data center operator

RWJBarnabas Health

<div>Req #: 0000242251
 
Category: Information Technology and Systems / Clinical Informatics
 
Status: Full-Time
 
Shift: Night
 
Facility: RWJBarnabas Health Corporate Services
 
Department: IT&amp;S Data Center Operations
 
Pay Range: $21.69 - $30.64 per hour
 
<div><div>Location:
</div><div>2 Crescent Place, Oceanport, NJ 07757</div> 
</div> 
<div>Job Title: Computer Operator
Location: System Business Office
Department Name: IT&amp;S Data Center Operations
Req #: 0000242251
Status: Hourly
Shift: Night
Pay Range: $21.69 - $30.64 per hour
Pay Transparency:
The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.
The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.
Job Overview:
Computer Operator is responsible for the overall monitoring and health of the Central Data Center as well as the West Orange data center,
They are responsible for the creation of the Active Directory accounts during their shift in accordance with departmental policies and procedures,
Computer Operators monitor multi-technology computing platforms, interfaces and servers,
They are responsible for ensuring a stable operating environment and attaining maximum utilization of system facilities,
Troubleshoots and restores routine technical service and peripheral equipment,
Schedules and performs production runs,
Provides first level support to the Service Desk as needed, and performs triaging of calls to administrators within the Server, Messaging, Network, Backup, San, and UNIX teams to ensure the appropriate person is contacted only on an as needed basis,
Qualifications:
Required:
A High school diploma required
Requires resourcefulness to address issues using judgement and prioritization of critical issues
Preferred:
One year of Data Center Operations and/or IT experience preferred,
Essential Functions:
Attend &amp; participate in meetings with Manager and all other areas of RWJBH,
Attend mandatory meetings onsite or if given the option via phone during their shift or when not scheduled to work,
Communicate effectively to all Department &amp; user personnel on progress of problem,
Keep user informed if resolution takes longer then agreed timeframe &amp; responds to user queries about problems,
Provide updates to users on status of requests submitted when asked by users,
Communicate effectively with Manager, Director, the user community, cross functional team leads / team members, clients, vendors, etc,
regarding the status during system downtimes and unusual circumstances,
Completes special projects assigned by the Manager in a professional manner,
Completes projects according to established guidelines and timeframes of the request,
Uses effective time management skills to complete a given task without jeopardizing normal daily work requirements,
Takes the initiative to follow up with Management regarding any suggestions or alternative ways to complete a project,
Control access of vendors and outside employees needing to enter the data center,
Check to see if they are expected, signed in and out and notify manager,
Ensure all unauthorized visitors are denied access,
Demonstrates ownership by taking the initiative to bring about positive results, not waiting for others, caring about the outcome and being accountable for the result of the action,
Takes the initiative to follow through with a plan or task without being asked by others,
Disable users when requested by management or termination process,
Document, create and maintain user accounts and logins for network users, email and other Active Directory Applications spanning across the RWJBarnabas Health system,
Grant and assign appropriate permissions to Shared directories,
Document all permission changes within the tracking system and Active Directory when appropriate,
If the incoming shift does not arrive on time, have the ability to remain at work,
Logs, sends and receives off site tapes on an as needed basis,
Monitors the operations mailbox, alerting systems, interfaces, and environmental systems to ensure optimal performance,
Responds and addresses
emails, requests, and alerts based on departmental policy,
Perform necessary actions related to each of the 30 day account expiration lists and emails received, follow-up as necessary,
Troubleshoots error conditions and works with analysts and vendors when necessary,
Analyzes and resolves hardware / software / problems such as operational discrepancies, job aborts, and network issues,
Refers problems to appropriate person when operator s best efforts cannot resolve and esing duties for deliveries for operations and other teams,
Operates loading dock, sign for deliveries and communicates with other teams on the status of the delivery,
Performs walk thru of the data center, UPS room and transformer room on each shift,
Opens tickets for appropriate teams for any alerts discovered and escalates any major issue to manager,
Provide Phone Support/ helpdesk functions,
Works with other IT teams when needed,
Acts as first level support and escalate issues to appropriate teams,
Run jobs/ processes in accordance with procedures,
Has the knowledge to know where to look for department documentation,
Demonstrates the ability to read, understand and follow departmental documentation before asking for assistance,
Publish Daily Morning Report,
Attend morning call,
Review morning report and first level support issues on call,
Possess the ability to prioritize shift responsibilities,
Scheduling Requirement:
Full time, 37,
5 hours/week
Schedule: Sunday, Monday Tuesday 6:30am-7:30pm
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job,
Duties, responsibilities and activities may change at any time with or without notice,
Benefits and Perks:
At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees&rsquo; physical, emotional, social, and financial health. 
<ul><li>
Paid Time Off (PTO)
</li><li>Medical and Prescription Drug Insurance</li><li>
Dental and Vision Insurance</li><li>
Retirement Plans</li><li>
Short &amp; Long Term Disability</li><li>
Life &amp; Accidental Death Insurance</li><li>
Tuition Reimbursement</li><li>
Health Care/Dependent Care Flexible Spending Accounts</li><li>
Wellness Programs</li><li>
Voluntary Benefits (e.g., Pet Insurance)</li><li>
Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!</li></ul> 
Choosing RWJBarnabas Health! 
RWJBarnabas Health is the premier health care destination providing patient-centered,
high-quality academic medicine in a compassionate and equitable manner, while delivering
a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. 
RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey&mdash;whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. 
Equal Opportunity Employer 
#LI-KS1</div> 

