cyber systems operations specialist

ACWA Power

<div>
 <p>
  The Cyber Operations and Threat &amp; Vulnerability Manager (IT &amp; OT) is responsible for overseeing cybersecurity operations, threat detection, vulnerability management, and risk mitigation across both Information Technology (IT) and Operational Technology (OT) environments. This role ensures the organization&rsquo;s IT and OT infrastructures are protected from evolving cyber threats, vulnerabilities, and risks. The manager leads efforts to detect, assess, and remediate security weaknesses while coordinating responses to mitigate potential impacts on both digital and physical systems. This role is critical in ensuring the security posture of the entire organization, encompassing both traditional IT systems and specialized OT environments such as Industrial Control Systems (ICS) and SCADA.
 </p>
 <p>
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 </p>
 <p>
  <strong>
   KEY ACCOUNTABILITIES:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Cyber Operations Oversight (IT &amp; OT):
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Manage and oversee daily cyber operations across both IT and OT environments, ensuring consistent security monitoring, incident response, and threat detection.
  </li>
  <li>
   Lead the Security Operations Center (SOC) to monitor and respond to cyber threats in real-time, ensuring a unified approach for both IT and OT infrastructures.
  </li>
  <li>
   Implement and enforce security policies, procedures, and controls tailored to the specific needs of both IT and OT systems, ensuring alignment with industry best practices and regulatory requirements.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Threat Detection &amp; Response (IT &amp; OT):
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Oversee threat detection and response efforts across the organization using SIEM, XDR, and other specialized security tools for both IT and OT environments.
  </li>
  <li>
   Develop and implement incident response playbooks, ensuring they address potential threats to both IT systems (e.g., networks, servers, endpoints) and OT systems (e.g., SCADA, ICS, PLCs).
  </li>
  <li>
   Work closely with threat intelligence teams to stay updated on emerging threats, vulnerabilities, and attack vectors targeting both IT and OT infrastructures.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Threat Detection &amp; Response (IT &amp; OT):
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Oversee threat detection and response efforts across the organization using SIEM, XDR, and other specialized security tools for both IT and OT environments.
  </li>
  <li>
   Develop and implement incident response playbooks, ensuring they address potential threats to both IT systems (e.g., networks, servers, endpoints) and OT systems (e.g., SCADA, ICS, PLCs).
  </li>
  <li>
   Work closely with threat intelligence teams to stay updated on emerging threats, vulnerabilities, and attack vectors targeting both IT and OT infrastructures.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Threat Detection &amp; Response (IT &amp; OT):
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Oversee threat detection and response efforts across the organization using SIEM, XDR, and other specialized security tools for both IT and OT environments.
  </li>
  <li>
   Develop and implement incident response playbooks, ensuring they address potential threats to both IT systems (e.g., networks, servers, endpoints) and OT systems (e.g., SCADA, ICS, PLCs).
  </li>
  <li>
   Work closely with threat intelligence teams to stay updated on emerging threats, vulnerabilities, and attack vectors targeting both IT and OT infrastructures.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Security Engineering &amp; Hardening (IT &amp; OT):
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Work with IT and OT engineering teams to implement security best practices during the design, development, and deployment of new systems.
  </li>
  <li>
   Ensure that all IT and OT systems are hardened against known vulnerabilities and emerging attack vectors by applying patches, configurations, and security controls
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Incident Response &amp; Coordination (IT &amp; OT):
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Lead the organization&rsquo;s incident response efforts across IT and OT systems, ensuring rapid identification, containment, and remediation of security incidents.
  </li>
  <li>
   Coordinate cross-functional teams, including IT, OT, forensics, and legal, to ensure a cohesive response to major incidents affecting both environments.
  </li>
  <li>
   Perform post-incident analysis and root cause investigations to identify gaps in security controls and improve future incident response capabilities.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Security Monitoring &amp; Optimization (IT &amp; OT):
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Continuously monitor the effectiveness of security tools and processes across IT and OT environments, ensuring timely detection and response to potential threats.
  </li>
  <li>
   Work with the threat detection and threat hunting teams to optimize security monitoring tools and improve alert accuracy for both IT and OT systems.
  </li>
  <li>
   Leverage insights from threat intelligence and threat hunting activities to enhance proactive threat detection and response capabilities.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Collaboration with Cross-Functional Teams:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Collaborate with IT, OT, and business stakeholders to ensure security operations align with organizational goals and risk management strategies.
  </li>
  <li>
   Work closely with compliance teams to ensure that both IT and OT environments meet regulatory requirements such as NCA, NIST, ISO 27001, NERC-CIP, and ISA/IEC 62443.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Collaboration with Cross-Functional Teams:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Collaborate with IT, OT, and business stakeholders to ensure security operations align with organizational goals and risk management strategies.
  </li>
  <li>
   Work closely with compliance teams to ensure that both IT and OT environments meet regulatory requirements such as NIST, ISO 27001, NERC-CIP, and ISA/IEC 62443.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Security Awareness &amp; Training (IT &amp; OT):
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Develop and implement security awareness programs tailored to both IT and OT personnel, ensuring employees understand potential threats and the importance of following security policies.
  </li>
  <li>
   Conduct training sessions for IT and OT teams on incident response, vulnerability management, and secure system configurations
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   QUALIFICATIONS :
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Cybersecurity, Information Technology, Computer Science, Engineering, or a related field (master&rsquo;s degree preferred).
  </li>
  <li>
   6+ years of experience in cybersecurity operations, incident response, or vulnerability management, with experience in OT environments such as ICS/SCADA.
  </li>
  <li>
   Experience managing cybersecurity programs that span both IT and OT environments.
  </li>
  <li>
   Proficiency in SIEM platforms, XDR, and other monitoring tools for both IT and OT infrastructures.
  </li>
  <li>
   Strong hands-on experience with vulnerability management tools (e.g., Tenable, Qualys, Nessus, OT-specific platforms).
  </li>
  <li>
   Deep understanding of IT security controls as well as OT-specific controls for ICS, SCADA, and PLC systems.
  </li>
  <li>
   Knowledge of threat intelligence, incident response, and forensics in both IT and OT environments.
  </li>
 </ul>
 <p>
 </p>
</div>


