customer technical services manager

OPmobility

<div></div><div><div><div><div><div><div><div><p>Engineering Customer Manager
</p></div></div></div></div><div></div><div><div><div><div><p><b>Ready to take on meaningful challenges and shape the next generation of mobility?</b></p><br>
<p></p>
<p>
Joining OPmobility means stepping into a global group with a purpose to keep people and goods moving safely, smarter, and sustainably everywhere.</p><p></p><ul><li><br>
<b>Job Title: </b>Engineering Customer Manager</li><li><b>Type of contract: </b>Full Time</li><li><b>Expected Hiring Date: </b>ASAP</li></ul><p><b><br>
Responsibilities:</b></p>
<ul><li>Promote and enforce safety culture across all engineering activities</li><li>Manage Design and Manufacturing Engineering teams for customer projects</li><li>Lead the development of product, process, and equipment solutions (OPTIMAP/OPTIPRO)</li><li>Provide technical inputs and quotations during AVP phases</li><li>Ensure achievement of project Quality/Cost/Time targets for all deliverables</li><li>Oversee workload planning, resource allocation, and team performance</li><li>Guarantee application of standards (POMS, Keops, Optimap, Optipro, golden rules, lessons learned)</li><li>Support industrial launches, tooling readiness, and engineering deep-dive problem solving</li><li>Manage subcontracted CAD activities and technical proposal processes</li><li>Contribute to continuous improvement initiatives and standardization activities</li></ul><br>
<p></p>
<p><b>
Profile:</b></p>
<ul><li>Engineering degree in Mechanical, Plastics, or Chemical Engineering</li><li>Experience in managing Product Design, Industrial, or Manufacturing Engineering teams</li><li>Strong technical background in design, industrial processes, and manufacturing engineering</li><li>Knowledge of safety policies and industrial risk prevention</li><li>Ability to manage budgets, hours, and investments</li><li>Strong communication skills in multicultural environments (English mandatory)</li><li>Leadership, team spirit, autonomy, and decision-making skills</li><li>Ability to manage resources, workload, and project commitments</li><li>Familiarity with POMS, OPTIMAP, OPTIPRO, and related standards</li><li>Capability to drive continuous improvement and capitalize lessons learned</li></ul><br>
<p></p>
<div>
At OPmobility, people truly matter. We are committed to building inclusive teams, promoting diversity and equality, and ensuring that every application is considered fairly - because the future of mobility is built by diverse perspectives, bold ideas, and people who dare to move forward.</div><div><br>
Innovation is therefore not a buzzword, but a natural part of everyday work. You&rsquo;ll grow in an international environment where cutting-edge technologies, industrial excellence, and real-world impact come together to tackle the challenges of tomorrow&rsquo;s automotive industry.</div><div><br>
Founded in 1946 by Pierre Burelle, OPmobility, known until 2024 as Plastic Omnium, has transformed itself into a player in sustainable and connected mobility. Today, OPmobility develops technological solutions across four areas of expertise: exterior and lighting systems, the integration of complex modules, technologies related to energy storage, hydrogen and electrification, and a division dedicated to the development of embedded software and digital solutions.</div><div><br>
With &euro;11.6 billion in revenue in 2024, 150 factories, 40 R&amp;D centers, and nearly 40,000 employees across 28 countries, OPmobility combines global scale with local impact. All driven by a shared ambition to accelerate the automotive energy transition.</div>
</div></div></div></div><div></div><div><div><div><div><b>Date: </b>Feb 23, 2026
</div></div></div></div><div><div><div><div><b>Location:
</b>Greer-South Carolina, SC, US, 29615
</div></div></div></div><div><div><div><div><b>Job Requisition ID: </b>386328</div></div></div></div></div></div></div><p></p>

