data analysis senior specialist

Samsung by Korn Ferry

<div>Company Description 
Samsung Electronics has grown into one of the world&rsquo;s leading technology companies, recognized as one of the top 5 global brands. As a global leader in technology, we are transforming the world with the creativity and diversity of our talented people who drive this transformation.
Our company's success reflects the determination and talent of our people, aligned with our key corporate values: People, Excellence, Change, Integrity, and Co-prosperity. Our mission is to help people achieve the impossible.
We are inspired by what people want to accomplish in their lives and work to create products that empower them in new ways. This drive fuels our innovation.
Join us at Samsung and find your opportunity to do what you can't. 
Job Description 
<ul><li>
Collecting the data from partners and processing the RAW data in system and interpreting data</li><li>
Follow up with Partners on daily basis for any data related info and rectify the errors</li><li>
Using statistical tools to interpret data sets and prepare reports (such as Excel)</li><li>
Analyzing results and identifying patterns and trends in data sets</li><li>
Create the dashboards and share with related departments daily/weekly basis</li><li>
Preparing reports for executive leadership that effectively communicate trends, patterns, and predictions using relevant data</li></ul> 

Qualifications 
<ul><li>
Bachelor's degree in business administration, Information System or related field</li><li>
Minimum 3+ years of experience in data or business analysis</li><li>
Proficient in using MS Office and Excel</li><li>
Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy</li></ul></div>

Data Analysis Senior Specialist

Owais Capital | أويس المالية

<div>
 
 
 Product Manager Specialist
 
 
 
 
 
 
 
 Job Summary
 
 
 
 The Product Manager Specialist is responsible for driving the strategic direction, development, and lifecycle management of product lines within the organization. This role serves as the bridge between business objectives, customer needs, and technical capabilities, ensuring successful product delivery that meets market demands and drives company growth. The Product Manager Specialist will collaborate with cross-functional teams including engineering, design, marketing, sales, and customer success to deliver innovative products that create value for customers and stakeholders.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 Strategic Planning &amp; Vision
 
 
 The Product Manager Specialist develops and maintains the product roadmap aligned with company strategy and market opportunities. This involves conducting market research and competitive analysis to identify trends, gaps, and opportunities, while defining product vision, strategy, and positioning in the marketplace. The role requires establishing clear product goals, success metrics, and key performance indicators (KPIs), and prioritizing features and enhancements based on business value, customer impact, and resource constraints.
 
 
 
 
 
 
 Product Development &amp; Execution
 
 
 
 Working closely with engineering and design teams, the Product Manager Specialist translates business requirements into detailed product specifications and user stories. The role involves leading the product development process from concept through launch, managing the product backlog and sprint planning activities in an Agile environment. The specialist facilitates requirement gathering sessions with stakeholders and customers, ensures timely delivery of product releases while maintaining quality standards, and conducts user acceptance testing and quality assurance reviews.
 
 
 
 
 
 
 Customer &amp; Market Focus
 
 
 
 A critical aspect of this role is gathering and analyzing customer feedback, usage data, and market insights to inform product decisions. The Product Manager Specialist identifies and defines target customer segments and user personas, conducts customer interviews, surveys, and usability testing to validate product concepts, and monitors customer satisfaction and engagement metrics. They also serve as the voice of the customer within the organization, advocating for user needs and experience improvements.
 
 
 
 
 
 
 Stakeholder Management &amp; Communication
 
 
 
 The specialist collaborates with sales and marketing teams to develop go-to-market strategies and positioning, communicates product updates, roadmaps, and release plans to internal and external stakeholders, and facilitates cross-functional meetings and decision-making processes. The role requires presenting product strategies and performance metrics to senior leadership, managing expectations and negotiating priorities among competing stakeholder interests, and providing training and support to sales teams and customer-facing staff on product features and benefits.
 
 
 
 
 
 
 Performance Analysis &amp; Optimization
 
 
 
 Ongoing responsibilities include tracking and analyzing product performance metrics, user engagement, and business impact, conducting post-launch reviews and gathering lessons learned to improve future releases, and identifying opportunities for product optimization and revenue growth. The specialist monitors competitive landscape and adjusts product strategy as needed, manages product lifecycle including sunset decisions for underperforming features, and develops business cases and ROI analysis for new product initiatives and investments.
 
