data center operations technician

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2>
Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide.
 
Data Center Technician position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation.
 
 
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we&rsquo;re the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain &mdash; and we&rsquo;re looking for talented people who want to help.
 
 
You&rsquo;ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You&rsquo;ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you&rsquo;ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
 
 
NOTE: PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States).
 
 
NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position.
 
 
Key job responsibilities 
Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services
 
 
Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
 
 
Performing on-call duties and participating in scheduled maintenance and change management activities
 
 
Contributing to documentation and process improvement initiatives based on your analysis of operational issues
 
 
Helping to interview, train and onboard new team members
 
 
Physical Requirements:
 
 
Lifting and moving material up to 40 pounds each
 
 
Working in cramped and/or elevated locations
 
 
Bending, lifting, stretching, and reaching
 
 
Standing and walking for up to 8+ hours a day
 
 
Ascending and descending ladders, stairs, and gangways safely and without limitation
 
 
Work in an industrial environment
 
 
Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts).
 
 
This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational.
 
 
Essential Requirements:
 
 
Ability to travel to or commute between data center locations as needed
 
 
Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
 
 
Travel frequency will vary based on business needs and operational status of assigned facility
 
 
Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.
 
 
A day in the life 
Our Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge while they:
 
 
Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution
 
 
Show a strong aptitude for troubleshooting and problem solving
 
 
Solve problems at their root and step back to understand the broader context
 
 
Maintain service level agreements through the implementation of proactive issue detection and reporting
 
 
Are biased to act in the absence of direction or support
 
 
Improve effectiveness through process innovation
 
 
You will be required to work shift work that will include days/nights/weekends/holidays.
 
 
About the team 
Why AWS 
Amazon Web Services (AWS) is the world&rsquo;s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating &mdash; that&rsquo;s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. 
 
Diverse Experiences 
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn&rsquo;t followed a traditional path, or includes alternative experiences, don&rsquo;t let it stop you from applying. 
 
 
Inclusive Team Culture 
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. 
 
Mentorship and Career Growth 
We&rsquo;re continuously raising our performance bar as we strive to become Earth&rsquo;s Best Employer. That&rsquo;s why you&rsquo;ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.<h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>1+ years of computer networking experience</li><li>1+ years of Linux operating systems experience</li><li>Bachelor's degree in Information Technology, Computer Science, or a related field</li><li>Experience in computer networking</li><li>Experience working with Linux operating systems</li><li>Can lift and rack equipment up to 40 pounds</li><li>Experience with computer hardware troubleshooting and repair</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Can work in cramped spaces or in elevated locations while adhering to health &amp; safety guidelines</li><li>Experience dealing effectively with customers during problem resolution and operating efficiently under pressure</li><li>Experience managing work and priorities through a ticketing system</li><li>Experience with cabling infrastructure best practices and methodologies</li><li>Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. 
USA, OR, Boardman - 30.00 - 54.00 USD hourly 
USA, OR, Umatilla - 30.00 - 54.00 USD hourly</div>

Data Center Operations Technician

ByteBridge

<div>
 
 Location: Kingdom of Saudi Arabia, Riyadh
 
 
 
 
 
 
 Role Summary
 
 
 
 
 
 
 Responsible for day-to-day data center operations to ensure continuous availability of servers, networking, and storage infrastructure in a mission-critical environment.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Perform break-fix maintenance on servers, storage, and network equipment.
 </li>
 <li>
 Install, rack, stack, cable, label, and decommission hardware.
 </li>
 <li>
 Troubleshoot hardware and connectivity issues within SLA.
 </li>
 <li>
 Monitor systems and respond to alerts, incidents, and escalations.
 </li>
 <li>
 Execute SOPs, MOPs, and change procedures accurately.
 </li>
 <li>
 Conduct preventive maintenance and routine inspections.
 </li>
 <li>
 Maintain accurate asset, inventory, and documentation records.
 </li>
 <li>
 Support migrations, expansions, and deployment activities.
 </li>
 <li>
 Escort vendors and coordinate onsite activities when required.
 </li>
 <li>
 Ensure compliance with EHS and site safety standards.
 </li>
 </ul>
 
 
 
 
 
 Technical Requirements
 
 
 
 
 
 <ul>
 <li>
 Strong knowledge of servers, storage, and basic networking concepts.
 </li>
 <li>
 Experience with hardware replacement (CPU, RAM, disks, NICs, PSUs).
 </li>
 <li>
 Familiar with structured cabling and labeling standards.
 </li>
 <li>
 Experience using ticketing / ITSM systems.
 </li>
 <li>
 Understanding of data center operational processes.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Diploma or Degree in IT, Engineering, or related field.
 </li>
 <li>
 2&ndash;5 years of data center or critical infrastructure experience.
 </li>
 <li>
 Able to work in a 24&times;7 shift environment.
 </li>
 <li>
 Physically able to handle equipment (up to 23 kg / 50 lbs).
 </li>
 <li>
 Basic English communication required.
 </li>
 </ul>
</div>

Data Center Operations Technician (DCT)

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
How would you like to be a part of Earth&rsquo;s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world&rsquo;s most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation. 
 
