data center operations manager

<div>ECS is seeking an Operations Manager to work in our Washington, DC - Hybrid office. Please Note: This position is contingent upon contract award.

ECS is seeking an Operations Manager to lead and modernize the operational backbone of the SEC's IT environment &mdash; encompassing Data Center operations, the Network Operations Center (NOC), and Disaster Recovery (DR) capabilities. This is a critical leadership role: you will be responsible for the 24/7 reliability of the systems that the SEC depends on to fulfill its regulatory mission, while simultaneously driving these operations toward greater automation, intelligence, and resilience.

The SEC is not looking for someone who will simply manage shifts and keep the status quo running. The agency is investing in AI-driven operations (AIOps), automated incident response, predictive monitoring, and infrastructure automation &mdash; and your operations teams need to be at the center of this transformation. You will be expected to reduce manual operational toil, implement automated runbooks, introduce AI-powered event correlation and root cause analysis, and build a culture where your operators are engineers who build automation, not just watchers who respond to alerts.

You will manage and develop a multi-team operations staff, establish and enforce operational standards, and serve as the primary escalation point for critical infrastructure events. You will work closely with the System Architects, Network Architects, and Cloud Engineers to ensure that the operational model evolves in lockstep with the infrastructure modernization. Your success will be measured not just by uptime and SLA achievement, but by how much manual work you eliminate, how much faster your team resolves incidents, and how effectively you leverage AI and automation to improve the SEC's operational posture.

General Description of Benefits
Requirements:
<ul><li>10+ years of experience managing IT operations teams, including at least 5 years managing data center operations, NOC, or enterprise operations center teams</li>
<li>Demonstrated track record of transforming operations through automation &mdash; reducing manual toil, implementing automated runbooks, or introducing AIOps capabilities</li>
<li>Experience managing 24/7 multi-shift operations with direct responsibility for uptime SLAs and incident response in mission-critical environments</li>
<li>Strong technical foundation across data center infrastructure (servers, storage, networking, virtualization) and monitoring/observability platforms</li>
<li>Experience implementing or managing enterprise monitoring and event management platforms (ServiceNOW ITOM, Splunk ITSI, Dynatrace, SolarWinds, or equivalent)</li>
<li>Proven ability to measurably improve operational metrics &mdash; MTTR reduction, incident volume reduction, SLA improvement, or automation rate increase</li>
<li>Experience managing Disaster Recovery programs including DR testing, runbook maintenance, and failover coordination</li>
<li>Strong ITIL knowledge with practical experience in event, incident, problem, and change management processes</li>
<li>Experience managing and developing teams of 20+ operations personnel across multiple shifts</li>
<li>Active Secret clearance or ability to obtain; U.S. citizenship required</li>
<li>
Bachelor's degree in Information Technology, Computer Science, or related field. Equivalent combination of education and 12+ years of progressive IT operations management experience accepted.</li> 
</ul>
 
Req Benefits:
<div>https://ecstech.com/careers/benefits/&quot;&gt;https://ecstech.com/careers/benefits/</div></div>

Operations Manager

CBRE

Responsible for the operational management of staff, and the operation, maintenance, and technical services within the data center, including but not limited to:
 
Critical Power Infrastructure (UPS, generators, switchgear, PDUs)
 
HVAC and Cooling Systems (CRAC/CRAH units, chillers
 
Fire Suppression Systemsl
 
Physical Security Systems (access control, CCTV)
 
Network Cabling Infrastructure
 
Environmental Monitoring
 
Hardware deployment, installation, decommissioning, and asset management
 
Capacity planning and management for power, cooling, and space
 
Preventative maintenance and repair services for critical infrastructure
 
Lead, develop, manage, and motivate a high-performing operational team to ensure all data center services are delivered to the highest standards
 
Support the Contract Manager to ensure services provided by CBRE and client supply chain are delivered to the highest levels and managed against Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)
 
Maintain a close relationship with client representatives, ensuring partnership and that expectations are met and exceeded.
 
Provide weekly/monthly reports for all data center activities completed onsite, including but not limited to people updates, infrastructure performance, incident reports, innovation and best practice, projects, and capacity utilization.
 
Ensure that all matters impacting the smooth running of the data center are immediately reported and collaborate with relevant stakeholders to ensure timely resolution of tickets and jobs.
 
Ensure a 5-star customer focus within all areas of operational activities, and that effective relationships are maintained with all stakeholders.
 