 
 
 
 
 
 Required Qualifications
 
 
 <ul>
 <li>
 Bachelor's degree in Business, Computer Science, Engineering, or related field; MBA preferred
 </li>
 <li>
 3-5 years of product management experience, preferably in relevant industry
 </li>
 <li>
 Proven track record of successfully launching and managing products through full lifecycle
 </li>
 <li>
 Strong understanding of Agile/Scrum methodologies and product development processes
 </li>
 <li>
 Experience with product management tools such as Jira, Aha!, ProductBoard, or similar platforms
 </li>
 <li>
 Excellent analytical skills with ability to interpret data and make data-driven decisions
 </li>
 <li>
 Exceptional communication and presentation skills with ability to influence stakeholders at all levels
 </li>
 <li>
 Strong project management and organizational skills with attention to detail
 </li>
 <li>
 Technical aptitude and ability to work effectively with engineering teams
 </li>
 </ul>
 
 
 
 
 
 Preferred Skills
 
 
 <ul>
 <li>
 Experience with UX/UI design principles and user-centered design thinking
 </li>
 <li>
 Knowledge of SQL, analytics tools (Google Analytics, Mixpanel, Amplitude), and data visualization
 </li>
 <li>
 Familiarity with software development technologies and methodologies
 </li>
 <li>
 Experience in B2B/B2C product management depending on company focus
 </li>
 <li>
 Certification in Product Management (AIPMM, Pragmatic Institute) or Agile methodologies
 </li>
 <li>
 Understanding of pricing strategies, business models, and revenue optimization
 </li>
 </ul>
 
 
 
 
 
 Key Competencies
 
 
 <ul>
 <li>
 Strategic thinking and business acumen
 </li>
 <li>
 Customer empathy and user advocacy
 </li>
 <li>
 Problem-solving and decision-making abilities
 </li>
 <li>
 Leadership and influence without direct authority
 </li>
 <li>
 Adaptability and comfort with ambiguity
 </li>
 <li>
 Collaboration and teamwork orientation
 </li>
 <li>
 Innovation and creative thinking
 </li>
 <li>
 Results-driven mindset with focus on execution
 </li>
 </ul>
 
 
 
 
 This role offers the opportunity to shape products that directly impact customer success and business growth, working in a dynamic environment that values innovation, collaboration, and continuous improvement.
 
</div>

Product Manager

Net2Source (N2S)

