customer support professional

IT Empire Private Limited

Job Title:Customer Support RepresentativeJob Summary:A Customer Support Representative is responsible for providing assistance to customers by addressing inquiries, resolving complaints, and ensuring a smooth customer experience. The role involves communicating with customers through various channels such as phone, email, or live chat, and delivering accurate information about products or services. The primary goal is to maintain customer satisfaction, build strong relationships, and support the company&rsquo;s reputation through high-quality service. Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, chat, or social media</li><li>Resolve complaints and problems in a professional and timely manner</li><li>Provide product or service information to customers</li><li>Process orders, returns, and refunds</li><li>Maintain customer records and update databases</li><li>Follow up with customers to ensure satisfaction</li><li>Escalate complex issues to higher-level support when neede</li></ul>Required Skills<ul><li>Strong communication skills (verbal and written)</li><li>Good problem-solving abilities</li><li>Patience and empathy when dealing with customers</li><li>Basic computer skills and familiarity with support tools (CRM systems)</li><li>Ability to work under pressure and handle multiple tasks</li></ul>Qualifications<ul><li>High school diploma or equivalent (some roles may require a bachelor&rsquo;s degree)</li><li>Previous experience in customer service is often preferred but not always required</li></ul>Job Type: Full-timeWork Location: In person

Customer Support

Samraat Trading

Customer Support / Telesales ExecutiveLocation: Business Bay, Dubai, UAESalary: AED 1,500 &ndash; AED 2,000 per month (Basic)Benefits: Food + Accommodation + Transportation providedJob Type: Full-timeJoining: Immediate Joiners PreferredAbout the RoleWe are looking for a high-energy Customer Support Executive to join our growing team in Business Bay. Your main goal is to engage potential leads and convert them into active trading clients. If you are persuasive, target-driven, and have a passion for financial markets, this is the perfect opportunity to grow with us.What We Are Looking For<ul><li>Experience: 2 to 5 years in Telesales, BPO, or Call Center sales.</li><li>Skills: Excellent verbal communication and the ability to handle objections confidently.</li><li>Language: Multilingual candidates are highly preferred.</li><li>Mindset: You should be self-motivated and comfortable working in a fast-paced environment.</li></ul>Benefits<ul><li>Basic Salary: AED 1,500 &ndash; AED 2,000 (based on experience).</li><li>Company Provided: Full Accommodation, Food, and Transportation.</li><li>Visa: Provided as per UAE Labor Laws.</li><li>Training: Comprehensive professional sales and product training.</li><li>Growth: Clear opportunities for career advancement and promotion.</li><li>Work Schedule: 5.5 days per week.</li><li>Environment: A friendly, professional, and supportive workspace in the heart of Business Bay.</li></ul>Job Types: Full-time, Permanent, Contract, FresherPay: AED1,500.00 - AED2,000.00 per monthApplication Question(s):<ul><li>Expected Salary (In AED)</li><li>Current Salary (In AED)</li><li>Visa Type, With It's Expiry</li></ul>Experience:<ul><li>Customer Support / Telesales Executive / Sales: 2 years (Preferred)</li></ul>Language:<ul><li>Hindi (Preferred)</li><li>English (Preferred)</li></ul>Location:<ul><li>Dubai (Preferred)</li></ul>Work Location: In person

Simcoe IT

Job Title: Customer Support Intern Location: Near UET Station, Lahore Timings: 9:00 AM &ndash; 6:00 PM Internship Duration: 30 Days (Leading to Permanent Position)Position OverviewWe are looking for a proactive and motivated Customer Support Intern to join our team. The ideal candidate will be responsible for handling client queries, supporting operations related to AI tools, and ensuring smooth client communication. This role provides hands-on experience with modern AI and automation tools in a professional environment.Key Responsibilities<ul><li>Respond to client queries in a timely and professional manner</li><li>Support clients in using and understanding AI tools effectively</li><li>Manage day-to-day client communication and follow-ups</li><li>Monitor basic performance of tools and report any issues</li><li>Maintain and update records of client interactions</li><li>Coordinate with internal teams for resolving client concerns</li><li>Ensure smooth communication and client satisfaction</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree (or currently enrolled) in IT, Computer Science, or a relevant field</li><li>Strong command of English (spoken &amp; written)</li><li>Basic knowledge of AI tools such as ChatGPT, Zapier, and n8n</li><li>Understanding of prompting techniques (preferred)</li><li>Familiarity with Chrome Extensions and general online tools</li><li>Good communication and problem-solving skills</li><li>Quick learner with a proactive attitude and willingness to learn</li></ul>Preferred Candidate<ul><li>Female candidates are preferred</li><li>Strong interpersonal and client-handling skills</li><li>Interest in AI tools and emerging technologies</li></ul>Pay: Rs30,000.00 - Rs35,000.00 per monthApplication Question(s):<ul><li>Are you able to commute to near UET Station, Lahore, for 9:00 AM &ndash; 6:00 PM?</li><li>Are you familiar with AI tools like ChatGPT, Zapier, n8n, or similar automation tools?</li><li>How comfortable are you with communicating in English (both written and spoken)?</li><li>Can you provide an example of a new skill or tool you learned recently and how quickly you adapted to it?</li></ul>Work Location: In person