 
RWJBarnabas Health is an Equal Opportunity Employer</div>

Computer Operator

Google

<div><h3 class="jobSectionHeader">Minimum qualifications:</h3><ul>
<li>Experience with assembly of mechanical or electrical systems, or performing component-level repairs and troubleshooting on technical equipment.</li>
<li>Experience with diagnosing and troubleshooting operating systems, computer hardware and server hardware.
 
</li><li>Experience with networking protocols.
 
</li><li>Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.</li>
<li>Must have the ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.</li></ul> 
<h3 class="jobSectionHeader">
Preferred qualifications:</h3><ul>
<li>Bachelor's degree or equivalent practical experience.</li>
<li>4 years of experience in maintenance and monitoring of server systems.
 
</li><li>Experience with performing component-level repairs and troubleshooting on IT equipment or in a similar role (e.g. Systems Administration, Network Deployment Engineer, Help Desk Technician, etc).</li>
<li>Experience working within a data center or network operation center environment.
 
</li><li>Experience with Linux operating systems.
 
</li><li>Experience in project management and leadership, and collaborating and partnering with teams.</li>
</ul><div><h2 class="jobSectionHeader">About the job</h2>
Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.

The Google Data Center team operates some of the most sophisticated server, storage and networking systems on the planet. Our teams ensure that our customer service level agreements and availability targets are met while maintaining environmental and safety standards, at scale.
In this role, you will be working with Google's advanced data center server and network infrastructure in third-party owned and operated data center facilities. Your duties will range from hardware repairs to new physical deployment of data center-related technology. Our data center hardware infrastructure supports Google services and products, used by Google Cloud business customers and consumers across the world.
Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.</div><div><h2 class="jobSectionHeader">
Responsibilities</h2><ul>
<li>Deploy and operate new data center infrastructure across teams. 
</li>
<li>Report issues and follow data center procedures to troubleshoot and diagnose somewhat issues with equipment or infrastructure as they arise, and applying the resources needed to resolve identified issues. 
</li>
<li>Maintain the security and integrity of data, track various forms of media to check for non-standard data security issues (e.g., data was not properly erased) handled in accordance with Google security standards. 
</li>
<li>Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, within one or more teams. 
</li>
<li>Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with multiple solutions, independently. 
</li>
</ul></div>Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.</div>

Data Center Technician III

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
This opportunity is for U.S. citizens who have served in the U.S. Armed Forces including Reserves, National Guard, and service member spouses. 
 
Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide.
 
Data Center Technician position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation.
 
