data analytics analyst

Xeroadss Pvt Ltd

Job SummaryWe are looking for a skilled ServiceNow Data Analyst with 4+ years of experience in data analysis, reporting, and dashboard development within the ServiceNow platform. The ideal candidate will be responsible for extracting insights from ServiceNow data, building reports, supporting ITSM processes, and enabling data-driven decision-making.Key Responsibilities<ul><li>Analyze and interpret data within the ServiceNow platform.</li><li>Develop and maintain reports, dashboards, and performance analytics.</li><li>Extract, transform, and validate data for reporting and business insights.</li><li>Work closely with ITSM, ITOM, and business stakeholders to understand reporting requirements.</li><li>Ensure data accuracy, consistency, and governance standards.</li><li>Create automated reports and scheduled data extracts.</li><li>Support ServiceNow module configurations related to reporting and analytics.</li><li>Identify trends, patterns, and performance gaps using ServiceNow data.</li><li>Provide actionable insights to improve operational efficiency.</li></ul>Required Skills &amp; Qualifications<ul><li>4+ years of experience as a Data Analyst, preferably in ServiceNow environments.</li><li>Strong hands-on experience with ServiceNow reporting and Performance Analytics.</li><li>Proficiency in SQL and data analysis techniques.</li><li>Experience working with ITSM modules (Incident, Problem, Change, etc.).</li><li>Good understanding of data visualization and dashboard design principles.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent communication and stakeholder management abilities.</li></ul>Preferred Qualifications<ul><li>ServiceNow Certification (CSA or relevant module certification).</li><li>Experience integrating ServiceNow with other enterprise systems.</li><li>Knowledge of scripting (JavaScript in ServiceNow) is a plus.</li></ul>Job Type: Full-timePay: ₹286,149.48 - ₹1,223,707.18 per yearWork Location: In person

ServiceNow Data Analyst

Shreeji Education Zone

Shreeji Education Zone (SEZ), Rajkot is hiring a Data Analyst to manage, analyze, and interpret real academic and behavioral data inside an AI-assisted learning environment.This is a data &amp; analytics role, not a teaching job.You will work with attendance data, test performance, syllabus progress, task completion, and student behavior patterns, and help convert raw academic activity into structured insights and decisions.Core Responsibilities <ul><li>Maintain and analyze structured academic datasets:</li><li>Attendance records</li><li>Test scores and error patterns</li><li>Syllabus progress timelines</li><li>Work/task completion data</li><li>Doubt frequency and resolution trends</li><li>Ensure data accuracy, consistency, and integrity</li><li>Identify patterns, gaps, and anomalies in student performance</li><li>Prepare internal summaries and insights for academic planning</li><li>Work closely with internal dashboards and tracking systems</li><li>Support data-driven decision making for operations and learning design</li></ul>Tools &amp; Skills <ul><li>Data handling &amp; analysis mindset</li><li>Dashboards, spreadsheets, internal tools</li><li>Logical thinking and pattern recognition</li><li>Structured data logging and validation</li><li>Interest in analytics, AI, or applied data science</li></ul>Who Should ApplyIdeal for:<ul><li>Fresh graduates (BSc, BCA, BTech, BE, BSc IT, Statistics, Maths, Science)</li><li>Candidates interested in real-world data, not dummy datasets</li><li>People who enjoy observing patterns and systems</li></ul>You don&rsquo;t need:<ul><li>Prior teaching experience</li><li>Advanced coding knowledge</li></ul>You must have:<ul><li>Strong logic</li><li>Discipline</li><li>Willingness to work on-site and handle responsibility</li></ul>Additional ExpectationsFor candidates with 1&ndash;4 years experience:<ul><li>Prior exposure to data analysis, operations, or analytics roles</li><li>Ability to independently manage datasets and workflows</li><li>Strong ownership of data quality and reporting</li><li>Capability to suggest process or tracking improvements</li></ul>Growth Path<ul><li>Senior Data Analyst (Education Systems)</li><li>Learning Analytics Lead</li><li>Academic Operations Manager</li><li>AI-Assisted Learning Analyst</li></ul>Job Type: Full-timePay: ₹10,820.55 - ₹42,317.33 per monthBenefits:<ul><li>Leave encashment</li><li>Paid sick time</li><li>Paid time off</li></ul>Ability to commute/relocate:<ul><li>Rajkot, Gujarat: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

Education Data Analyst | Learning Analytics & Operations (On-Site)

influence solutions ms e.U.

