database management specialist

AMR Clinical

<div>Data Management Specialist manages data entry from the source documents into CRF&rsquo;s. Specialists collaborate with the clinical study team to take a pro-active approach to identify issues regarding data collection. Data Management Specialist completes data forms and queries in the specified timelines. 
To consistently embody AMR Clinical&rsquo;s Core Values:<ul><li>
United We Achieve</li><li>
Celebrate Diverse Perspectives</li><li>
Do the Right Thing</li><li>
Adapt and Persevere</li></ul>
The Data Management Specialist reports to the Clinical Data Manager.
Classification: Non-Exempt
Primary Responsibilities:<ul><li>
Ensure Compliance with Regulatory &amp; Sponsor Requirements &ndash; Adhere to ICH-GCP, FDA, and sponsor-specific requirements for data management and documentation.</li><li>
Monitor Data Trends &amp; Report Deviations &ndash; Identify patterns in data entry errors and escalate potential protocol deviations or systemic issues to the appropriate team members.</li><li>
Collaborate with Study Teams for Query Resolution &ndash; Work proactively with CRC, QA, and monitors to address open queries and improve data accuracy.</li><li>
Assist in Preparing Sites for Audits &amp; Monitoring Visits &ndash; Ensure data reconciliation, regulatory compliance, and complete documentation before external reviews.</li><li>
Contribute to Study Start-Up &amp; Closeout Activities &ndash; Assist in database lock procedures, final query resolution, and archiving of study records.</li><li>
Ensure timely and accurate CRF completion for each study subject.</li><li>
Review data entered to ensure accuracy</li><li>
Complete CRF data entry in a timely basis according to specified timeline per the protocol.</li><li>
Review source documents for accuracy</li><li>
Maintain source document and logs throughout the study</li><li>
Upload documents into eSource</li><li>
Confirm proper randomization procedures are followed.</li><li>
Schedule and assist with on-site monitor visits.</li><li>
Submit internal queries to clinical staff as needed.</li><li>
Attend site initiation visits for current assigned protocols.</li><li>
Assist with requests from monitors and auditors for completed CRF&rsquo;s and patient records.</li><li>
Develop rapport and maintain professional communication with team members, subjects, sponsors, monitors, etc.</li><li>
Identify trends and systematic issues, escalate to CRC and QA.</li><li>
Complete protocol specific, eSource training as applicable</li><li>
Work with coordinator to complete SAE information if CRF is used in reporting.</li><li>
At study closure, ensure all CRF&rsquo;s are completed, and all data entered as appropriate.</li><li>
Position may require occasional weekend and/or overtime hours.</li><li>
Other duties as assigned</li></ul> 
Desired Skills and Qualifications:<ul><li>
Proficiency in managing confidential and sensitive information with discretion.</li><li>
Strong analytical and problem-solving skills with attention to detail.</li><li>
Experience with data entry programs preferred.</li><li>
Ability to learn and be proficient in various web-based data entry programs.</li><li>
Advance knowledge in operating office equipment and software programs</li><li>
Excellent verbal and written communication skills.</li><li>
Strong interpersonal skills</li><li>
Strong multi-tasking skills and organizational skills</li><li>
Attention to detail</li><li>
Motivated, self starter, and exercises initiative.</li><li>
Excellent follow-up skills.</li><li>
Ability to lift/transfer/push/manipulate equipment and patients, which requires strength, gross motor and fine motor coordination.</li><li>
Fluent in English.</li></ul> 
AMR Clinical does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, retaliation, parental status, military service, or other non-merit factor.
** This job description is intended to be a representative summary of the major responsibilities and accountabilities of the staff holding this position. The staff may be requested to perform job-related tasks other than those stated in this description.</div>