Data Analytics & Customer Service Specialist - Vending Operations (Saudization) Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Net2Source (N2S) Senior Recruitment Inc. Tech Recruitment + Certified Professional We are Hiring We are looking for a Data Analytics & Customer Service Specialist - Vending Operations (Saudization) for one of our clients in KSA. Location: Jeddah / Riyadh, Kingdom of Saudi Arabia Department: Operations & Customer Experience Reports To: Operations Manager / General Manager Employment Type: Full-time Position Summary We are seeking an Enthusiastic candidate to join our team as a Data Analytics & Customer Service Specialist. This dual-role position is ideal for fresh graduates or candidates with 0-2 years of experience who are analytical, customer-focused, and eager to grow in a dynamic business environment. Candidate will be responsible for analyzing vending machine sales data to drive business decisions while ensuring exceptional customer service across all our locations. Key Responsibilities Data Analytics & Reporting (60%) <ul> <li>Collect, organize, and analyze daily/weekly sales data from all vending machine locations</li> <li>Create comprehensive sales reports and dashboards for management review</li> <li>Track and report on key performance metrics (sales per machine, top-selling products, underperforming locations)</li> <li>Identify sales trends, patterns, and anomalies across different locations and time periods</li> <li>Monitor inventory turnover rates and product performance by location</li> <li>Analyze footfall patterns and correlate with sales performance</li> <li>Conduct comparative analysis between different locations, products, and time periods</li> <li>Identify opportunities for revenue optimization and cost reduction</li> <li>Prepare weekly and monthly performance reports with actionable insights</li> <li>Support BDM team with location performance data for decision-making</li> <li>Create clear, visual reports using Excel, Power BI, or similar tools</li> <li>Present findings to management in simple, actionable formats</li> <li>Maintain organized databases of all sales, inventory, and customer feedback data</li> <li>Develop and maintain performance tracking dashboards</li> </ul> Inventory & Product Analysis <ul> <li>Track product expiry dates and recommend restocking schedules</li> <li>Analyze product mix performance and recommend optimizations</li> <li>Monitor seasonal trends and suggest product rotation strategies</li> <li>Calculate and report on product profitability by location</li> </ul> Customer Service & Support (40%) Customer Communication <ul> <li>Handle customer inquiries and complaints via phone, email, WhatsApp, and social media</li> <li>Respond to customer feedback regarding machine malfunctions, product issues, or service quality</li> <li>Coordinate with field technicians for machine repairs and maintenance requests</li> <li>Follow up with customers to ensure issue resolution and satisfaction</li> </ul> Location Partner Relations <ul> <li>Serve as primary point of contact for location partners (building managers, facility coordinators)</li> <li>Handle requests for product changes, machine relocations, or service adjustments</li> <li>Maintain positive relationships with all location stakeholders</li> <li>Collect and document feedback from location partners</li> <li>Log all customer complaints and service requests in tracking system</li> <li>Prioritize and elevate urgent issues to appropriate teams</li> <li>Track resolution times and ensure timely follow-up</li> <li>Identify recurring issues and recommend systemic solutions</li> </ul> Quality Assurance <ul> <li>Conduct regular phone surveys with location partners to assess satisfaction</li> <li>Monitor online reviews and respond professionally</li> <li>Gather customer feedback for service improvement initiatives</li> <li>Support mystery shopping programs when required</li> </ul> Required Qualifications: <ul> <li>Education: Bachelor's degree in business administration, Statistics, Data Science, Management Information Systems, Marketing, or related field</li> <li>Experience: Fresh graduates welcome OR 0-2 years of experience in data analysis, customer service, or related roles</li> <li>Language: Fluent in Arabic (native) and English (professional working proficiency)</li> <li>Location: Based in Jeddah or Riyadh (depending on business needs)</li> </ul> Technical Skills <ul> <li>Microsoft Excel: Strong skills including pivot tables, VLOOKUP, formulas, and data analysis functions (mandatory)</li> <li>Data Visualization: Basic knowledge of charts, graphs, and dashboard creation</li> <li>Computer Literacy: Comfortable with Google Suite, email, and basic software applications</li> <li>Familiarity with Power BI, Tableau, or similar tools (preferred but not required - can be learned)</li> <li>Basic understanding of CRM or helpdesk systems (preferred)</li> </ul> Personal Attributes <ul> <li>Analytical mindset: Enjoys working with numbers and finding patterns in data</li> <li>Detail-oriented: High accuracy and attention to detail in data handling</li> <li>Customer-focused: Patient, empathetic, and professional in customer interactions</li> <li>Communication skills: Excellent verbal and written communication in both Arabic and English</li> <li>Problem-solver: Proactive in identifying issues and proposing solutions</li> <li>Organized: Able to manage multiple tasks and priorities effectively</li> <li>Tech-savvy: Quick learner with technology and digital tools</li> <li>Team player: Collaborative spirit with ability to work across departments</li> </ul> Seniority level <ul> <li>Associate</li> </ul> Employment type <ul> <li>Full-time</li> </ul> Job function <ul> <li>Customer Service</li> <li>Retail</li> </ul> Referrals increase your chances of interviewing at Net2Source (N2S) by 2x Get notified about new Data Specialist jobs in Riyadh, Riyadh, Saudi Arabia.

Data Analytics & Customer Service Specialist - Vending Operations (Saudization)

Qiddiya | القدية

<div>
 As part of the visionary Qiddiya Investment Company, a major initiative under Saudi Arabia's Vision 2030, we are seeking a highly skilled Senior Specialist in Strategic Procurement. This role will be pivotal in managing procurement strategies that are essential for the successful execution of various projects integral to our world-class entertainment and lifestyle destination.
 
 
 The Senior Specialist will be responsible for developing, implementing, and optimizing procurement strategies across multiple categories to meet operational and project goals. You will collaborate with diverse teams to enhance supplier relationships, ensure compliance with procurement standards, and drive cost efficiencies, ultimately contributing to the profitability and sustainability of Qiddiya's projects.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Develop comprehensive procurement strategies aligned with Qiddiya's strategic objectives, focusing on cost effectiveness and quality control
 </li>
 <li>
 Conduct strategic market analysis to identify available suppliers, evaluate their capabilities, and initiate negotiations to achieve best-in-market pricing and terms
 </li>
 <li>
 Manage supplier relationships and performance, ensuring adherence to contract terms and fostering continuous improvement
 </li>
 <li>
 Collaborate with internal stakeholders to ensure procurement is aligned with project timelines and business unit needs
 </li>
 <li>
 Support the integration of local content and supplier diversity initiatives throughout the procurement lifecycle
 </li>
 <li>
 Maintain accurate data and reporting for procurement processes, aiming for transparency and informed decision-making
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Minimum of 5 years of experience in strategic procurement or supply chain management, preferably within large-scale projects, such as construction or infrastructure
 </li>
 <li>
 Bachelor's degree in Supply Chain Management, Business Administration, Engineering, or a related field; Master's degree is a plus
 </li>
 <li>
 Relevant certifications such as CIPS, CPSM, or CSCP are advantageous
 </li>
 <li>
 Strong understanding of procurement principles, category management, and supplier negotiation techniques
 </li>
 <li>
 Excellent analytical and relationship management skills with the ability to lead cross-functional teams
 </li>
 <li>
 Fluency in English is required; proficiency in Arabic is a strong advantage
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 Attractive compensation and benefits package
</div>

