day spa manager

IZIL Beauty

The Spa Supervisor plays a crucial leadership role, ensuring the smooth daily operations of the spa while delivering exceptional customer service. This position involves supervising spa therapists, front-of-house staff, spa receptionists, and attendants. The Spa Supervisor acts as the key link between therapists and the spa manager and is responsible for maintaining high standards of treatments, training staff, and optimizing spa profitability.Key ResponsibilitiesOperational Management<ul><li>Develop and enforce Spa (SOPs) to maintain high-quality service.</li><li>Oversee spa treatments, ensuring they comply with company standards and legislation.</li><li>Assist in payroll duties, attendance tracking, and scheduling staff shifts.</li><li>Manage bookings, payments, and consultation processes to enhance the guest experience.</li><li>Assist the Spa Manager in stock control, including weekly and monthly inventory checks.</li><li>Monitor spa equipment and materials, ensuring proper use and maintenance.</li><li>Handle store-related tasks as required, ensuring seamless coordination with inventory and product management.</li></ul>Guest Experience &amp; Customer Relations<ul><li>Ensure guests receive a high standard of service, addressing inquiries and concerns professionally.</li><li>Handle customer feedback efficiently, escalating issues where necessary to improve products and services.</li><li>Train and mentor staff to provide an exceptional guest experience.</li><li>Promote spa services and products to enhance sales and client engagement.</li></ul>Staff Training &amp; Development<ul><li>Plan, coordinate, and supervise training for all spa staff, ensuring they are proficient in various treatments.</li><li>Provide product knowledge training and follow-up to ensure staff confidence in promoting spa products.</li><li>Lead by example and foster a positive work environment for staff development.</li><li>Establish and maintain effective employee relations to promote teamwork and efficiency.</li></ul>Health, Safety &amp; Compliance<ul><li>Ensure compliance with spa security, fire, health, and safety regulations.</li><li>Monitor cleanliness and hygiene standards across all spa areas.</li><li>Oversee the proper sanitization of equipment and treatment rooms.</li></ul>Qualifications &amp; ExperienceEducation &amp; Certifications<ul><li>Diploma or certification in massage therapy, body treatments, or beauty therapy from a recognized institute.</li><li>CIDESCO/CIDTAC or equivalent qualification in spa supervision.</li><li>A management course in team leadership and customer service is a plus.</li></ul>Skills &amp; Competencies<ul><li>Strong leadership and communication skills.</li><li>Minimum of 3 years of supervisory experience in the spa industry.</li><li>Hands-on experience in managing day-to-day spa operations.</li><li>Knowledge of spa treatments, retail sales, and product promotions.</li><li>Proficient in computer operations for booking systems and inventory management.</li><li>Ability to work independently and as part of a team.</li><li>Strong problem-solving and decision-making skills.</li></ul>Personal Attributes<ul><li>Positive Attitude: Maintains an approachable and professional demeanor.</li><li>Customer-Focused: Passion for providing a luxury guest experience.</li><li>Adaptability: Flexible to handle different work situations and responsibilities.</li><li>Professionalism: High grooming and presentation standards.</li><li>Time Management: Ability to multitask and prioritize responsibilities effectively.</li><li>Self-Motivated: Works proactively with minimal supervision.</li></ul>Why Join Us?As a Spa Supervisor, you will be a key contributor to the success of our spa, ensuring smooth operations and an exceptional guest experience. This role offers opportunities for professional growth and leadership development in a dynamic spa environment.Pay: ﷼9,000.00 - ﷼9,500.00 per monthApplication Question(s):<ul><li>Minimum of 3 years of supervisory experience in the spa industry.</li><li>Are you Saudi National? </li><li>what is your expected salary? </li></ul>Location:<ul><li>Riyadh (Required)</li></ul>Work Location: In person