Data Management Specialist

THE GARRETT GROUP

<div>Join a Mission-Driven Team at The GARRETT GROUP
At The GARRETT GROUP, we believe the best solutions begin with a great team of people. When you join us, you become part of a collaborative, mission-focused community committed to excellence in everything we do. We take pride in supporting our nation's most critical missions while creating an environment where our employees can thrive. 
Our team members enjoy a comprehensive benefits package-including a competitive 401(k) with company match, a competitive PTO rate, flexible work schedules, medical, dental, and vision coverage, short-term disability, and company-paid life insurance-because taking care of you enables you to take care of the mission. 
Job Title: Visualization and Database Subject Matter Expert (SME)
Position Overview The Visualization and Database SME manages, integrates, and applies data visualization, database, automation, and analytical tools to support assessment planning and execution. This role requires expertise in Tableau (required), relational databases, SQL, automation programming, and modern data integration practices. The SME designs dashboards, develops database-driven applications, implements automation solutions, and integrates internal and external data sources in collaborative Agile environments.
Key Responsibilities
Data Visualization &amp; Insight Delivery<ul><li>
Design, develop, and maintain Tableau (required) and/or Power BI dashboards to convey complex insights.</li><li>
Translate analytical findings into intuitive visual products for leadership decision-making.</li><li>
Optimize dashboards for performance, usability, and scalability.</li></ul>
Database Architecture &amp; Management<ul><li>
Design and maintain relational database schemas using best practices.</li><li>
Apply version control to database-driven applications.</li><li>
Ensure database accuracy, consistency, and security.</li></ul>
SQL Expertise<ul><li>
Advanced SQL for querying, stored procedures, performance optimization, and data manipulation.</li><li>
Develop and maintain database interfaces with visualization and analytical platforms.</li></ul>
Automation &amp; Application Development<ul><li>
Automate data pipelines and workflows using Python, C#, and/or SQL.</li><li>
Develop database-driven applications to streamline data ingestion, transformation, validation, and reporting.</li></ul>
External Data Integration<ul><li>
Integrate external databases via APIs and RSS feeds into internal systems.</li><li>
Maintain data quality and compliance during integration.</li></ul>
Agile Collaboration &amp; Cross-Functional Support<ul><li>
Contribute to iterative solution development in Agile environments.</li><li>
Collaborate with analysts, developers, modelers, and stakeholders to deliver mission-focused outcomes.</li></ul>
Artificial Intelligence &amp; Statistical Modeling<ul><li>
Apply AI/ML concepts and statistical modeling to enhance analysis and visualization outputs.</li></ul>
SharePoint &amp; Enterprise Tool Management<ul><li>
Develop and manage Microsoft SharePoint assessment sites.</li><li>
Utilize and maintain Tableau, Power BI, advanced Excel, Visual Basic, and Microsoft Office suite.</li></ul>
Minimum Requirements
Experience<ul><li>
Minimum 7 years of combined experience with: Tableau (required), Power BI, SQL, Access, Excel, Visual Basic, SharePoint.</li><li>
Clearly specify years of experience for each tool on resume.</li><li>
Tableau certification or coursework preferred but not required.</li></ul>
Technical Proficiency<ul><li>
Expertise in dashboards, database-driven applications, normalization, and version control.</li><li>
Advanced SQL and relational schema design.</li><li>
Experience automating processes via Python, C#, or SQL.</li><li>
Experience with APIs/RSS feeds, Agile environments, and cross-functional collaboration.</li><li>
Familiarity with AI/ML and statistical modeling.</li></ul>
Education<ul><li>
Bachelor's degree preferred in Data Science, Computer Science, Data Analytics, Business Analytics, MIS, Statistics, Applied Mathematics, Applied Physics, or related technical discipline.</li></ul>
**The GARRETT GROUP, Inc. is an Equal Opportunity Employer.</div>

