customer solutions manager Jobs in Islamabad Pakistan

customer solutions manager

customer success specialist Jobs in Islamabad Pakistan

customer success specialist

associate, client support Jobs in Islamabad Pakistan

associate, client support

call center agents/csr Jobs in Islamabad Pakistan

call center agents/csr

channel sales representative Jobs in Islamabad Pakistan

channel sales representative

customer support representative

Red Star Technologies Pvt. Ltd.

We are looking for a Customer Support Representative with strong English communication skills and a passion for helping others. In this role, you will be the first point of contact for our customers &mdash; ensuring their questions are answered, issues are resolved, and they receive an exceptional experience every time.Key Responsibilities:<ul><li>Handle customer inquiries via phone, email, or chat in a professional and timely manner.</li><li>Provide accurate information about company products and services.</li><li>Resolve customer complaints effectively and follow up to ensure satisfaction.</li><li>Maintain detailed records of all interactions using internal systems.</li><li>Collaborate with internal teams to improve customer experience and service quality.</li><li>Identify opportunities to enhance support processes.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree (Completed).</li><li>1&ndash;2 years of experience in a customer service or support role.</li><li>Excellent English communication skills &mdash; both verbal and written.</li><li>Strong interpersonal, problem-solving, and multitasking abilities.</li><li>Proficiency with computers and familiarity with CRM tools is a plus.</li></ul>What We Offer:<ul><li>Competitive salary package.</li><li>Growth and learning opportunities within the company.</li><li>Friendly and collaborative work environment.</li><li>Performance-based incentives.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Support Representative

ProtoCall Outsource

Job Title: Customer Support Representative (ON-SITE JOB)Job Description: We are a leading inbound contact centre working with taxi companies across the UK. We are looking for motivated and customer-oriented individuals to join our team as Inbound Contact Centre Representatives.Responsibilities:<ul><li>Handle inbound calls and inquiries from taxi customers and drivers</li><li>Assist with booking and dispatching taxi services</li><li>Provide exceptional customer service and support</li><li>Handle and resolve customer complaints and concerns</li><li>Maintain accurate and up-to-date records of customer interactions</li><li>Follow company policies and procedures for quality assurance and compliance</li></ul>Requirements:<ul><li>Excellent communication skills, both verbal and written</li><li>Ability to multitask and prioritize in a fast-paced environment</li><li>Strong problem-solving and decision-making abilities</li><li>Ability to work flexible hours, including weekends and holidays</li><li>Experience in a customer service or call centre role preferred</li><li>Knowledge of the taxi industry or transportation logistics a plus</li><li>Its an office based job and work from home will NOT be considered</li></ul>Office Location: Phase 6, Bahria Town, IslamabadWe offer a competitive salary, comprehensive training, and opportunities for career advancement. If you are passionate about providing exceptional customer service and enjoy working in a dynamic team environment, we want to hear from you.To apply, please submit your resume.Job Types: Full-time, Contract Contract length: 12 monthsPay: Rs50,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>Minimum 1 year contract</li></ul>Experience:<ul><li>Call Centre: 1 year (Required)</li></ul>Language:<ul><li>Fluent English (Required)</li></ul>

Customer Support Representative required for UK based Taxi Companies

Tangent Technologies Pvt Ltd

Job description Responsibilities:Tangent Technologies are hiring for Customer Support Agent <ul><li>Present, promote and sell products/services using solid arguments to existing and prospective customers</li><li>Perform cost-benefit and needs analysis of existing/potential customers to meet their needs</li><li>Establish, develop and maintain positive business and customer relationships</li><li>Reach out to customer leads through cold calling</li><li>Expedite the resolution of customer problems and complaints to maximize satisfaction</li><li>Achieve agreed upon sales targets and outcomes within schedule</li><li>Coordinate sales effort with team members and other departments</li><li>Analyze the territory/market&rsquo;s potential, track sales and status reports</li><li>Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.</li><li>Keep abreast of best practices and promotional trends</li><li>Continuously improve through feedback</li></ul>Requirements:<ul><li>Proven work experience of at least 1 year as a Customer Sales Representative</li><li>Excellent knowledge of MS Office</li><li>Familiarity with BRM and CRM practices along with ability to build productive business professional relationships</li><li>Highly motivated and target driven with a proven track record in sales</li><li>Excellent selling, negotiation and communication skills</li><li>Prioritizing, time management and organizational skills</li><li>Ability to create and deliver presentations tailored to the audience needs</li><li>Relationship management skills and openness to feedback</li><li>Bachelor&rsquo;s degree in business or a related field</li></ul>What we offer? (Benefits)<ul><li>Wonderful working environment unique opportunity to learn a complete product cycle.</li><li>Competitive salary and incentive package</li><li>Provident fund</li><li>Bi-annual increments</li><li>Appreciation awards</li><li>18 paid leaves</li><li>Health insurance</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>&bull; What is your current salary?</li><li>&bull; What is your expected salary?</li><li>&bull; Do you have excellent English Communication Skills?</li><li>&bull; Our office is located at i9/3 Islamabad. Do you have any commute</li><li>&bull; Can you join us immediately?</li><li>&bull; Do you have 1-2 year experience of US Healthcare Campaigns?</li></ul>Work Location: In person

