cybersecurity specialist

help AG

<div>Help AG is looking for a talented and experienced Cybersecurity Specialist to join our Support Center team in KSA. This role focuses on break-and-fix support for cybersecurity products, including troubleshooting incidents, resolving technical issues, and delivering high-quality solutions to customers.
The ideal candidate will have hands-on expertise with:<ul><li>Palo Alto Networks firewalls</li><li>F5 Application Delivery Controllers</li><li>Fortinet solutions</li><li>OPSWAT</li><li>Other related cybersecurity technologies</li></ul> 
Responsibilities:<ul><li>
Provide L2/L3 break-and-fix support for cybersecurity products including Palo Alto Firewalls, F5 devices, and related solutions.</li><li>
Troubleshoot and resolve configuration issues, hardware/software faults, and performance bottlenecks.</li><li>
Manage product tickets in line with defined SLAs, escalating to vendors when necessary.</li><li>
Perform root cause analysis (RCA) for recurring incidents and recommend preventive measures.</li><li>
Document incidents, troubleshooting steps, and resolutions in the Support Knowledge Base.</li><li>
Collaborate with internal teams and vendors to ensure timely resolution and service quality.</li><li>
Participate in 24x7 on-call rotations as required for critical issue handling.</li><li>
Provide technical guidance and best product practices to customers and internal teams.</li></ul> 
Qualifications and Skills:<ul><li> 
Bachelor&rsquo;s degree in Computer Science, Information Security, or related field.</li><li>
Relevant certifications (preferred):</li></ul>
Palo Alto (PCNSE/PCNSA)
F5 Certified Administrator / Specialist
CISSP, CISM, CISA, CCNP Security (advantageous).<ul><li>
2&ndash;5 years of experience in cybersecurity support, SOC, or NOC environments.</li><li>
Proven hands-on experience with:</li></ul>
Palo Alto firewalls (policies, NAT, VPN, Panorama).
F5 load balancers and WAF (LTM, ASM, iRules, SSL offloading).
Security technologies (IPS/IDS, VPN, proxy, SSL inspection).<ul><li>
Strong understanding of networking protocols (TCP/IP, DNS, HTTP/HTTPS, BGP, OSPF).</li><li>
Strong analytical and problem-solving skills.</li><li>
Ability to work under pressure and meet SLA-driven timelines.</li><li>
Excellent communication in Arabic and English.</li><li>
Strong customer service orientation.</li></ul> 
Benefits<ul><li> 
Health insurance with one of the leading global providers for medical insurance.</li><li>
Career progression and growth through challenging projects and work.</li></ul><ul><li>
Employee engagement and wellness campaigns activities throughout the year.</li><li>
Tailored training &amp; development program.</li></ul> 
About Us 
Help AG is the cybersecurity arm of e&amp; enterprise (formerly Etisalat Digital) and provides leading enterprise businesses across the Middle East with strategic consultancy combined with tailored information security solutions and services that address their diverse requirements, enabling them to evolve securely with a competitive edge.
Present in the Middle East since 2004, Help AG was strategically acquired by e&amp; (formerly Etisalat Group) in 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.
Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and maintaining its focus on all aspects of cybersecurity.
With best of breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.</div>

Cybersecurity Specialist

DigiU Pty Ltd

<div>Position Summary:<div> 
The Cybersecurity Expert will be responsible for implementing, maintaining, and auditing the organization&rsquo;s information security framework, with a strong focus on ISO/IEC 27001 compliance. This role ensures that the company&rsquo;s data and systems are secure from threats, and operates within the required legal and regulatory guidelines. 
 