Manage internal and external guides and ensure they are updated in line with agreed frequencies and/or changes.
 
Review Standard Operating Procedures (SOPs) and workflows to ensure continuous best practice, quality improvement, and efficiencies are implemented within data center operations
 
Manage project documents that promote issue-based problem-solving and business impact to demonstrate clear value and purpose for change.
 
Issue all staff communication to data center user groups in a timely manner and ensure updates on all workplace-related activities are being met.
 
Work with the internal Talent Resource Team on the recruitment and selection of new hires, ensuring top talent is attracted and a strong onboarding and training experience is delivered
 
Work closely with subject matter experts to engage and drive innovation, sustainability, and best practice across all services delivered on site, particularly focusing on energy efficiency
 
Act as a Fire Warden and provide support should an emergency situation arise.
 
Ensure the provision of healthy and safe working conditions which comply with both client and CBRE’s H&S policy, including physical security and cybersecurity protocols
 
Embrace CBRE and client values and ways of working by providing an example for all team members.
 
Must be operationally hands-on to assist the wider team during peak periods and work flexible hours from time to time.
 
Perform other duties as assigned.
 
Delivery of services shall be in line with the strategy set by the client and the Data Center Management Main Contact.
 
Manage accident reports related to data center operations.
 
Comply with local laws and regulations governing data center operations
 
Establish standard procedures for potential scenarios or problems, including incident response and disaster recovery plans
 
Communication Skills: 
Ability to comprehend and interpret instructions, technical documentation, and memos, and ask clarifying questions to ensure understanding.
 
Ability to respond to common inquiries or complaints in a prompt, customer-focused manner.
 
Ability to effectively present technical information to internal departments and/or large groups of employees and stakeholders.
 
Person Specification: 
Ability to work in a fast-paced, critical environment
 
Ability to achieve business goals, with a concern for working well, surpassing standards of excellence, and passion for challenges.
 
Ability to work under pressure and draw on time management skills
 
Customer service-focused.
 
Strong problem-solving and analytical skills
 
Comfortable with and embracing of new technologies and digital tools, including Data Center Infrastructure Management (DCIM) tools
 
Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint).
 
Well organized and able to keep detailed records and documentation.
 
Ability to embrace and implement technology for automation and efficiency
 
Passionate about safety and ability to implement safe working measures and protocols.
 
Engineer degree is required (e.g., Electrical, Mechanical, Computer Science, IT, or related field)l
 
Proven experience in data center management at least 10 years experience and operations, with a strong understanding of data center infrastructure and network technologies
 
Familiarity with industry standards and best practices for data center design, maintenance, and security
 
Certifications such as Certified Data Center Professional (CDCP), Data Center Certified Associate (DCCA), or other relevant industry certifications are highly desirable
 
Written and fluent spoken English skills are required.
 
In addition to all above, other duties may be assigned by the line manager.
 
What You’ll Need: 
Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. C.P.M., C.P.S.M. or N.A.C.M. certifications or eligibility preferred.
 Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
 Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
 Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
 In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
 Extensive organizational skills with a strong inquisitive mindset.
 Advanced math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial-related calculations.
 CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the QA/QC Specialist position is $70,000 per year and the maximum salary for the QA/QC Specialist position is $85,000 per year. The compensation offered to a successful candidate will depend on their skills, qualifications, and experience. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.

Data Center Manager

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
Join our dynamic Data Center Engineering Operations Team and become a critical architect of the infrastructure that powers global cloud computing. You'll play a pivotal role in maintaining the heartbeat of Amazon Web Services' physical infrastructure, ensuring seamless operations that support millions of customers worldwide.
 
 
The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. The CE serves as an expert technical resource interacting with onsite Engineering Operations Technicians (EOT) and any third-party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support AWS.
 
 
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we&rsquo;re the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain &mdash; and we&rsquo;re looking for talented people who want to help.
 
 
You&rsquo;ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You&rsquo;ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you&rsquo;ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
 
 
NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.
 
 
NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. 
 