AWS has the world&rsquo;s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Engineering Operations Technicians (EOT&rsquo;s) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market. 
 
We have a passion for learning and evolving, it&rsquo;s how we have helped define ourselves as leaders in the industry. Let&rsquo;s work hard, have fun, and make history! 
 
Key job responsibilities 
<ul><li>Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability</li><li>Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)</li><li>Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)</li><li>Perform rack installs and rack decommissioning within internal SLA</li><li>Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment</li><li>Technical writing to support change management program</li><li>Monitor daily work requests and manage to resolution, and execute projects from conception to completion</li><li>On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures &amp; local legislation</li><li>Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.</li><li>Role may support more than one location/site.</li></ul> 
Work Schedule: 
Our Data Centers operate 24/7 and require on-site presence. This position offers two shift schedule options: 
 
Option 1: Weekend Rotation 
- Days Worked: Sunday - Tuesday, plus every other Saturday 
<ul><li>Weekly Pattern: Alternates between 3-day and 4-day work weeks</li></ul>
- Shift Hours: 5:30am - 6:00pm (day shift) OR 5:30pm - 6:00am (night shift) 
 
Option 2: Weekday Rotation 
- Days Worked: Wednesday - Friday, plus every other Saturday 
<ul><li>Weekly Pattern: Alternates between 3-day and 4-day work weeks</li></ul>
- Shift Hours: 5:30am - 6:00pm (day shift) OR 5:30pm - 6:00am (night shift) 
 
Both schedules follow a rotating pattern where you'll work 3 days one week and 4 days the following week. 
 
Overtime &amp; Pay 
<ul><li>Overtime: Time and a half after 40 hours per week</li></ul>
- Night Shift Differential: 13% additional pay (6:00pm - 6:00am shifts) 
<ul><li>Maximum Hours: 60 hours per week in total (up to 20 hours of overtime)</li></ul> 
Physical Requirements: 
<ul><li>Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:</li><li>Regularly lift and/or move up to 39 pounds independently</li><li>Participate in group lifts for 40+ pounds</li><li>Maintain balance and perform construction tasks while on a ladder</li><li>Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position</li><li>Work in an environment requiring provided ear protection</li></ul> 
A day in the life 
This role acts as Amazon&rsquo;s front line when it comes to hands-on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site&rsquo;s Data Center Facility Manager (FM). They will maintain, operate, and troubleshoot mission-critical data center facility equipment including stand-by diesel generators and related fuel systems, 3 phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment. 
 
About the team 
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we&rsquo;re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain &mdash; and we&rsquo;re looking for talented people who want to help. 
 
You&rsquo;ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You&rsquo;ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you&rsquo;ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. 
 
Why AWS? 
Amazon Web Services (AWS) is the world&rsquo;s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating &mdash; that&rsquo;s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. 
 
Diverse Experiences 
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn&rsquo;t followed a traditional path, or includes alternative experiences, don&rsquo;t let it stop you from applying. 
 
Inclusive Team Culture 
Here at AWS, it&rsquo;s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. 
 
Mentorship &amp; Career Growth 
We&rsquo;re continuously raising our performance bar as we strive to become Earth&rsquo;s Best Employer. That&rsquo;s why you&rsquo;ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. 
 
Work/Life Balance 
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there&rsquo;s nothing we can&rsquo;t achieve in the cloud.</div><h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>Work shifts longer than eight hours in duration</li><li>2+ years of practical experience in electrical systems, mechanical systems, HVAC, and/or fire suppression systems</li><li>Can bend or twist the body into unusual positions while working, use hands to manipulate small wires and objects, walk on job sites in uneven terrain, and work at heights and from ladders</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling</li><li>Experience in data center engineering</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. 
USA, OH, COLUMBUS - 37.00 - 65.00 USD hourly 
USA, OH, Columbus - 37.00 - 65.00 USD hourly 
USA, OR, PORTLAND - 37.00 - 65.00 USD hourly 
USA, OR, Portland - 37.00 - 65.00 USD hourly 
USA, PA, FAIRLESS HILLS - 37.00 - 65.00 USD hourly 
USA, PA, Fairless Hills - 37.00 - 65.00 USD hourly</div>

Data Center Engineering Operations Technician ,

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
How would you like to be a part of Earth&rsquo;s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world&rsquo;s most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation. 
 