Visualization and Database Subject Matter Expert

HR Ways

About the Company: ﻿ ﻿ ﻿Hiring for one of the largest diversified family business groups in the Middle East.﻿Role Overview &ndash; Senior Manager -Infrastructure Service AssurancePURPOSE:This role involves overseeing the administration, management, security, and optimization of our enterprise databases, ensuring data integrity, performance, and compliance. Maintain and administration of: ﻿ 1.OCI - Tenancy Operations and Management include setup, integrations and cost management 2. Oracle EBS - Apps DBA 3. Oracle Cloud FCCS/ Hyperion - (On-prem and SaaS services) 4. HCM 5. PaaS and SaaS Application management on Oracle Cloud Infrastructure. 6. Core DBA skills on Unix/ Linux Platforms The role is also accountable for supporting designing and implementing Oracle / SQL related products both in on premise and cloud.KEY ACCOUNTABILITIES:Strategic:<ul><li>Supporting the team in delivery of high-quality products within committed time frames.</li></ul><ul><li>Working with Oracle primarily and Microsoft support on security releases with the help of technical team and ensuring all objects are implemented together.</li></ul><ul><li>Providing operational reports, including current usage of licenses, plan for code optimization, system utilization reports.﻿</li><li>Contribute to and maintain system standards.</li><li>Consult with IT and security staff to ensure that security is factored into the evaluation and configuration of system.</li><li>Coordinate the implementation of technical controls to support and enforce defined security policies.</li><li>Design recommend or plan the implementation of new or updated information and analyze its impact on the existing environment.</li><li>Provide technical expertise for the maintenance and administration of Database related security tools.</li><li>Ensuring Database security through user permissions and access controls.</li></ul>Operational:<ul><li>Work and ensuring all deliverables are completed</li><li>﻿Ensure complete understanding of the security and license estimate and project scope</li><li>Collaborate on the creation of application requirements and fit/gap analysis.</li></ul><ul><li>Work on security, access and administration of various Oracle / SQL Server environments across different applications.</li><li>﻿Ensure security access and integration delivery at program level.</li><li>﻿Perform daily system monitoring, verifying the integrity and availability of all resources, system key processes, reviewing system and application logs and verifying completion of scheduled jobs such as backups.</li><li>Perform regular monitoring to identify any possible intrusions.</li><li>Support and coordinate operational components of incident management, including detection, response, and reporting.</li><li>Provide after-hours support for database related emergencies as well as occasional weekend maintenance.</li><li>﻿Develop and implement security and access related plans, risk assessments and contingency plans.</li></ul>﻿JOB DESCRIPTION:﻿People Management:<ul><li>﻿﻿Co-ordinate with development and functional teams to ensure the deployments are done as per standards.</li><li>﻿Work with security administrator on upcoming additional features and guiding with best practices on Oracle/SQL related application.</li><li>Maintain a KDB comprising a technical reference library, security advisories and alerts, information on security trends and practices.</li><li>﻿Work with management on Oracle / SQL related projects and provide high quality solutions for other IT projects.</li><li>﻿Ability to manage a team of Database administrators and techno-functional consultants.</li></ul>Product &amp; Process Improvement:<ul><li>﻿Design the solution by following best practices and ensuring a good quality of customization delivery.</li><li>﻿Fully utilizes Oracle Technology and additional tools.</li><li>﻿Support and work with management to automated approach for system administration tasks.</li></ul><ul><li>﻿Identify opportunities for effective hosting of business applications to provide scalable system capable of supporting geographically diverse workforce.</li><li>﻿Support on day-to-day activities of threat and vulnerability management, identify risk tolerances, recommend treatment plans, and communicate information about residual risk.</li></ul>Qualification:<ul><li>Bachelor's Degree in IT, Computer Science</li><li>Bachelor's Degree in Any field or Diploma in Computer Science</li></ul>Knowledge &amp; Skills:<ul><li>Excellent knowledge of ORACLE CLOUD INFRASTRUCTURE including creation, operations and management, backup, cost optimization, support of the environment.</li><li>Excellent DBA skills and experience on Oracle Autonomous Database, IaaS, PaaS and SaaS platforms and on prem environments on Unix.</li><li>Oracle E-Business Suite, Oracle FCCS/ Hyperion Application.</li><li>Understand and implement oracle related databases and applications. Security configurations and control.</li><li>Ability to organize, prioritize estimate and deliver tasks meeting deadline.</li><li>Evaluate and advise the right tools and system for any future development.</li><li>Deploying and managing Oracle databases and services on Oracle Cloud Infrastructure.</li><li>Strong analytical and troubleshooting skills to address complex database issues.</li><li>Waterfall, Agile methodologies.</li></ul>﻿Other Details:<ul><li>﻿Experience: 10-20 years</li><li>Location: ﻿Islamabad (On-site)</li><li>Compensation: Market-competitive Salary + Benefits</li></ul>Work Location: In person

