data operations manager

Intercontinental Exchange

<div>Job Description:

Job Purpose
The primary purpose of this position is to research, analyze, interpret, transform and present reference data for equities and funds securities. 
The Equities and fixed income market consists of over two million active securities and the reference data provided by ICE Data Services for said securities is used by our clients to make trading decisions, settle trades, make investment decisions, manage portfolios, analyze risk, create security master files, create client statements and conduct other back-office functions. Our reference data is also used by internal stakeholders such as the Evaluated Pricing, Index and Analytics groups said reference data plays an integral role in determining evaluated prices, determining whether or not a security should be added to or deleted from an index or indices, the weighted average of a security within an index and, performing a series of analytical calculations that are used both internally within ICE and externally by these stakeholder&rsquo;s clientele. 
Responsibilities<ul><li>
Conduct root cause analysis for large-scale client inquiries to determine causation and develop solutions.</li><li>
Conducts in-depth analysis and review of work conducted by junior members of the team to identify both individual and systemic data problems.</li><li>
Assists in the planning and coordinating of work assignments for the team and across teams.</li><li>
Work with internal stakeholders including business analysts, IT, product management and customer service teams to identify and implement process improvements as needed.</li><li>
Create business rules for complex excel and macro functions to organize, analyze, convert and create reference data.</li><li>
Increase knowledge of content sets supported by other RDO teams from both database and product perspectives</li><li>
Create business rules for SQL and Python queries with medium complexities to identify erroneous data and to build data quality / quality control reports.</li><li>
Analyze content to identify data gaps and erroneous data that when fixed, will have a significant impact on reference data clients.</li><li>
Monitor government regulations and identify new market trends creating new processes and new reference data needs required to satisfy the changing market</li><li>
Participate in the hiring process for the team and work with the manager of the team, recruiting and HR teams to ensure that the onboarding process is consistent and adheres to ICE policies and procedures.</li><li>
Manage the day-to-day operations of a team of 10-20 individuals responsible including motivating, mentoring and coaching team members.</li><li>
Set priorities for the group when multiple priorities exist.</li><li>
Ensure all work product is completed on time and in an accurate fashion; required work varies because of both economic and seasonal causes and due to shifts in resource availability.</li><li>
Conduct manager roles and responsibilities when the manager is out of the office</li><li>
Participant in manager training initiatives to continue personal development.</li></ul>
Knowledge and Experience<ul><li>
BA/BS in Finance, Economics or equivalent practical experience</li><li>
MBA/MBS in Finance, Economics or equivalent practical experience preferred</li><li>
5+ years of relevant RDO experience directly working in reference data operations or customer service.</li><li>
Demonstrate subject matter expertise of the reference data product derivation rules to understand how data is disseminated in products and how data is transported and transformed from one database to another as it flows from the entry point to products</li><li>
Demonstrate ability to work autonomously</li><li>
Demonstrate extensive knowledge and understanding of policies and procedures and work with training team to augment best practices as changes in the marketplace evolve.</li><li>
Demonstrate familiarity with reference data products to support client challenges and resolve data problems.</li><li>
Demonstrate knowledge of Company employee policies and procedures.</li><li>
Have a working knowledge of local employment regulations and statutory requirements.</li><li>
Ability to work in a fast paced, high pressured, fluid environment</li><li>
Ability to distill large amounts of varied information into specific takeaways</li><li>
Excellent attention to detail and high degree of demonstrated decision-making and problem-solving skills</li><li>
Strong analytical skills</li><li>
Eagerness to learn and collaborate with others</li><li>
Strong excel skills required</li></ul></div>

Team Lead, Reference Data

Meta

<div>This role is compelling due to its central role in driving the company's AI transformation, offering a unique opportunity to work on cutting-edge projects like integrating AI into operations and developing Synthetic Data as a Service. It provides a chance to directly influence the future of AI at Meta by designing AI-native labeling workflows and collaborating with product and engineering teams on LLM development. 
 