Influence Solutions thrives at the intersection of creativity, technology, and innovation. Our team of analysts, marketers, developers, and designers is dedicated to crafting extraordinary digital experiences that resonate globally. Join us to redefine digital engagement standards and impact how brands interact with their audiences.We are seeking a Data Analyst to uncover insights, optimize user funnels, and drive conversion improvements. This role involves analyzing user behavior, tracking performance metrics, and leveraging data to enhance digital strategies. You will also manage and optimize databases to ensure data integrity and accessibility.Key Responsibilities:<ul><li>Analyze data from a range of data sources to identify trends and opportunities.</li><li>Track and optimize user funnels to improve engagement and conversion rates.</li><li>Develop dashboards and reports to visualize key performance metrics.</li><li>Conduct A/B testing and experiment with different strategies to enhance performance.</li><li>Work closely with marketing and development teams to implement data-driven improvements.</li><li>Manage, clean, and structure large datasets for accurate analysis.</li><li>Ensure database integrity and optimize data storage for efficiency.</li><li>Provide actionable insights and recommendations based on data findings.</li><li>Stay updated with the latest analytics tools, trends, and best practices.</li></ul>Qualifications:<ul><li>Proven experience as a Data Analyst, preferably in digital marketing, social media, or e-commerce.</li><li>Proficiency in analytics tools such as Google Analytics, Meta Business Suite, Google Ads, and similar platforms.</li><li>Experience with SQL, Python, or R for data analysis and database management.</li><li>Strong knowledge of data visualization tools (e.g., Tableau, Power BI, Looker, Google Data Studio).</li><li>Ability to analyze conversion funnels and user behavior to optimize digital performance.</li><li>Familiarity with A/B testing, attribution modeling, and marketing analytics.</li><li>Experience managing and structuring large datasets for reporting and decision-making.</li><li>Strong problem-solving skills and ability to work independently.</li></ul>Nice to Have:<ul><li>Experience with customer segmentation and predictive analytics.</li><li>Understanding of CRM systems and marketing automation.</li><li>Familiarity with cloud-based data solutions (BigQuery, AWS, etc.).</li></ul>Why Join Influence Solutions?At Influence Solutions, we believe work should be inspiring, enjoyable, and rewarding! Here&rsquo;s why you&rsquo;ll love being part of our team:<ul><li>Exciting team-building activities every month to keep the energy high and connections strong.</li><li>Flexible working hours to ensure you have the perfect balance between work and personal life.</li><li>Customized personal development programs to help you grow and achieve your career aspirations.</li><li>A lively and fun group chat filled with memes, jokes, and celebrations to brighten your day!</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>Could you please share your salary expectations for this position?</li></ul>

Data Analyst (Remote)

NextGen | GTA: A Kelly Telecom Company

<div>
 
 We are seeking a highly skilled
 
 Data Analyst
 
 to play a key role in transforming our data into high-quality, actionable insights that support business decision-making&mdash;particularly for sales and revenue operations. This role partners closely with data engineers, business analysts, system administrators, and business stakeholders to define data requirements, ensure data accuracy, and deliver meaningful analytics.
 
 
 The ideal candidate brings strong technical expertise, along with hands-on experience working with CRM and sales data. They enjoy working in a dynamic, fast-paced environment and are comfortable with ambiguity.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Work with data engineers, business analysts, and stakeholders to define data requirements.
 </li>
 <li>
 Examine data from multiple source systems and run comparison analysis for anomalies, errors, and inconsistencies.
 </li>
 <li>
 Design and implement mapping logic to cleanse, filter, and structure raw data into usable, high-quality data sets. Document data mappings, conversion rules, workflows, and ETL specifications.
 </li>
 <li>
 Work with technical SMEs and system administrators to create and optimize ETL processes, scripts, and workflows to move data between systems.
 </li>
 <li>
 Work with technical and functional SMEs to validate data and ensure high quality. Troubleshoot and problem solve data-related issues.
 </li>
 <li>
 Use statistical techniques to interpret data, identify patterns, and predict trends
 </li>
 <li>
 Create interactive dashboards, reports, and visualizations to communicate findings to stakeholders.
 </li>
 <li>
 Make recommendations to improve processes, workflows, and automation.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Required Skills and Qualifications
 
 
 <ul>
 <li>
 
 4+ years work experience
 
 in a data analyst or equivalent role
 </li>
 <li>
 
 Functional Experience:
 
 Supporting sales organizations and working with sales data, customer accounts data, and revenue data
 </li>
 <li>
 
 CRM
 
 : Experience with CRM Tools such as HubSpot, Bullhorn, and Gong
 </li>
 <li>
 
 BI
 
 : Experience with BI Tools such as Power BI or Tableau
 </li>
 <li>
 
 Data Analysis:
 
 Ability to analyze data structures and interpret complex datasets.
 </li>
 <li>
 
 Analytical Skills:
 
 Strong mathematical skills to gather, measure, and analyze data.
 </li>
 <li>
 
 Technical Skills:
 
 Strong proficiency in SQL, experience with ETL tools (e.g., Informatica, Talend, SSIS), and scripting languages (Python, Bash). Experience with Excel and Power Point.
 </li>
 <li>
 
