high standards of food quality and cleanliness. The 'Restaurant Manager' will support in leading and motivating the team to achieve business goals together with bringing happiness to all food tables. This is a key leadership role which require the following responsibilities<ul><li>Assist in managing and supervising restaurant staff, including scheduling, training, and performance evaluations.</li><li>Lead by example and ensure all staff adhere to company policies and procedures.</li><li>Supervision, operations, excellent customer service</li><li>Resolve customer complaints and ensure guest satisfaction.</li><li>Oversee daily operations, including opening and closing procedures.</li><li>Monitor inventory levels and assist with ordering supplies.</li><li>Ensure compliance with health and safety regulations.</li><li>Ensure a high level of customer service is maintained at all times.</li><li>Address and resolve any customer issues promptly and professionally.</li><li>Monitor and respond to customer feedback to improve service quality.</li><li>salary will be decided according to the experience and vision</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs200,000.00 per monthWork Location: In person

Restaurant Manager

Qlinks Properties

Position: Assistant Sales Manager Industry: Real Estate &amp; Property DevelopmentThe Assistant Sales Manager will support the Sales Manager in planning, executing, and optimizing sales operations for the company&rsquo;s real estate and property development projects. The role involves assisting in team management, client and investor relations, sales coordination, and market analysis across residential, commercial, and mixed-use developments. The ideal candidate will be organized, market-savvy, and capable of driving results in a fast-paced real estate environment.Key Responsibilities<ul><li>Assist in the development and implementation of sales strategies for residential, commercial, and mixed-use projects.</li><li>Support the Sales Manager in leading, training, and motivating the sales team to achieve assigned targets.</li><li>Coordinate and oversee booking processes, client negotiations, and deal closures.</li><li>Build and maintain strong relationships with investors, channel partners, brokers, and real estate agencies.</li><li>Work closely with the marketing team to ensure alignment between promotional campaigns and sales goals.</li><li>Monitor sales performance, prepare regular reports, and analyze market trends and customer feedback.</li><li>Assist in managing project-wise pricing, inventory control, payment plans, and sales offers.</li><li>Represent the company at property exhibitions, investor meetings, site visits, and promotional events as required.</li><li>Ensure accurate and timely documentation of sales transactions, commissions, and client records in CRM systems.</li><li>Coordinate with development, finance, and customer support teams to ensure smooth project updates and client communication.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, Real Estate, or a related field (MBA preferred).</li><li>3&ndash;5 years of relevant experience in real estate or property sales, with exposure to team coordination or leadership.</li><li>Proven ability to support and achieve sales targets in real estate projects.</li><li>Strong communication, negotiation, and interpersonal skills.</li><li>Good understanding of Lahore and regional property markets.</li><li>Proficiency in CRM software and MS Office (Excel, Word, PowerPoint).</li><li>Ability to work independently, manage multiple priorities, and meet deadlines.</li></ul>Compensation &amp; Benefits<ul><li>Competitive salary package</li><li>Attractive commission structure</li><li>Performance-based incentives and growth opportunities</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

AM Sales

Explore 1450+ Customer support manager in Lahore Pakistan this January. Find roles across top companies and apply now to boost your career.

1450 customer support manager jobs IN Lahore Pakistan

Customer Support Executive

MTO- Customer Support

Customer Support Executive

Asst. Manager Sales & MKT

Assistant Operations Manager

Restaurant Manager

AM Sales