Cyber Operations and Threat & Vulnerability Manager (IT & OT)

Holool Aloula (NCBS National Company for Business Solutions)

<div>
 <p>
  <strong>
   Job Summary
  </strong>
 </p>
 <p>
  The Data Center Specialist is responsible for the operation, maintenance, and support of data center infrastructure to ensure high availability, performance, and security of systems. This role involves hands-on management of servers, networking equipment, storage systems, and environmental controls within the data center.
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Install, configure, and maintain servers, storage systems, and network equipment
  </li>
  <li>
   Monitor data center operations to ensure uptime, performance, and reliability
  </li>
  <li>
   Perform routine maintenance, upgrades, and hardware replacements
  </li>
  <li>
   Troubleshoot and resolve hardware, network, and system issues
  </li>
  <li>
   Manage cabling, rack layouts, power distribution, and cooling systems
  </li>
  <li>
   Monitor environmental conditions (temperature, humidity, power usage)
  </li>
  <li>
   Ensure compliance with security policies and access controls
  </li>
  <li>
   Support backup, disaster recovery, and business continuity processes
  </li>
  <li>
   Document procedures, configurations, and incident reports
  </li>
  <li>
   Coordinate with IT teams, vendors, and service providers
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Required Skills &amp; Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field (or equivalent experience)
  </li>
  <li>
   Experience working in a data center or similar IT infrastructure environment
  </li>
  <li>
   Strong knowledge of:
  </li>
  <li>
   Servers (Windows/Linux)
  </li>
  <li>
   Networking (TCP/IP, switches, routers)
  </li>
  <li>
   Storage systems (SAN/NAS)
  </li>
  <li>
   Power and cooling infrastructure
  </li>
  <li>
   Ability to troubleshoot hardware and system-level issues
  </li>
  <li>
   Familiarity with monitoring tools and ticketing systems
  </li>
  <li>
   Strong documentation and communication skills
  </li>
 </ul>
 <p>
  <strong>
   Preferred Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Relevant certifications (e.g., CompTIA Server+, Network+, CCNA, ITIL)
  </li>
  <li>
   Knowledge of cloud integration or hybrid data centers
  </li>
  <li>
   Understanding of data center standards and best practices (TIA-942, ISO 27001)
  </li>
 </ul>
 <p>
 </p>
</div>