Engineering Customer Manager

Abdul Latif Jameel

<div>
 <p>
  <strong>
   Who we are?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Abdul Latif Jameel is a diversified business of independent entities that include automotive distribution, auto parts manufacturing, financial services, renewable energy, environmental services, health, land and real estate development, logistics, electronics retailing and media services.
 </p>
 <p>
  Established in 1945 Abdul Latif Jameel has dual headquarters in Jeddah, Saudi Arabia and Dubai, and currently has operations in 30 countries employing approximately 11,000 people from more than 40nationalities.
 </p>
 <p>
  The term Abdul Latif Jameel refers broadly to several distinct, separate and independent legal entities. It is not itself a corporate entity, association or conglomerate run by an overarching parent company but merely refers to a group of distinct and wholly separate legal entities that are collectively referred to as Abdul Latif Jameel.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Main Job Responsibilities:
  </strong>
 </p>
 <p>
  Daily Communication to the operation team to insure all plans to be executed
 </p>
 <p>
  Planning for the daily activities ( Receiving , Dispatching , Transport ) to execute customers request
 </p>
 <p>
  Insure all plans to be delivered as per the schedule by operation .
 </p>
 <p>
  Monitor customers orders , by communicating to the operation team
 </p>
 <p>
  Immediate report to the customer in case any daily on his request.
 </p>
 <p>
  Insure all issues related to the customer has been resolved by the concerned party
 </p>
 <p>
  Monitor customers contract expiration
 </p>
 <p>
  Monitor credit/ Down payment balance for external customers through daily finance report
 </p>
 <p>
  Visiting the customers to maintain the relation and solving their issues .
 </p>
 <p>
  Conduct monthly stock count along with the operation team to insure the system is matching physical count
 </p>
 <p>
  Report to Management in case of any major issues related to operation or customers to resolve the problem
 </p>
 <p>
  Communicate with other division in case of any concerns to insure all orders will be delivered on time
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Main Job Qualifications:
  </strong>
 </p>
 <p>
  Bachelor degree in Business Administration , Supply Chain management or relevant
 </p>
 <p>
  5 Years experience in Planning operations
 </p>
 <p>
  Computer Skills , VMS SAP system is preferable
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   The associate will work with a daily standard of (48) hours per week.
  </strong>
 </p>
 <p>
  <strong>
   The job posting will expire in 7 days - Apply while the opportunity lasts!
  </strong>
 </p>
</div>


Planning and Customer Services Manager

JPMorganChase

<div><b>JOB DESCRIPTION</b><p><br>
If you are interested in working in a fast-paced and dynamic environment, aiming to identify emerging themes and adequately addressing those, apply for the role! The Customer Care Head &amp; Location Control Management group are responsible for the implementation and execution of governance and controls over operational risk. The Controls group works in close partnership with Business and Functional Leads that support activities locally, regionally, and globally and is functionally aligned to CIB Finance and Business Management and EMEA Regional Control Management.
</p><p>As Customer Care Head in the Location Control Management team, you are accountable for providing oversight of all aspects of customer complaint management, service quality, conduct risk, and regulatory compliance for the Saudi branch. You will act as the single point of contact for customer treatment, fair outcomes, and regulatory adherence.</p><p>
You will also participate and support the Riyadh Branch Legal Entity LORCCs (Location Operational Risk Committees), Outsourcing Forum and Regulatory Change Forums (RCFs). You will have to report and escalate to the Regional Governance committees and be a member of the Location Management Committee (LMC).
</p><p><b>Job responsibilities</b></p><ul>
<li>Complaint Governance: Own end-to-end complaint lifecycle for all products/channels
</li><li>Regulatory Compliance &amp; Local Adaptation: First-line owner for SAMA Consumer Protection Principles and complaint handling regulations. Lead regulatory reporting and direct engagement with SAMA.</li>
<li>Ensure local regulatory requirements are mapped to and integrated with the firm&rsquo;s global customer care policies, adapting processes to meet Saudi-specific needs.</li>
<li>Align local service delivery with global frameworks, while tailoring approaches to local customer expectations and local regulatory requirements.</li>
<li>Connect and Collaborate with all stakeholders involved in the complaints handling process: Work closely with all Customer Care teams (complaints, call centre, service quality) to ensure effective coordination, best practice sharing, and alignment with both local and global standards. Support and influence staffing, training, performance, and workflow optimisation through partnership and guidance.</li>
<li>Oversees the location control environment and provide a consolidated view of operational risk controls for the location to ensure problems are promptly escalated and remediated; ensure appropriate governance, coordination and execution of Global Control Projects and cross LOB Programs
</li><li>Acts as a member of the Local Management Committee (LMC)</li>
<li>Provides coverage of Legal Entity control matters and coordinate internal control regulatory deliverables across local and regional aligned functions (includes management of regulatory request and interaction with the Regulator)</li>
<li>Facilitates review for Legal Entity attestations and works in partnership with Business Controls Managers (BCM&rsquo;s)/Central Control Office to advise on and coordinate responses to regional/local regulatory inquiries and exams</li>
<li>Partners with the business to prepare for location specific audits and support the implementation of Corporate owned polices in country, including review and identification of local gaps. Supports Internal and External Audits, Operational Risk Management and Compliance work in the execution of reviews</li>
<li>Partners with the Business Control Management (BCM) to review results from the risk and control self-assessment process to identify issues and themes impacting the local control environment.</li></ul><p>
</p><p><b>Required qualifications, capabilities, and skills
</b></p><ul><li>Experience: Experience in banking/financial services; 5+ years in complaints/conduct risk; regulated environment experience (SAMA, FCA, etc.)</li>
<li>Education: Bachelor&rsquo;s in business, Finance, Law, Risk, or related; MBA or relevant certifications preferred.</li>
<li>Skills: Deep knowledge of complaint handling, consumer protection, conduct risk, and service quality. Strong influencing, regulatory engagement, and leadership under pressure.</li>
<li>Behaviours: High integrity, customer advocacy, resilience, excellent communication (English; Arabic desirable), ability to operate in a matrix structure.</li>
<li>Take ownership of issues and lead them to resolution, highly motivated self- starter</li>
<li>Strong team player with solid influencing skills, able to partner with departments in a global organization</li>
<li>Strong organizational skills, ability to effectively manage tasks under time pressure and constrains</li>
<li>Analytical mind-set, able to identify high-level but also detailed issues</li>
<li>Shows good judgment, maturity, and experience to identify risks and escalate where required</li>
<li>Excellent written and verbal communication skills with the ability to present information in different forms and details based on the audience</li>
<li>Strong in Microsoft Office.
</li></ul><b>ABOUT US</b><br>
<br>
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world&rsquo;s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.<br>
<div>
<div>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.<br>
</div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