 
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we&rsquo;re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain &mdash; and we&rsquo;re looking for talented people who want to help.
 
 
You&rsquo;ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You&rsquo;ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you&rsquo;ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
 
 
This is a night shift/overnight role: It will require working overnight hours between approximately 6pm-8am. Work schedule may not be a standard 40hr work week. Specific days and hours may vary depending on specific site and/or schedule needs.
 
 
NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.
 
 
NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position.
 
 
Key job responsibilities 
<ul><li>Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services
</li><li>Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
</li><li>Performing on-call duties and participating in scheduled maintenance and change management activities
</li><li>Contributing to documentation and process improvement initiatives based on your analysis of operational issues
</li><li>Helping to interview, train and onboard new team members
</li></ul> 
Physical Requirements:
 
<ul><li>Lifting and moving material up to 40 pounds each
</li><li>Working in cramped and/or elevated locations
</li><li>Bending, lifting, stretching, and reaching
</li><li>Standing and walking for up to 8+ hours a day
</li><li>Ascending and descending ladders, stairs, and gangways safely and without limitation
</li></ul> 
Work in an industrial environment
 
<ul><li>Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts).
</li><li>This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational.
</li></ul> 
Essential Requirements:
 
<ul><li>Ability to travel to or commute between data center locations as needed
</li><li>Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
</li><li>Travel frequency will vary based on business needs and operational status of assigned facility
</li></ul> 
Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.
 
 
A day in the life 
Our Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge while they:
 
 
<ul><li>Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution
</li><li>Show a strong aptitude for troubleshooting and problem solving
</li><li>Solve problems at their root and step back to understand the broader context
</li><li>Maintain service level agreements through the implementation of proactive issue detection and reporting
</li><li>Are biased to act in the absence of direction or support
</li><li>Improve effectiveness through process innovation
</li></ul> 
You will be required to work shift work that will include days/nights/weekends/holidays.
 
 
About the team 
Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn&rsquo;t followed a traditional path, or includes alternative experiences, don&rsquo;t let it stop you from applying.
 
 
Why AWS? Amazon Web Services (AWS) is the world&rsquo;s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating &mdash; that&rsquo;s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
 
 
Inclusive Team Culture
 
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion of events fosters stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
 
 
Mentorship &amp; Career Growth
 
We&rsquo;re continuously raising our performance bar as we strive to become Earth&rsquo;s Best Employer. That&rsquo;s why you&rsquo;ll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.
 
 
Work/Life Balance
 
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there&rsquo;s nothing we can&rsquo;t achieve.
</div><h2 class="jobSectionHeader">BASIC QUALIFICATIONS</h2><ul><li>Work a flexible schedule including weekends, nights, and holidays</li><li>18+ months of computer/server hardware troubleshooting or related IT experience</li><li>18+ months of computer layer 1/2 networking experience (including troubleshooting and repair)</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Experience in a data center or other critical environment</li><li>Bachelor's degree or equivalent professional or military experience in an IT-related field (e.g. computer science, network engineering, etc.)</li><li>Industry standard certifications (CompTIA, CCENT, Network+)</li><li>Understanding of Linux or similar operating systems</li><li>Behavioral interviewing and hiring experience</li><li>Experience training and onboarding of new team members</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. 
USA, GA, Covington - 30.00 - 54.00 USD hourly 
USA, GA, LITHIA SPRINGS - 30.00 - 54.00 USD hourly 
USA, GA, Lithia Springs - 30.00 - 54.00 USD hourly</div>

Data Center Technician, AWS Opportunity for Military Community

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
Join our dynamic team and become a critical technical leader who ensures the heartbeat of our global infrastructure remains strong and resilient. In this pivotal role, you'll be the guardian of our data center operations, driving reliability and performance while optimizing operational efficiency across complex technical environments. 
 
Data Center Facility Manger role acts as Amazon&rsquo;s front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot mission-critical data center facility equipment including electrical support equipment such as stand-by diesel generators and related fuel systems, 3 phase electrical systems that include but not limited to switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAC units, centrifugal chillers, cooling towers/water chemical systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire suppression systems, building automation systems, and general facilities equipment. 
 