Datacenter Operations Specialist

Tamkeen Technologies

<div><h3 class="jobSectionHeader"><b>Roles and Responsibilities:
</b></h3><ul><li>Lead and coordinate the response to critical and complex security incidents, guiding SOC L1 and L2 analysts during investigations.</li>
<li>Conduct advanced incident analysis and provide actionable recommendations for incident containment.</li>
<li>Proactively hunt for advanced threats, APTs, and sophisticated attack patterns within client networks.</li>
<li>Perform in-depth cyber threat analysis to understand attack vectors and tactics, techniques, and procedures (TTPs) used by threat actors.</li>
<li>Conduct advanced digital forensics and memory analysis to identify root causes and perform post-incident investigations.</li>
<li>Perform detailed malware analysis and reverse engineering to understand malware behavior and capabilities.</li>
<li>Integrate threat intelligence from various sources into the MSSP&rsquo;s security operations to improve threat detection and response effectiveness.</li>
<li>Collaborate with threat intelligence teams to enhance the MSSP&rsquo;s threat intelligence capabilities.</li>
<li>Develop and update incident response playbooks and standard operating procedures (SOPs) to address emerging threats.</li>
<li>Provide cybersecurity consulting and advisory services to clients, offering strategic guidance on security best practices and risk management.</li>
<li>Act as a primary point of contact for key clients, ensuring effective communication and a clear understanding of their security needs.</li>
<li>Build strong relationships with clients by understanding their business goals and aligning MSSP services accordingly.</li>
<li>Establish and track key SOC performance metrics, incident trends, and key performance indicators (KPIs).</li>
<li>Provide regular reports to MSSP management, clients, and stakeholders.</li>
<li>Provide strong leadership to SOC L1 and L2 analysts, fostering a collaborative and high-performing team environment.</li>
<li>Mentor junior analysts, guiding their career development and enhancing their technical skills.</li>
<li>Collaborate with internal MSSP teams such as threat intelligence, threat hunting, and engineering to enhance overall client security posture.</li>
</ul><h3 class="jobSectionHeader"><b>Technical Skills</b></h3><ul>
<li>In-depth knowledge of networking concepts, TCP/IP, network protocols, security architecture, and modern security technologies.</li>
<li>Proficiency in using SIEM, IDS/IPS, firewalls, EDR, and other security tools.</li>
<li>Advanced skills in scripting and programming languages for automation and analysis.</li>
<li>Strong analytical skills to investigate complex security incidents and devise effective solutions.</li>
<li>Excellent verbal and written communication skills to document incidents, write reports, and interact with team members, stakeholders, and clients.</li>
<li>Previous experience in leading and managing a team of cybersecurity professionals.</li>
<li>Deep understanding of threat intelligence sources, threat actors, and advanced cyber-attack techniques. Proven experience in leading incident response efforts for complex incidents.</li>
<li>Strong experience in digital forensics, memory analysis, and advanced malware analysis.</li>
</ul><h3 class="jobSectionHeader"><b>Qualifications</b></h3><p><b>
Education:</b> Bachelor&rsquo;s degree in Computer Science, Cybersecurity, Information Technology, or a related field is typically required.</p><p><b>
Certifications:</b> Hold one or more certifications such as, GCFA, GCIA, GCIH, GREM</p><p><b>
Experience:</b> Minimum of 5 years or more of progressive experience in a cybersecurity role, with extensive hands-on experience in a SOC environment.</p></div>