Customer Care Head (Location Control Management)

Veroke

<div>
 <p>
  <strong>
   Position: Oracle Customer to Meter (C2M) Functional Consultant
  </strong>
 </p>
 <p>
  <strong>
   Location: Islamabad, I-10/3
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  1- Lead functional workshops and translate business needs into BRD and HLD.
 </p>
 <p>
  2- Configure Customer Information System (CIS) including Persons, Accounts, Premises, Service Points, and Service Agreements.
 </p>
 <p>
  3- Set up Meter Data Management (MDM) including device types and VEE rules.
 </p>
 <p>
  4- Design and manage advanced rate schedules (TOU, tiered, seasonal).
 </p>
 <p>
  5- Oversee billing batch jobs and ensure billing accuracy.
 </p>
 <p>
  6- Manage financial transactions, payments, and deposit processes.
 </p>
 <p>
  7- Configure Credit &amp; Collections workflows and severance processes.
 </p>
 <p>
  8- Implement Service Order Management for field activities.
 </p>
 <p>
  9- Support Operational Device Management and asset tracking.
 </p>
 <p>
  10- Design Smart Grid Gateway (SGG) integrations for AMI communication.
 </p>
 <p>
  11- Lead UAT, CRP sessions, and post-go-live support activities.
 </p>
 <p>
  12- Collaborate with technical teams for integrations via SOAP/REST APIs.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Required Skills &amp; Qualifications
  </strong>
 </p>
 <p>
  ✅ 5&ndash;10+ years of hands-on experience with Oracle Utilities (C2M / CC&amp;B / MDM)
 </p>
 <p>
  ✅ Strong understanding of OUAF framework
 </p>
 <p>
  ✅ Experience with utility domain (Electric, Gas, or Water)
 </p>
 <p>
  ✅ Proficiency in SQL for data analysis
 </p>
 <p>
  ✅ Functional exposure to Java/Groovy plugin algorithms
 </p>
 <p>
  ✅ Experience in end-to-end meter-to-cash implementations
 </p>
 <p>
  ✅ Excellent stakeholder communication and workshop facilitation skills
 </p>
</div>


