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customer support representative

MyHome App

Our customer support team works for our customers&mdash; not for us. In other words, you're always concerned about how you can a customer happy. You'd be surprise to know what we're willing to do to ensure our customers are satisfied.We often call our customer support division&mdash; &quot;The Central Kitchen&quot; because everything flows through this unit. The best members in our team served time within our customer support division.What we expect from you: <ul><li>Assist customers via calls, emails, and chats.</li><li>Update records on company's ERP and CRM.</li><li>Maintain target KPI and ensure customer satisfaction.</li><li>Collaborate with operations ensuring order fulfillment.</li></ul>Who we are looking for:<ul><li>Entrepreneurial&mdash;owner mentality.</li><li>2+ years experience in customer service.</li><li>Team player&mdash;effectively communicate with other teams.</li><li>Critical/ Analytical thinker&mdash;quickly understand problems and solve them.</li><li>Fluent in English and Arabic&mdash; spoken and written.</li></ul>What we will provide:<ul><li>Any necessary hardware/ software for you (laptop, phone, headset, etc).</li><li>Extensive training on procedures and policies.</li><li>Paid courses for personal development if desired.</li></ul>Working hours:<ul><li>As per Kuwait labor laws: 8 hours per day or 48 hours per week.</li><li>Shift-based and overtime is available (official holidays/ peak-hours).</li><li>1-hour break as per Kuwait labor laws.</li></ul>Job Type: Full-timePay: KD250.000 - KD300.000 per monthApplication Question(s):<ul><li>What is special about you? In other words, why do you think you're the best fit for this position? (We read every response).</li></ul>Experience:<ul><li>customer service: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li><li>Arabic (Required)</li></ul>

Customer Support Representative

Alghanim INDUSTRIES

Date: 24 Aug 2025
 
Location: 
KW
 
Company: 
Alghanim Industries
 
Long Description Job Summary
 The Customer Service Representative is responsible for improving the quality of services provided at Alghanim business functions. The job roles focused on taking preventative measures to deal with customers’ concerns and issues, being proactive prior to occurrence of problems and complaints. It also focuses on gently handling abused customers and defusing customer’s anger, demonstrating thoroughness in solving problems with great follow-up, the job roles also include demonstrating great knowledge of specialization of different Alghanim domains and functions.
 Job Responsibilities
 Answers customers’ queries
 Understands and fulfil customer needs and requirements.
 Maintains positive attitude during customers’ interactions.
 Ensures sales activities are handled in line with Alghanim policy.
 Supports in solving customer concerns/complaints.
 Works in coordination with Section Heads to provide excellent customer service.
 Keeps all company information including sales figures strictly confidential
 Follows Alghanim policies and guidelines
 Demonstrates high problem solving skills
 Practices high knowledge of Alghanim major functions and responsibilities
 Follows-up on pending customer issues with effective use of computer applications and telephone etiquette.
 Being aware of business KPIs and objectives
 Being aware of all in-store promotions, such as discounts, credit, free coupons, raffle draws and etc…
 Contributes to cost control and minimizing theft measures
 
Candidate Requirements
 2-3 years of experience,
 Strong English and Arabic language capabilities
 Strong communication, presentation and interpersonal skills
 Solving problem skills
 
Education Bachelor’s Degree

Customer Service Representative

KAPICO Group Holding Co.

