customer support representative

Linkitsoft

Title: Customer Service Representative.Job Description: LINKITSOFT is looking for a highly skilled customer Service representative to join our team. An ideal candidate would have good English fluency and the ability to carry out a conversation with a target-oriented approach. you'll be at the forefront of our customer experience. You will handle a wide range of customer inquiries, including calls, emails, and queries, with a focus on providing top-notch support and ensuring customer satisfaction.Responsibilities:<ul><li>Comprehensive Product oriented training will be provided.</li><li>Address customer inquiries, resolve issues, and provide assistance promptly and professionally through various communication channels (phone, email, chat).</li><li>Handle inbound and outbound calls.</li><li>Collaborate with team members and other departments to address customer issues efficiently.</li><li>Gather customer feedback and insights to improve our services and provide input to the development team.</li><li>Identify and resolve customer concerns, including issues with orders, payments, or delivery.</li></ul>REQUIRMENTS:<ul><li>Must have at least 1-year of experience as a CSR.</li><li>Must have proven experience with International Campaigns.</li><li>Proficiency in English Speaking is a must.</li><li>Must be dependable and a team player.</li><li>Excellent verbal and written communication skills.</li><li>Market Competitive Salary.</li></ul>Note: Only shortlisted candidates will be contacted. Avoid sharing irrelevant CVs.Job Details: Company: LINKITSOFT Type: Full-Time Job / Contract Basis / Night-Shift Location: Gulshan Iqbal block 5, Karachi, Sindh, PakistanJob Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Do you have Customer support experience?</li></ul>Work Location: In person

Customer Support Representative

TekBoox

Tekboox, a US-based IT Company, is urgently looking to hire Customer Support Representative Responsibilities:&middot; Provide excellent customer support for healthcare clients.&middot; Handle patient scheduling for US doctors.&middot; Have working knowledge of insurance providers and their plans.&middot; Be familiar with EMR/EHR and medical billing systems.&middot; Demonstrate strong communication and customer service skills.Requirements:&middot; Up to 2 years of professional experience (fresh graduates are encouraged to apply).&middot; Excellent English communication skills (spoken and written).&middot; Candidates with O/A Levels background or IELTS certification will be preferred.Job Location &amp; Timing:&middot; Location: DHA Y Block Phase 3, Lahore&middot; Shift: Night Shift (6:00 PM to 3:00 AM)&middot; Work Mode: Onsite, 5 days a weekInterested candidates may apply at: saddam.hussain@tekboox.comJob Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthWork Location: In person

Red Star Technologies Pvt. Ltd.

We are looking for a Customer Support Representative with strong English communication skills and a passion for helping others. In this role, you will be the first point of contact for our customers &mdash; ensuring their questions are answered, issues are resolved, and they receive an exceptional experience every time.Key Responsibilities:<ul><li>Handle customer inquiries via phone, email, or chat in a professional and timely manner.</li><li>Provide accurate information about company products and services.</li><li>Resolve customer complaints effectively and follow up to ensure satisfaction.</li><li>Maintain detailed records of all interactions using internal systems.</li><li>Collaborate with internal teams to improve customer experience and service quality.</li><li>Identify opportunities to enhance support processes.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree (Completed).</li><li>1&ndash;2 years of experience in a customer service or support role.</li><li>Excellent English communication skills &mdash; both verbal and written.</li><li>Strong interpersonal, problem-solving, and multitasking abilities.</li><li>Proficiency with computers and familiarity with CRM tools is a plus.</li></ul>What We Offer:<ul><li>Competitive salary package.</li><li>Growth and learning opportunities within the company.</li><li>Friendly and collaborative work environment.</li><li>Performance-based incentives.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

