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day spa manager

IHG Hotels & Resorts

This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees. By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer. About Us Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco hotels. The Assistant Spa Manager supports the Spa Manager in overseeing the daily operations of the spa to ensure the highest level of guest satisfaction, service quality, and operational efficiency. This role involves supervising spa team members, maintaining service standards, managing scheduling, and assisting with financial and marketing goals to enhance the spa's profitability and reputation. Your day to day Operations Management <ul> <li>Assist in the daily management and smooth operation of the spa and wellness facilities.</li> <li>Supervise therapists, receptionists, and attendants to ensure exceptional guest experiences.</li> <li>Ensure all spa areas are clean, well-maintained, and compliant with hygiene and safety standards.</li> <li>Monitor inventory levels and coordinate with suppliers for product replenishment.</li> <li>Support the implementation of spa protocols and standard operating procedures (SOPs).</li> </ul> Guest Experience <ul> <li>Ensure guests receive personalized, professional, and memorable experiences.</li> <li>Handle guest complaints or feedback promptly and professionally.</li> <li>Promote spa services, packages, and retail products to enhance guest satisfaction and revenue.</li> <li>Maintain strong guest relationships and encourage repeat business.</li> </ul> Team Leadership <ul> <li>Assist in the recruitment, training, and evaluation of spa staff.</li> <li>Support employee scheduling, attendance, and performance management.</li> <li>Foster a positive, motivated, and collaborative team environment.</li> <li>Conduct regular briefings and training sessions to maintain service excellence.</li> </ul> Financial & Sales Support <ul> <li>Assist in achieving spa revenue and profitability goals.</li> <li>Support in preparing reports, budgets, and forecasts.</li> <li>Promote retail sales and develop strategies to increase treatment bookings and product sales.</li> <li>Ensure proper billing and adherence to financial procedures.</li> </ul> Marketing & Promotion <ul> <li>Assist with spa promotions, seasonal offers, and partnerships.</li> <li>Coordinate with the marketing team to create attractive campaigns and social media content.</li> <li>Stay updated with industry trends to introduce innovative treatments and experiences.</li> </ul> What We Need From You <ul> <li>Minimum 2-3 years of experience in a supervisory or assistant management role within a spa or wellness center.</li> <li>Strong knowledge of spa operations, treatments, and retail products.</li> <li>Excellent communication, leadership, and organizational skills.</li> <li>Customer-oriented with a passion for wellness and hospitality.</li> <li>Proficiency in spa management software and Microsoft Office Suite.</li> <li>Diploma or certification in Spa Management, Hospitality, or a related field is preferred.</li> <li>Leadership & Team Management</li> <li>Guest Service Excellence</li> <li>Financial Awareness</li> <li>Attention to Detail</li> <li>Sales & Marketing Focus</li> <li>Problem-Solving</li> <li>Professional Appearance & Attitude</li> </ul> What We Offer We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. So, join us and you'll become part of our hotel family. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. Seniority level <ul> <li>Mid-Senior level</li> </ul> Employment type <ul> <li>Temporary</li> </ul> Job function <ul> <li>Other</li> </ul> Industries <ul> <li>Hospitality</li> </ul>

Franchise Hotel - Assistant Spa Manager

Hilton Hotels

As a Spa Manager, you are ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience. A Spa Manager will also be required to achieve revenue targets and manage customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards: Operational Oversee day-to-day operations of the boutique Spa, Fitness Centre, and outdoor wellness areas to ensure seamless and elevated service delivery. Manage the Spa Booking System, ensuring accuracy of reservations, reports, and KPIs. Monitor daily and monthly business levels, adjusting as needed to meet and exceed budget targets. Maximize treatment revenue through effective yield management of the treatment schedule. Lead the creation of treatment menus, ensuring innovation, alignment with global wellness trends, and adherence to the spa s luxury concept. Arrange and attend all menu trials. Continuously introduce new and inspiring services to keep offerings fresh and aligned with Forbes Travel Guide Five-Star expectations. Collaborate with Marketing to develop promotions, wellness events, and activations, including content creation and photography. Ensure all administrative requirements are completed daily, weekly, and monthly in accordance with company standards. Oversee Fitness Centre operations, ensuring facilities, equipment, and programming are maintained to the highest standard. Manage and grow membership offerings. Supervise pool operations, ensuring guest safety, comfort, and luxury service. Stay current on competitor activity and global wellness trends to maintain a leading edge. Control inventory for spa products, minimizing waste, and ensuring ordering aligns with budget and brand standards. Inspect treatments regularly to guarantee consistency, refinement, and adherence to service protocols. Deliver Hilton Health &amp; Safety programs, ensuring compliance with local legislation and best practices, while maintaining impeccable hygiene standards throughout all spa facilities. Conduct hourly checks of all spa facilities, ensuring cleanliness, maintenance, and guest readiness at all times. People Identify training needs and conduct timely performance reviews for the spa team as per company requirements. Inspire and motivate the team to deliver services that meet business specifications and achieve sales and financial targets. Recognize and reward good performance, managing a team member recognition program in line with expectations. Recruit team members in accordance with company and statutory requirements. Address low performance through discussions and where necessary, pursue formal disciplinary proceedings in line with HR policies. Ensure all vacation planning is completed, updated, and in line with business requirements. Facilitate succession planning of team members by setting key performance indicators, maintaining training calendars, overseeing appraisals, and providing regular feedback and coaching. Financial Manage the spa s departmental budget and P&amp;L, including forecasts and accruals. Monitor product costs, inventory levels, and implement cost-control measures without compromising quality. Partner with Procurement to source premium, cost-effective products that reflect the spa s luxury positioning. Commercial Develop innovative wellness experiences and packages that resonate with guest needs and elevate the hotel s wellness offering. Collaborate with Marketing to promote spa services, seasonal promotions, and curated wellness events. Regularly monitor wellness and luxury lifestyle trends, adapting services to ensure continued relevance and desirability.

