customer support representative

mb marketing

Job DescriptionWe are seeking a customer support representative that excels in meeting customers' expectations, from answering questions services to processing situations. You should assist in investigating issues that arise and resolving conflicts from customer complaints to ensure customer satisfaction.To be successful as a customer support representative, you should stay informed about service specifications and maintain good relations with customers. Ultimately, a successful Customer Support Representative should be able to achieve outstanding customer service and communicate effectively with customers.Customer Support Responsibilities:Managing incoming calls.Building good relationships with customers.Resolving complaints and following up on resolutions.Support payment service providerManagement of VOIP systems (Telephony)Identifying customers' needs.Reporting for different departmentsFollowing procedures and policies.Customer Support Requirements:High school diploma or equivalent.Excellent English speaking skillExcellent Microsoft Word, Excel and Google Docs skillExperience in customer service.Strong telephone etiquette.Familiarity with CRM tools.Excellent communication skills.İş T&uuml;r&uuml;: Tam zamanlıMaaş: 40.000,00TRY - 50.000,00TRY aylıkDil:<ul><li>İngilizce (Zorunlu)</li></ul>

ENGLISH CONVERSION AGENT

<div>Before you apply to a job, select your language preference from the options available at the top right of this page.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow&mdash;people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
This position performs general office duties respective to the supported group, such as data manipulation, planning, package handling, shipping, auditing, inventory, customer support, operations support, etc. He/She performs other tasks as requested. 
Employee Type: 
Permanent 
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.</div>

Freight clerk

Freight Clerk

Sole Kafe Ve Restoran İşletmecilği

M&uuml;şteri İlişkiler Uzmanı,Danışmanlığını yaptığımız, global ve uluslararası markaların m&uuml;şteri hizmetleri ve ya backoffice ekiplerinde değerlendirilmek &uuml;zere, T&uuml;rkiye geneli Ana dil seviyesinde &quot;Almanca Bilen M&uuml;şteri Danışmanı&quot; arayışımız bulunmaktadır.Projeler de home office &ccedil;alışma modeli bulunuyor. Bilgisayar ve diğer ekipmanlar firma tarafından sağlanacaktır.İŞ TANIMI:&middot; Firmanın yabancı m&uuml;şterilerinden gelen taleplerin karşılanması ve &ccedil;&ouml;z&uuml;mlen dirilmesi(Kesinlikle Satış yapılmamakta).&middot; Mail ve, veya telefon &uuml;zerinden gelen kullanıcı ve &uuml;ye şikayetlerinin cevaplandırılması, sistem &uuml;zerinde ilgili kayıtların oluşturulması.ARANAN NİTELİKLER:&middot; Anadil veya ileri seviyede Almanca bilen,&middot; Tercihen en az ortaokul mezunu( Almanya, Avusturya ve ya İsvi&ccedil;re de eğitim almış),SOSYAL HAKLAR:Y&uuml;ksek NET Maaş + Y&uuml;ksek Performans Primi + Yemek + &Ouml;SS&Ccedil;ALIŞMA SAATLERİ:- Sabit ve vardiyalı &ccedil;alışma se&ccedil;enekleri de bulunmaktadır.İZİN G&Uuml;NLERİ:- Haftanın 5 g&uuml;n&uuml; &ccedil;alışma 2 g&uuml;n izin. (Hafta sonu izin olan se&ccedil;eneklerimiz de mevcuttur.)Work Remotely<ul><li>Evet</li></ul>Tam Zamanlı Zaman zaman Parttime se&ccedil;eneği olabiliyor.Art der Stelle: Vollzeit, TeilzeitGehalt: 35.000,00TRY - 40.000,00TRY pro MonatSprache:<ul><li>Almanca (Erforderlich)</li></ul>

7/24 Vardiyalı Turizim Projesi Almanca Bilen Müşteri İlişkileri Uzmanı

ForeFlight

<div>
 We are currently seeking a Digital Portfolio Sales Director who will be responsible for planning, developing and managing competitive sales campaigns both nationally and internationally. This position will be instrumental with proactively executing sales and delivery activities to customers within the assigned region. They will work to develop customer solutions by coordinating and integrating with internal and external processes and organizations to provide a competitive advantage and to foster business growth while meeting targeted business margins. The Digital Portfolio is represented in the market by teams composed of the Sales Director with responsibility for customer account strategy and growth, a Technical Sales representative to address technology and IT issues and a Services representative managing adoption of existing business.
 
 
 This position is based in Turkey.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Drives sales and campaign activities to successful completion by integrating multiple aspects of the customers' needs in a consultative manner
 </li>
 <li>
 Crafts campaign specific strategies, secures and manages resources and secures management commitment to ensure successful execution
 </li>
 <li>
 Initiates, maintains, and advances customer relationships and works to be accepted as a trusted business partner by the customer
 </li>
 <li>
 Establishes, maintains, and expands the network to address customer needs and keep lines of communication open
 </li>
 <li>
 Identifies future business opportunities and promotes the value of Jeppesen ForeFlight portfolio and partnership
 </li>
 <li>
 Leads preparation of proposals by developing themes and discriminators and ensures correct members and resources are included in the team
 </li>
 <li>
 Leads negotiations and finalizes commitments, ensuring mutual benefit to the customer and company by interfacing directly with customer decision-makers and influencers
 </li>
 <li>
 Leverages detailed understanding of both customer and company needs and resources to find areas of alignment and integration
 </li>
 <li>
 Coordinates packaging of company and industry products and knowledge into complete solutions that meets customer needs
 </li>
 <li>
 Leverages company resources by building and leading a capture team to support customer commitments, gain a competitive advantage and foster business growth by using a comprehensive understanding (breadth and depth) of multiple products and services, process and operations, and resources
 </li>
 <li>
 Leads the approval process by advocating the customer requirements and selling the business case to management to ensure quality deals
 </li>
 <li>
 Balances the enterprise, business unit and customer goals to meet and drive Long Range Business Plan (LRBP)
 </li>
 <li>
 Acts as a mentor to colleagues regarding capturing and documenting detailed customer knowledge and assists in network development
 