Database - Access & Security Specialist

BRAINS VALLEY

Data Management Office (DMO) Specialist Company: Brains Valley CO. Location: Nasr City, Cairo, Egypt Job Type: Full-time | On-site About Us : Brains Valley CO. is a leading management and technology consulting firm established in 2015, dedicated to supporting government and private sector organizations in enhancing institutional performance. With a proven track record across Saudi Arabia, Egypt, and the wider region, we deliver innovative solutions spanning digital transformation, data management, cybersecurity, enterprise architecture, and specialized training programs. Our clients include top-tier government ministries and national institutions, and we are committed to turning strategic plans into measurable results. We are expanding our Data Management practice and are looking for a talented and driven Data Management Office (DMO) Specialist to join our Cairo team. The Role The DMO Specialist will serve as a core member of our Data Management practice, responsible for delivering high-quality data governance and management solutions to our clients. A critical and distinguishing aspect of this role is the ability to write compelling technical proposals for competitive bids and tenders related to Data Management Office projects. The ideal candidate combines deep technical expertise in data management frameworks with strong analytical and writing skills to win new business and deliver exceptional client outcomes. Key Responsibilities 1. Technical Proposal Writing &amp; Business Development . Lead the preparation of high-quality technical proposals and bid responses for DMO-related projects and government tenders. . Analyze Request for Proposals (RFPs) and Request for Quotations (RFQs) to develop tailored, winning technical responses. . Develop and maintain a library of reusable proposal content, case studies, and capability statements. . Collaborate with the business development team to identify and pursue new DMO project opportunities. . Present proposals and solution overviews to prospective clients. 2. Data Governance &amp; Strategy : . Design and implement comprehensive data governance frameworks aligned with national and international standards, including NDMO, DAMA-DMBOK, and ISO 8000. . Develop data governance policies, standards, procedures, and guidelines for client organizations. . Define data ownership, stewardship roles, and accountability structures. . Establish and operationalize Data Governance Councils and working groups. 3. Data Management Office Setup &amp; Operations : . Advise clients on the establishment, structuring, and operationalization of Data Management Offices. . Develop DMO charters, operating models, and organizational structures. . Conduct data maturity assessments to evaluate the current state of data management capabilities. . Develop roadmaps and implementation plans for data management improvement initiatives. 4. Data Quality Management : . Define data quality dimensions, metrics, and Key Performance Indicators (KPIs). . Design and implement data quality monitoring and reporting processes. . Identify root causes of data quality issues and recommend corrective actions. 5. Data Classification &amp; Security : . Develop data classification frameworks and taxonomies. . Ensure alignment with data protection regulations, including the Personal Data Protection Law (PDPL) and relevant national regulations. . Define access control policies and data security standards. 