cx solution sales expert

<div><div><b>We help the world run better</b><br>
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</div><div></div><p><b><br>
Role Overview</b></p><p>
SAP is looking for a Solution Sales Executive Expert level (SSE), who is a strategic sales role that combines deep SAP expertise, business acumen, and end-to-end domain knowledge of the SAP Customer Experience Lines of Business (CX LoB) cloud to drive revenue, customer success, accelerate adoption of innovation (especially AI), and position the organisation as a market leader. The SSE shapes transformative solutions and delivers measurable value to customers through thought leadership, innovation, and strategic execution&mdash;supporting both specific CX LoB and the overall &ldquo;SAP Business Suite&rdquo; strategy.</p><p>
We are looking for a <b>Solution Sales Executive at expert level with specific experience in the CX area (commerce, marketing, sales &amp; marketing)</b>.</p><p></p><p><b><br>
Key Responsibilities</b></p><p><b>
Account Ownership &amp; Strategy:</b> Serve as the CX LoB owner for assigned accounts, developing and executing strategic account plans that align with customer goals, business objectives and the broader account plans of the account team.</p><p><b>
Drive the End-to-End Customer Value Journey with Domain Expertise: </b>Provide domain expertise and thought leadership in the solution area to understand and address high-priority business challenges. Lead end-to-end process mapping and the customer value journey, owning the transformation roadmap for the LoB.</p><p><b>
Pipeline &amp; Opportunity Management:</b> Identify and develop new business opportunities within existing accounts, driving pipeline growth and meeting revenue targets.</p><p><b>
Product Success &amp; Innovation: </b>Engage early with customers when new products are launched. Lead AI and innovation initiatives (e.g., scalable PoCs, partner co-investments).</p><p><b>
Enablement, Demos &amp; Prototypes: </b>Support solution advisors to ensure demo system readiness and manage enablement programmes. Collaborate with Demo &amp; Learning teams to provide updated assets and trial environments for scalable enablement programmes, as well as customised demos, POCs and prototypes with customer-specific data.</p><p><b>
Value Proposition &amp; Executive Engagement: </b>Collaborate with value advisors to craft compelling narratives that articulate ROI, value leakage, and competitive advantages. Conduct strategic discovery and workshops, and deliver persuasive pitches that present solutions to distinct customer business and buying-centre challenges to accelerate executive buy-in and drive demand independently of RFPs.</p><p><b>
Commercial Negotiations: </b>Navigate complex pricing and contractual discussions, balancing client expectations with organisational profitability and cloud revenue growth.</p><p><b>
Adoption &amp; Consumption: </b>Support Customer Success Management (CSM) communities, secure references, and manage escalations. Collaborate with CS and CS&amp;D adoption teams to ensure successful delivery of solutions and services, monitor outcomes, and drive continuous improvement to maximise customer value.</p><p><b>
Customer Success &amp; Field Impact: </b>Own CX LoB deal cycles, work hand in hand with the Customer Success Manager (CSM) team, and organise enablement and executive engagement. Elevate customer discussions to prioritise investment and drive measurable outcomes.</p><p><b>
Relationship Building &amp; Governance: </b>Drive C-suite engagement and Buying Centre alignment by fostering long-term, high-value relationships and converting executives into advocates and brand ambassadors. Conduct Quarterly Business Reviews (QBRs) with customers and internal stakeholders, focusing on solution adoption, innovation, risks and opportunities.</p><p><b>
Ecosystem &amp; Partner Engagement: </b>Own relationships with strategic consulting partners (e.g., Accenture, Deloitte, PwC, EY) and with VARs to co-innovate, develop joint go-to-market strategies, and shape disruptive solutions. Maintain direct, high-quality relationships with partner account leads.</p><p><b>
Collaboration &amp; Orchestration: </b>Align closely with Sales, CSM, and Marketing to ensure SSE impact is fully integrated into the go-to-market engine through a tailored GTM approach. Drive joint accountability and coordination across internal stakeholders to maximise market impact.</p><p><b>
Competitive &amp; Industry Expertise: </b>Maintain deep technical and functional expertise across SAP solutions. Stay at the forefront of emerging technologies and competitive trends to craft differentiated solutions that win in the market.</p><p></p><p><b><br>
Qualifications &amp; Competencies</b></p><ul><li>
10-15 years' industry, strong executive relationship-building skills with proven C-suite influence.
</li><li>B2B enterprise experience with multi-stakeholder SaaS cycles.</li></ul><ul><li>
Proven experience in account management or solution sales</li><li>
Strong understanding of solution sales, customer value realisation, and account planning methodologies; track record in expansion selling (account growth) within the CX area.</li><li>
Deep CX domain expertise, with a strong understanding of AI and innovation trends.</li><li>
Maps value levers and tell a quantified ROI story and create a compelling business case</li></ul><ul><li>
Strategic thinking, business acumen, relationship building and client advocacy skills.</li><li>
Excellent communication, negotiation, and stakeholder management abilities.</li></ul><p></p><p><b><br>
Why This Role Matters</b></p><p>
The SSE is pivotal in shaping SAP&rsquo;s market leadership in the CX suite by delivering transformative solutions, driving innovation (particularly in AI), and orchestrating value throughout the customer lifecycle. This role sits at the intersection of strategy, technology, and relationship management, ensuring customers realise the full value of their SAP investments and positioning the organisation for sustained growth.</p><p></p><div><b><br>
Bring out your best</b><br>
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
<br>
<br>
<b>We win with inclusion</b><br>
SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br>
<br>
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.<br>
<br>
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.<br>
<br>
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.<br>
<br>
Successful candidates might be required to undergo a background verification with an external vendor.</div><div></div><div><b><br>
AI Usage in the Recruitment Process</b></div><div>
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
</div><p>Please note that any violation of these guidelines may result in disqualification from the hiring process.<br>
<br>
Requisition ID: 445750 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid</p></div>