Spa Manager

Spa Staff.com

Full Time Spa Manager for a Hotel Spa in UAE - United Arab Emirates Join to apply for the Full Time Spa Manager for a Hotel Spa in UAE - United Arab Emirates role at Spa . Job Details <ul> <li>Minimum experience required: over 5 years</li> <li>Salary: Negotiable based on skills and experience</li> <li>Location: Dubai, AE</li> <li>Start date: Immediately</li> </ul> Responsibilities: Responsible for the successful operations of hair, beauty, and spa salons. Ensure profit and customer satisfaction, lead teams of salon and spa staff to provide excellent services, maximize profit, and adhere to health and safety regulations. Job Information <ul> <li>Seniority level: Mid-Senior level</li> <li>Employment type: Full-time</li> <li>Job function: Management and Manufacturing</li> <li>Industry: Wellness and Fitness Services</li> </ul> Referrals increase your chances of interviewing at Spa by 2x. Get notified about new Spa Manager jobs in Dubai, Dubai, United Arab Emirates.

Full Time Spa Manager for a Hotel Spa in UAE - United Arab Emirates .

Full Time Spa Co-ordinator for a Day Spa in UAE - United Arab Emirates Join to apply for the Full Time Spa Co-ordinator for a Day Spa in UAE - United Arab Emirates role at Spa . Job Details <ul><li>Experience required: over 5 years</li><li>Salary: 8000 AED</li><li>Location: Dubai, UAE</li><li>Start date: Immediately</li></ul> Role Overview Are you passionate about delivering exceptional customer experiences? We are seeking a dynamic and personable Spa Client Experience and Coordinator to join our team. As the first point of contact for our valued clients, you will be responsible for providing top-notch customer service, booking appointments, and ensuring smooth spa operations. The ideal candidate will have strong computer skills, a friendly demeanor, and a knack for exceeding targets, particularly in spa membership sales. Proficiency in French, Russian, or Arabic is highly desirable. Benefits <ul><li>Visa for 2 years</li><li>Commission from spa membership sales</li><li>Team occupancy bonuses</li></ul>If you have a passion for wellness, excellent communication skills, and a presentable appearance aligned with our spa brand, we'd love to hear from you. You must be able to demonstrate examples of sales achievements and reaching targets. Please note this position is for females only. Accommodation is not included. Additional Information <ul><li>Seniority level: Mid-Senior level</li><li>Employment type: Full-time</li><li>Job function: Administrative</li><li>Industry: Wellness and Fitness Services</li></ul>

Full Time Spa Co-ordinator for a Day Spa in UAE - United Arab Emirates .

Overview Full Time Spa Consultant for a 5 Star Hotel Spa in UAE - United Arab Emirates Details <ul> <li>Location: Dubai, United Arab Emirates</li> <li>Start date: Immediately</li> <li>Salary: Negotiable based on skills and experience</li> <li>Posted by: Spa </li> </ul> Responsibilities <ul> <li>Massage therapist for a 5 stars ladies salon</li> </ul> Qualifications <ul> <li>Minimum experience required: over 5 years</li> <li>Must be qualified with a minimum of 5 years experience</li> <li>Massage therapist for a 5 stars ladies salon. Must be qualified with a minimum of 5 years experience. Attractive package</li> </ul> Seniority level <ul> <li>Mid-Senior level</li> </ul> Employment type <ul> <li>Full-time</li> </ul> Job function <ul> <li>Other</li> </ul> Industries <ul> <li>Wellness and Fitness Services</li> </ul>

Full Time Spa Consultant for a 5 Star Hotel Spa in UAE - United Arab Emirates .