6. Metadata &amp; Data Catalog Management : . Design and implement enterprise metadata management frameworks. . Oversee the development and maintenance of business and technical data dictionaries and data catalogs. 7. Data Culture &amp; Training : . Develop and deliver training programs and awareness sessions on data management best practices. . Champion a data-driven culture within client organizations.Required Skills &amp; Competencies Technical Skills . Strong knowledge of data governance frameworks, including DAMA-DMBOK, COBIT, ISO 8000, and the NDMO Data Governance Framework. . Proficiency in defining and measuring data quality dimensions such as accuracy, completeness, consistency, timeliness, validity, and uniqueness. . Experience in conceptual, logical, and physical data modeling. . Solid understanding of metadata management, including business glossary development, data dictionaries, data lineage, and data catalog tools. . Ability to design data classification frameworks and sensitivity taxonomies. . Understanding of enterprise data architecture concepts, including data warehousing and data lakes. . Knowledge of data privacy regulations, including the Saudi Personal Data Protection Law (PDPL) and GDPR principles. .Experience in conducting data maturity assessments using established models such as CMMI or DCAM. . Familiarity with Business Intelligence and analytics tools such as Power BI or Tableau. . Hands-on experience with data catalog or governance platforms such as Collibra, Informatica, Alation, or Microsoft Purview is a strong advantage.Proposal Writing &amp; Consulting Skills . Demonstrated ability to write structured, persuasive, and technically sound proposals in response to RFPs and RFQs. &bull;Experience in managing the full bid lifecycle, from RFP analysis to final submission.&bull;Ability to design and articulate tailored data management solutions for diverse client needs. &bull;Confident in presenting complex technical concepts to both technical and non-technical audiences. &bull;Strong project management skills with the ability to manage multiple deliverables and deadlines simultaneously.Soft Skills &bull;Exceptional written and verbal communication skills in both Arabic and English. &bull;Strong analytical and critical thinking abilities. &bull;High attention to detail and commitment to quality. &bull;Ability to work independently and as part of a collaborative team. &bull;Client-centric mindset with strong relationship-building skills. &bull;Adaptability and ability to thrive in a fast-paced consulting environment.Qualifications &amp; Requirements &bull;Education: Bachelor's degree in Computer Science, Information Systems, Data Science, Business Administration, or a related field. A Master's degree is a plus. &bull;Experience: 3&ndash;6 years of hands-on experience in data management, data governance, or a related consulting field. &bull;Proposal Writing: Demonstrated experience in writing technical proposals for government or enterprise projects is mandatory. &bull;Certifications (Preferred): CDMP (Certified Data Management Professional), DAMA membership, CIPP/E, or any relevant data governance certification. &bull;Languages: Full professional fluency in both Arabic and English, written and spoken, is mandatory. &bull;Location: Must be based in or willing to relocate to Cairo, Egypt.Job Type: Full-timeApplication Question(s):<ul><li>We must fill this position urgently. Can you start immediately?</li></ul>