CX Solution Sales Expert

Altivate

<div><div><div><div><b>Company Overview:</b></div><div><br>
Altivate is a leading SAP Gold Partner in the Middle East, specializing in SAP S/4HANA, SuccessFactors, Ariba, SAP BTP, SAP CX, SAP Analytics, and Digital Transformation services. Altivate supports enterprises across multiple industries including Manufacturing, Utilities, Oil &amp; Gas, Healthcare, Public Sector, and Retail, delivering end-to-end SAP advisory, implementation, migration, and managed services.</div><div><br>
<b>
Role Purpose</b></div><div><br>
The SAP Presales Lead will own and drive the presales lifecycle for SAP opportunities, working closely with Sales, Delivery, and Partner teams to design compelling solutions, develop winning proposals, and support deal closure. The role requires strong Arabic and English communication skills to engage with customers across Saudi Arabia and the GCC.</div><div><br>
<b>
Key Responsibilities</b></div><div><br>
<ul><li>Lead the end-to-end SAP presales process for RFPs, RFIs, proposals, demos, and customer workshops.</li><li>Act as the primary solution authority for SAP S/4HANA (Private &amp; Public Cloud), SuccessFactors, Ariba, SAP BTP, SAP CX, SAC etc., and industry solutions.</li><li>Conduct requirement discovery workshops with business and IT stakeholders in Arabic and English.</li><li>Design solution architectures aligned with customer business objectives, IT landscape, security, and compliance requirements.</li><li>Prepare technical and functional proposals, solution architecture documents, compliance matrices, BoQs, and effort estimations.</li><li>Support commercial proposal development in collaboration with Sales and Delivery, including scope definition, assumptions, exclusions, and resourcing models.</li><li>Deliver high-impact customer presentations, value propositions, and solution demos.</li></ul></div><ul><li>Support contract negotiations from a scope and solution perspective.</li><li>Collaborate with SAP and hyperscaler partners (AWS, Azure, GCP) on joint solutions and GTM initiatives.</li><li>Maintain and develop reusable presales assets, proposal templates, solution accelerators, and case studies.</li><li>Provide input to Altivate&rsquo;s solution portfolio, offerings, and go-to-market strategies.</li><li>Mentor junior presales consultants and solution architects.</li><li>Support account planning, pipeline reviews, and forecast accuracy.</li></ul><div><br>
<b>
Required Qualifications</b></div><div><br>
<ul><li>Bachelor&rsquo;s degree in Engineering, Computer Science, Information Systems, or related field.</li><li>10+ years of experience in SAP consulting, with at least 4&ndash;6 years in a presales/solution architecture leadership role.</li><li>Strong hands-on knowledge of SAP S/4HANA (Finance, Logistics, Manufacturing, EWM, or PS) and SAP cloud offerings (RISE with SAP, GROW with SAP, SuccessFactors, Ariba, BTP).
</li><li>Proven experience responding to large enterprise RFPs and complex transformation programs.</li><li>Experience working with customers in Saudi Arabia and the GCC region.</li><li>Native or fluent Arabic speaker with strong professional English communication skills.</li></ul></div><div><br>
<b>
Preferred Certifications (Not Mandatory)</b></div><div><br>
<ul><li>SAP S/4HANA Functional/Technical Certifications.</li><li>SAP Activate Project Management.</li><li>SAP BTP Architecture or Integration certifications.</li><li>Cloud certifications (AWS, Azure, or GCP) are an advantage.</li></ul></div><div><br>
<b>
Core Competencies</b></div><div><br>
<ul><li>Strong solution architecture and enterprise integration skills.</li><li>Excellent communication, presentation, and storytelling abilities.</li><li>Commercial acumen and understanding of presales economics.</li><li>Stakeholder management and executive-level engagement.</li><li>Analytical thinking and structured problem-solving.</li><li>Ability to work under tight deadlines and manage multiple bids in parallel.</li></ul></div><ul><li>Strong leadership and mentoring capability.</li></ul><div><br>
Working Conditions<br>
<ul><li>This role is totally remote</li></ul></div><ul><li>Travel within Saudi Arabia and GCC as required for customer meetings and workshops.</li></ul></div></div></div><div></div>

