customer support executive Jobs in Pakistan

customer support executive

customer service representative Jobs in Pakistan

customer service representative

customer sales representative Jobs in Pakistan

customer sales representative

sales development representative Jobs in Pakistan

sales development representative

call center agent

customer support representative

HSK Digitronix Technologies

Job Position: Customer Support Representative (CSR)&ndash; Night Shift Job Type: Call-based jobCompany: Fortune Tech Industry: Vehicle Transportation &amp; Logistics (USA Market)Fortune Tech is hiring Customer Support Representative for our transportation services operations. We work across the US and coordinate vehicle transportation from one location to another.Job Responsibilities:<ul><li>Handle inbound and outbound calls with US clients and carriers</li><li>Coordinate vehicle transportation orders across the USA</li><li>Communicate with carriers, drivers, and customers on calls and messages</li><li>Provide customer support and shipment updates</li><li>Track pickups and deliveries</li><li>Handle daily dispatch and coordination activities</li></ul>Required Skills:<ul><li>Good English communication skills (spoken and written)</li><li>Comfortable working in a call-based environment</li></ul>Work Location: Gulshan-e-Iqbal , Block 3 , near Disco Bakery, KarachiWorking Hours (Ramadan Schedule):<ul><li>8:00 PM to 4:00 AM</li><li>(for females timings: 8:00 PM to 1:00 AM)</li></ul>Working hours <ul><li>6:00 PM to 3:00 AM</li><li>(for females timings : 6:00 PM to 1:00 AM)</li></ul>Salary Package:<ul><li>PKR 35,000 &ndash; 40,000 per month</li><li>Commission in USD Dollars</li><li>Daily hand-cash</li></ul>Important Notes:<ul><li>This is a call-based job.</li><li>We do not provide any conveyance / pick &amp; drop facility.</li><li>No conveyance will be provided for female candidates as well.</li></ul>Job Types: Full-time, FresherApplication Question(s):<ul><li>Do you have good english communication skills?</li><li>Are you able and willing to work in night shift from 6PM-3AM?</li><li>Can you manage your own conveyance to gulshan e iqbal block 3 ?</li></ul>Work Location: In personJob Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Customer support representative

IGET Solutions PVT Ltd

IGET SOLUTIONS PVT LTDlooking for a dedicated and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for managing customer interactions, resolving queries.Key Responsibilities:<ul><li>Handle customer calls in a professional and courteous manner.</li><li>Respond to customer inquiries via phone, email, or live chat promptly and effectively.</li><li>Provide accurate information about company services, processes, and policies.</li><li>Resolve customer complaints and issues while maintaining a positive customer experience.</li><li>Maintain detailed and accurate records of customer interactions in the system.</li><li>Follow up with customers to ensure their concerns are resolved.</li><li>Maintain a professional tone and deliver high-quality customer support at all times.</li></ul>Requirements:<ul><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving and active listening abilities.</li><li>Ability to handle customers calmly and professionally under pressure.</li></ul>Timings: 5:00 PM TILL 2:00AM LOCATION: Bahria town-Lahore. NIGHT SHIFT.Job Type: Full-timeWork Location: In person

Customer Support Representative

BP COMMUNICATIONS (SMC-PRIVATE) LIMITED

BP Communications is hiring a Customer Support Representative to join our growing customer experience team in Lahore. This role is ideal for candidates who have experience handling UK or USA customers as well as fresh graduates who possess strong English communication skills and a customer-focused mindset.The selected candidate will act as the primary point of contact for customers, assisting them with inquiries, resolving concerns, and ensuring a smooth and positive customer service experience. Responsibilities<ul><li>Handle customer queries through calls and email in a professional manner</li><li>Understand customer concerns and provide accurate solutions</li><li>Record and update customer interactions in CRM systems</li><li>Follow up on pending or escalated cases until resolution</li><li>Coordinate with internal teams to resolve customer issues</li><li>Share feedback and recurring concerns with the team to improve service quality</li><li>Maintain product and service knowledge through ongoing training</li></ul>Requirements<ul><li>Fresh graduates are encouraged to apply</li><li>1&ndash;2 years of customer support or call center experience is preferred</li><li>Fluent spoken and written English</li><li>Strong communication and problem-solving skills</li><li>Basic computer knowledge</li><li>Ability to handle multiple customer conversations</li><li>Positive attitude and willingness to learn</li></ul>Benefits<ul><li>Competitive salary package</li><li>Career growth opportunities</li><li>Friendly and professional work environment</li><li>Training and development support</li><li>Monday to Friday schedule (weekends off)</li><li>Free daily lunch</li></ul>Working HoursSummer: 1:00 PM &ndash; 10:00 PM Winter: 2:00 PM &ndash; 11:00 PMWork LocationOn-site &ndash; Garden Town, LahoreJob Type: Full-timePay: Rs60,000.00 - Rs100,000.00 per monthWork Location: In person