Seirus Innovation

Seirus&rsquo; Purpose: Innovating for a more inclusive and sustainable outdoors, filled with transformative experiences.Have the chance to be a part of a company that cares about each other, the outdoor community, and our effect on the world. Take advantage of this opportunity to be a part of one of our internal teams promoting our purpose and values. Our internal teams focus on improving company culture, outreach round-up, partner and consumer engagement, and sustainability.What we&rsquo;re looking for: Seirus is looking to welcome an enthusiastic, positive, and professional person to our team. One applying for this position should have strong ethical values, be a good listener and communicator, and be able to work well with others.Job Summary: The overall purpose of the Customer Support position is to provide excellent customer support to all consumers, retail partners, sales reps and managers, and outreach partners. Please recognize this position is technology intensive including, computer and other audio/digital technology. The specific day-to-day duties may include but is not limited to phone calls, emails, order entering, returns, communicating product, special projects, and program knowledge.About Seirus: Since 1978, members of the Seirus Team have been developing innovative proprietary technologies and products that have enabled us to be a leader in outdoor essentials. Seirus fosters a culture where commitment to excellence in product innovation, quality, and customer service permeates all we do. We endeavor to deliver the best products to enable all outdoor enthusiasts to enjoy the highest level of comfort and performance in any weather. The research and development processes never end at Seirus, as we continue to search out and use the very best materials and workmanship. We also seek to employ the most dedicated and enthusiastic employees to grow the Seirus team.Seirus fosters a culture of inclusivity and diversity, while always looking to expand our company culture in every aspect. We welcome all persons, from every walk of life!Job Type: Full-timePay: $21.00 - $22.50 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Parental leave</li><li>Vision insurance</li><li>Work from home</li></ul>Work Location: Hybrid remote in Poway, CA 92064

IBEX Global

We are seeking a motivated and customer-focused Global Customer Support Associate to handle international customer interactions across voice and chat channels. The ideal candidate will ensure excellent service delivery, resolve customer concerns efficiently, and maintain a high standard of professionalism while supporting global clients.Key Responsibilities:Handle inbound customer interactions for international clients via calls or chatProvide accurate information regarding products, services, and policiesResolve customer inquiries, complaints, and technical/basic service issues in a timely mannerMaintain detailed and accurate records of customer interactions in CRM systemsMeet individual and team performance targets, including quality and productivity metricsEscalate complex issues to relevant departments when requiredMaintain a high level of customer satisfaction and professionalism at all times.Requirements:1. Good written and verbal English Skills. 2. Ability to work in the late nights and rotational shifts. 3. IntermediateAdditional: 1. Previous CSR experience is a plus.Freshers are encouraged to apply as well.Job Types: Full-time, FresherPay: Rs60,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>What is your level of proficiency?</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Customer support

Heartland ABA

<div>Are you a seasoned Registered Behavior Technician (RBT) seeking the ideal organization to join? We're actively seeking enthusiastic and devoted RBTs to become valued members of our team, contributing your expertise to support our clients in achieving their unique goals. As an accomplished professional in the Applied Behavior Analysis (ABA) field, your skills and dedication align with our dedication to providing excellence to our clients.
Perks:
<ul><li><h3 class="jobSectionHeader">Same Day Pay! No more waiting for payday &mdash; now you can access a portion of your paycheck right after you clock in and out. Whether it&rsquo;s an emergency or you just need funds sooner, you&rsquo;ll have the flexibility to get paid immediately.</h3>
Your time. Your money. On your schedule.
</li><li>Elevate your career with job stability and opportunities for professional advancement in the thriving ABA industry.
</li><li>Enjoy the flexibility and autonomy you deserve, catering to your schedule and professional preferences.
</li><li>Receive competitive compensation that reflects your experience.
</li><li>Ideal for those seeking part-time positions.
</li></ul><ul><li>Access career advancement assistance through partnerships with BCBA schooling programs.
</li><li>Benefit from a robust clinical team dedicated to providing the support you deserve.
</li><li>Fellowship and internship opportunities to accumulate both restricted and unrestricted hours.
</li><li>Enjoy the freedom to choose your own cases, without a minimum case requirement.
</li><li>Earn referral bonuses by spreading the word about our opportunities.
</li></ul>Responsibilities:
<ul><li>Provide one-on-one ABA services to clients, using evidence-based interventions supporting independence and positive behavior.
</li><li>Serve as an integral member of our clinical team, responsible for the direct implementation of skill-building and care plans.
</li><li>Record session data accurately using electronic devices.
</li><li>Foster a positive learning environment for clients and connect with families.
</li></ul>Qualifications:
<ul><li>High school diploma or equivalent.
</li><li>Willingness to learn and passionate about making a difference for children with Autism.
</li><li>Patience, compassion, and the ability to maintain a calm demeanor in challenging situations.
</li><li>RBT certification is required before working
</li></ul>Need to Know:
<ul><li>Services will be provided in clients' homes or in community-based locations.
</li><li>All positions start off part-time.
</li><li>Looking to hire candidates who are willing to make a 6-month commitment to change our clients lives.
</li></ul>Great Fit If You Have Experience In:
<ul><li>Education or early childhood development
</li><li>Childcare, babysitting, or youth mentorship
</li><li>Teaching assistant, paraprofessional, or instructional aide roles
</li><li>After-school programs or camp counseling
</li><li>Behavioral health, mental health, or social services
</li><li>ABA therapy or working with individuals with Autism
</li><li>Healthcare support (DSP, CNA, HHA, PCA, caregiver)
</li><li>Supporting a neurodiverse family member or loved one
</li></ul>No experience? No problem &mdash; paid training is provided! 
If you're compassionate, patient, and passionate about making a difference, we encourage you to apply.
Join our team, contribute your skills to our mission, and continue your journey of making a meaningful difference in the lives of children with Autism. Apply today and be a part of our dynamic and fulfilling community!</div>