SAP Presales Lead

Gulf Union Al Ahlia

<div>
 <p>
  <strong>
   Job Summary
  </strong>
 </p>
 <p>
  The Customer Experience Specialist will support the design, measurement, and improvement of customer journeys and service quality across all customer touchpoints. The role will analyze customer feedback and performance metrics, identify pain points, and drive corrective actions with internal stakeholders to enhance customer satisfaction and loyalty.
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Monitor and analyze CX performance (NPS, CSAT, CES, complaints trends) and produce periodic reports.
  </li>
  <li>
   Manage Voice of Customer (VoC) inputs from all channels and translate insights into improvement actions.
  </li>
  <li>
   Support customer journey mapping, identify pain points, and recommend process and service enhancements.
  </li>
  <li>
   Coordinate complaint and escalation root-cause analysis and follow up on corrective and preventive actions.
  </li>
  <li>
   Partner with Operations, Claims, Underwriting, Sales, IT, and Digital teams to implement CX initiatives.
  </li>
  <li>
   Support service quality audits and ensure adherence to CX standards and service procedures.
  </li>
  <li>
   Contribute to customer communications, FAQs, and knowledge content to reduce repeat contacts.
  </li>
  <li>
   Track improvement plans, maintain action logs, and ensure timely closure with evidence.
  </li>
  <li>
   Support CX governance activities (workshops, minutes, action items, and status updates).
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business, Marketing, Customer Experience, Industrial Engineering, or related field.
  </li>
  <li>
   2&ndash;5 years of relevant experience in Customer Experience, Service Quality, Customer Care, or Customer Success.
  </li>
  <li>
   Strong understanding of CX measurements and frameworks (NPS, CSAT, CES, VoC).
  </li>
  <li>
   Strong analytical and reporting skills; ability to convert data into actionable recommendations.
  </li>
  <li>
   Excellent communication and stakeholder management skills.
  </li>
  <li>
   Proficiency in MS Office (Excel, PowerPoint); Power BI is a plus.
  </li>
  <li>
   Arabic fluency; English professional proficiency.
  </li>
  <li>
   Experience in insurance or regulated service industries is preferred.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Success Measures (KPIs)
  </strong>
 </p>
 <ul>
  <li>
   Improvement in NPS/CSAT/CES within assigned scope.
  </li>
  <li>
   Reduction in repeated complaints and escalation recurrence.
  </li>
  <li>
   Closure rate and timeliness of CX action items.
  </li>
  <li>
   Quality and consistency of CX reporting and insights.
  </li>
  <li>
   Measurable improvement in key customer journey pain points.
  </li>
 </ul>
 <p>
 </p>
</div>


