data analytics director

Dentsu

<p></p><div><p><b>Job Description:</b></p><div><div><p><b>
Director</b><b> </b><b>Analytics, Financial Services</b></p></div><p></p><div><p>
At Merkle, we drive business growth through data, analytics, and customer insight. We are seeking a Director of Analytics to lead the customer analytics workstream for a key financial services client. The role focuses on leveraging call center, customer interaction, and data sources 2.0 data to generate insights, create customer segmentation, build predictive models, improve performance, and support business decisioning. The Director will translate analytics into clear, actionable recommendations that drive customer engagement and marketing effectiveness.</p></div><p></p><div><p><b>
Job</b><b> </b><b>Description</b></p></div><div><ul><li><p><b>
Own</b><b> </b><b>the day-to-day</b><b> </b><b>analytics relationship with the client</b>, ensuring alignment to business priorities</p></li></ul></div><div><ul><li><p>
Manage junior team members working on same client project</p></li></ul></div><div><ul><li><p><b>
Define and evolve the customer analytics roadmap</b> aligned to business priorities</p></li></ul></div><div><ul><li><p><b>
Lead</b><b> </b><b>the customer analytics workstream</b>, including personalization, predictive modeling, customer lifetime value (CLV), and test-and-learn initiatives</p></li></ul></div><div><ul><li><p><b>
Lead</b><b> </b><b>and mentor</b><b> </b><b>on-account analysts</b>, ensuring quality and consistency of delivery</p></li></ul></div><div><ul><li><p><b>
Ensure tagging and data</b><b> </b><b>capture support measurement</b> and reporting needs through partnership with technical teams</p></li></ul></div><div><ul><li><p><b>
Report to Senior Director</b>, Analytics, Financial Services</p></li></ul></div></div><div><div><ul><li><p><b>
Oversee development and</b><b> </b><b>use</b><b> </b><b>of data</b><b> </b><b>assets and</b><b> </b><b>models</b> to support analytics and insights</p></li></ul></div><div><ul><li><p><b>
Apply</b><b> </b><b>customer</b><b>, Data Source 2.0,</b><b> </b><b>and</b><b> </b><b>call center data</b> (e.g., dispositions, outcomes, operational KPIs, QA/CSAT signals, omni-channel interactions) to drive segmentation, targeting, and performance optimization</p></li></ul></div><div><ul><li><p>
Enable ETL/ELT, data modeling, and dimensional design for future expansion.</p></li></ul></div><div><ul><li><p><b>
Own data quality and governance</b> by leading regular audits, enforcing standards, and ensuring trusted, well‑defined, and secure data is consistently ready for analytics and decision‑making (including sensitive customer data)</p></li></ul></div><div><ul><li><p><b>
Partner across analytics, engineering,</b><b> </b><b>operations, and</b><b> </b><b>marketing</b><b> </b><b>to execute against client needs</b></p></li></ul></div><div><ul><li><p>
Support analytics and reporting across BI and visualization tools (e.g., <b>Tableau, Power BI,</b><b> </b><b>Looker)</b></p></li></ul></div><div><ul><li><p>
Support modernization of legacy data and analytics processes</p></li></ul></div><div><ul><li><p>
Maintain documentation standards to support consistent and scalable analytics delivery</p></li></ul></div><p></p><div><p><b>
Requirement</b><b>s:</b></p></div><div><ul><li><p>
Proven experience in analytics or <b>data</b><b> </b><b>architecture and data</b><b> </b><b>science</b><b> </b><b>within</b> an analytics-driven environment (e.g., modeling, mappings, lineage, documentation)</p></li></ul></div><div><ul><li><p>
Strong SQL, Python, R Script, and performance-oriented data design; ETL/ELT experience (SSIS or similar).</p></li></ul></div><div><ul><li><p>
Strong leadership in understanding of data modeling concepts and analytical data structures (facts/dimensions).</p></li></ul></div></div><div><div><ul><li><p><b>
Strong</b><b> </b><b>client-facing communication</b> and stakeholder management skills</p></li></ul></div><div><ul><li><p>
Experience leading analytics workstreams, teams, and delivering against business objectives</p></li></ul></div><div><ul><li><p>
Experience working in GCP environments (e.g. BigQuery)</p></li></ul></div><p></p><div><ul><li><p>
Experience integrating/modeling <b>Salesforce</b> data for analytics (service/case/activity and customer interaction patterns) (preferred)</p></li></ul></div><div><ul><li><p>
Strong knowledge of emerging capabilities: <b>predictive analytics, unstructured data, text/speech analytics, AI readiness</b> (preferred)</p></li></ul></div><div><ul><li><p>
Proven ownership of Data Science project (preferred)</p></li></ul></div></div><div><div><ul><li><p>
Exceptional executive communication / insights narratives / storytelling (preferred)</p></li></ul></div><div><ul><li><p>
Experience in complex, multi-workstream environments (agency or consulting helpful) (preferred)</p></li></ul></div><div><ul><li><p>
Ability to partner with/orchestrate DS, engineering, and analytics (preferred)</p></li></ul><p></p><p>
The annual salary range for this position is $136,000 - $191,174. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law.
</p><p></p><p>Benefits available with this position include:
</p><ul><li>Medical, vision, and dental insurance,</li><li>Life insurance,
</li><li>Short-term and long-term disability insurance,</li><li>401k,</li><li>Flexible paid time off,</li><li>At least 15 paid holidays per year,</li><li>Paid sick and safe leave, and</li><li>Paid parental leave.</li></ul><p></p><p>
Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com.</p><p></p><p>
To begin the application process, please click on the &ldquo;Apply&rdquo; button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps.</p><p></p><p><i>
At dentsu, we believe great work happens when we&rsquo;re connected. Our way of working combines flexibility with in-person collaboration to spark ideas and strengthen our teams. Employees who live within a commutable distance of one of our hub offices, currently located in Chicago, metro Detroit, Los Angeles, and New York City, are required and expected to work from the office three days per week (two days per week for employees based in Los Angeles). Dentsu may designate other Hub offices at any time. Those who live outside a commutable range may be designated as remote, depending on the role and business needs. Regardless of your work location, we expect our employees to be flexible to meet the needs of our Company and clients, which may include attendance in an office.</i></p><p></p><p>
#LI-Remote</p><p>
#LI-AB2</p></div></div><p></p><p><b>
Location:</b></p>
USA - Remote - Maryland<p></p><p><b>
Brand:</b></p>
Merkle<p></p><p><b>
Time Type:</b></p>
Full time<p></p><p><b>
Contract Type:</b></p>
Permanent<p></p><div><div><p>
Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.</p></div><p></p><div><p><br>
Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to ApplicantAccommodations@dentsu.com by clicking on the link to let us know the nature of your accommodation request and your contact information. We are here to support you.</p></div></div></div>