AWS has the world&rsquo;s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Engineering Operations Technicians (EOT&rsquo;s) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market. 
 
We have a passion for learning and evolving, it&rsquo;s how we have helped define ourselves as leaders in the industry. Let&rsquo;s work hard, have fun, and make history! 
 
Key job responsibilities 
<ul><li>Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability</li><li>Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)</li><li>Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)</li><li>Perform rack installs and rack decommissioning within internal SLA</li><li>Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment</li><li>Technical writing to support change management program</li><li>Monitor daily work requests and manage to resolution, and execute projects from conception to completion</li><li>On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures &amp; local legislation</li><li>Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.</li><li>Role may support more than one location/site.</li></ul> 
Work Schedule: 
Our Data Centers operate 24/7 and require on-site presence. This position offers two shift schedule options: 
 
Option 1: Weekend Rotation 
- Days Worked: Sunday - Tuesday, plus every other Saturday 
<ul><li>Weekly Pattern: Alternates between 3-day and 4-day work weeks</li></ul>
- Shift Hours: 5:30am - 6:00pm (day shift) OR 5:30pm - 6:00am (night shift) 
 
Option 2: Weekday Rotation 
- Days Worked: Wednesday - Friday, plus every other Saturday 
<ul><li>Weekly Pattern: Alternates between 3-day and 4-day work weeks</li></ul>
- Shift Hours: 5:30am - 6:00pm (day shift) OR 5:30pm - 6:00am (night shift) 
 
Both schedules follow a rotating pattern where you'll work 3 days one week and 4 days the following week. 
 
Overtime &amp; Pay 
<ul><li>Overtime: Time and a half after 40 hours per week</li></ul>
- Night Shift Differential: 13% additional pay (6:00pm - 6:00am shifts) 
<ul><li>Maximum Hours: 60 hours per week in total (up to 20 hours of overtime)</li></ul> 
Physical Requirements: 
<ul><li>Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:</li><li>Regularly lift and/or move up to 39 pounds independently</li><li>Participate in group lifts for 40+ pounds</li><li>Maintain balance and perform construction tasks while on a ladder</li><li>Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position</li><li>Work in an environment requiring provided ear protection</li></ul> 
A day in the life 
This role acts as Amazon&rsquo;s front line when it comes to hands-on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site&rsquo;s Data Center Facility Manager (FM). They will maintain, operate, and troubleshoot mission-critical data center facility equipment including stand-by diesel generators and related fuel systems, 3 phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment. 
 
About the team 
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we&rsquo;re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain &mdash; and we&rsquo;re looking for talented people who want to help. 
 
You&rsquo;ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You&rsquo;ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you&rsquo;ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. 
 
Why AWS? 
Amazon Web Services (AWS) is the world&rsquo;s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating &mdash; that&rsquo;s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. 
 
Diverse Experiences 
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn&rsquo;t followed a traditional path, or includes alternative experiences, don&rsquo;t let it stop you from applying. 
 
Inclusive Team Culture 
Here at AWS, it&rsquo;s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. 
 
Mentorship &amp; Career Growth 
We&rsquo;re continuously raising our performance bar as we strive to become Earth&rsquo;s Best Employer. That&rsquo;s why you&rsquo;ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. 
 
Work/Life Balance 
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there&rsquo;s nothing we can&rsquo;t achieve in the cloud.</div><h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>Work shifts longer than eight hours in duration</li><li>2+ years of practical experience in electrical systems, mechanical systems, HVAC, and/or fire suppression systems</li><li>Can bend or twist the body into unusual positions while working, use hands to manipulate small wires and objects, walk on job sites in uneven terrain, and work at heights and from ladders</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling</li><li>Experience in data center engineering</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. 
USA, MS, Canton - 33.00 - 59.00 USD hourly 
USA, NV, SPARKS - 37.00 - 65.00 USD hourly 
USA, NV, Sparks - 37.00 - 65.00 USD hourly 
USA, OH, New Albany - 37.00 - 65.00 USD hourly 
USA, OH, Plain City - 37.00 - 65.00 USD hourly 
USA, OR, Boardman - 37.00 - 65.00 USD hourly 
USA, OR, HERMISTON - 37.00 - 65.00 USD hourly 
USA, OR, Hermiston - 37.00 - 65.00 USD hourly 
USA, PA, Berwick - 37.00 - 65.00 USD hourly 
USA, PA, FAIRLESS HILLS - 37.00 - 65.00 USD hourly 
USA, PA, Fairless Hills - 37.00 - 65.00 USD hourly 
USA, VA, CHANTILLY - 37.00 - 65.00 USD hourly 
USA, VA, Chantilly - 37.00 - 65.00 USD hourly 
USA, VA, Sterling - 37.00 - 65.00 USD hourly</div>

Data Center Engineering Operations Technician

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
How would you like to be a part of Earth&rsquo;s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world&rsquo;s most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation. 
 