 
 
Key job responsibilities 
Key job responsibilities: 
 
<ul><li>Act as the primary escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
</li></ul> 
<ul><li>Perform root cause analysis of equipment failures and troubleshooting of facility within internal Service Level Agreements (SLA).
</li></ul> 
<ul><li>Provide training and guidance to Engineering Operations Technicians and are responsible for working with Facility Manager (FM) to set team culture.
</li></ul> 
<ul><li>Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams
</li></ul> 
<ul><li>May assist in the building out of new facilities and assist in projects to increase current facility efficiency
</li></ul> 
<ul><li>Working outside of normal business hours for routine maintenance as required, including responding to out-of-hours emergency calls.
</li></ul> 
<ul><li>Communicate complex technical information to a non-technical audience.
</li></ul> 
<ul><li>Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency
</li></ul> 
<ul><li>Ensure all safety procedures are adhered to by vendor and Amazon staff
</li></ul> 
<ul><li>Establish building performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility of operations and maintenance.
</li></ul> 
<ul><li>Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day-to-day tasks
</li></ul> 
Physical Requirements:
 
 
<ul><li>Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodation:
</li></ul> 
<ul><li>Regularly lift and/or move up to 39 pounds independently
</li></ul> 
<ul><li>Participate in group lifts for 40+ pounds
</li></ul> 
<ul><li>Maintain balance and perform construction tasks while on a ladder
</li></ul> 
<ul><li>Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position
</li></ul> 
<ul><li>Work in an environment requiring provided ear protection
</li></ul> 
Essential Requirements:
 
 
<ul><li>Ability to travel to or commute between data center locations as needed
</li></ul> 
<ul><li>Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
</li></ul> 
<ul><li>Travel frequency will vary based on business needs and operational status of assigned facility
</li></ul> 
<ul><li>Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.
</li></ul> 
About the team</div><h2 class="jobSectionHeader"> 
BASIC QUALIFICATIONS</h2><ul><li>3+ years of Microsoft Office products and applications experience</li><li>3+ years of mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience including industrial electrical and mechanical systems</li><li>Experience with reading and writing procedures, technical documents, and engineering drawings</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Experience in data center engineering or operations</li><li>Experience in construction or project management</li><li>Experience leading technical teams through daily operations and maintenance evolutions</li><li>Must be able to work in an environment that involves walking, stooping, bending, and climbing to access equipment.</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. 
USA, VA, Ashburn - 96,000.00 - 166,300.00 USD annually</div>

Data Center Chief Engineer

<div><h2 class="jobSectionHeader">DESCRIPTION</h2>
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we&rsquo;re the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain &mdash; and we&rsquo;re
 
looking for talented people who want to help.
 
 
You&rsquo;ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You&rsquo;ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our
 
customers. And you&rsquo;ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
 
 
We&rsquo;re seeking an experienced Technical Infrastructure Program Manager to support AWS Global Infrastructure Operations (Infra-Ops) organization. This organization operates rapidly, building and scaling high availability data centers supporting government customers. They execute server and network equipment installations, IT hardware repairs, data center mechanical and electrical system operations and maintenance, physical security operations and logistics operations for data center build projects.
 
 
The Technical Infrastructure Program Manager will lead cross-functional and technical teams from conceptual design feasibility through requirements, budget, completed design, implementation, testing, and deployment. Along the way, you will use your judgment, negotiation skills, ability to influence without authority, analytical talent, technical aptitude, and leadership to collaborate with a diverse set of stakeholders across multiple time zones, manage capital budgets, eliminate non-value-add activity, design solutions, remove blockers, and find creative ways to accelerate project delivery. 
 
 
 
Key job responsibilities 
The successful candidate will be a strong communicator (both written and verbal), not be hindered by ambiguity or competing priorities, and be capable of understanding mechanical/electrical engineering concepts. They will bring infrastructure and network project management, data center operations, process creation and improvement, critical thinking and risk management skills to this position. They will be able to apply a variety of project management tools, methodologies and techniques for all phases of the project lifecycle and exhibit demonstrated experience in core project management disciplines including scope, schedule, budget, resources, quality and risk management, reporting and metric development/tracking.
 
 
Candidate must be comfortable managing remote project delivery teams, and possess the ability to facilitate technical whiteboard sessions to troubleshoot project implementation issues, and remove barriers to project success. The Technical Infrastructure Program Manager will be fully competent in project management and design tools and techniques for all phases of the project life cycle. Other requirements include experience with MS Office, Asana/MS Project, CAD, and architectural design software (CAD or Visio or Bluebeam). Experience with Playbook, SQL and systems integration a plus. 
 
 
 
About the team 
Inclusive Team Culture
 
Here at AWS, it&rsquo;s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
 
 
Mentorship &amp; Career Growth
 
We&rsquo;re continuously raising our performance bar as we strive to become Earth&rsquo;s Best Employer. That&rsquo;s why you&rsquo;ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
 
 
Work/Life Balance
 
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there&rsquo;s nothing we can&rsquo;t achieve in the cloud.
 