Data Management Office Specialist

<div>
 
 The Typhoon EW Mission Data (MD) Specialist is responsible for providing in-country support and advice to QEAF EW Officers&rsquo; in the production of Typhoon EW MD and development of the QEAF Typhoon EW MD Capability.
 
 
 
 
 
 
 This specialist will provide day-to-day support to the QEAF in aspects of the MD Lifecycle from establishing requirements to design, building and testing of EW MD and post flight analysis of MD.
 
 
 
 
 
 
 This role requires an understanding and working knowledge in the use of a number of tool sets such as the Integrated Generation System (IGS) and Desktop Validation Tool (DVT) to generate DASS (Defensive Aids Sub System) and Attack Computer MD.
 
 
 
 
 
 
 
 
 This position is part of a team who will cover all aspects of MD Lifecycle, therefore providing expertise across the toolset range as a whole. The post will be established in Qatar after a period of UK based training.
 
 
 
 
 
 
 
 Key aspects:
 
 
 
 <ul>
 <li>
 Advising on the details of developing Typhoon EW MD requirements and specifications.
 
 </li>
 <li>
 Acting as a MD SME in the use of IGS, DVT, OMDET and PFA tool sets, providing direct support to QEAF EW Officers&rsquo; to meet their operational requirements.
 
 </li>
 <li>
 Providing support and advice on the issues support of developing EW MD for Typhoon and how these can be managed in an operationally focused environment.
 
 </li>
 <li>
 Supporting and providing advice on suitable approaches to EW MD design, build and testing; both SWIL and HWIL testing.
 
 </li>
 <li>
 Supporting in-country training/development activities to enable continuous development of QEAF EW Officer capabilities with the tool sets and processes provided to them.
 
 </li>
 </ul>
 
 Core Activity:
 
 
 <ul>
 <li>
 Understanding QEAF Typhoon EW MD needs to support the development of MD requirements.
 
 </li>
 <li>
 Support the QEAF EW Officers&rsquo; in developing design specifications to meet the established requirements.
 
 </li>
 <li>
 Support the QEAF EW Officers&rsquo; in the building and testing of ESCM, DAC and AC MD.
 
 </li>
 <li>
 Provide support to emitter ESM data extraction and colourisation activities.
 
 </li>
 <li>
 Support QEAF led HWIL Rig testing activities (UK Warton).
 
 </li>
 <li>
 Support QEAF EW Officers&rsquo; in post flight analysis activities to identify and implement MD changes.
 
 </li>
 <li>
 Provide support to the co-ordination with QEAF Typhoon front-line users to integrate key EW MD activities into operations.
 
 </li>
 <li>
 Provide advice and support on the issues with Typhoon EW MD and how these can be managed.
 
 </li>
 <li>
 Day-to-day &lsquo;at elbow&rsquo; support to QEAF EWOs within the Typhoon EWC to meet QEAF EWC outputs, providing supervision where appropriate and highlighting any issues.
 
 </li>
 <li>
 Provide support and mentorship to QEAF EW Officers on the use of EW MD toolsets and procedures to develop the QEAF capability.
 
 </li>
 <li>
 As toolset SME, support the EW Advisor in answering detailed queries on EW MD toolsets and associated procedures.
 
 </li>
 <li>
 Support the QEAF in deployed operations (trials and exercise) activities.
 
 
 </li>
 </ul>
 
 Key Accountabilities:
 
 
 <ul>
 <li>
 Ensuring EW MD activities are supported appropriately and helping to meet agreed MD delivery targets, reporting/escalating any issues as appropriate.
 
 </li>
 <li>
 Ensure that all EW MD design, build, test and analysis activities are undertaken in accordance with the appropriate procedures and that they are correctly documented and records maintained on relevant systems.
 
 </li>
 <li>
 Developing and complying with procedures and standards in the production, testing and delivery of Typhoon MD. Identifying and proposing changes as required to increase operational effectiveness in support of the QEAF EW MD Organisation aims.
 
 </li>
 <li>
 Support the EW Advisor in providing advice and guidance for the introduction/upgrades of toolsets within the QEAF Typhoon EW Organisation.
 
 </li>
 <li>
 Ensure the awareness of all applicable contractual requirements and incorporate any changes into activities as appropriate.
 
 </li>
 <li>
 May be expected to deputise for the EW Advisor in appropriate areas during normal periods of absence.
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 
 
 Qualified and highly experienced EW expert with experience within an operational EW environment that can be gained through either:
 
 
 
 
 
 
 <ul>
 <li>
 A graduate of a recognized advanced EW warfare course within the UK Military environment
 
 </li>
 <li>
 Minimum of 4 years EW or ELINT tours with the UK Armed Forces, the UK MSC or an industry role involved in the creation of MD and the MD lifecycle.
 
 </li>
 <li>
 Must have 2 years&rsquo; experience in Typhoon EW systems.
 
 </li>
 </ul>
 
 
 
 
 
 
 
 The role holder should demonstrate:
 
 
 
 <ul>
 <li>
 Detailed EW MD toolset knowledge and a comprehensive understanding of their integration into to EW lifecycle and associated relationships.
 