Customer Experience Specialist

CleanLife

<p>To effectively monitor and enhance the customer experience by collecting feedback, measuring satisfaction levels, tracking key CX metrics, and analyzing customer touchpoints throughout the entire customer journey. The role ensures continuous improvement initiatives that strengthen customer loyalty and align with overall business objectives.</p><p><i><b>Key Responsibilities</b></i></p><ul><li>Identify customer journey touchpoints and analyze their current performance, recommending improvement opportunities.</li><li>Collect, track, and analyze customer feedback, and provide actionable insights to internal stakeholders.</li><li>Measure and monitor key customer experience metrics, including Net Promoter Score (NPS), customer satisfaction (CSAT), and other relevant KPIs.</li><li>Conduct customer interviews, surveys, and feedback analysis, and prepare data-driven reports.</li><li>Collaborate with internal teams (Customer Service, Operations, Sales, Marketing, Product, and Technology) to identify gaps and improvement opportunities.</li><li>Escalate operational issues (e.g., billing, installation, pre/post-sales processes) to ensure a seamless customer experience.</li><li>Align customer experience strategies with marketing objectives and overall business goals.</li><li>Work closely with product and technology teams to enhance digital customer journeys (website, self-service platforms, mobile applications).</li><li>Design and implement customer retention programs to reduce churn and strengthen long-term engagement.</li><li>Monitor service performance metrics such as response time, resolution rate, and customer satisfaction scores.</li><li>Analyze internal performance data to identify trends impacting customer experience.</li><li>Track market trends and competitor strategies to maintain a competitive CX advantage.</li><li>Prepare weekly, monthly, and annual performance reports for stakeholders.</li><li>Lead cross-functional projects aimed at improving the overall customer journey.</li></ul><p><i><b>Qualifications &amp; Requirements</b></i></p><ul><li>Bachelor&rsquo;s degree in Business Administration or a related field.</li><li>5&ndash;7 years of experience in Customer Experience, Customer Service, or Operations.</li><li>Strong analytical skills with experience in feedback analysis and process improvement.</li><li>Proficiency in CX tools, CRM systems, and customer support platforms.</li><li>Experience in the service industry or e-commerce is preferred.</li><li>Strong communication and stakeholder management skills.</li><li>Ability to work in a fast-paced environment and deliver measurable results.</li></ul><p>نوع الوظيفة: دوام كامل</p>