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree, or equivalent experience
 </li>
 <li>
 5 or more years sales and marketing experience
 </li>
 <li>
 5 years of experience with complex sales, multi-stakeholder B2B sales and software solutions
 </li>
 <li>
 Must be fluent in Turkish
 </li>
 <li>
 Experience driving campaign and account strategy with go-to-market stakeholders
 </li>
 <li>
 Proven ability to successfully influence internal partners to drive new business
 </li>
 <li>
 Working knowledge in software solutions or software development
 
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 3 years experience in software sales
 </li>
 <li>
 Experience with Salesforce as CRM solution
 </li>
 <li>
 Familiar with Boeing / Jeppesen / Aerdata family of digital solutions
 </li>
 <li>
 Commercial Aviation industry or airline experience
 </li>
 <li>
 Proficiency in Russian is a plus
 </li>
 <li>
 Pilot or aviation enthusiast
 
 
 
 </li>
 </ul>
 
 About Jeppesen ForeFlight
 
 
 
 Jeppesen ForeFlight is a leading provider of innovative aviation software solutions, serving the Commercial, Business, Military, and General Aviation sectors globally. Combining Jeppesen&rsquo;s 90-year legacy of accurate aeronautical data with ForeFlight&rsquo;s expertise in cutting-edge aviation technology, the company delivers an integrated suite of tools designed to enhance safety, improve operational efficiency, and sharpen decision-making.
</div>

Digital Portfolio Sales Director, Turkey

<div>At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we&rsquo;ll give you what you need to make it happen. It won&rsquo;t always be easy, growing takes grit. But at ABB, you&rsquo;ll never run alone. Run what runs the world.
This Position reports to:
Local Division Manager<div> 
The work model for the role is: {onsite}
 
 
Your role and responsibilities
<ul><li>Perform on-site service activities like: Service jobs, Installation and Commissioning, Routine maintenance work, Maintenance, Repairs, Upgrades, On-site troubleshooting, analyzing and rectifying of technical problems.</li><li>
Perform technical support, identify and analyze technical problems through remote, when in-office.</li><li>
Coordinate, prepare and ensure that all materials, parts and equipment are available and at the appropriate quality for Service activities. Prepare all documents and reports to be signed by the customer representative.</li><li>
Execute Service work on-site with low to medium complexity according to work instructions and in accordance with ABB standard processes, quality standards and safety guidelines.</li><li>
Deliver quality customer service to satisfy customers. In close co-operation with customer and other ABB teams, take actions to identify new Service business opportunities for ABB.</li></ul></div><div> 
Qualifications for the role
<ul><li>Bachelor&rsquo;s degree in Electrical Engineering or Electrical/Electronic Engineering .</li><li>
Minimum 2 years of service experience or equivalent working experience</li><li>
Knowledge of Low voltage and Medium Voltage Frequency Converters
</li><li>Advanced knowledge of diagnostic tools, drive configuration software, and troubleshooting techniques. Able to read electrical drawings</li><li>
Familiar with Switchboard/Panel and its products and Industrial automation systems (PLC and DCS) knowledge is an advantage</li><li>
Having a valid driving license &amp; no obstacle for traveling</li><li>
In-depth understanding of installation, maintenance, and repair processes with service logic and customer-oriented approach</li><li>
Familiarity with marine/offshore work environments and procedures</li><li>
Good command of English and fluent in Turkish</li></ul></div>
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.</div>

Field Service Engineer - Marine & Ports

Market Leading Company

QUALIFICATIONS AND JOB DESCRIPTIONWe are looking for a team member to join our International Sales Team as Sales Representative.The company was established in 2013, and has grown rapidly to become a leading provider of online trading solutions for individual and institutional clients.Based in the UK, they are innovators specialising in the development of trading platforms that are both technologically advanced and user-friendly.<ul><li>University degree,</li><li>Locating in Istanbul,</li><li>Fluency in English is a must,</li><li>Preferably sales and marketing experience,</li><li>Persuasive and goal-oriented,</li><li>Positive and proactive attitude,</li><li>Good interpersonal relation skills and sales ability,</li><li>With strong communication and teamwork skills,</li><li>Ability of multi-tasking and working under pressure,</li><li>No military obligation for male candidates or postponed for at least 2 years</li><li>Also Foreign Candidates can apply</li></ul>JOB DESCRIPTION<ul><li>Making daily calls to provided potential customer leads,</li><li>Analyzing customer needs and creating solutions to their needs,</li><li>Presenting and selling consumer product on the phone,</li><li>Preparing sales reports,</li><li>Performing customized targeted sales strategies,</li><li>Building strong relationship with Customers,</li><li>Follow up with customer database,</li><li>Handling after sales contact with clients,</li><li>Work for 5 days a week</li></ul>Job Types: Full-time, Permanent

Sales representative

Explore 733+ Customer support representative in Istanbul Turkey this January. Find roles across top companies and apply now to boost your career.