Wyxan

Wyxan is a forward-thinking IT solutions company powered by innovation and expertise. Our team of talented developers, designers, and strategists collaborates to deliver cutting-edge technology solutions that help businesses streamline operations, scale efficiently, and achieve sustainable growth.Role OverviewWe are seeking highly motivated and detail-oriented Customer Support Representatives with excellent English communication skills to join our operations team. This role involves real-time monitoring of field personnel, maintaining consistent communication with on-site team members, and ensuring compliance with operational protocols. The ideal candidate will be proactive, responsible, and capable of handling time-sensitive situations with confidence and clarity.Key Responsibilities:<ul><li>Monitor real-time activity of field personnel and ensure timely completion of check-ins, reports, and assigned duties.</li><li>Promptly contact on-site staff via phone when scheduled tasks or check-ins are missed, and ensure corrective action is taken.</li><li>Maintain accurate logs of all communications and operational updates.</li><li>Respond to inquiries and concerns from clients, providing timely and professional support.</li><li>Escalate operational issues to management when necessary.</li><li>Collaborate with internal teams to ensure smooth daily operations.</li><li>Prepare daily shift reports and summaries of any issues or incidents.</li><li>Follow up with field personnel to confirm task completion and service quality.</li></ul>Requirements:<ul><li>Excellent verbal and written communication skills in English.</li><li>Strong sense of responsibility and ability to work independently.</li><li>Previous experience in customer support, dispatch, or operations monitoring preferred.</li><li>Ability to multitask and remain calm under pressure.</li><li>Strong problem-solving skills and attention to detail.</li><li>Comfortable making phone calls and addressing operational issues in real time.</li><li>Flexible to work various shifts, including weekends and nights.</li></ul>Preferred Qualifications:<ul><li>Experience in the security, logistics, or service industry is a plus.</li><li>Familiarity with workforce tracking or scheduling platforms.</li></ul>Why Join Wyxan<ul><li>Fuel allowance</li><li>Leave encashment</li><li>Medical coverage</li><li>Work with a growing, ambitious team</li><li>Creative freedom to shape and grow the brand&rsquo;s voice</li><li>Flexible and collaborative work environment</li></ul>Location: Gulberg Greens, IslamabadJob Type: Full-timeApplication Question(s):<ul><li>Salary Expectations?</li></ul>Experience:<ul><li>Customer Support Representative: 2 years (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In person

Sowears

About the RoleWe are seeking a professional and experienced Customer Service Representative (CSR) to join our team. You will be the first point of contact for our customers, handling communication via email, WhatsApp, and phone calls. As most interactions are written, strong English communication skills are essential. You will also manage complaints, inquiries, and order-related issues while representing our brand professionally.Key Responsibilities<ul><li>Respond to customer queries via email, WhatsApp, and calls</li><li>Handle order status, product inquiries, returns, exchanges, and complaints</li><li>Maintain accurate customer records in CRM</li><li>Coordinate with fulfillment and logistics teams to resolve order issues</li><li>Ensure proper follow-ups until issues are fully resolved</li><li>Manage multiple conversations simultaneously while maintaining professionalism.</li></ul>Requirements<ul><li>3&ndash;4 years of customer service experience (E-commerce preferred)</li><li>Typing speed: 50+ WPM</li><li>Excellent written and spoken English</li><li>O/A Level educational background preferred.</li><li>Strong problem-solving and conflict-handling skills</li><li>Calm, responsible, and professional attitude</li><li>Familiarity with Shopify, Zendesk, or similar platforms is a plus</li><li>Immediate joining preferred.</li></ul>Who We&rsquo;re Looking ForWe want a mature, dependable, and proactive individual who can handle customer pressure without constant supervision.Note: This is a mid-level position, not a senior or managerial role. Please apply only if your experience matches this level.Location: NazimabadS.I.T.E Area, Karachi Job Type: Full-Time (On-Site) Working Days: Monday to Saturday (Monday&ndash;Friday On-Site | Saturday Work From Home) Timings: 9:00 AM &ndash; 6:00 PMJob Type: Full-timeApplication Question(s):<ul><li>Do you possess 3&ndash;4 years of customer service experience, preferably in E-commerce? </li><li>Do you maintain a typing speed of at least 50 words per minute?</li><li>Do you handle customer communication professionally in written and spoken English?</li><li>Do you have experience handling order inquiries, returns, exchanges, and customer complaints?</li><li>What is your Current Salary Package?</li><li>What is your Expected Salary Package?</li><li>We are looking for someone who can join us immediately. Can you join Immediately?</li></ul>Work Location: In person