Director Analytics, Financial Services

Alignment Healthcare

<div><p>Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together.</p><p></p>
The Sr. Director, Risk Adjustment Data &amp; Analytics (Remote) is a senior technical and operational leader responsible for advancing the integrity, completeness, and strategic value of Medicare Risk Adjustment (MRA) data and analytics programs within the organization. This role serves as the primary accountable leader for MRA data operations &mdash; owning the analytical and data engineering infrastructure that enables suspecting, chart review, coding, submission, and reconciliation workflows to operate at scale.
<br>
<br>
Working cross-functionally with MRA Business leadership, Finance, Actuarial, Clinical Operations, Compliance, and enterprise IT teams, this leader ensures that all key stakeholders are working from consistent, trusted, and defensible MRA data. The role leads a multidisciplinary team of analysts, data scientists, and data engineers, setting analytical standards and translating program outcomes into clear, actionable insights for senior leadership.
<br>
<br>
This role is critical to the organization because Risk Adjustment Factor (RAF) scores directly drive plan revenue, making accurate, timely, and defensible MRA data a high-stakes organizational priority &mdash; and the Senior Director is the operational owner of that capability.<p></p><div><div><p><b>
Job Duties &amp; Responsibilities</b></p></div><div><ul><li><p><b>
Lead MRA Data Operations and Ecosystem Quality.</b> Own the end-to-end MRA data ecosystem &mdash; spanning data ingestion, transformation, validation, reporting, and analytics across all Risk Adjustment programs. Ensure data is timely, complete, and consistently reliable to support all downstream MRA workflows, from prospective suspecting through CMS submission and reconciliation.</p></li></ul></div><div><ul><li><p><b>
Drive Analytical Insights and Program Performance Reporting.</b> Develop and maintain reporting and analytical frameworks that explain what happened, why it happened, and where to intervene across MRA programs. Translate risk score trends, program impacts, and variance drivers into clear, executive-ready narratives and data visualizations that enable confident decision-making.</p></li></ul></div><div><ul><li><p><b>
Ensure Audit Readiness, Data Governance, and Compliance.</b> Establish and maintain rigorous data governance standards, controls, and documentation to ensure MRA data is audit-ready, reproducible, and defensible at all times. Partner closely with Compliance to support RADV audits, internal reviews, and CMS regulatory requirements &mdash; including full traceability of submissions and supporting evidence.</p></li></ul></div><div><ul><li><p><b>
Partner Strategically with Finance, Actuarial, and Clinical Stakeholders.</b> Serve as the primary MRA data partner to Finance and Actuarial teams, providing clarity on risk adjustment program performance, revenue impacts, and variance drivers. Support Clinical Operations and JSA Outreach teams with data that enables precise member identification, chart retrieval coordination, and coding accuracy.</p></li></ul></div><div><ul><li><p><b>
Direct and Develop the MRA Analytics Team.</b> Lead, grow, and develop a multidisciplinary MRA data team spanning analytics, data science, and data engineering disciplines. Establish clear accountability structures, promote a culture of quality and continuous improvement, and ensure team outputs meet the technical and operational standards required for a highly regulated environment.</p></li></ul></div><div><ul><li><p><b>
Identify</b><b> </b><b>and Remediate Data Quality and Process Gaps.</b> Proactively identify gaps in data quality, timeliness, or workflow execution and drive corrective actions through system improvements, tooling enhancements, or process redesign. Set and enforce technical and analytical standards &mdash; including definitions, assumptions, and validation checks &mdash; across all MRA data outputs.</p></li></ul></div><p></p><div><p><b><br>
Supervisory Responsibilities</b></p></div><div><p>
This role is a people manager responsible for leading the MRA Data &amp; Analytics team, which may include Analysts, Data Scientists, and Data Engineers. The Senior Director is accountable for building team capacity, setting performance standards, and developing talent to meet current and future program needs.</p></div><div><p><b>
Supervisory Requirements:</b> Fulfill supervisory responsibilities in accordance with organization policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.</p></div><p></p><div><p><b><br>
Job Requirements</b></p></div><div><p><b>
Experience</b></p></div></div><div><div><p><b>
Required:</b></p></div><div><ul><li><p>