Spa Supervisor

Greece WofSG

1190 USD plus commissionsDESCRIPTIONAccommodation - Shared Staff Contract duration - 7 monthsMAIN FUNCTIONThe Spa Manager is responsible for ensuring the smooth running of the spa centre Offering a high standard of services and managing Spa employees to achieve retail and treatment sales targets as set.QUALIFICATIONS<ul><li>Proficient speaking, reading, and writing skills in English, and fluency in at least 2 of the following languages: German, Italian, French, Spanish, Portuguese, Japanese, Russian, Chinese. Any other language is considered as advantageous.</li><li>3+ years as Spa Manager on a Cruise Ship</li><li>Strong PC Skills using Microsoft applications such as Word and Excel</li><li>Basic knowledge of Microsoft Outlook or equivalent mail client application</li><li>Proven accounting skills, marketing strategy and the ability to lead the group to meet</li></ul>MAIN RESPONSIBILITIES<ul><li>In a professional, persuasive and friendly manner effectively drive treatment delivery to meet targets by encouraging guests to purchase SPA services and products.</li><li>Manage the day-to-day operation of the SPA with initiative and creativity.</li><li>Be on duty seven days each week. (Hours will vary according to itinerary).</li><li>Always be on duty at least 10 minutes before the advertised opening time of the SPA to allow you to make a quick check of the premises before doors are open for business.</li><li>Continuously monitors services provided by staff and formulate action plans to resolve problem areas to ensure continual improvement of service initiatives.</li><li>In home ports (or any other port), be available to assist with the loading of merchandise, and distribution to storage areas or SPA.</li><li>When the SPA is closed, cooperate with colleagues in the following duties:</li></ul>- Stock control - SPA arrangements - Window decoration<ul><li>Demonstrate excellent product knowledge of all merchandise sold in the SPA.</li><li>Exercise extreme care with all articles for sale in the SPA.</li><li>Ensure compliance with all Health &amp; Safety regulations within the SPA.</li></ul>Job Type: Full-timePay: From 39,000.00TRY per monthExperience:<ul><li>SPA Manager: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Assistant Spa Manager – Luxury Cruise Ships

Apt Resources

<div>Apt Resources is seeking a dedicated and experienced Assistant Spa Manager to support the operations for one of our clients in the Red Sea, Saudi Arabia. In this pivotal role, you will assist the Spa Manager in overseeing daily spa operations, managing staff, and ensuring the highest level of service and guest satisfaction.
As Assistant Spa Manager, you will play a key role in maintaining the spa&rsquo;s reputation for excellence and assisting in the implementation of wellness programs and promotions.
Key Responsibilities:<ul><li>
Assist in managing daily spa operations to ensure smooth and efficient service delivery.</li><li>
Support the recruitment, training, and supervision of spa staff.</li><li>
Help maintain high standards of hygiene, safety, and quality.</li><li>
Coordinate with other departments to enhance guest experience.</li><li>
Help monitor spa inventory, equipment, and maintenance needs.</li><li>
Assist in developing and implementing spa programs, packages, and promotions.</li><li>
Address guest feedback and resolve issues promptly to ensure satisfaction.</li><li>
Prepare reports on spa performance and assist in budgeting and financial management.</li></ul> 

Requirements 
<ul><li>
Proven experience in a supervisory or assistant management role within a spa or wellness environment, preferably in ultra-luxury hotel settings.
</li><li>CIBTAC qualification and knowledge of Forbes standards are required.
</li><li>Strong knowledge of spa operations and wellness services.
</li><li>Excellent leadership and team management skills.
</li><li>Exceptional interpersonal and communication abilities.
</li><li>Highly organized and detail-oriented.
</li><li>Ability to work flexible hours, including weekends and holidays.
</li><li>Qualifications in spa management, hospitality, or related fields are advantageous.</li></ul> 

Benefits 
As per market standards</div>

Assistant Spa Manager - Luxury Property

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Spa Supervisor

Assistant Spa Manager – Luxury Cruise Ships

Assistant Spa Manager - Luxury Property

Assistant Spa Manager - Luxury Property

Assistant Spa Manager - Luxury Property

Assistant Spa Manager - Luxury Property

Assistant Spa Manager - Luxury Property