 </li>
 <li>
 Understanding of Typhoon DASS and the equipment/capability interactions and dependencies regarding MD.
 
 </li>
 <li>
 Good team leadership knowledge and skills.
 
 </li>
 <li>
 Effective, credible communicator with strong interpersonal skills.
 
 </li>
 <li>
 Good ability to build strong relationships with Customers and key stakeholders.
 
 </li>
 <li>
 Cultural awareness and understanding (country and customer).
 
 </li>
 </ul>
</div>

EW Database & PFA Specialist

BAE Systems

<div><div>The Typhoon EW Mission Data (MD) Specialist is responsible for 
providing in-country support and advice to QEAF EW Officers&rsquo; in the production 
of Typhoon EW MD and development of the QEAF Typhoon EW MD Capability.</div>
<div>
</div><div>This specialist will provide day-to-day 
support to the QEAF in aspects of the MD Lifecycle from establishing 
requirements to design, building and testing of EW MD and post flight analysis 
of MD.</div>
<div>
</div><div>This role requires an understanding and 
working knowledge in the use of a number of tool sets such as the Integrated 
Generation System (IGS) and Desktop Validation Tool (DVT) to generate DASS (Defensive Aids Sub System) and Attack Computer MD.</div>
<div>
</div><div>This position is part of a team who will cover 
all aspects of MD Lifecycle, therefore providing expertise across the toolset 
range as a whole. The post will be established in Qatar after a period of UK 
based training.
</div><div></div><div>Key aspects:</div>
<ul>
<li>Advising on the details of developing Typhoon EW MD 
requirements and specifications.</li>
<li>Acting as a MD SME in the use of IGS, DVT, OMDET and 
PFA tool sets, providing direct support to QEAF EW Officers&rsquo; to meet their operational 
requirements.</li>
<li>Providing support and advice on the issues support of 
developing EW MD for Typhoon and how these can be managed in an operationally 
focused environment.</li>
<li>Supporting and providing advice on suitable approaches 
to EW MD design, build and testing; both SWIL and HWIL testing.</li>
<li>Supporting in-country 
training/development activities to enable continuous development of QEAF EW Officer 
capabilities with the tool sets and processes provided to them.</li>
</ul><div>Core Activity:</div>
<ul><li>Understanding 
QEAF Typhoon EW MD needs to support the development of MD requirements. 
</li>
<li>Support the QEAF EW Officers&rsquo; in developing 
design specifications to meet the established requirements. 
</li>
<li>Support the QEAF EW Officers&rsquo; in the building and testing of ESCM, DAC and AC 
MD. 
</li>
<li>Provide support to emitter ESM data extraction and colourisation activities. 
</li>
<li>Support QEAF led HWIL Rig testing activities (UK Warton). 
</li>
<li>Support QEAF EW Officers&rsquo; in post flight analysis activities to identify and 
implement MD changes. 
</li>
<li>Provide support to the co-ordination with QEAF Typhoon front-line users to 
integrate key EW MD activities into operations. 
</li>
<li>Provide advice and support on the issues with Typhoon EW MD and how these can 
be managed. 
</li>
<li>Day-to-day &lsquo;at elbow&rsquo; support to QEAF EWOs within the Typhoon EWC to meet QEAF 
EWC outputs, providing supervision where appropriate and highlighting any 
issues. 
</li>
<li>Provide support and mentorship to QEAF EW Officers on the use of EW MD toolsets 
and procedures to develop the QEAF capability.</li>
<li>As 
toolset SME, support the EW Advisor in answering detailed queries on EW MD 
toolsets and associated procedures.</li>
<li>Support the QEAF in deployed operations (trials and exercise) activities. 
</li>
</ul><div></div><div>Key Accountabilities:</div>
<ul><li>Ensuring EW MD activities are supported 
appropriately and helping to meet agreed MD delivery targets, 
reporting/escalating any issues as appropriate.</li>
<li>Ensure that all EW MD design, build, 
test and analysis activities are undertaken in accordance with the appropriate 
procedures and that they are correctly documented and records maintained on 
relevant systems.</li>
<li>Developing and complying with procedures 
and standards in the production, testing and delivery of Typhoon MD. Identifying 
and proposing changes as required to increase operational effectiveness in 
support of the QEAF EW MD Organisation aims.</li>
<li>Support the EW Advisor in providing 
advice and guidance for the introduction/upgrades of toolsets within the QEAF 
Typhoon EW Organisation.
</li><li>Ensure 
the awareness of all applicable contractual requirements and incorporate any 
changes into activities as appropriate.</li>
<li>May be 
expected to deputise for the EW Advisor in appropriate areas during normal 
periods of absence.</li></ul><div></div> 