Key Responsibilities: 
<ul><li>Implement and maintain the ISO/IEC 27001 Information Security Management System (ISMS).</li><li>Conduct risk assessments and develop mitigation strategies for cyber threats and vulnerabilities.</li><li>Ensure continuous improvement of information security policies, procedures, and controls.</li><li>Perform internal audits and prepare the organization for external ISO 27001 audits and certifications.</li><li>Manage and resolve cybersecurity incidents, coordinating response plans and investigations.</li><li>Provide guidance on secure development practices and secure system architecture.</li><li>Train employees and departments on information security awareness and best practices.</li><li>Collaborate with IT, legal, and compliance teams to ensure security is embedded across operations.</li><li>Monitor security tools, log data, and system alerts to detect and respond to anomalies.</li></ul> 
Requirements: 
<ul><li>5+ years of experience in a cybersecurity role, with hands-on ISO 27001 implementation and auditing.</li><li>Certified ISO/IEC 27001 Lead Implementer or Auditor (mandatory).</li><li>Strong understanding of risk assessment, GRC frameworks, and security operations.</li><li>Proficient in tools and technologies such as SIEM, IDS/IPS, vulnerability scanners, and endpoint protection.</li><li>Excellent documentation and reporting skills.</li><li>Bachelor&rsquo;s degree in Cybersecurity, IT, or a related field; relevant certifications (CISSP, CISA, etc.) preferred.</li></ul></div></div>

Aretum

<div>Aretum is a mission-driven organization committed to delivering innovative, technology-enabled solutions to our customers across defense, civilian, and homeland security sectors. Our teams work at the intersection of strategy, technology, and transformation, helping agencies solve their most critical challenges. We believe in investing in our people and creating a culture where collaboration, inclusion, and professional growth are at the forefront. 
 
Join us to be part of meaningful work that drives national impact and grow your career alongside exceptional peers.
Due to the nature of our work as a federal consulting organization, employees may be expected to handle Controlled Unclassified Information (CUI) and must adhere to applicable safeguarding and compliance requirements. Additionally, all team members may be called upon to support proposal efforts as needed. This could include resume formatting, providing skills alignment summaries, participating in meetings, or contributing to solutioning activities based on subject matter expertise or functional experience.
Responsibilities<ul>
<li>Lead authorship of the System Security Plan from first draft to approval, written in clear, testable language that supports an ATO decision.</li>
<li>Perform security categorization under FIPS 199 and derive baseline requirements from FIPS 200 and NIST SP 800-53 Rev 5 with appropriate tailoring.</li>
<li>Build a complete and coherent authorization package that explains the system boundary, users, data types and flows, risks, and how controls are met.</li>
<li>Translate technical inputs into specific control narratives that can be verified by assessors and traced to actual configurations.</li>
<li>Collect, verify, and index evidence for every control, linking statements to diagrams, configurations, tickets, and scan results.
</li><li>Record, organize, and quality-check all artifacts in CSAM with consistent naming, metadata, and cross-references ready for audit.</li>
<li>Keep documentation current as the system changes by capturing deltas promptly and updating only the affected sections.</li>
<li>Plan and run readiness reviews before assessments, close gaps, and prepare concise responses to findings.</li>
<li>Manage POA&amp;M items through closure with clear actions, owners, and target dates.</li>
<li>Create and maintain templates and checklists that reduce review time and improve consistency across systems.</li>
<li>Coordinate with the ISSO, assessors, the Authorizing Official, engineers, and vendors to keep schedules and deliverables on track.</li>
<li>When cloud services are used, align with applicable FedRAMP baselines and document inherited controls clearly.</li>
<li>Communicate risks and decisions in straightforward terms so leadership can approve with confidence and reviewers can verify quickly.</li>
</ul>Requirements<ul>
<li>3 years of experience supporting federal government compliance.</li>
<li>Demonstrated experience producing federal FISMA RMF authorization documentation that resulted in an ATO or successful assessments.</li>
<li>Strong track record authoring SSP and POA&amp;M with precise control statements and accurate mapping to evidence.</li>
<li>Working knowledge of NIST SP 800-37, NIST SP 800-53 Rev 5, NIST SP 800-53A, NIST SP 800-18, NIST SP 800-30, FIPS 199, and FIPS 200.</li>
<li>Ability to elicit engineering details and turn them into assessor-ready narratives with clear boundaries and data flows.</li>
<li>Hands-on experience managing authorization packages in CSAM with disciplined organization and traceability.</li>
<li>Familiarity with common assessment evidence and scanner outputs and how they map to NIST 800-53 controls and POA&amp;M entries.</li>
<li>Clear, concise writing, strong attention to detail, version control discipline, and the ability to drive edits and approvals across teams.</li>
<li>Willing to commute to Washington, D.C. 4 days a week.</li>
<li>Eligible to obtain a Public Trust.</li>
</ul>Work Environment and Physical Requirements
This is a hybrid position, with work performed both remotely and at client or corporate office locations as needed. The employee is expected to maintain a professional remote work environment with reliable internet access and the ability to participate in virtual meetings. Onsite work may involve a traditional office setting with standard office equipment and moderate noise levels. Travel to client or corporate locations will be communicated in advance.
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job:<ul><li>
Prolonged periods of sitting at a desk and working on a computer.</li><li>
Frequent use of hands and fingers to operate computer equipment and communicate via phone or video.</li><li>
Ability to move about office spaces and attend in-person meetings when onsite.</li><li>
Must be able to lift up to 15 pounds at times.</li></ul>
Travel Requirements
This is a hybrid position, with work performed both remotely and at designated client or corporate locations, as needed. Travel requirements may vary depending on project assignments, client meetings, or internal collaboration and will be communicated in advance whenever possible.
Work Authorization
Applicants must be U.S. citizens and currently authorized to work in the United States on a full-time basis. This position supports a federal government contract and requires the ability to obtain and maintain a Public Trust or Suitability Determination, depending on the agency&rsquo;s background investigation requirements. Sponsorship is not available.
EEO &amp; Pay Transparency Statement
Aretum is committed to fostering a workplace rooted in excellence, integrity, and equal opportunity for all. We adhere to merit-based hiring practices, ensuring that all employment decisions are made based on qualifications, skills, and ability to perform the job, without preference or consideration of factors unrelated to job performance.
As an Equal Opportunity Employer, Aretum complies with all applicable federal, state, and local employment laws.
We are proud to support our nation&rsquo;s veterans and military families, providing career opportunities that honor their service and experience.
If you require reasonable accommodation during the hiring process due to a disability, please contact hr@aretum.com for assistance. 