7&ndash;10 years of progressive experience in healthcare data, analytics, or data operations, with direct, hands-on experience supporting Medicare Advantage Risk Adjustment programs.</p></li></ul></div><div><ul><li><p>
Demonstrated experience leading or managing data teams responsible for regulated, audit-sensitive data environments.</p></li></ul></div><div><ul><li><p>
Proven experience partnering with cross-functional stakeholders including clinical, finance, actuarial, and compliance teams.</p></li></ul></div><div><ul><li><p>
Demonstrated ownership of complex, end-to-end data pipelines and analytical outputs in a healthcare or regulated industry setting.</p></li></ul></div><div><ul><li><p>
Experience in a mid-to-large enterprise healthcare or health insurance environment, ideally a Medicare Advantage plan or managed care organization.</p></li></ul></div><div><p><b>
Preferred:</b></p></div><div><ul><li><p>
Experience building or scaling data and analytics functions within a health plan or insurance organization.</p></li></ul></div><div><ul><li><p>
Experience working with chart retrieval vendors and provider partners to coordinate medical records access.</p></li></ul></div><div><ul><li><p>
Experience implementing coding and auditing platforms (e.g., Episource, Veradigm, Cotiviti).</p></li></ul></div><p></p><div><p><b><br>
Education</b></p></div><div><p><b>
Required:</b></p></div><div><ul><li><p>
Bachelor's degree in Health Informatics, Data Science, Statistics, Computer Science, Mathematics, Healthcare Administration, or a related quantitative field; or an equivalent combination of education, certification, and direct work experience.</p></li></ul></div><div><p><b>
Preferred:</b></p></div><div><ul><li><p>
Master's degree in Data Science, Health Informatics, Biostatistics, or a related field.</p></li></ul></div><p></p><div><p><b><br>
Training</b></p></div><div><p><b>
Required:</b></p></div><div><ul><li><p>
No specific required certifications; demonstrated applied expertise in MRA data operations is essential.</p></li></ul></div></div><div><div><p><b>
Preferred:</b></p></div><div><ul><li><p>
Formal training in data governance frameworks, audit readiness methodologies, or advanced analytics (e.g., DAMA, CDMP, or equivalent).</p></li></ul></div><div><ul><li><p>
Training in Medicare Advantage regulations, CMS reporting requirements (encounter data, RADV, HEDIS, STAR ratings, interoperability), and general health plan operations.</p></li></ul></div><p></p><div><p><b><br>
Required Skills &amp; Competencies</b></p></div><div><p><b>
Technical / Hard Skills</b></p></div><div><ul><li><p><b>
Medicare Risk Adjustment (MRA) Operations</b> <i>(Advanced)</i> &mdash; Deep expertise in HCC coding, ICD-10 coding principles, RAF score calculation, CMS encounter data submission, and RADV audit requirements.</p></li></ul></div><div><ul><li><p><b>
Data Analytics &amp; Statistical Modeling</b> <i>(Advanced)</i> &mdash; Strong analytical and modeling skills, including the ability to translate complex MRA program outcomes into quantitative metrics and executive-ready narratives.</p></li></ul></div><div><ul><li><p><b>
Business Intelligence &amp; Reporting Tools</b> <i>(Advanced)</i> &mdash; Proficiency in Power BI, Tableau, or equivalent BI platforms; advanced spreadsheet modeling using Excel or Google Sheets.</p></li></ul></div><div><ul><li><p><b>
SQL &amp; Data Querying</b> <i>(Advanced)</i> &mdash; Proficiency in SQL for data extraction, transformation, and analysis across large healthcare claims and encounter data sets; familiarity with Python or R is a plus.</p></li></ul></div><div><ul><li><p><b>
Cloud &amp; Data Platform Literacy</b> <i>(</i><i>Advanced</i><i>)</i> &mdash; Familiarity with cloud data environments (Azure, AWS, GCP), data warehousing solutions, and integration with enterprise BI and analytics platforms.</p></li></ul></div><p></p><div><p><b><br>
Licensure</b></p></div><div><p><b>
Required:</b></p></div><div><ul><li><p>
None required.</p></li></ul></div><div><p><b>
Preferred:</b></p></div><div><ul><li><p>
Certified Risk Adjustment Coder (CRC) issued by AAPC, or Certified Professional Coder (CPC); or relevant data science/analytics certifications (e.g., CDMP, Databricks, Microsoft Azure Data Fundamentals).</p></li></ul></div></div>
Pay Range: $198,219.00 - $297,329.00<p>
Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc.
</p><p></p><p>Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.</p><p></p><ul><li><i>DISCLAIMER: Please</i><i> beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal </i><i>information. Please</i><i> be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at </i><i>https://reportfraud.ftc.gov/#/</i><i>. If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health&rsquo;s talent acquisition team, please email </i><i>careers@ahcusa.com</i><i>.</i></li></ul></div>