Senior Specialist - Strategic Procurement (CORS3574)

<div>
 
 Qiddiya is Saudi Arabia's future capital of entertainment, sports, and culture &mdash; a 360 km&sup2; mega-project just outside Riyadh. From F1-grade racetracks and theme parks to stadiums and performance venues, we're creating a destination like no other. This is more than a project, it's a national transformation. As construction accelerates, we're hiring ambitious talent to help shape it. If you're driven by scale, impact, and the chance to build something iconic from the ground up, Qiddiya is calling for you.
 
 
 
 
 General Summary:
 
 
 
 The Senior Specialist - Project risk supports the planning, analysis, and monitoring of project risk across the Transport Business Unit (TBU). Working within a complex, fast-paced giga-project environment, the role helps maintain robust risk registers in ARM, contributes to qualitative and quantitative risk assessments, and tracks mitigation effectiveness to enable informed decision-making.
 
 
 Partnering closely with Project Managers, Engineering, Construction, Commercial, Planning, and external delivery partners, the Senior Analyst turns data into clear insights, prepares risk dashboards and reports, and helps embed a consistent, ISO 31000-aligned risk culture. The role contributes to cost/schedule certainty, compliance with governance standards, and timely project delivery.
 
 
 
 Essential Duties and Responsibilities:
 
 
 
 <ul>
 <li>
 Support the development and maintenance of project Risk Management Plans aligned with ISO 31000 and Qiddiya governance.
 </li>
 <li>
 Coordinate risk identification workshops and interviews; consolidate inputs from Engineering, Construction, Commercial, Planning, and Operations
 </li>
 <li>
 Prepare datasets for qualitative/quantitative analysis; run basic SAFRAN/QRA inputs and compile outputs as directed
 </li>
 <li>
 Track mitigation actions and residual exposure; follow up with owners and record status changes in ARM
 </li>
 <li>
 Support the compilation of monthly risk dashboards/reports (top risks, trends, exposure) and circulate to project leadership
 </li>
 <li>
 Distinguish risks from active issues; align with issue logs and capture lessons learned as advised
 </li>
 <li>
 Perform periodic quality checks on ARM data (taxonomy, naming, linkages to cost/schedule) and correct discrepancies
 </li>
 <li>
 Organize risk review meetings (agenda, pre-reads, minutes) and update registers and trackers based on agreed actions
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Qualifications:
 
 
 
 Bachelor's degree in Engineering, Project Management, Construction Management, Risk Management, or related discipline.
 
 
 Strong academic credentials; education from a leading university is desirable.
 
 
 
 Years of experience:
 
 
 
 Minimum 2-4 years of experience in project risk, project controls, or related roles within infrastructure/transport/large capital projects.
 
 
 Experience supporting risk processes in multi-disciplinary, contractor/consultant environments.
 
 
 Experience in using ARM and other risk tools (e.g., Primavera Risk Analysis, SAFRAN, @Risk, RiskHive).
 
 
 PMP or PRINCE2 Practitioner, PMI-RMP, IRM qualifications, ISO 31000 certifications are an additional advantage.
</div>

Senior Specialist - Project Risk (CDU3)

هيئة التأمين | Insurance Authority

<div>
 
 
 Job Purpose
 
 
 
 The Senior Consumer Experience Specialist is responsible for providing support in developing and implementing strategies that ensures consumer interactions with the insurance market are fair, transparent, and positive.
 