Nysonian

<div>Location: Islamabad, Pakistan (Onsite) 
Employment Type: Full-time
About Nysonian 
Nysonian builds the next generation of global lifestyle brands; brands that inspire how people travel, move, and live. We create not just products, but experiences that empower people worldwide.
Our Fast-Growing Portfolio Includes:
<ul><li>NOBL Travel &mdash; redefining modern travel with design, durability, and performance</li><li>
FLO Pilates &mdash; bringing Pilates into homes and wardrobes globally</li></ul>
With $150M+ in revenue, 300+ teammates across 6 countries, and 1.3M+ customers worldwide, we are shaping the brands that will define the next decade.
Core Values: Winners' Mindset | Speed with Purpose | Thoughtful Innovation | Genuineness | No Ego, Full Ownership
About the Role 
As a Customer Support Representative specializing in retention and growth, you will own the customer experience end-to-end, ensuring satisfaction, resolving issues proactively, and driving value in every interaction. This role goes beyond traditional support; you will identify opportunities to upsell and maximize lifetime value while strengthening long-term loyalty. By leveraging data, insights, and operational tools, you will deliver a measurable impact on retention metrics and revenue growth, collaborating closely with cross-functional teams to align customer success strategies with broader business objectives.
What You Will Do
<ul><li>Omnichannel Customer Engagement: Manage and respond to customer inquiries across phone, email, and chat channels with professionalism, speed, and consistency, ensuring a superior service experience. 
</li><li>
Retention &amp; Loyalty Optimization: Proactively identify customer needs and preferences to strengthen relationships, drive retention, and enhance long-term customer lifetime value. 
</li><li>
Revenue Enablement through Upselling: Strategically leverage upsell and cross-sell opportunities by recommending tailored solutions that align with customer goals and business outcomes. 
</li><li>
Consultative Sales Execution: Employ a structured, consultative approach to close deals, meeting or exceeding retention and revenue targets while maintaining exceptional service standards. 
</li><li>
Data-Driven Recordkeeping &amp; CRM Discipline: Maintain accurate, detailed records of all interactions, transactions, and upsell activity to ensure operational visibility and inform strategic decisions. 
</li><li>
Cross-Functional Collaboration &amp; Issue Resolution: Partner with marketing, product, and customer success teams to address complex customer needs, escalate and resolve issues, and continuously enhance the customer experience.</li></ul>
Who You Are
<ul><li>Proven Customer Retention Experience: Minimum 4 years in customer support or related roles, with demonstrated success in retention and upselling within US/UK retail or e-commerce. 
</li><li>
Advanced Communication Skills: Exceptional proficiency in English, both written and spoken, enabling clear, professional, and persuasive customer interactions. 
</li><li>
Customer-Centric Expertise: Strong track record of building trust, resolving issues effectively, and delivering high-value solutions that drive loyalty. 
</li><li>
Revenue-Oriented Sales Ability: Skilled in upselling and deal closure, consistently achieving or exceeding retention and sales targets. 
</li><li>
Technical Fluency: Experienced with CRM systems (Gorgias preferred) and e-commerce platforms such as Shopify and Facebook Ads. 
</li><li>
Analytical Problem-Solving: Adept at managing complex customer situations calmly and efficiently, with data-informed decision-making. 
</li><li>
High Adaptability &amp; Execution: Thrives in fast-paced environments, balancing multiple priorities while maintaining consistent service excellence.</li></ul>
Why You'll Love Working at Nysonian
<ul><li>Collaborate with high-performing teams across fast-growing global brands</li><li>
Meaningful opportunities for growth, ownership, and impact</li><li>
A culture built on accountability, transparency, and execution</li><li>
Competitive compensation, benefits, and wellness-focused perks</li></ul>
Our Commitment 
Nysonian is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran status, disability, or any other legally protected characteristic. Reasonable accommodations are available for applicants with disabilities.</div>

Orient Group Of Companies

&middot; Respond to customer queries via phone, email, and social media in a professional and timely manner&middot; Handle customer complaints and provide appropriate solutions and alternatives within defined timelines&middot; Maintain accurate records of customer interactions, transactions, and feedback&middot; Coordinate with internal departments (Sales, Technical, Logistics) to resolve customer issues&middot; Provide product/service information to customers and guide them accordingly&middot; Follow up with customers to ensure resolution and satisfactionSkills &amp; Competencies:&middot; Excellent communication and interpersonal skills&middot; Strong problem-solving and conflict resolution abilities&middot; Good listening skills and patienceJob Type: Contract Contract length: 6 monthsPay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Explore 3499+ Customer support representative in Pakistan this March. Find roles across top companies and apply now to boost your career.

3499 customer support representative jobs In Pakistan

Customer support representative

Customer Support Representative

Customer Support Representative

Customer Support Representative

Customer Support Representative

Customer Support Representative

Customer Support Representative