Sr. Director, Risk Adjustment Data & Analytics

Zoll Medical Corporation

<div>Corporate<p>
At ZOLL, we're passionate about improving patient outcomes and helping save lives.<br>
<br>
We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.</p><p></p><p><b>
Job Summary</b></p><p>
The Director, HRIS &amp; Analytics will set the strategic direction for HR information systems, and analytics at ZOLL. The company is in its third year on the Workday platform, with a foundational infrastructure in place. Our next phase of work involves increased functionality, building out more robust analytics, and enhancing HR and employee capabilities. Should any new companies be acquired, this position will be responsible for setting up the integration plans. This role will work closely with HR leaders across the ZOLL businesses and partner with other leaders in key HR functions (compensation, benefits, talent acquisition, etc.) to prioritize projects and set the strategic direction for HRIS at ZOLL.</p><p></p><p>
The position will be responsible for overseeing a small team of HRIS resources to manage the data integrity, reporting requirements, user education and support of the HR systems. This is a corporate position that will support the needs across multiple ZOLL divisions. In conjunction with Corporate IT, they will provide technical expertise and consultation to HR and the businesses they support.</p><p></p><p>
This person will report to the VP, Corporate HR and will work collaboratively across the HR community, and in partnership with IT. The Director and their team will support roughly 7000 employees worldwide and ensure that their HR information is accurate, secure, available as needed. Through their work and the work of their team, the Director will help HR and business leaders gain the insights they need to positively impact ZOLL&rsquo;s business results.</p><p></p><p><b>
Essential Functions</b></p><ul><li><p>
Directs all Corporate HR application enhancements, projects and programs. With the HRIS team, performs requirement gathering, solution design, configuration, testing and troubleshooting for Workday and associated integrations</p></li><li><p>
Oversees/provides governance and strategic direction for the HR portfolio of technology projects and services. Accountable for HRIS roadmap. Establishes plan and manages team resources and budget to meet the plan</p></li><li><p>
Identifies and oversees implementation of process improvements to increase the efficiency and effectiveness of the company&rsquo;s HR efforts, specifically in the information systems space</p></li><li><p>
Establishes and maintains strong and collaborative relationships with internal partners (HR, Payroll, IT, Finance, Compliance, etc.) and external vendors</p></li><li><p>
Leverages Workday to provide HR dashboard reporting and analytics on key indicators of organizational health (time to fill, turnover, career progression, compensation differentiation, etc.). Serves as an organizational resource and technical expert in this area</p></li><li><p>
Supports the design and implementation of integrations between Workday and external systems</p></li><li><p>
Ensures employee data is secure and that all compliance and controls are adhered to</p></li><li><p>
Prioritizes projects and personally leads some of them</p></li><li><p>
Provides management and oversight of the HRIS team</p></li><li><p>
Maintains technical expertise by following market and industry trends and best practices</p></li><li><p>
Performs special projects and other duties as assigned</p></li></ul><p></p><p><b>
Required/Preferred Qualifications:</b></p><ul><li><p>
8-10+ years&rsquo; experience in HRIS management or related function</p></li><li><p>
5-7+ years&rsquo; Workday experience, ideally including a large-scale implementation</p></li><li><p>
At least 5 years&rsquo; experience in data analytics</p></li><li><p>
2+ years&rsquo; experience in team management</p></li><li><p>
Bachelor&rsquo;s Degree in a related field preferred</p></li><li><p>
Ability to travel 10-20% of the time to reach all ZOLL employees</p></li></ul><p></p><p><b>
Knowledge, Skills and Abilities</b></p><ul><li><p>
Forward thinking with ability to set strategic direction for diverse needs of a global 7000+ organization across multiple business divisions</p></li><li><p>
Superior project management skills to bring strategy through to execution</p></li><li><p>
Highly consultative and collaborative; establishes themselves as a trusted advisor and technical expert whose advice is sought out</p></li><li><p>
Strong problem-solving skills with ability to perform root cause analysis and troubleshoot issues</p></li><li><p>
Deep data analysis expertise. Ability to provide insights and recommendations based upon data trends and analysis</p></li><li><p>
Credible professional with strong communication skills: listening, written, and verbal. Ability to connect with and work with employees at all levels, from front-line to executive team</p></li><li><p>
Ability to work well independently with strong organization skills and effectively manage competing priorities</p></li><li><p>
Basic knowledge of compliance requirements surrounding collection and protection of employee data, including GDPR and other international data privacy regulations</p></li><li><p>
Operates with highest level of integrity and maintains confidentiality</p></li><li><p>
Current or prior Workday certifications</p></li></ul><p></p><p>
This hybrid role is based in Chelmsford, MA, and requires an average of approximately one in-office day per week.</p><p>
#LI-AD1</p><p></p><p>
The annual salary for this position is:</p>
$175,000.00 to $190,000.00<p></p><p>
This position is eligible for an annual bonus in accordance with the company's bonus plan. Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com.
</p><p></p><p>Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee&rsquo;s primary work location.</p><p></p><p><b>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.</b></p><p></p><p><b>
ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.</b></p></div>