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we&rsquo;re the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain &mdash; and we&rsquo;re looking for talented people who want to help. 
 
You&rsquo;ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You&rsquo;ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you&rsquo;ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. 
 
This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. 
 
This position requires that the candidate selected be a US citizen and currently possess and maintain an active Top Secret security clearance with SCI eligibility. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph and satisfy other security related requirements. This position requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work. 
 
Key job responsibilities 
<ul><li>Oversee all aspects of the data center&rsquo;s critical physical infrastructure. Maintain high availability and performance while ensuring that all work performed within the site is done to high quality without impact to internal/external customers and maintain service level agreements.</li><li>Manage on-site teams of 24x7 shift technicians, sub-contractors and vendors ensuring that all work performed is in accordance with established practices, procedures and safety protocols.</li><li>Drive safety and security culture and compliance within the team</li><li>Hire, coach, and promote team members. Responsible for team's career development and performance management</li><li>Promotes healthy team culture and peak morale</li><li>Effectively and efficiently manage the operations budget and expenditures.</li><li>Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion.</li><li>Act as an escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.</li><li>Utilize root cause analysis and troubleshooting/problem solving skills</li><li>Respond to out-of-hours emergency calls.</li></ul></div><h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>2+ years of people management and team development experience</li><li>5+ years of engineering work managing large-scale services experience</li><li>Experience maintaining SLAs through the implementation of proactive issue detection and reporting</li><li>Experience operating a mission-critical team or product</li><li>High school or equivalent</li><li>Current, active US Government Security Clearance of Top Secret with SCI eligibility or above</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>3+ years of work in a management position with 5 or more direct reports experience</li><li>5+ years of work in data centers with an emphasis on building and equipment operation experience</li><li>Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field</li><li>Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. 
USA, VA, WOODFORD - 129,200.00 - 193,000.00 USD annually</div>