Job Description As a Sales Associate / Sales Representative, you will play a vital role in supporting the Channel Operations Manager in the Trade (Dealers &amp; Re-Sellers) segment within the Batteries &amp; Automotive Services Company. Your responsibilities will include fostering strong customer relationships, meeting sales targets, and promoting brand awareness. You will work closely with trade customers, service centers, and internal teams to achieve channel-specific objectives.Role &amp; Responsibilities1. Customer Engagement: Build and nurture strong relationships with trade customers to understand their needs and provide excellent support.2. Sales Target Achievement: Collaborate with the sales team to achieve sales and service revenue targets set for the trade and reseller channel.3. Brand Promotion: Assist in promoting the company's brand and products within the trade channel by ensuring product visibility and availability.4. Market Insights: Gather market insights and customer feedback to help refine sales strategies and product offerings.5. Sales Support: Provide support to trade customers by offering product knowledge, addressing inquiries, and assisting with sales and service-related matters.6. Inventory Coordination: Collaborate with the inventory team to ensure stock availability and address any inventory-related issues.7. Trade Scheme Awareness: Stay informed about ongoing trade schemes, promotions, and incentives to effectively communicate them to trade customers.8. Market Research: Assist in market analysis to identify trends, competitive activities, and growth opportunities within the trade and reseller channel.9. Customer Satisfaction: Monitor and enhance customer satisfaction through responsive communication and issue resolution.10. Team Collaboration: Collaborate with the sales and support teams to ensure smooth operations and excellent customer service.Qualifications:&middot; Bachelor's degree in Business Administration, Marketing, or a related field.&middot; Prior experience in sales or customer support is a plus.&middot; Strong communication and interpersonal skills.&middot; Customer-focused with a commitment to providing top-notch service.&middot; Ability to work effectively in a dynamic and competitive industry.&middot; Proficiency in Microsoft Office and CRM software.Requirements:&middot; Enthusiastic and adaptable team player.&middot; Quick problem-solving skills and a proactive approach.&middot; Willingness to adapt to changing market dynamics and customer preferences.&middot; Excellent relationship-building skills.Employee Benefits: &middot; 30 Day Paid Leave Annually.&middot; Statutory Medical Insurance&middot; Air Ticket Voucher for Self once every two (2) year.&middot; Indemnity as per Kuwait Labor LawYour role as a Sales Associate / Sales Representative is integral to supporting the growth and success of the Trade (Dealers &amp; Re-Sellers) channel within the Batteries &amp; Automotive Services Company.Job Type: Full-timePay: KD400.000 - KD450.000 per month

Trade Sales Executive- Automotive Batteries Division

<div><div><div>If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.
</div></div><div><div><div><div>Job Req Number: 94911 
Time Type: Full Time
As Senior Systems Developer you will lead and manage the development of Transport IT solutions, working closely with end-users, business owners, and product teams to understand requirements, resolve system issues, and ensure that applications meet business needs. You will also take on a leadership role in guiding other developers, supporting existing systems, and delivering new software solutions.

Responsibilities
<ul><li>Collaborate directly with end-users and business owners to collect and understand new system requirements. Translate these needs into technical specifications.</li>
<li>Design, develop, and implement new software solutions or enhancements to existing systems to improve functionality and efficiency.</li>
<li>Investigate and resolve issues with current systems, ensuring continuous support and system reliability.</li>
<li>Plan and execute comprehensive testing of new releases and system updates to ensure stability, performance, and quality.</li>
<li>Develop project plans and manage timelines for system releases, working with stakeholders to meet deadlines.</li>
<li>Prepare training manuals and documentation for end-users to ensure smooth adoption and usage of the system.</li>
<li>Provide technical leadership and mentorship to other developers, guiding them through complex challenges and fostering best practices in system design and development.</li>
</ul>
Qualifications
<ul><li>Proven experience in systems/application development, with a focus on large-scale, enterprise-level applications.</li>
<li>Strong problem-solving skills with the ability to troubleshoot complex systems issues.</li>
<li>Excellent communication skills to interact with non-technical users and stakeholders, translating business needs into technical solutions.</li>
<li>Experience with software testing, debugging, and deployment processes.</li>
<li>Familiarity with project management methodologies, particularly Agile or similar frameworks.</li>
<li>Knowledge in the transport or logistics industry is a plus.</li>
<li>Proficient in relevant programming languages and development tools.</li>
</ul>
DSV &ndash; Global Transport and Logistics
DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You&rsquo;ll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature&rsquo;s terms.
We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we&rsquo;ll support you and your need to achieve your potential and forward your career.
Visit dsv.com</div></div></div></div></div>

Senior IT Developer

Al Asfour DCHR

Key Responsibilities &ndash; Educational Program Sales Executive<ul><li>Act as the primary representative of the company in managing and expanding the partnership with the American educational platform.</li><li>Drive sales efforts by promoting training and certification programs to schools, nurseries, and training centers.</li><li>Build and nurture long-term relationships with educational institutions, identifying their needs and offering tailored program solutions.</li><li>Manage the full sales cycle, from lead generation and outreach to closing deals and ensuring program activation.</li><li>Coordinate internally to ensure seamless program delivery, scheduling, and follow-up with clients.</li><li>Prepare and deliver compelling sales presentations, proposals, and promotional materials to potential clients.</li><li>Contribute to the company&rsquo;s marketing efforts, including basic social media support and communication planning to attract new leads.</li><li>Attend and represent the company in events, school visits, and educational exhibitions, both locally and regionally, to promote programs and expand market presence.</li><li>Collect client feedback, monitor satisfaction, and ensure consistent quality and alignment with educational standards.</li><li>Maintain detailed sales records, forecasts, and performance reports through internal tools and systems.</li></ul>Job Type: Full-timePay: KD400.000 - KD700.000 per monthExperience:<ul><li>Sales: 2 years (Required)</li><li>Marketing: 3 years (Required)</li></ul>Language:<ul><li>English (Required)</li><li>Arabic (Required)</li></ul>License/Certification:<ul><li>Driving License (Required)</li></ul>