Director, HR Information Systems & Analytics

Confidential

<div>
 <p>
  Data &amp; AI Director
 </p>
 <p>
  (available different job levels for the same section)
 </p>
 <p>
  This role directs Authority's data and analytics function, covering data governance and management, AI &amp; data analytics, and data platforms. The position sets data strategy and standards, oversees analytical products and AI models, and manages platforms that ingest, integrate, and serve reliable data. It focuses on improving data quality and protection, enabling evidence-based decisions, and delivering analytical solutions that support policy, compliance, operations, and taxpayer services.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <strong>
   Data Governance &amp; Management
  </strong>
 </p>
 <ul>
  <li>
   Sets the Authority-wide data governance framework, roles, and standards (quality, protection, retention, metadata, lineage).
  </li>
  <li>
   Defines and enforces master/reference data models and business glossaries; drives stewardship in business units.
  </li>
  <li>
   Establishes data quality controls, issue management, and remediation SLAs; monitors critical data elements.
  </li>
  <li>
   Oversees data privacy and access controls with Cybersecurity &amp; Enterprise Risk; ensures compliant sharing and usage.
  </li>
  <li>
   Guides policies for third-party/externally sourced data, licensing, and ethical use.
  </li>
 </ul>
 <p>
  <strong>
   AI &amp; Data Analytics
  </strong>
 </p>
 <ul>
  <li>
   Directs design and delivery of analytical products (descriptive, diagnostic, predictive) and AI/ML models supporting registration, filing, revenue, compliance risk, and service operations.
  </li>
  <li>
   Sets standards for feature engineering, model training/validation, monitoring, and version control; performs drift/bias checks and documentation.
  </li>
  <li>
   Oversees BI/reporting solutions and self-service dashboards; ensures accuracy, timeliness, and clear definitions.
  </li>
  <li>
   Leads experimentation, PoCs, and model lifecycle reviews; retires/refreshes models based on performance and business value.
  </li>
  <li>
   Coordinates with functional teams to embed analytics into processes (alerts, case scoring, workflows) and measure impact.
  </li>
 </ul>
 <p>
  <strong>
   Data Platforms
  </strong>
 </p>
 <ul>
  <li>
   Directs architecture and roadmap for data ingestion, integration, storage, and processing (data lake/warehouse, streaming, MDM).
  </li>
  <li>
   Oversees pipelines, ETL/ELT, API integrations, and data virtualization to ensure completeness, scalability, and reliability.
  </li>
  <li>
   Ensures platform security, performance, and cost control; approves capacity and disaster recovery plans.
  </li>
  <li>
   Manages product backlog for data platforms; prioritises enhancements and release management with IT/Application teams.
  </li>
  <li>
   Establishes reusable data products and curated datasets for policy, audit, revenue, and service use cases.
  </li>
 </ul>
 <p>
  <strong>
   Governance, Risk &amp; Ethics
  </strong>
 </p>
 <ul>
  <li>
   Maintains the data/AI risk register; defines controls for privacy, model risk, explainability, and human-in-the-loop review.
  </li>
  <li>
   Ensures compliance with internal policies and applicable standards; closes internal/external audit findings with sustainable fixes.
  </li>
  <li>
   Sets procedures for consent, minimisation, and sensitive-data handling; reviews requests for new high-risk use cases.
  </li>
 </ul>
 <p>
  <strong>
   Operations, Performance &amp; Financials
  </strong>
 </p>
 <ul>
  <li>
   Defines KPIs and dashboards for data quality, platform reliability (uptime, latency), model performance, and BI adoption.
  </li>
  <li>
   Oversees demand intake, effort/benefit assessment, and delivery cadence; resolves cross-team dependencies.
  </li>
  <li>
   Manages vendor contracts, tools, and licenses; tracks run-vs-change spend and unit costs; drives optimisation.
  </li>
 </ul>
 <p>
  <strong>
   Stakeholder Coordination &amp; Enablement
  </strong>
 </p>
 <ul>
  <li>
   Aligns with Information Technology, Applications &amp; Digital Experience, and Infrastructure &amp; Operations on integrations, security, and releases.
  </li>
  <li>
   Partners with Policy &amp; Legislation, Taxpayer Affairs, and Compliance to translate priorities into data/AI initiatives and measurable outcomes.
  </li>
  <li>
   Builds data literacy and self-service capabilities through standards, training, and a governed semantic layer/metrics store.
  </li>
 </ul>
 <p>
  Publishes periodic insights and risk reports to support leadership decisions.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Preferred Qualifications &amp; Experience
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Data Science, Computer Science, Information Systems, Statistics, Engineering, Economics, or a related field.
  </li>
  <li>
   Master&rsquo;s degree (e.g., Data/Analytics, Information Systems, Statistics, MBA/MPA) is an advantage.
  </li>
 </ul>
 <p>
  Relevant certifications are an advantage (e.g., DAMA/DMBOK, CDMP, cloud data certifications, ML/AI certifications, ITIL/COBIT).
 </p>
 <ul>
  <li>
   16+ years across data governance/management, analytics/AI, and data platform engineering, including leadership of multi-disciplinary teams.
  </li>
  <li>
   Proven delivery of organisation-wide data standards, high-value analytical products, and resilient data platforms.
  </li>
  <li>
   Experience embedding models into operations (risk scoring, anomaly detection, performance dashboards) and monitoring outcomes.
  </li>
 </ul>
 <p>
  Coordination with cybersecurity, applications, infrastructure, and business departments; vendor and contract management.
 </p>
 <ul>
  <li>
   Data architecture (lake/warehouse, MDM), ETL/ELT, APIs/integration, and metadata/lineage management.
  </li>
  <li>
   Data quality and protection controls; role-based access, tokenisation/segmentation where applicable.
  </li>
  <li>
   Analytics/ML lifecycle (feature stores, model ops, monitoring) and BI product management.
  </li>
  <li>
   KPI design, experiment/impact measurement, and concise executive reporting.
  </li>
 </ul>
 <p>
  Strong stakeholder engagement, prioritisation, and decision-making grounded in evidence.
 </p>
</div>


