customer support representative

Hurak Education Services

Customer Support RepresentativeLocation: DHA Phase 6, Lahore Job Type: Full-Time, On-Site Working Hours: 12:30 PM &ndash; 9:30 PMAbout HurakHurak is a leading EdTech company specializing in online and classroom-based compliance training across the UK. With over 12 years of industry experience, we are committed to delivering high-quality training solutions and are now expanding our reach to become a global brand.We are currently seeking a dedicated and customer-focused Customer Support Representative to join our growing team.Key Responsibilities<ul><li>Respond to customer queries, requests, and complaints professionally and efficiently.</li><li>Manage class schedules, exam bookings, certifications, and other operational tasks.</li><li>Follow established processes and procedures to ensure accurate and timely resolutions.</li><li>Deliver exceptional customer service by taking full ownership of customer issues from start to finish.</li><li>Build positive customer relationships and contribute to an outstanding customer experience.</li><li>Effectively handle objections and resolve customer concerns in a professional manner.</li><li>Collaborate with internal teams to ensure smooth operations and customer satisfaction.</li></ul>Requirements<ul><li>Bachelor's degree or equivalent qualification.</li><li>Excellent spoken and written English skills (mandatory).</li><li>Strong communication and interpersonal skills.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Prior experience in customer service, customer support, or a related field is preferred.</li><li>Fresh graduates with strong communication skills are encouraged to apply.</li><li>0-1 year of experience</li></ul>What We Offer<ul><li>Medical Insurance</li><li>Professional growth and learning opportunities.</li><li>A collaborative and supportive work environment.</li><li>The opportunity to be part of a rapidly growing international EdTech company.</li></ul>Pay: Rs65,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>Can you commute to DHA Phase 6?</li><li>What's your current salary?</li></ul>Work Location: In person

Customer Support Representative

Springline Advisory 

Job Overview Springline Advisory is a dynamic and client-focused advisory firm committed to delivering exceptional service and expert guidance. We are currently seeking a dedicated and articulate Customer Support Representative to join our growing team on a full-time basis. This is an excellent opportunity for a highly motivated individual who is passionate about providing outstanding support and building strong client relationships. The ideal candidate will be the first point of contact for our clients, playing a crucial role in ensuring a positive and seamless experience. We are looking for a natural problem-solver with excellent communication skills who thrives in a professional environment. We offer a competitive salary ranging from approximately £21,000 to £30,500 per annum (equivalent to $26,000 - $38,000 USD), dependent on experience. Responsibilities  <ul><li>Serve as the primary point of contact for client inquiries via phone, email, and digital platforms.</li><li>Provide timely, accurate, and professional responses to questions regarding our services and processes.</li><li>Identify, troubleshoot, and resolve client issues with empathy and efficiency.</li><li>Escalate complex queries to the appropriate internal teams while maintaining ownership of the client communication.</li><li>Maintain precise and detailed records of all client interactions and transactions in our CRM system.</li><li>Gather and document client feedback to help drive continuous improvement in our services.</li><li>Collaborate with colleagues across different departments to ensure a cohesive and high-quality client journey.</li><li>Proactively assist clients to ensure they are getting the most value from our advisory services.</li></ul>Qualifications  <ul><li>Proven experience in a customer service, client support, or a similar client-facing role.</li><li>Exceptional verbal and written communication skills with a professional and courteous telephone manner.</li><li>Strong problem-solving skills and a keen attention to detail.</li><li>Proficiency in using CRM software and the Microsoft Office Suite.</li><li>Excellent organisational and time-management abilities, with a capacity to manage multiple tasks simultaneously.</li><li>A patient, empathetic, and client-centric approach to all interactions.</li><li>The ability to work effectively both independently and as part of a collaborative team.</li><li>Previous experience within a financial or professional services environment is desirable but not essential.</li></ul> Benefits  <ul><li>A competitive salary and benefits package.</li><li>Generous holiday allowance.</li><li>Company pension scheme.</li><li>Opportunities for ongoing professional development and career progression.</li><li>A supportive, inclusive, and collaborative work culture.</li><li>Access to employee wellness programmes.</li></ul>