Cybersecurity Operations Center

<div><div><b>We help the world run better</b><br>
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</div><p></p><p><b><br>
Summary</b></p><p></p><p><b><br>
An SAP Global Cyber Incident Response and Recovery Analyst</b> plays a critical role in safeguarding SAP&rsquo;s digital enterprise. As a front-line defender, an analyst is responsible for triaging security events identified by monitoring tools, analysing data to assess severity and urgency, and conducting initial evaluations to determine whether a cyberattack is underway. When a potential incident is identified, the Analysts works closely with Global Security Operations to scope the impact, coordinate containment efforts, and support forensic investigations to uncover the nature and details of the attack</p><p><br>
<br>
<b>What you'll do</b></p><p><br>
Our Global Cyber Security Incident Response and Recovery Analyst are our first line of response for security event and incidents with a global scope. They are responsible for triaging security alerts detected by Enterprise Detection and SIEM, analyzing available data to determine scope, severity, and priority to determine follow on actions, which could include escalation to a IR Investigator. In escalation cases, they then work in a supportive capacity to further validate if a cyber-attack is occurring, scoping the extent of a suspected attack, coordinating efforts to contain attacks, supporting forensic investigations to determine the details around an attack, and providing guidance on remediation actions.</p><p><br>
In this role, you will</p><br>
<p></p><ul><li>
Monitoring and analyzing alerts from a wide array of security devices and systems</li><li>
Responding promptly to incidents, analyzing them, and providing real-time response</li><li>
Creating, maintaining, and applying incident response playbooks to manage and resolve security incidents effectively</li><li>
Contribute to develop root cause analysis with detailed documentation of findings.</li><li>
Good hands-on experience with SIEM, IDS, DNS, EDR solutions.</li><li>
Contribute to the development of attack remediation and response strategies.</li><li>
Coordinate escalation handling and communication across teams.</li><li>
Good experience in reading logs from various data source includes network and host based intrusion detections.</li><li>
Collaborate with Detection and SIEM teams to enhance detection logic and alert accuracy.</li><li>
Assist in maintaining and improving incident handling documentation - such as playbooks, runbooks, and Standard Operating Procedures.</li><li>
We value hands-on practitioners, our environment includes sandboxing, red vs. blue testing, or adversary emulation frameworks (e.g., MITRE ATT&amp;CK, CALDERA, Atomic Red Team) and opportunities to build tooling or simulate attack chains.</li><li>
Understanding of cloud logs and telemetry for signs of compromise</li><li>
Experience with computer forensics and malware analysis</li></ul><p><br>
<br>
<b>What you bring</b></p><p></p><p><br>
We are seeking analytical and detail-oriented critical thinkers who are solution-focused and thrive in dynamic environments. The candidate should be a fast learner with the ability to adapt quickly and respond effectively to changing circumstances.</p><p></p><p><b><br>
Preferred Technical Skills and Experience</b></p><p></p><ul><li><b><br>
Experience:</b><br>
4 to 6+ years in a cyber incident investigation role or equivalent combination of education, certifications, and relevant training.</li><li><b>
Certifications - </b>Industry-recognized certifications such as <b>Security+, GCIA, GCIH, CISSP (or equivalent).</b></li><li>
Good understanding of Advanced Persistent Threat (APT) actors, their tools, techniques, and procedures (TTPs), as well as threat modelling frameworks.</li><li>
Proficiency in TCP/IP communications and knowledge of core network protocols and applications such as DNS, HTTP, and SMB etc.</li><li>
Security Infrastructure Tools: (SIEM, IDS, EDR, DNS, other Deception technologies)</li><li>
Proficiency in scripting languages such as <b>PowerShell, Python, or Bash </b>will be an added advantage.</li><li>
Strong problem-solving skills and ability to work under pressure.</li></ul><p></p><div><b><br>
Bring out your best</b><br>
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
<br>
<br>
<b>We win with inclusion</b><br>
SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br>
<br>
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.<br>
<br>
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.<br>
<br>
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.<br>
<br>
Successful candidates might be required to undergo a background verification with an external vendor.</div><div></div><div><b><br>
AI Usage in the Recruitment Process</b></div><div>
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
</div><div>Please note that any violation of these guidelines may result in disqualification from the hiring process.<br>
<br>
Requisition ID: 435081 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid</div></div>