Data & AI Director

CD Baby

<div><p><b>CD Baby</b> is a globally recognized leader in the music industry and the first platform to offer artists direct distribution to their fans. As we navigate the next era of music technology, we are committed to modernizing our core systems, fostering an agile culture, and leveraging cutting-edge platforms to better serve our artists, partners, and fans worldwide.</p>
<p><b><i>
This hybrid role can be based in our Los Angeles (preferably), Nashville, or New York City office location.</i></b></p>
<p><b>
The Role:</b></p>
<p>
As Director of Business Intelligence, you will define and own the strategy and roadmap for making data accessible, trusted, and actionable across CD Baby. You'll establish the metrics that matter most, drive data normalization across teams, and build the infrastructure that enables self-service insights at scale. You will partner closely with Product, Marketing, Finance, Data Engineering and stakeholders across the company to prioritize the highest-impact KPIs, ensure consistent definitions across the organization, and embed data into how decisions get made. This role is both strategic and hands-on: you'll architect the BI function while also building dashboards, leading analyses, and translating complex data into clear business recommendations.</p>
<h3 class="jobSectionHeader"><b>
What you'll be doing:</b></h3>
<div><b>
Define the BI Strategy &amp; Roadmap</b><br>
<ul><li>Establish a company-wide BI vision and multi-quarter roadmap.</li><li>Standardize core metrics and KPIs across business, product and technology teams</li><li>Prioritize the highest-impact insights that drive growth, retention, and artist success</li><li>Build scalable reporting layers and self-service infrastructure that reduce ad hoc dependency</li><li>Evaluate and deploy AI-enabled analytics tools that scale insight generation and reduce dependency on manual reporting</li></ul></div>
<div><b>
Drive Customer &amp; Product Insights</b><br>
<ul><li>Lead segmentation, cohort analysis, lifetime value modeling, and churn analysis.</li><li>Identify growth opportunities, at-risk artists, and high-value segments.</li><li>Define and measure success metrics for new product and feature launches.</li><li>Support experimentation and A/B testing with rigorous statistical analysis</li></ul></div>
<div><b>
Build Data Analytics Infrastructure</b><br>
<ul><li>Partner with Data Engineering to continuously improve data quality, modeling, and governance</li><li>Ensure reliable, well-documented reporting pipelines in cloud data warehouses (e.g., Snowflake)</li><li>Translate complex datasets into clear, executive-ready narratives</li><li>Implement natural language and AI-assisted query tools that allow non-technical stakeholders to explore data and answer questions independently</li></ul></div>
<h3 class="jobSectionHeader"><b>
Must-Haves / Requirements:</b></h3>
<ul><li>7+ years of experience in data analytics, customer insights, business intelligence, or a related field</li>
<li>Advanced SQL; experience with modern BI tools and cloud warehouses</li>
<li>Hands-on experience building dashboards and reports in enterprise BI tools</li>
<li>Strong foundation in customer analytics (segmentation, LTV, churn, experimentation)</li>
<li>Familiarity with SaaS or platform metrics (ARR, CAC, LTV, retention) preferred</li>
<li>Ability to influence cross-functional stakeholders and communicate clearly at all levels</li></ul><br>
<p></p>
<p>
</p><p><b>CAREER DEVELOPMENT / EQUAL EMPLOYMENT OPPORTUNITY</b></p>
<p>
In order to provide equal employment and advancement opportunities to all individuals, CD Baby does not discriminate in employment opportunities or practices on the basis of sex, age, race, color, national origin, sexual orientation, religion, marital status, genetic information, veteran status or disability.</p>
<p><b>
COMMITMENT TO DIVERSITY</b></p>
<p>
CD Baby is committed to creating and maintaining a workplace in which all employees have an opportunity to participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives. This commitment is embodied in company policy and the way we do business and is an important principle of sound business management.</p>
<p><b>
ADA POLICY</b></p>
<p>
It is Company policy not to discriminate against qualified individuals with disabilities in regard to application procedures, hiring, advancement, discharge, compensation, training, or other terms, conditions and privileges of employment.</p>
<p>
Any individual who can be reasonably accommodated for a job, without undue hardship, will be given the same consideration for that position as any other applicant. The People Team is responsible for implementing this policy, including resolution of reasonable accommodation, safety and undue hardship issues.</p>
<p><b>
Final Notes</b></p>
<ul>
<li>If you are a recruiter, please do not contact us with candidates for this position unless we have engaged with you to do so.</li>
</ul>
<p>CD Baby provides base salary ranges for all positions located in the United States at the time of posting. The hiring range for this position is $150,000 - $175,000 annually. As a candidate for this position, your salary and related elements of compensation will be contingent upon various factors including, but not limited to, work experience, geographic location and relevant skills. CD Bay is committed to providing a comprehensive market-competitive total rewards program for its employees which includes medical, dental, and vision, life insurance, 401(k) match and generous paid time off. This range does not include any other variable compensation components.</p></div>