Facility Manager, Data Center Engg Ops

Microsoft

<div>Overview<div></div><div><div><div><div> 
As a Microsoft Data Center Technician (DCT), you will develop an understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment under the guidance of more experienced Data Center colleagues. This opportunity will allow you to develop an understanding of our Data Center environment, familiarize yourself with security and data management procedures, and accelerate your career growth in the process.
Microsoft&rsquo;s Cloud Operations &amp; Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and growth opportunities including Career Rotation Programs, Diversity &amp; Inclusion trainings and events, and professional certifications.
 Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
 With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
 Microsoft&rsquo;s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
In this environment, you may be asked to go on business travel to support other metros periodically, 0-25% of the time and have the ability to work 12-hour shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends and/or holidays.</div></div></div></div> 
Responsibilities<div><div><div> 
Datacenter Operations<ul><li>
Reviews Process Change Notifications (PCNs) and develops an understanding of the impact to work execution and awareness to changes within their area of work and/or the work of others. Asks questions when they do not have required information and may provide feedback on changes to processes to experienced technicians and/or direct-line management.</li><li>
Completes assigned tickets efficiently and in alignment with relevant Key Performance Indicators (KPIs) per task type with guidance from experienced technicians. Seeks guidance from more experienced technicians on challenging or complex tickets.</li><li>
Complies with Data Center business unit policies, procedures, and deadlines with guidance from experienced technicians and/or direct-line management. Escalates issues related to compliance or operational assurance activities to direct-line management.</li><li>
Receives guidance and supervision to develop an understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning IT datacenter technology(ies) and equipment. Develops and acquires a fundamental understanding of the functions of, and interactions between cabling infrastructure, network, server, and storage equipment.</li></ul> 
 Datacenter Work Environment<ul><li>
Participates in daily safety briefings. Completes required Environmental &amp; Health Safety (EHS) training, complies with safety procedures (e.g., equipment use, lifting, electrical hazards, ladder/rolling stair use), completes required Task Hazard Analysis (THAs), and uses appropriate equipment and Personal Protective Equipment (PPE) for assigned tasks. Adheres to and promotes a culture of safety, taking proactive action to alert others of safety concerns, near-misses, and/or incidents. Participates in the regular cadence of proactive safety observation reporting processes and systems.</li><li>
Completes required security and data management training while complying with security and data management procedures/policies with guidance from other technicians. May escort third party vendors or IT support on-premises at data centers or network sites. Appropriately takes action and reports physical security access concerns and/or incidents to direct-line management or via established reporting methods.</li><li>
Contributes to a positive and effective team environment by sharing information with other shifts or technician teams, contributing in regular team meetings, asking questions, and partnering with other shifts of technician teams to complete smooth transition and effective handover of ticketed work. Encourages providing and responding to feedback received on ways to work more effectively or enhance efficiency within their team and adopts best practices shared within-and-across shifts or technician teams</li><li>
As indicated, above, this role has a travel requirement of up to 25% which means you may be required to travel, from time to time, as part of this role.</li><li>
As indicated above, have the ability to work 12-hour shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends and/or holidays.</li></ul>
 Managing Service<ul><li>
Maintains an awareness of Key Performance Indicators (KPIs) through reporting dashboards, systems, for personal monthly performance discussions as needed.</li><li>
Escalates and/or seeks guidance from experienced technicians or direct-line management regarding client interactions.</li><li>
Develops an understanding of cross-functional Data Center processes to support partnerships with internal and external stakeholders.</li><li>
Completes required training aligned to job focus areas and workloads (i.e., Break fix, Deployment, Simple Change, Decommission, IT Critical Environment) in a timely manner per direct-line management assignment(s). Observes more experienced technicians to gain hands-on experience and relevant on-the-job training (OJT). May complete additional or supplemental training to obtain or maintain relevant industry or technical certifications.</li></ul>
 Physical Requirements<ul><li>
Applies to but is not limited to US-based Data Center roles: Occasional climbing of ladders. Frequent climbing of stairs and/or ramps. Prolonged standing. Occasional lifting 50lbs / 22.5kg. Occasional push or pull 50-75 lbs / 22.5-34kg. with assistive device. Normal visual acuity (near, far and peripheral with correction), defined via standard medical terms and applicable criteria. Normal color vision for electrical work, defined via standard medical terms and applicable criteria.</li></ul>
 Service Delivery<ul><li>
Develops an understanding of effective execution order strategy(ies) for assigned tasks with assistance from experienced technicians or direct-line management. Prepares, stages, sets up, and performs basic startups and shutdowns for hardware (e.g., racks, hard drives, switches) according to specific written instructions provided via checklists, guides, standard processes, emails, guidance from other technicians, and/or direction from management. May perform tasks in tandem with other technicians to comply with procedures and safety requirements.</li><li>
Performs basic diagnostics and troubleshooting with guidance from experienced technicians and/or via standard procedures to identify the cause(s) of technical issues and replace faulty components in network, storage, or server equipment with zero-to-minimal customer and/or business disruption. Develops awareness of conditions, circumstances, and scenarios which may reflect significant customer or business impact within the Data Center environment.</li><li>
Learns about post-execution verification of grounding, staging, labeling, and cabling to align with all safety protocols, deployment standards, and planned Network Design Templates (NDTs). Learns about errors in deployment standards or Network Design Templates (NDTs) and escalates to relevant technicians or specialists to coordinate corrections as needed.</li><li>
Directly performs decommissions, simple changes (e.g., memory upgrades, OS rebuilds) and refreshes of infrastructure cabling, network, storage, and server equipment, following standard procedures whilst seeking clarification and guidance from more experienced technicians as needed. Processes data-bearing devices (DBDs) for destruction or confirms any-and-all such devices (e.g. hard-drives, solid-state drives, flash cards, etc.) contained within network, storage, or server equipment has been identified for eradication or destruction with guidance.</li><li>
Follows procedures to immediately communicate, report, and escalate data center technical or safety related incidents to direct-line management. May participate in bridge calls to provide details on incident status and executes on-site follow-up actions as directed if necessary.</li></ul>
 Working Conditions<ul><li>
Applies to but is not limited to US-based Data Center roles: Working for extended periods under elevated levels of ambient noise, heat, and light due to necessary equipment and ventilation systems.</li></ul>
 Other<ul><li>
Embodies our culture and values.</li></ul></div></div></div> 
Qualifications<div></div><div><div><div><div> 
Required Qualifications<ul><li>
High school diploma, GED, or equivalent and basic knowledge of computer hardware and components OR equivalent experience.</li></ul>
 Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:<ul><li>
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.</li><li>
Citizenship verification: This position requires verification of citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, and as a condition of employment, the successful candidate&rsquo;s citizenship will be verified with a valid passport.</li></ul>
 Preferred Qualifications:<ul><li>
High school diploma, GED, or equivalent and basic knowledge of computer hardware and components AND 1+ year(s) experience supporting IT equipment or related technology OR equivalent experience.</li></ul></div></div></div></div> 