Cyber Defense Specialist

Qatar Airways

<div><div><div><div><div><div><div><div>Job title
</div><div>OPS Center Development Specialist
</div></div><div><div>Ref #
</div><div>229215
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Cargo &amp; Airport Operations
</div></div><div><div><ul><li>Closing date: 06-Jan-2026</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p><b>About the role:</b></p><p>
As an OPS Center Development Specialist, you will be responsible for helping us achieve this ambition through:</p><p>
This position is responsible for the implementation of development plans for the Airport Operations Control Centre (AOCC), development of methods and testing for improving the AOCC systems to support the day of operations and the development and management of the content of AOCC trainings in accordance to regulations. Furthermore, this job participates and support on the implementation phases of all operational concepts and projects.</p><ul><li><p>
Responsible for the evaluation and monitoring of the AOCC competency assessments in accordance to the departmental and regulator's requirements.</p></li><li><p>
Creation and development of the AOCC in-house trainings material and content in accordance to the relevant manuals, departmental needs and aviation industry trends.</p></li><li><p>
Delivery of AOCC in-house technical training in compliance with regulations such as (Apron Safety, Aircraft recognition and flight planning, etc.).</p></li><li><p>
Responsible for the delivery of Airport Operation System (AOS) training.</p></li><li><p>
Support the line manager on projects related but not limited to: system, operational, development of concepts, operational improvement initiatives) executions, by coordinating with the MATAR and external stakeholders such as (QAS, QR, CAA, etc.).</p></li><li><p>
Responsible for testing of AOCC system changes and to develop a testing and recording methodology.</p></li><li><p>
Provide technical expertise to the information system team in major application deployment by assisting in designing process to arrive at high performance and optimal operational solutions.</p></li><li><p>
Develop consolidated operational dashboard analyses and reports of customer experience data to the management team and individual stakeholders.</p></li><li><p>
Deliver initiatives that will reduce manual workload by evaluating the workload and conducting process engineering to ensure automation of operational procedures, for monitoring and decision making during the day of operation.</p></li><li><p>
Perform analysis and investigation of incidents related to AOCC with the scope of highlighting patterns, trends, areas of improvement and opportunities for training. Support Line Manager by designing and presenting conclusions gained from analysis.</p></li><li><p>
Attend and contribute to the Daily/ Weekly/ Monthly meetings with MATAR Management to understand the business requirements, share AOCC related information/updates to support the enhancement of business-related processes.</p></li><li><p>
Engage with stakeholders to discuss operational matters and/or projects providing current and targeted outcome that will help the AOCC and business improvements.</p></li><li><p>
Provide guidance to AOCC duty team on how to achieve high utilization of AOCC systems for the benefit of the business and real time operations as well.</p></li><li><p>
Perform other department duties related to his/her position as directed by the Head of the Department.</p></li></ul>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>About you:</b></p><ul><li><p>
Bachelor's Degree or Equivalent with Minimum 4 years of job-related experience</p></li><li><p>
Must have experience in flight data management and airport hard resources allocation.</p></li><li><p>
Experience on Airport Operational Systems (AOS) and experience on ground handling operations.</p></li><li><p>
Must have knowledge on ATC procedures, ICAO, ACI and IATA directives. Preferred</p></li><li><p>
On the job experience on a live Airport Collaborative Decision Making (ACOM) environment.</p></li><li><p>
Project management credentials</p></li><li><p>
Prior experience on project management or Project management credential should be considered as plus.</p></li><li><p>
Strong analytical and presentation skills.</p></li><li><p>
Excellent knowledge of the Microsoft office package.</p></li><li><p>
Analytical thinking and Project management skills.</p></li></ul><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=229215</div></div></div></div></div></div></div></div>