Director of Business Intelligence

<div><p><b>CD Baby</b> is a globally recognized leader in the music industry and the first platform to offer artists direct distribution to their fans. As we navigate the next era of music technology, we are committed to modernizing our core systems, fostering an agile culture, and leveraging cutting-edge platforms to better serve our artists, partners, and fans worldwide.</p>
<p><b><i>
This hybrid role can be based in our Los Angeles (preferably), Nashville, or New York City office location.</i></b></p>
<p><b>
The Role:</b></p>
<p>
As Director of Business Intelligence, you will define and own the strategy and roadmap for making data accessible, trusted, and actionable across CD Baby. You'll establish the metrics that matter most, drive data normalization across teams, and build the infrastructure that enables self-service insights at scale. You will partner closely with Product, Marketing, Finance, Data Engineering and stakeholders across the company to prioritize the highest-impact KPIs, ensure consistent definitions across the organization, and embed data into how decisions get made. This role is both strategic and hands-on: you'll architect the BI function while also building dashboards, leading analyses, and translating complex data into clear business recommendations.</p>
<h3 class="jobSectionHeader"><b>
What you'll be doing:</b></h3>
<div><b>
Define the BI Strategy &amp; Roadmap</b><br>
<ul><li>Establish a company-wide BI vision and multi-quarter roadmap.</li><li>Standardize core metrics and KPIs across business, product and technology teams</li><li>Prioritize the highest-impact insights that drive growth, retention, and artist success</li><li>Build scalable reporting layers and self-service infrastructure that reduce ad hoc dependency</li><li>Evaluate and deploy AI-enabled analytics tools that scale insight generation and reduce dependency on manual reporting</li></ul></div>
<div><b>
Drive Customer &amp; Product Insights</b><br>
<ul><li>Lead segmentation, cohort analysis, lifetime value modeling, and churn analysis.</li><li>Identify growth opportunities, at-risk artists, and high-value segments.</li><li>Define and measure success metrics for new product and feature launches.</li><li>Support experimentation and A/B testing with rigorous statistical analysis</li></ul></div>
<div><b>
Build Data Analytics Infrastructure</b><br>
<ul><li>Partner with Data Engineering to continuously improve data quality, modeling, and governance</li><li>Ensure reliable, well-documented reporting pipelines in cloud data warehouses (e.g., Snowflake)</li><li>Translate complex datasets into clear, executive-ready narratives</li><li>Implement natural language and AI-assisted query tools that allow non-technical stakeholders to explore data and answer questions independently</li></ul></div>
<h3 class="jobSectionHeader"><b>
Must-Haves / Requirements:</b></h3>
<ul><li>7+ years of experience in data analytics, customer insights, business intelligence, or a related field</li>
<li>Advanced SQL; experience with modern BI tools and cloud warehouses</li>
<li>Hands-on experience building dashboards and reports in enterprise BI tools</li>
<li>Strong foundation in customer analytics (segmentation, LTV, churn, experimentation)</li>
<li>Familiarity with SaaS or platform metrics (ARR, CAC, LTV, retention) preferred</li>
<li>Ability to influence cross-functional stakeholders and communicate clearly at all levels</li></ul><br>
<p></p>
<p>
</p><p><b>CAREER DEVELOPMENT / EQUAL EMPLOYMENT OPPORTUNITY</b></p>
<p>
In order to provide equal employment and advancement opportunities to all individuals, CD Baby does not discriminate in employment opportunities or practices on the basis of sex, age, race, color, national origin, sexual orientation, religion, marital status, genetic information, veteran status or disability.</p>
<p><b>
COMMITMENT TO DIVERSITY</b></p>
<p>
CD Baby is committed to creating and maintaining a workplace in which all employees have an opportunity to participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives. This commitment is embodied in company policy and the way we do business and is an important principle of sound business management.</p>
<p><b>
ADA POLICY</b></p>
<p>
It is Company policy not to discriminate against qualified individuals with disabilities in regard to application procedures, hiring, advancement, discharge, compensation, training, or other terms, conditions and privileges of employment.</p>
<p>
Any individual who can be reasonably accommodated for a job, without undue hardship, will be given the same consideration for that position as any other applicant. The People Team is responsible for implementing this policy, including resolution of reasonable accommodation, safety and undue hardship issues.</p>
<p><b>
Final Notes</b></p>
<ul>
<li>If you are a recruiter, please do not contact us with candidates for this position unless we have engaged with you to do so.</li>
</ul>
<p>CD Baby provides base salary ranges for all positions located in the United States at the time of posting. The hiring range for this position is $150,000 - $165,000 annually. As a candidate for this position, your salary and related elements of compensation will be contingent upon various factors including, but not limited to, work experience, geographic location and relevant skills. CD Bay is committed to providing a comprehensive market-competitive total rewards program for its employees which includes medical, dental, and vision, life insurance, 401(k) match and generous paid time off. This range does not include any other variable compensation components.</p></div>