Customer Support Agent

TwinHub

RESPONSIBILITIES<ul><li>Greet members, guests, and visitors warmly, reflecting company's welcoming culture</li><li>Handle all walk-in and phone inquiries about memberships, meeting rooms, or facilities</li><li>Guide new visitors and clients regarding seating, protocols, and available services</li><li>Manage day pass check-ins and workspace reservations via internal tools</li><li>Maintain visitor logs and inform relevant members when their guests arrive</li><li>Assist with internal coordination for parcel handling, mail distribution, and courier dispatch</li><li>Support members with basic queries related to internet access, printing, and common areas</li><li>Log maintenance or operational complaints and follow up with the relevant teams</li><li>Communicate official policies clearly and help uphold community etiquette</li><li>Maintain discretion and professionalism while handling member information</li><li>Act as the face of the company, delivering excellent first impressions every day</li><li>You must be comfortable with 9-10 hours of work shift (preferably 12:00 PM to 9:00 PM)</li></ul>BENEFITS<ul><li>Free home-made and hygienic lunch</li><li>Flexible timings</li><li>No strict leave or timing policy</li><li>Frank environment with no Sir/Boss culture</li><li>Regular Mentorship meetings</li><li>Career growth towards Community Manager's role</li><li>In house accommodation can be provided to the ideal candidate</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs50,000.00 per monthAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>How long can you commit to stay with us?</li></ul>Experience:<ul><li>Customer Support/Sales/Front Desk: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Court Captain (Front Desk Officer)

Truck It In

<div>
 
 About the role
 
 
 
 We are in search of a Customer Success Specialist who will serve as the primary point of contact for clients, ensuring their inquiries and technical issues are resolved efficiently. This role focuses on enhancing client satisfaction and maintaining long-term relationships.
 
 
 
 What You Will Do:
 
 
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 <li>
 
 Handle incoming calls, emails, and chat inquiries from Clients, providing accurate information and timely technical assistance.
 
 
 </li>
 <li>
 
 Basic understanding of our product to troubleshoot Clients&rsquo; issues.
 
 
 </li>
 <li>
 
 Accurately document, track, and monitor Clients&rsquo; issues to guarantee prompt resolution and high service quality.
 
 
 </li>
 <li>
 
 Manage and prioritize multiple Clients&rsquo; requests to deliver a seamless Client experience.
 
 
 </li>
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 Collaborate with cross-functional teams to share client insights, feedback, and updates, ensuring alignment across departments for consistent service delivery.
 
 
 </li>
 </ul>
 
 What We Are Looking For:
 
 
 <ul>
 <li>
 
 Excellent verbal and written communication skills in English, with the ability to explain technical information clearly and professionally.
 
 
 </li>
 <li>
 
 Up to 2 years of experience in technical Client service or helpdesk support, with a strong passion for helping clients and solving problems.
 
 
 </li>
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 Proficiency with website and CRM applications, along with a solid working knowledge of Microsoft Office tools.
 
 
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 Ability to remain calm under pressure, troubleshoot effectively, and manage multiple client requests simultaneously.
 
 
 </li>
 <li>
 
 Proven ability to track, resolve, and follow up on Clients&rsquo; issues while maintaining confidentiality and professionalism at all times.
 
 
 </li>
 <li>
 
 Prior experience in software sales and support, banking, medical billing, and insurance industries will be preferred.
 
 
 </li>
 </ul>
 
 How We&rsquo;ll Support You:
 
 
 
 We are committed to supporting you by providing ample opportunities and competitive compensation for your professional development and career advancement. Our dynamic and inclusive work environment fosters collaboration, innovation, and mutual respect. We are committed to providing equal employment opportunities and are excited to hear from you. Join us in this exciting journey as we change gears and disrupt the logistics landscape in Asia.
 
 
 
</div>

Customer Success Specialist

Halal Ad

&middot; Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.&middot; Resolve customer issues, complaints, and questions with efficiency and empathy.&middot; Provide accurate information about our products and services.&middot; Maintain detailed and accurate records of customer interactions.&middot; Escalate complex issues to the relevant department when necessary.&middot; Strive to achieve high levels of customer satisfaction.Job Type: Full-timePay: Rs40,000.00 per monthWork Location: In person

Customer Support Officer

LASEWERS

Sales Representative &ndash; 19L Water Bottling SalesLocation: Japan Road, IslamabadJob SummaryWe are looking for an energetic and reliable Sales Representative to promote and grow sales of 19-liter bottled drinking water in Islamabad and Rawalpindi. The role involves building new customer connections, maintaining regular delivery clients, and helping expand our distribution network across residential and corporate sectors.Key Responsibilities<ul><li>Identify and visit new customers including homes, offices, shops, and institutions.</li><li>Build and maintain strong relationships with existing clients to ensure repeat orders.</li><li>Achieve monthly sales targets for bottle subscriptions and deliveries.</li><li>Maintain proper record of sales, payments, and customer feedback.</li><li>Coordinate with delivery and accounts teams for smooth operations.</li><li>Conduct market surveys to identify potential customers and competitor activity.</li><li>Support promotional activities and local marketing campaigns.</li><li>Ensure customer satisfaction and timely resolution of service complaints.</li></ul>Requirements<ul><li>Minimum qualification: Intermediate / Bachelor&rsquo;s preferred.</li><li>Experience: 1&ndash;3 years in outdoor sales, preferably in water delivery, beverage, or FMCG.</li><li>Strong communication and persuasion skills.</li><li>Good knowledge of Islamabad and Rawalpindi routes and markets.</li><li>Must own a motorcycle or have reliable mobility for fieldwork.</li><li>Honest, punctual, and customer-focused attitude.</li></ul>Compensation<ul><li>Fixed salary plus commission on sales performance.</li><li>Fuel and mobile allowance where applicable.</li></ul>Job Type: Full-timeWork Location: In person

Sales Representative – 19L Water Bottling Sales

Explore 466+ Customer support representative in Islamabad Pakistan this November. Find roles across top companies and apply now to boost your career.