<h3 class="jobSectionHeader">Requirements</h3>
<div>
Qualified and highly experienced 
EW expert with experience within an operational EW environment that can be 
gained through either:</div>
<div>
</div><ul><li>A graduate of a recognized 
advanced EW warfare course within the UK Military environment 
</li>
<li>Minimum of 4 years EW or ELINT 
tours with the UK Armed Forces, the UK MSC or an industry role involved in the 
creation of MD and the MD lifecycle. 
</li>
<li>Must have 2 years&rsquo; experience 
in Typhoon EW systems.</li></ul><div> 
 
</div><div>The 
role holder should demonstrate:</div>
<ul>
<li>Detailed EW MD toolset knowledge and a comprehensive understanding of their 
integration into to EW lifecycle and associated relationships. 
</li>
<li>Understanding of Typhoon DASS and the equipment/capability interactions and 
dependencies regarding MD. 
</li>
<li>Good team leadership knowledge and skills. 
</li>
<li>Effective, credible communicator with strong interpersonal skills. 
</li>
<li>Good ability to build strong relationships with Customers and key stakeholders. 
</li>
<li>Cultural awareness and understanding (country and customer).</li></ul></div>

EXA Capital, Inc

Software Technical Support Specialist &ndash; Role OverviewWe&rsquo;re looking for a highly skilled Technical Support Specialist with a strong technical foundation and a passion for solving complex problems. This role goes far beyond traditional customer service &mdash; our ideal candidate has hands-on experience with software technical support, database management, and technical documentation, and is comfortable working directly with both customers and developers.This is a long-term position with room for growth, learning, and meaningful impact on our product and customer experience.What We Do<ul><li>Provide advanced technical support to customers via live calls, video meetings, email/tickets, and chat</li><li>Troubleshoot software issues, identify potential bugs, and clearly document details for the development team</li><li>Work with databases using SQL, Microsoft Access, and Excel (Power BI experience is a plus)</li><li>Create and maintain Knowledge Base articles for both customers and internal processes, create training materials, and implementation documentation</li><li>Collaborate with cross-functional teams to ensure smooth product adoption and customer satisfaction</li><li>Assist with CRM-based workflows and ticket management (Zendesk/HubSpot experience preferred)</li></ul>Key Qualifications<ul><li>Exceptional verbal and written communication skills in clear, fluent English</li><li>Strong experience in database management</li><li>Proficiency in SQL or Microsoft Access</li><li>Strong Excel skills</li><li>Power BI experience is a plus</li><li>Proven experience in software support and technical troubleshooting</li><li>Comfortable working directly with customers through calls, video meetings, and screen sharing</li><li>Ability to clearly communicate technical issues to both technical and non-technical audiences</li><li>Familiarity with CRM platforms (e.g., Zendesk, HubSpot) is a plus</li><li>A desire for a long-term, growth-oriented position where contributions make a real impact</li></ul>Job Type: Full-timeWork Location: In person

Software Technical Customer Support Specialist

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