Paradigm Corp

Paradigm is an accountable specialty care management organization focused on improving the lives of people with complex injuries and diagnoses. The company has been a pioneer in value-based care since 1991 and has an exceptional track record of generating the very best outcomes for patients, payers, and providers. Deep clinical expertise is the foundation for every part of Paradigm’s business: risk-based clinical solutions, case management, specialty networks, home health, shared decision support, and payment integrity programs.
<br><br>
We’re proud to be recognized—again! For the fourth year in a row, we’ve been certified by Great Place to Work®, and for the third consecutive year, we’ve earned a spot on Fortune's Best Workplaces in Health Care™ list. These honors reflect our unwavering commitment to fostering a positive, inclusive, and employee-centric culture where people thrive.
<br><br>
Watch this short video for a brief introduction to Paradigm.
<br><br>
We are seeking a full-time, remote Senior Director Data and Analytics. The Senior Director Data and Analytics oversees the development and ongoing maturation of Paradigm’s enterprise business intelligence and analytics infrastructure and assets. The ideal candidate has significant experience in leveraging (1) the Microsoft BI stack of ETL, data warehousing, OLAP, and visualization technologies, (2) CI/CD and project management methodologies, and (3) inter-departmental collaboration to deliver business value at scale. Experience with healthcare business concepts is a plus.
<br><br>
<b>RESPONSIBILITIES:</b><br>
<ul>
<li>Set and execute the BI strategy and roadmap, ensuring alignment with enterprise goals, healthcare regulatory requirements, and evolving business needs across clinical, financial, and operational domains.</li>
<li>Oversee the end to end lifecycle of BI assets (ETL pipelines, data warehouses, semantic models, Power BI reports/dashboards), emphasizing data quality, scalability, performance, and reliability.</li>
<li>Own and mature the CI/CD framework for BI and analytics using Azure DevOps and Git, establishing standards for version control, automated testing, deployment pipelines, rollback procedures, and environment management.</li>
<li>Partner closely with IT, DBAs, and data architecture teams to plan and prioritize ETL development, data modeling, performance tuning, security, and platform enhancements within SQL Server, Azure, and related technologies.</li>
<li>Serve as the primary senior BI liaison to business stakeholders, translating healthcare business requirements into analytics solutions, managing demand intake and prioritization, and ensuring delivered insights drive measurable value.</li>
<li>Lead, mentor, and develop a team of BI developers and analytics professionals, setting technical standards, encouraging best practices, and building career paths to sustain a high performing, engaged team.</li>
<li>Establish data governance, security, and compliance standards for reporting and analytics assets, ensuring adherence to HIPAA, PHI handling, role based access control, and audit requirements.</li>
<li>Define and track success metrics for BI adoption and impact, including data quality KPIs, report usage, performance SLAs, and business outcomes, continuously improving the BI ecosystem.</li>
<li>Evaluate and introduce new BI and analytics capabilities (e.g., Fabric features, Power BI enhancements, self service governance patterns) while balancing innovation with platform stability and supportability.</li>
<li>Responsible for complying with Paradigm Information Security requirements and policies, for safeguarding Paradigm or Paradigm related passwords, and for notifying Paradigm of any Information Security incidents per policy SEC 10-12 Information Security Incident Management.</li>
</ul>
<b>SUPERVISORY RESPONSIBILITIES:</b><br>
<ul>
<li>Mentor, train, and supervise team members directly and indirectly, review their work and provide effective constructive feedback to achieve their best performance and goal attainment</li>
<li>Set the tone for a strong Enterprise culture and high employee engagement.</li>
<li>Ensure all team members understand, are trained in, and comply with Paradigm’s security requirements and policies.</li>
<li>Ensure all team members have the minimum level of IT system access required to effectively complete their Paradigm responsibilities.</li>
</ul>
<b>QUALIFICATIONS:</b><br>
<ul>
<li>Education</li>
<li>Bachelor’s or Master’s degree in Computer Science, Management Information Systems, Statistics, Mathematics, Data Science, or a related field required</li>
<li>Experience – 10+ years of technical experience with:</li>
<li>Microsoft SQL Server and ETL technologies</li>
<li>SQL dimensional modeling and OLAP cubes (preferably SSAS or Power BI semantic models)</li>
<li>Database development software such as Visual Studio SQL Server Data Tools</li>
<li>BI/Analytics/Visualization tools such as Tableau, Power BI, or Qlik</li>
<li>CI/CD tools such as Azure DevOps and Git</li>
<li>Microsoft applications: Excel, Visio, Word</li>
<li>Analytical programming languages such as R, Python or SAS is a plus</li>
<li>Experience – 10+ years of non-technical experience with:</li>
<li>Foundational business analysis, project management, and software development concepts</li>
<li>Managing a team of BI developers</li>
<li>Collaborating with business, IT, and analytics stakeholders to deliver BI solutions</li>
<li>Navigating complex operational and technical environments</li>
<li>Experience with healthcare clinical and business concepts such as claim reimbursement and care management is a plus</li>
</ul>
<b>Paradigm Benefits:</b><br>
<ul>
<li>Health and wellness– We want our people to be and stay healthy, so we offer PPO, HDHP, and HMO health insurance options with Cigna and Kaiser (CA employees only).</li>
<li>Financial incentives – Paradigm’s financial benefits help prepare you for the future: competitive salaries, 401(k) matching contributions, employer-paid life and disability insurance, flexible spending and commuter accounts, and employer-matched HSA contributions.</li>
<li>Vacation - We believe strongly that work-life balance is good for you and for our company. Our paid time off and personal holiday programs give you the flexibility you need to live your life to the fullest.</li>
<li>Volunteer time– We want our employees to engage with and give back to their communities in meaningful ways. Full and part-time employees receive one paid day per calendar year.</li>
<li>Learning and development: One of Paradigm’s core values is expertise, so we encourage our employees to continually learn and grow. We support this in a variety of ways, including our new Learning Excellence at Paradigm (LEAP) program.</li>
</ul>
Paradigm believes that fostering a diverse and inclusive workplace is central to our mission of helping more people and transforming lives. We’re striving to build a culture that better reflects the society we live in and empowers our team to deliver the highest levels of compassion and care to those we serve. For us, achieving this goal requires a workforce that respectfully embraces differences and commits to positive change, creating an environment where everyone is able to bring their whole self to work.
<br><br>
Paradigm complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Leave Management at leave.management@paradigmcorp.com.
<br><br>
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
<br><br>
As a contractor with the State of Wisconsin, Paradigm complies with Wisconsin Contract Compliance Law (§16.765). Poster link: Contract Compliance Law Poster
<br><br>
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Senior Director Data and Analytics - Remote

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Senior Director Data and Analytics - Remote