customer technical services manager

LINKED HR FOR HUMAN RESOURCES CONSULTANCIES CO. L.L.C

We are seeking a Key Account Manager in Dubai, UAE, with proven experience in the elevator and escalator industry.Work With PurposeAt Schindler, your work helps improve the quality of life for over one billion people every day by ensuring our elevators and escalators operate safely and reliably. For more than 150 years, we have been City makers&mdash;elevating buildings, communities, and the people who live and work in them. Our success is built on people, passion, and innovation.About the RoleThe Key Account Manager is responsible for managing the full sales cycle of Large Projects, from initial offer to final handover. You will collaborate closely with the Large Projects Centre and Installation Team, develop and maintain strong customer relationships, negotiate New Installation (NI) contracts, and ensure all commercial and documentation processes comply with company policies. You will also support industry professionals&mdash;architects, consultants, developers&mdash;by promoting Schindler&rsquo;s solutions and capabilities.ResponsibilitiesManage the complete process from offer stage to final handover, ensuring sales targets are metDrive customer acquisition, retention, and long‑term loyaltyExecute sales activities in alignment with business plans and internal proceduresLead initial customer engagements, negotiate NI contracts, and oversee documentation progressResolve customer issues promptly and maintain high levels of satisfactionBuild strong relationships with architects, builders, consultants, and developers to secure future NI opportunitiesManage collection activities in accordance with NI contract termsWhat Makes You a Great FitEntrepreneurial mindset with the ability to explore solutions from multiple perspectivesStrong team player who can motivate and align others toward shared goalsHardworking, resilient, and results‑drivenExcellent planning, prioritization, and time‑management skillsCommitment to continuous learning and self‑developmentQualificationsBachelor&rsquo;s degree in Engineering5&ndash;8 years of experience in a similar role (preferably in technical or construction‑related industries)Excellent interpersonal and communication skillsProficiency in MS Office; SAP and SharePoint experience is an advantageJob Type: Full-timePay: From AED25,000.00 per month

Key Account Manager – New Installations (Dubai, UAE)

We are seeking an experienced Service Sales Manager with a strong background in the elevator and escalator industry. The ideal candidate has a proven track record in service sales, customer relationship management, and portfolio growth within an elevator company. This role requires deep industry knowledge, strong commercial acumen, and the ability to drive market expansion through proactive business development and exceptional customer service.For over 150 years, Schindler has helped shape the world&rsquo;s cities &mdash; elevating buildings, people, and possibilities. Our success is built on people, passion, and innovation. If you&rsquo;re ready to Elevate Dubai and contribute to a global industry leader, we&rsquo;d love to meet you.As an Service Sales Manager, you will be responsible for sustaining and increasing market share and profitability in line with Schindler&rsquo;s strategy. You will drive strong portfolio growth in both units and value while building long‑term customer relationships.Key ResponsibilitiesActively hunt for 3rd‑party (non‑Schindler) units and develop new customer relationships in Abu DhabiEnsure customer satisfaction and support complaint resolution in collaboration with internal teamsDocument and maintain accurate customer and contact informationManage leads, opportunities, orders, and contracts to achieve sales budgets and pricing targetsProactively generate new business opportunities beyond the existing customer baseIdentify customer needs and match them with Schindler&rsquo;s solutionsMaintain complete and updated information on opportunities, tasks, and visits in the CRM systemWhat We&rsquo;re Looking ForEntrepreneurial mindset with the ability to view situations from multiple perspectivesStrong team player who can motivate, inspire, and align others toward shared goalsQualificationsBachelor&rsquo;s degree in Engineering; a Management degree is an added advantage4&ndash;8 years of experience in SalesExcellent interpersonal and communication skillsProficiency in MS Office; knowledge of SAP and SharePoint is an assetJob Type: Full-timePay: AED20,000.00 - AED24,000.00 per month