<div><div><b>We help the world run better</b><br>
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</div><div></div><div><b><br>
Do you like to help others?</b> <i>Hint &ndash; you actively listen to connect people with solutions</i></div><div><b>
Do you like telling stories?</b> <i>Hint &ndash; from beginning to the end, people actively listen to you</i></div><div><b>
Do have a creative side?</b> <i>Hint &ndash; bringing a story visually to life is exciting for you</i></div><div><b>
Do you like working on a team?</b> <i>Hint &ndash; you offer a point of view and collaborate well in a group</i></div><div><b>
Do you wish you had more influence? </b><i>Hint &ndash; you have domain expertise</i><i> in finance</i><i> and would love to show it off</i></div><div></div><div><br>
If you relate to the above questions, you just might have a future as part of Presales Solution Advisory organization!</div><div>
In Solution Advisory, we listen and get to know a customer&rsquo;s business. We learn what needs to change and why. We help business leaders ideate and think through what is possible. We help them envision how technology and automation could support their winning strategy. We connect their vision and needs to a solution designed with SAP Cloud applications and technologies.</div><div>
That&rsquo;s where <b>YOU</b> come in!</div><div></div><div><b><br>
The Team</b></div><div>
We foster a supportive team environment and work as integral members of SAP account teams which serve our customers. You would be joining one of the most elite presales teams in Middle East North . You will work with some of the most innovative technologies in the industry. You will be empowered and supported to do what is right for our customers while expressing your creativity and ingenuity. Our Solution Advisors shine doing what they love to do &ndash; help people, tell stories and connect opportunity to a solution&hellip;with PASSION!</div><div></div><div><b><br>
The Role</b></div><div>
The primary role of the Finance Solution Advisor would be to focus on presenting the value of SAP Finance and Risk Management portfolio. This Solution Advisor would possess advanced/expert-level knowledge of Finance Operations, Financial Planning &amp; Analytics, Accounting &amp; Financial Close, Treasury &amp; Working Capital Management, This advisor would also be able to understand the deep integration and financial experience. In this role, the advisor will be asked to learn Best Run Finance to help position the intelligent enterprise and showcase the value to both the C Suite and Office the CFO.</div><div>
The Solution Advisor interacts with prospective customers through executive meetings, discovery conversations, solution demonstrations, executive presentations, and follow-up discussions. The primary role of the Solution Advisor during an active sales cycle is to gain acceptance from the customer that the SAP solution can solve the customer&rsquo;s problem and is the right choice over the other competitive offerings. During these cycles they may also take on the role of a Solution/Deal Captain. In addition to deal support, a Presales Senior Specialist collaborates with Sales and Industry Value Engineering teams to plan and execute business development strategies using Design Thinking tools and techniques.</div><div>
The Solution Advisor is knowledgeable in finance business processes and adoption of new technologies. Additional value would be derived from having experience with cloud implementation best practice</div><div></div><div><br>
As a specialist in the Finance and Risk Line of Business space, you will focus on one or more of the following areas:</div><div></div><div><b><br>
DEAL SUPPORT:</b></div><br>
<div></div><ul><li>
Compose and deliver superior sales presentations covering SAP and partner software solutions to prospective customer audiences. The presentations must articulate the sales message, differentiate SAP, and leave a strong and positive impression to audiences which can include senior company executives.</li><li>
Prepare and deliver value-based software demonstrations/presentations in support of sales cycles. Preparation includes personalization of materials to ensure delivery of a simple, appealing and compelling customer presentation.</li><li>
In advance of a demonstration or key presentation, conduct discovery sessions with representatives from the prospective customer to build relationships with the customer and understand their unique needs.</li><li>