Pataskala Premier RBT Support Team

SMARTBENEFITS

Welcome to Your Next Adventure!Step into a fast-paced, customer-first environment where every interaction matters. As a Customer Service Executive, you&rsquo;ll be at the heart of our CX operations&mdash;ensuring customers have a smooth, reliable, and delightful experience, especially during our busiest meal times. If you enjoy problem-solving, thrive under pressure, and love helping people, this role is for you.What You&rsquo;ll Get Your Hands On:<ul><li>Handle customer interactions across calls, chats, and emails with professionalism and empathy</li><li>Resolve issues related to orders, deliveries, payments, and product quality</li><li>Coordinate with operations, riders, and kitchen teams to ensure timely resolutions</li><li>Manage high volumes during peak hours (lunch &amp;amp; dinner) while maintaining service quality</li><li>Accurately log and track all customer interactions in CRM systems</li><li>Escalate complex cases and follow through until resolution</li><li>Maintain adherence to service standards, SLAs, and internal processes</li></ul>The Magic You Bring<ul><li>1&ndash;3 years of experience in customer service (food delivery, e-commerce, or call center preferred)</li><li>Fluent in Arabic &amp;amp; English (Khaleeji accent is preferred)</li><li>Strong communication skills&mdash;clear, calm, and customer-focused</li><li>Ability to handle pressure, multitask, and manage difficult conversations</li><li>Basic knowledge of CRM tools and computer systems</li><li>Flexibility to work in a 24/7 rotational shift environment</li></ul>Bonus Points if You Have:<ul><li>Experience in a high-growth startup or food delivery platform</li><li>Strong problem-solving mindset with a proactive approach</li><li>Familiarity with customer satisfaction metrics (CSAT, TAT, QA)</li></ul>Success Factors:<ul><li>Customer Satisfaction (CSAT)</li><li>First Contact Response (FCR)</li><li>Resolution Time (TTR)</li><li>Quality Assurance (QA) scores</li></ul>Inside Snoonu&rsquo;s UniverseSnoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more &ndash; all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.The Dream We&rsquo;re ChasingTo be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.The Quest We&rsquo;re OnTo radically transform how people live by leveraging technology to connect them with endless possibilities.Our Everyday SuperpowersBe Customer Obsessed: &ldquo;Focus on the customer and all else will follow.&rdquo;Act with Integrity: &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;Be Curious and Creative: &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;Lead by Example and Take Ownership: &ldquo;Be the change you want to see and take ownership.&rdquo;Work Smart and Deliver Results: &ldquo;You can do more by doing less, better, and faster.&rdquo;It's All About People: &ldquo;Be a team player; together we are stronger.&rdquo;Perks &amp; Worklife Magic At SnoonuGlobal Vibes &ndash; Collaborate with a worldwide crew.Brain Boosters &ndash; Learning budgets, access to courses, and tools for your growth.Builder&rsquo;s Playground &ndash; Own your tasks, own your path! We&rsquo;re big on autonomy.Flexible Time Off &ndash; We take recharging seriously. Generous leave and wellness policies.Agile Everything &ndash; Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.Great Place to Work&reg; CertifiedWe&rsquo;re certified as a Great Place to Work&reg;, a recognition that celebrates a culture we&rsquo;ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.Certified for ExcellenceOur ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.Beyond the Code: Giving Back MattersWe don&rsquo;t just build apps. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.Diversity Isn&rsquo;t Just a BuzzwordAt Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.Let&rsquo;s Build the Future TogetherApply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.Pay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

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Customer support

Pataskala Premier RBT Support Team

Customer Support