 Database Knowledge:
 
 Familiarity with relational databases (SQL Server, Oracle, PostgreSQL) and data warehousing concepts.
 </li>
 <li>
 
 Soft Skills:
 
 Communication skills to explain technical findings to non-technical stakeholders and critical thinking to solve business problems.
 </li>
 <li>
 
 Education:
 
 Bachelor's degree in mathematics, statistics, computer science, data science, or business analytics; or equivalent work experience.
 </li>
 </ul>
 
 
</div>

Data Analyst

Precision Medicine Group

<div>The Data Analyst supports client business processes and operations activities to ensure on-time and high-quality deliverables. Data Analyst combines best-in-class operational and analytic skills with strong problem-solving and communication abilities to projects, solving operational and analytical business problems. You will collaborate with and work closely with Senior Data Analyst &amp; Operations Delivery Lead to deliver operational items.

Essential functions of the job include but are not limited to:
<ul>
<li>Ability to understand and clearly communicate client business issues, operating business rules, data, and standard operating procedures.</li>
<li>Understand, execute, and suggest improvements to pre-defined operational processes.</li>
<li>Implement process improvements in operational processes and strive to identify such opportunities working with Senior Data Analyst &amp; Operations Delivery Lead.</li>
<li>Remaining current on new tools, techniques and working models to continually improve/enhance process and design for quick adoption.</li>
<li>Develop strong understanding of operational processes, data, tools &amp; technology to effectively translate business to technology &amp; vice versa.</li>
<li>Build subject matter expertise over a period of time and apply it to operational processes.</li>
<li>Apply quality checks and validations on all deliverables and report back results to the Operations Delivery Lead.</li>
<li>Execute defined operational models for our clients with standard operating procedures, quality assurance quality checks, governance criteria, roles and responsibilities and assist the Senior Data Analyst &amp; Operations Delivery Lead to define newer more efficient models including detailed documentation.</li>
<li>Coordinate with multiple stakeholders (could be in different time-zone) of the operational process to ensure smooth delivery to client per pre-existing timelines.</li>
<li>Assist engineering team to implement new operational procedures and/or improvements to existing operational procedures by providing knowledge about operations and testing the modified procedures.</li>
<li>Testing new/updated operational procedures to ensure fidelity.</li>
<li>Coordinate multiple tasks to produce high-quality results.</li>
<li>Work on multiple client tasks, strengthening analytic, task management and communication skills.</li>
<li>Collaborate with internal PMG teams to provide all-round value to the firm.</li>
<li>Keep track of unplanned internal &amp; client tasks stemming from operational projects.</li>
<li>Carry out secondary research as needed.</li>
<li>Investigate client questions related to operational deliveries, as needed.</li>
</ul>
Qualifications:

Minimum Required -
<ul>
<li>Bachelor's degree in computer science, Electronics/Communication, Electrical Engineering or related fields.</li>
<li>1 &ndash; 2 years of experience using data mining languages/tools like SQL (for analysts). Exposure to stored procedures is a plus. Detail orientation, quality consciousness and operational mindset are key qualities expected.</li>
<li>Experience in Pharmaceuticals, Managed Markets Consulting or Analytics Consulting with broad based experience in, managed care, and/or analytics will be an advantage.</li>
<li>Experience having worked with people in different time-zones.</li>
<li>Experience leading the delivery of analytic results to the client (internal or external)</li>
</ul>
Preferred:
<ul>
<li>Masters in these disciplines OR MBA/PGDM/Equivalent</li>
<li>Product development/ management/operations experience preferred</li>
<li>US Healthcare Expertise</li></ul><div> 

Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.

Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at QuestionForHR@precisionmedicinegrp.com.