Sales Executive

Luscious Catering

We are hiring a Mandoob (Public Relations Representative) to manage company- related government and legal procedures in Kuwait.Responsibilities:<ul><li>Process and renew visas, residencies, and work permits.</li><li>Submit and collect documents from ministries, embassies, and government authorities.</li><li>Handle company registration, license renewals, and official paperwork.</li><li>Maintain knowledge of Kuwaiti labor law and immigration procedures.</li><li>Provide administrative support as required.</li></ul>Requirements:<ul><li>Proven experience as a Mandoob / PRO in Kuwait.</li><li>Strong knowledge of government rules and regulations.</li><li>Valid Kuwaiti driving license.</li><li>Transferable residency (Article 18 preferred).</li><li>Good communication skills in Arabic (mandatory) and basic English.</li></ul>&#1575;&#1604;&#1608;&#1589;&#1601; &#1575;&#1604;&#1608;&#1592;&#1610;&#1601;&#1610;:<ul><li>&#1578;&#1593;&#1604;&#1606; &#1588;&#1585;&#1603;&#1578;&#1606;&#1575; &#1593;&#1606; &#1581;&#1575;&#1580;&#1578;&#1607;&#1575; &#1573;&#1604;&#1609; &#1605;&#1606;&#1583;&#1608;&#1576; &#1593;&#1604;&#1575;&#1602;&#1575;&#1578; &#1593;&#1575;&#1605;&#1577; &#1604;&#1573;&#1583;&#1575;&#1585;&#1577; &#1575;&#1604;&#1605;&#1593;&#1575;&#1605;&#1604;&#1575;&#1578; &#1575;&#1604;&#1581;&#1603;&#1608;&#1605;&#1610;&#1577; &#1608;&#1575;&#1604;&#1573;&#1580;&#1585;&#1575;&#1569;&#1575;&#1578; &#1575;&#1604;&#1602;&#1575;&#1606;&#1608;&#1606;&#1610;&#1577; &#1575;&#1604;&#1582;&#1575;&#1589;&#1577; &#1576;&#1575;&#1604;&#1588;&#1585;&#1603;&#1577; &#1601;&#1610; &#1583;&#1608;&#1604;&#1577; &#1575;&#1604;&#1603;&#1608;&#1610;&#1578;.</li></ul>&#1575;&#1604;&#1605;&#1607;&#1575;&#1605; &#1575;&#1604;&#1608;&#1592;&#1610;&#1601;&#1610;&#1577;:<ul><li>&#1575;&#1587;&#1578;&#1582;&#1585;&#1575;&#1580; &#1608;&#1578;&#1580;&#1583;&#1610;&#1583; &#1575;&#1604;&#1573;&#1602;&#1575;&#1605;&#1575;&#1578; &#1608;&#1575;&#1604;&#1578;&#1571;&#1588;&#1610;&#1585;&#1575;&#1578; &#1608;&#1578;&#1589;&#1575;&#1585;&#1610;&#1581; &#1575;&#1604;&#1593;&#1605;&#1604;.</li><li>&#1578;&#1587;&#1604;&#1610;&#1605; &#1608;&#1575;&#1587;&#1578;&#1604;&#1575;&#1605; &#1575;&#1604;&#1605;&#1587;&#1578;&#1606;&#1583;&#1575;&#1578; &#1605;&#1606; &#1575;&#1604;&#1608;&#1586;&#1575;&#1585;&#1575;&#1578; &#1608;&#1575;&#1604;&#1587;&#1601;&#1575;&#1585;&#1575;&#1578; &#1608;&#1575;&#1604;&#1580;&#1607;&#1575;&#1578; &#1575;&#1604;&#1581;&#1603;&#1608;&#1605;&#1610;&#1577;.</li><li>&#1605;&#1578;&#1575;&#1576;&#1593;&#1577; &#1605;&#1593;&#1575;&#1605;&#1604;&#1575;&#1578; &#1578;&#1587;&#1580;&#1610;&#1604; &#1608;&#1578;&#1580;&#1583;&#1610;&#1583; &#1578;&#1585;&#1575;&#1582;&#1610;&#1589; &#1575;&#1604;&#1588;&#1585;&#1603;&#1577; &#1608;&#1575;&#1604;&#1571;&#1608;&#1585;&#1575;&#1602; &#1575;&#1604;&#1585;&#1587;&#1605;&#1610;&#1577;.