OPS Center Development Specialist

dinCloud Pakistan, An ATSG Company

<div>
 <ul>
  <li>
   Job Description
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 Specialist compute service operations provides technical assistance and troubleshooting to clients or internal teams regarding hardware, software, or infrastructure issues. They act as a bridge between users and development teams, ensuring smooth system operation and efficient problem resolution.
 <br/>
 <br/>
 What You Will Do
 <br/>
 <br/>
 <strong>
  Essential Job Functions:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Background and understanding of technical cloud-based MSP workspace and environment.
  </li>
  <li>
   Debugging issues for various flavors of Windows, Linux, and Mac.
  </li>
  <li>
   Server administration (2008,2012,2016,2019)
  </li>
  <li>
   Domain Controllers, Active Directory, DNS, DHCP.
  </li>
  <li>
   RMM tools (Kaseya, SolarWinds RMM, Ninja)
  </li>
  <li>
   Monitoring alerting tools (Atera, NPM, SAM, DPA, PRTG, ManageEngine, Cacti, Zabbix)
  </li>
  <li>
   Alerts configurations and escalations (email, SMS, etc.)
  </li>
  <li>
   Backups (SolarWinds, Acronis, Symantec, Veeam, Veritas, etc.)
  </li>
  <li>
   Virtualization concepts (KVM, Citrix, VMware ESXi, Hyper-V)
  </li>
  <li>
   Private/Public/Hybrid cloud concepts (AWS, Azure, Google, O365, GSuite)
  </li>
  <li>
   OS patching/updating tools (SCCM, SCOM, WSUS, WDS)
  </li>
  <li>
   Proxy gateways/firewalls (Cisco ASA, McAfee, Barracuda, PFSense, TMG Forefront)
  </li>
  <li>
   Networking concepts (Switching, Routing, TCP/IP, OSI, VLAN, etc.)
  </li>
  <li>
   Experience with Enterprise Antivirus Software (Sophos, TrendMicro, Kaspersky)
  </li>
  <li>
   Good understanding of software and hardware techniques for x86 virtualizations.
  </li>
  <li>
   Analyze system logs and identify potential issues with computer systems.
  </li>
  <li>
   Talk to clients through a series of actions, either via phone, email, or chat, until theyve solved a technical issue.
  </li>
  <li>
   Responsible for documenting the configuration of the system.
  </li>
  <li>
   Effectively multitask and manage competing priorities
  </li>
  <li>
   Team player - ready to contribute whatever it takes or play any role on a team to get the job done
  </li>
  <li>
   Intune management experience
  </li>
  <li>
   O365 Products and MS CSP Portal: administering M365, licenses, tenants, subscriptions and operational best practices.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 What Qualifies You
 <br/>
 <br/>
 <ul>
  <li>
   BSc. Engineering degree (Electrical/Telecom/Computer)
  </li>
  <li>
   Preferred certifications (will be a plus) CCNA, MCSE, MCSA, MCITP, MOS, HCNA, HCIA, CCNA-SECURITY, SolarWinds SCP, VMware, Veeam, O365
  </li>
  <li>
   Highly technical, organized, and have excellent communication and people skills.
  </li>
  <li>
   A highly motivated individual who thrives in a fast-paced environment.
  </li>
  <li>
   Comfortable in both local and global working environments.
   <br/>
  </li>
 </ul>
</div>