Demonstrate deep knowledge of SAP solutions and appropriate industries to maintain credibility with prospective customers. Provide proof points with relevant customer stories.</li><li>
Support RFI &amp; RFP completion in support of customer proposals.</li><li>
Ability to effectively present to customers in a virtual environment using virtual technologies (Zoom, Teams, etc.).</li><li>
Provide limited post-sale support to key customers primarily to the project/implementation team to ensure a smooth transition.</li><li>
Able to lead as a Solution Captain when deals require complex solutions across multiple LOBs to support a successful customer presentation or demo.</li><li>
Effectively leverage support teams who are there to support solution advisory success. (Global / Regional Solution Specialists, Center of Excellence, Industry Value Engineer, Solution HuBs, Deal Advisors, Solution Experience, Product Management).</li></ul><div></div><div><b><br>
DEMAND GENERATION:</b></div><br>
<div></div><ul><li>
Support one-to-many sales and marketing events both on-site and virtually.</li><li>
Lead &amp; support Design Thinking workshops to promote new and innovative solutions for customers and prospects.</li><li>
Collaborate with the sales team to identify whitespace opportunities at accounts.</li></ul><div></div><div><br>
 <b>SOLUTION ADVISORY READINESS:</b></div><br>
<div></div><ul><li>
Develop close relationships with market unit sales teams to promote effective sales methodologies.</li><li>
Participate in demo scenario design and planning and assist in configuration as needed. Participate in new product release input and testing and training of peers.</li><li>
Serve as a champion for or participate as a leader in Line of Business or Solution Hubs and provide knowledge transfer to colleagues as needed.</li></ul><div></div><div><br>
While people might not use word &ldquo;Guru&rdquo; out loud to describe you, it is what they will be thinking!</div><div><b>
Qualifications and Experience &ndash; Do yours line up?</b></div><div><i>
Hint: you don&rsquo;t have to be an expert in everything and it&rsquo;s okay if you haven&rsquo;t had a Presales role in the past. If what you&rsquo;ve read so far excites you, we want to talk!</i></div><div></div><div><b><br>
Experience:</b></div><br>
<div></div><ul><li>
5+ years of experience SAP Finance implementation or relevant Finance/Accounting role</li><li>
Experience in one or more of the following functional areas: Finance Operations, Financial Planning &amp; Analytics, Accounting &amp; Financial Close, Treasury &amp; Working Capital Management, Enterprise Risk and Managemen</li></ul><ul><li>
Experience in Finance operations is a plus</li><li>
Demonstrates 5-7 successful engagements implementing Financial Solutions
</li><li>Expert knowledge/expertise on end-to-end processes/solutions for banking, cash, and treasury risk management is a plus</li><li>
Public accounting or internal audit experience a plus</li><li>
Experience in sales and sales processes</li><li>
3-5 years of presales experience preferred</li><li>
Excellent presentation and communication skills English: proficient</li><li>
Business level local language: expert</li></ul><div></div><div><b><br>
Education:</b></div><br>
<div></div><ul><li>
Bachelor equivalent: minimum requirement</li><li>
Master equivalent: preferred MBA</li><li>
Certified in SAP finance-related solutions is highly recommended</li></ul><p></p><div><b><br>
Bring out your best</b><br>
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
<br>
<br>
<b>We win with inclusion</b><br>
SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br>
<br>
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.<br>
<br>
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.<br>
<br>
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.<br>
<br>
Successful candidates might be required to undergo a background verification with an external vendor.</div><div></div><div><b><br>
AI Usage in the Recruitment Process</b></div><div>
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
</div><p>Please note that any violation of these guidelines may result in disqualification from the hiring process.<br>
<br>
Requisition ID: 447294 | Work Area: Presales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid</p></div>