Novus Wellness

Job description***PLEASE ONLY APPLY IF YOU HAVE EXPERIENCE IN THE HEALTH, MASSAGE AND/OR WELLNESS SECTOR******PLEASE DO NOT APPLY IF YOU ARE NOT CURRENTLY IN THE HEALTH, MASSAGE, AND/OR WELLNESS SECTOR***Operations &amp; Office Manager &mdash; Novus Wellness (Dubai)Full-time | Dubai | Premium Wellness ServiceNovus Wellness is Dubai&rsquo;s leading mobile wellness brand, delivering premium massage and wellness experiences directly to clients&rsquo; homes, hotels, and offices. We are looking for a highly organized, confident, and service-driven Operations &amp; Office Manager to oversee daily operations, manage client communication, and support the growth of our brand.What you&rsquo;ll doThe Operations &amp; Office Manager is the central coordinator of the business&mdash;ensuring smooth day-to-day operations, managing therapist schedules, handling client communication, and supporting sales and marketing activities. This role requires excellent English communication, strong people management skills, and the ability to multitask in a fast-moving environment.Key Responsibilities<ul><li>Operations &amp; Scheduling</li><li>Manage daily therapist schedules, bookings, and route optimization</li><li>Ensure smooth coordination between clients and therapists</li><li>Monitor punctuality, performance, and service quality</li><li>Maintain operational checklists, SOPs, and internal workflows</li><li>Client Communication &amp; Sales</li><li>Confidently handle inbound calls, WhatsApp messages, and booking inquiries</li><li>Convert leads into confirmed bookings through strong communication and sales skills</li><li>Provide exceptional customer service, ensuring every client feels valued</li><li>Handle follow-ups, feedback, and service recovery when needed</li><li>Team &amp; People Management</li><li>Oversee therapist attendance, performance, and professionalism</li><li>Support onboarding, training coordination, and daily team communication</li><li>Maintain a positive, disciplined, and high-performance culture</li><li>Social Media &amp; Digital Coordination</li><li>Post updates, stories, and announcements across WhatsApp, Telegram, Facebook, and Instagram</li><li>Respond to social media inquiries and messages promptly</li><li>Assist with basic content coordination (photos, captions, scheduling)</li><li>Administration</li><li>Maintain records, reports, and operational documentation</li><li>Support invoicing, petty cash, and basic financial tracking</li><li>Ensure the office environment is organized and efficient</li></ul>Requirements<ul><li>Minimum 5+ years of experience in a similar position, with a health/massage/wellness company</li><li>Excellent spoken and written English</li><li>Female with a background/understanding of massage/wellness services</li><li>Previous experience in spas, hotels, or home massage services is a strong advantage</li><li>Strong people management and interpersonal skills</li><li>Outstanding time management and multitasking ability</li><li>Confident phone communication and proven sales experience</li><li>Experience with social media posting and messaging platforms (WhatsApp, Telegram,</li></ul>Facebook, Instagram)<ul><li>Professional, reliable and comfortable working in a fast-paced environment</li><li>Experience in wellness, hospitality or service-based businesses is an advantage</li></ul>What we offer<ul><li>Competitive salary package (Basic + Performance Related Bonus)</li><li>UAE residence visa &amp; medical insurance fully sponsored</li><li>Fully paid, high-quality staff accommodation</li><li>Company transportation provided</li><li>Ongoing training and career growth opportunities</li><li>Work with an upscale, appreciative client base</li></ul>If you are a talented individual who thrives on making people feel amazing, we want to hear from you!To apply, send your CV, recent photo and copies of your certifications to contact@novuswellness.ae with the subject &ldquo;Office/Operations Manager Application &ndash; [Your Name]&rdquo;.We look forward to welcoming you to the team!Only shortlisted candidates will be contacted.Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per monthApplication Question(s):<ul><li>Do you have experience in the Massage/Wellness sector?</li><li>Are you currently employed and/or do you previously have experience as a Massage/Spa facility supervisor/assistant manager/manager?</li></ul>

Home Spa Sales/Marketing & Operations Managers

Soul Senses Spa & Wellness

Job Summary:We are seeking a dynamic and results-driven Front Desk Manager to oversee daily operations of our spa facility, while also being responsible for meeting sales and revenue targets. The ideal candidate will have a passion for wellness, strong leadership skills, and a proven ability to drive sales performance. The Spa Manager will ensure the highest standards of service, guest satisfaction, and operational efficiency. Key Responsibilities: <ol type="1"><li>Operational Management</li></ol><ul><li>Oversee all aspects of spa operations, including staff scheduling, inventory, hygiene, and customer service.</li><li>Ensure smooth daily operations of all spa services including massage, skincare, salon, and wellness treatments.</li><li>Implement and maintain standard operating procedures and policies.</li></ul>2. Sales & Revenue Generation<ul><li>Develop and implement strategies to achieve monthly and annual sales targets for spa treatments, retail products, and membership packages.</li><li>Track and analyze sales performance .</li><li>Upsell services and retail products and train team members on effective sales techniques.</li><li>Launch promotions, seasonal offers, and loyalty programs to increase revenue and client retention.</li></ul>3. Team Leadership<ul><li>Recruit, train, and supervise spa staff including therapists, receptionists, and support personnel.</li><li>Conduct regular staff meetings, performance reviews, and incentive programs based on sales targets.</li><li>Motivate and coach the team to deliver exceptional service and exceed sales goals.</li></ul>4. Customer Service<ul><li>Handle guest concerns and feedback professionally to ensure high satisfaction.</li><li>Maintain a strong presence on the spa floor to interact with guests and oversee service quality.</li></ul>5. Budget & Inventory Management<ul><li>Manage the spa budget, control costs, and ensure profitability.</li><li>Oversee inventory and ordering of supplies and retail products.</li></ul>

Front Desk Manager

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