 
In compliance with Executive Order 13665, Aretum will not discharge or otherwise discriminate against employees or applicants for inquiring about, discussing, or disclosing their own pay or that of another employee or applicant.
Equal Opportunity Employer/Veterans/Disabled
Benefits<ul><li>
Health Care Plan (Medical, Dental &amp; Vision)</li><li>
Retirement Plan (401k, IRA)</li><li>
Life Insurance (Basic, Voluntary &amp; AD&amp;D)</li><li>
Paid Time Off (Vacation, Sick &amp; Public Holidays)</li><li>
Family Leave (Maternity, Paternity)</li><li>
Short Term &amp; Long-Term Disability</li><li>
Training &amp; Development</li></ul></div>

Salam

<div>
 
 Job Role : The Cybersecurity Excellence Quality Analyst ensures the highest quality standards across our Cybersecurity services and initiatives. This role oversees the performance of Cybersecurity services and projects, ensuring alignment with organizational goals and industry standards.
 
 
 
 
 Combining quality assurance with creative report and presentation design, the analyst will highlight sector achievements, project outcomes, and future initiatives. They will monitor Cybersecurity service execution, identify improvement areas, and implement corrective actions, while producing dynamic reports and presentations to communicate successes, key metrics, and strategic goals to internal and external stakeholders.
 
 
 
 
 
 
 Duties &amp; Responsibilities :
 