Service Sales Manager

Career Pro Recruitment Agency in UAE

Career Pro Recruitment Agency in the UAE is hiring a Digital Marketing Manager for one of its clients. The ideal candidate will lead digital strategy, drive measurable growth across paid and organic channels, and work closely with internal stakeholders to strengthen brand presence and customer acquisition.&nbsp;&nbsp;<h3>Key Responsibilities</h3>&nbsp;&nbsp;<ul><li>Develop and own the digital marketing strategy aligned with business goals</li><li>Plan, execute, and optimize performance campaigns across Google Ads, Meta, LinkedIn, TikTok (as relevant)</li><li>Manage SEO strategy (technical, on-page, and content) to improve rankings and organic traffic</li><li>Oversee social media strategy, community growth, and content performance</li><li>Lead email marketing, automation, segmentation, and lifecycle campaigns</li><li>Track and report on KPIs (CAC, ROAS, CPL, conversion rate, retention, traffic growth)</li><li>Manage the marketing budget and allocate spend based on performance insights</li><li>Coordinate with creative/content teams and external agencies for campaign assets</li><li>Improve website performance with CRO initiatives (A/B tests, landing pages, funnels)</li><li>Ensure brand consistency across all digital touchpoints</li><li>Monitor market trends, competitor activity, and new channel opportunities</li></ul>&nbsp;&nbsp;<h3>Requirements</h3>&nbsp;&nbsp;<ul><li>Bachelor’s degree in Marketing, Business, Communications, or related field</li><li>5+ years of hands-on digital marketing experience (UAE/GCC experience is a plus)</li><li>Strong knowledge of paid media, SEO, analytics, and conversion optimization</li><li>Proficiency in GA4, Google Tag Manager, Search Console, Meta Business Manager, and reporting dashboards</li><li>Experience with CRM/email tools (HubSpot, Salesforce, Zoho, Mailchimp, etc.)</li><li>Solid understanding of content strategy and social media performance metrics</li><li>Ability to manage multiple campaigns and deadlines with a structured approach</li><li>Strong communication skills and stakeholder management</li></ul>&nbsp;&nbsp;<h3>Preferred Skills (Nice to Have)</h3>&nbsp;&nbsp;<ul><li>Experience in e-commerce, real estate, healthcare, hospitality, or B2B lead generation (depending on client sector)</li><li>Basic understanding of HTML/CSS and web CMS platforms (WordPress or similar)</li><li>Experience with marketing automation and lead nurturing workflows</li><li>Team leadership experience</li></ul>&nbsp;&nbsp;<h3>What the Client Offers</h3>&nbsp;&nbsp;<ul><li>Competitive salary package (based on experience)</li><li>Career growth and exposure to high-impact projects</li><li>Supportive, performance-driven environment</li></ul>

Digital Marketing Manager

Confidential

Qualification:Bachelor’s degree in a relevant Engineering discipline.Experience:Minimum 12 years overall experience, including 5 years as a Manager in Operation &amp; Maintenance of similar utility tunnel projects.Key Responsibilities:Manage the operation and maintenance of utility tunnel systems.Ensure safe, efficient, and continuous functioning of utilities.Supervise technical teams and coordinate daily activities.Monitor performance, conduct inspections, and resolve technical issues.Ensure compliance with safety standards, procedures, and client requirements.Prepare reports and support planning for improvements.

Utility Tunnel Manager

D&B Properties

Location: D&amp;B Properties Main Office, Dubai Contract Type: Full Time Category: General Staff Sub-Category: Agents Division: D&amp;B Sales Department: D&amp;B Secondary Sales Section: Sales Team Reporting Line: Sales Manager – Secondary Sales Key Responsibilities&nbsp;1. Client Engagement &amp; Relationship Building&nbsp;<ul><li>Build and maintain relationships with potential buyers and property owners to generate leads and referrals.</li><li>Deliver excellent customer service throughout the sales process, addressing client concerns promptly and professionally.</li></ul>&nbsp;2. Property Showcasing &amp; Advisory&nbsp;<ul><li>Conduct property tours and viewings for prospective buyers, clearly highlighting property features and benefits.</li><li>Stay informed about Dubai real estate market trends, property values, and competitor offerings to provide well-informed recommendations.</li></ul>&nbsp;3. Sales Negotiation &amp; Transaction Management&nbsp;<ul><li>Negotiate sales contracts, terms, and conditions while ensuring transparency and client satisfaction.</li><li>Coordinate property inspections, appraisals, and closing processes to ensure smooth transactions.</li></ul>&nbsp;4. Sales Performance &amp; Target Achievement&nbsp;<ul><li>Achieve and exceed sales targets set by the Director of Secondary Sales through proactive sales strategies and client engagement.</li><li>Use CRM systems and sales tools to manage client interactions, track leads, and monitor performance.</li></ul>&nbsp;5. Collaboration &amp; Compliance&nbsp;<ul><li>Collaborate with internal teams, including Marketing and Legal, to ensure regulatory compliance and effective property promotion.</li><li>Maintain and regularly update listings of available properties.</li></ul>&nbsp;6. Additional Responsibilities&nbsp;<ul><li>Perform any additional lawful duties assigned by management.</li></ul>&nbsp;Knowledge &amp; Experience&nbsp;Essential Requirements&nbsp;<ul><li>Sales experience in a similar field</li><li>Minimum 1 year of real estate experience within the Dubai market</li></ul>&nbsp;Preferred Requirements<ul><li>Bachelor’s degree in Business, Marketing, or a related field</li></ul>&nbsp;Behavioral Competencies &amp; Skills1. Technical Skills&nbsp;<ul><li>Proficiency in CRM software and Microsoft Office Suite</li><li>Strong knowledge of the Dubai premium real estate market</li><li>Excellent verbal communication skills</li><li>Strong negotiation skills with attention to detail in contract negotiations</li></ul>&nbsp;2. Sales &amp; Behavioral Competencies&nbsp;<ul><li>Customer-oriented mindset</li><li>Integrity and trust</li><li>Strong organizational skills</li><li>Competitive and target-driven</li><li>Self-confident</li><li>Effective negotiator</li></ul>