 
<h3 class="jobSectionHeader">Project Manager, Product Data Operations (PDO) Responsibilities:
 
</h3><ul><li>Contribute to a team focused on the design, deployment, and scaling of Synthetic Data as a Service to accelerate AI/ML development</li><li>
Build and optimize AI-native labeling workflows and data-driven processes to enhance data quality and model performance</li><li>
Collaborate with product and engineering teams to understand LLM development and data needs, designing services that meet evolving requirements</li><li>
Drive end-to-end project delivery, from planning through production deployment, ensuring alignment with strategic goals</li><li>
Identify and mitigate program risks, communicate updates to stakeholders, and implement scalable operational solutions</li></ul> 
 
 
<h3 class="jobSectionHeader">Minimum Qualifications: 
</h3><ul><li>
BA/BS Degree -OR- equivalent industry experience</li><li>
8+ years of proven experience successfully delivering complex projects and driving process or operational improvements</li><li>
Experience prioritizing under constraints, driving initiatives forward despite roadblocks, and managing multiple cross-functional stakeholders</li><li>
Proven problem-solving and analytical skills, including extensive experience evaluating, diagnosing, and fixing complex problems</li><li>
Executive presence and effective communications</li><li>
Track record of embracing ambiguity and operating effectively in a fast-paced environment</li><li>
Experience building, optimizing, and scaling programs</li><li>
Experience influencing executive level leadership across different domains</li></ul> 
 
 
<h3 class="jobSectionHeader">Preferred Qualifications: 
</h3><ul><li>
Experience in consulting and product strategy</li><li>
Experience designing and deploying LLMs for service delivery</li><li>
Hands-on experience with LLMs, synthetic data generation, or data engineering for AI/ML</li><li>
Proven track record of taking AI/ML solutions from concept to production in large-scale environments</li><li>
Demonstrated proficiency analyzing and working with data</li><li>
Experience building and driving initiatives in an evolving environment with fast-moving technologies</li></ul> 
 
 
<h3 class="jobSectionHeader">About Meta: 
</h3>
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today&mdash;beyond the constraints of screens, the limits of distance, and even the rules of physics. 
 
 
<div>Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
 
 
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com. 
 
$143,000/year to $202,000/year + bonus + equity + benefits 
 
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.</div></div>

Project Manager, Product Data Operations (PDO)

Answergen

Job Title: Data Team ManagerLocation: Kochi (Remote)Experience: 5+ YearsWe are looking for an experienced and results-driven Data Team Manager to lead our data professionals and oversee all aspects of operations from data management to analytics delivery. The ideal candidate will combine strong leadership with hands-on technical expertise to ensure high-quality, reliable, and insightful data supports our business decisions and experience in managing operations.Key Responsibilities&middot; Lead and manage a team of data analysts.&middot; Design, implement, and maintain scalable data architecture and pipelines.&middot; Develop data governance standards to ensure data accuracy, consistency, and security.&middot; Collaborate with business units to understand data needs and deliver actionable insights.&middot; Supervise data collection, cleansing, transformation, and visualization activities.&middot; Monitor data team performance and provide mentorship and career guidance.&middot; Partner with leadership to define data strategy and implement best practices.&middot; Evaluate emerging data technologies and recommend adoption where appropriate.Required Skills &amp; Qualifications&middot; Bachelor's or master's degree in computer science, Data Science, Statistics, or a related field.&middot; Minimum 2-3 years of experience in Operations, data analytics, or business analytics roles, and experience in a team leadership/managerial position.&middot; Strong communication skills with the ability to present data-driven insights&middot; Proven ability to manage multiple projects and meet tight deadlines.&middot; Experience in implementing data governance and data quality frameworks.Job Type: Full-time

Data Team Manager

Daily Draft Inc.

We&rsquo;re a fast-growing debt restructuring firm seeking a hands-on Project Manager to lead our messaging and data operations team on-site. This role combines leadership, organization, and technical execution &mdash; perfect for someone who can both manage people and processes while diving into the details when needed.What You&rsquo;ll Do:<ul><li>Lead day-to-day operations for Twilio and AMA messaging systems &mdash; setup, automation, monitoring, and optimization.</li><li>Manage communication workflows and ensure message delivery performance.</li><li>Build, maintain, and analyze reports using Excel (pivot tables, lookups, macros, etc.).</li><li>Oversee database management, ensuring data accuracy and organization.</li><li>Direct team priorities, track project timelines, and drive operational efficiency.</li><li>Identify opportunities for automation, process improvement, and better data utilization.</li><li>Collaborate closely with operations and client communication teams to execute key initiatives.</li></ul>What You Bring:<ul><li>3+ years of project management experience, ideally in operations or communications.</li><li>Strong, hands-on skills with Twilio/AMA and Excel.</li><li>Proven experience in data organization and reporting.</li><li>Excellent leadership, communication, and problem-solving skills.</li><li>Ability to thrive in a structured in-office environment and manage multiple projects simultaneously.</li></ul>Job Type: Full-timePay: From $60,000.00 per yearWork Location: In person

Project Manager – Messaging & Data Operations

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