 
 
Data Center Technicians ATR-B - The typical base pay range for this role across the U.S. is USD $23.17 - $36.49 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $31.20 - $40.63 per hour.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: 
https://careers.microsoft.com/us/en/us-corporate-pay
Data Center Technicians ATR-C - The typical base pay range for this role across the U.S. is USD $26.92 - $47.60 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $37.98 - $52.79 per hour.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: 
https://careers.microsoft.com/us/en/us-corporate-pay 
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. 
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process.</div>

Data Center Technician

<div><h2 class="jobSectionHeader">DESCRIPTION</h2> 
Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide.
 
Data Center Technician position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation.
 
 
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we&rsquo;re the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain &mdash; and we&rsquo;re looking for talented people who want to help.
 
 
You&rsquo;ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You&rsquo;ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you&rsquo;ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
 
 
NOTE: PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States).
 
 
NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. 
 
 
 
 
Key job responsibilities 
Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services
 
 
Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
 
 
Performing on-call duties and participating in scheduled maintenance and change management activities
 
 
Contributing to documentation and process improvement initiatives based on your analysis of operational issues
 
 
Helping to interview, train and onboard new team members
 
 
Physical Requirements:
 
 
Lifting and moving material up to 40 pounds each
 
 
Working in cramped and/or elevated locations
 
 
Bending, lifting, stretching, and reaching
 
 
Standing and walking for up to 8+ hours a day
 
 
Ascending and descending ladders, stairs, and gangways safely and without limitation
 
 
Work in an industrial environment
 
 
Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts).
 
 
This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational.
 
 
Essential Requirements:
 
 
Ability to travel to or commute between data center locations as needed
 
 
Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
 
 
Travel frequency will vary based on business needs and operational status of assigned facility
 
 
Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.
 
 
A day in the life 
Our Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge while they:
 
 
Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution
 
 
Show a strong aptitude for troubleshooting and problem solving
 
 
Solve problems at their root and step back to understand the broader context
 
 
Maintain service level agreements through the implementation of proactive issue detection and reporting
 
 
Are biased to act in the absence of direction or support
 
 
Improve effectiveness through process innovation
 
 
You will be required to work shift work that will include days/nights/weekends/holidays.
 
 
About the team 
Why AWS 
Amazon Web Services (AWS) is the world&rsquo;s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating &mdash; that&rsquo;s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. 
 
Diverse Experiences 
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn&rsquo;t followed a traditional path, or includes alternative experiences, don&rsquo;t let it stop you from applying. 
 
 
Inclusive Team Culture 
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. 
 