AWS has the world&rsquo;s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Engineering Operations Technicians (EOT&rsquo;s) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market. 
 
We have a passion for learning and evolving, it&rsquo;s how we have helped define ourselves as leaders in the industry. Let&rsquo;s work hard, have fun, and make history! 
 
Key job responsibilities 
<ul><li>Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability</li><li>Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)</li><li>Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)</li><li>Perform rack installs and rack decommissioning within internal SLA</li><li>Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment</li><li>Technical writing to support change management program</li><li>Monitor daily work requests and manage to resolution, and execute projects from conception to completion</li><li>On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures &amp; local legislation</li><li>Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.</li><li>Role may support more than one location/site.</li></ul> 
Work Schedule: 
Our Data Centers operate 24/7 and require on-site presence. This position offers two shift schedule options: 
 
Option 1: Weekend Rotation 
- Days Worked: Sunday - Tuesday, plus every other Saturday 
<ul><li>Weekly Pattern: Alternates between 3-day and 4-day work weeks</li></ul>
- Shift Hours: 5:30am - 6:00pm (day shift) OR 5:30pm - 6:00am (night shift) 
 
Option 2: Weekday Rotation 
- Days Worked: Wednesday - Friday, plus every other Saturday 
<ul><li>Weekly Pattern: Alternates between 3-day and 4-day work weeks</li></ul>
- Shift Hours: 5:30am - 6:00pm (day shift) OR 5:30pm - 6:00am (night shift) 
 
Both schedules follow a rotating pattern where you'll work 3 days one week and 4 days the following week. 
 
Overtime &amp; Pay 
<ul><li>Overtime: Time and a half after 40 hours per week</li></ul>
- Night Shift Differential: 13% additional pay (6:00pm - 6:00am shifts) 
<ul><li>Maximum Hours: 60 hours per week in total (up to 20 hours of overtime)</li></ul> 
Physical Requirements: 
<ul><li>Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:</li><li>Regularly lift and/or move up to 39 pounds independently</li><li>Participate in group lifts for 40+ pounds</li><li>Maintain balance and perform construction tasks while on a ladder</li><li>Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position</li><li>Work in an environment requiring provided ear protection</li></ul> 
A day in the life 
This role acts as Amazon&rsquo;s front line when it comes to hands-on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site&rsquo;s Data Center Facility Manager (FM). They will maintain, operate, and troubleshoot mission-critical data center facility equipment including stand-by diesel generators and related fuel systems, 3 phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment. 
 
About the team 
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we&rsquo;re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain &mdash; and we&rsquo;re looking for talented people who want to help. 
 
You&rsquo;ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You&rsquo;ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you&rsquo;ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. 
 
Why AWS? 
Amazon Web Services (AWS) is the world&rsquo;s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating &mdash; that&rsquo;s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. 
 
Diverse Experiences 
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn&rsquo;t followed a traditional path, or includes alternative experiences, don&rsquo;t let it stop you from applying. 
 
Inclusive Team Culture 
Here at AWS, it&rsquo;s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. 
 
Mentorship &amp; Career Growth 
We&rsquo;re continuously raising our performance bar as we strive to become Earth&rsquo;s Best Employer. That&rsquo;s why you&rsquo;ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. 
 
Work/Life Balance 
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there&rsquo;s nothing we can&rsquo;t achieve in the cloud.</div><h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>Work shifts longer than eight hours in duration</li><li>2+ years of practical experience in electrical systems, mechanical systems, HVAC, and/or fire suppression systems</li><li>Can bend or twist the body into unusual positions while working, use hands to manipulate small wires and objects, walk on job sites in uneven terrain, and work at heights and from ladders</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling</li><li>Experience in data center engineering</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. 
USA, OH, COLUMBUS - 37.00 - 65.00 USD hourly 
USA, OH, Columbus - 37.00 - 65.00 USD hourly 
USA, OR, PORTLAND - 37.00 - 65.00 USD hourly 
USA, OR, Portland - 37.00 - 65.00 USD hourly 
USA, PA, PHILADELPHIA - 37.00 - 65.00 USD hourly 
USA, PA, Philadelphia - 33.00 - 59.00 USD hourly 
USA, PA, Philadelphia - 37.00 - 65.00 USD hourly</div>

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