</li><li>&#1575;&#1604;&#1573;&#1604;&#1605;&#1575;&#1605; &#1576;&#1602;&#1608;&#1575;&#1606;&#1610;&#1606; &#1575;&#1604;&#1593;&#1605;&#1604; &#1608;&#1575;&#1604;&#1607;&#1580;&#1585;&#1577; &#1601;&#1610; &#1575;&#1604;&#1603;&#1608;&#1610;&#1578;.</li><li>&#1578;&#1602;&#1583;&#1610;&#1605; &#1575;&#1604;&#1583;&#1593;&#1605; &#1575;&#1604;&#1573;&#1583;&#1575;&#1585;&#1610; &#1593;&#1606;&#1583; &#1575;&#1604;&#1581;&#1575;&#1580;&#1577;.</li></ul>&#1575;&#1604;&#1605;&#1578;&#1591;&#1604;&#1576;&#1575;&#1578;:<ul><li>&#1582;&#1576;&#1585;&#1577; &#1587;&#1575;&#1576;&#1602;&#1577; &#1603;&#1605;&#1606;&#1583;&#1608;&#1576; &#1593;&#1604;&#1575;&#1602;&#1575;&#1578; &#1593;&#1575;&#1605;&#1577; &#1601;&#1610; &#1575;&#1604;&#1603;&#1608;&#1610;&#1578;.</li><li>&#1605;&#1593;&#1585;&#1601;&#1577; &#1580;&#1610;&#1583;&#1577; &#1576;&#1575;&#1604;&#1602;&#1608;&#1575;&#1606;&#1610;&#1606; &#1608;&#1575;&#1604;&#1573;&#1580;&#1585;&#1575;&#1569;&#1575;&#1578; &#1575;&#1604;&#1581;&#1603;&#1608;&#1605;&#1610;&#1577;.</li><li>&#1585;&#1582;&#1589;&#1577; &#1602;&#1610;&#1575;&#1583;&#1577; &#1603;&#1608;&#1610;&#1578;&#1610;&#1577; &#1587;&#1575;&#1585;&#1610;&#1577;.</li><li>&#1573;&#1602;&#1575;&#1605;&#1577; &#1602;&#1575;&#1576;&#1604;&#1577; &#1604;&#1604;&#1578;&#1581;&#1608;&#1610;&#1604; (&#1610;&#1601;&#1590;&#1604; &#1605;&#1575;&#1583;&#1577; 18).</li><li>&#1573;&#1580;&#1575;&#1583;&#1577; &#1575;&#1604;&#1604;&#1594;&#1577; &#1575;&#1604;&#1593;&#1585;&#1576;&#1610;&#1577; (&#1571;&#1587;&#1575;&#1587;&#1610;) &#1608;&#1605;&#1593;&#1585;&#1601;&#1577; &#1571;&#1587;&#1575;&#1587;&#1610;&#1577; &#1576;&#1575;&#1604;&#1604;&#1594;&#1577; &#1575;&#1604;&#1573;&#1606;&#1580;&#1604;&#1610;&#1586;&#1610;&#1577;</li></ul>Contact DeltailEmail :- hr@foxdelivery.netWhatsapp:- 69955199Job Type: Full-time

Public Relation Representative (Mandoob مندوب علاقات عامة)

American Creativity Academy

<div>We are looking to hire a dedicated Secretary to join us at the American Creativity Academy! 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Experience:

Bachelor's degree required. Basic computer skills required. Knowledge of Microsoft windows including word processing, electronic spreadsheets, E-mail, etc. Understanding of standard office equipment (telephones, dictation equipment, FAX and copying machines, typewriter, calculator, etc.

LANGUAGE SKILLS:

Bilingual (Arabic / English) preferred. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

GENERAL RESPONSIBILITIES
<div>
<ul><li>Performs secretarial functions relating to the responsibilities of the Department.</li></ul>
<ul><li>Provide administrative support to the Principal / Department by facilitation internal and external communications, acting as a liaison with departments and parents, and coordinating administrative affairs.</li></ul>
</div>
Salary range is 360 KWD - 410 KWD per month, depending upon educational credentials and years of related experience.</div>

School Secretary, starting August 2025

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