It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.</div></div>

Con Edison

<div>Overview
Data Analyst must demonstrate core competencies in working with Genesys Cloud Workforce Management. This role supports call center operations by leading call volume forecasting and staffing optimization efforts to ensure workforce resources are effectively aligned with customer demand. Leveraging Genesys Cloud, the Data Analyst will analyze historical trends, high demand drivers, and operational performance data to produce accurate forecasts and convert them into actionable staffing recommendations. The role utilizes Genesys Cloud performance metrics to improve service levels, reduce average call handle time (AHT), and enhance the overall customer experience. The Data Analyst partners closely with Call Center Operations, Customer Operations Analytics, and leadership to support data driven decision making, operational efficiency, and continuous performance improvement.The Data Analyst must operate effectively in a fast paced, dynamic environment, demonstrating strong organizational and prioritization skills. The role requires the ability to effectively prioritize competing tasks to ensure timely and accurate completion of deliverables, adapt quickly to shifting priorities while maintaining high quality analytical output, and manage multiple projects simultaneously, applying sound judgment to determine urgency, impact, and importance.
Responsibilities
Core Responsibilities<ul><li>
Develop and maintain accurate call volume forecasts using historical trends, seasonality, workload drivers, and business impacts to support operational planning using Genesys Cloud</li><li>
Translate demand forecasts into staffing requirements to ensure appropriate coverage and efficient resource utilization across call center operations</li><li>
Monitor and analyze forecast to actual performance; identify variances and recommend corrective actions to improve forecast accuracy and service outcomes</li><li>
Optimize staffing strategies to improve service level attainment, reduce customer wait times, and minimize call abandon rates.</li><li>
Analyze average handle time (AHT) trends and operational drivers; partner with operations to identify efficiency improvement opportunities</li><li>
Evaluate the relationship between call demand, staffing, AHT, and service levels to support balanced and sustainable workforce plans.</li><li>
Provide data driven insights and staffing recommendations to call center leadership to support real time and long-term decision making</li><li>
Track and report on key workforce and call center KPIs, including service levels, AHT, occupancy, utilization, and forecast accuracy</li><li>
Support continuous improvement initiatives focused on enhancing call center performance and customer experience.</li><li>
Collaborate with Customer Operations, Data Analytics, and cross functional teams to align workforce planning with operational and customer service objectives.</li><li>
Ensure workforce management activities comply with Company policies, departmental standards, and applicable regulatory requirements.</li></ul>
Qualifications
Required Education/Experience<ul><li>
Bachelor's Degree 2 years of relevant experience</li><li>
Associate's Degree 4 years of relevant experience</li><li>
High School Diploma/GED 5 years of relevant experience</li></ul>
Relevant Work Experience<ul><li>
Proficiency in Genesys Cloud reporting, dashboards, and performance metrics, required.</li><li>
Knowledge of workforce management concepts, including forecast accuracy, capacity planning, shrinkage, occupancy, and utilization, required.</li><li>
Demonstrated experience developing short term and long-term call forecasts based on historical trends, seasonality, and demand drivers, required.</li><li>
Experience translating call forecasts into staffing and capacity recommendations to support service level objectives, required.</li><li>
Proven experience analyzing service levels, average handle time (AHT), volume variance, and other call center KPIs, required.</li><li>
Experience partnering with Call Center Operations, Analytics teams, and leadership to support data driven workforce decisions, required.</li><li>
Strong proficiency with Excel and reporting tools, including data analysis, modeling, and visualization, required.</li><li>
Experience working in a regulated or high-volume call center environment, required.</li><li>
Exhibits a deep commitment to excellence and a keen attention to detail, required.</li><li>
Ability to translate complex data into clear, actionable operational recommendations, required.</li></ul>
Licenses and Certifications<ul><li>
Driver's License Required</li><li>
Other: Other:Advanced coursework or certification in workforce management, forecasting, statistics, or data analytics X Preferred</li></ul>
Additional Physical Demands<ul><li>
The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.</li><li>
Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers.</li></ul></div>

Waagner Biro Bridge Gulf LLC

The Data Analyst will support data-driven decision-making by collecting, analyzing, and interpreting structured and unstructured data from multiple sources. The role focuses on transforming raw data into actionable insights, developing reports and dashboards, and supporting business and operational stakeholders with accurate and timely analytics.This position is open to UAE Nationals in line with Emiratisation objectives.Key Responsibilities<ul><li>Collect, clean, validate, and analyze data from internal and external systems to ensure accuracy and reliability</li><li>Develop and maintain dashboards, reports, and visualizations to support management and operational decision-making</li><li>Analyze trends, patterns, and key performance indicators (KPIs) to identify risks, opportunities, and performance gaps</li><li>Support business units by translating analytical findings into clear insights and recommendations</li><li>Assist in defining data requirements, metrics, and reporting standards in coordination with stakeholders</li><li>Perform ad-hoc data analysis and prepare presentations for senior management</li><li>Ensure data integrity, confidentiality, and compliance with organizational data governance policies</li><li>Document data models, methodologies, and analysis processes for audit and knowledge-sharing purposes</li><li>Support automation and improvement of reporting and analytics processes where applicable</li></ul>Minimum Requirements<ul><li>Bachelor&rsquo;s degree in Data Analytics, Statistics, Mathematics, Computer Science, Information Systems, Engineering, or a related field</li><li>0&ndash;3 years of relevant experience in data analysis, business intelligence, or reporting roles (fresh graduates with strong analytical skills may be considered)</li><li>Proficiency in data analysis tools such as Excel (advanced), SQL, Power BI, Tableau, or similar BI platforms</li><li>Basic knowledge of statistical analysis and data modeling concepts</li><li>Experience with Python, R, or similar analytical tools is an advantage</li></ul>Job Type: Full-time

Data Analyst ( UAE National )

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