Oracle Customer to Meter (C2M) - Functional Consultant

Lufthansa Technik

<ul><div><div>LOCATION</div><div><b>
Bangalore</b></div><b>
</b></div><b>
</b><div><div>EMPLOYMENT LEVEL</div><div><b>
Direct entry</b></div><b>
</b></div><b>
</b><div><div>FUNCTION</div><div><b>
Customer service</b></div><b>
</b></div><b>
</b><div><div>WORKING TIME</div><div><b>
Full time</b></div><b>
</b></div><b>
</b><div><div>PUBLISHING DATE</div><div><b>
02-23-2026</b></div><b>
</b></div><b>
</b><div><div>APPLICATION DEADLINE</div><div><b>
03-30-2026</b></div></div></ul>
<br><div><div><p>TASKS</p>
<div>
<div><p>The<b> Senior Customer Engineer</b> is responsible for:</p></div>
<div><ul>
<li>Interface to Key Account Manager, Customer Service as well as Modification &amp; Workshop Engineering teams in Hamburg, Shenzhen &amp;Tulsa with frequent interaction within this matrix organization</li>
<li>Representing Customer Engineering team for the inquiries from customers within APAC</li>
<li>Maintaining &amp; expanding good working relationship with technical departments at airline customers</li>
<li>Act like an extended arm of existing APAC customer engineering team</li>
<li>Preparing &amp; presenting technical presentations</li>
<li>Obtaining customer feedback regularly &amp; identify systematic process weaknesses</li>
<li>Providing technical support to customer service &amp; sales teams</li>
<li>Evaluating technical trends in the MRO market</li>
<li>Participating in global projects as &amp; when deemed necessary by the organization</li></ul><p></p><div><br>
<ul><li><b><i>All other duties as assigned or required</i></b></li></ul></div></div>
</div>
</div><div><div><div><div><p>BEHIND THE SCENES</p></div></div>
<div><div>
<p></p><div><div><p><b>This is an exciting opportunity to be a part of our unique and rewarding environment!</b></p><p>
We are driven by curiosity, passion, optimism, and the belief that everybody can grow!</p></div>
</div>
</div></div></div></div><div></div><div><p>REQUIREMENTS</p>
<div>
<div><p>To thrive in this role, we value a combination of the following requirements:</p></div>
<div><ul>
<li>University or technical college degree in Engineering, Aircraft Maintenance / Aeronautical Engineering or Electronics &amp; Electrical Engineering or Holder of Valid AME License for 10 Years or more</li>
<li>20+ years of proven professional experience in the field of component overhaul and/or aircraft maintenance, reliability &amp; technical services, ideally also certified Design/Verification Engineer.</li>
<li>Experience in Part 145, CAMO, Part 21J Organization preferred</li>
<li>Advance MS excel skills</li>
<li>Experience on SAP, AMOS, RAMCO</li>
<li>Fluent spoken &amp; written English</li>
<li>Intercultural competence</li>
<li>Customer orientation</li>
<li>Strong self-initiative &amp; creativity &amp; team player</li>
<li>Very good analytical skills</li>
<li>Resilience &amp; composure under pressure</li>
<li>Negotiation skills, assertiveness &amp; conviction</li>
<li>Self-confident &amp; responsive appearance</li></ul><br>
<p></p>
<ul><li><b><i>CV/Resume required</i></b></li></ul></div>
</div>
</div><div><p>COMPANY</p>
<div><p>
About Lufthansa Technik Services India Pvt Ltd.</p></div>
<div>
Founded in 2005, Lufthansa Technik Services India (LTSI) is a fully owned subsidiary of Lufthansa Technik AG (LHT) of Germany. Based in Bengaluru, our 500+ team delivers value-added services to Lufthansa Technik&rsquo;s Maintenance, Repair, and Overhaul (MRO) spectrum for all common commercial aircraft types (Airbus, Boeing, Embraer). LTSI specializes in customer service, supply chain management, digital and engineering services, procurement, airfreight and financial services for the aviation industry.</div></div></div>

Senior Customer Engineer

Arrow Electronics

<div>
 <strong>
  Position
  <br/>
  <br/>
 </strong>
 Project Manager
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 Job Description
 <br/>
 <br/>
 SiliconExpert is seeking a results-driven and customer-focused Project lead/Project Manager to lead and support the delivery of our professional services projects. The ideal candidate will manage the full project lifecycle, working closely with cross-functional teams, customers, and stakeholders to ensure timely, high-quality, and customer-aligned solutions.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage Professional Services projects with a focus on execution, coordination, and customer satisfaction
  </li>
  <li>
   Define, track, and manage project scope, timelines, risks, and deliverables
  </li>
  <li>
   Lead the implementation of custom solutions tailored to customer objectives
  </li>
  <li>
   Ensure quality assurance of deliverables in alignment with project scope
  </li>
  <li>
   Facilitate effective meetings with internal stakeholders and customer teams
  </li>
  <li>
   Communicate clearly and effectively across departments and with external partners
  </li>
  <li>
   Provide regular project updates and performance reports to stakeholders and leadership
  </li>
  <li>
   Oversee project progress, monitor KPIs, and flag potential risks proactively
  </li>
  <li>
   Track and resolve customer feedback with a strong focus on satisfaction
  </li>
  <li>
   Enhancing solutions based on customer feedback and evolving needs
  </li>
  <li>
   Translate customer experience insights into product and engineering feedback loops
  </li>
  <li>
   Collaborate closely with Sales to ensure exceptional service delivery and maintain high customer satisfaction
  </li>
  <li>
   Understand the full suite of professional services offerings and help identify upselling opportunities aligned with customer needs
  </li>
  <li>
   Delivering projects on time or ahead of schedule, maintaining high quality standards
  </li>
  <li>
   Conduct post-delivery evaluations based on deliverables&rsquo; completeness, quality standards, and customer survey feedback
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Skills And Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   3+ years of proven experience managing internal or customer-facing projects
  </li>
  <li>
   Working knowledge with tools like Jira, Redmine, Confluence, and the MS Office Suite
  </li>
  <li>
   Strong ability to manage cross-functional communication and collaboration
  </li>
  <li>
   Proven experience in customer-facing environments and handling feedback effectively
  </li>
  <li>
   Excellent organizational and time-management skills
  </li>
  <li>
   Ability to communicate effectively in English, both verbally and in writing
  </li>
  <li>
   Ability to lead both technical and non-technical discussions.
  </li>
  <li>
   Work under pressure and Ability to work on tight deadlines.
  </li>
  <li>
   Familiarity with quality assurance practices in service delivery is a plus
  </li>
  <li>
   Experience in the electronics industry and component-level data services is a plus
  </li>
  <li>
   Experience in creating data services analytics reports is a plus
  </li>
  <li>
   PMP or equivalent certification is a plus
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Education
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   B.E. In Electronics, or Electrical engineering is a must.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Location:
  <br/>
  <br/>
 </strong>
 EG-Cairo, Egypt (Al Emdad &amp; Al Tamween)
 <br/>
 <br/>
 <strong>
  Time Type
  <br/>
  <br/>
 </strong>
 Full time
 <br/>
 <br/>
 <strong>
  Job Category
  <br/>
  <br/>
 </strong>
 Engineering and Technology
</div>