 
 <ul>
 <li>
 expectations.
 </li>
 <li>
 Collaborate with Cybersecurity divisions to establish and maintain quality controls that meet or exceed industry standards.
 </li>
 <li>
 Monitor and analyze the performance of Cybersecurity projects managed by the Cybersecurity Excellence team.
 </li>
 <li>
 Conduct regular audits of ongoing Cybersecurity projects to ensure adherence to quality standards &amp; timelines.
 </li>
 <li>
 Develop corrective actions, solutions, and improvements for any identified quality issues within Cybersecurity services and projects.
 </li>
 <li>
 Identify the root causes of quality problems in both services and Cybersecurity projects, coordinating corrective actions as necessary.
 </li>
 <li>
 Ensure compliance with Cybersecurity operations licenses and support contracts by tracking, logging, and ensuring timely renewals.
 </li>
 <li>
 Research, compile, and prepare materials related to Quality Control activities to enhance service and project delivery.
 </li>
 <li>
 Monitor Cybersecurity services and projects to detect potential gaps or malfunctions early in the process.
 </li>
 <li>
 Work closely with internal teams to improve customer satisfaction by ensuring high-quality, reliable Cybersecurity services.
 </li>
 <li>
 Maintain consistent alignment with the Cybersecurity Excellence team to ensure all projects meet quality expectations.
 </li>
 <li>
 Monitor and oversee the quality of cybersecurity projects managed by the Cybersecurity Excellence team, ensuring they meet established quality standards, timelines, and objectives.
 </li>
 <li>
 Develop and maintain project-specific quality assurance metrics to track progress and quality.
 </li>
 <li>
 Review project documentation (e.g., project plans, post-implementation reviews) to ensure consistency with quality standards and accurate reporting.
 </li>
 <li>
 Provide quality oversight for all critical phases of cybersecurity projects, including planning, execution, and closure.
 </li>
 <li>
 Conduct post-project evaluations to assess the quality of deliverables and identify areas for future improvements in projects.
 </li>
 <li>
 Create engaging, creative reports and presentations that highlight sector achievements, project results, and key events, designed to captivate diverse audiences.
 </li>
 <li>
 Collaborate with senior leadership to ensure messaging and visuals in reports align with company objectives and communicate impactful insights.
 </li>
 </ul>
 
 
 
 
 
 Job Specifications
 
 :
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Cybersecurity, Information Technology, Business, or related field (or equivalent experience).
 </li>
 <li>
 Strong knowledge of Cybersecurity frameworks, standards, and best practices.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Ability to work effectively in a fast-paced environment and manage multiple priorities.
 </li>
 <li>
 Expertise in creating creative reports and presentations.
 </li>
 <li>
 Understanding of cybersecurity services, security metrics, and compliance requirements.
 </li>
 <li>
 At least 4 years of experience in a Quality Assurance role, preferably within the Cybersecurity services industry.
 </li>
 <li>
 Proven experience in monitoring and ensuring the quality of Cybersecurity services and operations.
 </li>
 <li>
 Extensive experience in developing and delivering creative, data-driven reports and presentations, with a strong ability to simplify complex information and communicate it effectively to diverse audiences (e.g., internal teams &amp; Senior leadership).
 </li>
 <li>
 Expertise in creating dynamic presentations that engage stakeholders and highlight key performance metrics, sector achievements, and project outcomes using tools like PowerPoint, Power BI, Tableau, or similar platforms.
 </li>
 <li>
 Experience in visualizing and presenting cybersecurity data in a compelling and clear manner, making complex technical information accessible to non-technical stakeholders.
 </li>
 <li>
 Experience with quality assurance tools (e.g., Jira, automated testing tools) is a plus
 </li>
 </ul>
 
 
</div>

Cybersecurity Excellence Specialist

<div>
 
 Role Overview
 
 
 
 We are seeking
 
 Technical Analysts and Specialists
 
 to support the organization&rsquo;s cybersecurity operations. The role involves
 
 designing, implementing, and maintaining security infrastructure
 
 , monitoring systems for threats, and providing operational support to protect networks, systems, and data.
 
 
 
 Requirements
 
 
 
 
 Key Responsibilities:
 
 
 
 
 For All Levels
 
 
 
 <ul>
 <li>
 Manage and maintain cybersecurity infrastructure (firewalls, IDS/IPS, VPNs, endpoint security).
 </li>
 <li>
 Monitor systems for security incidents and vulnerabilities.
 </li>
 <li>
 Assist in incident response and threat mitigation activities.
 </li>
 <li>
 Conduct security assessments and recommend improvements.
 </li>
 <li>
 Support compliance with cybersecurity policies and regulatory requirements.
 