 
About the team
 
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon onferences. Amazon&rsquo;s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.<h2 class="jobSectionHeader"> 
BASIC QUALIFICATIONS</h2><ul><li>3+ years of technical infrastructure management experience</li><li>Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)</li><li>Experience with varying scenarios of infrastructure builds</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Experience in supply chain</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. 
USA, TX, San Antonio - 127,100.00 - 171,900.00 USD annually 
USA, VA, Herndon - 127,100.00 - 171,900.00 USD annually</div>

Technical Infrastructure Program Mgr , Infra Operations Planning Team

SMS Data Products Group, Inc

<div>Overview:

SMS is seeking a Data Center SME to provide technical leadership and support in the areas of IT planning, solution specification/design, implementation and target architecture development for the AFNCR Consolidated Communication Center (CCC). This role will support the 744th Communications Squadron at Joint Base Andrews (JBA). This role includes supporting the Air Force District of Washington (AFDW) and Headquarters Air Force (HAF) customers on both NIPRNet and SIPRNet domains for the development of the CCC building.<div></div> 
The qualified candidate will have knowledge of information technology commercial solutions and experience designing and developing technical solutions in order to lead the design and development of cutting-edge, scalable, and energy-efficient data center infrastructure. This role will also rack and stack equipment, support upgrades and consolidations, ensure power is transferred if there is a power failure, and provide general data center operational support.
As a dynamic systems integrator, SMS offers proven solutions in engineering, operations, cybersecurity, and digital transformation. With expertise in modernizing and optimizing legacy infrastructure and systems, ensuring operational efficiency, and designing, implementing, and managing secure environments, SMS supports business and mission goals with proficiency, quality, and integrity. 
SMS has been serving the advanced information technology needs of the federal government since 1976, delivering talented teams and innovative, cost-effective solutions and services to support our customers&rsquo; missions for more than 45 years. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States. For additional information on SMS, visit www.sms.com.<div> 
Submit your resume today!</div>
Responsibilities:
<div>
PRIMARY RESPONSIBILITIES:</div><ul><li>
Lead and assist with strategic data center operation and migration planning</li><li>
Collaborate with stakeholders to define the processes and standards that govern data center activities</li><li>
Coordinate and control access and logistic support for the installation, troubleshooting, maintenance or decommissioning of date center equipment</li><li>
Be able to work with and employ rack level redundancy techniques, rack standards, properties and selection criteria, and power rail/strip options, cold aisle/hot aisle containment, and standards for fire suppression, security and safety.</li><li>
Provide follow-up reports (technical findings, feedback, resolution steps taken) for root cause analysis, engineering technical assessment and process improvement initiatives.</li><li>
Develop and implement standards, procedures, and processes</li><li>
Work within the DevSecOps methodology to plan and support implementation of new technologies.</li><li>
Assist Government in determining tactical and strategic direction of the organization as it relates to emerging operational support technologies.</li><li>
Research, analyze, and recommend new operational support technologies, tools, and techniques.</li><li>
Conduct system support design and performance evaluation reviews.</li><li>
Keep abreast of emerging operational support technologies and industry trends.</li><li>
Produce architectural artifacts to include system design diagrams, recommendation justifications, and technical specifications.</li><li>
Effectively communicate design standards to internal and external project partners</li><li>
Ensure compliance with data center security protocols</li></ul>
Qualifications:
<div>
EDUCATION AND/ OR EXPERIENCE</div><ul><li>
BS degree (or equivalent) in Cybersecurity, Information Security, IT, EE, Network Engineering, Computer Science, or related field and 10+ years of prior relevant experience</li><li>
Possess an active Secret security clearance</li><li>
Requires multiple years of prior data center operations experience.</li><li>
Experience with Data Center Strategy, Planning, and Roadmap maintenance</li><li>
Hands-on Experience in working with DoD networks, including NIPR, SIPR</li><li>
NGEN first generation experience managing a central delivery of IT services for including: NOC operations, SOC operations, Cyber operations, messaging, systems, transport, storage, backup and restore and incident management.</li><li>
Demonstrated experience running a DevOps organization</li><li>
Knowledge of power infrastructure layout from generation to rack level, redundancy levels and techniques, rack standards, properties and selection criteria, and power rail/strip options, cold aisle/hot aisle containment, and standards for fire suppression, security and safety</li><li>
Experience planning implementation of enhancements and upgrades to the very large enterprise service organizations.</li><li>
Experience in advising senior program leaders and stakeholders of hardware requirements, configurations and limitations.</li><li>
Ability to maintain technical expertise in all areas of network and computer hardware and software interconnection and interfacing.</li><li>
Expertise in developing and implementing new technologies to enhance capabilities of the enterprise.</li><li>
Experience with IT Service Management (ITSM) products such as ServiceNow or Remedy.</li><li>
Experience mentoring others.</li><li>
Excellent customer-facing skills.</li><li>
Excellent research, decision-making and organizational skills are required.</li><li>
Excellent written and verbal communication skills.</li><li>
Working knowledge of Microsoft Office Suite including Microsoft Visio or AutoCAD.</li><li>
Maintain confidentiality and adhere to data protection and other guidelines where appropriate.</li></ul><div>
Required Cert:</div><ul><li>
Active CompTia SEC+ CE Cert</li></ul><div></div><div> 
Desired Skills and Certs:</div><ul><li><div><ul><li>
ITIL Foundation 4 Cert a plus</li><li>
Data Center Management Certification a plus</li><li>
Experience or familiarity with DCIM management software such as NLYTE</li></ul></div></li></ul><div></div><div> 
SMS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</div></div>