Specialist Compute Service Operations

Prodapt Solutions

<div>Overview:
<p>
Join our team to deliver powerful insights to help our clients navigate the ever-changing threat design and technology as we partner with clients to transform finance.</p><p></p><p><br>
Skills Required: ServiceNow + GRC + IRM</p><p></p><p><b><br>
Work you&rsquo;ll do:</b></p><ul><li>
Highly proficient in configuring and developing on the ServiceNow platform, with a comprehensive understanding of core platform features, functionalities, secure application operations, and exception handling during ongoing operations.</li><li>
Facilitate the adoption of technology-based tools and methodologies to continuously enhance the monitoring, management, and reliability of services.</li><li>
Define architecture and design elements for the implementation of ServiceNow solutions, including the design of data/object models, technical workflow diagrams, and access control models.</li><li>
Analyze business requirements, define and document epics and user stories, create UI mock-ups, and adopt a hands-on approach to drive project success.</li><li>
Deliver ServiceNow training and provide support to teams on complex system configurations.</li><li>
Responsible for end-to-end use case design, workflow configurations, customizations, and deployments to higher environments.</li><li>
Demonstrate sound judgment and a pragmatic approach to delivering solutions that optimize architectural activities in alignment with organizational needs, business constraints, and technological realities.</li><li>
Possess the skills and knowledge necessary to support sales activities within the domain of expertise.</li></ul>
Responsibilities:
<p>
Cyber Strategy &amp; Transformation teams develop and transform cyber programs in line with a client's strategic objectives, regulatory requirements, and risk appetite. They keep the enterprise a step ahead of the evolving threat landscape and give stakeholders confidence in the organization's cyber posture. Services include the design of cyber organization, governance, and risk assessments. Services also encompass Cybersecurity Assessments and Frameworks, Cyber Transformation Management, Technology Software and Asset Compliance Management, Third Party Risk Management, Cyber Risk and Compliance, Solution Design and Implementation, and Cyber Risk Analytics and Quantification Reporting.</p><p></p><p><b><br>
Must Have Skills/Project Experience/Certifications:</b></p><ul><li>
7+ years of overall and relevant ServiceNow experience in implementing applications such as IRM (Integrated Risk Management), SIR, VR, TPRM, BCM.</li><li>
Demonstrated experience with technical aspects of ServiceNow, including workflow design, APIs, web services, and integrations using connectors (preferred).</li><li>
Hands-on experience configuring Workspace, UI Builder, Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists, complex workflows/Flow Designer, and migrating solutions to higher environments.</li><li>
Well-versed in various ServiceNow products and platform capabilities.</li><li>
Proficient in defining epics and user stories, creating UI mock-ups, and adopting a hands-on approach to drive results.</li><li>
Ability to conduct regular code reviews, adopt ServiceNow best practices for software design and development across the platform ecosystem, and provide technical guidance to colleagues and customers to resolve questions and issues.</li><li>
Experience designing, configuring, and developing product automations and integrations.</li><li>
Skilled in the design and development of scoped applications of varying complexity.</li><li>
Proficient in ServiceNow platform management such as deployments, upgrades and troubleshooting.</li><li>
Collaborate with Functional Consultants and Business Analysts to create and estimate user stories, and propose solutions that meet or exceed customer expectations for quality and user experience.</li><li>
Experience in developing and maintaining ServiceNow product knowledge and/or certifications.</li><li>
Ability to prioritize personal and team workloads and consistently meet deadlines.</li><li>
Excellent documentation, presentation, verbal, and written communication skills, with the ability to work effectively with teams across geographical locations.</li><li>
Must have delivered more than 2&ndash;3 projects end-to-end, from requirement gathering through to go-live.</li><li>
Optional: ServiceNow Certified System Administrator.</li></ul>
Requirements:
<p><b>
Good to Have Skills:</b></p><ul><li>
Must have ServiceNow IRM or Security Operations module implementation experience (like Risk Management, Audit Management, Policy Management, Vendor Risk Management &amp; SIR Modules, etc.)</li><li>
Good to have ITAM, SAM, HAM &amp; CMDB experience.</li><li>
Good to have ServiceNow Certified Application Developer (CAD).</li><li>
Good to have CIS - Risk and Compliance Implementation specialist certification.</li><li>
Good to have CIS &ndash; Security Incident Response Implementation specialist certification.</li><li>
Good to have CIS &ndash; Third Party Risk Management Implementation specialist certification.</li><li>
Good to have CIS &ndash; Vulnerability Response Implementation specialist certification.</li><li>
Good to have knowledge of strategic roadmap development for GRC technologies ServiceNow and other like RSA Archer, MetricStream.</li></ul></div>

ServiceNow Technical Lead

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