 
 </li>
 </ul>
 
 Additional For Senior Analyst / Specialist
 
 
 
 <ul>
 <li>
 Lead technical security projects and upgrades.
 </li>
 <li>
 Analyze complex security incidents and coordinate response.
 </li>
 <li>
 Mentor junior technical staff.
 </li>
 <li>
 Develop and implement standard operating procedures for cybersecurity operations.
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience
 
 
 
 <ul>
 <li>
 Education: Bachelor&rsquo;s degree in Cybersecurity, Computer Science, or related field.
 </li>
 <li>
 Analyst / Specialist: 5&ndash;7 years of experience in cybersecurity operations, technical support, or security engineering.
 </li>
 <li>
 Senior Analyst / Specialist: 8&ndash;10 years of progressive experience, including managing security infrastructure and incident response.
 
 
 </li>
 </ul>
 
 Skills &amp; Competencies
 
 
 
 <ul>
 <li>
 Strong knowledge of security technologies (firewalls, SIEM, IDS/IPS, endpoint security).
 </li>
 <li>
 Understanding of network protocols, operating systems, and security frameworks.
 </li>
 <li>
 Analytical and problem-solving skills for incident detection and response.
 </li>
 <li>
 Excellent communication and collaboration abilities.
 </li>
 <li>
 For Senior Level: Ability to lead technical projects and implement security best practices.
 
 
 </li>
 </ul>
 
 Preferred Certifications
 
 
 
 <ul>
 <li>
 CISSP, CEH, CompTIA Security+, CISM, or equivalent cybersecurity certifications.
 </li>
 </ul>
</div>

Technical Analyst / Specialist (Mid & Senior Levels)

<div>
 
 Role Overview:
 
 
 
 We are seeking talented ICT professionals to join our team at both
 
 mid
 
 and
 
 senior
 
 levels. The role involves managing IT infrastructure, systems, and digital services to ensure secure, reliable, and efficient technology operations. You will maintain hardware and software, ensure data protection, support digital transformation initiatives, and provide technical support across the organization.
 
 
 
 
 
 Requirements
 
 
 
 Key Responsibilities:
 
 
 
 
 For All Levels:
 
 
 
 <ul>
 <li>
 
 Manage and maintain IT hardware, software, and network infrastructure.
 
 
 </li>
 <li>
 
 Implement and monitor cybersecurity measures to protect organizational data.
 
 
 </li>
 <li>
 
 Provide technical support and troubleshooting to end-users.
 
 
 </li>
 <li>
 
 Ensure compliance with IT policies, standards, and best practices.
 
 
 </li>
 <li>
 
 Support and contribute to digital transformation projects.
 
 
 </li>
 </ul>
 
 
 Additional for Senior Level:
 
 
 
 <ul>
 <li>
 
 Lead planning and execution of digital transformation initiatives.
 
 
 </li>
 <li>
 
 Develop and enforce cybersecurity policies and frameworks.
 
 
 </li>
 <li>
 
 Conduct risk assessments and implement disaster recovery strategies.
 
 
 </li>
 <li>
 
 Mentor and guide junior ICT team members.
 
 
 </li>
 <li>
 
 Recommend and implement new technologies to enhance IT capabilities.
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 
 
 Education:
 
 Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field.
 
 
 </li>
 <li>
 
 
 Mid-Level Analyst / Specialist:
 
 5&ndash;7 years of experience in IT infrastructure and systems management.
 
 
 </li>
 <li>
 
 
 Senior Analyst / Specialist:
 
 8&ndash;10 years of progressive experience, including leadership or project management responsibilities.
 
 
 </li>
 </ul>
 
 Skills &amp; Competencies:
 
 
 <ul>
 <li>
 
 Strong knowledge of networking, operating systems, and cybersecurity practices.
 
 
 </li>
 <li>
 
 Proficiency in IT support, troubleshooting, and service management tools.
 
 
 </li>
 <li>
 
 Familiarity with cloud platforms and emerging digital technologies.
 
 
 </li>
 <li>
 
 Excellent problem-solving and communication skills.
 
 
 </li>
 <li>
 
 
 For Senior Level:
 
 Leadership ability, project management expertise, and strategic thinking.
 