 
 
 
 
 Key Responsibilities and Activities
 
 
 
 
 
 
 Operations Management
 
 
 <ul>
 <li>
 Implementation of the General Department&rsquo;s policies, systems, procedures and controls so that all relevant procedural/ legislative requirements are met while delivering high quality and cost-effective results
 </li>
 </ul>
 
 
 Consumer Experience
 
 
 <ul>
 <li>
 Assist in conducting research and analysis to gather insights into consumer behaviour, needs, and satisfaction levels. Use this data to inform policy and strategy.
 </li>
 <li>
 Support in the coordination with Consumer Care Department to understand consumer complaints management process, ensuring that complaints are resolved efficiently and effectively, and identifying trends to inform systemic improvements.
 </li>
 <li>
 Engage with a broad range of stakeholders, including consumers, insurance companies, and regulatory bodies, to promote consumer rights and enhance the consumer experience.
 </li>
 <li>
 Collaborate with other departments to develop and refine policies and regulations that protect consumers and improve their experience.
 </li>
 <li>
 Prepare and present reports on consumer experience initiatives, outcomes, and consumer satisfaction metrics to senior management and external stakeholders.
 </li>
 <li>
 Perform any other related job duties as assigned.
 </li>
 </ul>
 
 
 
 
 
 
 
 Qualifications and Requirements
 
 
 
 
 
 
 Knowledge and Experience
 
 
 <ul>
 <li>
 3 years or more of relevant experience in customer experience or any related field.
 </li>
 <li>
 Previous experience in government sector or regulatory bodies is preferred.
 </li>
 </ul>
 
 
 Education and Certifications
 
 
 <ul>
 <li>
 Bachelor's degree in business administration, Finance, or any other related field
 </li>
 <li>
 Master's degree in business administration or any other related field is preferred.
 </li>
 <li>
 Relevant professional certificates are preferred.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Competencies
 
 
 <ul>
 <li>
 Effective communication
 </li>
 <li>
 Teamwork
 </li>
 <li>
 Results-oriented
 </li>
 <li>
 Stakeholders&rsquo; management
 </li>
 </ul>
</div>

Senior Specialist of Consumer Experience

JASARA PMC

JASARA PMC is seeking a highly motivated and skilled Senior Specialist in Succession Planning and Corporate Talent Acquisition to join our Human Resources team. In this pivotal role, you will be responsible for developing and implementing succession planning initiatives and corporate talent acquisition strategies that align with the organization’s goals and objectives. Your expertise will play a crucial role in ensuring a robust pipeline of talent and leadership within the company.
 The ideal candidate will collaborate with senior leadership to identify key positions, assess talent potential, and create development plans that facilitate the growth of future leaders. Additionally, you will lead corporate talent acquisition efforts to attract and secure top talent across various functions within the organization.
 
Responsibilities: 
<ul>
<li>Develop and implement succession planning initiatives that identify high-potential employees and prepare them for future leadership roles.</li>
<li>Collaborate with leadership to assess critical positions and create succession plans that support organizational growth.</li>
<li>Design and manage talent acquisition strategies that align with business objectives and address current and future talent needs.</li>
<li>Utilize data analytics and competency models to identify talent gaps and inform succession planning efforts.</li>
<li>Conduct talent reviews and assessments to evaluate employee readiness for advancement and development opportunities.</li>
<li>Develop and maintain strong relationships with universities, industry organizations, and recruitment partners to enhance the corporate talent acquisition pipeline.</li>
<li>Lead employer branding initiatives to position JASARA PMC as an employer of choice in the industry.</li>
<li>Continuously evaluate and improve recruitment processes to ensure efficiency and effectiveness.</li>
<li>Stay abreast of industry trends and best practices in succession planning and talent acquisition.</li>
</ul>
Requirements: 
<ul>
<li>Bachelor's degree in Human Resources, Business Administration, or a related field; Master's degree is preferred.</li>
<li>7+ years of experience in human resources with a focus on succession planning and talent acquisition.</li>
<li>Proven track record of developing and implementing succession planning frameworks and talent acquisition strategies.</li>
<li>Strong understanding of leadership development and talent management principles.</li>
<li>Excellent verbal and written communication skills, with the ability to engage and influence stakeholders at all levels.</li>
<li>Analytical mindset with strong data analysis skills to inform decision-making.</li>
<li>Experience with applicant tracking systems and HRIS platforms.</li>
<li>Ability to work well under pressure and manage multiple priorities effectively.</li>
<li>Professional certifications in human resources, talent management, or related areas are a plus.</li>
</ul>

Sr. Specialist, Succession Planning & Corporate TA

Explore 1109+ Data analysis senior specialist in Riyadh Saudi Arabia this January. Find roles across top companies and apply now to boost your career.