Finance Presales Senior Solution Advisor - KSA

<div><div><b>We help the world run better</b><br>
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</div><div></div><div><br>
Supply Chain Management:</div><div></div><div><br>
While the need for resilient supply chains has been a consistent rallying cry over the past year, resiliency does not happen on its own. It requires the ability to respond to change and rapidly deliver value. This includes the ability to prioritize and utilize software to areas of the business that need it most. This kind of transformation requires new technologies that unlock new ways of running a business and staying ahead of an industry. Reflecting on the importance of supply chain transformation the SAP Supply Chain Management Line of Business supports our customers around the world to build and operate Resilient Supply Chains across the Design to Operate portfolio of solutions. The Solutions Sales Specialist role will be expected to engage with Customer C-level representatives to help &amp; enable their customers&rsquo; to invest in, adopt and consume these solutions.</div><div></div><div><br>
</div><div>Solution Sales:</div><div></div><div><br>
The primary purpose of Product Sales is to push selected strategic / new solutions. The scope of activities spans from business development and hunting of opportunities across a given market, to closing of sales cycles with existing and new customers. The SSE will have a strong functional and product expertise which will complement the AE activity on the account.</div><div></div><div><br>
Core tasks include:</div><div></div><div><br>
Generate opportunities through leverage of lead generation campaign within prospects and existing customers.</div><div>
Leverage telesales (if applicable) to create demand generation.</div><div>
Align closely with AE when prospecting into existing accounts and when initiating the engagement within account.</div><div>
Supports the AE in building strong customer relationships.</div><div>
Take full ownership of opportunity, drive teamwork with presales expert, Implementation consultants and partners.</div><div>
Identify, pursue and close sales opportunities.</div><div>
Maintain an accurate and documented CRM pipeline of opportunities, on a timely basis.</div><div></div><div><br>
Key Responsibilities &amp; Tasks</div><div></div><div><br>
The primary purpose of the Solution Sales Executive is to achieve their overall revenue goal. In order to achieve this goal, the Solution Sales Executive Expert must create a complete territory business plan that generates at least 4x their quota in pipeline opportunity. The Solution Sales Executive Expert is responsible to identify and qualify opportunities, develop and drive strategy.</div><div></div><div><br>
The Solution Sales Executive will develop an opportunity plan containing the value proposition SAP's Supply Chain Management solutions to potential customers &amp; prospects in that territory. It is expected that the Solution Sales Executive be adept at creating and nurturing senior executive relationships on their own, while positioning the SAP executive team. In that capacity:</div><div></div><div><br>
Works with the Sales Manager and team to develop and execute programs to drive pipeline &amp; close deals</div><div>
Works with the Regional VAT to educate target accounts on the solution set and conducts account planning for strategic deals</div><div>
Works to uncover and run large sales cycles based opportunities as directed by the Regional Sales Lead</div><div>
Works with VAT team on sales campaigns</div><div>
Leads efforts to establish, develop, and expand market share and revenue attainment within named accounts</div><div>
Works to attain various sales objectives related to securing new business opportunities within named customers</div><div>
Develops sales best practices securing repeatable and expansive opportunities across named accounts</div><div></div><div><br>
Experience &amp; Language Requirements</div><div></div><div><br>
8+ years of experience selling business software and/or IT solution</div><div>
Metal and mining industry experience a plus.</div><div>
Experience selling to CXOs</div><div>
Proven track record in target achievement</div><ul><li>Saudi national preferred - in line with Saudization local mandates</li></ul><div></div><div><br>
Education Requirements</div><div></div><div><br>
Bachelor's degree in related fields (Business / Engineering or Technology)</div><div>
Professional Training &amp; Certification</div><div>
Completion of Sales Methodology training preferred</div><p></p><div><b><br>
Bring out your best</b><br>
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
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<b>We win with inclusion</b><br>
SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br>
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SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.<br>
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For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.<br>
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Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.<br>
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Successful candidates might be required to undergo a background verification with an external vendor.</div><div></div><div><b><br>
AI Usage in the Recruitment Process</b></div><div>
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
</div><p>Please note that any violation of these guidelines may result in disqualification from the hiring process.<br>
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Requisition ID: 445644 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid</p></div>

Solution Sales Expert SCM - Manufacturing & Delivery

ServiceNow

<div><b>Company Description</b><p><br>
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today &mdash; ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500&reg;. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.</p><b><br>
Job Description</b><p><br>
As a member of our Solution Consulting team, you will have a major impact on our future success by supporting [Employee Experience, Customer Workflow, ITX] Solution Sales. You will guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.</p><p><b>
What you get to do in this role:</b></p><p>
The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.</p><ul><li>
Support product sales as a technical and domain expert of a client-facing sales team that pursues customers and prospects across multiple industry markets</li><li>
Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs</li><li>
Develop client partner relationships</li><li>
Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement</li><li>
Provide feedback to product management about product enhancements that can address customer needs and provide additional value</li><li>
Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team</li><li>
Stay current on competitive analysis and market differentiation</li><li>
Support marketing events including executive briefings, conferences, user groups, and trade shows</li></ul><br>
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Qualifications</b><p><b><br>
To be successful in this role you have:</b></p><ul><li>
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.</li><li>
10+ years of pre-sales solution consulting or sales engineering experience</li><li>
Proficiency with the ServiceNow platform or technical expertise with cloud software solutions</li><li>
Experience working collaboratively with product management, product marketing, partners, and professional services</li><li>
Territory management skills, including pipeline building and working with Sales counterpart to promote execution excellence</li><li>
Travel, as necessary</li></ul><br>
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Additional Information</b><p><b><br>
Work Personas</b></p><p>
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.</p><p><b>
Equal Opportunity Employer</b></p><p>
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.</p><p><b>
Accommodations</b></p><p>
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.</p><p><b>
Export Control Regulations</b></p><p>
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.</p><p>
From Fortune. &copy;2025 Fortune Media IP Limited. All rights reserved. Used under license.</p></div>

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