365 Care Group Private Limited

Job Type: Full time, On-site Working hours: 48 hours per weekFollows UK/Ireland Calendar Shifts: Rotational Shift Location: Gulberg 3, LahoreJob descriptionWe are hiring Customer Support Representative to join our dynamic team. The role involves providing technical support and handling inbound and outbound calls to ensure exceptional customer service and satisfaction.Responsibilities:<ul><li>Respond promptly and professionally to customer inquiries via chat and calls.</li><li>Handle inbound and outbound calls to assist customers and provide solutions.</li><li>Maintain a high level of service knowledge to resolve customer issues effectively.</li><li>Record and update customer information in the system accurately.</li><li>Meet performance targets and adhere to company policies.</li></ul>Requirements:<ul><li>Excellent verbal and written communication skills.</li><li>Previous experience in customer service or call center (preferred).</li><li>Proficiency in using computer and softwares.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Flexible to work in shifts.</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Customer Care: 0-1 year</li></ul>Job Types: Full-time, FresherPay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

BRANDIGO

Hiring a Customer Service Representative to work during USA business hours one weekday off.This role will involve a wide range of responsibilities, including:<ul><li>Respond to customer inquiries via calls, chat, emails, and other communication channels.</li><li>Assist customers with placing orders, tracking laundry pick-up/delivery, billing inquiries, and general service questions.</li><li>Resolve customer issues in a professional and timely manner.</li><li>Collaborate with internal teams (operations, logistics, etc.) to ensure seamless service delivery.</li><li>Maintain accurate records of customer interactions in the CRM system.</li><li>Stay updated on company products, services, and policies to provide accurate information.</li><li>Provide feedback on recurring customer issues to help improve service quality.</li></ul>This position is key to maintaining strong relationships with our clients and ensuring smooth day-to-day operations.Job Type: Full-timePay: Rs60,000.00 - Rs90,000.00 per monthLanguage:<ul><li>English (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

fäm Properties Dubai

<div>
 
 As a DXB Interact Support Representative, you'll play a crucial role in enhancing the user experience on the DXB Interact platform. This position involves offering direct support to clients via WhatsApp, troubleshooting web issues, and ensuring smooth platform operations by working closely with developers to resolve errors. You'll also be instrumental in analyzing user interactions, creating training materials, and developing engaging content for social media to help users fully leverage the platform.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 
 Client Support:
 
 Provide guidance and support to clients via WhatsApp and email, assisting them in navigating and utilizing the DXB Interact platform.
 </li>
 <li>
 
 Error Reporting and Resolution:
 
 Identify and report errors, track resolution progress, and collaborate with developers to address issues. Troubleshoot web-related problems independently when possible.
 </li>
 <li>
 
 User Interaction Analysis:
 
 Use tools like Clarity to analyze user interactions, identify issues, and provide insights into user behavior. Recommend enhancements to current features and suggest new ones.
 </li>
 <li>
 
 Training Material Development:
 
 Create and update training materials and conduct training sessions to help users better understand and use DXB Interact, similar to training programs by Bayut and PF.
 </li>
 <li>
 
 Content Creation:
 
 Develop compelling content and articles for DXB Interact&rsquo;s social media channels and other platforms.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Excellent communication skills, particularly in providing technical support.
 </li>
 <li>
 Proven experience with web troubleshooting and collaborating with development teams.
 </li>
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 Strong analytical skills with the ability to extract and act on data insights.
 </li>
 <li>
 Creative flair for generating engaging social media content and instructional materials.
 </li>
 <li>
 Familiarity with tools like Clarity for user interaction analysis.
 </li>
 </ul>
 
 
 
 
 
 Preferred Skills:
 
 
 <ul>
 <li>
 Experience in customer support, especially using messaging platforms such as WhatsApp.
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 Basic understanding of web development and troubleshooting techniques.
 </li>
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 Ability to work autonomously and efficiently manage multiple tasks.
 </li>
 </ul>
 
 
</div>

Imran Electronics

Job Description<ul><li>Serving customers over the phone calls.</li><li>Ensure good customer relationship by providing excellent and professional services.</li><li>Stay up-to-date with new products and Pricing.</li><li>Manage inbound calls and handle clients effectively.</li><li>End to end follow-up and tracking of customer orders and feedback.</li><li>Handling Chat support on All Social Media Platforms.</li></ul>Required Skills<ul><li>Intermediate or Bachelor&rsquo;s degree (or relevant experience)</li><li>Strong team player</li><li>Extremely organized</li><li>Improve overall customer feedback and services</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs38,000.00 per monthExperience:<ul><li>customer support: 1 year (Required)</li></ul>Work Location: In person

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