 
 </li>
 </ul>
 
 Preferred Certifications:
 
 
 <ul>
 <li>
 
 ITIL, CCNA, CISSP, Microsoft, or equivalent certifications are an advantage.
 
 
 </li>
 </ul>
</div>

ICT Analyst / Specialist (Mid & Senior Levels)

HugoBank

<div>
 Are you an experienced cybersecurity professional eager to take on a key role in securing Digital Retail Banking (DRB) operations? We are looking for a Cybersecurity Specialist to lead the implementation and monitoring of SIEM/SOC solutions, conduct security testing, and manage security tools such as antivirus, endpoint protection, and data leak prevention. This role ensures compliance with security frameworks and enforces cybersecurity policies to protect critical banking infrastructure. If you have a passion for threat management, vulnerability assessments, and security architecture, this is your chance to make a real impact!
 
 
 
 
 Requirements
 
 
 
 
 Threat &amp; Incident Management:
 
 
 <ul>
 <li>
 Identify, assess, and mitigate cybersecurity threats across digital banking platforms
 </li>
 <li>
 Support incident response by analyzing security events and escalating issues
 </li>
 <li>
 Manage access control policies to prevent unauthorized access to sensitive data.
 
 
 </li>
 </ul>
 Security Tools Management:
 
 
 <ul>
 <li>
 Deploy, configure, and manage SIEM/SOC solutions (QRadar, Splunk, ArcSight, Wazuh, etc.)
 </li>
 <li>
 Maintain and optimize antivirus, endpoint protection, and data leak prevention tools
 </li>
 <li>
 Continuously evaluate security tools to enhance detection and response capabilities
 
 
 </li>
 </ul>
 Technical Security Implementation:
 
 
 <ul>
 <li>
 Design and implement network security controls (firewalls, IDS/IPS, VPNs)
 </li>
 <li>
 Conduct vulnerability assessments and penetration tests on networks, applications, and systems
 </li>
 <li>
 Implement patch management strategies to address security gaps
 
 
 </li>
 </ul>
 Security Architecture &amp; Compliance:
 
 
 <ul>
 <li>
 Ensure compliance with MITRE ATT&amp;CK, NIST, PCI-DSS, ISO 27001, and regulatory standards
 </li>
 <li>
 Monitor security event logs and analyze anomalies for proactive threat detection
 </li>
 <li>
 Work with cross-functional teams to integrate security best practices across cloud and on-prem environments
 
 
 </li>
 </ul>
 Research &amp; Development:
 
 
 <ul>
 <li>
 Track emerging cyber threats and enhance detection techniques
 </li>
 <li>
 Conduct threat intelligence analysis and proactively implement risk mitigation measures
 </li>
 <li>
 Lead cybersecurity awareness initiatives and train internal teams on security protocols
 
 
 </li>
 </ul>
 Documentation &amp; Reporting:
 
 
 <ul>
 <li>
 Maintain system documentation, incident response playbooks, and escalation procedures
 </li>
 <li>
 Generate security reports and dashboards for continuous security posture improvement
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Science, IT, Cybersecurity, or a related field
 </li>
 <li>
 7-9 years of experience in infrastructure security, cybersecurity operations, or penetration testing
 </li>
 <li>
 Expertise in SIEM implementation &amp; security monitoring using QRadar, Splunk, ArcSight, Wazuh, or similar platforms
 </li>
 <li>
 Strong knowledge of network security protocols, firewalls, IDS/IPS, VPNs, and endpoint security
 </li>
 <li>
 Hands-on experience with security testing tools (Metasploit, Burp Suite, Nessus, etc.)
 </li>
 <li>
 Proficiency in scripting and automation (Python, PowerShell, Bash) to improve security controls
 </li>
 <li>
 Experience with cloud security best practices (AWS, Azure, Google Cloud) and securing virtual environments
 </li>
 <li>
 Familiarity with forensic investigation techniques, malware analysis, and threat intelligence
 </li>
 <li>
 Professional certifications such as CISSP, CEH, OSCP, or vendor-specific security credentials are a plus
 </li>
 </ul>
</div>

Information Security Lead

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Information Security Lead