Atlantis BPO Solutions Private Limited

Location: I-9/3, Islamabad (Onsite) Shift: US Night Shift (6:00 PM &ndash; 3:00 AM)Atlantis BPO Solutions is looking for an Inbound Customer Support Representative to join its US Telecom campaign. Candidates with outbound sales, telesales, or call center experience are highly encouraged to apply.Key Responsibilities:<ul><li>Handle inbound customer calls</li><li>Assist customers with internet &amp; cable service activations</li><li>Explain plans, pricing, and promotions</li><li>Resolve customer queries professionally</li><li>Update customer records in CRM</li><li>Meet individual performance targets</li></ul>Requirements:<ul><li>Excellent English communication skills</li><li>Strong customer handling and sales skills</li><li>Basic computer knowledge</li><li>Ability to work the US Night Shift</li></ul>Experience:<ul><li>6 months to 2 years of experience in Inbound Sales, Customer Support, Telecom, or Call Center is preferred.</li><li>Candidates with Outbound Sales, Telesales, Appointment Setting, or Cold Calling experience are highly encouraged to apply.</li><li>Fresh candidates with excellent English communication skills are also encouraged to apply.</li></ul>Benefits:<ul><li>Competitive Basic Salary</li><li>Performance-Based Incentives</li><li>Attendance Bonus</li><li>Career Growth Opportunities</li></ul>Pay: Rs70,000.00 - Rs250,000.00 per monthWork Location: In person

Inbound Customer Support Representative

Code Flairs

We're looking for a dedicated and professional Customer Support Representative to join our growing team in Gulberg 3, Lahore. If you have strong communication skills and a passion for helping customers, we want to hear from you.Key Responsibilities<ul><li>Handle customer inquiries professionally via phone, chat, and email</li><li>Provide quick and effective solutions to customer issues</li><li>Ensure excellent customer satisfaction at every touchpoint</li><li>Maintain clear, professional, and empathetic communication</li><li>Deliver outstanding support in a fast-paced environment</li></ul>Requirements<ul><li>Excellent verbal and written communication skills</li><li>Previous customer support or call center experience (preferred but not required)</li><li>Ability to multitask and work under pressure</li><li>Problem-solving attitude with attention to detail</li><li>Proficiency in basic computer applications</li><li>Must be able to work on-site in Gulberg 3, Lahore</li></ul>Benefits<ul><li>Competitive salary</li><li>Professional work environment</li><li>Growth opportunities</li></ul>How to ApplySend your resume via WhatsApp to: +92 325 428 3182(No calls &ndash; only WhatsApp messages will be considered)Pay: Rs40,000.00 - Rs55,000.00 per monthWork Location: In person

Customer Support Representative (Females Only)

Audacy 

Remote Customer Support Representative / Live Chat Agent Job Overview Audacy, a leading digital media company specialising in audio entertainment, is seeking a dedicated and professional Remote Customer Support Representative to join our team. As a key member of our support staff, you will be the first point of contact for our listeners, providing exceptional service primarily through live chat. You will play a crucial role in ensuring a seamless and positive user experience across our network of radio stations, podcasts, and digital platforms. This is a full-time, remote position, offering the flexibility to work from home while being part of a dynamic and innovative team. We are looking for a proactive individual with excellent communication skills and a passion for helping others. This role offers a competitive salary of $27 - $40 USD per hour. Key Responsibilities  <ul><li>Respond promptly and professionally to customer enquiries via live chat, email, and other digital communication channels.</li><li>Provide accurate and helpful information regarding Audacy’s products, services, and content.</li><li>Troubleshoot and resolve technical issues related to streaming services, mobile applications, and website functionality.</li><li>Efficiently manage and prioritise multiple customer conversations simultaneously.</li><li>Document all customer interactions, issues, and resolutions accurately within our CRM system.</li><li>Identify recurring customer issues and escalate complex problems to the appropriate internal teams for resolution.</li><li>Gather customer feedback to help our product and content teams improve the overall user experience.</li><li>Maintain a high level of customer satisfaction by demonstrating empathy, patience, and a deep understanding of our services.</li></ul>Qualifications and Skills  <ul><li>Proven experience in a customer support, helpdesk, or similar client-facing role, with a strong emphasis on written communication.</li><li>Exceptional written and verbal communication skills in English, with a keen eye for detail and grammar.</li><li>Demonstrable experience using live chat software and CRM systems.</li><li>Strong problem-solving skills and the ability to think critically to find effective solutions for customers.</li><li>The ability to work independently and manage your time effectively in a remote setting.</li><li>A patient, empathetic, and customer-focused attitude.</li><li>Familiarity with digital media, streaming services, or the audio entertainment industry is highly desirable.</li><li>Proficiency with standard office software and the ability to learn new systems quickly.</li></ul> Benefits Audacy is committed to the well-being and growth of our employees. We offer a competitive salary and a supportive work environment where you can develop your skills and advance your career in the digital media industry. Join us and become part of a team that is passionate about delivering engaging audio experiences to listeners across the United States.