Project Manager

<div><h1 class="jobSectionHeader"><b>Position:</b></h1>
Project Manager<p></p><h1 class="jobSectionHeader"><b>
Job Description:</b></h1><div><div>
Job Description</div></div><div><div><div><div><p>
SiliconExpert is seeking a results-driven and customer-focused Project lead/Project Manager to lead and support the delivery of our professional services projects. The ideal candidate will manage the full project lifecycle, working closely with cross-functional teams, customers, and stakeholders to ensure timely, high-quality, and customer-aligned solutions.</p><p><b>
Key Responsibilities:</b></p><ul><li>
Manage Professional Services projects with a focus on execution, coordination, and customer satisfaction</li><li>
Define, track, and manage project scope, timelines, risks, and deliverables</li><li>
Lead the implementation of custom solutions tailored to customer objectives</li><li>
Ensure quality assurance of deliverables in alignment with project scope</li><li>
Facilitate effective meetings with internal stakeholders and customer teams</li><li>
Communicate clearly and effectively across departments and with external partners</li><li>
Provide regular project updates and performance reports to stakeholders and leadership</li><li>
Oversee project progress, monitor KPIs, and flag potential risks proactively</li><li>
Track and resolve customer feedback with a strong focus on satisfaction</li><li>
Enhancing solutions based on customer feedback and evolving needs</li><li>
Translate customer experience insights into product and engineering feedback loops</li><li>
Collaborate closely with Sales to ensure exceptional service delivery and maintain high customer satisfaction</li><li>
Understand the full suite of professional services offerings and help identify upselling opportunities aligned with customer needs</li><li>
Delivering projects on time or ahead of schedule, maintaining high quality standards</li><li>
Conduct post-delivery evaluations based on deliverables&rsquo; completeness, quality standards, and customer survey feedback</li></ul><p><b>
Required Skills and Qualifications:</b></p><ul><li>
3+ years of proven experience managing internal or customer-facing projects</li><li>
Working knowledge with tools like Jira, Redmine, Confluence, and the MS Office Suite</li><li>
Strong ability to manage cross-functional communication and collaboration</li><li>
Proven experience in customer-facing environments and handling feedback effectively</li><li>
Excellent organizational and time-management skills</li><li>
Ability to communicate effectively in English, both verbally and in writing</li><li>
Ability to lead both technical and non-technical discussions.</li><li>
Work under pressure and Ability to work on tight deadlines.</li><li>
Familiarity with quality assurance practices in service delivery is a plus</li><li>
Experience in the electronics industry and component-level data services is a plus</li><li>
Experience in creating data services analytics reports is a plus</li><li>
PMP or equivalent certification is a plus</li></ul><p><b>
Education:</b></p><ul><li>
 B.E. In Electronics, or Electrical engineering is a must.</li></ul></div></div></div></div><p></p><h1 class="jobSectionHeader"><b>
Location:</b></h1>
EG-Cairo, Egypt (Al Emdad &amp; Al Tamween)<p></p><h1 class="jobSectionHeader"><b>
Time Type:</b></h1>
Full time<p></p><h1 class="jobSectionHeader"><b>
Job Category:</b></h1>
Engineering and Technology</div>

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