Data Center Engineer/Architect

Microsoft

<div>Overview 
Business Function Overview:
Microsoft&rsquo;s Cloud Operations &amp; Innovation (CO+I) is the engine that powers our cloud services. As a CO+I CEPM, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity &amp; Inclusion trainings and events, and professional certifications.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a CO+I Critical Environment Program Manager.
Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Do you want to empower billions across the world? Come and join us in CO+I and be at the forefront of the action! 
Responsibilities 
As a successful CO+I Critical Environment Program Manager, your success will be measured by:
Data Center Operations<ul><li>
Ensures compliance with data center business units and service-level policies.</li><li>
Engages with appropriate teams and resources to execute tasks or projects.</li><li>
Manages programs associated with area of responsibility.</li><li>
Demonstrates conscientiousness on cost adheres to budget requirements; keeps costs reasonable and contributes to staying within budget.</li><li>
Follows and adheres to safety and security policies and procedures. Reports immediately any safety or security issues or concerns.</li><li>
Participates in Root Cause Analysis (RCA) process as appropriate.</li></ul>
Service Delivery<ul><li>
Maximize Critical Environment (CE) availability in conjunction with our landlord partners at our leased Datacenters and to ensure optimal operational efficiency</li><li>
Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in our leased Datacenters (MOP/SOP/EOP review, RCAs, FMEAs, change governance, and risk mitigation)</li><li>
Reduce high-impact and human-error Critical Environment (CE) incidents year over year</li><li>
Deliver on cost/energy efficiency initiatives</li><li>
Support delivery of the Datacenter&rsquo;s Emergency Preparedness and Response plans and act as an escalation point for all facilities-related issues within our leased datacenters</li><li>
Coordinate, plan, schedule, and supervise CE audits and compliance verification as needed</li><li>
Ensure routine reporting to effectively manage and analyze our Power/Temperature/Relative Humidity, and SLA monitoring</li><li>
Establish and enhance strong working relationships and engagement with our Engineering Groups (EGs), and Landlord partners (including contributing to MBRs, QBRs)</li><li>
Work with regional and global peers to share and build best practices across the entire datacenter portfolio</li></ul>
Data Center Work Environment<ul><li>
Shares best practices; assists others in learning role, process, procedures.</li><li>
Provides mentorship across data centers for specific expertise.</li><li>
Seeks training opportunities that meet the interest of the business as well as own career goals and objectives.</li><li>
Suggests ways for reducing risk of performing maintenance; works with others to accommodate scheduling needs.</li><li>
Suggests improvements in implementation based on depth of understanding.</li><li>
Contributes to a positive team environment by learning and adopting best practices.</li><li>
Contributes constructively during team meetings and in cross-disciplinary collaborations within the service team.</li></ul>
Ownership<ul><li>
In alignment with management priorities, holds self-accountable for the end-to-end service quality, completeness, and resulting customer experience (including but not limited to availability, safety, security, customer service).</li><li>
Supports escalation of issues to appropriate owner.</li></ul> 

Qualifications 
Qualifications
Required Qualifications:<ul><li>
High School Diploma or equivalent AND 2+ year(s) industry experience in a datacenter or other critical environment facility,<ul><li>
OR 3+ years industry experience and college course work.</li></ul></li></ul>
Background Check Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:<ul><li>
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.</li></ul>
While not required, we also look for the following Preferred Qualifications:<ul><li>
3+ years&rsquo; experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU)</li><li>
Bachelor&rsquo;s Degree or Technical College certification in mechanical or electrical engineering and/or services</li><li>
Experience working on large scale CE projects
</li><li>Experience with the operation of IT infrastructure (Servers, SANs, Networking, etc.)</li></ul>
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form. 
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. 
 