Sales Consultant

Braxtone Group

<figure class="table"><table><tbody><tr><td>&nbsp;<ol><li>BRIEF DESCRIPTIONOF JOB FUNCTION</li></ol>&nbsp;The&nbsp;Call&nbsp;Centre&nbsp;Agent&nbsp;is&nbsp;responsible for&nbsp;incoming&nbsp;and&nbsp;outgoing&nbsp;calls.&nbsp;The&nbsp;role&nbsp;involves&nbsp;sales&nbsp;and customer service.This&nbsp;role&nbsp;requires&nbsp;an&nbsp;individual&nbsp;who&nbsp;is&nbsp;self-motivatedwith&nbsp;high&nbsp;levelsof&nbsp;energy&nbsp;and&nbsp;drive.&nbsp;The&nbsp;CallCentre&nbsp;Agent&nbsp;must&nbsp;have&nbsp;strong&nbsp;communication&nbsp;skills&nbsp;with&nbsp;the&nbsp;ability&nbsp;to&nbsp;maintain&nbsp;good&nbsp;rapport&nbsp;on the phone.&nbsp;<ol><li>DUTIES ACTUALLY PERFORMED BY&nbsp;THIS&nbsp;POSITION:</li></ol>&nbsp;<ol><li>Answer all calls&nbsp;within 2 rings</li><li>&nbsp;Cordial and positive tone of&nbsp;voice in all&nbsp;calls</li><li>Focus on needs of&nbsp;the customer and provide for their&nbsp;queries and requests</li><li>Sell, up-sell and cross-sell different products and services&nbsp;to the customer</li><li>Ensure the next&nbsp;steps and requirements are aligned&nbsp;and clarified&nbsp;with the customer before the end of&nbsp;the call</li><li>Data entry</li><li>Filing&nbsp;and documentation&nbsp;management</li><li>Updating&nbsp;information and ensuring&nbsp;accuracy&nbsp;of&nbsp;data records</li></ol>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</td></tr><tr><td><ol><li>ESSENTIAL QUALIFICATION&nbsp;REQUIRED&nbsp;(EDUCATION/&nbsp;EXPERIENCE/ SKILLS)</li></ol>&nbsp;<ol><li>Minimum of&nbsp;high school certification</li><li>Diploma and some form&nbsp;of&nbsp;work experience is&nbsp;preferred</li><li>Strong communication skills</li><li>Good&nbsp;selling&nbsp;skills</li><li>Positive energy&nbsp;and&nbsp;teamwork ethos</li><li>Excellent written and oral communication skills.</li><li>Strong English language</li><li>Good&nbsp;understanding&nbsp;of&nbsp;the services</li><li>Be highly&nbsp;computer literate, particularly in Microsoft Office Products.</li></ol>&nbsp;&nbsp;<ol><li>Targets</li></ol>&nbsp;Key&nbsp;performance indicators&nbsp;and&nbsp;targets&nbsp;to&nbsp;be agreed.&nbsp;&nbsp;<ol><li>Commission&nbsp;or&nbsp;incentives</li></ol>Commissions or incentives&nbsp;to be agreed. Important notes:<ul><li>Commission is&nbsp;only&nbsp;payable if&nbsp;all KPI&nbsp;targets are achieved.</li></ul>&nbsp;<ol><li>Typical Working Conditions</li></ol>&nbsp;Normal Working&nbsp;Hours40 hours&nbsp;a&nbsp;weekWorking&nbsp;Timing is rotating&nbsp;shift.Work may&nbsp;require occasional weekend and/or evening work&nbsp;&nbsp;&nbsp;&nbsp;</td></tr></tbody></table></figure>

Customer Services Agent

Rushabh Sealink Logestic Pvt Ltd

Role SummaryWe are looking for a proactive and organized Indoor Sales Executive to support business development through client coordination, follow-ups, and sales support related to freight forwarding and logistics services.&nbsp;Key Responsibilities<ul><li>Handle client inquiries, follow-ups, and coordination via calls and emails.</li><li>Support outdoor sales by managing quotations, proposals, and documentation.</li><li>Identify potential business opportunities from leads and existing customers.</li><li>Coordinate with operations teams to ensure timely and smooth shipment execution.</li><li>Maintain customer records, sales data, and MIS reports.</li><li>Strengthen relationships with existing customers to ensure repeat business.</li><li>Support marketing and sales initiatives to achieve overall business targets. &nbsp;</li></ul>Requirements &amp; Skills<ul><li>Minimum 1–2 years of experience in pure freight forwarding (UAE experience is mandatory).</li><li>Exposure to handling genuine Export / Import Sea Freight customers is required.</li><li>Excellent verbal and written communication skills.</li><li>Pleasing personality with strong coordination and customer-handling skills.</li><li>Working knowledge of freight forwarding, shipping, logistics, and supply chain processes.</li><li>Detail-oriented, organized, and capable of managing multiple tasks efficiently.</li></ul>

Indoor Sales Executive

Search 66+ Customer technical services manager jobs near you this February. New roles added regularly across leading industries. Apply today.