Remote Customer Support Representative / Live Chat Agent

DOUGLAS AUTO GROUP

Automotive Customer Support Representative (Part-Time, In-Person) Douglas Motors is seeking a friendly, professional Customer Support Representative to call customers after their vehicle service appointments and help ensure a positive service experience. Following up by phone after a service visit is a common customer service responsibility, and dealership customer service roles often include post-service calls and appointment-related follow-up. The work time is 3:00 p.m. to close, three hours a day, Monday through Friday, in person at Douglas Infiniti, 430 Morris Ave. Summit, NJ 07901. Must know how to use a computer, Google Docs, and email. Job Type: Part-time Pay: $20.00 per hour Schedule: Monday to Friday Shift: Late afternoon to early evening, 3 hours per day Work Location: In person Schedule and pay This is a part-time, in-person position working 3 hours per day, Monday through Friday, during the late afternoon to early evening. The pay rate is $20.00 per hour. Job responsibilities Call customers after their service appointments to confirm satisfaction and gather feedback on their experience. Ask brief, structured follow-up questions and document customer responses clearly and accurately. Answer basic questions about the service visit and direct more complex concerns to the appropriate service advisor or manager. Customer support roles in dealerships commonly involve follow-up, customer communication, and escalation when needed. Maintain a professional, courteous, and upbeat phone presence with every customer interaction. Track call outcomes, record notes, and help management identify customer service trends or issues. Follow dealership procedures, call scripts, and daily outreach schedules provided by management. Qualifications Prior customer service, call center, receptionist, or administrative experience preferred but not required. Strong verbal communication skills and professional phone etiquette. Comfortable speaking with customers, listening carefully, and responding with patience and empathy. Reliable, punctual, and able to work Monday through Friday consistently during assigned hours. Professional demeanor in an in-person dealership environment. Computer skills required Proficiency with Google Docs for entering and updating customer notes. Confident using email for communication with customers and internal staff. Strong typing skills with accurate data entry while handling calls. Documentation and system note-taking are standard parts of customer service follow-up work. About Douglas Motors Corp Douglas Motors Corp has proudly served the Summit, NJ community for over 65 years. As a family-owned and operated dealership, we are committed to providing a supportive workplace and long-term career opportunities for our employees. Douglas Motors Corp is an Equal Opportunity Employer. Pay: $20.00 per week

Automotive Customer Support Representative (Part-Time, In-Person)

HR POD Careers

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 Requirements:
 
 
 
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 1&ndash;2 years of experience in customer support, customer service, or a similar role.
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 Excellent verbal and written communication skills.
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 Experience with customer support platforms such as Zendesk, Freshdesk, Intercom, or similar tools.
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 Basic understanding of SaaS products, web applications, or digital services.
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 Strong problem-solving and troubleshooting abilities.
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 Ability to manage multiple customer inquiries efficiently.
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 Detail-oriented with strong organizational skills.
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 Customer-focused mindset with a professional and empathetic approach.
 
 
 
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 Responsibilities:
 
 
 
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 Respond to customer inquiries via email, chat, and ticketing systems in a timely manner.
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 Diagnose and resolve product or service-related issues.
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 Escalate technical or complex concerns to relevant teams with proper documentation.
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 Maintain accurate records of customer interactions and resolutions.
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 Ensure adherence to established response and resolution SLAs.
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 Follow up with customers to confirm successful issue resolution.
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 Contribute to internal knowledge bases by documenting recurring issues and solutions.
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 Identify opportunities to improve support processes and customer experience.
 
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 </ul>
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Customer Support Representative (Onsite, Islamabad, PKR Salary)

Search 10000+ Customer support representative jobs near you this July. New roles added regularly across leading industries. Apply today.

10000 customer support representative jobs Near Me

Customer Support Representative

Customer Support Representative

Inbound Customer Support Representative

Customer Support Representative (Females Only)

Remote Customer Support Representative / Live Chat Agent

Automotive Customer Support Representative (Part-Time, In-Person)

Customer Support Representative (Onsite, Islamabad, PKR Salary)