Mentorship and Career Growth 
We&rsquo;re continuously raising our performance bar as we strive to become Earth&rsquo;s Best Employer. That&rsquo;s why you&rsquo;ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.<h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>1+ years of computer networking experience</li><li>1+ years of Linux operating systems experience</li><li>Bachelor's degree in Information Technology, Computer Science, or a related field</li><li>Experience in computer networking</li><li>Experience working with Linux operating systems</li><li>Can lift and rack equipment up to 40 pounds</li><li>Experience with computer hardware troubleshooting and repair</li><li>18+ months of computer/server hardware troubleshooting or related IT experience</li><li>18+ months of computer layer 1/2 networking experience (including troubleshooting and repair)</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Can work in cramped spaces or in elevated locations while adhering to health &amp; safety guidelines</li><li>Experience dealing effectively with customers during problem resolution and operating efficiently under pressure</li><li>Experience managing work and priorities through a ticketing system</li><li>Experience with cabling infrastructure best practices and methodologies</li><li>Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)</li><li>Bachelor's degree or equivalent professional or military experience in an IT-related field (e.g. computer science, network engineering, etc.)</li><li>Industry standard certifications (CompTIA, CCENT, Network+)</li><li>Understanding of Linux or similar operating systems</li><li>Behavioral interviewing and hiring experience</li><li>Experience training and onboarding of new team members</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. 
USA, OR, Umatilla - 30.00 - 54.00 USD hourly</div>

Data Center Operations Technician, DCC Communities

<div><h2 class="jobSectionHeader">DESCRIPTION</h2>
Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide.
 
Data Center Technician position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation.
 
 
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we&rsquo;re the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain &mdash; and we&rsquo;re looking for talented people who want to help.
 
 
You&rsquo;ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You&rsquo;ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you&rsquo;ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
 
 
NOTE: PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States).
 
 
NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position.
 
 
Key job responsibilities 
Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services
 
 
Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
 
 
Performing on-call duties and participating in scheduled maintenance and change management activities
 
 
Contributing to documentation and process improvement initiatives based on your analysis of operational issues
 
 
Helping to interview, train and onboard new team members
 
 
Physical Requirements:
 
 
Lifting and moving material up to 40 pounds each
 
 
Working in cramped and/or elevated locations
 
 
Bending, lifting, stretching, and reaching
 
 
Standing and walking for up to 8+ hours a day
 
 
Ascending and descending ladders, stairs, and gangways safely and without limitation
 
 
Work in an industrial environment
 
 
Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts).
 
 
This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational.
 
 
Essential Requirements:
 
 
Ability to travel to or commute between data center locations as needed
 
 
Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
 
 
Travel frequency will vary based on business needs and operational status of assigned facility
 
 
Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.
 
 
A day in the life 
Our Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge while they:
 
 
Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution
 
 
Show a strong aptitude for troubleshooting and problem solving
 
 
Solve problems at their root and step back to understand the broader context
 
 
Maintain service level agreements through the implementation of proactive issue detection and reporting
 
 
Are biased to act in the absence of direction or support
 
 
Improve effectiveness through process innovation
 
 
You will be required to work shift work that will include days/nights/weekends/holidays.
 
 
About the team 
Why AWS 
Amazon Web Services (AWS) is the world&rsquo;s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating &mdash; that&rsquo;s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. 
 
Diverse Experiences 
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn&rsquo;t followed a traditional path, or includes alternative experiences, don&rsquo;t let it stop you from applying. 
 
 
Inclusive Team Culture 
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. 
 
Mentorship and Career Growth 
We&rsquo;re continuously raising our performance bar as we strive to become Earth&rsquo;s Best Employer. That&rsquo;s why you&rsquo;ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.<h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>Work a flexible schedule including weekends, nights, and holidays</li><li>18+ months of computer/server hardware troubleshooting or related IT experience</li><li>18+ months of computer layer 1/2 networking experience (including troubleshooting and repair)</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Experience in a data center or other critical environment</li><li>Bachelor's degree or equivalent professional or military experience in an IT-related field (e.g. computer science, network engineering, etc.)</li><li>Industry standard certifications (CompTIA, CCENT, Network+)</li><li>Understanding of Linux or similar operating systems</li><li>Behavioral interviewing and hiring experience</li><li>Experience training and onboarding of new team members</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. 
USA, OR, Boardman - 30.00 - 54.00 USD hourly 
USA, OR, HERMISTON - 30.00 - 54.00 USD hourly 
USA, OR, Hermiston - 30.00 - 54.00 USD hourly 
USA, OR, Umatilla - 30.00 - 54.00 USD hourly</div>

Data Center Operations Technician

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