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. 
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process.</div>

Critical Environment Program Manager

AD Ports Group

<div>
 
 Job Description
 
 
 
 Manage the strategic planning and implementation of physical security systems (such as CCTV, ACS, PAVA, FAS, RIDS, FIDS, etc.) along with data centers to ensure the safety and integrity of facilities and the reliability of IT infrastructure.
 
 
 
 Responsibilities
 
 
 
 
 Core Responsibilities:
 
 
 
 <ul>
 <li>
 Manage the day-to-day operation and maintenance of data centres and physical security systems.
 </li>
 <li>
 Lead risk assessments and design security measures to protect the company's data and infrastructure.
 </li>
 <li>
 Manage issues and provide advise to troubleshoot and resolve technical issues with hardware, software, and network systems within the data centre.
 </li>
 <li>
 Participate in disaster recovery, business continuity planning and testing to ensure the availability and reliability of the data centre.
 </li>
 <li>
 Collaborate with cross-functional teams to integrate emerging technologies.
 </li>
 <li>
 Provide leadership guidance in crisis situations related to security and data centre operations.
 </li>
 <li>
 Ensure the security and integrity of the data center and its systems and data, including implementing security measures such as firewalls, intrusion detection systems, and backup procedures.
 </li>
 <li>
 Develop, update and monitor documentation for all data center systems and processes, including diagrams, configurations, and procedures.
 </li>
 <li>
 Manage vendor relationships and lead contract negotiation for hardware, software, and services.
 </li>
 <li>
 Stay current with industry developments and new technologies and make recommendations for upgrades and improvements to the data canter as needed.
 
 
 </li>
 </ul>
 
 People Management Responsibilities:
 
 
 
 <ul>
 <li>
 Provide technical guidance and support to other members of the IT and security teams and work with other departments to ensure that the data canter is meeting their needs.
 </li>
 <li>
 Lead and manage a team of data canter engineers, providing guidance, mentorship, and coaching to ensure that the team has the necessary skills and knowledge to support the data canter infrastructure.
 </li>
 <li>
 Lead a team responsible for the continuous improvement of various systems.
 
 
 </li>
 </ul>
 
 Strategic Responsibilities:
 
 
 
 <ul>
 <li>
 Develop and execute strategic plans for technology upgrades and integration projects.
 </li>
 <li>
 Define the strategy and vision for the data center.
 </li>
 <li>
 Enforce compliance with the company's overall goals and objectives, security standards and protocols, and regulations, such as HIPAA, PCI-DSS, and SOC.
 </li>
 <li>
 Deliver regular reporting and updates on the status and performance of the data canter to senior management and stakeholders.
 </li>
 <li>
 Implement innovative technologies for both operations and projects aligning with organizational goals.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Information Systems, IT Engineering or a related field.
 </li>
 <li>
 Certification in security systems or data centre management will be a plus
 </li>
 <li>
 Excellent English. Arabic is an added advantage
 </li>
 <li>
 A minimum of 8-10 years of experience in a similar role
 </li>
 <li>
 General knowledge of current and emerging technologies in Network, Public Cloud, Security systems and IT hardware.
 </li>
 <li>
 Proven experience in IT infrastructure planning and development.
 </li>
 <li>
 Excellent understanding of the organization&rsquo;s goals and objectives.
 </li>
 <li>
 In-depth knowledge of applicable data privacy practices and laws.
 </li>
 <li>
 Strong leadership skills.
 </li>
 <li>
 Ability to conduct and direct research into IT issues and products as required.
 </li>
 <li>
 Ability to present ideas in business-friendly and user-friendly language.
 </li>
 <li>
 Keep attention to detail.
 </li>
 <li>
 Proven analytical, evaluative, and problem-solving abilities.
 </li>
 <li>
 Ability to effectively prioritize and execute tasks in a high-pressure environment.
 </li>
 </ul>
</div>

Manager - Security Systems & Data Center

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